Data Collection Quality Assurance / Quality Control

Size: px
Start display at page:

Download "Data Collection Quality Assurance / Quality Control"

Transcription

1 Data Cllectin Quality Assurance / Quality Cntrl When embarking n a mnitring prgram, it is imprtant t identify wh is ging t use the data and fr what purpse. Yur chices f methds fr mnitring shuld be guided by the purpse f yur mnitring prgram and the quality f data yu need. The end use f the data will determine what level f quality assurance and quality cntrl measures shuld be taken t ensure data can be reliably used fr its prpsed purpse. Fr sme mnitring grups, the main bjective is educatin fr the lcal cmmunity r schl, where the fcus is n drawing awareness t an issue rather than prducing high quality data. Hwever, grups that cllect data t infrm lcal management decisins r as part f an integrated mnitring prgram with the lcal gvernment, research rganizatins, reginal bdies and state agencies must take measures t ensure the data are credible and reliable. When apprpriate quality assurance and quality cntrl measures are implemented, yu can be cnfident that management decisins are based n sund and reliable data. Is QA/QC imprtant fr yur mnitring? There is ne imprtant questin t answer t determine whether QA/QC is imprtant fr yur mnitring prgram: Will the results f yur mnitring prgram be used t infrm natural resurce management decisins? N Yes Quality assurance and quality cntrl measures are nt a must fr yur purpses. Yur data cllectin can be a valuable educatinal exercise fr raising envirnmental awareness and learning abut the science f measuring trends in natural resurce cnditin. Fantastic! It is imprtant that yu implement a quality assurance and quality cntrl plan. This can be added t yur mnitring plan (if develped). If yu implement a QA/QC plan, yur data will be f a knwn quality and yu can cnfidently use the data t infrm management decisins QA and QC are implemented t help yu prduce data f knwn quality and these will enhance the credibility f yur grup in reprting mnitring results. Implementing QA/QC measures with yur cmmunity based mnitring prjects will ultimately save yu time and mney as it will prevent cllectin f data that des nt fit yur gals. Hwever, a gd QA/QC prgram is nly successful if all the mnitring prgram participants fllw the QA/QC measures and if all cmpnents f yur QA/QC plan are dcumented and available t data cllectrs and data users. QA/QC Checklists T help yu prduce data f knwn quality and enhance the credibility f yur grup in reprting mnitring results, QA/ QC checklists have been develped fr a range f mnitring activities (see later): Birds, fish using nets, frgs, macr invertebrates,trtises, small reptiles and mammals Grundwater and surface water Vegetatin using line transect, pht pints and weed mapping. These checklists cver items fr the verall management system f yur mnitring prject. There is an extensive range f items, which can be integrated ver time int yur prject t make it manageable. What d we mean by QA/QC? Quality Assurance (QA) is the verall management system which includes the rganizatin, planning, data cllectin, quality cntrl, dcumentatin, evaluatin, and reprting activities f yur grup. QA prvides the infrmatin yu need t ascertain the quality f yur data and whether it meets the requirements f yur prject. QA culd als be called mnitring cnfidence. Quality Cntrl (QC) is the rutine technical activities that are in place t cntrl errr. Since errrs can ccur in either the field, the labratry r in the ffice, QC must be part f each f these functins. QC shuld include bth internal and external measures. QC culd als be called data cnfidence. Figure 1 shws the place f QA /QC in the prject management cycle. 21

2 Figure 1 The place f quality assurance and quality cntrl in the prject management cycle Prject Aims What are the aims f prject? Management Actin Wider Audience Wh else besides the prject managers need t knw abut the results? Expected Changes What are the expected changes? Indicatrs f Change What indicatrs f change will yu measure? Cmmunicatin Wh needs t knw abut the results and hw will they be cmmunicated? Quality Assurance Mnitring Techniques Feedback fr Adaptive Management Hw will mnitring results influence future activities? Data Cllectin Quality Cntrl Data Management Hw will the results be recrded and stred? Imprving the quality f data In natural systems variability is a part f the natural rder f things. Changes in temperature, flw, sunlight, and many ther factrs affect these systems and the vegetatin and animals that inhabit them. Variability in mnitring data can be a result f this natural variatin but may als result frm differences in the way we read, measure and interpret infrmatin. We may als apply different levels f effrt t ur measurement and the equipment we use may be cntaminated, brken r incrrectly calibrated. These and many ther differences can lead t variability in mnitring results. Measures f precisin, accuracy, representativeness, cmparability and sensitivity help us evaluate the surces f variability Recgnizing surces f variability in the data Maintaining quality assurance requires that surces f variability in the data be identified: What are the causes f bias and imprecisin? Can these be minimized? Can we quantify the level f bias and/r imprecisin in the data? and errr. Cnsideratin f these aspects leads t increased cnfidence in ur data. These and ther key terms are described n the fllwing pages. Precisin Precisin is the range f variatin in repeated measurements f the same characteristic. Precisin may be determined by calculating the standard deviatin, r relative percent difference, amng samples taken frm the same place at the same time. Repeated measurements can tell yu hw cnsistent and reprducible yur field r labratry methds are by shwing yu hw clse yur measurements are t each ther. It des nt mean that the sample results actually reflect the "true" value. By cnventin, 68% f measured values are within ne standard deviatin (see Figure 3) frm the mean f all the measured values. If the standard deviatin is small, mst f the measured values must be clse t each ther. 22

3 Accuracy Accuracy measures hw clse yur results are t a true r expected value. Fr mnitring water quality this be determined by cmparing yur analysis f a standard r reference sample t its actual value. The smaller the difference between the measurement f a parameter and its "true" r expected value, the mre accurate the measurement. Accuracy = Average value true value Where the average value is the average f x replicates, and the true value is the value f standard reference sample (e.g. ph slutin ph 7.0) Increasingly, the term "bias" is being used t reflect errr in the measurement system and "accuracy" is used t indicate bth the degree f precisin and bias (see Figure 2). Fr sme measurements reference samples can be used t test the accuracy f yur measurement. Fr example, the difference between an expert analyst s measurement f a mystery sample and yur measurement indicates yur ability t btain an accurate measurement. Fr many parameters such as species abundance, n standard reference r perfrmance evaluatin samples exist. In these cases, the expert r trainer's results may be cnsidered as the reference value. Representativeness Representativeness is the extent t which measurements actually represent the true state f the resurce at the time a sample was cllected. A number f factrs may affect the representativeness f yur data. Are yur sampling/ mnitring lcatins indicative f the regins Figure 2 An illustratin f the terms precisin, bias and accuracy (after Hunt et al. (1996)) 1 Bias Precisn, Bias, and Accuracy High Lw High Inaccurate Precisin Lw Inaccurate Figure 3 Explanatin f standard deviatin STANDARD DEVIATION The Vlunteer Sil Mnitring Prject wants t determine the precisin f its sil phsphrus assessment prcedure. They have taken 4 replicate samples: Replicate 1 (X 1 ) = 21.1 ppm Replicate 2 (X 2 ) = 21.1 ppm Replicate 3 (X 3 ) = 20.5 ppm Replicate 4 (X 4 ) = 20.0 ppm T determine the Standard Deviatin (s), use the fllwing frmula: s n i1 ( X i n X ) 1 where X i = measured value f the replicate, X = mean f replicate measurements, n = number f replicates, = the sum f the calculatins fr each measurement value - in this case, X 1 thrugh X 4. First, figure ut the mean, r average f the sample measurements. Mean = (X 1 + X 2 + X 3 + X 4 ) 4. In this example, the mean is equal t ppm. Then, fr each sample measurement (X 1 thrugh X i ), calculate the next part f the frmula. Fr X 1 and X 2, the calculatin wuld lk like this: ( ) 2 = 2 (0.42) 2 = = Fr X 3 the calculatin wuld be ; and fr X 4 it wuld be Finally, add tgether the calculatins fr each measurement and find the square rt f the sum: = The square rt f is S, the standard deviatin fr phsphrus is (runded ff). That is, 68% f measured values will be within apprximately 0.5 ppm f the mean value. in yur management prject? Fr example, data cllected just belw a pipe utflw is nt representative f an entire creek. Similarly, chsing sites that are htspts fr birds will prduce results that represent the chsen htspts but nt ther areas f management interest. These variatins shuld be cnsidered and their impacts minimized when develping yur sampling design. Accurate Inaccurate 23

