Workspot Enables Spectrum of Trust. Photo by Marc_Smith - Creative Commons Attribution License

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1 Workspot Enables Spectrum of Trust Photo by Marc_Smith - Creative Commons Attribution License Created with Haiku Deck

2 TABLE OF CONTENTS Leadership Team Problem: Consumerization of IT and BYOD Spectrum of Trust Workspace is the Right Solution Workspot = Workspace as a Service Simple End User Experience w/ Workspace Securing Web, Windows, Native Apps Securing Documents 100% Cloud Control Last Mile Visibility Adaptive Auth Enabled by Big Data Summary

3 WORKSPOT UNDERSTANDS END USER COMPUTING AMITABH SINHA, CEO PUNEET CHAWLA, CTO (GM XenApp/XenDesktop, Citrix) (Founding Engineer, VMware View) RANA KANAAN, VP (VP Product Management, XenApp/XenDesktop) Gartner does not endorse any vendor, product or service depicted in our research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

4 YOUR ASSETS ARE ON A PC TODAY YOU HAVE APPS 90% ON-PREMISE 70% WEB 25% WINDOWS IT Owned IT Managed Domain Joined 90% CIFS 5% NATIVE 50% SHAREPOINT

5 YOUR END USERS WANT... Easy Access to: All their Apps All their Data From Any Device From Anywhere

6 CURRENT SOLUTIONS Apps Delivered with XenApp Poor UX ARE NOT SUFFICIENT Devices Managed by MDM or ESD Applications Trust the Device Cannot lock down personal devices Does not apply to all applications Does not solve the apps and data problem Virtualize the PC with VDI Trust Nothing Poor UX High Total Cost of Ownership ~ $800/ user/year Devices Desktops

7 NEED TO SUPPORT SPECTRUM OF TRUST Trust the Device Trust Nothing Introducing the Spectrum of Trust for Mobile Enterprise Design Published: 4 April 2014 Analyst(s): John Girard, Dionisio Zumerle, Bryan Taylor

8 WORKSPACE KEY TO SPECTRUM OF TRUST Workspace is a trusted space for Enterprise Apps & Data on a managed or un-managed device All Apps All Data Single Sign-On Seamless VPN Auth All Devices Web, Windows, Native CIFS NTLM, Kerberos, CA Siteminder, Oracle idp, SAML 2.0 ios, Android, Windows PC, and Macs

9 WORKSPOT = WORKSPACE AS A SERVICE Simplest User Experience on Any Device 100% Cloud Control No New Boxes to Install SSL VPN Last Mile Visibility Contextual Auth

10 WORKSPOT ENABLES SPECTRUM OF TRUST Trust the Device Native & 3rd Party Native Apps Trust the Workspace Inside the workspace trust apps, files, etc.

11 TRUST THE DEVICE: MDM TOOLS Secure the Device with MDM Policies Securely Deliver and Native Applications Remote Wipe Workspot Control also provides IT the capability to remote wipe any data, including documents, cached objects and cookies, inside the Workspot Client. Data outside the Workspot Client is un-affected by the remote wipe operation. Secure Offline Access with PIN When a user taps on Workspot Client on their device, they are prompted for a PIN. The PIN is validated against client master secret (CMS). If the CMS can be decrypted then the PIN is deemed valid; otherwise the PIN is invalid. The Workspot Client will allow up to 5 invalid PIN entries after which Workspot Client will wipe all the data on the device.

12 VERIFY THE DEVICE Workspot Client can be installed on managed or unmanaged devices. We perform a Device Posture Check to verify that the device has not be compromised: - As soon as the Workspot Client is started, it conducts a posture check to determine whether the device has been jail-broken. An evolving set of checks to verify supported versions and platforms are performed, and only when the device is determined to be secure is the Workspot Client launched.

13 WORKSPOT MAKES IT SIMPLE FOR END USERS One Click Access to Apps & Network Drives Transparent VPN auth Transparent Single Sign On to NTLM/Kerberos/CA Siteminder/Oracle idp/ SAML 2.0 Simplicity of User Experience is balanced with unique security architecture

14 WORKSPOT PROTECTS DATA IN MOTION Workspot-level VPN only Workspot is on the corporate network OpenSSL VPN termination to Cisco, Juniper, SonicWall, and F5 appliances Full L4-7 Control Blacklist/Whitelist URL

15 WORKSPOT PROTECTS DATA AT REST All enterprise assets fully encrypted in memory before touching the file system Multi-level encryption Each file is encrypted using its own key Each key is encrypted using a master key Master key is encrypted using a PIN which is not stored FIPS validated AES-256 Web Apps Windows Apps Network Drives HTML(5) Engine RDP Client CIFS Client Document Viewers Context Agent SSO Virtual File System VPN ios/android/windows/macos

