Institutional Presentation SEPTEMBER / 2015

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1 Institutional Presentation SEPTEMBER / 2015

2 WHO WE ARE 2

3 WHO WE ARE TOTVS is a business solutions company founded and based in Brazil, with clients in 39 countries and 11 Development Centers located in Brazil, Mexico and the United States. It is one of the largest ERP Suite providers in the world and the leading provider in Brazil, where it tops more than 50% market share. Services Consulting Software Platform 3

4 WHO WE ARE Our solutions serve companies of all sizes across 10 market industries through branches and channels worldwide. We are committed to make our clients even more competitive in their market industries by offering solutions based on the following concepts: fluid technology, essentiality and agile ERP. SOME OF OUR DIFFERENTIALS Flexible and scalable solutions for clients of all sizes in 10 different sectors An entrepreneurial distribution model that combines branches and franchises One of the largest ERP companies in the world Leader in Brazil and Latin America Strong corporate governance Sustainable financial results 4

5 BOARD OF DIRECTORS STRONG CORPORATE GOVERNANCE Pedro Passos Chairman (Independent) Chairman of Natura WHO WE ARE More than 68% of free float: a corporation with no controlling group 7 out of 8 members of the Board are independent Germán Quiroga Vice-Chairman (Independent) CEO of Cnova (CBD e-commerce) Laércio Cosentino Member Founder and CEO of TOTVS Sérgio Foldes Independent Member International Area Officer of BNDES Pedro Moreira Salles Independent Member Chairman of Itaú Unibanco Maria Helena de Santana Independent Member Ex-Pres. of CVM (Brazilian SEC) Danilo Silva Independent Member CFO of Petros (Petrobras Pension Fund) Romero Rodrigues Independent Member Global CEO of price comparison platforms of Naspers 5

6 WHO WE ARE OUR HISTORY Success is the result of wisdom and experience acquired in the past, the knowledge and innovation from the present and the courage and boldness to face challenges from the future. START UP WARM UP DNA NUMBER 1 BRASIL THINK TOGETHER Vision of PC impact in small Global software kick-off Definition of the company s DNA Systems and technology Provide solutions and platforms built to be and midsize businesses Growth strategy A group based on human potential by industry global, innovative and designed for all industries Regional franchise distribution system Private equity fund Mission/Vision/Values IPO Project Play a vital role in our clients operations and Strategic alliances on projects Internationalization Definition of TOTVS talent concept R$ 1 billion revenues project management Corporate Governance Proximity to competitors Market consolidation Establish and consolidate in the market to and market become a leader in strategic sectors Become a TOP Americas Provider to support our global clients 6

7 WHO WE ARE SUSTAINABLE GROWTH We strive to increase client satisfaction and our results through innovation. In the last 5 years, we have invested R$ 953 million in R&D, making us one of the largest R&D investors in the country. Our results prove the sustainable management style we have adopted: +11.9% CAGR* of net revenues (2010 to 2014) +14.7% CAGR* of EBITDA (2010 to 2014) 1,414 1,611 1, % CAGR* of net profit (2010 to 2014) 1,129 1,279 * CAGR (Compound Annual Growth Rate)

8 WHAT WE OFFER 8

9 WE DEVELOP TECHNOLOGY To make companies even more complete through intelligent, integrated and scaled solutions that provide greater business competitiveness. SOFTWARE AND SERVICES PLATFORM CONSULTING 9

10 WHAT WE OFFER 3 TOTVS CONCEPTS Fluid Technology Easy to use and implement, simple and mobile, promoting productivity, sharing and collaboration, impacting a greater number of individuals and companies. Essentiality Solutions focused on the Core Business of each segment with a complete adherence. Agile ERP Management Systems that live in the gym, so they run lighter and naturally focused on their CORE, in the CLOUD and MOBILE, promoting a natural interface. 1 TOTVS PREMISE TOTVS CLOUD Management and Infrastructure Monitoring including freedom of choice in CERTIFIED CLOUDS. 3 MODALITIES OF SERVICE AND SUPPORT TOTVS TRADITIONAL: Licensing of Software and Standardized Service and Support. TOTVS CORPORATE: Unlimited TOTVS Software and Service and Support. TOTVS INTERA: Subscription of Software, Service, and Specialized and Personalized Support.. 10

