Public Works Officials Executive Management Certificate Program Conference January 26 29, 2016

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1 Public Works Officials Executive Management Certificate Program Conference January 26 29, 2016 The Georgia Chapter of the American Public Works Association Conference will be held at the Georgia Center s UGA Hotel and Conference Center. The Georgia Center, 1197 S. Lumpkin Street, Athens, GA 30602, is located on UGA s beautiful historic campus in Athens. The center is a total living and learning environment with a 200-room hotel, restaurants, banquet areas, conference rooms, auditoriums, a fitness center, and a computer lab all under one roof. The University of Georgia is a tobacco-free campus. In accordance with the policy, no smoking is allowed at the Georgia Center. For more information visit SCOPE The conference has been designed to equip public works officials with the knowledge and skills they need to provide outstanding services to their clients in today s local government setting. MISSION STATEMENT The mission of the Georgia Chapter of the APWA is to provide a forum for the exchange of information for professional development and to enhance quality of life through the effective delivery of services. WHO SHOULD ATTEND Public works directors, superintendents, water and wastewater managers, sanitation directors, engineers, and managers in other public works related fields. CERTIFICATE OF PUBLIC WORKS MANAGEMENT PROGRAM Today s local government public works departments have many responsibilities and increasingly demanding citizen populations. Smart management is critical to service excellence. The certificate program uses a practical approach to instruct public works managers and supervisors from all-sized communities so that they are more professional and knowledgeable about current management practices. Participants will learn skills within the context of the local public works environment. University faculty members deliver the leadership and management program, and qualified public works practitioners provide the technical side of training. The Vinson Institute and the Georgia chapter of the APWA provide training opportunities in January and July of each year. Participants can earn 15 hours every January and an additional 15 hours every July. Public works are vital to the quality of life of any size community. You can help ensure high standards of management through your participation in the Certificate of Public Works Management Program.

2 Requirements The Certificate of Public Works Management (CPWM) curriculum consists of six modules, totaling 90 hours of instruction. Upon completion of the six modules, participants will receive a certificate of completion from the University of Georgia s Carl Vinson Institute of Government. They also will receive a certificate from the American Public Works Association indicating that they have completed an APWA recognized Institute, which satisfies the education requirement of the Donald C. Stone Center for Leadership Excellence in Public Works. Those interested may contact APWA for more information on the Stone Center. Curriculum The courses within the CPWM program fall into one of six modules. Module One Fundamentals of Public Works History and Function of Public Works Public Works Services Risk Management and Workplace Safety Module Two The Political Environment of Public Works Political Values and Decision-Making The Role of Public Services in a Democratic Society Creating Public Value in Local Government Module Three Legal and Ethical Issues in Public Works Legal Issues in Public Works Ethics Power and Influence Module Four Leadership and Management Fundamentals of Leadership and Management Theories of Leadership Applied Leadership Module Five Managing Service Delivery in Public Works Effective Communication Customer Service and Conflict Resolution Managing Budgets Module Six Process Improvement in Public Works Strategic Planning Project Management Measuring Performance

