Tactical Cost Reduction

Size: px
Start display at page:

Download "Tactical Cost Reduction"

Transcription

1 Tactical Cost Reduction G-Cloud Service 1

2 An overview of the G-Cloud Service Information assurance Backup/restore and disaster recovery On-boarding and Off-boarding processes/scope etc. Pricing Service management details Service constraints Service Levels Financial recompense model for not meeting service levels Training Ordering and invoicing process Termination terms Data restoration / service migration Consumer responsibilities Technical requirements Details of any trial service available 2

3 1. An overview of the G-Cloud Service Arcus Global can provide fast, cashable savings to most public sector organisations. We achieve these thanks to our unique experience in applying our structured methodology and understanding of deep technical and commercial issues in ICT. The service is provided on a No Saving, No Fee basis. We typically charge 35% to 40% of the first year s saving. Applicable to areas such as Telecoms (including WAN, PSN and mobile), Storage, Desktop, Application Rationalisation and Server infrastructure. Tactical Cost Reduction by Arcus Global focuses on delivering immediate, cashable savings to your organisation. Typically, the service runs alongside strategic projects such as Enterprise Architecture, ICT Strategy development or wider implementation. We use our experience of underlying ICT infrastructure and services to deliver financial benefit which can be realised immediately. In most cases, benefit of 10-15% of the spend is achievable. Cost reduction is often required to unlock funding for strategic projects, or supplement an existing commitment without compromising services. On telecoms, we partner with industry leaders Efftel and jointly deliver their advanced and unique services. Efftel have many years of successful delivery, including to the Public sector, where Efftel and Arcus jointly have recently delivered a project saving over 400K for Essex County Council. Arcus and Efftel have successfully delivered projects saving over 25% using our proprietary methodology across a number of key ICT spend areas. We use a combined approach ranging from checks of each 3rd party invoice / bill against usage or renegotiating short term tariff / support reductions, to suggesting implementation of alternatives and reducing consumption of a particular service. Unlike our competition, we are confident in our success and are prepared to supply this service on a No Saving, No Fee basis: if we don't deliver a credit, refund or reduction to you, we do not get paid. As we are working at a risk, we typically charge 35% to 40% of the savings generated over the first 12 months post implementation. 3

4 For the purposes of pricing on the G-Cloud, the service is free as the pricing is contingency based. About Arcus Global Arcus is a cloud software development, consulting and services company. We create, develop and deploy solutions aimed at the public sector based on the latest innovative cloud services. Our products allow organisations, ranging from NHS primary care trusts to local government, to manage their Information Technology easily and cheaply. The core of our ethos is to use modern technology to power social change. We enable our clients to use utility and cloud computing to become self sufficient and focus on service delivery. Arcus has a wide portfolio of UK public sector and local government products and services. We are working with approximately twenty local authorities, and several NHS trusts, regional/strategic health authorities and education institutions to advise on, develop and deploy cloud software and services into the UK public sector. We are running a number of cutting-edge, innovative projects in local government ranging in size from a 2 week application pilot, to a 4 year infrastructure delivery programme for one of the largest county councils in the UK. We often partner with other entrepreneurial and best of breed companies for our work Arcus focuses on delivering technology, and offers unrivalled expertise in cloud and infrastructure-free solutions, working with other great companies to deliver complex projects. Arcus approach is based on the re-use of developments across applications in a pragmatic and clear plan, which results in higher functionality. 2. Information assurance Our team is experienced in working at all levels of local government and central government. We are able to design solutions that can support an IL rating of application or data commonly used within government. Should it be required we can provide a partially or fully SC cleared team. Where necessary we can involve CLAS consultants through our consultancy partners to validate the design or execution of deliverables from specialist cloud services for adherence to the relevant Impact Level. Arcus Global holds ISO27001 certification. 4

5 3. Backup/restore and disaster recovery Application and data backup are not applicable for this service. In more general business continuity terms, our consultancy working practices ensure there is resilience in the teams that we put forward to work on specific engagements and we deliberately work to multi-skill our staff to ensure that replacement resources can step in if ever required. 4. On-boarding and Off-boarding processes/scope etc. Central to our consulting engagement model is ensuring the requirements, objectives and scope of an engagement are mutually understood and documented at the start of any project. At the conclusion of engagements we ensure a proper handover of project materials and transfer of knowledge to in-house teams. 5. Pricing There are two ways of pricing this service: 1) Standard per day pricing, as with other Arcus Lot 4 Services. The per-day pricing rates for this and other services we offer are published on our SFIA rate card. 2) Gainshare 100% contingency pricing. We will deliver savings on a No Win No Fee basis. We will the charge 40% of first year's savings from recommendations that are subsequently implemented by the client. Only implemented and successful recommendations will attract a gainshare charge. We will then perform a subsequent audit, to confirm savings achieved, and provide a full reconciliation (up or down) of our fee There is a typical delay of a few months between the savings generation and the fee, so that the client can enjoy an instant positive ROI from the project. 5