4 Cmparability Cmparability is the extent t which data can be cmpared between sample lcatins r perids f time within a prject, r between prjects. Fr example, yu may wish t cmpare tw seasns f summer data frm yur prject r cmpare yur summer data set t ne cllected 10 years ag. Using standardized sampling and analytical methds, units f reprting and site selectin prcedures helps ensure cmparability. Keeping gd recrds abut the time f year, day, weather cnditins and having ther mnitring activities n the same day crss-referenced fr easy access will help yu t judge when measurements are cmparable. Detectin limit Detectin limit is a term that can apply t mnitring and analytical instruments as well as t methds. Fr example, detectin limit is defined as the lwest cncentratin f a given pllutant yur methds r equipment can detect and reprt as greater than zer. Readings that fall belw the detectin limit are t unreliable t use in yur data set. Furthermre, as readings apprach the detectin limit, i.e. as they g frm higher and easy-t-detect cncentratins t lwer and hard-t-detect cncentratins, they becme less and less reliable. Manufacturers generally prvide detectin limit infrmatin with high-grade mnitring equipment such as meters. Detectability is als an issue when carrying ut bilgical surveys. If a survey fails t uncver the presence f a rare species, hw many times d yu have t survey befre yu can say that the species is truly nt there? Measurement range Measurement range is the range f reliable measurements f an instrument r measuring device. Pre-assembled kits usually cme with infrmatin indicating the measurement range that applies. Fr example, yu might purchase a kit that is capable f detecting ph falling between 6.1 and 8.1. Hwever, ph can theretically range frm 0.0 t If acidic cnditins (belw ph 6) are a prblem in the waters yu are mnitring, yu will need t use a kit r meter that is sensitive t the lwer ph ranges Quality Cntrl (QC) Samples. Quality cntrl sampling Cntaminatin and bserver errr are a cmmn surce Spiked samples are samples t which a knwn cncentratin f the analyte f interest has been added. f errr in bth sampling and analytical prcedures. QC samples help yu identify when and hw cntaminatin might ccur. Fr mst prjects, there is n set number f field r labratry QC samples r bservatins which must be taken. The general rule is that 10% f samples shuld be QC samples. This means that if 20 samples are cllected, at least tw additinal samples must be added as a QC sample. The decisin t accept data, reject it r accept nly a prtin f it shuld be made after analysis f all QC data. Quality cntrl samples can include field blanks, equipment r slutin blanks, replicate r duplicate samples, spiked samples and mystery slutins. Quality cntrl samples fr water quality A field blank is a clean sample, prduced in the field, used t detect analytical prblems during the whle prcess (sampling, transprt, and lab analysis). T create a field blank, take a clean sampling cntainer with "clean" water t the sampling site. Clean water is distilled r deinized water that des nt cntain any f the substance yu are analyzing. Other sampling cntainers will be filled with water frm the site. Except fr the type f water in them, the field blank and all site samples shuld be handled and treated in the same way. Fr example, if yur methd calls fr the additin f a preservative, this shuld be added t the field blank in the same manner as in the ther samples. When the field blank is analyzed, it shuld read as analyte-free r, at a minimum, the reading shuld be a factr f 5 belw all sample results. An equipment r rinsate blank is a clean sample used t check the cleanliness f sample cllectin equipment. This type f blank is used t evaluate if there is carryver cntaminatin frm reuse f the same sampling equipment. A sample f distilled water is cllected in a sample cntainer using regular cllectin equipment and analyzed as a sample. A split sample is ne sample that is divided equally int tw r mre sample cntainers and then analyzed by different analysts r labs. Split samples are used t measure precisin. Samples shuld be thrughly mixed befre they are divided. Large errrs can ccur if the analyte is nt equally distributed int the tw cntainers. Replicate samples are btained when tw r mre samples are taken frm the same site, at the same time, using the same methd, and independently analyzed in the same manner. Replicates (r duplicates) can be used t detect bth the natural variability in the envirnment and the errr frm field sampling methds, including differences intrduced by different bservers. Spiked samples are used t measure accuracy. If this is dne in the field, the results reflect the effects f 24

5 preservatin, shipping, labratry preparatin, and analysis. If dne in the labratry, they reflect the effects f the analysis frm the pint when the cmpund is added, e.g. just prir t the measurement step. Percent recvery f the spike material is used t calculate analytical accuracy. Sme Waterwatch grups in Australia use the terms mystery samples and shadw testing fr quality cntrl checks in their vlunteer prgram. Vlunteers are given a mystery sample t test and their results are tested fr precisin and accuracy, against the measurements f expert analysts. Shadw testing is where an expert tests the same field sample as yu, allwing the expert t test the accuracy f the testing equipment as well as assessing technique and methdlgy f the mnitring participant QA/QC prfrmas Different mnitring prgrams will have different needs fr cntrlling and assuring quality f the prgram and the resulting data. Pages prvide example prfrmas fr areas f QA/QC cmmn t many prgrams and include: calibrating recrding instruments checking that training sessins cver all the necessary tpics recrding details f vlunteer training checking mystery samples checking testing prtcls and equipment thrugh shadw testing. Quality cntrl samples fr bilgical surveys It is pssible t measure the precisin and bias f bservers using techniques fr vegetatin, bird, and macrinvertebrate surveys. Quality cntrl measures include strictly fllwing standardised prtcls, including having an expert carry ut the survey at the same site fr cmparisn. Anther technique is t take samples (r call recrdings) and have identificatin verified by an expert. There are many ways in which quality assurance measures can help t increase the credibility f the data. These include measures generally applicable t mst mnitring techniques, such as: using standardised techniques clearly dcumented in a handbk. using sites which are thrughly characterised and dcumented in a site flder. taking adequate recrds in the field n standardized data sheets. crss-referencing fr easy access t ther data cllected in the field at the same time. Cmpiling a QA/QC plan Just as yur mnitring plan is imprtant fr yur prject plan, having a quality assurance and quality cntrl plan is imprtant fr yur mnitring plan. Cmpiling a quality assurance and quality cntrl plan will help t ensure time and mney spent n mnitring is nt wasted in btaining data f unknwn quality that will nt be credible enugh t frm the basis f decisins. Table 3 prvides sme prmpt questins that will guide yu in cmpiling a sund quality assurance and quality cntrl plan fr yur mnitring prject. 25

6 Table 3 Prmpt questins fr cmpiling a sund QA/QC cntrl plan COMPONENT List key persnnel and rganizatins invlved in yur prgram Descriptin f mnitring prgram INCLUDE Wh will verify samples/data? Wh will maintain/stre data? Wh will undertake analysis and interpretatin? Wh are the end users f the results? What respnsibilities d these peple/rganisatins have? (frm the mnitring plan) Data quality bjectives - the quantitative and qualitative terms yu use t describe hw gd yur data need t be t meet yur prject's bjectives. Training requirements r certificatin list training needs, hw they will be met, details f training undertaken (number f participants, type f training and level) Dcumentatin and recrds - identify the field and labratry infrmatin and recrds yu need fr this prject. Cpies f frms and datasheets used can be attached t the QA/QC plan. Sampling design - utline the experimental design f the prject. Yu may refer t the relevant sectins f yur prgram's standardised prcedures which detail the sampling design f the prject, in place f extensive discussin. Sampling methds (standard prtcls can be cited) Hw precise des the data need t be Hw accurate des the data need t be? Hw representative f the system des the data need t be? Hw cmparable t data frm ther sites, times, prjects des the data need t be? Is the measurement range f the equipment r design adequate fr the range f data t be cllected? Wh needs what training? Hw will the training be delivered and by whm? What recrds f the training need t be kept (eg n. participants, date, scpe), by whm, where? What level f cmpetency has been reached? When will re-training r refresher training be needed? What raw data will be kept? What QC checks will be used? What data sheets will be used? What labratry r vucher sheets will be used? Where and fr hw lng will recrds be kept? Hw is the mnitring data and assciated infrmatin made accessible t stakehlders and end users? What types f sampling/surveys are required? Hw frequently will samples/surveys be undertaken? Hw is seasnality etc being accunted fr? Hw are sample sites selected? Are there any issues which may limit prpsed sampling activities (eg. site access, seasnal cnstraints)? What parameters will be sampled? What prtcls fr sampling are being used? What equipment is being used? Hw are samples r vuchers preserved and stred, and what are the hlding times fr samples? Hw will equipment be cleaned and decntaminated (eg. dipnets need t be thrughly rinsed and examined fr clinging rganisms between sampling events)? 26

7 Table 3 cntinued COMPONENT INCLUDE Analysis/identificatin methds (standard prtcls can be cited) Quality cntrl QC checks can be described narratively and if apprpriate, shuld include discussin f replicate sample cllectin, crss checks by different field crews, peridic srting checks f samples, and maintenance f vucher and reference cllectins. Equipment/instrument testing, inspectin and What methds and equipment are needed fr the analysis/identificatin? Have any changes been made t standard prtcls? What types and number f quality cntrl samples will be cllected? If yu are sending samples t an expert/labratry, d yu have a cpy f their QA/QC plan? What actins will yu take if the QC samples reveal a sampling r analytical prblem? What is yur plan fr rutine inspectin and preventative maintenance f equipment? maintenance What spare parts and replacement equipment needs t be kept n hand? Instrument calibratin Hw, when and against what standards will yu calibrate sampling and analytical instruments? What recrds f calibratin f instruments will be kept? Inspectin/acceptance f supplies Hw will yu check the quality and apprpriateness f supplies such as sample bttles, nets, chemicals, equipment? Data acquisitin Hw will yu check that data yu are using frm ther surces (eg. State gvernment database) is quality assured? Data management this invlves tracing the path yur data takes frm the field cllectin t analysis, strage and use. Data review, verificatin and validatin. This can include cmparing field datasheets t entered data, checking fr data gaps, checking the QC dcumentatin, checking calculatins, checking fr extreme values, reviewing graphs, tables and written reprts. Evaluatin and management this cmpnent helps yu t take an verview f what is wrking well and what needs imprvement. Hw will yu check fr accuracy and cmpleteness f field and labratry datasheets and frms? Hw will yu decide when t accept, reject r qualify data? Hw will yu minimise and crrect errrs in data entry, calculatins and reprts? Hw will data users be infrmed f any crrectins? What cmputer sftware are yu ging t use t stre and analyse yur data? Hw will different versins f databases be managed t ensure everyne has valid data? Hw will yu evaluate the effectiveness and efficiency f field, lab and data management activities, grups and rganisatins (eg analysis labs) in the curse f yur prject? Hw will yu crrect any prblems identified thrugh audits r assessments (eg. it may be decided that equipment needs t be calibrated mre frequently, r refresher training is required mre regularly)? Hw will psitive feedback be prvided t participants? Reprts What type, frequency, cntent will reprts t data users, spnsrs and partner rganisatins take? Wh will reprts be sent t? Data recnciliatin and usefulness Des the data help us t measure prgress twards the prject bjectives? Hw effective is the QA/QC prgram in prducing precise, accurate, cmplete, representative and cmparable data? What imprvements can be made in the QA/QC prgram? 27

8 Figure 4 Calibratin Recrd Sheet Calibratin Recrd (fr EC r ph) ***Recrd reading (measured value) befre adjusting calibratin*** Grup name: Equipment Type: Date Purchased: Crdinatr: Supplier: Equipment N. Prpsed calibratin frequency: The fllwing table can be used t recrd up t a three-pint calibratin. Date Calibratin Standard Expiry date Expected value Measured Value Expected value Calibratin results Measured value Expected value Measured value 28

9 Figure 5 Example Training Checklist The fllwing tpics shuld be cvered in all training sessins fr each level f mnitring. Date:.. Trainer Participants: Sampling and Strage f Samples Cleaning f sampling cntainer; Labelling f sampling cntainers; Crrect sampling prcedures; Strage f samples nt analysed in situ. Testing Prcedures Variety f parameters available fr testing; Reasns fr parameter selectin; Methdlgies fr selected parameters; Safety; Quality cntrl. Equipment Cleaning f equipment; Servicing and maintenance f equipment; Strage f equipment; Limitatins f equipment; Calibratin f equipment. Recrding f Data Recrd sheets; Reprting units; Recrding f equipment calibratin; Catchment database. 29

