Broker Academy Regional Training Programme
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1 CII_3031- Academy Training Programme_V8 17/4/08 16:01 Page 1 Academy Regional Training Programme Get on course for business success CII Academy working in partnership with:
2 CII_3031- Academy Training Programme_V8 17/4/08 16:01 Page 2 Academy Regional Training This prospectus contains details on the Academy regional face-to-face training programme. The CII, in conjunction with BIBA and AXA, has created the Academy. This provides a co-ordinated approach to training and development activity for firms and individuals across the broking sector. In particular, the regional face-to-face training programme, which has been devised and developed in consultation with brokers, will bring practical training solutions to locations across the UK. It's what you want, where you want it. The emphasis with these courses is to provide expert coverage of technical, business, management and sales issues as well as supporting study for professional qualifications, thereby equipping individual brokers and their firms for success in a competitive market. In every case, courses are delivered by leading market practitioners who can share first-hand experience of the issues. The face-to-face format ensures a stimulating, challenging and rewarding group learning environment that allows delegates to network with fellow broking professionals, adding another dimension to the experience. Local delivery of these high-quality courses ensures the cost of attending is highly competitive with a days training typically priced from 99. At launch, we are offering more than 140 courses in the following regions: Anglia; East Midlands; West Midlands; Merseyside & Greater Manchester; Scotland; Yorkshire & Northern UK and West of England. Additional courses and venues will be added during the year in line with demand. You and/or any of your staff can book places on these courses by visiting: The portfolio of courses is extensive, but we are keen to hear of any additional topics that brokers would like to see covered. You can make suggestions for consideration or offer any other views via: brokeracademy@ssluk.net Additionally, we can, subject to minimum numbers, run these courses at your company premises or other chosen location and also tailor existing courses to align with the particular training objectives of your company. The following pages contain details of the face-to-face training programme. Academy regional training is delivered through Searchlight Training, a specialist insurance training provider. 2
3 CII_3031- Academy Training Programme_V8 17/4/08 16:01 Page 3 Contents Course Listings 4 > Anglia Region 5 > East Midlands Region 6 > Merseyside and Greater Manchester Regions 7 > West Midlands Region 8 > West of England Region 9 > Yorkshire and Northern Region 10 > Scotland 3
4 CII_3031- Academy Training Programme_V8 17/4/08 16:01 Page 4 Anglia Region Technical Level Date Cost per delegate Marine Cargo and Goods in Transit Business Skills Date Cost per delegate Introduction 23 Apr Business Interruption Intermediate 28 May Commercial Property Intermediate 12 Jun Construction Introduction 31 Jul Contract Works Intermediate 17 Sep Engineering and Inspection Introduction 12 Nov Communication Skills 08 Apr Letter and Report Writing Skills 10 Apr Customer Care Skills 13 May Influencing Skills 01 Oct Self Management and Personal Effectiveness 13 Nov Management Skills Date Cost per delegate Introduction to Management 02 Apr Managing Difficult People 02 Jul Managing Performance of Sales Teams 24 Apr Sales and Relationship Management Skills 10 Jun Negotiation Skills 18 Jun Networking Skills 18 Sep Unless otherwise notified courses will take place at: AXA, Suffolk House, Civic Drive, Ipswich, IP1 2AN Searchlight Training 4
5 CII_3031- Academy Training Programme_V8 17/4/08 16:01 Page 5 East Midlands Region Technical Level Date Cost per delegate Liability Intermediate 08 Apr Motor Technical Technical 09 Apr Business Interruption Intermediate 14 Apr Introduction to Introduction 22 Apr Claims Introduction 07 May Marine Cargo and Goods In Transit Introduction 22 May Professional Indemnity Intermediate 10 Jun Commercial Packages Introduction 09 Jul Contract Works Intermediate 06 Aug Personal Accident and Sickness Introduction 09 Sep Underwriting and Risk Assessment Introduction 24 Sep Construction Introduction 07 Oct Motor Trade Introduction 14 Oct Marine Cargo and Goods In Transit Intermediate 04 Nov Household Intermediate 11 Nov Directors and Officers Liability Intermediate 12 Nov Business Skills Date Cost per delegate Management Skills Date Cost per delegate Letter and Report Writing Skills 03 Jun Customer Care Skills 11 Aug Meeting Skills 18 Sep Time Management 21 Oct Self Management and Personal Effectiveness 11 Dec Change Management 23 May Managing Difficult People 13 Nov Introduction to Management 06 Jun Sales and Relationship Management Skills 23 Sep Unless otherwise notified courses will take place at: Oval Broking Ltd, 5 Western Boulevard, Leicester, LE2 7EX Searchlight Training 5