6 6. Service management details Arcus standard engagement governance approach is to appoint a Project Director and Project Manager. The Project Director has overall responsibility for the delivery of the project in a timely manner and in accordance with the project contract. The Project Director will be the point of escalation should the Project Manager not be able to satisfactorily resolve an issue. The Project Manager is responsible for the day-to-day management of the project, ensuring good project discipline and delivery against requirements from the technology solution and its implementation. The Project Manager will ensure regular communication between all members of the project team and deliver weekly flash reports to the client nominated contact(s). 7. Service constraints 8. Service Levels 9. Financial recompense model for not meeting service levels For Specialist Cloud Services, Arcus normally operates a money back guarantee where we put a proportion of the fees at risk, should delivery fail to meet expectations. The specifics of this guarantee are decided upon final negotiations between the parties. The key dependency is the level of technical or organisational uncertainty on the side of the Client. 6

7 10. Training 11. Ordering and invoicing process Ordering Ordering is processed according to the terms agreed at the time of acceptance. Typically the process constitutes client acceptance of a written proposal for the work, which will state deliverables, costs and timescales. Invoicing Arcus payment terms are 15 calendar days from the date of invoice. Invoicing will be in arrears (after the work has been completed and approved by the client) for all Lot 4 services. The Client will be responsible for settling the invoice within the payment terms without any deductions. If applicable, Service credits or Fees at Risk can be deducted from the following invoice or credited at a later date. 12. Termination terms All Arcus Services are subject to simple and unambiguous termination terms: By consumers (i.e. consumption) If the project is run on Time and Materials basis Termination terms will vary depending on the service offered and will be agreed at the time of service commencement. Our termination notice for consulting, development and deployment activities is two calendar weeks (Termination Period). Any actual days worked (according to timesheets) up to the end of the Termination Period will become immediately payable by the client. Any finalisation of deliverables will need to be performed at that time. If the project is run on Fixed Price Projects basis For Lot 4 services with a fixed price and scope, the client will be liable for the full cost 7

8 of the fixed price projects if it is terminated early. Arcus will be prepared to examine whether / how clients costs can be minimized if larger / longer term projects are terminated early. Cloud Brokerage / Resale of Products Where Arcus is reselling third party services to the client as part of any Lot 4 service, clients will comply with standard termination services offered by the third party. These will be clearly communicated prior to service commencement. Should early termination by Client (Consumer) attract contract penalties from any third party, Arcus will pass these penalties to the Client (Consumer). Any such penalties will be payable with accordance to any terms expressed by the third party. By the Supplier (removal of the G-Cloud Service) The G-Cloud termination terms are agreed within the framework agreement. In general, all services purchased under this framework can continue to be supplied to consumers should the framework be withdrawn by the Supplier. 13. Data restoration / service migration 14. Consumer responsibilities When preparing project management materials for Specialist Cloud Service engagements, Arcus will make clear the contribution required from the client typically documentation provision, taking part in interviews and workshops and reviewing outputs with knowledge transfer activity where appropriate. 15. Technical requirements 8

9 16. Details of any trial service available 9

Cloud Brokerage. G-Cloud Service. Arcus Global 2014 1

Cloud Brokerage. G-Cloud Service. Arcus Global 2014 1 Cloud Brokerage G-Cloud Service 1 An overview of the G-Cloud Service Information assurance Backup/restore and disaster recovery On-boarding and Off-boarding processes/scope etc. Pricing Service management

More information

Service Management and ICT Monitoring and Reporting Advisory and Implementation Services

Service Management and ICT Monitoring and Reporting Advisory and Implementation Services Service Management and ICT Monitoring and Reporting Advisory and Implementation Services G-Cloud Service 1 1. An overview of the G-Cloud Service Arcus can assist you with a review and advice on the effectiveness

More information

Applications and Solutions Architecture Cloud Services

Applications and Solutions Architecture Cloud Services Applications and Solutions Architecture Cloud Services G-Cloud IV Service Definition Lot 4 - SCS Contact us: Danielle Pratt Email: G-Cloud@esynergy-solutions.co.uk About is a leading provider of IT Consultancy

More information

GCloud Application Development Service Definition. Application Development

GCloud Application Development Service Definition. Application Development GCloud Service Definition GCloud Service Definition Contents 1.... 3 1.1. Overview... 3 1.2. Information Assurance... 6 1.3. Backup / Restore / Disaster Recovery... 6 1.4. On-boarding and Off-boarding

More information

Ubertas Cloud Services: Service Definition

Ubertas Cloud Services: Service Definition Ubertas Cloud Services: Service Definition February 2013 Innovation. Power. Trust. Contents 1. About Ubertas... 2 Our Company... 2 Our Approach to Service Delivery... 2 Our Partner Network & the UK Cloud

More information

Cloud Enablement. Lot 4 - Specialist Cloud Services. Version: 2.0, Issue Date: 05/02/2014. Classification: Open

Cloud Enablement. Lot 4 - Specialist Cloud Services. Version: 2.0, Issue Date: 05/02/2014. Classification: Open Cloud Enablement Version: 2.0, Issue Date: 05/02/2014 Classification: Open Classification: Open ii MDS Technologies Ltd 2014. Other than for the sole purpose of evaluating this Response, no part of this

More information

Lot 4 Service Specification BUSINESS PROCESS MANAGEMENT (BPM) PROFESSIONAL SERVICES

Lot 4 Service Specification BUSINESS PROCESS MANAGEMENT (BPM) PROFESSIONAL SERVICES Lot 4 Service Specification BUSINESS PROCESS MANAGEMENT (BPM) PROFESSIONAL SERVICES Fujitsu Services Limited, 2013 OVERVIEW OF BUSINESS PROCESS MANAGEMENT (BPM) PROFESSIONAL SERVICES Business Process Management