10 Figure 6 Mnitring Training Lg Date Name f trainer Name f Individual Training Aspect Level 30

11 Figure 7 QA/QC Mystery Samples Site: Date: Name Number f years Water Quality Mnitring experience: QA/QC Cde: Parameter Equipment Type/N. Mystery Sample N Sample 1 Mystery Sample N Sample 2 ph EC (μs/cm) Turbidity (NTU) Reactive Phsphapte - as P (mg/l) Cmments (eg. calibratin ntes, dilutin suspect equipment) Return Sheet t: 31

12 Figure 8 QA/QC Shadw Testing Date: Name f Mnitr 1 Name f Shadw Mnitr Meter 1 (Mnitr) Meter 2 (Shadw tester) Cmments: (serviced, calibrated etc.) Equipment Type and Cde Reading and unit Equipment Type and Cde Reading and Unit Ntes: Return Sheet t: 32

13 QA/QC Bird Checklist Bird Mnitring Using Fixed Area Searches Quality Assurance Reasns fr selecting the mnitring technique are dcumented. Methds fr analysing the mnitring data, including analysis tls and cmputer prgrams are selected and dcumented. Methd fr selecting the mnitring sites and reasns why they are representative f the prject area are dcumented. If apprpriate, a pilt study t identify the number and/r size f samples required has been cnducted. Fr example this may invlve pltting a species accumulatin curve t identify the number r size f samples required t ensure at least 90% f the relevant species present will be detected by the mnitring technique. Yur standardized mnitring prtcl is dcumented and is easy t interpret and readily accessible t mnitring participants. Refer t any existing prtcls and dcument any variatin frm the standard such as hw t deal with the prblems f using the prtcl at the site. Mnitring participants are trained in the standardized methdlgy, cmpletin and management f datasheets and species identificatin. Cmpetency levels that the trainees shuld achieve and hw these are assessed are clearly defined and dcumented. Refresher and ther training sessins are held t ensure mnitring participants are trained in any new methdlgies intrduced t the prject and t maintain standards and cnsistency between participants. Infrmatin regarding the site lcalities is recrded and includes directins and maps t ensure sites are easy fr participants t lcate. An initial species list has been generated in cnsultatin with a recgnized expert. Standardized data cllectin sheets are used fr recrding data in the field. Datasheets are checked by a mnitring crdinatr after each mnitring sessin is cmpleted. Field datasheets are cpied, and cpies are stred in safe, accessible and separate strage systems with ther relevant infrmatin. Questinable r unknwn species identificatins are verified by recgnized experts. Quality Cntrl The database is regularly maintained. Questinable r unreliable data are clearly identified with links t a descriptin f the issues cncerned and invalid data are remved. Cmparisns are nly made between data cllected using cnsistent methdlgies. Results frm tw different methds may nt be cmparable. Seasnal and sampling differences are identified and separated frm ther differences when interpreting the data. Bird identificatin is regularly checked with a recgnised expert. Prtcls are strictly fllwed. Fr example, d nt include data cllected frm utside the defined survey area utside the define survey time. Lcatins f survey sites are recrded including GPS crdinates. Observer errr is identified thrugh cmparing the results frm multiple bservers fr the same sample, surveyed at the same time. (This may include an expert bserver and less experienced prject participants.) Entered data are crss-checked with field datasheets after data entry. indicates that this item invlves a requirement t check decisins r infrmatin with anther prject participant r a recgnized expert 33

14 QA/QC Fish Checklist Fish Mnitring Using Nets Quality Assurance Reasns fr selecting the mnitring technique are dcumented. Methds fr analysing the mnitring data, including analysis tls and cmputer prgrams are selected and dcumented. Methd fr selecting the mnitring sites and reasns why they are representative f the prject area are dcumented. If apprpriate, a pilt study t identify the number and/r size f samples required has been cnducted. Fr example this may invlve pltting a species accumulatin curve t identify the number r size f samples required t ensure at least 90% f the relevant species present will be detected by the mnitring technique. Yur standardized mnitring prtcl is dcumented and is easy t interpret and readily accessible t mnitring participants. Refer t any existing prtcls and dcument any variatin frm the standard such as hw t deal with the prblems f using the prtcl at the site. Quality Cntrl Identificatin f fish specimens is regularly checked with a recgnised expert r the museum. Prtcls are strictly fllwed. Observer errr is identified thrugh cmparing the results frm multiple bservers fr the same sample, surveyed at the same time. (This may include an expert bserver and less experienced prject participants.) This is particularly imprtant fr taking measurements f fish, which is difficult t d accurately. Entered data are crss-checked with field datasheets after data entry. Mnitring participants are trained in the standardized methdlgy, cmpletin and management f datasheets and species identificatin. Cmpetency levels that the trainees shuld achieve and hw these are assessed are clearly defined and dcumented. Refresher and ther training sessins are held t ensure mnitring participants are trained in any new methdlgies intrduced t the prject and t maintain standards and cnsistency between participants. Infrmatin regarding the site lcalities is recrded and includes directins and maps t ensure sites are easy fr participants t lcate. An initial species list has been generated in cnsultatin with a recgnized expert. Standardized data cllectin sheets are used fr recrding data in the field. Fish are released as clse as pssible t the site where they were captured. Datasheets are checked by a mnitring crdinatr after each mnitring sessin is cmpleted. Field datasheets are cpied, and cpies are stred in safe, accessible and separate strage systems with ther relevant infrmatin. Questinable r unknwn species identificatins are verified by recgnized experts r the museum. The database is regularly maintained. Questinable r unreliable data are clearly identified with links t a descriptin f the issues cncerned and invalid data are remved. Cmparisns are nly made between data cllected using cnsistent methdlgies. Results frm tw different methds may nt be cmparable. Seasnal and sampling differences are identified and separated frm ther differences when interpreting the data. indicates that this item invlves a requirement t check decisins r infrmatin with anther prject participant r a recgnized expert 34

15 QA/QC Frg Checklist Frg Mnitring Using Frg Call Recrdings Quality Assurance Reasns fr selecting the mnitring technique are dcumented. Methds fr analysing the mnitring data, including analysis tls and cmputer prgrams are selected and dcumented. Methd fr selecting the mnitring sites and reasns why they are representative f the prject area are dcumented. If apprpriate, a pilt study t identify the number and/r size f samples required has been cnducted. Fr example this may invlve pltting a species accumulatin curve t identify the number r size f samples required t ensure at least 90% f the relevant species present will be detected by the mnitring technique. Yur standardized mnitring prtcl is dcumented and is easy t interpret and readily accessible t mnitring participants. Refer t any existing prtcls and dcument any variatin frm the standard such as hw t deal with the prblems f using the prtcl at the site. Quality Cntrl Identificatin f frg calls regularly checked by a recgnised expert. Prtcls are strictly fllwed. Fr example, d nt include data cllected frm utside the defined survey time r area. GPS lcatin f survey sites are recrded. Observer errr is identified thrugh cmparing the results frm multiple bservers fr the same sample. (This may include an expert bserver and less experienced prject participants.) Entered data are crss-checked with field datasheets after data entry. Mnitring participants are trained in the standardized methdlgy, cmpletin and management f datasheets and species identificatin. Cmpetency levels that the trainees shuld achieve and hw these are assessed are clearly defined and dcumented. Refresher and ther training sessins are held t ensure mnitring participants are trained in any new methdlgies intrduced t the prject and t maintain standards and cnsistency between participants. Infrmatin regarding the site lcalities is recrded and includes directins and maps t ensure sites are easy fr participants t lcate. An initial species list has been generated in cnsultatin with a recgnized expert. Standardized data cllectin sheets are used fr recrding data in the field. Datasheets are checked by a mnitring crdinatr after each mnitring sessin is cmpleted. Field datasheets are cpied, and cpies are stred in safe, accessible and separate strage systems with ther relevant infrmatin. Questinable r unknwn species identificatins are verified by recgnized experts. The database is regularly maintained. Questinable r unreliable data are clearly identified with links t a descriptin f the issues cncerned and invalid data are remved. Cmparisns are nly made between data cllected using cnsistent methdlgies. Results frm tw different methds may nt be cmparable. Seasnal and sampling differences are identified and separated frm ther differences when interpreting the data. indicates that this item invlves a requirement t check decisins r infrmatin with anther prject participant r a recgnized expert 35

16 QA/QC Water Checklist Grundwater Quality Mnitring Quality Assurance Reasns fr selecting the mnitring techniques are dcumented. Methds fr analysing the mnitring data, including analysis tls and cmputer prgrams are selected and dcumented. Methd fr selecting the mnitring sites and reasns why they are representative f the prject area are dcumented. Yur standardized mnitring prtcl is dcumented and is easy t interpret and readily accessible t mnitring participants. Refer t any existing prtcls and dcument any variatin frm the standard such as hw t deal with the prblems f using the prtcl at the site. Mnitring participants are trained in the standardized methdlgy and cmpletin and management f datasheets. Cmpetency levels that the trainees shuld achieve and hw these are assessed are clearly defined and dcumented. Refresher and ther training sessins are held t ensure mnitring participants are trained in any new methdlgies intrduced t the prject and t maintain standards and cnsistency between participants. Infrmatin regarding the site lcalities is recrded and includes directins and maps t ensure sites are easy fr participants t lcate. Lgs are maintained fr field instruments. Lgs shuld include recrds f usage, dates fr scheduled calibratin and diagnstic tests and recrds f repairs and replacements. Standardized data cllectin sheets are used fr recrding data in the field. Chain f custdy is adequately dcumented t identify samples and trace sample cllectin, transprt, analysis and strage. Datasheets are checked by a mnitring crdinatr after each mnitring sessin is cmpleted. Field datasheets are cpied, and cpies are stred in safe, accessible and separate strage systems with ther relevant infrmatin. The database is regularly maintained. Questinable r unreliable data are clearly identified with links t a descriptin f the issues cncerned and invalid data are remved. Cmparisns are nly made between data cllected using cnsistent methdlgies. Results frm tw different methds may nt be cmparable. Seasnal and sampling differences are identified and separated frm ther differences when interpreting the data. Quality Cntrl Standardized equipment is used, maintained and calibrated apprpriately. Observer errr is identified thrugh cmparing the results frm multiple bservers fr the same sample. (This may include an expert bserver and less experienced prject participants.) Bres are purged, and details f purge recrded befre water quality samples are taken. Blanks, duplicates and spikes are used t identify errrs in sampling and sample analysis. A minimum f 5% blind samples are prcessed by the labratry. Reagents are stred and transprted apprpriately and replaced at apprpriate intervals. All prtcls are strictly fllwed. Lcatins f survey sites are permanently marked and GPS lcatins are recrded. Entered data are crss-checked with field data sheets after data entry. indicates that this item invlves a requirement t check decisins r infrmatin with anther prject participant r a recgnized expert 36

