Newborn Blood Spot Failsafe Solution (NBSFS) Operational Level Agreements. Part B: Child Health Record Department (CHRD) Users

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "Newborn Blood Spot Failsafe Solution (NBSFS) Operational Level Agreements. Part B: Child Health Record Department (CHRD) Users"

Transcription

1 Newbrn Bld Spt Newbrn Bld Spt Failsafe Slutin (NBSFS) Operatinal Level Agreements Part B: Child Health Recrd Department (CHRD) Users Versin 1.2 / May 2015 Uncntrlled when printed. T ensure yu have the latest versin f this dcument, please view it nline.

2 Cntents Intrductin... 3 Terminlgy... 3 PART B Child Health Recrd Department users... 4 OLA B1: Daily checking f the NBSFS... 4 OLA B2: Updating the NBSFS status f deceased infants... 4 OLA B3: Updating the NBSFS recrd f infants living at a different address t the mther (fr example in fster care)... 5 OLA B4: Managing status and demgraphic changes n NBSFS... 5 OLA B5: Maintaining cntinuity f service (regular user away)... 6 OLA B6: Maintaining cntinuity f service; new users... 6 OLA B7: Reprting prblems relating t the NBSFS system... 7 OLA B8: Reprting ther prblems relating t NBSFS, and escalatin prcess (fr system prblems see OLA B7)... 8 PART D f NBSFS system prvider (Nrthgate-IS)... 9 Part E f the NHS Newbrn Bld Spt Screening Prgramme References... 10

3 Intrductin The use f the natinal Newbrn Bld Spt Failsafe Slutin (NBSFS) is mandated in Service Specificatin N.19 sectins 2.3, 3.1, 3.8 & 5.2 (NHS England, 2013) 1 The regular and crrect use f NBSFS prmtes the achievements f the natinally agreed Standards fr Newbrn Bld Spt Screening (NHS England 2013) 2, in particular: Standard 1 Cmpleteness f cverage Standard 2 Timely identificatin f babies with a null r incmplete result recrded n the child health infrmatin system` Standard 3 Baby s NHS number (r UK equivalent) is included n the bld spt card Standard 4 Timely sample cllectin Standard 5 Timely receipt f a sample int the newbrn screening labratry Standard 6 Quality f the bld spt sample Standard 7 Timely taking f a repeat bld spt sample Standard 9 Timely prcessing f all PKU, CHT and MCADD screen psitive samples Standard 11 Timely receipt int clinical care The NBSFS OLAs utline standards fr gd practice fr all users f the NBSFS and are designed t prmte the achievement f these bjectives. The NBSFS OLAs are published in separate dcuments fr three different grups f user, but users shuld have access t all three dcuments: Part A: Maternity users Part B: Child health recrd department users Part C: Newbrn bld spt screening labratry users Terminlgy Daily dentes Mnday t Friday, excluding bank hlidays. Maternity user applies t all users wh have accepted respnsibility fr accessing the maternity NBSFS including thse wrking in maternity hspitals, cmmunity midwifery units, nenatal units, special care baby units and paediatric departments. Labratry user applies t all users wh have accepted respnsibility fr accessing the labratry NBSFS including clinical scientists and administratrs. Child Health Recrd Department user applies t all users wh have accepted respnsibility fr accessing the CHRD NBSFS.

4 PART B Child Health Recrd Department users OLA B1: Daily checking f the NBSFS The NBSFS tracking screen shuld be checked daily t detect in a timely way infants wh may have missed screening f users: It is recmmended that the tracking screen is checked daily by CHRD users Apprpriate actin shuld be taken, daily, n infants appearing n the tracking screen, fr example, reading r adding ntes, crss checking ther data surces, making enquiries, cmmunicating with members f the midwifery team, HV team r NBS screening labs OLA B2: Updating the NBSFS status f deceased infants The NBSFS status must be updated when an infant dies t avid inapprpriate cntact with the family regarding the NBS screening prcess f users: All CHRDs shuld ensure that the department s end-f-life checklist/prtcl includes cntacting the relevant NBSFS administratr when an infant dies CHRD users must lcate the infant s recrd n the NBSFS system using the search functin. The status must then be updated t deceased, and ntes added t indicate the surce f the infrmatin In additin t changing the infrmatin n the NBSFS system, all users shuld ensure that the updated infrmatin has been effectively cmmunicated with all ther relevant persnnel, in particular the maternity service (r HV team), as apprpriate, eg by telephne r NBSFS recrds shuld be updated fr deceased infants until screening is cmplete, t avid the pssibility f a request fr a screening test r repeat request appearing n the tracking page

5 OLA B3: Updating the NBSFS recrd f infants living at a different address t the mther (fr example in fster care) *Nte: This is an interim prcess; further changes may be made t the system t clarify alternative addresses. f users: The NBSFS status must be updated when an infant is at a different address t the mther t avid delays in lcating the infant and t avid inapprpriate cntact with the birth family regarding the NBS screening test CHRD users aware f circumstances where an infant is at a different address t the mther shuld add a nte t the system and cmmunicate with the maternity user, requesting they update the NBSFS system In additin t changing the infrmatin n the NBSFS system, all users shuld ensure that the updated infrmatin has been effectively cmmunicated with all ther relevant persnnel as apprpriate, eg by telephne r OLA B4: Managing status and demgraphic changes n NBSFS The NBSFS must be updated using a cnsistent apprach when status and demgraphic changes are identified t ensure recrds are current and accurate f users: CHRD users aware f a change in status r demgraphics shuld add a nte t the system and cmmunicate with the maternity user, requesting they update the NBSFS system In additin t changing the infrmatin n the NBSFS system, all users shuld ensure that the updated infrmatin has been effectively cmmunicated with all ther relevant persnnel as apprpriate, eg by telephne r

6 OLA B5: Maintaining cntinuity f service (regular user away) When the regular user is away, n planned r unplanned leave, a substitute is appinted t take n NBSFS respnsibilities f users: Ensure that handver is given t a substitute when the regular user is away When leave is planned, handver shuld be rganised in advance The regular user s manager shuld be aware f the user s NBSFS respnsibilities and shuld appint a substitute shuld the user take unplanned leave The substitute must be a registered user wh accesses the system using their wn ID. All user ID activity is audited. The substitute must be cmpetent and trained t use the system OLA B6: Maintaining cntinuity f service; new users When the regular user leaves r changes rle, a successr is appinted t take n NBSFS respnsibilities f users: Ensure that the relevant manager is aware that a successr needs t be appinted Infrm system prvider (Nrthgate-ISS) helpdesk s that access is terminated The successr must be a registered user wh accesses the system using their wn ID The successr must be cmpetent and trained t use the system If the user leaving is the Site Lead, update the Nrthgate-ISS helpdesk with infrmatin abut the new Site Lead.