More information

On-Boarding and Off-Boarding Services

On-Boarding and Off-Boarding Services On-Boarding and Off-Boarding Services www.gandlake.com Gandlake On-Boarding and Off-Boarding Services 2 Table of Contents Gandlake On-Boarding and Off-Boarding - Executive Overview 3 Information Assurance

More information

Specialist Cloud Services Lot 4 Cloud Printing and Imaging Consultancy Services

Specialist Cloud Services Lot 4 Cloud Printing and Imaging Consultancy Services Specialist Cloud Services Lot 4 Cloud Printing and Imaging Consultancy Services Page 1 1 Contents 1 Contents... 2 2 Transcend360 Introduction... 3 3 Service overview... 4 3.1 Service introduction... 4

More information

Software as a Service (SaaS) Online HR

Software as a Service (SaaS) Online HR Software as a Service (SaaS) Online HR Contents Service Definition... 3 An overview of the G-Cloud Service... 3 Key Service Attributes... 4 Information assurance... 4 Details of the level of backup/restore

More information

Cloud Enablement. Lot 4 - Specialist Cloud Services. Version: 3.0, Issue Date: 05/02/2014. Classification: Open

Cloud Enablement. Lot 4 - Specialist Cloud Services. Version: 3.0, Issue Date: 05/02/2014. Classification: Open Cloud Enablement Version: 3.0, Issue Date: 05/02/2014 Classification: Open Classification: Open ii MDS Technologies Ltd 201415/12/2014. Other than for the sole purpose of evaluating this Response, no part

More information

PAAS Public Sector Managed Services

PAAS Public Sector Managed Services Meritec Limited Meritec House, Acorn Business Park, Skipton, North Yorkshire, BD23 2UE 0845 3451155 servicepoint@meritec.co.uk www.meritec.co.uk Registered In England & Wales No. 3224622 Table of Contents

More information

Specialist Cloud Services Lot 4 Cloud EDRM Consultancy Services

Specialist Cloud Services Lot 4 Cloud EDRM Consultancy Services Specialist Cloud Services Lot 4 Cloud EDRM Consultancy Services Page 1 1 Contents 1 Contents... 2 2 Transcend360 Introduction... 3 3 Service overview... 4 3.1 Service introduction... 4 3.2 Service description...

More information

Liaison Technologies BPM, Data and Integration Consulting Service Definition. The G-Cloud Lot 4 Services offered (functional, non-functional) are:

Liaison Technologies BPM, Data and Integration Consulting Service Definition. The G-Cloud Lot 4 Services offered (functional, non-functional) are: Liaison Technologies BPM, Data and Integration Consulting Service Definition Liaison has for many years provided Strategic and Implementation consultancy around BPM, Data and Integration. Whilst Liaison

More information

CareFirst: Service Definition

CareFirst: Service Definition CareFirst: Service Definition Page 1 of 11 Contents 1. Service Overview... 3 2. Information Assurance... 4 3. Details of the level of backup/restore and disaster recovery that will be provided... 4 4.

More information

Secure Remote Backup (IL3) G-Cloud Lot3 IaaS

Secure Remote Backup (IL3) G-Cloud Lot3 IaaS Secure Remote Backup (IL3) G-Cloud Lot3 IaaS Contents Service Definition... 3 An overview of the Remote Backup as a Service... 3 Key Service Attributes... 4 Information assurance... 5 Details of the level

More information

Service Description Document Management in the Cloud

Service Description Document Management in the Cloud Service Description Document Management in the Cloud Product Overview Document Management in the Cloud enables an organisation to acquire a subscription based Document management application in a rapid

More information

Service 25: Digital Continuity - ediscovery Solutions

Service 25: Digital Continuity - ediscovery Solutions Lot: 4 Specialist Cloud Services Service 25: Digital Continuity - ediscovery Solutions An overview of the G-Cloud Service (functional, non functional) Discover Information based on content, metadata and

More information

Data Warehouse Testing Services

Data Warehouse Testing Services Data Warehouse Testing Services G-Cloud IV Service Definition Lot 4 - SCS Contact us: Danielle Pratt Email: G-Cloud@esynergy-solutions.co.uk About is a leading provider of IT Consultancy Services operating

More information

Specialist Cloud Services. Acumin Cloud Security Resourcing

Specialist Cloud Services. Acumin Cloud Security Resourcing Specialist Cloud Services Acumin Cloud Security Resourcing DOCUMENT: FRAMEWORK: STATUS Cloud Security Resourcing Service Definition G-Cloud Released VERSION: 1.0 CLASSIFICATION: CloudStore Acumin Consulting

More information

ARCHITECTURE SERVICES. G-CLOUD SERVICE DEFINITION.

