Server Virtualization Cloud Partner Training Series

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1 Server Virtualization Cloud Partner Training Series August 2015

2 Agenda What is it? Benefits Industry Landscape Evolve is Different How we can help you $ucceed Who is a fit? Who is a challenge? Key Questions Pre-Sales Design Review Products Business Rules What does an account look like? Statement of Work Knowledge Base Documentation White Papers

3 What is A Server? In the food business, your server brings you a meal, plus anything else you ask for. (Water, Tea, Coffee, Dessert) In IT, your server brings you data. This could be anything from files like the annual budget, or a web page or a video. In both scenarios, you may need more than 1 depending on the use case. In both scenarios, you need to pay for your server. In both scenarios, you eventually need to replace your server. In both scenarios, you need to manage your server.

4 What is Server Virtualization? Server Virtualization is the technology of taking a physical server and migrating or moving it to a virtual server image. The virtual image is now software instead of hardware. What was once a 1:1 relationship between physical system and function, is now a 1:M relationship. Our product, Evolve IP VDC (Virtual Data Center), utilizes this technology. VDC enables customers to leverage guaranteed resource reservation pools (processer, memory and disk resources) at Evolve IP s world-class data centers with multiple layers of redundancy. Since Virtual Data Centers are provided from the Evolve IP private cloud, customers have multiple options to establish private connectivity as if the servers were still sitting on their own on-premis data center. All for a predictable monthly fee.

5 What are the Benefits of Server Virtualization? Simplicity Replace multiple on-site servers, support, upgrades and backup with a simple cloud sourced service. Economics Convenience of commodity pay for guaranteed computing resources that are needed, for a predictable monthly fee. Pay for what you use every month. Stability Services from Evolve IP are delivered from geographically diverse technology centers and are accessible from any location, ensuring that cloud services are available to you regardless of conditions at your location. Scalability Meet business requirements by adding additional resources to virtual machines, or adding additional virtual machines inside resource pools. Performance Apply computing power to servers virtually to improve application performance and enjoy access to limitless bandwidth options. Control Enjoy unmatched control and point-and-click configuration over all services through our award-winning OSSmosis Cloud Management Portal. Security Physical and virtual security are no longer your issue. True customer isolation enables you leverage the power of the cloud without the risk.

6 Server Virtualization: Industry Landscape Competitors include Microsoft Azure, Google Compute, Rackspace, Amazon Web Services, plus many others.

7 Evolve is Different How does Evolve IP make server virtualization different? We provide clients with robust and diverse server virtualization solutions so an organization can customize their virtualized architecture. Multi Hosted - Servers are hosted from Evolve IP s award-winning private cloud. Customers have multiple options to establish private connectivity as if the servers were still sitting on their own on premise data center. The technology is seamlessly customized and integrated from VMware, EMC and many other top-tier technology providers. Offering end users top-notch levels of reliability and scalability with total transparency. Robust Solutions you re able to consolidate servers, perform rapid deployments, do versioning and enable disaster recovery. EMC Verified Cloud Service Provider, VMWare Enterprise Service Provider, Geo-redundant SOC III, CSA Star, PCI Approved Scanning Vendor data centers Top Tier Tech Partners: Cisco, Vmware, McAfee, EM, Microsoft, Zerto, Citrix

8 How we can Help you $ucceed Who is a fit? What type of client would be a challenge? Every type of industry is steering towards server virtualized technology. With the variety of services Evolve IP provides, any organization with more than 1 server can benefit from a sort of virtualized server solution. Obvious fits Organizations familiar with managing virtualized environments and require high availability and guaranteed resources. Prospects that are in constant moving and shrinking environments. Failing environments often drive this. Companies that are focused on having a smaller physical footprint and wanting fewer physical machines to manage. Maintaining multiple copies of an application that requires rapid deployments in a test of development environment.

9 How we can Help you $ucceed: Qualification Guide (FLOAT) Evolve IP Qualification Guide covers the key drivers that occur during the sales process, known as FLOAT: Financial, Love, On-Time, Alignment, Technical Financial: The cloud-based solution must align with the financial goals of the business. Most importantly, you need to determine how this will be measured Love: All stakeholders must love the solution! Find your champion in the process and don t underestimate the power of emotion in any critical decision. On-Time: Timing is everything! If the time is not right to implement new technology don t waste design time. Alignment: For your Cloud solution to FLOAT, you will need to gain acceptance of the buying model at all levels. Technical: A Cloud solution needs to meet the technical requirements of the business. There is no reason for the hassle of a financial exercise if the technology doesn t fit.

10 How we can Help you $ucceed: Key Questions Pre-Sales Design Review The main things we want to discover are why they should or shouldn t move to the cloud. Find out what applications they use in their organization and their current delivery choices. Deploying server virtualization may not be the best way to deliver some applications. After you qualify the customer; talk to the customer to discuss the details without getting too technical. Is there any type of virtualized server environment in place? Where are your physical servers located? Will this only be accessed by the prospects employees? Or their customers as well? Is there any reason for the servers to remain on site? Are there any compliances your organization has to consider when storing your data? Do you have a backup disaster recovery plan in place?

11 How we can Help you $ucceed: Pricing

12 How we can help you $ucceed: Business Rules Cloud firewall is required at the account level. Why do we need it? If customer intends to administrate the server over the Internet, VPN services are required. Customers may install their own software (including MS SQL and Exchange) but is responsible for compliance with licensing terms and proper use of software. Customer receives 1 Public IP address per server. Additional IP addresses are available if customer requires. Evolve IP strongly recommends that the customer utilize one of the Evolve IP backup services. No nightly backup or restore services are included with the product. RMM (remote monitoring management) from Evolve IP is strongly recommended.

13 How we can help you $ucceed: Evolve IP Product Pairing RMM Available in Essentials, Professional, Mobile, RMM AV: Workstation, RMM: Server. DRaaS Available in Reflection, DRaaS DT, DRaaS SRM, DRaaS ZT and Cloud Backup VPN Available: Site to Site VPN, Site to Site VPM Implementation Microsoft Licensing Available in SPLA

14 How we can help you $ucceed: Statement of Work Evolve IP is responsible for the following: Datacenter Infrastructure and Reliability Virtual infrastructure platform, up-time, upgrades, accessibility and security. Network connectivity of platform and core routing. Customer responsibilities are as Follows: Group Administration overall management of client technology needs. Local Device Support management of PC hardware. End User Support troubleshooting printer issues, print server performances, file permissions. Line of Business Applications installing specific software packages The Evolve IP SOW can be reviewed in detail here:

15 Knowledge Base Documentation Virtual Data Center Rollout Presentation, White Papers, Cloud Technology Overview, Cloud Configuration Pricing tool, Prospecting Toolkit TCO (Total Cost of Ownership): Evolve IP s virtualization TCO calculator is a comprehensive financial tool that produces an accurate analysis of on-premise data center hardware, software, and operational costs. Overview with FLOAT First Appointment Videos

16 Demo Desk In an effort to provide the highest quality demonstrations of Evolve IP applications, we have setup Demo Desk. These are scheduled times throughout the week where prospects can view a live, interactive demonstration of the Evolve apps. There is a higher success rate of winning new business when prospects attend Demo Desk after the first appointment presentation and initial qualification. Requirements Complete Cloud Compute Questionnaire Partners are not to attend demo desk alone for educational purposes, they should accompany prospects. Complete First Appointment presentation prior to Demo Desk scheduling, Understand the prospect s alignment with float. Demo Desk Registration Calendar (Registration closes 2 hours before the demo is scheduled to start) Questions should be directed to:

17 Thank You

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