Engage. Growing Your Business. Business Advice Workshops Consultancy Services Coaching Programmes. Business, Leadership and Management Specialists

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1 Book before 1 st April 2016 and benefit from our current lower 2015/16 course prices Engage, training courses, workshops & seminars April to September 2016 Starting a New Business Enterprise Clubs Start Up Training Networking Events New Enterprise Allowance Growing Your Business Business Advice Workshops Consultancy Services Coaching Programmes Training & Development Taught & Online Training Degree Programmes DiSC Psychometric Profiles Business, Leadership and Management Specialists

2 Welcome to our Spring Engage Brochure. We have over 130 training days scheduled in the next 6 months, each of which is designed to improve performance. Customer Service Sales & Marketing Finance Dealing with Difficult Customers Delivering Outstanding Customer Service Effective Telephonist / Receptionist Introduction to Marketing Presentation Skills Selling with Ease Social Media & PR Contact us to arrange for a FREE Training Needs Analysis meeting. Blogging for Business (half day) Marketing for Business (half day) Maximising PR for Your Business (half day) Search Engine Optimisation (half day) Social Media Masterclass (B2B) Social Media Masterclass (B2C) Video Marketing for Business (half day) Certificate Programmes If you are considering one of the short Awards on the opposite page, but feel you could do with a bit extra in your development plan, then you might want to top up to a Certificate with additional credits? All you need is 13 credits or more (at the same level) and you will upgrade your Award into a Certificate. This applies to all Awards in this brochure. Example: ILM L3 Award = 8 Managing Performace = 2 Coaching in the workplace = 3 13 Another Example: ILM L3 Award = 8 Communications at Work = 2 Delegation Skills = 1 Influencing & Negotiating = 1 Managing Your Workload = 2 14 To achieve a Level 3 Certificate Accredited by: Costs & Budgets Understanding Finance For Business Human Resources Appraising Staff Performance Dealing with Difficult Employees Managing Grievance & Disciplinary Issues Managing Performance & Feedback Managing Remote Staff Managing Sickness Absence (half day, a.m.) Recruitment, Interviewing & Induction Resolving Conflict in the Workplace Training Vouchers Make your training budget go further with GEL Training Vouchers. Available in packs of 10, vouchers are valid for one year from the date of purchase. Save 20% on the standard day delegate rate (conditions apply) In-House Training really works... Because you call the shots, it s integral right from the start; staff are involved throughout; training becomes more strategic and aligned to company goals, so better value can be achieved and not just in terms of the cost! Every in-house course we deliver is designed with you and offers real return on investment. For further information or a free training needs analysis meeting, call In-House, tailored or bespoke! Can t find the right course or dates? We can help! Contact us at

3 Personal Development Assertiveness & Increasing Self Confidence Coaching in the Workplace Communications at Work Delegation Skills Effective Minute Taking (half day a.m.) Influencing & Negotiating at Work Making the Most of your Retirement Managing Your Workload Setting Objectives & Priorities Time Management (half day a.m.) Train the Trainer Writing Business Reports & Proposals Writing Business Letters & s with Confidence Leadership & Management Creating Lean Services - 2 Days 350 5, Leadership & Developing Teams Leading Innovation & Change - 3 Days 185 8, , Managing Improvement - 2 Days 350 4,18 1,8 5 3 Measuring & Improving Quality Project Management Risk Management & Contingency Planning Days ,25 5, Supervisory Skills Understanding the Management Role - 2 Days 350 9,16 12, IT Skills Excel 2007/10 Level 1 - Beginners Excel 2007/10 Level 2 - Intermediate Excel 2010 Level 3 - Advanced Users PowerPoint Project Web Design using WordPress Short Award ILM (L3) Leadership 5 days and 8 credits Leadership Motivation Skills Communication Problem Solving Decision Making 08 Apr 07 Jun 13 Apr 14 Jun 19 Apr 21 Jun 27 Apr 28 Jun 11 May 12 Jul Cost 740+VAT (plus ILM reg) ILM (L3) Coaching 3 days and 10 credits Understanding Coaching Coaching Skills Coaching Practice Cost 500+VAT (plus ILM reg) ILM (L3) Enterprise 5 days and 9 credits Business Planning Marketing Innovation Operations Finance Cost 740+VAT (plus ILM reg) ILM (L2) Team Leader 3 days and 5 credits Leadership Team Working Communication Cost 500+VAT (plus ILM reg) 26 May 09 Jun 30 Jun 06 Jun 13 Jun 20 Jun 11 Jul 18 Jul Computing We also offer a range of computing qualifications accredited by the British Computing Society Level 2 - ECDL Extra Level 1 - ECDL Essentials Level 1 or 2 - Flexi Quals Cost 270+VAT 06 Jul 13 Jul 20 Jul Word 2007/10 Level 1 - Beginners Word 2007/10 Level 2 - Intermediate DiSC and Leadership delivers results... Behaviour Profiling Action The first step to making meaningful change in the way you lead and manage others, deal with customers, build workplace relationships, apply your time and increase your effectiveness, starts with knowing yourself. Complete a DiSC assessment because, for very little outlay, you will benefit significantly in your development. Challenge Results Dominance Conscientiousness Influence Steadiness Enthusiasm Collaboration Call us to discuss which report will suit your objectives for you and your team. Accuracy Support Stability Check website for new courses