ARCHITECTURE SERVICES. G-CLOUD SERVICE DEFINITION. ARCHITECTURE SERVICES. G-CLOUD SERVICE DEFINITION. Table of contents 1 Introduction...3 2 Architecture Services...4 2.1 Enterprise Architecture Services...5 2.2 Solution Architecture Services...6 2.3 Service

More information

SERVICE DEFINITION DOCUMENT MANAGEMENT IN THE CLOUD

SERVICE DEFINITION DOCUMENT MANAGEMENT IN THE CLOUD Commercial in Confidence 1 G-CLOUD III FRAMEWORK SERVICE DEFINITION DOCUMENT MANAGEMENT IN THE CLOUD Capita Division / Supplier: Capita Business Services Ltd powered by SkyScape Service Name: Document

More information

Security Consultants / Security Managed Services

Security Consultants / Security Managed Services Security Consultants / Security Managed Services Service Definition Document for G-Cloudv7 Services October 2015 Table of Contents Service Overview...3 Our Approach... 3 Features... 3 Benefits... 4 ON-BOARDING

More information

Integrated windows authentication for customers based on Probation GSI network

Integrated windows authentication for customers based on Probation GSI network Product Overview Victims Tracker (VT) is a software application, which was developed by London Probation Trust (LPT) to effectively manage the engagement / contact with victims of crime and the management

More information

Big Data Cloud Services

Big Data Cloud Services Big Data Cloud Services G-Cloud IV Service Definition Lot 4 - SCS Contact us: Danielle Pratt Email: G-Cloud@esynergy-solutions.co.uk About is a leading provider of IT Consultancy Services operating within

More information

Discovery Phase Delivery Service Definition

Discovery Phase Delivery Service Definition 17 Blossom Street London E1 6PL United Kingdom T : +44 20 7183 4250 F : +44 20 7183 4251 www.unboxedconsulting.com Discovery Phase Delivery Service Definition Unboxed Consulting Limited is registered in

More information

IPL Service Definition - Master Data Management for Cloud Related Services

IPL Service Definition - Master Data Management for Cloud Related Services IPL Proposal April 2014 IPL Service Definition - Master Data Management for Cloud Related Services Project: Date: 10 April 2014 Issue Number: Customer: Crown Commercial Service Page 1 of 11 IPL Information

More information

G-Cloud 7 Service Definition. Atos Oracle Cloud ERP Implementation Services

G-Cloud 7 Service Definition. Atos Oracle Cloud ERP Implementation Services G-Cloud 7 Service Definition Atos Oracle Cloud ERP Implementation Services Atos Oracle Cloud ERP Implementation Services Customers need adaptive and agile Enterprise Resource Planning (ERP) systems to

More information

Open Source Sales Force Automation (SFA) in the Cloud SaaS

Open Source Sales Force Automation (SFA) in the Cloud SaaS Open Source Sales Force Automation (SFA) in the Cloud SaaS Service Overview Our open source Sales Force Automation (SFA) in the cloud service allows customers to perform marketing automation through multi

More information

Overview... Backup & Disaster Recovery... Quality Management...

Overview... Backup & Disaster Recovery... Quality Management... Overview... We provide both a range of energy-efficiency, environmental and sustainability services to service all areas of the Lot 4 Specialist Cloud Services. Our services are offered through both digital

More information

Service Description, G-Cloud Services Social Media Monitoring and Engagement

Service Description, G-Cloud Services Social Media Monitoring and Engagement 60 Great Portland Street London W1W 7RT T: +44 (0)20 3128 8000 F: +44 (0)20 3128 8090 www.theenginegroup.com Service Description, G-Cloud Services Social Media Monitoring and Engagement Engine is made

More information

Master Data Management

Master Data Management 1 3 Master Data Management Support Services Service Definition MASTER DATA MANAGEMENT SUPPORT SERVICES Service Description The Master Data Management Support Services are part of the Cognizant Information

More information

G Cloud III Framework Lot 4 (SCS) Project Management

G Cloud III Framework Lot 4 (SCS) Project Management G Cloud III Framework Lot 4 (SCS) Project Management Contents Executive Summary 3 Project Management 4 Why Deloitte? 6 SFIA Rate Card 7 Contact 8 Service Definition (a) to (p) 9 Executive Summary PROJECT

More information

G-Cloud Service Definition. Atos Business Intelligence Dashboards and Analytics SCS

G-Cloud Service Definition. Atos Business Intelligence Dashboards and Analytics SCS G-Cloud Service Definition Atos Business Intelligence Dashboards and Analytics SCS Atos Business Intelligence Dashboards and Analytics SCS The Atos approach to Business Intelligence (BI) Dashboards and

More information

Bring Your Own Device Assessment

Bring Your Own Device Assessment Lot 4 Service Specification Bring Your Own Device Assessment OVERVIEW Bring Your Own Device (BYOD) is the fastest growing mega trend in the IT industry. CIOs are under pressure as employees demand to use

More information

IPL Service Definition - Data Recovery, Conversion and Migration

IPL Service Definition - Data Recovery, Conversion and Migration IPL Proposal IPL Service Definition - Data Recovery, Conversion and Migration Project: Date: 10 April 2014 Issue Number: V1 Customer: Crown Commercial Service Page 1 of 10 IPL Information Processing Limited

More information

Service Definition Document

Service Definition Document Service Definition Document QinetiQ Secure Cloud Protective Monitoring Service (AWARE) QinetiQ Secure Cloud Protective Monitoring Service (DETER) Secure Multi-Tenant Protective Monitoring Service (AWARE)

More information

G-CLOUD 7 - VIRTUAL ASSET MANAGER (VAM) SPECIALIST CLOUD SERVICES (SCS)

G-CLOUD 7 - VIRTUAL ASSET MANAGER (VAM) SPECIALIST CLOUD SERVICES (SCS) G-CLOUD 7 - VIRTUAL ASSET MANAGER (VAM) SPECIALIST CLOUD SERVICES (SCS) Service Definition 6th October 2015 TABLE OF CONTENTS VIRTUAL ASSET MANAGER (VAM) SPECIALIST CLOUD SERVICES (SCS) 3 SERVICE SUMMARY

