UK Face-to-Face Broker Training Course Programme

Transcription

1 CII Broker Academy UK Face-to-Face Broker Training Course Programme Q2 Q working in partnership with:

2 What our delegates think UK Face-to-Face Broker Training Excellent course, excellent trainer. Very beneficial to my everyday work. Commercial property Made what was a frightening subject interesting and easy to understand. Advanced business interruption The Broker Academy s UK training programme delivers a mix of targeted technical, business and soft skills courses at 15 locations across the UK. Conceived and developed following consultation with brokers, courses deliver a stimulating and rewarding learning environment to sharpen broking skills and enhance career potential. Courses are delivered by leading market practitioners who share first-hand experience of the issues facing today s brokers. The UK wide training programme delivers high-quality training at affordable prices, with a full-day s training from only 120 for CII members and 140 for non-members. The course was very informative and I thought the trainer was excellent in every area. Cyber risks Really enjoyed the course. Trainer was very knowledgeable and easy to talk to. Liability Course listing by venue Over the following pages you will find the Broker Academy course listing for the remainder of For ease of reference courses are grouped by venue and listed in alphabetical order. For full course details including course overview, outline programme, learning outcomes and online booking please visit Additional options In addition to our public course options Broker Academy Training also offers: In-house delivery Any of our courses can be delivered off the shelf to teams, or we can tailor course content to meet your specific needs. Delivery can take place at any of our training locations across the country, or at your own premises, saving on travel expenses and reducing the time staff spend away from the office. Bespoke course development We can work with you to design a training solution tailored to the needs of your business, whether it s an adapted scheduled course or a completely new course. Our systematic approach covers scoping, creation and delivery, right through to evaluation. To find out more... Call: +44 (0) brokeracademytraining@cii.co.uk Web:

3 2 Belfast Intermediate business interruption Intermediate Technical 15 Jun Introduction to commercial Introduction Technical 07 Jul Intermediate commercial Intermediate Technical 02 Sep Introduction Technical 30 Apr Intermediate liability Intermediate Technical 06 Aug Introduction to motor trade Introduction Technical 02 Apr Birmingham Business communication skills Introduction Business and soft skills 19 May Intermediate claims handling Intermediate Technical 20 May Introduction to commercial property Introduction Technical 18 May Intermediate contractors Intermediate Technical 13 Nov Customer care Introduction Business and soft skills 02 Sep Developing a training and competence scheme within your firm Intermediate Business and soft skills 20 Apr Intermediate environmental liability Intermediate Technical 11 Jun Introduction to Excel for brokers Introduction Technical 29 Apr/18 Nov Intermediate household Intermediate Technical 21 May/10 Dec Introduction to Introduction Technical 18 Aug Leading effective teams Introduction Business and soft skills 29 May Intermediate liability Intermediate Technical 01 Sep Introduction to motor Introduction Technical 12 Nov Introduction to motor trade Introduction Technical 06 Jul Problem solving and decision making skills Introduction Business and soft skills 15 Jul Advanced professional indemnity Advanced Technical 26 Oct Introduction to public and products liability Introduction Technical 06 May Sales bringing in more business from clients Introduction Business and soft skills 28 May Introduction to small commercial packages Introduction Technical 14 Apr Intermediate T&C workshop Intermediate Technical 21 Jul Introduction to underwriting risk assessment Introduction Technical 21 Jul Bristol Building a truly successful team Intermediate Business and soft skills 04 Nov Introduction to business interruption Introduction Technical 14 Aug Intermediate commercial property Intermediate Technical 21 Sep Intermediate directors and officers liability Intermediate Technical 31 Jul Introduction to Excel for brokers Introduction Technical 06 May/25 Nov Introduction to Introduction Technical 05 Nov Intermediate liability Intermediate Technical 03 Jul Managing high performance Introduction Business and soft skills 09 Apr Introduction to motor Introduction Technical 26 May Intermediate professional indemnity Intermediate Technical 21 May Intermediate public and products liability Intermediate Technical 09 Sep Sales bringing in more business from clients Introduction Business and soft skills 15 Apr Cardiff Business communication skills Introduction Business and soft skills 19 Aug Introduction to business interruption Introduction Technical 28 Sep Introduction to commercial packages Introduction Technical 01 Apr Introduction to Introduction Technical 05 Jun Intermediate motor trade Intermediate Technical 03 Jun Intermediate professional indemnity Intermediate Technical 01 Oct Doncaster Intermediate claims handling Intermediate Technical 08 Apr Edinburgh Intermediate business interruption Intermediate Technical 23 Jun Introduction to motor Introduction Technical 29 Sep Glasgow Building a truly successful team Intermediate Business and soft skills 03 Jun Business communication skills Introduction Business and soft skills 25 Aug Introduction to Introduction Technical 08 Apr