17 QA/QC Macr Invertebrate Checklist Macr Invertebrate Mnitring Quality Assurance Reasns fr selecting the mnitring technique are dcumented. Methds fr analysing the mnitring data, including analysis tls and cmputer prgrams are selected and dcumented. Methd fr selecting the mnitring sites and reasns why they are representative f the prject area are dcumented. If apprpriate, a pilt study t identify the number and/r size f samples required has been cnducted. Fr example this may invlve pltting a species accumulatin curve t identify the number r size f samples required t ensure at least 90% f the relevant species present will be detected by the mnitring technique. Yur standardized mnitring prtcl is dcumented and is easy t interpret and readily accessible t mnitring participants. Refer t any existing prtcls and dcument any variatin frm the standard such as hw t deal with the prblems f using the prtcl at the site. Mnitring participants are trained in the standardized methdlgy, cmpletin and management f datasheets and species identificatin. Cmpetency levels that the trainees shuld achieve and hw these are assessed are clearly defined and dcumented. Refresher and ther training sessins are held t ensure mnitring participants are trained in any new methdlgies intrduced t the prject and t maintain standards and cnsistency between participants. Infrmatin regarding the site lcalities is recrded and includes directins and maps t ensure sites are easy fr participants t lcate. An initial species list has been generated in cnsultatin with a recgnized expert. Standard equipment is maintained and used cnsistently. Fr example: hles in nets are repaired befre sampling Standardized data cllectin sheets are used fr recrding data. Datasheets are checked by a mnitring crdinatr after each mnitring sessin is cmpleted. Datasheets are cpied, and cpies are stred in safe, accessible and separate strage systems with ther relevant infrmatin. Questinable r unknwn species identificatins are verified by recgnized experts. Quality Cntrl Identificatin f specimens is regularly checked with a recgnised expert. The database is regularly maintained. Questinable r unreliable data are clearly identified with links t a descriptin f the issues cncerned and invalid data are remved. Cmparisns are nly made between data cllected using cnsistent methdlgies. Results frm tw different methds may nt be cmparable. Seasnal and sampling differences are identified and separated frm ther differences when interpreting the data. Prtcls are strictly fllwed. Fr example, d nt include data cllected frm utside the defined survey area r pint. Lcatin f the survey site is recrded with GPS crdinates. Standard equipment is maintained and used cnsistently. Fr example: hles in nets are repaired befre sampling Observer errr is identified thrugh cmparing the results frm multiple bservers fr the same sample. (This may include an expert bserver and less experienced prject participants.) Entered data are crss-checked with field datasheets after data entry. indicates that this item invlves a requirement t check decisins r infrmatin with anther prject participant r a recgnized expert 37

18 QA/QC Small Mammal & Reptile Checklist Using Pitfall & Ellitt Traps Quality Assurance Reasns fr selecting the mnitring technique are dcumented. Methds fr analysing the mnitring data, including analysis tls and cmputer prgrams are selected and dcumented. Methd fr selecting the mnitring sites and reasns why they are representative f the prject area are dcumented. Yur standardized mnitring prtcl is dcumented and is easy t interpret and readily accessible t mnitring participants. Refer t any existing prtcls and dcument any variatin frm the standard such as hw t deal with the prblems f using the prtcl at the site. Quality Cntrl Identificatin f specimens is regularly checked with a recgnised expert. Prtcls are strictly fllwed. Lcatins f survey sites are permanently marked and GPS lcatins are recrded. Standard equipment and standard measures are used. Fr example: depth f and size f pitfall traps is cnsistent. Mnitring participants are trained in the standardized methdlgy, cmpletin and management f datasheets and species identificatin. Cmpetency levels that the trainees shuld achieve and hw these are assessed are clearly defined and dcumented. Refresher and ther training sessins are held t ensure mnitring participants are trained in any new methdlgies intrduced t the prject and t maintain standards and cnsistency between participants. Infrmatin regarding the site lcalities is recrded and includes directins and maps t ensure sites are easy fr participants t lcate. An initial species list has been generated in cnsultatin with recgnized experts. Standardized data cllectin sheets are used fr recrding data in the field. Datasheets are checked by a mnitring crdinatr after each mnitring sessin is cmpleted. Field datasheets are cpied, and cpies are stred in safe, accessible and separate strage systems with ther relevant infrmatin. Questinable r unknwn species identificatins are verified by recgnized experts r the museum. Observer errr identified thrugh cmparing the results frm multiple bservers fr the same sample. (This may include an expert bserver and less experienced prject participants.) The database is regularly maintained. Questinable r unreliable data are clearly identified with links t a descriptin f the issues cncerned and invalid data are remved. Cmparisns are nly made between data cllected using cnsistent methdlgies. Results frm tw different methds may nt be cmparable. Seasnal and sampling differences (including differences in trapping effrt) are identified and separated frm ther differences when interpreting the data. Entered data are crss-checked with field datasheets after data entry. indicates that this item invlves a requirement t check decisins r infrmatin with anther prject participant r a recgnized expert 38

19 QA/QC Water Checklist Surface Water Quality Mnitring Quality Assurance Reasns fr selecting the mnitring techniques are dcumented. Methds fr analysing the mnitring data, including analysis tls and cmputer prgrams are selected and dcumented. Methd fr selecting the mnitring sites and reasns why they are representative f the prject area are dcumented. Yur standardized mnitring prtcl is dcumented and is easy t interpret and readily accessible t mnitring participants. Refer t any existing prtcls and dcument any variatin frm the standard such as hw t deal with the prblems f using the prtcl at the site. Mnitring participants are trained in the standardized methdlgy and cmpletin and management f datasheets. Cmpetency levels that the trainees shuld achieve and hw these are assessed are clearly defined and dcumented. Refresher and ther training sessins are held t ensure mnitring participants are trained in any new methdlgies intrduced t the prject and t maintain standards and cnsistency between participants. Infrmatin regarding the site lcalities is recrded and includes directins and maps t ensure sites are easy fr participants t lcate. Lgs are maintained fr field instruments. Lgs shuld include recrds f usage, dates fr scheduled calibratin and diagnstic tests and recrds f repairs and replacements. Standardized data cllectin sheets are used fr recrding data in the field. Datasheets are checked by a mnitring crdinatr after each mnitring sessin is cmpleted. Quality Cntrl Standardized equipment is used, maintained and calibrated apprpriately. Observer errr is identified thrugh cmparing the results frm multiple bservers fr the same sample. (This may include an expert bserver and less experienced prject participants.) At least ne field and ne transprt blank are included in every sampling run. At least ne cntainer blank is used fr every batch f cntainers. Mystery samples are tested every 6 mnths. Field replicates are tested every 10 samples. Spikes are used t identify errr in sampling and analysing samples. Reagents are stred and transprted apprpriately and replaced at apprpriate intervals. All prtcls are strictly fllwed. Lcatins f survey sites are permanently marked and GPS lcatins are recrded. Entered data are crss-checked with field data sheets after data entry. Chain f custdy is adequately dcumented t identify samples and trace sample cllectin, transprt, analysis and strage. Field datasheets are cpied, and cpies are stred in safe, accessible and separate strage systems with ther relevant infrmatin. The database is regularly maintained. Questinable r unreliable data are clearly identified with links t a descriptin f the issues cncerned and invalid data are remved. Cmparisns are nly made between data cllected using cnsistent methdlgies. Results frm tw different methds may nt be cmparable. Seasnal and sampling differences are identified and separated frm ther differences when interpreting the data. indicates that this item invlves a requirement t check decisins r infrmatin with anther prject participant r a recgnized expert 39

20 Quality Assurance QA/QC Trtise Checklist Trtise Mnitring Using Nest Cunts Reasns fr selecting the mnitring technique are dcumented. Methds fr analysing the mnitring data, including analysis tls and cmputer prgrams are selected and dcumented. Methd fr selecting the mnitring sites and reasns why they are representative f the prject area are dcumented. Yur standardized mnitring prtcl is dcumented and is easy t interpret and readily accessible t mnitring participants. Refer t any existing prtcls and dcument any variatin frm the standard such as hw t deal with the prblems f using the prtcl at the site. Mnitring participants are trained in the standardized methdlgy, cmpletin and management f datasheets and identificatin f nests and ther signs. Cmpetency levels that the trainees shuld achieve and hw these are assessed are clearly defined and dcumented. Refresher and ther training sessins are held t ensure mnitring participants are trained in any new methdlgies intrduced t the prject and t maintain standards and cnsistency between participants. Infrmatin regarding the site lcalities is recrded and includes directins and maps t ensure sites are easy fr participants t lcate. Standardized data cllectin sheets are used fr recrding data in the field. Datasheets are checked by a mnitring crdinatr after each mnitring sessin is cmpleted. Field datasheets are cpied, and cpies are stred in safe, accessible and separate strage systems with ther relevant infrmatin. Questinable identificatin f nests r ther signs is verified by recgnized experts. Quality Cntrl The database is regularly maintained. Questinable r unreliable data are clearly identified with links t a descriptin f the issues cncerned and invalid data are remved. Cmparisns are nly made between data cllected using cnsistent methdlgies. Results frm tw different methds may nt be cmparable. Seasnal and sampling differences are identified and separated frm ther differences when interpreting the data. Identificatin f nests and ther signs is regularly verified by a recgnized expert. indicates that this item invlves a requirement t check decisins r infrmatin with anther prject participant r a recgnized expert Prtcls are strictly fllwed. Fr example, d nt include data cllected frm utside the defined survey area. Lcatins f survey sites are permanently marked and GPS lcatins are recrded Observer errr is identified thrugh cmparing the results frm multiple bservers fr the same sample, surveyed at the same time. (This may include an expert bserver and less experienced prject participants.) Entered data are crss-checked with field datasheets after data entry. 40