More information

PTS Service Definition Document. G-Cloud 7. IT Service Continuity Management

PTS Service Definition Document. G-Cloud 7. IT Service Continuity Management PTS Service Definition Document G-Cloud 7 IT Service Continuity Management PTS Consulting Partners LLP 2015 The contents of this document must not be reproduced (wholly or in part) used or disclosed without

More information

G-Cloud Framework. Page 1. Document for Service Definition Audit management System. In response to G Cloud 6 Requirements

G-Cloud Framework. Page 1. Document for Service Definition Audit management System. In response to G Cloud 6 Requirements 1 G-Cloud Framework Document for Service Definition Audit management System In response to G Cloud 6 Requirements 1 2 Table of Content Audit Management System Minimize the Risk 1.The Audit management System.........

More information

Service Description - Testing

Service Description - Testing Service Description - Testing An overview of the G-Cloud Service (functional, non functional) Lockheed Martin provides a full range of testing services to the public sector including the provision of:

More information

Service Description Archive Storage in the Cloud

Service Description Archive Storage in the Cloud Service Description Archive Storage in the Cloud Product Overview Archive Storage in the Cloud enables an organisation to migrate their valuable but seldom used data to a cost efficient, reliable and secure

More information

Amazon Relational Database Service (RDS)

Amazon Relational Database Service (RDS) Amazon Relational Database Service (RDS) G-Cloud Service 1 1.An overview of the G-Cloud Service Arcus Global are approved to sell to the UK Public Sector as official Amazon Web Services resellers. Amazon

More information

G-Cloud Service Description. Atos: Cloud Professional Services: Requirements Specification

G-Cloud Service Description. Atos: Cloud Professional Services: Requirements Specification G-Cloud Service Description Atos: Cloud Professional Services: Requirements Specification Atos, the Atos logo, Atos Consulting, Atos Worldline, Atos Sphere, Atos Cloud, Atos Healthcare (in the UK) and

More information

Backup to the Cloud Service Definition

Backup to the Cloud Service Definition Backup to the Cloud Service Definition Service Overview Working together with its Cloud Services Partner, Skyscape, SynApps Solutions (SynApps) has developed its Backup to the Cloud service to enable organisations

More information

Mahler Consulting Problem Solved, Smart Solutions for your Business

Mahler Consulting Problem Solved, Smart Solutions for your Business Mahler Consulting Problem Solved, Smart Solutions for your Business Mahler Cloud Database Support & Migration Service Mahler Services Mahler Consulting Service Definition Document P a g e 0 Index Page

More information

Documentum Document Management in the Cloud Service Definition

Documentum Document Management in the Cloud Service Definition Documentum Document Management in the Cloud Service Definition Service Overview Working together with its Cloud Services Partner, Skyscape, SynApps Solutions (SynApps) has developed its Documentum Document

More information

Informed Solutions InformedINSIGHT Big Data G-Cloud5 Service Definition

Informed Solutions InformedINSIGHT Big Data G-Cloud5 Service Definition Informed Solutions InformedINSIGHT Big Data V1.0.0 **PROTECT COMMERCIAL** London 11 Old Queen Street, Westminster, London, SW1H 9JA, UK Tel: +44(0)20 3042 2000 Fax: +44(0)20 3042 2015 www.informed.com

More information

CenturyLink Disaster Recovery Service. G-Cloud V Lot 4 (Specialist Cloud Services)

CenturyLink Disaster Recovery Service. G-Cloud V Lot 4 (Specialist Cloud Services) CenturyLink Disaster Recovery Service G-Cloud V Lot 4 (Specialist Cloud Services) Overview of the Service To help public sector organisations be prepared in the event of a disaster, CenturyLink Technology

More information

Overview. Service Description: BCP & DR Strategy (L6)

Overview. Service Description: BCP & DR Strategy (L6) Service Description: BCP & DR Strategy (L6) Government Enterprise Architecture Specialists T: 07966 457 571 E: peter@vision-ist.net Overview Visionist will help your organisation develop a Business Continuity

More information

ediscovery G-Cloud V Service Definition Lot 4 SCS Contact us: Danielle Pratt Tel: 0207 444 4080 Email: G-Cloud@esynergy-solutions.co.

ediscovery G-Cloud V Service Definition Lot 4 SCS Contact us: Danielle Pratt Tel: 0207 444 4080 Email: G-Cloud@esynergy-solutions.co. ediscovery G-Cloud V Service Definition Lot 4 SCS Tender Validity Period: 120 days from 10/04/14 Contact us: Danielle Pratt Email: G-Cloud@esynergy-solutions.co.uk Contents About... 1 Specialist Cloud

More information

GPG13 Protective Monitoring. Service Definition

GPG13 Protective Monitoring. Service Definition GPG13 Protective Monitoring Service Definition Issue Number V1.3 Document Date 27 November 2014 Author: D.M.Woodcock Classification UNCLASSIFIED Version G-Cloud 6 2014 Copyright Assuria Limited. All rights

More information

G-Cloud Service Description. Atos Microsoft Dynamics CRM on Demand

G-Cloud Service Description. Atos Microsoft Dynamics CRM on Demand G-Cloud Service Description Atos Microsoft Dynamics CRM on Demand February 2013 Atos, the Atos logo, Atos Consulting, Atos Worldline, Atos Sphere, Atos Cloud, Atos Healthcare (in the UK) and Atos WorldGrid