4 4 Leeds Leeds 5 Intermediate alternative risk transfer Intermediate Technical 05 May Introduction to professional indemnity Introduction Technical 16 Jul Business communication skills Introduction Business and soft skills 07 Jul Intermediate professional indemnity Intermediate Technical 14 Apr Introduction to business interruption Introduction Technical 10 Jul Advanced professional indemnity Advanced Technical 01 Sep Intermediate business interruption Intermediate Technical 21 Sep Advanced business interruption case study workshop Advanced Technical 17 Jun Advanced professional indemnity Advanced Technical 03 Jun Introduction to public liability Introduction Technical 06 May Business writing skills Introduction Business and soft skills 10 Nov Recruitment and selection Introduction Business and soft skills 17 Nov Intermediate claims handling Intermediate Technical 15 Apr Introduction to re Introduction Technical 13 May Intermediate commercial Intermediate Technical 08 Dec Introduction to the role of the broker Introduction Technical 25 Aug Introduction to commercial packages Introduction Technical 15 Sep Sales bringing in more business from clients Introduction Business and soft skills 05 Aug Intermediate commercial property Intermediate Technical 19 Jun Sales bringing in new clients Introduction Business and soft skills 08 Dec Introduction to construction Introduction Technical 25 Nov Sales presentations, proposals and tenders Introduction Business and soft skills 11 Aug Advanced contract works case study workshop Advanced Technical 24 Sep Intermediate contractors Intermediate Technical 16 Dec Intermediate T&C workshop Intermediate Technical 03 Sep/11 Dec Introduction to understanding accounting Introduction Technical 11 Jun Introduction to crime and fidelity guarantee Introduction Technical 24 Sep Intermediate cyber risks Intermediate Technical 24 Jul Intermediate demystifying Intermediate Technical 29 Jun Developing a training and competence scheme within your firm Intermediate Business and soft skills 04 Sep Introduction Technical 31 Jul Leicester Introduction to applications of principles Introduction Technical 01 Jun Introduction to commercial Introduction Technical 04 Nov Intermediate directors and officers liability Intermediate Technical 28 Aug Intermediate engineering and inspection Intermediate Technical 14 Jul Introduction to farming Introduction Technical 19 Aug Introduction to contract works Introduction Technical 08 Dec Intermediate construction Intermediate Technical 25 Jun Intermediate directors and officers liability Intermediate Technical 05 Oct Introduction to freight forwarders and goods in transit Introduction Technical 27 Oct Intermediate high net worth Intermediate Technical 08 Jun HR for non-hr managers Introduction Business and soft skills 22 Jul Introduction to Introduction Technical 22 Jun/25 Sep Intermediate kidnap, ransom and personal security Intermediate Technical 07 Aug Introduction to liability Introduction Technical 10 Sep Intermediate liability Intermediate Technical 10 Aug/13 Aug Intermediate finance for non-finance managers Intermediate Technical 20 Jul Introduction to household Introduction Technical 23 Apr Introduction to liability Introduction Technical 03 Jun Intermediate motor fleet Intermediate Technical 01 Dec Introduction to personal injury claims Introduction Technical 04 Jun Intermediate professional indemnity Intermediate Technical 24 Jul Sales bringing in more business from clients Introduction Business and soft skills 10 Apr Advanced liability case study workshop Advanced Technical 28 Oct Intermediate marine cargo Intermediate Technical 17 Jul Introduction to motor fleet Introduction Technical 18 Nov Introduction to motor trade Introduction Technical 25 Aug Intermediate motor trade Intermediate Technical 08 Sep Negotiation skills Introduction Business and soft skills 13 Oct Personal assertiveness and effectiveness skills Introduction Business and soft skills 15 May Introduction to personal injury claims Introduction Technical 09 Jun/15 Sep