7 OLA B7: Reprting prblems relating t the NBSFS system All prblems with the NBSFS must be reprted prmptly t the NBSFS Service Desk ( Nrthgate helpdesk ) t identify and reslve prblems with the NBSFS as quickly as pssible Examples f system prblems include: CHRD users - An unexpected number f infants appearing n the NBSFS tracking page, screened infants appearing n NBSFS page, sudden appearance f lder infants n the tracking page, infants errneusly appearing n the tracking page (having n relatin t the user s area f respnsibility) f users: Reprt prblems with NBSFS immediately they are identified t the NBSFS Service Desk as advised in the leaflet Hw t lg a call t the Newbrn Bld Spt Failsafe Slutin Service Desk ) Nte: It is imprtant t reprt prblems as advised, even if lcal slutins can be arranged, t ensure that all prblems are recrded and mnitred Cnfidential infrmatin must nt be given ver nn secure s (nly nhs.net can be used t send cnfidential and patient identifiable infrmatin such as name and NHS number) If the prblem is nt rectified apprpriately, escalate the matter using the escalatin prcess (OLA 8) Screening incidents and serius incidents related t NBSFS shuld als be reprted using the existing incident prcedures Reginal QA team shuld be made aware f screening incidents and serius incidents using existing incident prcedures

8 OLA B8: Reprting ther prblems relating t NBSFS, and escalatin prcess (fr system prblems see OLA B7) Prblems related t the NBSFS must be fllwed up prmptly t identify and reslve them as quickly as pssible Fr NBSFS system prblems see OLA 16. Examples f ther prblems include: maternity users nt transferring r accepting transfers prmptly, labs nt uplading results in a timely way, CHRDs nt cmmunicating effectively, unsatisfactry respnse t Helpdesk enquiries f users: MW administratrs shuld first cntact their NBS Screening Crdinatr fr advice Labratry administratrs shuld first cntact their Labratry Directr fr advice Minr prblems and islated events shuld be raised directly with the individual(s) cncerned Serius, persistent r unreslved prblems shuld be managed as fllws: Prblems arising frm midwifery users Cntact: Screening crdinatr f the relevant maternity unit If unreslved escalate t: MW Clinical Manager (eg Matrn r Head f Midwifery) Prblems arising frm CHRD users Cntact: CHRD Manager in the relevant CHRD Prblems arising frm labratry users Cntact: Directr f Newbrn Screening in the relevant NBS lab Prblems arising frm system prvider (Nrthgate-IS) Cntact: Newbrn Bld Spt Failsafe Slutin Service Desk If unreslved escalate t: If unreslved escalate t: If unreslved escalate t: Reginal Quality Assurance Team If unreslved escalate t: If unreslved escalate t: NHS Newbrn Bld Spt Screening Prgramme Team at PHE.screeninghelpdesk.nhs.net

9 PART D f NBSFS system prvider (Nrthgate-IS) A detailed descriptin f the Nrthgate IS service respnsibilities is defined in the Newbrn Bldspt Failsafe Slutin Cntract, Schedule 4, Service Level Agreement (add reference r lcatin) f system prvider (Nrthgate-IS): Infrm users in a timely way if there are system availability r perfrmance prblems which may affect users in line with the agreed Nrthgate and the Prgramme s SLA respnse and fix times. Fr example, a delay in the day s uplad f data, r a significant prblem which may lead t large numbers f screened infants appearing n the tracking page. Where Labs have nt upladed data r have experienced a large number f errrs in the uplad, and where the Lab ntify Nrthgate f the issue Nrthgate will advise users f the issue by placing advisry infrmatin n the NBSFS Lgin Page. T prcess unmatched sample cards and match t apprpriate birth recrds in a timely manner. Prvide the prgramme centre with infrmatin abut when the daily labratry uplad in their area takes place s that users can select ptimal time fr using system. Prvide data which may be accessed by Reginal Quality Assurance Teams and Prgramme Team fr the purpses f mnitring quality. Ensure training materials are available and up t date. T generate and terminate user accunts in a timely way Cascade infrmatin abut significant system prblems affecting users, as agreed with the prgramme team. Respnd t enquiries/prblems/serius incidents as agreed in the Service Level Agreement. T respnd t cmplaints as specified in the Service Level Agreement.

10 Part E f the NHS Newbrn Bld Spt Screening Prgramme The NBSFS is delivered frm the NHS Newbrn Bld Spt Screening Prgramme f NHS Newbrn Bld Spt Screening Prgramme The remit and terms f reference f the NHS Newbrn Bld Spt Screening Prgramme can be fund at: Reprt t the IT Sftware Delivery Bard (r equivalent) Wrk with the system prvider (Nrthgate Public Services) t prvide a high quality NBSFS service Mnitr the quality f the service prvided by the system prvider Mnitr the supprt prvided by the system prvider including the Service Desk Hld the system prvider t accunt in line with cntractual agreements Maintain a risk register Appint a Clinical Safety Officer t versee clinical safety Develp the service in cnjunctin with NBSFS User Grup Respnd t escalated issues Escalate issues t Natinal Lead Ensure training and infrmatin resurces are available fr users f system Prvide infrmatin and updates t users and ther stakehlders Mnitr the use f the system and prduce reprts accrding t agreed criteria Make available reprts fr Quality Assurance persnnel and ther stakehlders References 1. NHS England (2013) Public health functins t be exercised by NHS England Service specificatin N.19 NHS Newbrn Bld Spt Screening Prgramme t-2015 accessed 10/9/14 2. Standards fr Newbrn Bld Spt Screening (NHS England 2013) accessed 4/3/15 PHE Publicatins gateway number:

Incident Management-Roles and Responsibilities

Incident Management-Roles and Responsibilities Enterprise Services Incident Management- Rles and Respnsibilities Fr Key Stakehlders Table f Cntents 1. Intrductin:... 2 2. Objective:... 2 3. In Scpe:... 2 4. Out f Scpe:... 3 5. Incident Management is

More information

UCISA. Creating a Service Desk Good Practice Guide

UCISA. Creating a Service Desk Good Practice Guide UCISA Creating a Service Desk Gd Practice Guide This guide has been put tgether but the UCISA Service Desk Grup and designed t be used in the wrkshps at the Advisry and IT Supprt Sympsium 2011. The purpse