More information

G-Cloud Service Definition. Atos Data Quality Audit SCS

G-Cloud Service Definition. Atos Data Quality Audit SCS G-Cloud Service Definition Atos Data Quality Audit SCS Atos Data Quality Audit SCS As organisations increasingly utilise a hybrid of Legacy and Cloud based technology platforms, it becomes increasingly

More information

G-Cloud Service Definition. Atos Rapid Pilot Mobile Application Development Service SCS

G-Cloud Service Definition. Atos Rapid Pilot Mobile Application Development Service SCS G-Cloud Service Definition Atos Rapid Pilot Mobile Application Development Service SCS Atos Rapid Pilot Mobile Applications Development Service SCS Designed to provide rapid development and deployment

More information

MDM & ENTERPRISE MOBILITY SERVICE DESCRIPTION G-CLOUD 7 OCTOBER 3, 2015

MDM & ENTERPRISE MOBILITY SERVICE DESCRIPTION G-CLOUD 7 OCTOBER 3, 2015 OCTOBER 3, 2015 MDM & ENTERPRISE MOBILITY SERVICE DESCRIPTION G-CLOUD 7 607 Milton Keynes Business Centre Hayley Court, Linford Wood, Milton Keynes. MK14 6gD Table of Contents 1 Introduction 4 1.1 Executive

More information

G-Cloud Service Definition. Atos SI Oracle CRM and CX Services

G-Cloud Service Definition. Atos SI Oracle CRM and CX Services G-Cloud Service Definition Atos SI Oracle CRM and CX Services Atos SI Oracle CRM and CX Services SCS Atos provides a range of expert Customer Relationship Management (CRM) and Customer Experience (CX)

More information

GPS G-Cloud Lot 4: Oracle Business Intelligence Cloud Consultancy Service Definition

GPS G-Cloud Lot 4: Oracle Business Intelligence Cloud Consultancy Service Definition GPS G-Cloud Lot 4: Contents 1 Introduction... 3 2 Service... 4 2.1 Cloud Consultancy Overview... 4 2.2 Information assurance... 5 2.3 Backup/Restore and Disaster Recovery... 6 2.4 On-boarding and Off-boarding...

More information

2. Consultancy and Support

2. Consultancy and Support G-Cloud Services 4 Service Definition Grant Management Services Lot 3 1. CC Grant Tracker 2. Consultancy and Support Submitted By: Dave Allan CC Technology Ltd 375 West George St Glasgow G2 4LW dave.allan@cctechnology.com

More information

Software Development Services

Software Development Services Software Development Services G-Cloud IV Service Definition Lot 4 - SCS Contact us: Danielle Pratt Email: G-Cloud@esynergy-solutions.co.uk About is a leading provider of IT Consultancy Services operating

More information

Execview Outsourced Services Management

Execview Outsourced Services Management EXECVIEW for G-Cloud Framework Users Execview Outsourced Services Management Service Definition for G-Cloud iv G-Cloud iv Service Description An overview of the G-Cloud Service (functional, non-functional)

More information

Software Development for Cloud Implementations - Service Definition

Software Development for Cloud Implementations - Service Definition Software Development for Cloud Implementations - Service Definition 1 Terms of Reference This Service Definition describes the Software Development Services offered as Specialist Cloud Services by Professional

More information

Service description iseeu Intelligent Customer Service & Workflow Software as a Service. Terms and Conditions Software as a Service.

Service description iseeu Intelligent Customer Service & Workflow Software as a Service. Terms and Conditions Software as a Service. Service description iseeu Intelligent Customer Service & Workflow Software as a Service Terms and Conditions Software as a Service G-Cloud 4 Contents iseeu G-Cloud 4 Terms and Conditions... 3 iseeu G-Cloud

More information

Agilisys G-Cloud Service V

Agilisys G-Cloud Service V Agilisys G-Cloud Service V Service Definition Endpoint Management Lot 1 Infrastructure as a Service (IaaS) April 2014 At Agilisys we deliver success through innovation working with our clients to transform

More information

Joint ICT Service ICT Strategy 2014-17

Joint ICT Service ICT Strategy 2014-17 Document History Document Location This document is only valid on the day it was printed. The source of the document will be found in (see footer) Revision History Date of this revision: 19 th May 2014

More information

G-Cloud Service Definition. Atos Oracle Cloud ERP Implementation Services

G-Cloud Service Definition. Atos Oracle Cloud ERP Implementation Services G-Cloud Service Definition Atos Oracle Cloud ERP Implementation Services Atos Oracle Cloud ERP Implementation Services Customers need adaptive and agile Enterprise Resource Planning (ERP) systems to support

More information

DATA ANALYTICS SERVICES. G-CLOUD SERVICE DEFINITION.

DATA ANALYTICS SERVICES. G-CLOUD SERVICE DEFINITION. DATA ANALYTICS SERVICES. G-CLOUD SERVICE DEFINITION. Table of contents 1 Introduction...3 2 Services Overview...4 2.1 Rapid KPI Reporting Delivery Services...4 2.2 Data Discovery & Exploitation Services...5

More information

service description Document Management in the Cloud Software as a Service

service description Document Management in the Cloud Software as a Service easy to adopt, easy to use, easy to leave service description Document Management in the Cloud Software as a Service version 4.0 Contents Overview... 3 Example use cases... 3 Pricing... 4 Trial service...