6 CII_3031- Academy Training Programme_V8 17/4/08 16:01 Page 6 Merseyside and Greater Manchester Regions Technical Level Date Cost per delegate Environmental Risks Intermediate 24 Apr Professional Indemnity Introduction 30 Apr Motor Fleet Introduction 14 May Risk Management and Putting It Into Practice Intermediate 15 May Commercial Introduction 20 May Contract Works Intermediate 03 Jun Business Interruption Intermediate 06 Jun Liability Intermediate 17 Jun Professional Indemnity Intermediate 24 Jun Liability Introduction 01 Jul Contractors Liability Intermediate 08 Jul Claims Introduction 10 Jul Directors and Officers Liability Introduction 15 Jul Intermediate 14 Oct Commercial Property Introduction 27 Oct Motor Fleet Intermediate 18 Nov Commercial Property Intermediate 25 Nov CII Examination Revision Days Date Cost per delegate Business Skills Date Cost per delegate Management Skills Date Cost per delegate Time Management 22 Apr Letter and Report Writing Skills 25 Jun Customer Care Skills including Awkward and Angry Customers CII Certificate in Exam Revision Day (IF1) 02 Apr CII Diploma in Exam Revision Day (P01) 10 Oct Sep Performance Appraisals 16 Sep Unless otherwise notified courses will take place at: AXA, Fountain Street, Manchester, M2 2EX. Sales and Relationship Management Skills 05 Jun Searchlight Training 6
7 CII_3031- Academy Training Programme_V8 17/4/08 16:01 Page 7 West Midlands Region Technical Level Date Cost per delegate Engineering and Inspection Directors and Officers Liability Introduction 08 Apr Intermediate 09 Apr Property Claims Introduction 15 Apr Marine Cargo and Goods In Transit Intermediate 20 May Liability Intermediate 11 Jun Motor Fleet Intermediate 23 July Marine Cargo and Goods In Transit Introduction 06 Aug Introduction to Introduction 03 Sep Professional Indemnity Intermediate 11 Sep Directors and Officers Liability Intermediate 17 Sep Engineering and Inspection Intermediate 07 Oct Liability Advanced 08 Oct Contractors Liability Intermediate 09 Oct Commercial Property Intermediate 03 Dec Business Skills Date Cost per delegate Management Skills Date Cost per delegate Self Management and Personal Effectiveness 10 Jul Presentation Skills 05 Aug Introduction to Management 08 May Team Leadership 12 Jun Performance Appraisals 25 Sep Delegation Skills 11 Nov Sales and Relationship Management Skills 04 Jun Unless otherwise notified courses will take place at: AXA, City Plaza, Temple Row, Birmingham, B2 5AF. Searchlight Training 7
8 CII_3031- Academy Training Programme_V8 17/4/08 16:01 Page 8 West of England Region Technical Level Date Cost per delegate Directors and Officers Liability Introduction 10 Apr Claims Introduction 22 Apr Marine Cargo and Goods In Transit Introduction 29 Apr Environmental Risks Intermediate 13 May Commercial Introduction 27 May Professional Indemnity Intermediate 24 Jun Liability Intermediate 26 Jun Marine Cargo and Goods In Transit Intermediate 08 Jul Contractors Liability Intermediate 10 Jul Directors and Officers Liability Intermediate 27 Aug Introduction to Introduction 15 Sep Liability Advanced 07 Oct Contract Works Intermediate 27 Nov CII Examination Revision Days Date Cost per delegate Business Skills Date Cost per delegate Management Skills Date Cost per delegate CII Certificate in Revision Day (IF1) 07 Apr CII Diploma in Revision Day (PO1) 03 Oct Time Management 09 May Influencing Skills 10 Oct Coaching Skills 05 Sep Introduction to Management 21 Nov Sales and Relationship Management Skills 09 Jun Unless otherwise notified courses will take place at: AXA, Greyfriars, Lewins Mead, Bristol, BS1 2LR Searchlight Training 8
9 CII_3031- Academy Training Programme_V8 17/4/08 16:01 Page 9 Yorkshire and Northern Region Technical Level Date Cost per delegate Assess user Business Continuity Planning Introduction 02 Apr Business Interruption Intermediate 16 Apr Engineering and Inspection Introduction 23 Apr Motor Trade Introduction 07 May Commercial Property Intermediate 21 May Contractors Advanced 11 Jun Liability Introduction 18 Jun Environmental Risks Advanced 25 Jun Commercial Property Introduction 02 July Introduction to Introduction 10 Sep Contract Works Intermediate 22 Oct Business Interruption Intermediate 29 Oct Personal Lines Introduction 05 Nov Motor Fleet Intermediate 12 Nov Liability Introduction 26 Nov Professional Indemnity Intermediate 03 Dec CII Examination Revision Days Date Cost per delegate Management Skills Date Cost per delegate CII Diploma in Revision Day (PO1) 09 Apr CII Certificate in Revision Day (IF1) 08 Oct CII Certificate in Revision Day (IF2) 09 Oct Essential Leadership Skills 17 Sep Sales and Relationship Management Skills 03 Sep Awkward or Angry Customers and Influencing Skills 01 Oct Unless otherwise notified courses will take place at: AXA Leeds, Bank House, 27 Kings Street, Leeds, LS1 2HL Searchlight Training 9
10 CII_3031- Academy Training Programme_V8 17/4/08 16:01 Page 10 Scotland Technical Level Date Cost per delegate Assess user Commercial Property Advanced 22 May Contractors Advanced 03 Jun Motor Fleet Intermediate 05 Jun Directors & Officers Liability Intermediate 11 Jun Property Claims Intermediate 26 Jun Marine Cargo & Goods in Transit Intermediate 23 Sep Professional Indemnity Intermediate 01 Oct Liability Advanced 29 Oct Business Interruption Advanced 05 Nov Contractors Advanced 11 Nov Management Skills and Development Date Cost per delegate Essential Leadership Skills 11 Sep Sales and Relationship Management Skills 22 May Venue details will be confirmed at a later date. Searchlight Training 10
11 CII_3031- Academy Training Programme_V8 17/4/08 16:01 Page 11 11
12 CII_3031- Academy Training Programme_V8 17/4/08 16:01 Page 1 Academy Regional Face-to-Face Training is delivered by: Searchlight Training Tel: +44 (0) Fax: +44 (0) brokeracademy@ssluk.net web: The Chartered Institute 2007 CII_3031
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