21 QA/QC Vegetatin Checklist Vegetatin Mnitring Using Line Transects Quality Assurance Reasns fr selecting the mnitring technique are dcumented. Methds fr analysing the mnitring data, including analysis tls and cmputer prgrams are selected and dcumented. Methd fr selecting the mnitring sites and reasns why they are representative f the prject area are dcumented. If apprpriate, a pilt study t identify the number and/r size f samples required has been cnducted. Fr example this may invlve pltting a species accumulatin curve t identify the number r size f samples required t ensure at least 90% f the relevant species present will be detected by the mnitring technique. Yur standardized mnitring prtcl is dcumented and is easy t interpret and readily accessible t mnitring participants. Refer t any existing prtcls and dcument any variatin frm the standard such as hw t deal with the prblems f using the prtcl at the site. Mnitring participants are trained in the standardized methdlgy, cmpletin and management f datasheets and species identificatin. Cmpetency levels that the trainees shuld achieve and hw these are assessed are clearly defined and dcumented. Refresher and ther training sessins are held t ensure mnitring participants are trained in any new methdlgies intrduced t the prject and t maintain standards and cnsistency between participants. Infrmatin regarding the site lcalities is recrded and includes directins and maps t ensure sites are easy fr participants t lcate. An initial species list has been generated in cnsultatin with a btanist/recgnized expert. Standardized data cllectin sheets are used fr recrding data in the field. Quality Cntrl Datasheets are checked by a mnitring crdinatr after each mnitring sessin is cmpleted. Field datasheets are cpied, and cpies are stred in safe, accessible and separate strage systems with ther relevant infrmatin. Questinable r unknwn species identificatins are verified by recgnized experts r the herbarium. The database is regularly maintained. Questinable r unreliable data are clearly identified with links t a descriptin f the issues cncerned and invalid data are remved. Cmparisns are nly made between data cllected using cnsistent methdlgies. Results frm tw different methds may nt be cmparable. Seasnal and sampling differences are identified and separated frm ther differences when interpreting the data. Identificatin f plant specimens regularly checked with a recgnised expert r the herbarium. Prtcls are strictly fllwed. Fr example, d nt include data cllected frm utside the defined survey area r pint. Lcatins f transects permanently marked and GPS lcatin and bearing f the transect recrded Observer errr identified thrugh cmparing the results frm multiple bservers fr the same sample/transect, surveyed at the same time. (This may include an expert bserver and less experienced prject participants.) Entered data are crss-checked with field datasheets after data entry. indicates that this item invlves a requirement t check decisins r infrmatin with anther prject participant r a recgnized expert 41

UNIVERSITY OF CALIFORNIA MERCED PERFORMANCE MANAGEMENT GUIDELINES

UNIVERSITY OF CALIFORNIA MERCED PERFORMANCE MANAGEMENT GUIDELINES UNIVERSITY OF CALIFORNIA MERCED PERFORMANCE MANAGEMENT GUIDELINES REFERENCES AND RELATED POLICIES A. UC PPSM 2 -Definitin f Terms B. UC PPSM 12 -Nndiscriminatin in Emplyment C. UC PPSM 14 -Affirmative

More information

Change Management Process

Change Management Process Change Management Prcess B1.10 Change Management Prcess 1. Intrductin This plicy utlines [Yur Cmpany] s apprach t managing change within the rganisatin. All changes in strategy, activities and prcesses

More information

Guidelines on Data Management in Horizon 2020

Guidelines on Data Management in Horizon 2020 Guidelines n Data Management in Hrizn 2020 Versin 1.0 11 December 2013 Guidelines n Data Management in Hrizn 2020 Versin 16 December 2013 Intrductin In Hrizn 2020 a limited pilt actin n pen access t research

More information

The actions discussed below in this Appendix assume that the firm has already taken three foundation steps:

The actions discussed below in this Appendix assume that the firm has already taken three foundation steps: MAKING YOUR MARK 6.1 Gd Practice This sectin presents an example f gd practice fr firms executing plans t enter the resurces sectr supply chain fr the first time, r fr thse firms already in the supply

More information

Recognition of Prior Learning (RPL) TAE40110 Certificate IV in Training and Assessment

Recognition of Prior Learning (RPL) TAE40110 Certificate IV in Training and Assessment Recgnitin f Prir Learning (RPL) TAE40110 Certificate IV in Training and Assessment What is RPL? RPL recgnises that yu may already have the skills and knwledge needed t meet natinal cmpetency standards.

More information

Succession Planning & Leadership Development: Your Utility s Bridge to the Future

Succession Planning & Leadership Development: Your Utility s Bridge to the Future Successin Planning & Leadership Develpment: Yur Utility s Bridge t the Future Richard L. Gerstberger, P.E. TAP Resurce Develpment Grup, Inc. 4625 West 32 nd Ave Denver, CO 80212 ABSTRACT A few years ag,

More information

Aim The aim of a communication plan states the overall goal of the communication effort.

Aim The aim of a communication plan states the overall goal of the communication effort. Develping a Cmmunicatin Plan- Aim Aim The aim f a cmmunicatin plan states the verall gal f the cmmunicatin effrt. Determining the Aim Ask yurself r yur team what the verall gal f the cmmunicatin plan is.

More information

Army DCIPS Employee Self-Report of Accomplishments Overview Revised July 2012

Army DCIPS Employee Self-Report of Accomplishments Overview Revised July 2012 Army DCIPS Emplyee Self-Reprt f Accmplishments Overview Revised July 2012 Table f Cntents Self-Reprt f Accmplishments Overview... 3 Understanding the Emplyee Self-Reprt f Accmplishments... 3 Thinking Abut

More information

Corporate Standards for data quality and the collation of data for external presentation

Corporate Standards for data quality and the collation of data for external presentation The University f Kent Crprate Standards fr data quality and the cllatin f data fr external presentatin This paper intrduces a set f standards with the aim f safeguarding the University s psitin in published

More information

Data Protection Act Data security breach management

Data Protection Act Data security breach management Data Prtectin Act Data security breach management The seventh data prtectin principle requires that rganisatins prcessing persnal data take apprpriate measures against unauthrised r unlawful prcessing

More information

Grant Application Writing Tips and Tricks

Grant Application Writing Tips and Tricks Grant Applicatin Writing Tips and Tricks Grants are prvided by gvernment (lcal, state and natinal), charitable trusts, and by cmmunity rganisatins (eg Ltteries, Rtary, etc). Each grant has a specific purpse,

More information

Cancer Treatments. Cancer Education Project. Overview:

Cancer Treatments. Cancer Education Project. Overview: Cancer Educatin Prject Cancer Treatments Overview: This series f activities is designed t increase students understanding f the variety f cancer treatments. Students als explre hw the txicity f a chemtherapy

More information

CDC UNIFIED PROCESS PRACTICES GUIDE

CDC UNIFIED PROCESS PRACTICES GUIDE Dcument Purpse The purpse f this dcument is t prvide guidance n the practice f Risk Management and t describe the practice verview, requirements, best practices, activities, and key terms related t these

More information

Business Continuity Management Systems Foundation Training Course

Business Continuity Management Systems Foundation Training Course Certificatin criteria fr Business Cntinuity Management Systems Fundatin Training Curse CONTENTS 1. INTRODUCTION 2. LEARNING OBJECTIVES 3. ENABLING OBJECTIVES KNOWLEDGE & SKILLS 4. TRAINING METHODS 5. COURSE

More information

Watlington and Chalgrove GP Practice - Patient Satisfaction Survey 2011

Watlington and Chalgrove GP Practice - Patient Satisfaction Survey 2011 Watlingtn and Chalgrve GP - Patient Satisfactin Survey 2011 Backgrund During ne week in Nvember last year patients attending either the Chalgrve r the Watlingtn surgeries were asked t cmplete a survey

More information

9 ITS Standards Specification Catalog and Testing Framework

9 ITS Standards Specification Catalog and Testing Framework New Yrk State ITS Standards Specificatin Develpment Guide 9 ITS Standards Specificatin Catalg and Testing Framewrk This chapter cvers cncepts related t develpment f an ITS Standards Specificatin Catalg

More information

Chris Chiron, Interim Senior Director, Employee & Management Relations Jessica Moore, Senior Director, Classification & Compensation

Chris Chiron, Interim Senior Director, Employee & Management Relations Jessica Moore, Senior Director, Classification & Compensation TO: FROM: HR Officers & Human Resurces Representatives Chris Chirn, Interim Senir Directr, Emplyee & Management Relatins Jessica Mre, Senir Directr, Classificatin & Cmpensatin DATE: May 26, 2015 RE: Annual

More information

Environmental Science

Environmental Science Envirnmental Science Rbert Fuhrman rfuhrman@cvenantschl.rg 434.220.7335 Curse Descriptin: This curse is an interdisciplinary apprach t the study f Earth s ecsystems and the interactins f man with the natural

More information

Maryland General Service (MGS) Area 29 Treatment Facilities Committee (TFC) TFC Instructions

Maryland General Service (MGS) Area 29 Treatment Facilities Committee (TFC) TFC Instructions Maryland General Service (MGS) Area 29 Treatment Facilities Cmmittee (TFC) TFC Instructins Lve And Service Facility Presentatin t Patients We are frm Alchlics Annymus (AA), fr AA, and ur service is fr

More information

Calibration of Oxygen Bomb Calorimeters

Calibration of Oxygen Bomb Calorimeters Calibratin f Oxygen Bmb Calrimeters Bulletin N.101 Prcedures fr standardizatin f Parr xygen bmb calrimeters. Energy Equivalent The calibratin f an xygen bmb calrimeter has traditinally been called the

