Issues Fixed in This Release

Transcription

1 Worx Mobile Apps Issues Fixed in This Release Worx Home for Android, Version Worx Home for Android, Version Worx Home for Android, Version Worx Home for Android, Version Worx Home for Android, Version 10.0 Worx Home for ios, Version Worx Home for ios, Version Worx Home for ios, Version 10.0 WorxMail for Android, Version WorxMail for Android, Version WorxMail for Android, Version 10.0 WorxMail for ios, Version WorxMail for ios, Version WorxMail for ios, Version 10.0 WorxMail for Windows Phone, Version WorxWeb for Android, Version WorxWeb for Android, Version WorxWeb for Android, Version 10.0 WorxWeb for ios, Version WorxWeb for ios, Version WorxWeb for ios, Version 10.0 WorxWeb for Windows Phone, Version WorxNotes for Android, Version WorxNotes for Android, Version 10.0 WorxNotes for ios, Version WorxDesktop for ipad, Version 2.0 WorxEdit for Android, Version 1.1 WorxEdit for Android, Version WorxEdit for ios, Version 5.7 WorxTasks for Android, Version Page 1

2 Worx Home for Android, Version When XenMobile is configured with the Username + PIN enrollment mode, enrollment does not complete on an Android device and Worx Home displays the error "Connection failed due to a security policy." [#570250] Worx Home for Android, Version If two-factor authentication is configured in Device Manager, users are locked out if the wrong password is typed. [#518923] 2. The HTC API shows as false on XenMobile for Android 5.0 devices. [#539463] 3. Users receive the error message "This managed application is no longer registered with Worx Home when starting Worx apps. [#532192] 4. Google Maps is not blocked even when the app is in the blacklist in an App lock policy. [#542958] 5. When installing a Cisco VPN certificate on an Android 5.0 device, Worx Home fails. [#552154] 6. Worx Home app enrollment does not occur if the auto discovery service returns a valid App Controller URL with a dummy Device Manager URL. [#558307] 7. After upgrading to Worx Home 10.0.x, users have the option to reenroll even when the option is blocked from appearing. [#560425] Worx Home for Android, Version When the Online session required policy for a Worx app is Off, the app does not start if the network or NetScaler Gateway is unavailable. [#515420] Worx Home for Android, Version When users connect over a 3G or low-bandwidth network, CPU usage increases and the battery drains. This fix is available from the Google Play store. [#496112] Worx Home for Android, Version When users switch WiFi connections, they cannot access the Worx Store. [#463261] Page 2

3 2. Intermittently, Worx Home prompts users for their Worx PIN repeatedly. [#486888] 3. On a Samsung Galaxy S5 device, if users open Worx apps and the clipboard is clear, a cut and paste operation fails. [#488046] 4. When users move Worx Home to the background, users are prompted for their Worx PIN before the session time-out expires. [#490046] 5. When users enroll an Android device with an incorrect Worx PIN, the error message does not appear for two minutes. [#490982] 6. If the Worx PIN times out, a black screen appears in the IBM Traveler app. [#492454] 7. When users restart the IBM Traveler app, they may be able to access the app without entering their Worx PIN. [#492463] 8. Users are prompted two or more times to enter their Worx PIN when using the IBM Traveler app. [#492713] 9. In Worx Home, when users enter an Active Directory user name and password to open an attachment in Voltage, the app fails to authenticate users. [#503234] 10. On some Android devices, after Worx Home is upgraded, while users try to authenticate, Worx Home fails intermittently. [#513309] 11. Issues occur on Android devices due to the inactivity timeout policy. [#513437] 12. When you set the block camera policy to ON in App Controller, the Sitrion app fails. [#518615, #518968] Worx Home for ios, Version When upgrading Worx Home in XenMobile, if any Worx apps are open on the user device, sign on fails when users enter their personal identification number (PIN). Users must reenroll the device to be able t o sign on. [#549570] 2. If users do not enroll in Worx Home the first time they sign on and then enroll again successfully, if the Worx Home process ends, users receive a prompt to enter the enrollment URL. [#554860] 3. When any Worx app switches to Worx Home, occasionally Worx Home fails. [#555949] 4. Attempts to start published applications from StoreFront on ios devices fail and the error message "App is no longer available for the user" appears. [#560284] Page 3