3 PARTICIPANT RECOGNITION Participants will be awarded continuing education units (CEUs). One unit is awarded for each ten hours of instruction/educational time, with decimal units given for less than ten hours. These units are accumulated on a permanent record for each individual at the University of Georgia. Transcripts of CEUs and course completion checks for classes taken through Carl Vinson Institute of Government are available online at REGISTRATION The conference fee of $ includes instructional costs, materials, breaks, three breakfasts, and two lunches for registered attendees. The deadline for registration is January 15, Registrations will be accepted after this date on a space available basis, please contact Jean Lord at (706) or via to check on availability of a course. Please register online by visiting the Carl Vinson Institute of Government website at and pay by credit card. You may be prompted to request a password to access the online registration system. Once you have received the password, you may view and update your profile and register for the conference. If you are unable to register online and pay by credit card, please complete a registration form and mail it with a check to the address listed on the form. We cannot accept credit card payments through the mail; payment by credit card is available only via the online method and is the preferred method of payment. Payment of fees must be received before space can be confirmed. Confirmation will be sent to the address listed on the registration form. CANCELLATION AND REFUND POLICY Written notice of cancellation must be postmarked/dated no later than January 4, 2016 to receive a full refund of registration fees. Written requests postmarked/dated between January 5, 2016, and January 11, 2016, will be assessed a 25% administrative fee, and requests postmarked/dated after January 11, 2016, are not eligible for a refund. Registrants who fail to attend, cancel, or send a substitute are liable for the full registration fee. Substitution of participant is encouraged over cancellation. To cancel registration or send a substitute, please send notification to Jean Lord at lordj@uga.edu, via fax at (706) , or by mail at Carl Vinson Institute of Government, University of Georgia, 201 N. Milledge Avenue, Athens, GA LODGING For your convenience, a block of rooms is being held for your event at the Georgia Center s UGA Hotel and Conference Center until 5:00 p.m. ET, January 5, The rates range from $99.00 single/double occupancy to $ per night plus any applicable taxes. Lodging is limited; please call early to secure your lodging needs. The room block will close on January 5, 2016, or when all rooms are booked, whichever comes first. When the block closes, the special rate may not be honored, and room availability cannot be assured. Make your lodging reservations directly by calling (800) or (706) or online at The block code for this group is Check-in is at 4:00 p.m.; checkout is at 11:00 a.m. The hotel will require a deposit of one night s lodging at the time the reservation is secured. The hotel will provide you with a confirmation number, cancellation policies, and other information pertinent to your stay. Payment is to be made directly to the lodging facility. You are responsible for contacting the hotel with any changes to your stay. The UGA Hotel and Conference Center is a state building, and, therefore, provides a smoke free environment. In order to be tax exempt from hotel/motel and state sales tax, a state, city, or county check or credit card must be presented upon check-in along with your state, city, or county tax exemption certificate displaying your tax exemption

4 number. Each lodging guest must present the authorized exemption forms at time of check-in. The State of Georgia allows tax-exempt charges only for a payment made by a state issued credit card or check (with a Georgia State Tax Exemption Certificate). PARKING The recommendation for parking is the South Campus Parking Deck, adjacent to the Georgia Center. The parking fee is $10.00 per day. Overnight guests may add parking to their lodging bill. Lodging guests will be issued a parking voucher that will allow unlimited access for the duration of their stay. If you are not staying overnight at the Georgia Center, you are required to use the South Campus Parking Deck and pay the daily fee of $ If you leave during the day, you are required to pay a fee based on your stay when you exit the parking deck, and upon your return retrieve another parking deck ticket. Vehicles over seven feet tall cannot fit into the parking deck. SPECIAL NEEDS If you require special services, special facilities, or dietary considerations, please contact Jean Lord at (706) or via at lordj@uga.edu. SPONSORED BY Georgia Chapter of American Public Works Association The University of Georgia s Carl Vinson Institute of Government CONFERENCE INFORMATION Jean Lord, Senior Conference Coordinator Carl Vinson Institute of Government 201 N. Milledge Avenue Athens, GA (706) lordj@uga.edu DIRECTIONS For directions and more information on conference location and lodging, please visit

5 Preliminary Agenda Tuesday, January 26 5:00 p.m. 7:00 p.m. Conference Registration Wednesday, January 27 7:30 a.m. 8:30 a.m. Conference Registration 8:30 a.m. 9:00 a.m. Opening Session Magnolia Ballroom (following breakfast) 9:00 a.m. 12:00 p.m. Concurrent Sessions A. History and Function of Public Works (Module One) B. Legal Issues in Public Works (Module Three) C. Effective Communication (Module Five) 10:15 a.m. 10:30 a.m. Morning Break 12:00 p.m. 1:00 p.m. Lunch 1:00 p.m. 4:30 p.m. Concurrent Sessions (continued) 3:00 p.m. 3:15 p.m. Afternoon Break Thursday, January 28 8:30 a.m. 11:45 a.m. Concurrent Sessions A. Public Works Services (Module One) B. Ethics (Module Three) C. Customer Service and Conflict Resolution (Module Five) 10:15 a.m. 10:30 a.m. Morning Break 11:45 a.m. 1:00 p.m. Lunch and Presentation of Certificates 1:00 p.m. 4:30 p.m. Concurrent Sessions (continued) 3:00 p.m. 3:15 p.m. Afternoon Break Friday, January 29 8:30 a.m. 11:45 a.m. Concurrent Sessions A. Risk Management and Workplace Safety (Module One) B. Power and Influence (Module Three) C. Managing Budgets (Module Five) 10:00 a.m. 10:15 a.m. Morning Break