More information

Phi Kappa Sigma International Fraternity Insurance Billing Methodology

Phi Kappa Sigma International Fraternity Insurance Billing Methodology Phi Kappa Sigma Internatinal Fraternity Insurance Billing Methdlgy The Phi Kappa Sigma Internatinal Fraternity Executive Bard implres each chapter t thrughly review the attached methdlgy and plan nw t

More information

7/25/14 FAIRFAX COUNTY PUBLIC SCHOOLS SUPPORT EMPLOYEE PERFORMANCE ASSESSMENT HANDBOOK

7/25/14 FAIRFAX COUNTY PUBLIC SCHOOLS SUPPORT EMPLOYEE PERFORMANCE ASSESSMENT HANDBOOK 7/25/14 FAIRFAX COUNTY PUBLIC SCHOOLS SUPPORT EMPLOYEE PERFORMANCE ASSESSMENT HANDBOOK A Resurce Fr Supprt Emplyees Cpyright 2014, Fairfax Cunty Public Schls http://www.fcps.edu/hr/epd/evaluatins/supprt.shtml

More information

Internal Audit Charter and operating standards

Internal Audit Charter and operating standards Internal Audit Charter and perating standards 2 1 verview This dcument sets ut the basis fr internal audit: (i) the Internal Audit charter, which establishes the framewrk fr Internal Audit; and (ii) hw

More information

Level 2 Training Module Course Guide 2015-2016

Level 2 Training Module Course Guide 2015-2016 CANADIAN SKI INSTRUCTORS ALLIANCE Level 2 Training Mdule Curse Guide 2015-2016 Missin Statement: The Canadian Ski Instructrs Alliance prvides excellence in educatin fr the prfessin f ski teaching, cntributing

More information

Issuing of qualifications and statement of attainment Policy and Procedures Version: 5.0 Last Modified: 12 February 2015

Issuing of qualifications and statement of attainment Policy and Procedures Version: 5.0 Last Modified: 12 February 2015 Issuing f qualificatins and statement f attainment Plicy and Prcedures Versin: 5.0 Last Mdified: 12 February 2015 Purpse Duke Cllege issues AQF certificatin dcumentatin nly t a learner whm it has assessed

More information

Accident Investigation

Accident Investigation Accident Investigatin APPLICABLE STANDARD: 1960.29 EMPLOYEES AFFECTED: All emplyees WHAT IS IT? Accident investigatin is the prcess f determining the rt causes f accidents, n-the-jb injuries, prperty damage,

More information

Connecticut State Department of Education 2014-15 School Health Services Information Survey

Connecticut State Department of Education 2014-15 School Health Services Information Survey Cnnecticut State Department f Educatin 2014-15 Schl Health Services Infrmatin Survey General Directins fr Cmpletin by Schl Nurse Crdinatr/Supervisr This Schl Health Services Infrmatin Survey was designed

More information

Quantifying CDM Audit Results

Quantifying CDM Audit Results By: Rsemary Hlliday, MHA Principal, Hlliday & Assciates March 13, 2012 Quantifying CDM Audit Results D yu have a strategy fr the day yu re asked t estimate the impact f a Charge Master audit? As a savvy

More information

ITIL Release Control & Validation (RCV) Certification Program - 5 Days

ITIL Release Control & Validation (RCV) Certification Program - 5 Days ITIL Release Cntrl & Validatin (RCV) Certificatin Prgram - 5 Days Prgram Overview ITIL is a set f best practices guidance that has becme a wrldwide-adpted framewrk fr Infrmatin Technlgy Services Management

More information

Quality Assurance/Control Procedures

Quality Assurance/Control Procedures 2015 Prgrammatic Categrical Exclusin {PCE} Agreement Oregn Department f Transprtatin Federal Highway Administratin, Oregn Divisin Quality Assurance/Cntrl Prcedures Intrductin The Prgrammatic Agreement

More information

Project Management Fact Sheet:

Project Management Fact Sheet: Prject Fact Sheet: Managing Small Prjects Versin: 1.2, Nvember 2008 DISCLAIMER This material has been prepared fr use by Tasmanian Gvernment agencies and Instrumentalities. It fllws that this material

More information

COE: Hybrid Course Request for Proposals. The goals of the College of Education Hybrid Course Funding Program are:

COE: Hybrid Course Request for Proposals. The goals of the College of Education Hybrid Course Funding Program are: COE: Hybrid Curse Request fr Prpsals The gals f the Cllege f Educatin Hybrid Curse Funding Prgram are: T supprt the develpment f effective, high-quality instructin that meets the needs and expectatins

More information

Sampling and Data Collection

Sampling and Data Collection 142 Sampling and Data Cllectin This additinal resurce is intended t supplement any dcumentatin abut perfrmance measurement in this Wrkbk, including Prject Step 1: Review, Cllect and Analyze Prject Data

More information

Change Management Process For [Project Name]

Change Management Process For [Project Name] Management Prcess Fr [Prject Name] i 1 Intrductin The is fllwed during the Executin phase f the Prject Management Life Cycle, nce the prject has been frmally defined and planned. 1.1 What is a Management

More information

How To Write An Ehsms Training, Awareness And Competency Procedure

How To Write An Ehsms Training, Awareness And Competency Procedure Envirnmental, Health & Safety Management System (EHSMS) Dcument Number: 00122 Issue Date: 05/07/2014 Training, Awareness and Cmpetency Prcedure Revisin Number: 7 Prepared By: Stalcup, Bryce Apprved By:

More information

Systems Load Testing Appendix

Systems Load Testing Appendix Systems Lad Testing Appendix 1 Overview As usage f the Blackbard Academic Suite grws and its availability requirements increase, many custmers lk t understand the capability f its infrastructure. As part

More information

Issuing of qualifications and statement of attainment Policy and Procedures Version: 3.0 Last Modified: 1 March 2015

Issuing of qualifications and statement of attainment Policy and Procedures Version: 3.0 Last Modified: 1 March 2015 Issuing f qualificatins and statement f attainment Plicy and Prcedures Versin: 3.0 Last Mdified: 1 March 2015 Purpse ANC issues AQF certificatin dcumentatin nly t a learner whm it has assessed as meeting

More information

Hearing Loss Regulations Vendor information pack

Hearing Loss Regulations Vendor information pack Hearing Lss Regulatins Vendr infrmatin pack Nvember 2010 Implementing the Accident Cmpensatin (Apprtining Entitlements fr Hearing Lss) Regulatins 2010 The Minister fr ACC, the Hn. Dr Nick Smith, has annunced

More information

BLUE RIDGE COMMUNITY AND TECHNICAL COLLEGE BOARD OF GOVERNORS

BLUE RIDGE COMMUNITY AND TECHNICAL COLLEGE BOARD OF GOVERNORS BLUE RIDGE COMMUNITY AND TECHNICAL COLLEGE BOARD OF GOVERNORS SERIES: 1 General Rules RULE: 17.1 Recrd Retentin Scpe: The purpse f this rule is t establish the systematic review, retentin and destructin

More information

WEB APPLICATION SECURITY TESTING

WEB APPLICATION SECURITY TESTING WEB APPLICATION SECURITY TESTING Cpyright 2012 ps_testware 1/7 Intrductin Nwadays every rganizatin faces the threat f attacks n web applicatins. Research shws that mre than half f all data breaches are

More information

PART 6. Chapter 12. How to collect and use feedback from readers. Should you do audio or video recording of your sessions?

PART 6. Chapter 12. How to collect and use feedback from readers. Should you do audio or video recording of your sessions? TOOLKIT fr Making Written Material Clear and Effective SECTION 3: Methds fr testing written material with readers PART 6 Hw t cllect and use feedback frm readers Chapter 12 Shuld yu d audi r vide recrding

More information

Doctoral Framework Guidelines

Doctoral Framework Guidelines Dctral Framewrk Guidelines UTS Framewrk fr Dctral Educatin UTS Business Schl Higher Degree Research 1. Intrductin The UTS Framewrk fr Dctral Educatin is a UTS-wide initiative directed twards imprving the

More information

CMS Eligibility Requirements Checklist for MSSP ACO Participation

CMS Eligibility Requirements Checklist for MSSP ACO Participation ATTACHMENT 1 CMS Eligibility Requirements Checklist fr MSSP ACO Participatin 1. General Eligibility Requirements ACO participants wrk tgether t manage and crdinate care fr Medicare fee-fr-service beneficiaries.

More information

Customer Care Policy

Customer Care Policy Custmer Care Plicy Page 1 f 12 CUSTOMER CARE POLICY Keighley & District Vlunteer Centre and Bradfrd Vlunteer Centre are independent charities that wrk in partnership t prmte vlunteering and t supprt lcal

More information

A96 CALA Policy on the use of Computers in Accredited Laboratories Revision 1.5 August 4, 2015

A96 CALA Policy on the use of Computers in Accredited Laboratories Revision 1.5 August 4, 2015 A96 CALA Plicy n the use f Cmputers in Accredited Labratries Revisin 1.5 August 4, 2015 A96 CALA Plicy n the use f Cmputers in Accredited Labratries TABLE OF CONTENTS TABLE OF CONTENTS... 1 CALA POLICY

More information

990 e-postcard FAQ. Is there a charge to file form 990-N (e-postcard)? No, the e-postcard system is completely free.