16 EMBEDDED DOCUMENT VIEWERS When an end user downloads a document inside the Workspot application, it is encrypted in-flight. The file system remains in an encrypted state even when the end user is within the container. Only when the end user wants to view a document, for example an Adobe Acrobat document, does the Workspot Client decrypt the selected document and present it inside a viewer that is embedded within Workspot. We have tuned the embedded viewers for the best possible rendering experience. Documents are more secure, because the documents stay within the Workspot Client. As soon as the end user finishes viewing the document and closes the viewer, the document is restored to its encrypted state on the device. For large documents, we only decrypt the pages of the document that are currently being viewed.

17 WORKSPOT IS 100% CLOUD CONTROL Workspot Control is Single Pane of Glass to Manage Workspace on any Device No data flows through or is stored in the Workspot Control

18 CONTROL VS. DATA SEPARATION Workspot Control has been architected to be a control plane. When the user is performing workflows on the device using Workspot, all the data flows back and forth directly between the client and the business applications (e.g., Exchange, SharePoint, Salesforce.com). If the applications are behind the firewall, then they go back to the corporate network. If the applications are external, then the traffic directly goes to the external application. Separation between control and data planes is very critical for a number of reasons: Security: Data flows directly between the client and the applications; it does not flow through our control service Availability: Since Workspot is not in the data path, the availability of applications is independent of the availability of our service Performance: Since we are not in the data path, there is nothing to impede the end user experience

19 WHAT IS STORED IN THE CLOUD? We store the following information in Workspot Control: Configuration: We store configuration information about the VPN, e.g., public URL address, whether it uses RSA or not. User Configuration: First Name, Last Name, Address, etc. Application Configuration: Application URLs, whether or not it is behind the firewall, etc. Performance Data: For each network access, we store the amount of time it took to fetch a response from the application (e.g. SharePoint), the device used (e.g. ipad3), the network used (e.g., AT&T), and the location (e.g., California). Activity Data: We track different kinds of activity on the device, e.g., Open/ Close Workspot, Open/Close Application (e.g., SAP), Open/Close Document, and View/Print Page of Document. All activity data is anonymized. Our current policy is to retain this data for a period of one year.

20 MOBILE NEEDS LAST MILE VISIBILITY What is context? Context is who is doing what, when, and from where. For example, user Adam downloaded a document at 9:00 PM from California. Or Adam took 12 seconds to access the SharePoint application from an iphone in Chicago. Context can help you better secure your data and understand and improve the real user experience for your employees. Context enables compliance, discoverability, and auditability Look for a solution that will help you prove you know what end users are doing with corporate data on the device. For example, you should know which files users are downloading. Or you should know which apps they are accessing from where?

21 CLOUD ARCHITECTURE ENABLES CONTEXT Container is highly instrumented Collects Context - who/ what/when/where/how fast data in real-time Uploads to Workspot Control when network conditions permit Web Apps Windows Apps HTML(5) Engine RDP Client CIFS Client Document Viewers Context Agent SSO Virtual File System Network Drives VPN ios/android/windows/macos

22 WORKSPOT COLLECTS GRANULAR CONTEXT Business Benefits: Discoverability, Compliance, and Auditing Can be integrated with existing SIEM systems, e.g., Splunk

23 INTEGRATION WITH SPLUNK Download Splunk Application from Workspot Control Simple Integration between Splunk and Workspot w/ security keys

24 MOBILE NEEDS ADAPTIVE AUTH Today IT and InfoSec teams cannot balance the needs for convenient access from mobile devices with the requirements of information security. Workspot has granular contextual data that can balance convenience with security. All applications are not equally sensitive the directory application is less sensitive than the financials application. All users are not equally trusted the CEO is more trusted than a contractor. All locations are not equally trusted if a user is connected to a corporate WLAN and is sitting in an office, then they are more trusted than somebody trying to access enterprise assets from a remote location. Workspot can use this data to change the authentication required making it simple when the access is trusted, and providing more challenges when the access is less trusted.

25 CONTEXT DRIVEN ADAPTIVE AUTH (2H 2014) Intranet in HQ => Aggressive SSO Network file share from Africa => Require RSA token Heavy document download in China => Deny access Policies App/User/Geo/ Device Events/Behavior Adaptive Auth ID/SSO/Access Context Who/What/When/Where

26 WORKSPOT ENABLES SPECTRUM OF TRUST Trusted workspace for all Apps & Docs Lock down the device using MDM APIs Best-in-class User Experience Last Mile Visibility; Contextual Auth

27 LEARN MORE ABOUT WORKSPOT us at Additional resources at