More information

Support Services. v1.19 / 2015-07-02

Support Services. v1.19 / 2015-07-02 Supprt Services v1.19 / 2015-07-02 Intrductin - Table f Cntents 1 Intrductin... 3 2 Definitins... 4 3 Supprt Prgram Feature Overview... 5 4 SLA fr the Supprt Services... 6 4.1 Standard Supprt... 6 4.2

More information

1.2 Supporting References For information relating to the Company Hardware Request project, see the SharePoint web site.

1.2 Supporting References For information relating to the Company Hardware Request project, see the SharePoint web site. Hardware Request System Visin 1 Intrductin 1.1 Dcument Purpse and Scpe This dcument utlines the visin fr the Hardware Request system. The purpses f this dcument are t: Identify and agree n the prblems

More information

General Records Authority 33. Accredited Training

General Records Authority 33. Accredited Training General Recrds Authrity 33 2012/00579704 Accredited Training February 2013 This is an accurate reprductin f the authrised recrds authrity cntent, created fr accessibility purpses CONTENTS INTRODUCTION

More information

Moderation and validation of assessment (Higher Education) - RMIT Vietnam. Moderation and Validation of Assessment

Moderation and validation of assessment (Higher Education) - RMIT Vietnam. Moderation and Validation of Assessment PROCEDURE Operatinal Respnsibility Related Plicy Mderatin and validatin f assessment (Higher Educatin) - RMIT Schls Mderatin and Validatin f Assessment PROCEDURE STATEMENT Supprting the implementatin f

More information

Template on written coordination and cooperation arrangements of the supervisory college established for the <XY> Group/<A> Institution

Template on written coordination and cooperation arrangements of the supervisory college established for the <XY> Group/<A> Institution COORDINATION AND COOPERATION ARRANGEMENTS EBA/RTS/2014/16 EBA/ITS/2014/07 Annex II Template n written crdinatin and cperatin arrangements f the supervisry cllege established fr the Grup/ Institutin

More information

Systems Support - Extended

Systems Support - Extended 1 General Overview This is a Service Level Agreement ( SLA ) between and the Enterprise Windws Services t dcument: The technlgy services the Enterprise Windws Services prvides t the custmer. The targets

More information

Database Services - Extended

Database Services - Extended 1 General Overview This is a Service Level Agreement ( SLA ) between and Database Services t dcument: The technlgy services Database Services prvides t the custmer. The targets fr respnse times, service

More information

GUIDELINES ON MANAGEMENT OF CYBER RISK SC-GL/2-2016

GUIDELINES ON MANAGEMENT OF CYBER RISK SC-GL/2-2016 GUIDELINES ON MANAGEMENT OF CYBER RISK SC-GL/2-2016 1 st Issued: 31 Octber 2016 1 GUIDELINES ON MANAGEMENT OF CYBER RISK Effective Date upn 1 st Issuance: 31 Octber 2016 2 CONTENTS Page PART A: GENERAL...

More information

Sources of Federal Government and Employee Information

Sources of Federal Government and Employee Information Inf Surce Surces f Federal Gvernment and Emplyee Infrmatin Ridley Terminals Inc. TABLE OF CONTENTS General Infrmatin Intrductin t Inf Surce Backgrund Respnsibilities Institutinal Functins, Prgram and Activities

More information

Symantec User Authentication Service Level Agreement

Symantec User Authentication Service Level Agreement Symantec User Authenticatin Service Level Agreement Overview and Scpe This Symantec User Authenticatin service level agreement ( SLA ) applies t Symantec User Authenticatin prducts/services, such as Managed

More information

FINANCE SCRUTINY SUB-COMMITTEE

FINANCE SCRUTINY SUB-COMMITTEE REPORT FOR: PERFORMANCE AND FINANCE SCRUTINY SUB-COMMITTEE Date f Meeting: 6 January 2015 Subject: Staff Survey and Sickness Absence Mnitring Results and Actin plans Respnsible Officer: Scrutiny Lead Member

More information

Duration of job. Context and environment: (e.g. dept description, region description, organogram)

Duration of job. Context and environment: (e.g. dept description, region description, organogram) Rle Prfile Jb Descriptin Jb Title Ref n: Prgramme Manager, Services fr Internatinal Educatin Marketing Directrate r Regin East Asia Department/Cuntry Indnesia Lcatin f pst Jakarta Pay Band G Reprts t Senir

More information

Framework Agreement between the Department of Health and Public Health England. Annex C: Public-Facing Communications

Framework Agreement between the Department of Health and Public Health England. Annex C: Public-Facing Communications Framewrk Agreement between the Department f Health and Public Health England Annex C: Public-Facing Cmmunicatins Framewrk Agreement between the Department f Health and Public Health England: Annex C Annex

More information

Connecticut State Department of Education 2014-15 School Health Services Information Survey

Connecticut State Department of Education 2014-15 School Health Services Information Survey Cnnecticut State Department f Educatin 2014-15 Schl Health Services Infrmatin Survey General Directins fr Cmpletin by Schl Nurse Crdinatr/Supervisr This Schl Health Services Infrmatin Survey was designed

More information

West Yorkshire Fire & Rescue Service. Data Quality Policy

West Yorkshire Fire & Rescue Service. Data Quality Policy West Yrkshire Fire & Rescue Service Data Quality Plicy Ownership: Crprate Services Date Issued: Nvember 2007 Date Last Mdified: August 2012 Cntents Table f Cntents Page N. 1 Intrductin 3 2 Why is data

More information

Human Resources Policy pol-020

Human Resources Policy pol-020 Human Resurces Plicy pl-020 Versin: 2.00 Last amendment: Jul 2014 Next Review: Jul 2017 Apprved By: Cuncil Date: 04 May 2005 Cntact Officer: Directr, Office f Human Resurce Services INTRODUCTION The University

More information

Stafford and Surrounds Clinical Commissioning Group 360 Stakeholder Survey summary report

Stafford and Surrounds Clinical Commissioning Group 360 Stakeholder Survey summary report Staffrd and Surrunds Clinical Cmmissining Grup 360 Stakehlder Survey summary reprt 1. Intrductin t stakehlder relatins fr Staffrd and Surrunds CCG Staffrd and Surrunds has a large number f relatinships