11 MANAGEMENT BUSINESS Fluid Technology PRODUCTIVE AND COLLABORATIVE AGONOSTIC PLATFORM Essentiality TOTVS V12 MANAGEMENT SYSTEM BY INDUSTRY SECTOR Make new behaviors feasible... Agile ERP New operating experience and complete adherence Transactional interface of open systems CLOUD PLATFORM CLOUD TOTVS Layer Certified Clouds Monitoring Log Centralizer Middleware Configuration Management DataBase Load Balance Storage Network Hyper / Orques. Billing Hardware DNS 11

12 IMPROVE YOUR BUSINESS FLOW WITH ONE SOLUTION Fluig is a management productivity and collaboration platform for processes, documents, and identities, all on one screen. A single layer for any software run in your business operated safely and in the cloud. Fluig is complete 10 solutions in just one platform. That makes your productivity flow. That is fluig. 12

13 WHAT WE OFFER SPECIALIZED SOFTWARE SOLUTIONS FOR COMPANIES OF ALL SIZES IN 10 MARKET INDUSTRIES MANUFACTURING SERVICES RETAIL DISTRIBUTION AND LOGISTICS CONSTRUCTION AND PROJECTS EDUCATIONAL HEALTH AGRIBUSINESS LEGAL FINANCIAL SERVICES 13

14 WHAT WE OFFER SOFTWARE AND SERVICES These are the many areas supported by our solutions in each sector: AGRIBUSINESS ERP Agriculture and Agribusiness Management Cultivation, Cultural Procedures, and Harvest Grain Origination Subcontracting Fleet Maintenance Field Automation MANUFACTURING ERP MPS MRP CRP APS Assembly Line Control Industrial Automation Asset Maintenance Environmental Management DISTRIBUTION AND LOGISTICS ERP Supply Chain TMS WMS OMS Fleet Maintenance Freight Shipper Port Customs RETAIL ERP PDU Department Stores Pharmacy OMS Credit Management Support for Suppliers CONSTRUCTION AND PROJECTS ERP Project and Work Management Development and Property Management Feasibility Analysis 14

15 WHAT WE OFFER SOFTWARE AND SERVICES These are the many areas supported by our solutions in each sector: EDUCATIONAL ERP Academic Management Libraries Distance Education Academic Portal Selection Processes HEALTH ERP Health Insurance and Benefit Plan Management Hospital Management CCIH SERVICES ERP Service Contract Management and SLA Asset Maintenance LEGAL ERP Monitoring and Process Control Schedule Timesheet Performance Management FINANCIAL SERVICES ERP Investment Management Core Banking Credit Management 15

16 WHAT WE OFFER INTEGRATED VALUE CHAIN SOFTWARE AND SERVICES TOTVS s diversified positioning makes us the most successful provider that integrates different economic value chains, such as: MANUFACTURING Suppliers RETAIL Suppliers CONSTRUCTION AND PROJECTS Credit Producer Distributor Distributor Retailer Builders Credit Service providers 16

17 BUSINESS CONSULTING TOTVS Consulting aims to bring innovation and increase the efficiency of our clients operations by maximizing the return on their investment. It offers a complete portfolio of solutions to transform the way businesses operate by increasing the performance level across their value chain. Solutions for all market industries: Operations, Digital Productivity, Business Performance, IT Management, and HR Management. Solutions for sectors: Energy, Public Sector, Utilities, Financial Services, Education, Retail, Construction and Projects, Health, and Manufacturing. Solutions for SMBs. DIFFERENTIALS Hands-on consulting that cares for your business. Consultants that have already assisted more than 200 companies doing business. A broad portfolio of solutions that can help reducing administrative costs by up to 30% and production costs by 10%. Nine of our 15 largest clients have been with us for at least 4 years. 17

