COUNTY OF NORTHAMPTON EASTON, PA Job Description DIRECTOR OF EMERGENCY MANAGEMENT SERVICES

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1 1 of 5 DEFINITION The Director of the Emergency Management Services directs and plans all of the administrative and operational activities of the Emergency Management Services Division. This position is responsible for all issues related to emergency management, emergency communications (911 public safety answering point and radio computer-aided dispatch center for fire, law enforcement and EMS response units), homeland security and all countywide hazard prevention response and preparedness planning, under the guidelines of the Federal Emergency Management Agency (FEMA) and the Pennsylvania Emergency Management Agency (PEMA). SUPERVISION RECEIVED This position reports directly to the Director of Administration. SUPERVISION 1 EXERCISED This position exercises daily supervision over the following positions: Deputy Director 911 Operations; Deputy Director Systems Management; Operations Training Manager 911; Quality Assurance Manager for 911, Systems Manager; Dispatch Shift Supervisor; Deputy Director for Emergency Management; Emergency Management Operations/Training Manager; Emergency Management Planning Manager; Hazard Mitigation Disaster Recovery Manager; Telecommunicator and Clerical Specialist. ESSENTIAL DUTIES OF THE POSITION: NOTE: An employee assigned to this title shall perform a majority, but may not perform all, of the duties listed in this job description. Conversely, minor level duties performed on the job may not be listed. Coordinates all aspects of the County Comprehensive Emergency Management Plan (CEMP), Countywide Continuity of Operations Plan (COOP), and Continuity of Government Plan (COG). This includes the integration of the Pennsylvania Counter-Terrorism Task Force (Northeast PA Emergency Response Group-NEPAERG) into all county emergency management and homeland security plans. Responsible for equipping, training and exercising the county s Emergency Operations Center and the 911 Public Safety Answering Point (PSAP), including continued maintenance and update of the computer-aided dispatch database, and coordination with response agencies in the development of operating plans/procedures, database management and equipment requirements. Manages the county s response to disaster including supervision of the emergency operations center staff, including the development and update of emergency plans on preparedness, response, recovery and mitigation for all possible disaster situations. 1 Supervision is defined as having the authority to hire, transfer, suspend, layoff, recall, promote, discharge, assign, evaluate performance, reward or discipline other employees or responsibility to direct them or adjust their grievances; or to a substantial degree effectively recommend such action, if in connection with the foregoing, the exercise of such authority is not merely routine or clerical in nature but calls for the use of independent judgment.

2 Serves as liaison between county personnel and municipal, state and federal representatives regarding all Emergency Management related issues and is the county s agent for federal disaster cost recovery assistance programs. Represents the Emergency Management Services Division at meetings, conferences, and seminars. Directs the ongoing evaluation of relationships with all disaster response agencies and organizations, both internal and external to the county, researching, coordinating, developing and implementing various emergency services and emergency preparedness plans/programs in accordance with state emergency services and disaster laws. Coordinates mutual support agreements with departments, schools, military installations, Red Cross, Salvation Army, welfare organizations and federal state and county emergency services organizations, neighboring communities and area disaster relief volunteer organizations. Performs planning necessary in the creation and management of the division budget assuring proper distribution of costs and formulates strategic plans and executive summaries. Oversees the planning and monitors all activities related to the County s multi-hazard disaster plan, preparedness, response, mitigation, and recovery programs. Assists the Director of Administration in defining and formulating departmental and countywide policies, programs, goals and objectives. Responsible for the overall management and supervision of staff assigned to the Emergency Management Services unit and E-911 Operations Center, evaluates job performance. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the works is similar, related or a logical assignment to the position. REQUIREMENTS: A. EDUCATION: Education equivalent to completion of a bachelor s degree program, with major course work in emergency management, public safety, public or business administration, or related field. NOTE: Experience can be substituted for Education requirement on a year-for-year basis. B. EXPERIENCE: Ten (10) years in public safety (emergency management or 911), eight (8) years of which must include high level supervisory and administrative experience. C. CERTIFICATION/LICENSE: Designation as a Certified Emergency Manager by the International Association of Emergency Managers and/or designation as an Emergency Number Professional as outlined by the National Emergency Number Association preferred. Must attain Basic Certification designation by 2 of 5

3 the Pennsylvania Emergency Management Agency within one year of date of hire. Must be able to work a flexible schedule. Employees assigned to this title will be required to possess and maintain a valid and current motor vehicle operator s license and have an acceptable driving record. D. KNOWLEDGE, SKILLS, AND ABILITIES: Thorough knowledge of the principles of management and their application to public emergency management operations and communications services, including the operation of a central 911 answering point, computer-aided central dispatch system and emergency operations center. Thorough knowledge of public administration principles and practices. Thorough knowledge of the Incident Command System (ICS) under the National Incident Management System (NIMS). Knowledge of governmental budgeting procedures and ability to apply such knowledge as required. Knowledge of personnel management practices and procedures, including labor/management and collective bargaining. Ability to negotiate and monitor contracts for supportive services, including telephone and computer hardware/software providers insuring timely upgrade of 911 and dispatch systems. Ability to administer grant programs to enhance emergency management programs and activities. Ability to effectively communicate in both verbal and written form with executive level managers, senior government officials and the general public via presentations, briefings and interviews to further public education and awareness. Ability to manage the development and implementation of operational and administrative procedures, reporting requirements and related activities. Ability to maintain administrative records and reports pertaining to emergency occurrences, 911 calls and records of fire, law enforcement and EMS response units actions and provide for procedures that collect and analyze reports of same. Ability to conduct thorough analysis of workload volume, recommending staffing levels to insure adequate daily staffing to meet a continuous 24 X 7 operation. Ability to establish and maintain effective working relationships with associates, officials of law enforcement, firefighting and emergency medical care agencies, representatives from other local, State and Federal agencies, and the public. 3 of 5

4 Ability to exercise considerable judgment in applying and interpreting departmental policies and procedures. Ability to work under stressful conditions and be responsive to emergency conditions on a 24-hour a day basis. Ability to operate a personal computer and secure information from established data processing, spreadsheet, word processing, database and graphics programs. Persons with mental or physical disabilities are eligible as long as they can perform the essential functions of the job after reasonable accommodation is made to their known limitations. If the accommodation cannot be made because it would cause the employer undue hardship, such persons may not be eligible. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the works is similar, related or a logical assignment to the position. TOOLS AND EQUIPMENT: Personal computer including word processing, spreadsheet and emergency management/communications software and hardware; telephone, cell phone, calculator, fax machine, copy machine, and communications equipment. PHYSICAL DEMANDS While performing the duties of this job, the employee is frequently required to stand, walk, sit and talk or hear. The employee is occasionally required to use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to twenty-five (25) pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually quiet, but may become moderate. Tasks risk exposure to noise extremes due to emergency situations involving weather, homeland security and/or hazardous situations. 4 of 5

5 5 of 5 FLSA STATUS: FLSA EXEMPT PAY GRADE: CS-34 UNION STATUS: NON-UNION INCUMBENT S ACKNOWLEDGEMENT: My signature below acknowledges that I have received a copy of my job description and that I understand that it is my responsibility to perform the duties of the position. Employee s Signature Date Print Employee s Name: This signed copy shall become part of the employee s permanent personnel file.

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