More information

Médecins Sans Frontières Australia Job Description

Médecins Sans Frontières Australia Job Description Médecins Sans Frntières Australia Jb Descriptin POSITION DESCRIPTION Psitin Lcatin: Reprting t: Supervising: Status: Service Centre Technical Crdinatr Sydney (Bradway) Service Centre Manager N/A 6-mnths

More information

Revised October 27, 2011 Page 1 of 6

Revised October 27, 2011 Page 1 of 6 Keystne STARS Accreditatin Applicatin Philsphy The Keystne STARS prgram is Pennsylvania s QRIS which began in 2002. There are fur quality levels frm STAR 1 t STAR 4, each level building n the prir levels;

More information

Spectacle Theatre Ltd volunteering policy. Introduction. Introduction

Spectacle Theatre Ltd volunteering policy. Introduction. Introduction Spectacle Theatre Ltd vlunteering plicy Intrductin Intrductin This plicy sets ut the brad principles fr vluntary invlvement in Spectacle Theatre Ltd. It is f relevance t all within the rganisatin, including

More information

Key Steps for Organizations in Responding to Privacy Breaches

Key Steps for Organizations in Responding to Privacy Breaches Key Steps fr Organizatins in Respnding t Privacy Breaches Purpse The purpse f this dcument is t prvide guidance t private sectr rganizatins, bth small and large, when a privacy breach ccurs. Organizatins

More information

Statutory performance indicators. Direction 2014 and Guidance

Statutory performance indicators. Direction 2014 and Guidance Statutry perfrmance indicatrs Directin 2014 and Guidance Prepared by Audit Sctland January 2015 The Accunts Cmmissin The Accunts Cmmissin is the public spending watchdg fr lcal gvernment. We hld cuncils

More information

POSITION NUMBER: LOCATION: Vancouver. DATE: February 2009

POSITION NUMBER: LOCATION: Vancouver. DATE: February 2009 POSITION TITLE: Team Lead Service Centre DIVISION/BRANCH: IS/IT CURRENT CLASSIFICATION LEVEL: IS27 SUPERVISOR S POSITION NUMBER POSITION NUMBER: LOCATION: Vancuver DATE: February 2009 SUPERVISOR S TITLE/CLASSIFICATION:

More information

Malpractice and Maladministration Policy

Malpractice and Maladministration Policy TR340 Malpractice and Maladministratin Plicy This plicy aims t: Define malpractice and maladministratin in the cntext f CIM/CAM studying members, Accredited study centres (ASCs), examinatin centres, invigilatrs

More information

Service Level Agreement

Service Level Agreement Template SDSU-TPL-11085 v1.3 18/1/11 IT Services Service Level Agreement Enterprise CRM (ECRM) Versin: 0.1 01/11/2010 Cntents 1 INTRODUCTION... 4 1.1 Scpe f the Agreement... 4 1.2 Duratin f the Agreement...

More information

MESSAGE TO OUR CUSTOMERS

MESSAGE TO OUR CUSTOMERS MESSAGE TO OUR CUSTOMERS Bussan Aut Finance India Pvt. Ltd. (BAF) aims t cntinually imprve its service delivery fr ur Custmers including individuals, students, crprate and business huses and visitrs by

More information

Wiltshire College. Job Description. Public Relations Officer (Fixed term maternity cover) 5: 21,103 per annum Marketing and Communications Manager

Wiltshire College. Job Description. Public Relations Officer (Fixed term maternity cover) 5: 21,103 per annum Marketing and Communications Manager Wiltshire Cllege Jb Descriptin Jb Title: Grade: Respnsible t: Lcatin: Public Relatins Officer (Fixed term maternity cver) 5: 21,103 per annum Marketing and Cmmunicatins Manager Trwbridge Intrductin All

More information

Version Date Comments / Changes 1.0 January 2015 Initial Policy Released

Version Date Comments / Changes 1.0 January 2015 Initial Policy Released Page 1 f 6 Vice President, Infrmatics and Transfrmatin Supprt APPROVED (S) REVISED / REVIEWED SUMMARY Versin Date Cmments / Changes 1.0 Initial Plicy Released INTENT / PURPOSE The Infrmatin and Data Gvernance

More information

Table of Contents. Welcome to Employee Self Service... 3 Who Do I Call For Help?... 3

Table of Contents. Welcome to Employee Self Service... 3 Who Do I Call For Help?... 3 ALABAMA STATE UNIVERSITY HUMAN RESOURCES EMPLOYEE SELF SERVICE USER GUIDE 2 Table f Cntents Welcme t Emplyee Self Service... 3 Wh D I Call Fr Help?... 3 Hw d I access Emplyee Self Service?... 4 Persnal

More information

CASSOWARY COAST REGIONAL COUNCIL POLICY ENTERPRISE RISK MANAGEMENT

CASSOWARY COAST REGIONAL COUNCIL POLICY ENTERPRISE RISK MANAGEMENT CASSOWARY COAST REGIONAL COUNCIL POLICY ENTERPRISE RISK MANAGEMENT Plicy Number: 2.20 1. Authrity Lcal Gvernment Act 2009 Lcal Gvernment Regulatin 2012 AS/NZS ISO 31000-2009 Risk Management Principles

More information

STARplex Fitness Centre Manager

STARplex Fitness Centre Manager Annexure A: DRAFT 11/9/14 POSITION SPECIFICATION & DESCRIPTION FOR: STARplex Fitness Centre Manager Incumbent: T be selected Jb Analyst: General Manager Sign ff: General Manager Date: September 2014 Lcatin:

More information

PERFORMANCE APPRAISAL - A STEP-BY-STEP GUIDE FOR EXECUTIVE DIRECTORS AND SUPERVISORS OF NATIONAL HOTEL ASSOCIATIONS

PERFORMANCE APPRAISAL - A STEP-BY-STEP GUIDE FOR EXECUTIVE DIRECTORS AND SUPERVISORS OF NATIONAL HOTEL ASSOCIATIONS PA Cnsulting Grup Caribbean Reginal Sustainable Turism Develpment Prgramme CARIBBEAN HOTEL ASSOCIATION PERFORMANCE APPRAISAL - A STEP-BY-STEP GUIDE FOR EXECUTIVE DIRECTORS AND SUPERVISORS OF NATIONAL HOTEL

More information

SECTION I.4 AUDIT ENGAGEMENT WORKING PAPERS

SECTION I.4 AUDIT ENGAGEMENT WORKING PAPERS SECTION I.4 AUDIT ENGAGEMENT WORKING PAPERS Ref. Plicy and Practice Requirements IIA Standards references I.4 1 Plicy: Wrking papers shall be prepared fr each audit engagement t recrd wrk perfrmed and

More information

IT Help Desk Service Level Expectations Revised: 01/09/2012

IT Help Desk Service Level Expectations Revised: 01/09/2012 IT Help Desk Service Level Expectatins Revised: 01/09/2012 Overview The IT Help Desk team cnsists f six (6) full time emplyees and fifteen (15) part time student emplyees. This team prvides supprt fr 25,000+

More information

OITS Service Level Agreement

OITS Service Level Agreement OITS Service Level Agreement Objective A Service Level Agreement (SLA) describes the IT Service, dcuments Service Level Targets, and specifies the respnsibilities f the IT Service Prvider and the Custmer.