4 Management ILM (L4) Leadership 3 days and 7 credits The Management Role Managing Risk & Contingency Plans Cost 500+VAT (plus ILM reg) ILM (L5) Leadership 4 days and 8 credits Managing Improvement Cost 700+VAT (plus ILM reg) ILM (L5) Certificate Coaching & Mentoring 6 days and 13 credits Principles & practice of coaching Review your ability as a coach Plan, deliver & review coaching Cost 875+VAT (plus ILM reg) 09 May 16 May 16 Jun 11 Apr 25 Apr 04 May 18 May Degree 03 Aug 24 Aug 07 Sept 21 Sept 05 Oct 26 Oct BA (Hons) in Leadership & Management 7 local sessions over 12 months Strategic Management Financial Accounting International Marketing Work-based research project Cohorts start: Jan, Apr, Jun, Sep Cost 4,800 (Student Loans Available) BA in Business & Enterprise 10 local sessions over 12 months Innovation, Creativity & Enterprise Business Processes Business Growth Issues Work-based project Cohorts start Jan, May, Sep Cost 4,500 (Student Loans Available) MSc in Entrepreneurial Leadership 10 sessions over 18 months Strategic Decision Making Professional Leadership Practice Signature Leadership Project Cohorts start May & Sept Cost 7,500 Business Start Up Enterprise Club Cheltenham Free Enterprise Club Gloucester Free Enterprise Club Stroud Free Enterprise Club Tewkesbury Free Business Start Up Course - Day 1 (Finance) Business Start Up Course - Day 2 (Marketing) Business Networking Events Bitesized Evening Courses Basics of Effective Blogging Basics of Books & Budgets Create Your LinkedIn Profile Create Your Twitter Account First Steps in Marketing First Steps in Social Media Principles of Creating a Website Principles of Selling, Upselling & Cross Selling ILM Level 2 Award in Team Leading 6 sessions ILM Level 3 Award in Leadership & Management - 10 sessions 10 Golden Tips Free Enterprising Women Conference (Nov) Escalating Enterprise Free Health & Safety ,19 3,17 7, ,26 2,30 7,21 4,18 1, Health & Safety Risk Assessment IOSH Working Safely IOSH Managing Safely - 4 days 625 NEBOSH General Certificate 10 days + Exam KEY L = Level of Qualification C = Credit Value ,7 8,9 5,6 7,8 - - Who said you can t have your cake and eat it? An in-work 3 year degree programme allows you to recruit talented young people and provide them with a career path on which they can bring benefits to your organisation and achieve a business degree. At GEL we have the programmes & the flexibile solutions. Year 1 - ILM Level 3 Certificate in Leadership & Management Year 2 - ILM Level 5 Certificate in Leadership & Management Year 3 - BA in Business & Enterprise or BA (Hons) in Leadership & Management In partnership with: Health & Safety accredited by: Call now on

5 Bundle Your Courses for Greater Effect Mix n match your courses to reinforce the outcomes you are looking for, plus, you can create tailored content to achieve a qualification and save money! 2 Be Better Organised Time Management Setting Objectives & Priorities Managing Your Workload 4 Credits 445+VAT (plus ILM reg) ILM (L2) Award in Team Leading 3 3 5Shopfloor to Boardroom Pick It s never too late to develop your leadership, management or business skills and all of our courses provide practical training sessions. Whether you are a junior in search of your first promotion or a Director seeking a Masters in Entrepreneurial Leadership... we can help. Select your own combination of courses at the same level Scan for more details Outstanding Customer Service Dealing with Difficult Customers Influencing & Negotiating Skills 5 Credits 500+VAT (plus ILM reg) ILM (L3) Award in Leadership & Management Project Management Communications at Work Delegation Skills 5 Credits 500+VAT (plus ILM reg) ILM (L3) Award in Leadership & Management Leading Innovation & Change Creating Lean Services 18 Credits 1165+VAT (plus ILM reg) ILM (L5) Certificate in Leadership & Management & Mix Your Own Qualification How it works Add the credits and register for an Award or Certificate Visit for more details goo.gl/u3yzuu Delight Your Customers Achieve the Task Transform Your Leadership Complete the Assignments and achieve your Qualification Call for more details Unit 3, Twigworth Court Business Centre, Tewkesbury Road, Twigworth, Glos GL2 9PG Call us on

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