E-Government Practices and Future Direction in Sweden
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1 E-Government Practices and Future Direction in Sweden Annika Bränström Director General, Swedish Companies Registration Office Chairman, Swedish egovernment Delegation Deputy Chairman, Swedish eidentification Board
2 Sweden sq.km. Population 9,5 million 23 persons/sq.km. Stockholm Stockholm, pop Gothenburg, pop Malmö, pop Gothenburg 21 counties/290 municipalities Malmö
3 Government Agencies National Board of Housing, Building and Planning National Environmental Protection Agency Government agencies take and implement decisions on individual matters In principle, neither the Government nor an individual minister may determine the outcome of agencies decisions on individual matters Swedish Consumer Agency Total of approximately 250 government agencies
4 Use of computers and the Internet by individuals* in % 86 % 5 % Access to the Internet at home Access to broadband at home Never used a computer *Individuals aged Source: Sweden Statistics 2012
5 Need for a delegation Autonomous Government Agencies Duplication of work occurs Governance and inter-agency coordination needed Increase the efficiency Develope more user-friendly interfaces for eservices
6 As easy as possible for so many Så as possible enkelt som möjligt för så många som möjligt. IT in the service of people
7 The egovernment Delegation 17 of them got the challenging task The Swedish Agency for Economic and Regional Growth The Swedish Employment Agency The Swedish mapping, cadastral and land registration authority The Swedish Tax Agency The Swedish Companies Registration Office The Swedish Migration Board The Swedish Association of Local Authorities and Regions The Swedish Social Insurance Administration The Swedish Civil Contingencies Agency The Swedish Customs The Swedish National Archives The Swedish Transport Agency Swedish Board for Study Support The Legal, Financial and Administrative Services Agency The Swedish National Police Board The Swedish Pensions Agency
8 Goals & Purpose Simplify life for individuals and businesses. Smarter and more transparent public sector supports innovation and participation. An effective and more efficient public sector
9 The egovernment Delegation Draw up and develop strategy Coordinate development projects Follow up impact Coordinate IT standardisation issues Assist the Government in international work Open data (PSI) and social media Interim reports twice a year Final report by 31 December 2014
10 Policies Digital Agenda for Europe Digital Agenda for Sweden E-government strategy (upcoming) Coordination and joint services Strategi för den svenska e- förvaltningen (Myndigheter?)
11 Common infrastructure
12 Businesses Citizens PRODUCTS AND CHANNELS Verksamt.se Sector Portals Agencies, municipalities websites Printed matter Personal meetings Telephone Etcetera SHARED INFRASTRUCTURE eid My messages My power of attorneys Basic data business Basic data person My cases My e-archive Etcetera Basic data GIS Basic data GOVERNMENT AGENCIES Back-end Systems Data and Archives Information and service
13 Businesses Citizens PRODUCTS AND CHANNELS Verksamt.se Sector Portals Agencies, municipalities websites Printed matter Personal meetings Telephone Etcetera SHARED INFRASTRUCTURE eid My messages My power of attorneys Basic data business Basic data person My cases My e-archive Etcetera Basic data GIS Basic data GOVERNMENT AGENCIES Back-end Systems Data and Archives Information and service
14 eid in Sweden App 4,5 million eids, population 9 million The private sector is the provider of eids The public sector purchases autentication and e-signature services on a commercial usage basis 250 million autentication transactions last year 15 million electronic signatures in public sector No qualified electronic signatures
15 What's new for eid in Sweden? Coordination and gradual development of the infrastructure New way to procure autentication and e-signature services for the public sector to meet new regulatory requirements Introduction of identity assertion to simplify the integration for the e-service providers make it possible to vary the information about the holder of the eid make it possible to use eid solutions that are not PKI-based Introduction of a central e-signature service as a consequence of introducing identity assertion
16 The main challenges Coordination of an area that is market-driven, with many actors with different intrests Take into account the investments already made Standardized, user-friendly and technologyneutral solutions Cross border interoperability
17
18 Manuals Guidelines for social media Web development National interoperability framework Requirement analysis Benefits Realization Open data and so on
19 Important pieces and challanges Coordination Processes Connect and sharing information Standards Architecture IT Information Regulations Financing
20
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