More information

Heythrop College Disciplinary Procedure for Support Staff

Heythrop College Disciplinary Procedure for Support Staff Heythrp Cllege Disciplinary Prcedure fr Supprt Staff Intrductin 1. This prcedural dcument des nt apply t thse academic-related staff wh are mentined in the Cllege s Ordinance, namely the Librarian and

More information

Disaster Recovery and Business Continuity Plan

Disaster Recovery and Business Continuity Plan Dcument Preview This is nly a prtin f the entire, custmizable dcument. KEEP IN DISASTER RECOVERY PLAN and a cpy ff-site Disaster Recvery and Business Cntinuity Plan Fr Name f Cmpany Name Lcatin f Date

More information

Business Plan 2014-15

Business Plan 2014-15 Cmmissin fr Lcal Administratin in England Business Plan 2014-15 All Business Plan activity is linked t ur fur Strategic Objectives LGO Business Plan 2014-2015 v web 3 Page 1 descriptin 1. Prvide a cmplaints

More information

CTF-ENDORSED NF CLINICS: PRINCIPLES OF OPERATION

CTF-ENDORSED NF CLINICS: PRINCIPLES OF OPERATION Pilt Guidelines 2006 CTF-ENDORSED NF CLINICS: PRINCIPLES OF OPERATION Backgrund Children s Tumr Fundatin supprts research directed tward finding treatments fr neurfibrmatsis (NF) as well as effrts fcused

More information

Audit Committee Charter. St Andrew s Insurance (Australia) Pty Ltd St Andrew s Life Insurance Pty Ltd St Andrew s Australia Services Pty Ltd

Audit Committee Charter. St Andrew s Insurance (Australia) Pty Ltd St Andrew s Life Insurance Pty Ltd St Andrew s Australia Services Pty Ltd Audit Cmmittee Charter St Andrew s Insurance (Australia) Pty Ltd St Andrew s Life Insurance Pty Ltd St Andrew s Australia Services Pty Ltd Versin 2.0, 22 February 2016 Apprver Bard f Directrs St Andrew

More information

USABILITY TESTING PLAN. Document Overview. Methodology

USABILITY TESTING PLAN. Document Overview. Methodology USABILITY TESTING PLAN Dcument Overview This dcument describes a test plan fr cnducting a usability test during the develpment f new ischl website. The gals f usability testing include establishing a baseline

More information

RATIONALE TERMS OF REFERENCE FOR THE QUALITY COMMITTEE UNDER THE EXCELLENT CARE FOR ALL ACT. Authority

RATIONALE TERMS OF REFERENCE FOR THE QUALITY COMMITTEE UNDER THE EXCELLENT CARE FOR ALL ACT. Authority RATIONALE With the intrductin f the Excellent Care fr All Act, hspital bards must nw have a quality cmmittee that reprts t the bard. The template prvides sample terms f references fr rganizatins t adapt

More information

DRUG, ALCOHOL AND SUBSTANCE MISUSE POLICY FOR THE WORKPLACE

DRUG, ALCOHOL AND SUBSTANCE MISUSE POLICY FOR THE WORKPLACE DRUG, ALCOHOL AND SUBSTANCE MISUSE POLICY FOR THE WORKPLACE Intrductin Write yur business name here recgnises that drug, alchl and substance misuse are grwing scial and medical prblems, which can lead

More information

HOLY CROSS HOSPITAL JOB DESCRIPTION AND CANDIDATE PROFILE

HOLY CROSS HOSPITAL JOB DESCRIPTION AND CANDIDATE PROFILE HOLY CROSS HOSPITAL JOB DESCRIPTION AND CANDIDATE PROFILE Jb title: Respnsible t: Accuntable t: Key wrking relatinships: Staff Nurse Ward Sister Directr f Clinical Services Directr f Clinical Services,

More information

Change Management Process For [Project Name]

Change Management Process For [Project Name] Management Prcess Fr [Prject Name] i 1 Intrductin The is fllwed during the Executin phase f the Prject Management Life Cycle, nce the prject has been frmally defined and planned. 1.1 What is a Management

More information

Environment Protection Authority

Environment Protection Authority Envirnment Prtectin Authrity EPA Cmplaints Management Plicy Intrductin This plicy sets ut the purpse, principles and prcess fr hw custmer feedback, including cmplaints, will be managed in the EPA t imprve

More information

P CARD College of Health and Rehabilitation Sciences: Sargent Internal Policy

P CARD College of Health and Rehabilitation Sciences: Sargent Internal Policy P CARD Cllege f Health and Rehabilitatin Sciences: Sargent Internal Plicy All purchasing card hlders must read the Purchasing Card Prgram Manual (P Card Manual) and cnfirm upn ding s via email t the SAM

More information

Handling professional conduct complaints against doctors

Handling professional conduct complaints against doctors Handling prfessinal cnduct cmplaints against dctrs Handling prfessinal cnduct cmplaints against dctrs Handling prfessinal cnduct cmplaints against dctrs Avant supprts: à a natinally cnsistent apprach t

More information

Appendix A Page 1 of 5 DATABASE TECHNICAL REQUIREMENTS AND PRICING INFORMATION. Welcome Baby and Select Home Visitation Programs Database

Appendix A Page 1 of 5 DATABASE TECHNICAL REQUIREMENTS AND PRICING INFORMATION. Welcome Baby and Select Home Visitation Programs Database Appendix A Page 1 f 5 The items in the list f database technical requirements belw was develped thrugh several meetings between First 5 LA Research and Evaluatin, Infrmatin Technlgy, and Prgram Develpment