More information

PTS Resourcing Service Definition Document. G-Cloud 6. Microsoft Dynamics Developer and Software Development Services

PTS Resourcing Service Definition Document. G-Cloud 6. Microsoft Dynamics Developer and Software Development Services PTS Resourcing Service Definition Document G-Cloud 6 Microsoft Dynamics Developer and Software Development Services PTS Resourcing LLP 2014 The contents of this document must not be reproduced (wholly

More information

Responsive Web Design and UX Consultancy

Responsive Web Design and UX Consultancy Responsive Web Design and UX Consultancy Our responsive design process considers user experience across both desktop, mobile and tablet devices. We apply analysis and science to content architecture and

More information

VividApps Limited Service Definition Document

VividApps Limited Service Definition Document VividApps Limited Service Definition Document Page 1 of 10 Overview Reap the Benefits of multiple services from a single application, keeping you proactively connected with your clients. Assurity is a

More information

Lot 1 Service Specification MANAGED SECURITY SERVICES

Lot 1 Service Specification MANAGED SECURITY SERVICES Lot 1 Service Specification MANAGED SECURITY SERVICES Fujitsu Services Limited, 2013 OVERVIEW OF FUJITSU MANAGED SECURITY SERVICES Fujitsu delivers a comprehensive range of information security services

More information

Growth Through Excellence

Growth Through Excellence Growth Through Excellence Public/Private Cloud Services Service Definition Document G- Cloud 5 REFERENCE NUMBER RM1557v Table of Contents Table of Contents... 3 Executive Summary... 4 About the Company...

More information

Vodafone Primary Storage NAS

Vodafone Primary Storage NAS G-Cloud 6 Primary Storage NAS Service Definition Vodafone Primary Storage NAS Overview Vodafone Primary Storage Network Attached Storage (NAS) gives you a flexible way to provide file storage for your

More information

ediscovery Services from Quadrant - to enable more or better use of Cloud Services (Service Definition, G-Cloud CloudStore Services)

ediscovery Services from Quadrant - to enable more or better use of Cloud Services (Service Definition, G-Cloud CloudStore Services) - to enable more or better use of Cloud Services (Service Definition, G-Cloud CloudStore Services) Quadrant Consultants Limited Golden Cross House, 8 Duncannon St, WC2N 4JF Tel: 00 44 (0)20 7868 5470 Email:

More information

Vodafone secure mail services

Vodafone secure mail services Vodafone secure mail services Overview The G-Cloud Mail service is a business-class email system based on Microsoft Exchange. It provides a secure and robust email service, and includes an inbox, calendar,

More information

Service: Contract Management (Software as a Service)

Service: Contract Management (Software as a Service) Service: Contract Management (Software as a Service) 1. Description: An overview of the G-Cloud Service (functional, non-functional) econtract Management allows for the management of a contract after award,

More information

Lot 4 Specialist Cloud Service Questmark Ltd. Video Conferencing Small Meeting Room Service

Lot 4 Specialist Cloud Service Questmark Ltd. Video Conferencing Small Meeting Room Service Lot 4 Specialist Cloud Services Lot 4 Specialist Cloud Service Questmark Ltd Video Conferencing Small Meeting Room Service QUESTMARK LIMITED Park House, 104 Derby Road, Long Eaton, NG10 4LS Telephone:

More information

Solution Overview. Our Solution employs two tiers of storage aligning costs of storage with the changing value of data over time.

Solution Overview. Our Solution employs two tiers of storage aligning costs of storage with the changing value of data over time. Service Solution Overview Online Backup per TB model Databarracks fully managed online backup solution uses the Asigra software to back up and protect both physical and virtual environments. Housed in

More information

Big Data Support Services. Service Definition

Big Data Support Services. Service Definition 1 3 Big Data Support Services Service Definition BIG DATA SUPPORT SERVICES Service Description The Big Data Support Services are part of the Cognizant Information Management service family. Providing a

More information

Event Ticketing. www.hydrant.co.uk sales@hydrant.co.uk 0845 862 1111

Event Ticketing. www.hydrant.co.uk sales@hydrant.co.uk 0845 862 1111 Event Ticketing Our hosted online ticketing solution provides a simple cloud based software as a service solution where we run all the server technology for you. Via your login we provide simple tools

More information

Mahler Consulting Problem Solved, Smart Solutions for your Business

Mahler Consulting Problem Solved, Smart Solutions for your Business Mahler Consulting Problem Solved, Smart Solutions for your Business Cloud Service Desk Management Service Mahler Services Mahler Consulting Service Definition Document P a g e 0 Index Page Table of Contents

More information

Amazon Compute - EC2 and Related Services

Amazon Compute - EC2 and Related Services Amazon Compute - EC2 and Related Services G-Cloud Service 1 1.An overview of the G-Cloud Service Arcus Global are approved to sell to the UK Public Sector as official Amazon Web Services resellers. Amazon

More information

evid Scheduler Service Definition

evid Scheduler Service Definition 1. G-CLOUD SERVICE NON-FUNCTIONAL OVERVIEW The evid Scheduler Mobile App provides a modern and easily accessible way for Programme Tutors to access the information held in the evid Scheduler system. Tailored