4 5. After upgrading from Worx Home version to a later version, the option to reenroll the device appears. [#565856] Worx Home for ios, Version On ipads running ios 8, when users run a GoToAssist chat in Worx Home from the Support page, tap the camera icon and then tap Take Photo or Video or Choose Existing, Worx Home fails. On iphone 5, the same steps cause the GoToAssist chat to close. [#497511] [#497511] 2. An upgrade of WorxMail for ios from release 9 to 10 does not complete. After users tap Update now, one of the following actions might occur: The Worx Home screen displays, Worx Home prompts to upgrade again, or the Upgrade in Progress message displays and does not dismiss. [#537338] Worx Home for ios, Version The enrollment invitation URL and Worx PIN do not work. [#468287] 2. When a user deletes an account from Worx Home and signs on with a different account, the data from the first account appears and is synchronized. [#491891] 3. When users are prompted to update a MDX app, the grace period does not appear. [#498812] 4. After users sign on, Worx Home stops responding and does not flip back to WorxMail. [#503857] 5. The wrong message appears when users decline the Terms & Conditions policy. [#506701] WorxMail for Android, Version Users cannot send mail with WorxMail on Android devices when connecting via IBM Notes Traveler IF6 to an IBM Notes environment. The messages remain in the Outbox. [#530668] 2. Notifications for folders other than the inbox are not being shown. This is a change from behavior in previous versions. [#540822] 3. On a tablet running Android 4.1.2, WorxMail for Android does not display the reply and forward options. As a workaround, users can tap Home and restart WorxMail. [#543367] 4. Occasionally, if network issues occur during mail synchronization - either automatic or manual - mails do not synchronize, but the time stamp is updates. [#543436] 5. When users change their mail password through IBM Notes client, when users open WorxMail on an Android device, they are not prompted for the new password and mail sync fails. Page 4

5 [#543877] 6. When users open an attachment in WorxMail on an Android device and tap Always for the app to use for viewing the file format, when users try to open an attachment with a different file format, the same app opens for viewing. Users are not given a choice of apps to use for viewing the subsequent file format. [#551131] WorxMail for Android, Version For users running WorxMail on Android devices who have accounts with a large number of messages (approximately more than 1,000) and who may also receive a large amount of messages at one time, performance issues may occur. [#442861] 2. WorxMail for Android fails after connecting to Exchange Server if the mailbox is large. [#496886] 3. WorxMail for Android might not include the entire thread in forwarded or reply to s. [#511740] 4. When users set a reminder to None for any calendar item, notifications appear. [#519905] 5. WorxMail for Android can take 15 seconds or longer to display results after users start typing in the To field the name of someone who is not in their local contact list. [#527173] 6. WorxMail for Android might fail after users sign on. [#530262] 7. On Samsung devices running Android 4.4.4, WorxNotes for Android does not sync with WorxMail. [#534529] WorxMail for Android, Version Numbers do not appear for sent items, trash, conversation history, and junk . [#370629] 2. WorxMail performance suffers when the Inbox has a large number of messages or many incoming messages. [#442861] 3. WorxMail drains the battery. [#462832] 4. A secondary SMTP alias is populated. [#473142] 5. The first time users authenticate with their Worx PIN, authentication fails. [#480165] 6. In some circumstances, WorxMail incorrectly identifies the first name of the user account in conversation view. [#486343] 7. WorxMail generates network traffic inefficiently when users download attachments. Page 5

6 [#486686] 8. Users do not receive an option to upload or download a PDF file to ShareFile if the PDF reader is not installed on their device. [#487259] 9. The calendar lock screen notification does not display character sequences that begin with the percentage sign (%). [#488485] 10. When users try to delete an message in landscape mode, WorxMail fails. [#488912] 11. When users change networks, WorxMail prompts users for their credentials. [#495066] 12. Users are prompted for their Active Directory credentials instead of their Worx PIN. [#498798] 13. WorxMail prompts users for their credentials in an area without a network. [#501714] 14. In WorxMail on a Sony or HTC device, when users tap the forward icon to forward an message with an attachment, WorxMail fails. [#502374] 15. In WorxMail, when users assign a category to a user via Outlook, the group shows up two times. [#502923] 16. Occasionally, after WorxMail fails, WorxMail logs are not generated; only Worx Home failure logs are captured. [#503693] 17. Users cannot play voic messages in WorxMail. [#505038] 18. When users change networks, WorxMail prompts them constantly for their password. [#516571] 19. The inactivity timer does not work with WorxMail. [#521398] WorxMail for ios, Version When users try to open a forwarded mail with an attachment that has the extension of.msg., WorxMail stops responding and then fails, or fails immediately. [#535811] 2. When users move an ios device to a different time zone, the WorxMail calendar does not adjust to new time zone and shows times from the previous time zone in reminders. [#537645] 3. Notifications for folders other than the inbox are not being shown. This is a change from behavior in previous versions. [#540822] Page 6