More information

Personal Data Security Breach Management Policy

Personal Data Security Breach Management Policy Persnal Data Security Breach Management Plicy 1.0 Purpse The Data Prtectin Acts 1988 and 2003 impse bligatins n data cntrllers in Western Care Assciatin t prcess persnal data entrusted t them in a manner

More information

Introduction. Quality Improvement Principles

Introduction. Quality Improvement Principles Page 1 Intrductin San Jaquin Cunty Behaviral Health Services (SJCBHS) is cmmitted t service excellence and cntinuus quality imprvement. Tward this end, SJCBHS has implemented a Quality Imprvement Prgram

More information

Information Governance (IG) Toolkit Change Request Process

Information Governance (IG) Toolkit Change Request Process Infrmatin Gvernance (IG) Tlkit Change Request Prcess Draft v0.7 1 Cpyright 2013, Health and Scial Care Infrmatin Centre. Infrmatin Gvernance Tlkit Change Request Prcess Page 2 f 6 Cntents Cntents 2 Prcess

More information

Environmental, Health & Safety Management System (EHSMS) Training, Awareness and Competency Procedure Revision Number: 7

Environmental, Health & Safety Management System (EHSMS) Training, Awareness and Competency Procedure Revision Number: 7 Envirnmental, Health & Safety Management System (EHSMS) Dcument Number: 00122 Issue Date: 05/07/2014 Training, Awareness and Cmpetency Prcedure Revisin Number: 7 Prepared By: Stalcup, Bryce Apprved By:

More information

How to put together a Workforce Development Fund (WDF) claim 2015/16

How to put together a Workforce Development Fund (WDF) claim 2015/16 Index Page 2 Hw t put tgether a Wrkfrce Develpment Fund (WDF) claim 2015/16 Intrductin What eligibility criteria d my establishment/s need t meet? Natinal Minimum Data Set fr Scial Care (NMDS-SC) and WDF

More information

CROPREDY SURGERY Dr J Wright & Dr B Tucker

CROPREDY SURGERY Dr J Wright & Dr B Tucker CROPREDY SURGERY Dr J Wright & Dr B Tucker POLICY - COMPLAINTS Intrductin The bjectives f the cmplaints plicy are as fllws. Any cmplaint is dealt with in an effective and timely manner The cmplainant is

More information

Customer Care Policy

Customer Care Policy Custmer Care Plicy Page 1 f 12 CUSTOMER CARE POLICY Keighley & District Vlunteer Centre and Bradfrd Vlunteer Centre are independent charities that wrk in partnership t prmte vlunteering and t supprt lcal

More information

Data Protection Act Data security breach management

Data Protection Act Data security breach management Data Prtectin Act Data security breach management The seventh data prtectin principle requires that rganisatins prcessing persnal data take apprpriate measures against unauthrised r unlawful prcessing

More information

PADUA COLLEGE LIMITED ACN 072 693 700 ABN 20 072 693 700

PADUA COLLEGE LIMITED ACN 072 693 700 ABN 20 072 693 700 PADUA COLLEGE LIMITED ACN 072 693 700 ABN 20 072 693 700 Plicy Title Versin Number Date Issued Critical Incident Management Plicy 2.0 Nvember 2007 Reviewed April 2010 June 2015 Definitin Critical incidents

More information

General Information Project Title. Enterprise Service Management Reporting 7/3/2012 Project Manager Phone Email

General Information Project Title. Enterprise Service Management Reporting 7/3/2012 Project Manager Phone Email Prject Charter General Infrmatin Prject Title Date Enterprise Service Management Reprting 7/3/2012 Prject Phne Email Jdi Muller 415.476.2821 Jdi.Muller@ucsf.edu Executive Spnsr Phne Email Opinder Bawa

More information

JOB DESCRIPTION. Job Title: Business Intelligence Developer. Job Holder: Date: April 2016

JOB DESCRIPTION. Job Title: Business Intelligence Developer. Job Holder: Date: April 2016 JOB DESCRIPTION Jb Title: Business Intelligence Develper Jb Hlder: Date: April 2016 Business Intelligence Develper Versin 001 March 2016 Overview f rle Sciety and Grup rle: This rle is fr a Business Intelligence

More information

CIS 4360: INTRODUCTION TO COMPUTER SECURITY

CIS 4360: INTRODUCTION TO COMPUTER SECURITY CIS 4360: INTRODUCTION TO COMPUTER SECURITY Flrida A&M University Cmputer and Infrmatin Sciences Cllege f Arts & Sciences Curse Prerequisite: Cmputer Science majr r permissin f the instructr Required Textbk:

More information

VALLEYVIEW AUTOMATED PAYROLL SYSTEM

VALLEYVIEW AUTOMATED PAYROLL SYSTEM VALLEYVIEW AUTOMATED PAYROLL SYSTEM ValleyView has purchased and custmised an autmated system t manage their payrll. This system is knwn as ValleyView Autmated Payrll System (VAPS). VAPS is used t recrd

More information

Job Profile Data & Reporting Analyst (Grant Fund)

Job Profile Data & Reporting Analyst (Grant Fund) Jb Prfile Data & Reprting Analyst (Grant Fund) Directrate Lcatin Reprts t Hurs Finance Slihull Finance Directr Nminally 37 hurs but peratinally available at all times t meet Cmpany requirements Cntract

More information

UNIVERSITY OF CALIFORNIA MERCED PERFORMANCE MANAGEMENT GUIDELINES

UNIVERSITY OF CALIFORNIA MERCED PERFORMANCE MANAGEMENT GUIDELINES UNIVERSITY OF CALIFORNIA MERCED PERFORMANCE MANAGEMENT GUIDELINES REFERENCES AND RELATED POLICIES A. UC PPSM 2 -Definitin f Terms B. UC PPSM 12 -Nndiscriminatin in Emplyment C. UC PPSM 14 -Affirmative

More information

WHAT YOU NEED TO KNOW ABOUT. Protecting your Privacy

WHAT YOU NEED TO KNOW ABOUT. Protecting your Privacy WHAT YOU NEED TO KNOW ABOUT Prtecting yur Privacy YOUR PRIVACY IS OUR PRIORITY Credit unins have a histry f respecting the privacy f ur members and custmers. Yur Bard f Directrs has adpted the Credit Unin

More information

Security Services. Service Description Version 1.00. Effective Date: 07/01/2012. Purpose. Overview

Security Services. Service Description Version 1.00. Effective Date: 07/01/2012. Purpose. Overview Security Services Service Descriptin Versin 1.00 Effective Date: 07/01/2012 Purpse This Enterprise Service Descriptin is applicable t Security Services ffered by the MN.IT Services and described in the