990 e-postcard FAQ. Is there a charge to file form 990-N (e-postcard)? No, the e-postcard system is completely free. 990 e-pstcard FAQ Fr frequently asked questins abut filing the e-pstcard that are nt listed belw, brwse the FAQ at http://epstcard.frm990.rg/frmtsfaq.asp# (cpy and paste this link t yur brwser). General

More information

Personal Data Security Breach Management Policy

Personal Data Security Breach Management Policy Persnal Data Security Breach Management Plicy 1.0 Purpse The Data Prtectin Acts 1988 and 2003 impse bligatins n data cntrllers in Western Care Assciatin t prcess persnal data entrusted t them in a manner

More information

HIPAA HITECH ACT Compliance, Review and Training Services

HIPAA HITECH ACT Compliance, Review and Training Services Cmpliance, Review and Training Services Risk Assessment and Risk Mitigatin: The first and mst imprtant step is t undertake a hlistic risk assessment that examines the risks and cntrls related t fur critical

More information

Enrollee Health Assessment Program Implementation Guide and Best Practices

Enrollee Health Assessment Program Implementation Guide and Best Practices Enrllee Health Assessment Prgram Implementatin Guide and Best Practices March 2015 033129 (03-2015) This guide will help yu answer these questins: What is the Enrllee Health Assessment (EHA) prgram and

More information

How to put together a Workforce Development Fund (WDF) claim 2015/16

How to put together a Workforce Development Fund (WDF) claim 2015/16 Index Page 2 Hw t put tgether a Wrkfrce Develpment Fund (WDF) claim 2015/16 Intrductin What eligibility criteria d my establishment/s need t meet? Natinal Minimum Data Set fr Scial Care (NMDS-SC) and WDF

More information

Business Intelligence represents a fundamental shift in the purpose, objective and use of information

Business Intelligence represents a fundamental shift in the purpose, objective and use of information Overview f BI and rle f DW in BI Business Intelligence & Why is it ppular? Business Intelligence Steps Business Intelligence Cycle Example Scenaris State f Business Intelligence Business Intelligence Tls

More information

FEEDBACK FROM THE VICTORIA QUALITY COUNCIL INTERHOSPITAL PATIENT TRANSFER WORKSHOP

FEEDBACK FROM THE VICTORIA QUALITY COUNCIL INTERHOSPITAL PATIENT TRANSFER WORKSHOP FEEDBACK FROM THE VICTORIA QUALITY COUNCIL INTERHOSPITAL PATIENT TRANSFER WORKSHOP Results arising frm the survey f Participants at the Victrian Quality Cuncil (VQC) Interhspital Patient Transfer Wrkshp

More information

Standards and Procedures for Approved Master's Seminar Paper or Educational Project University of Wisconsin-Platteville Requirements

Standards and Procedures for Approved Master's Seminar Paper or Educational Project University of Wisconsin-Platteville Requirements Standards and Prcedures fr Apprved Master's Seminar Paper r Educatinal Prject University f Wiscnsin-Platteville Requirements Guidelines Apprved by the Graduate Cuncil University f Wiscnsin-Platteville

More information

Dec. 2012. Transportation Management System. An Alternative Traffic Solution for the Logistics Professionals

Dec. 2012. Transportation Management System. An Alternative Traffic Solution for the Logistics Professionals Dec. 2012 Transprtatin Management System An Alternative Traffic Slutin fr the Lgistics Prfessinals What is a TMS-Lite system? What are the features and capabilities f a TMS-Lite system? Why chse a TMS-Lite

More information

BIBH Duty Statements and Governance chart reviewed and approved April 2014. BIBH Executive Governance & Management Arrangements

BIBH Duty Statements and Governance chart reviewed and approved April 2014. BIBH Executive Governance & Management Arrangements BIBH Duty Statements and Gvernance chart reviewed and apprved April 2014 BIBH Executive Gvernance & Management Arrangements BIBH COMMITTEE CEO - Paul O Cnnell Executive Secretary - Brian Firth Executive

More information

Appendix A Page 1 of 5 DATABASE TECHNICAL REQUIREMENTS AND PRICING INFORMATION. Welcome Baby and Select Home Visitation Programs Database

Appendix A Page 1 of 5 DATABASE TECHNICAL REQUIREMENTS AND PRICING INFORMATION. Welcome Baby and Select Home Visitation Programs Database Appendix A Page 1 f 5 The items in the list f database technical requirements belw was develped thrugh several meetings between First 5 LA Research and Evaluatin, Infrmatin Technlgy, and Prgram Develpment

More information

Trends and Considerations in Currency Recycle Devices. What is a Currency Recycle Device? November 2003

Trends and Considerations in Currency Recycle Devices. What is a Currency Recycle Device? November 2003 Trends and Cnsideratins in Currency Recycle Devices Nvember 2003 This white paper prvides basic backgrund n currency recycle devices as cmpared t the cmbined features f a currency acceptr device and a

More information

Undergraduate Degree Program Assessment Progress Report Cover Sheet

Undergraduate Degree Program Assessment Progress Report Cover Sheet Undergraduate Degree Prgram Assessment Prgress Reprt Cver Degree: BA Prfessinal and Technical Writing Fr Calendar Year: 2014 (Date submitted t cllege cmmittee:) 2-20-2015 (Date psted n cllege assessment

More information

Key Steps for Organizations in Responding to Privacy Breaches

Key Steps for Organizations in Responding to Privacy Breaches Key Steps fr Organizatins in Respnding t Privacy Breaches Purpse The purpse f this dcument is t prvide guidance t private sectr rganizatins, bth small and large, when a privacy breach ccurs. Organizatins

More information

Verification statement

Verification statement Verificatin statement Verificatin f a GHG calculatin tl fr the graphic industry against is 14064-1 Client : ClimateCalc Cnsrtium EEIG Rue Barastraat 175 B-1070 Brussels Prject number : 11.0260 Envirnmental

More information

Requirements For Change Control in a Hospital Blood Bank

Requirements For Change Control in a Hospital Blood Bank NHS SCOTLAND DOCUMENT Mdel SOP t Meet Requirements f OIG Quality Management System Dcument Reference N: NHSSIG D78_05_01 Requirements Fr Change Cntrl in a Hspital Bld Bank Dcument Prepared Nvember 2005

More information

Compliance Checklist for Storm Water Requirements at Construction Sites

Compliance Checklist for Storm Water Requirements at Construction Sites Cmpliance Checklist fr Strm Water Requirements at Cnstructin Sites This cmpliance checklist summarizes Strm Water Management requirements fr Cnstructin prjects which invlve demlitin, clearing, grading

More information

NHVAS Mass Management Spot Check Checklist

NHVAS Mass Management Spot Check Checklist Legal Entity Name f NHVAS Operatr: DTMR Representative: Lcatin: NHVAS Mass Management Spt Check Checklist Spt Check Date: Spt Check Number: DMS Number: 540/ The fllwing surces f evidence have been identified

More information

Licensed Practical Nurse (LPN) Role and Scope Course

Licensed Practical Nurse (LPN) Role and Scope Course Licensed Practical Nurse (LPN) Rle and Scpe Curse LPN Rle and Scpe 7/11/2014 1 Intrductin This mdule was develped t implement the educatinal prvisins in R4-19-301, which requires candidates wh are graduates

More information

Creating Your First Year/Semester Student s Group Advising session

Creating Your First Year/Semester Student s Group Advising session 1 Creating Yur First Year/Semester Student s Grup Advising sessin This dcument is meant as a spring bard t get yu thinking abut yur wn grup advising sessins based n yur campus demgraphics. This is nt an

More information

COMPREHENSIVE SAFETY ASSESSMENT INSTRUCTIONS for STUDY ABROAD PROGRAMS

COMPREHENSIVE SAFETY ASSESSMENT INSTRUCTIONS for STUDY ABROAD PROGRAMS COMPREHENSIVE SAFETY ASSESSMENT INSTRUCTIONS fr STUDY ABROAD PROGRAMS Belw is a list f items t address and questins that need t be addressed in the cmprehensive safety assessment. In additin t the safety

More information

CS 360 Software Development Spring 2008 Tuesdays and Thursdays 3:30 p.m. 4:45 p.m.

CS 360 Software Development Spring 2008 Tuesdays and Thursdays 3:30 p.m. 4:45 p.m. CS 360 Sftware Develpment Spring 2008 Tuesdays and Thursdays 3:30 p.m. 4:45 p.m. Instructr: Ingrid Russell Office: Dana 343 email: irussell@hartfrd.edu http://uhaweb.hartfrd.edu/irussell Curse Descriptin:

More information

March 2016 Group A Payment Issues: Missing Information-Loss Calculation letters ( MILC ) - deficiency resolutions: Outstanding appeals:

March 2016 Group A Payment Issues: Missing Information-Loss Calculation letters ( MILC ) - deficiency resolutions: Outstanding appeals: The fllwing tpics were discussed in the March 24, 2016 meeting with law firms representing VCF claimants. Grup A Payment Issues: We cntinue t fcus n paying Grup A claims in full and are meeting the schedule

More information

PERFORMANCE APPRAISAL - A STEP-BY-STEP GUIDE FOR EXECUTIVE DIRECTORS AND SUPERVISORS OF NATIONAL HOTEL ASSOCIATIONS

PERFORMANCE APPRAISAL - A STEP-BY-STEP GUIDE FOR EXECUTIVE DIRECTORS AND SUPERVISORS OF NATIONAL HOTEL ASSOCIATIONS PA Cnsulting Grup Caribbean Reginal Sustainable Turism Develpment Prgramme CARIBBEAN HOTEL ASSOCIATION PERFORMANCE APPRAISAL - A STEP-BY-STEP GUIDE FOR EXECUTIVE DIRECTORS AND SUPERVISORS OF NATIONAL HOTEL

More information

First Global Data Corp.

