How APIs Turned Cloud on Security on Its Head

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1 SEC-R09 How APIs Turned Cloud on Security on Its Head Rajneesh Chopra, VP of Products,

2 How APIs Turned Cloud Security on Its Head What happened to the perimeter? APIs make us move fast But they turned cloud security on its head Here are some how-tos 2

3 Perimeters and Unicorns Two things that only exist in IT fairyland

4

5 5

6 APIs Expose Conceptually Simple Services 6

7 Challenging at Scale 7

8 Making Complex Services Simple Content Services Platform (APIs, SDKs) Search Security Acceleration Storage Rules Conversion Collaboration Logging 8

9 Native Apps Third Party ISV Custom Apps Cluster of servers running SOLR (strip text, format) All flash and solid state disks Collaboration Editing/Creation Enterprise SaaS OneCloud Mobile Enterprise IT Systems Integrators Content Services Platform (APIs, SDKs) Search Search Security Acceleration Storage Rules Conversion Collaboration Logging 9

10 10

11 50% of salesforce.com revenue comes from their app ecosystem 11

12 5 Reasons Why APIs Turned Security on Its Head 12

13 WE CAN T LIVE WITH OUT WE CAN T KICK THEM OUT

14 1. Data is easy to share 14

15 2. Data is no longer owned by the app 15

16 What Else APIs Can Tell You Meet Gary Gary got a new job Along the way, Gary took a detour BIGGEST COMPETITOR, INC. Sales Rep 16

17 3. The gateway is dead VPN 17

18 4. Your app ecosystem is only strong as its weakest link 18

19 19 5. Activity-level Detail through Rich APIs Identity App Activity Data Summary * Login as: mary@acme * Box ID: mary@gmail * Using: Macbook/Safari * From: Mtn View, CA * Destination: Box site located in Germany * To user: sharing a doc with John@Newco * App: Box * Category: Cloud Storage * CCL: High * Risk: High Login Upload Download Share Logout Invite Edit View.. PII/PCI/PHI data Other sensitive classifications App session end App: Box Using: Macbook, Safari 6.0 From: Mountain View, CA Activities: Create Folder, Move Files (4), Share Folder w/ John@NewCo Anomalies: Downloaded a PII doc from SFDC and uploaded to box

20 Let s take a look at this in practice.. 20

21 Healthcare Case Study Global Healthcare organization Founded in 1945 One of the nation s largest not-for profit health plans Serve approximately 9.5 million members 21

22 Use Case #1 Protect PHI content in files 22 Real time detection of sensitive data from mobile or laptops Dynamic quarantine allows further review by compliance administrator 22

23 Deployment Architecture Cloud DLP for cloud apps With On-Prem DLP Validation All Devices: PC, Mobile and BYOD All locations: On-premise and remote All Cloud Coverage: Sanctioned & Unsanctioned SSL Internet ANALYTICS & REAL-TIME POLICY ENGINE ICAP Forwarder On-premise ICAP Workflow Cloud DLP screens cloud bound content DLP violation results in content quarantine to on-prem Secure Forwarder On-prem Secure Forwarder ICAPs content to Ent DLP solution Action taken on DLP verdict using Netskope APIs Enterprise

24 Customize Quarantine, Remediation Workflow with REST API End User Netskope DLP Engine 1 File upload attempted User notified of quarantine File upload denied Quarantine Folder to Quarantine Approver 3 Quarantine Alert 2 File sent to Quarantine Folder Quarantine Approver 7 user outcome and next steps Netskope Mgmt Plane 8 Install DLP bypass rule if Permit REST API 4 Ent DLP File pulled by Ent DLP for secondary inspection 5 Permit or Block 6 24

25 Quarantine workflow Data Upload Quarantine Repository 25 User

26 Use Case #2: Protect sensitive content when employees and contractors store it in the cloud 26

27 Workflows for DLP 27 27

28 Summary Ecosystems are the life-blood Be mindful of data ownership is it your data at the end of the day? Apps are designed to share data you can t avoid this reality The app is the perimeter now asserting control from the data center is no longer viable Only strong as your weakest link the ecosystem matters Get activity-level detail + metadata in order to be the master of this new frontier 28

29 How to Secure Cloud App Usage 1: Discover the cloud apps running in your enterprise 4: Enact a cloud app policy that people can get behind 2: Understand the context of usage at a deeper level 5: Monitor usage, detect anomalies, conduct forensics and prevent sensitive data loss 3: Plot your course of action based on risk, usage, criticality 6: Don t leave users in the dark. Coach them on safe usage.

30 Let s stay connected Rajneesh Chopra, VP of rajneesh@netskope.com 30

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