7 4. When WorxMail for ios has a large number of contacts, users experience delays after clicking the To, CC, or BCC fields. [#542287] 5. When WorxMail for ios is configured with Lotus Notes, WorxMails sends two notifications to the meeting organizer but none to the invitee. [#543432] 6. When users create a meeting using WebEx, GoToMeeting, or other meeting format, WorxMail appends the meeting number to the Dial in number and the call fails. [#546452] 7. When users switch from portrait to landscape mode and then, after using the app for a while, switch modes again, the refresh and gear icons are no longer visible. [#547670] 8. When users adjusts the font size on their ios device, WorxMail may fail. [#549900] 9. A call using a Dial in number in a WebEx, GoToMeeting, or other format, fails if the location contains a space between the code and a colon (:), such as ; [#558013] WorxMail for ios, Version The message "Access to your company network is unavailable" always appears when ipod Touch users sign on to WorxMail for ios. [#493217] 2. When users search for a contact in WorxMail for ios, the results can take up to several minutes to appear. [#518688] 3. WorxMail for ios does not display Chinese characters properly in.eml attachments. [#525790] 4. WorxMail for ios can fail while synchronizing a large number of s. [#530460] 5. If users have two accounts set up in WorxMail for ios, the From address used when they send s is not used to send calendar invites. [#530506] 6. If the birthdate for a WorxMail for ios contact is not specified, the anniversary date does not sync when the contact is exported to ipad or iphone. [#531458] 7. After an upgrade from WorxMail for ios 9.0 to 10.0, some s cannot be delivered because the recipient addresses are truncated. [#533777] 8. When the App passcode policy and the Worx PIN client property are enabled, WorxMail for ios does not prompt for a Worx PIN after users restart an ios device. [#535386] 9. WorxMail displays the wrong error message for an expired or revoked certificate. Page 7

8 [#538395] 10. When in offline mode, WorxMail for ios indicates that no Internet access is available. [#538415] 11. WorxMail for ios does not synchronize s after users switch from Wi-Fi to a cellular network. [#TRK ] WorxMail for ios, Version The left margin in an message may not appear correctly. [#455085] 2. When users create an reply in WorxMail with a numbered list, the numbers disappear and the format is out of order. [#462802] 3. When users synchronize their Contacts, the display order of first name and last name doesn t match the order from the source. [#464961] 4. Repeating appointments that users migrate from Lotus Notes do not appear in the WorxMail Calendar. [#487123] 5. The calendar lock screen notification does not display character sequences that begin with the percentage sign (%). [#488485] 6. Conference dialing in WorxMail does not work properly. [#488677, ] 7. WorxMail does not synchronize automatically. [#489009] 8. In some situations, WorxMail fails when users open an message. [#491103] 9. When users are on a phone call, WorxMail Settings option does not appear on the screen. [#493199] 10. An mailto link from WorxWeb may not be interpreted in WorxMail correctly. [#494607] 11. Contacts of a certain format may not be imported into WorxMail correctly, in which case users cannot view their Contacts. [#497711] 12. messages set to high importance are not flagged. [#502071] 13. Occasionally, WorxMail fails. [#504986, #505319, #505666]] 14. Custom protocol links do not open the installed app. [#506335] Page 8

9 15. When users dial a Contact's phone number, the wait symbol is ignored. [#507066] 16. When users copy an address and paste the address in to a draft message, WorxMail fails. [#507510] 17. WorxMail fails and the following error appears: Access to your company network not available when CAS IB VIP configured for port 444 in MDX policy. [#507744] 18. When synchronizing local contacts, occasionally, some contacts disappear. [#508099] 19. Worx Home stops responding and users must force quit WorxMail or Worx Home to resolve the issue. [#508597] 20. When users open attachments with spaces in the file name in WorxMail, they cannot download the files. [#509470] 21. When users try to update their , the verification stops responding, but eventually refreshes [#509834] 22. The tap to dial feature does not recognize the number in the location field. [#509943] 23. WorxMail fails and the following error appears: Pushing the same view controller instance more than once is not supported. [#515666] 24. The camera roll and keyboard open in portrait mode, but the image appears in landscape mode. [#516531] WorxMail for Windows Phone, Version WorxMail configuration fails on some Windows Phone 8.1 devices. [#522589] 2. WorxMail prompts users to sign on to Worx Home every day on Windows Phone 8.1 devices. [#522980] 3. WorxMail for Windows Phone ignores line breaks in a signature. [#537536] WorxWeb for Android, Version When pop-ups are blocked on an Android device, tapping any link opens an empty tab, with no images rendered. [#522063] 2. On Nexus 7 devices runnig Android 5.1, Galaxy S5 devices running Android 5.0, and HTC One devices running 5.0.2, users cannot open external HTTPS pages in WorxWeb. A "Webpage not available..." error appears. [#550838] Page 9