5 6 London Intermediate alternative risk transfer Intermediate Technical 02 Apr Assessing the impact of training Intermediate Business and soft skills 06 May Introduction to applications of principles Introduction Technical 05 May/02 Nov Intermediate binding authority management Intermediate Technical 06 Aug/10 Dec Intermediate bloodstock Intermediate Technical 04 Dec Building a truly successful team Intermediate Business and soft skills 21 Apr/25 Nov Business communication skills Introduction Business and soft skills 13 Apr/16 Jun/ 01 Sep/10 Nov Business innovation and enterprise Introduction Business and soft skills 10 Aug Introduction to business development through relationships Introduction Technical 30 Oct Introduction to business interruption Introduction Technical 15 Jun/17 Sep/03 Dec Intermediate business interruption Intermediate Technical 14 Apr/10 Jul Advanced business interruption Advanced Technical 17 Apr/07 Jul Advanced business interruption case study course workshop Advanced Technical 19 Oct Business writing skills Introduction Business and soft skills 29 Apr Change management planning Introduction Business and soft skills 24 Apr/17 Nov Intermediate claims handling Intermediate Technical 01 Apr/01 Oct Coaching and developing staff Introduction Business and soft skills 19 Aug Introduction to commercial Introduction Technical 06 Jul/05 Oct Intermediate commercial Intermediate Technical 28 Apr/18 Jun/ 04 Aug/03 Nov Introduction to commercial motor Introduction Technical 17 Apr Introduction to commercial property Introduction Technical 07 Apr/02 Nov Intermediate commercial property Intermediate Technical 18 May/17 Nov Communication using emotional intelligence Introduction Business and soft skills 06 Oct Introduction to construction Introduction Technical 24 Jun/28 Oct Intermediate construction Intermediate Technical 27 Apr/29 Oct Intermediate contingency Intermediate Technical 12 Nov Intermediate contractors Intermediate Technical 08 May/12 Aug/ 06 Nov Introduction to contract works Introduction Technical 15 Apr/11 Aug/ 14 Oct/03 Nov Advanced contract works case study workshop Introduction to crime and fidelity guarantee Advanced Technical 04 Jun Introduction Technical 13 Apr Customer care Introduction Business and soft skills 29 Jun/21 Oct Introduction to cyber risks Introduction Technical 23 Apr/22 Oct Intermediate cyber risks Intermediate Technical 20 May/18 Nov Delegation skills Intermediate Business and soft skills 28 Sep Intermediate demystifying Intermediate Technical 27 Oct London Intermediate directors and officers liability Advanced directors and officers liability Introduction Technical 01 May/29 Oct Intermediate Technical 28 Aug/12 Nov Advanced Technical 01 Jun/07 Sep/01 Dec Intermediate employers liability Intermediate Technical 08 May/17 Nov Intermediate employment practices liability Introduction to engineering and inspection Intermediate Technical 08 Jun Introduction Technical 11 May/10 Nov Intermediate engineering and inspection Intermediate Technical 10 Jun/09 Dec Intermediate environmental liability Intermediate Technical 11 Sep/13 Oct Introduction to Excel for brokers Introduction Technical 22 Apr/14 Jul/11 Nov Intermediate finance for non-finance managers Intermediate Technical 21 May/15 Jun/19 Nov Intermediate financial institutions Intermediate Technical 19 Jun/02 Oct Introduction to freight forwarders and goods in transit Introduction Technical 26 Oct/24 Nov Introduction to high net worth Introduction Technical 30 Apr/19 Oct Intermediate high net worth Intermediate Technical 26 May Introduction to household Introduction Technical 12 May Intermediate household Intermediate Technical 01 Sep HR for non-hr managers Introduction Business and soft skills 14 Sep Introduction to Introduction Technical 09 Jun/07 Sep/ 07 Dec Introduction to jewellers, fine arts and species Introduction Technical 27 Oct Intermediate kidnap, ransom and personal security Intermediate Technical 29 Jul Leading effective teams Introduction Business and soft skills 17 Aug Introduction to liability Introduction Technical 02 Jul/23 Oct Intermediate liability Intermediate Technical 12 Nov Advanced liability Advanced Technical 04 Jun/03 Sep/03 Dec Advanced liability case study workshop Advanced Technical 22 Sep Introduction to Lloyd s and London market Introduction Technical 12 May/14 Aug/ 17 Nov Managing difficult customers Introduction Business and soft skills 15 Jun Managing high performance Introduction Business and soft skills 11 May/08 Sep/ 20 Oct Intermediate marine cargo Intermediate Technical 14 Aug/13 Nov/ 14 Dec Introduction to marine cargo and goods in transit Introduction Technical 16 Jul/15 Oct Intermediate marine hull Intermediate Technical 19 May/18 Aug/ 17 Nov Introduction to motor fleet Introduction Technical 24 Apr/06 Oct 7 Developing a training and competence scheme within your firm Intermediate Business and soft skills 25 Sep Intermediate motor fleet Intermediate Technical 26 May/17 Nov Introduction to motor claims Introduction Technical 12 May/24 Nov Introduction to motor Introduction Technical 13 Apr/07 Oct