First Global Data Corp. First Glbal Data Crp. Privacy Plicy As f February 23, 2015 Ding business with First Glbal Data Crp. ("First Glbal", First Glbal Mney, "we" r "us", which includes First Glbal Data Crp. s subsidiary, First

More information

Research Findings from the West Virginia Virtual School Spanish Program

Research Findings from the West Virginia Virtual School Spanish Program Research Findings frm the West Virginia Virtual Schl Spanish Prgram Funded by the U.S. Department f Educatin Cnducted by R0cKMAN ETAL San Francisc, CA, Chicag, IL, and Blmingtn, IN Octber 4, 2006 R0cKMAN

More information

17 Construction environmental management plan (CEMP)

17 Construction environmental management plan (CEMP) 17 Cnstructin envirnmental management plan (CEMP) Bur Happld Cntents 17 Cnstructin Envirnmental Management Plan (CEMP) 17-1 17.1 Intrductin 17-1 17.2 Intrductin t EMS 17-1 17.2.1 Plicy 17-2 17.2.2 Planning

More information

Emergency Preparedness Plans. Page 1 of 19

Emergency Preparedness Plans. Page 1 of 19 Emergency Preparedness Plans Page 1 f 19 Page 2 f 19 Requirements SUA Respnsibilities t AA Designate a Disaster Aging Officer DADS Disaster Crdinatr - Glen Basn A&I AAA Sectin s Disaster Team Aimee Mick*,

More information

How to Reduce Project Lead Times Through Improved Scheduling

How to Reduce Project Lead Times Through Improved Scheduling Hw t Reduce Prject Lead Times Thrugh Imprved Scheduling PROBABILISTIC SCHEDULING & BUFFER MANAGEMENT Cnventinal Prject Scheduling ften results in plans that cannt be executed and t many surprises. In many

More information

Chicago Department of Finance. Tax Audit Process

Chicago Department of Finance. Tax Audit Process Chicag Department f Finance Tax Audit Prcess Audit Overview There are varius ways a business gets selected fr audit. The mst cmmn are referrals frm anther divisin f the Department f Finance, referral frm

More information

First Trimester: Second Trimester: Third Trimester: First Semester: Second Semester: All Year: x

First Trimester: Second Trimester: Third Trimester: First Semester: Second Semester: All Year: x Prject Planner District: Frest Hills Public Schls Building: Frest Hills Eastern Middle Schl Teacher(s): Leah Sevigny, Kathy Mitchell, Nicki Ellitt Main Cntact: Leah Sevigny Grade Level: 7th and 8th Email:

More information

THE FACULTY OF LAW AND SOCIAL SCIENCES. Department of Economics and Department of Development Studies

THE FACULTY OF LAW AND SOCIAL SCIENCES. Department of Economics and Department of Development Studies Appendix G REC 25 May 2011 THE FACULTY OF LAW AND SOCIAL SCIENCES Department f Ecnmics and Department f Develpment Studies PROGRAMME SPECIFICATIONS FOR THE DEGREES OF MPHIL AND PHD IN INTERNATIONAL DEVELOPMENT

More information

Malpractice and Maladministration Policy

Malpractice and Maladministration Policy TR340 Malpractice and Maladministratin Plicy This plicy aims t: Define malpractice and maladministratin in the cntext f CIM/CAM studying members, Accredited study centres (ASCs), examinatin centres, invigilatrs

More information

CERTIFICATION CRITERIA

CERTIFICATION CRITERIA 2014 Editin Test Prcedure fr 170.314(a)(1) Cmputerized prvider rder entry Apprved Test Prcedure Versin 1.3, December 19, 2014 Test Prcedure fr 170.314(a)(1) Cmputerized prvider rder entry This dcument

More information

ISO Management Systems. Guidance on understanding the benefits of an ISO Management System

ISO Management Systems. Guidance on understanding the benefits of an ISO Management System ISO Management Systems Guidance n understanding the benefits f an ISO Management System Welcme & Intrductins 4031 University Drive, 206, Fairfax, VA 22030 3 Grant Square, 243, Hinsdale, IL 60521 www.radiancmpliance.cm

More information

Project Open Hand Atlanta. Health Insurance Portability and Accountability Act (HIPAA) NOTICE OF PRIVACY PRACTICES

Project Open Hand Atlanta. Health Insurance Portability and Accountability Act (HIPAA) NOTICE OF PRIVACY PRACTICES Prject Open Hand Atlanta Effective Date: April 14, 2003 Health Insurance Prtability and Accuntability Act (HIPAA) The Health Insurance Prtability and Accuntability Act f 1996 (HIPAA) directs health care

More information

Software Quality Assurance Plan

Software Quality Assurance Plan Sftware Quality Assurance Plan fr AnthrpdEST pipeline System Versin 1.0 Submitted in partial fulfillment f the requirements f the degree f Master f Sftware Engineering Prepared by Luis Fernand Carranc

More information

April 29, 2013 INTRODUCTION ORGANIZATIONAL OVERVIEW PROJECT OVERVIEW

April 29, 2013 INTRODUCTION ORGANIZATIONAL OVERVIEW PROJECT OVERVIEW April 29, 2013 INTRODUCTION The Mid-Atlantic Reginal Air Management Assciatin, Inc (MARAMA) is seeking t engage a cntractr t assist in updating f MARAMA s current website sftware and mve the website t

More information

Create a Non-Catalog Requisition

Create a Non-Catalog Requisition Create a Nn-Catalg Requisitin Jb Aid This jb aid describes hw t create a standard nn-catalg (i.e., nn-ibuynu) purchase request. REFER TO ADDITIONAL TRAINING GUIDES If yu need t create a special requisitin

More information

The Ohio Board of Regents Credit When It s Due process identifies students who

The Ohio Board of Regents Credit When It s Due process identifies students who Credit When It s Due/ Reverse Transfer FAQ fr students Ohi is participating in a natinal grant initiative, Credit When It s Due, designed t implement reverse-transfer, which is a prcess t award assciate

More information

Peratr Accreditatin and Services in Queensland

Peratr Accreditatin and Services in Queensland Infrmatin Bulletin PT 204/09.15 Operatr Accreditatin fr Limusine Services What is peratr accreditatin? The Transprt Operatins (Passenger Transprt) Act 1994 requires peratrs f public passenger services

More information

Information for IRS Approved Continuing Education Providers. Provided via conference call January 20, 21, 22, 2015

Information for IRS Approved Continuing Education Providers. Provided via conference call January 20, 21, 22, 2015 Infrmatin fr IRS Apprved Cntinuing Educatin Prviders Prvided via cnference call January 20, 21, 22, 2015 Return Preparer Legislatin The Senate Finance Cmmittee intrduced a bill that wuld prvide the Treasury

More information

Major Review of Progress for Masters by Research Programs

Major Review of Progress for Masters by Research Programs Return the cmpleted frm t the Adelaide Graduate Centre Level 6, 115 Grenfell Street SA 5005 Majr Review f Prgress fr Masters by Research Prgrams Divisin f the Deputy Vice-Chancellr and VicePresident (Research)

More information

ITIL Service Offerings & Agreement (SOA) Certification Program - 5 Days

ITIL Service Offerings & Agreement (SOA) Certification Program - 5 Days ITIL Service Offerings & Agreement (SOA) Certificatin Prgram - 5 Days Prgram Overview ITIL is a set f best practices guidance that has becme a wrldwide-adpted framewrk fr Infrmatin Technlgy Services Management

More information

FHWA Compliance Assessment Program (CAP) Guidance

FHWA Compliance Assessment Program (CAP) Guidance See 2015 updates at http://www.fhwa.dt.gv/federalaid/stewardship/feb2015update.cfm FHWA Cmpliance Assessment Prgram (CAP) Guidance Backgrund ed ed The gal f risk-based prject stewardship and versight is

More information

Newborn Blood Spot Failsafe Solution (NBSFS) Operational Level Agreements. Part B: Child Health Record Department (CHRD) Users

Newborn Blood Spot Failsafe Solution (NBSFS) Operational Level Agreements. Part B: Child Health Record Department (CHRD) Users Newbrn Bld Spt Newbrn Bld Spt Failsafe Slutin (NBSFS) Operatinal Level Agreements Part B: Child Health Recrd Department (CHRD) Users Versin 1.2 / May 2015 Uncntrlled when printed. T ensure yu have the

More information

NHPCO Guidelines for Using CAHPS Hospice Survey Results

NHPCO Guidelines for Using CAHPS Hospice Survey Results Intrductin NHPCO Guidelines fr Using CAHPS Hspice Survey Results The Centers fr Medicare and Medicaid Services (CMS) has develped the Cnsumer Assessment f Healthcare Prviders and Systems (CAHPS ) Hspice

More information

Virtual Meetings and Virtual Teams Using Technology to Work Smarter

Virtual Meetings and Virtual Teams Using Technology to Work Smarter http://www.psu.edu/president/pia/innvatin/ INNOVATION INSIGHT SERIES NUMBER 9 Virtual Meetings and Virtual Teams Using Technlgy t Wrk Smarter Yu need t have a meeting. Sme f the peple yu d like t include

More information

FINANCE SCRUTINY SUB-COMMITTEE

FINANCE SCRUTINY SUB-COMMITTEE REPORT FOR: PERFORMANCE AND FINANCE SCRUTINY SUB-COMMITTEE Date f Meeting: 6 January 2015 Subject: Staff Survey and Sickness Absence Mnitring Results and Actin plans Respnsible Officer: Scrutiny Lead Member

More information

RECONCILIATION OF FUNDS

RECONCILIATION OF FUNDS RECONCILIATION OF FUNDS ROLES Departmental Staff f Interest Accuntants Office Managers Business Managers Prgram Assistants OVERVIEW S why d we need t recncile? Gd general business practices determine that

More information

Business Plan Overview

Business Plan Overview Business Plan Overview Organizatin and Cntent Summary A business plan is a descriptin f yur business, including yur prduct yur market, yur peple and yur financing needs. Yu shuld cnsider that a well prepared

More information

Online Learning Portal best practices guide

Online Learning Portal best practices guide Online Learning Prtal Best Practices Guide best practices guide This dcument prvides Micrsft Sftware Assurance Benefit Administratrs with best practices fr implementing e-learning thrugh the Micrsft Online

More information

CASSOWARY COAST REGIONAL COUNCIL POLICY ENTERPRISE RISK MANAGEMENT

CASSOWARY COAST REGIONAL COUNCIL POLICY ENTERPRISE RISK MANAGEMENT CASSOWARY COAST REGIONAL COUNCIL POLICY ENTERPRISE RISK MANAGEMENT Plicy Number: 2.20 1. Authrity Lcal Gvernment Act 2009 Lcal Gvernment Regulatin 2012 AS/NZS ISO 31000-2009 Risk Management Principles

More information

West Yorkshire Fire & Rescue Service. Data Quality Policy

West Yorkshire Fire & Rescue Service. Data Quality Policy West Yrkshire Fire & Rescue Service Data Quality Plicy Ownership: Crprate Services Date Issued: Nvember 2007 Date Last Mdified: August 2012 Cntents Table f Cntents Page N. 1 Intrductin 3 2 Why is data

More information

Extended Major Review of Progress for Doctoral Programs

Extended Major Review of Progress for Doctoral Programs Return the cmpleted frm t: Adelaide Graduate Centre Level 6, 115 Grenfell Street SA 5005 Extended Majr Review f Prgress fr Dctral Prgrams Divisin f the Deputy Vice-Chancellr and Vice-President (Research)

More information