10 WorxWeb for Android, Version Users cannot use WorxWeb for Android to open a document downloaded from SharePoint. [#519005] WorxWeb for Android, Version After opening a document in WorxMail with Quick Office that uploads the document to a SharePoint site, users cannot download or open the file. [#484655] 2. Users can open a WorxWeb web page in a new window, but no content appears. [#487044] 3. Users cannot download.pdf,.doc, or.xls files from hyperlinks in WorxWeb. [#498608] 4. Users cannot use the camera for Maxis. [#504909] WorxWeb for ios, Version On ios in secure browse mode, if users enter search terms that include spaces between words, WorxWeb sometimes goes to another URL instead of returning search results. [#540582] WorxWeb for ios, Version When a user sends a link from the ipilot app to WorxWeb for ios, WorxWeb opens the link in multiple tabs. [#526172] 2. After an upgrade to WorxWeb for ios , some web sites do not render correctly. [#531428] 3. When users open a Twitter link from WorxWeb for ios, a new tab opens in the browser. [#534702] WorxWeb for ios, Version WorxWeb caches logon credentials which gives users access to other users' accounts. [#479288] 2. An HTML5 rendering issue occurs. [#495882] 3. On an iphone, when users open files in WorxWeb from WorxMail, the pages do not render properly. [#497499] 4. WorxWeb blocks pop-ups, even when you disable the setting to block pop-ups. [#493762] 5. The URL HTML anchro does not appear in the address bar. Page 10

11 [#499718] 6. WorxWeb is not honoring the META tab that turns off user scaling. [#509340] 7. If a page takes longer than 60 seconds to load, WorxWeb times out. [#510937] 8. WorxWeb pages do not appear correctly in landscape mode. [#515579] WorxWeb for Windows Phone, Version When users click a mailto link in WorxWeb for Windows Phone, the Windows Phone mail client opens instead of WorxMail. [#544440] WorxNotes for Android, Version On an Android 5.0 device with WorxNotes installed, if users exceed the allowed number of W orx PIN tries, after they follow the steps to reset their PIN, a confirmation message appears stating that the WorxNotes app data is wiped. However, users can access WorxNotes when instead they should be required to reconfigure WorxNotes. [#521298] WorxNotes for Android, Version After users install WorxNotes, before opening the app,users may see a message indicating that the app has stopped unexpectedly. [#489864] WorxNotes for ios, Version When users try to open ShareFile through WorxNotes, single sign-on (SSO) fails. [#543562] WorxDesktop for ipad, Version Users who connect to their Windows host computer can now see the list of default/selected apps on their ipad rather than an empty list on some ipads. 2. Users who uninstall WorxDesktop no longer see the icon or other WorxDesktop entries on their host computer. 3. ipad users no longer see a delay in populating the Recent Files column from their host computer. Previously, the host computer took about 20 to 25 seconds to send the recent files data to the ipad app. 4. Users no longer see an empty black space on their host computer when app sharing is initiated by the user from the WorxDesktop app for ipad. Previously, on moving the Viewer task bar to right, users saw an empty black space every time the user began app sharing. 5. Users will not see the correct error message when WorxDesktop is removed from the account and user tries to access it on the computer. 6. Page 11

12 WorxEdit for Android, Version WorxEdit for Android opens documents accessed from a web-based app. [#534641] 2. If the Block Gallery policy is On and users try to add a picture, WorxEdit for Android stops. [#564678] WorxEdit for Android, Version WorxEdit fails when users open a.doc attachment in WorxMail. [#502289] WorxEdit for ios, Version If WorxMail for ios is not running, the app fails to start when you use the Open In command in WorxEdit to open WorxMail. [#535027] WorxTasks for Android, Version When users upgrade to Worx Home , tasks and flagged s that users set in WorxTasks from an earlier version do not sync. 2. If the Encrypt secrets using Passcode property is On, reminders for a new task created in WorxTasks for Android do not appear after a device restarts. As a workaround, users can sign on to WorxMail and then restart WorxTasks. [#542217] 3. On Android, WorxTasks requires a fresh install of WorxMail. WorxTasks will not sync if WorxMail is upgraded from a previous release to [#552915] Page 12