6 8 London Intermediate motor Intermediate Technical 20 May/18 Nov Introduction to motor trade Introduction Technical 05 May Intermediate motor trade Intermediate Technical 02 Jun Networking skills for brokers Introduction Business and soft skills 07 May/10 Jul/ 03 Sep/08 Oct Introduction to personal accident and sickness Introduction Technical 16 Apr/17 Jul Personal assertiveness and effectiveness skills Introduction Business and soft skills 09 Jul/13 Oct/15 Oct Introduction to personal injury claims Introduction Technical 24 Sep/19 Nov Presentation skills Introduction Business and soft skills 27 May/22 Jul/15 Dec Problem solving and decision making skills Introduction Business and soft skills 11 Aug Introduction to professional indemnity Introduction Technical 13 Apr/22 Oct Intermediate professional indemnity Intermediate Technical 22 May Advanced professional indemnity Advanced Technical 22 Jun/30 Nov Advanced professional indemnity Advanced Technical 20 Nov Project management Introduction Business and soft skills 13 Jul/21 Sep Introduction to property Introduction Technical 16 Jul/14 Aug Introduction to property owners Introduction Technical 27 May/26 Nov Introduction to public and products liability Introduction Technical 06 Oct Intermediate public and products liability Intermediate Technical 10 Nov Introduction to public liability Introduction Technical 06 Jul Intermediate public liability Intermediate Technical 06 Aug Recruitment and selection Introduction Business and soft skills 10 Apr/12 Oct Introduction to re Introduction Technical 16 Apr/15 Jul Intermediate re Intermediate Technical 13 May/11 Aug Intermediate risk management theory and practice Intermediate Technical 21 Oct Introduction to the role of the broker Introduction Technical 01 May/30 Sep/ 09 Oct/04 Dec Introduction to small commercial packages Introduction Technical 27 Aug Introduction to statistics for insurers Introduction Technical 27 Nov Sales bringing in more business from clients Introduction Business and soft skills 27 Apr/05 May/ 26 Aug/16 Oct Sales bringing in new clients Introduction Business and soft skills 09 Jul Sales presentations, proposals and tenders Introduction Business and soft skills 22 Jun/18 Sep Stress in the workplace Introduction Business and soft skills 18 Aug Manchester Introduction to business interruption Introduction Technical 15 May Intermediate business interruption Intermediate Technical 12 Oct Advanced business interruption Advanced Technical 07 Jul Intermediate claims handling Intermediate Technical 06 Nov Introduction to commercial Introduction Technical 30 Nov Intermediate commercial property Intermediate Technical 16 Jun Communication using emotional intelligence Introduction Business and soft skills 16 Jul Introduction to contract works Introduction Technical 08 Oct Intermediate cyber risks Intermediate Technical 18 Jun Introduction to engineering and inspection Introduction Technical 26 Jun Introduction Technical 09 Jun Introduction to Excel for brokers Introduction Technical 08 May/01 Dec Introduction to freight forwarders and goods in transit Introduction Technical 21 Sep Introduction to high net worth Introduction Technical 07 May Introduction to Introduction Technical 20 Apr Advanced liability Advanced Technical 03 Dec Managing high performance Introduction Business and soft skills 16 Jun Introduction to marine cargo and goods in transit Motivation and goal achievement Introduction Business and soft skills Introduction Technical 16 Apr May Intermediate motor Intermediate Technical 02 Dec Intermediate motor trade Intermediate Technical 03 Aug Introduction to personal accident and sickness Introduction Technical 09 Sep Presentation skills Introduction Business and soft skills 09 Sep Introduction to professional indemnity Introduction Technical 29 Jun Advanced professional indemnity Advanced Technical 30 Jun Project management Introduction Business and soft skills 08 Oct Introduction to property owners Introduction Technical 29 Apr Intermediate public and products liability Intermediate Technical 10 Jun Sales bringing in more business from clients Introduction Business and soft skills 30 Apr Sales bringing in new clients Introduction Business and soft skills 25 Jun Intermediate T&C workshop Intermediate Technical 14 Apr/24 Jul/ 11 Sep/02 Dec Time management Introduction Business and soft skills 14 Jul Introduction to travel Introduction Technical 09 Sep Introduction to understanding accounting Introduction Technical 15 May Introduction to underwriting risk assessment Introduction Technical 21 Apr/20 Oct Workload management using project principles Introduction Business and soft skills 12 Oct Introduction to yacht Introduction Technical 01 Apr/24 Aug/23 Oct/ 23 Nov/02 Dec