More information

Methods - EpheSoft Intelligent Document Scanning Cloud Consulting Services Ixxus

Methods - EpheSoft Intelligent Document Scanning Cloud Consulting Services Ixxus Methods - EpheSoft Intelligent Document Scanning Cloud Consulting Services Ixxus SERVICE DEFINITION An overview of the G- Cloud Service (functional, non functional); Ephesoft is an Open Source document

More information

PSN Protective Monitoring. Service Definition

PSN Protective Monitoring. Service Definition PSN Protective Monitoring Service Definition Issue Number V3.0 Document Date 29 September 2015 Author: R.N. Connor Classification UNCLASSIFIED Version G-Cloud 7 2015 Copyright Tenian Limited. All rights

More information

The Cadence Partnership Service Definition

The Cadence Partnership Service Definition The Cadence Partnership Service Definition About Cadence The Cadence Partnership is an independent management consultancy, specialising in working with a wide range of organisations, solving complex issues

More information

G-Cloud Service Definition Canopy Big Data proof of concept Service SCS

G-Cloud Service Definition Canopy Big Data proof of concept Service SCS G-Cloud Service Definition Canopy Big Data proof of concept Service SCS Canopy Big Data proof of concept Service SCS Canopy Big Data Proof of Concept (PoC) Service is a consulting service that helps the

More information

G-Cloud Service Definition. Atos Business Intelligence Dashboards and Analytics SCS

G-Cloud Service Definition. Atos Business Intelligence Dashboards and Analytics SCS G-Cloud Service Definition Atos Business Intelligence Dashboards and Analytics SCS Atos Business Intelligence Dashboards and Analytics SCS The Atos approach to Business Intelligence (BI) Dashboards and

More information

SERVICE DEFINITION G-CLOUD 7 SECURE FILE TRANSFER DIODE. Classification: Open

SERVICE DEFINITION G-CLOUD 7 SECURE FILE TRANSFER DIODE. Classification: Open SERVICE DEFINITION G-CLOUD 7 SECURE FILE TRANSFER DIODE Classification: Open Classification: Open ii MDS Technologies Ltd 2015. Other than for the sole purpose of evaluating this Response, no part of this

More information

Execview Project Portfolio Management

Execview Project Portfolio Management EXECVIEW for G-Cloud Framework Users Execview Project Portfolio Management Service Definition for G-Cloud iii G-Cloud ITT Service Definition overview (This section of our response is intended to provide

More information

G-Cloud Cloud Storage Service Definition

G-Cloud Cloud Storage Service Definition G-Cloud 6 Cloud Storage Service Definition 1 Table of Contents 1 Service Definition (Technical Service Overview) 1.1 Overview 1.2 Trial 2 Service and Process 2.1 Service Provisioning 2.1.1 On-boarding

More information

Firewall Administration and Management

Firewall Administration and Management Firewall Administration and Management Preventing unauthorised access and costly breaches G-Cloud 5 Service Definition CONTENTS Overview of Service... 2 Protects Systems and data... 2 Optimise firewall

More information

Invest in Innovation. G-Cloud Services 4. Integrated Business Management solution. Service Definition. In association with QOREX Ltd

Invest in Innovation. G-Cloud Services 4. Integrated Business Management solution. Service Definition. In association with QOREX Ltd Invest in Innovation G-Cloud Services 4 Integrated Business Management solution Service Definition In association with QOREX Ltd 23 rd 1. Introduction to Neil Stevens Consulting Ltd As a specialist provider

More information

Our consultancy team will provide guidance throughout the process helping you to produce the necessary documentation and raise staff awareness.

Our consultancy team will provide guidance throughout the process helping you to produce the necessary documentation and raise staff awareness. Service Definition Business Continuity Plan Overview of Service Sapphire provides a bespoke service, working with your organisation to develop a comprehensive Business Continuity Plan (BCP) designed to

More information

IPL Service Definition - Data Quality

IPL Service Definition - Data Quality IPL Proposal V1 April 2014 Project: Date: 10 April 2014 Issue Number: V1 Customer: Crown Commercial Service Page 1 of 11 IPL Information Processing Limited 2014 Contents 1. Service - Data Quality 3 1.1.

More information

Bespoke Cloud Software and Web Application Development

Bespoke Cloud Software and Web Application Development G-Cloud: Special Cloud Services (Lot 4) Service Definition Bespoke Cloud Software and Web Application Development 17 th September 2013 Version 1 Contact: John Wiseman STCS Limited Gear House Saltmeadows

More information

Mahler Consulting Problem Solved, Smart Solutions for your Business

Mahler Consulting Problem Solved, Smart Solutions for your Business Mahler Consulting Problem Solved, Smart Solutions for your Business Mahler Cloud Project Management Service Mahler Services Mahler Consulting Service Definition Document P a g e 0 Index Page Table of Contents

More information

G Cloud III Framework Lot 4 (SCS) CHECK Accredited Penetration Testing Services

G Cloud III Framework Lot 4 (SCS) CHECK Accredited Penetration Testing Services G Cloud III Framework Lot 4 (SCS) CHECK Accredited Penetration Testing Services Contents Executive Summary 3 CHECK Accredited Penetration Testing Services 4 Why Deloitte? 5 Package Cost 7 Contact 9 Service

More information

Service description RFL Virtual Data Centre

Service description RFL Virtual Data Centre Service description RFL Virtual Data Centre IaaS G-Cloud 6 1 Contents Overview... 3 Highlights... 3 Description... 3 Use cases... 3 Use cases... 5 Use cases... 5 Pricing... 5 Information assurance... 5

More information