18 OUR PRESENCE 18

19 OUR PRESENCE BY COMPANY SIZE Private Large companies + 27% of all companies listed on BM&F Bovespa* Source: Ernst & Young (EY) + 46% of all companies awarded for their excellence in corporate governance in Latin America* Source: IR Global Rankings Branches and franchises Small and medium-sized businesses (SMBs) Market leader in Brazil and LatAm 60% of the sugar cane harvest in Brazil educational institutions Presence in 39 countries Distributors Micro-enterprises + 38,000 medical offices and clinics + 10,000 shops and small retailers + 6,500 small industries and service providers 19

20 OUR PRESENCE More than 3 million people access our solutions every day BRAZIL Branches Franchises Development Centers Distribution 5 Branches São Paulo Rio de Janeiro Belo Horizonte Recife Brasília Innovation 9 Development Centers Structured by sector 52 Franchises Throughout the Brazilian territory + 3,000 people working in development and support 20

21 OUR PRESENCE Locations Active customers Branches (ARG, MEX and USA) Channels Development Centers WORLD Distribution 2 Affiliates (1 in Argentina and 1 in Mexico, D.F) Mexico Northern region of Latin America Argentina Southern region of Latin America Innovation 2 Development Centers TOTVS Labs in Silicon Valley, USA Querétaro, Mexico Operation in 39 countries 21

22 FINANCIAL PERFORMANCE 22

23 FINANCIAL PERFORMANCE TOTVS REVENUES NET REVENUES (R$ MM) Resilient Business Model RECURRING REVENUE 23

24 FINANCIAL PERFORMANCE TOTVS REVENUES NET REVENUES BY SECTOR (R$ MM) 24

25 FINANCIAL PERFORMANCE RESULTS EBITDA (R$ MM) NET INCOME (R$ MM) 25

26 FINANCIAL PERFORMANCE RESULTS CASH FLOW (R$ MM) 26

27 FINANCIAL PERFORMANCE RESULTS DIVIDEND HISTORY (R$ MM) 27

28 2Q15 EARNINGS RESULTS 28

29 RECENT EVENTS NEW PRESIDENT 3-year transition period UNIVERSO TOTVS 2015 Main annual event with a record attendance of more than 3,000 visitors. TOTVS Intera, TOTVS Cloud and TOTVS Mobile First New Fluig features INTEREST ON EQUITY R$29.2 million or R$ per share (+34.4% vs. 2H14) 29

30 REVENUE BREAKDOWN BY NATURE (R$ MM) 30

31 REVENUE BREAKDOWN BY BUSINESS (R$ MM) 31

32 SOFTWARE REVENUE BREAKDOWN (R$ MM) Software Recurring Revenue 32

33 NEW CLIENTS ADDITION (In number of clients) 33

34 SOFTWARE RESULT (R$ MM) Software Revenue Software Result (=) Software Revenue (-) Software Costs and Expenses Software Revenue (=) License Fees (+) Maintenance (+) Subscription Software Costs and Expenses (=) Cost of Software (+) Cost of Support (+) Research and Development Expenses Software Contribution Margin (=) Software Result (/) Software Revenue 34

35 SERVICES RESULT (R$ MM) Services Revenue Services Result (=) Services Revenue (-) Cost of Services Software contribution Margin (=) Services Result (/) Services Revenue 35

36 EBITDA (R$ MM) 36

37 NET INCOME (R$ MM) Virtual Age Amortization Effect 37

38 CASH FLOW AND DEBT (R$ MM) 38

39 Q % of Recurring Revenue vs. 2Q % of Subscription Revenue vs. 2Q New subscription clients % of monthly subscription revenue from added clients vs. 2Q % in net operating cash flow generation vs. 2Q14 OPERATIONAL EFFICIENCY INNOVATION GROWTH +SIMPLE +AGILE +CONNECTED +CLOUD + ESSENTIAL 39

40 Thank you ;)

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