7 10 Newcastle Intermediate business interruption Intermediate Technical 29 Apr Introduction to commercial motor Introduction Technical 16 Oct Introduction Technical 29 May Introduction to household Introduction Technical 05 Jun Introduction to liability Introduction Technical 07 Apr Introduction to public and products liability Introduction Technical 03 Aug Problem solving and decision making skills Introduction Business and soft skills 10 Sep Advanced professional indemnity Advanced Technical 23 Nov Sales bringing in new clients Introduction Business and soft skills 18 Sep Norwich Business communication skills Introduction Business and soft skills 16 Jun Intermediate business interruption Intermediate Technical 04 Sep Introduction to contract works Introduction Technical 15 Jul/08 Sep Introduction to household Introduction Technical 17 Jul Advanced liability Advanced Technical 09 Oct Reading Introduction to business interruption Introduction Technical 20 Apr Advanced business interruption case study workshop Advanced Technical 03 Sep Introduction to liability Introduction Technical 20 Apr Advanced liability Advanced Technical 04 Nov Advanced professional indemnity Advanced Technical 24 Nov Intermediate public liability Intermediate Technical 05 Nov Sales bringing in more business from clients Introduction Business and soft skills 18 Jun Introduction to marine cargo and goods in transit Introduction Technical 15 May Introduction to motor fleet Introduction Technical 22 May Intermediate motor Intermediate Technical 24 Jun Introduction to motor trade Introduction Technical 06 Oct Advanced professional indemnity Advanced Technical 18 Aug Introduction to property owners Introduction Technical 27 Aug Sales bringing in more business from clients Introduction Business and soft skills 20 Aug Introduction to travel Introduction Technical 11 Nov Perth Intermediate construction Intermediate Technical 07 Oct Intermediate professional indemnity Intermediate Technical 13 Jul

8 14 To find out more... Call: +44 (0) Web: BAT001 (04/15) COH_J010162