More information

Online Learning Portal best practices guide

Online Learning Portal best practices guide Online Learning Prtal Best Practices Guide best practices guide This dcument prvides Micrsft Sftware Assurance Benefit Administratrs with best practices fr implementing e-learning thrugh the Micrsft Online

More information

Version: Modified By: Date: Approved By: Date: 1.0 Michael Hawkins October 29, 2013 Dan Bowden November 2013

Version: Modified By: Date: Approved By: Date: 1.0 Michael Hawkins October 29, 2013 Dan Bowden November 2013 Versin: Mdified By: Date: Apprved By: Date: 1.0 Michael Hawkins Octber 29, 2013 Dan Bwden Nvember 2013 Rule 4-004J Payment Card Industry (PCI) Patch Management (prpsed) 01.1 Purpse The purpse f the Patch

More information

COMPLIMENTS & COMPLAINTS POLICY AND PROCEDURE

COMPLIMENTS & COMPLAINTS POLICY AND PROCEDURE COMPLIMENTS & COMPLAINTS POLICY AND PROCEDURE POLICY VERSION NUMBER 1 MEMBER OF STAFF RESPONSIBLE FOR POLICY Principal RECORD OF REVISIONS TO POLICY DATE DETAILS APPROVED BY May 2015 Finalised and added

More information

JOB DESCRIPTION REF NUMBER: GRADE: G3 ( 41,289)

JOB DESCRIPTION REF NUMBER: GRADE: G3 ( 41,289) JOB DESCRIPTION JOB TITLE: Area Cntract Manager REF NUMBER: GRADE: G3 ( 41,289) REPORTING TO: RESPONSIBLE FOR: Strategic Cntracts Manager Management f CDHG s respnsive repairs, vids, cyclical, facilities

More information

Research Report. Abstract: The Emerging Intersection Between Big Data and Security Analytics. November 2012

Research Report. Abstract: The Emerging Intersection Between Big Data and Security Analytics. November 2012 Research Reprt Abstract: The Emerging Intersectin Between Big Data and Security Analytics By Jn Oltsik, Senir Principal Analyst With Jennifer Gahm Nvember 2012 2012 by The Enterprise Strategy Grup, Inc.

More information

JOB DESCRIPTION. Director of Contracting and Performance

JOB DESCRIPTION. Director of Contracting and Performance JOB DESCRIPTION Directr f Cntracting and Perfrmance Jb Prfile Jb Title Directr f Cntracting and Perfrmance Respnsible t Chief Officer, Brent, Harrw and Hillingdn CCGs Accuntable fr Deliver the CCGs required

More information

RE: Operational Standards for the Cancer Waiting Times Commitments

RE: Operational Standards for the Cancer Waiting Times Commitments 30 July 2009 T: Strategic Health Authrity Chief Executives Primary Care Trust Chief Executives NHS Trust Chief Executives CC: Care Quality Cmmissin Mnitr NHS Imprvement Natinal Cancer Actin Team Strategic

More information

UBC Incident Response Plan V1.5

UBC Incident Response Plan V1.5 UBC Incident Respnse Plan V1.5 Cntents 1. Ratinale... 2 2. Objective... 2 3. Applicatin... 2 4. Reprting a Cmputer Security Incident... 2 5. Managing the Security Incident... 2 5.1. All Incidents... 2

More information

Briefing for Joint Health Overview and Scrutiny Committee (JHOSC) on STAND-ALONE MIDWIFE LED UNITS (smwlu)

Briefing for Joint Health Overview and Scrutiny Committee (JHOSC) on STAND-ALONE MIDWIFE LED UNITS (smwlu) Briefing fr Jint Health Overview and Scrutiny Cmmittee (JHOSC) n STAND-ALONE MIDWIFE LED UNITS (smwlu) Backgrund As part f the decisin n Fit fr the Future the PCT Bard agreed that there shuld be:- C-lcated

More information

Process for Responding to Privacy Breaches

Process for Responding to Privacy Breaches Prcess fr Respnding t Privacy Breaches 1. Purpse 1.1 This dcument sets ut the steps that ministries must fllw when respnding t a privacy breach. It must be read in cnjunctin with the Infrmatin Incident

More information

Chapter 7 Business Continuity and Risk Management

Chapter 7 Business Continuity and Risk Management Chapter 7 Business Cntinuity and Risk Management Sectin 01 Business Cntinuity Management 070101 Initiating the Business Cntinuity Plan (BCP) Purpse: T establish the apprpriate level f business cntinuity

More information

Change Management Process

Change Management Process Change Management Prcess B1.10 Change Management Prcess 1. Intrductin This plicy utlines [Yur Cmpany] s apprach t managing change within the rganisatin. All changes in strategy, activities and prcesses

More information

Thank you for your interest in the above post. Please find enclosed the following:

Thank you for your interest in the above post. Please find enclosed the following: September 2015 Dear Applicant Marketing & Events Assistant Thank yu fr yur interest in the abve pst. Please find enclsed the fllwing: a jb descriptin a persn specificatin guidelines n cmpleting the applicatin

More information

7/25/14 FAIRFAX COUNTY PUBLIC SCHOOLS SUPPORT EMPLOYEE PERFORMANCE ASSESSMENT HANDBOOK

7/25/14 FAIRFAX COUNTY PUBLIC SCHOOLS SUPPORT EMPLOYEE PERFORMANCE ASSESSMENT HANDBOOK 7/25/14 FAIRFAX COUNTY PUBLIC SCHOOLS SUPPORT EMPLOYEE PERFORMANCE ASSESSMENT HANDBOOK A Resurce Fr Supprt Emplyees Cpyright 2014, Fairfax Cunty Public Schls http://www.fcps.edu/hr/epd/evaluatins/supprt.shtml

More information

HAMPSHIRE PARTNERSHIP NHS FOUNDATION TRUST CLINICAL DIRECTOR JOB DESCRIPTION. Clinical Director. Medical Director. Chief Executive

HAMPSHIRE PARTNERSHIP NHS FOUNDATION TRUST CLINICAL DIRECTOR JOB DESCRIPTION. Clinical Director. Medical Director. Chief Executive HAMPSHIR PARTNRSHIP NHS FOUNDATION TRUST CLINICAL DIRCTOR JOB DSCRIPTION 1. Jb Details Jb Title: Tenure: Reprting t: Accuntable t: Principal Relatinships: Clinical Directr Three years (which may be extended

More information

Finance, Performance and Risk Committee 2014/2015

Finance, Performance and Risk Committee 2014/2015 Finance, Perfrmance and Risk Cmmittee 2014/2015 Date f Meeting: 17 December 2014 Agenda Item: Click here t enter text. Subject: Infrmatin Gvernance Plicy Reprting Officer: Paul Byrne Lead IG Manager Aim

More information

IT CHANGE MANAGEMENT POLICY

IT CHANGE MANAGEMENT POLICY IT CHANGE MANAGEMENT POLICY Effective Date May 19, 2016 Crss-Reference 1. IT Operatins and Maintenance Plicy 2. IT Security Incident Management Plicy Respnsibility Apprver Review Schedule 1. Plicy Statement

More information

Vision Partners in Health and Wellbeing He whiringatahi mō te oranga tinana, oranga wairua

Vision Partners in Health and Wellbeing He whiringatahi mō te oranga tinana, oranga wairua Psitin Descriptin Visin Partners in Health and Wellbeing He whiringatahi mō te ranga tinana, ranga wairua Emplyee Purpse Wrking tgether t prvide quality services that supprt utcmes clients care abut. Our

More information

AP Capstone Digital Portfolio - Teacher User Guide

AP Capstone Digital Portfolio - Teacher User Guide AP Capstne Digital Prtfli - Teacher User Guide Digital Prtfli Access and Classrm Setup... 2 Initial Lgin New AP Capstne Teachers...2 Initial Lgin Prir Year AP Capstne Teachers...2 Set up Yur AP Capstne

More information

Assessment Tool. AURVTP003 Prepare spray painting equipment for use

Assessment Tool. AURVTP003 Prepare spray painting equipment for use Assessment Tl AURVTP003 Prepare spray painting equipment fr use AURVTP003 Prepare spray painting equipment fr use Purpse f Assessment: Target Grup: Exclusins r special cnditins: Trainee Name: Trainee ID:

More information

Privacy Breach and Complaint Protocol

Privacy Breach and Complaint Protocol Privacy Breach and Cmplaint Prtcl Effective: December 31, 2012 Apprved by: Le McKenna, CFO 1.0 General Privacy breaches and privacy cmplaints will be handled in accrdance with this prtcl. This prtcl is

More information

Audit Committee Charter

Audit Committee Charter Audit Cmmittee Charter Membership The Audit Cmmittee (the "Cmmittee") f the Bard f Directrs (the "Bard") f Philip Mrris Internatinal Inc. (the "Cmpany") shall cnsist f at least three directrs all f whm

More information

A CURRICULUM POLICY FOR ENGLISH

A CURRICULUM POLICY FOR ENGLISH A CURRICULUM POLICY FOR ENGLISH This schl plicy reflects the cnsensus f pinin f the whle teaching and supprt staff and has the full agreement f the gverning bdy. This plicy reflects the philsphy f the

More information

Army DCIPS Employee Self-Report of Accomplishments Overview Revised July 2012

Army DCIPS Employee Self-Report of Accomplishments Overview Revised July 2012 Army DCIPS Emplyee Self-Reprt f Accmplishments Overview Revised July 2012 Table f Cntents Self-Reprt f Accmplishments Overview... 3 Understanding the Emplyee Self-Reprt f Accmplishments... 3 Thinking Abut

More information

Vendor Management. Federal Deposit Insurance Corporation Division of Risk Management Supervision Atlanta Regional Office.

Vendor Management. Federal Deposit Insurance Corporation Division of Risk Management Supervision Atlanta Regional Office. Vendr Management Federal Depsit Insurance Crpratin Divisin f Risk Management Supervisin Atlanta Reginal Office June 18, 2014 1 Agenda Intrductin Vendr Management Overview Regulatry Expectatins Bard and

More information

17 Construction environmental management plan (CEMP)

17 Construction environmental management plan (CEMP) 17 Cnstructin envirnmental management plan (CEMP) Bur Happld Cntents 17 Cnstructin Envirnmental Management Plan (CEMP) 17-1 17.1 Intrductin 17-1 17.2 Intrductin t EMS 17-1 17.2.1 Plicy 17-2 17.2.2 Planning

More information

Ghnjasryj. Aged Care Emergency. Model of Care

Ghnjasryj. Aged Care Emergency. Model of Care Ghnjasryj Aged Care Emergency Mdel f Care Nvember 2013 INTRODUCTION It is well dcumented that lder peple require emergency care mre ften than ther ppulatins, and generally have lnger Emergency Department

More information

COMPREHENSIVE SAFETY ASSESSMENT INSTRUCTIONS for STUDY ABROAD PROGRAMS

COMPREHENSIVE SAFETY ASSESSMENT INSTRUCTIONS for STUDY ABROAD PROGRAMS COMPREHENSIVE SAFETY ASSESSMENT INSTRUCTIONS fr STUDY ABROAD PROGRAMS Belw is a list f items t address and questins that need t be addressed in the cmprehensive safety assessment. In additin t the safety

More information

Information Technology Services. University of Maine System. Version 0.07. December 20, 2012

Information Technology Services. University of Maine System. Version 0.07. December 20, 2012 IT PROJECT MANAGEMENT OFFICE (PMO) CHARTER Infrmatin Technlgy Services University f Maine System Versin 0.07 December 20, 2012 Prepared by: Rbin Sherman Authrized by: [1] Table f Cntents EXECUTIVE SUMMARY...

More information

How to Address Key Selection Criteria

How to Address Key Selection Criteria Hw t Address Key Selectin Criteria Yu've seen an jb pprtunity that yu're interested in, n a jbs bard r in the press and want t apply, but where d yu start? A key requirement fr jbs in Gvernment is t respnd

More information

Entering Patient Data into the SDRN/ SCI-Diabetes Research Register

Entering Patient Data into the SDRN/ SCI-Diabetes Research Register Entering Patient Data int the SDRN/ SCI-Diabetes Research Register Clinical S.O.P. N.: 25 Versin 2.0 Cmpiled by: Apprved by: Review date: Nvember 2016 Entering Patient Data int the SDRN/SCI-Diabetes S.O.P.

More information

Business Continuity Management Policy

Business Continuity Management Policy Business Cntinuity Management Plicy Versin: 1.0 Last Amendment: Apprved by: Library Cuncil f New Suth Wales Plicy wner/spnsr: Directr, Operatins and Chief Financial Officer Plicy Cntact Officer: Senir

More information