Uila Management and Analytics System Installation and Administration Guide

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1 USER GUIDE Uila Management and Analytics System Installation and Administration Guide October 2015 Version 1.8 Company Information Uila, Inc Stender Way, Suite 76E Santa Clara, CA 95054

2 USER GUIDE Copyright Uila, Inc., 2014, 15. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Uila is a trademark of Uila, Inc. in the United States and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies. Copyright Uila, Inc. 2014, 15. All Rights Reserved. 2

3 USER GUIDE Document Revisions Date Version Number Document Changes 10/7/ New Copyright Uila, Inc. 2014, 15. All Rights Reserved. 3

4 USER GUIDE Table of Contents 1. Introduction Scope and Purpose Technical Support Architecture Overview Virtual Architecture Getting Started System Requirements System Pre-requisites Installing and Deploying Uila Management and Analytics System Software Download the UMAS Software Installing the UMAS Software Step 1 Login to vcenter Step 2 Deploy OVA in vcenter Step 3 Select OVA in from Download Location Step 4 Choose Name and Folder Location Step 5 Choose Cluster and Host Step 6 Select Datastore Step 7 Select Disk Format Step 8 Network Mapping Step 9a Choose a Username and Password Step 9b Enter Network Setting Step 10 Review Setting Step 11 Confirm Deployment Completion Step 12 Powering on the UMAS Step 13 Verifying the UMAS is Operational Copyright Uila, Inc. 2014, 15. All Rights Reserved. 4

5 1. Introduction 1.1. Scope and Purpose This document describes the system requirements, installation and configuration steps for Uila Management and Analytics System for on- premise deployment. It is assumed reader has already been familiar with and proficient in VMware installation, configuration and operation management Technical Support Uila software solutions are designed with ease of installation and simplified maintenance in mind. The Uila team is dedicated to exceed your expectations, and knows that any downtime is too much in today's competitive world. Our goal is to keep your applications running 24 hours a day, 365 days a year. We offer a simple and effective support program to meet your needs. Customers who purchase Uila products and are under a support contract will receive the following benefits: Unlimited support via or phone call Free software minor release updates Free software major release upgrades You can reach Uila Support via Phone: 1-(408) , or Between 8am - 5pm PT Monday - Friday (excluding major US holidays) Copyright Uila, Inc. 2014, All Rights Reserved. 5

6 1.3. Architecture Overview The diagram below shows the Uila Management and Analytics System architecture and its relationship with Uila vst and vic monitoring VMs Virtual Architecture The core of Uila platform is a Big Data store and analytic engine that is designed from the ground up to scale- out to accommodate from small to large data center deployments with thousands of servers, to scale- in to record data in minute resolution, maintain history data while maintaining real time responsiveness. Built- in redundancy offers high availability, removes downtime, and reduces maintenance overhead. The Virtual Information Controller (vic) is the integration conduit to VMware vcenter. The vic retrieves your infrastructure configuration as a template to build Uila monitoring domain and to streamline deployment. The vic collects network, storage and compute performance metrics that are maintained by vcenter, combined with data from Virtual Smart Taps (vsts), and then transit to Uila Big Data store through an encrypted SSL channel. Virtual Smart Taps (vsts) are deployed in the host as a small foot- print and efficiently designed guest VM with embedded Deep Packet Inspection (DPI) technology to identify Copyright Uila, Inc. 2014, All Rights Reserved. 6

7 unique applications and their attributes. vsts measure application response time and collect network performance data in metadata form. No packet payload is examined and stored, thus removing the risk of exposing sensitive data. Copyright Uila, Inc. 2014, All Rights Reserved. 7

8 2. Getting Started 1.1. System Requirements Uila Server software can be installed on a single Virtual Machine directly on your own server that has VMware ESXi installed. The system requirements are depending on how many application VM s you plan to monitor within your data center. The single server configuration takes advantage of the Hadoop implementation that allows the support of much larger numbers of VMs, longer history data retention along with high availability and redundancy. Contact Uila if you would like to deploy an on- premise Uila Management and Analytics System that supports over 1,000 VMs. VM Spec. on Customer's Host # of VM Monitored vcpu (Cores) Virtual Memory Local Storage (4) 16 GB 200 GB (4) 24 GB 400 GB (4) 36 GB 800 GB 1,000 2 (8) 64 GB 1.6 TB Note: 1. VMware ESXi 5.x or higher required on the server. 2. Storage MUST be local or direct attached. Network storage is not recommended due to Uila s Hadoop implementation. 3. Monitoring 100 VM s is the minimum requirement for Uila Server On-Premise deployment. 4. The storage allocation is based on keeping records for 180 days on average storage consumption. If storage space is at a premium, we recommend you monitor the Storage consumption rate weekly System Pre-requisites 1. Verify adequate resources in the previous section are available. 2. vcenter administrative access is required to make configuration changes, deploy and setup UMAS, and Uila vic and vst virtual machines. Copyright Uila, Inc. 2014, All Rights Reserved. 8

9 3. Static IP addresses pre-assigned, one for the UMAS and one for vic. 4. For each of the vst s, which can be either static IP address or auto- allocated via DHCP 5. Pre-configure your network to open TCP and UDP ports to allow communications between Uila sub- systems as illustrated in the chart below. Use the Port # assignments that are identified with On-Prem UMAS on the right side of the picture. Copyright Uila, Inc. 2014, All Rights Reserved. 9

10 Copyright Uila, Inc. 2014, All Rights Reserved. 10

11 3. Installing and Deploying Uila Management and Analytics System Software Follow these steps to download and install the UMAS software on your chosen VMware server. Note: UMAS and Uila Server are used inter-changeably throughout this document Download the UMAS Software Enter URL site2.uila.com/download/current/readme in your browser. User is prompted to enter User Name, and Password provided by Uila Support Staff. Click OK. Note: The User Name and Password provided will only be valid for this session. It is not necessary for you to keep a record of them. Once User Name and Password are verified, a list of links are shown (see example below) Note: Contact Uila Support if and when you should download software patches. Copyright Uila, Inc. 2014, All Rights Reserved. 11

12 Copy the URL site1.uila.com/download/current/umas ova to the Browser, and press Enter (or Go). The following prompt appears. Click OK to save the OVA to your local file folder. Note: The file name of the UMAS will change to reflect the software release number associated with the current software. Repeat the same procedure to download the Virtual Information Controller (vic) OVA. Note: The vic OVA is required to complete the entire Uila AA- IPM installation after the UMAS deployment. Refer to Uila SaaS Installation Guide for systems requirements and step-by-step installation instructions. Copyright Uila, Inc. 2014, All Rights Reserved. 12

13 1.4. Installing the UMAS Software Step 1 Login to vcenter First, connect to vcenter using your vsphere client. Enter vcenter Hostname or IP Address, your vcenter administrative User Name, and Password as follows: Step 2 Deploy OVA in vcenter Select Deploy OVF Template Copyright Uila, Inc. 2014, All Rights Reserved. 13

14 Step 3 Select OVA in from Download Location Browse to locate where you download and save the UMAS OVA file to, click Next. Verify the UMAS software release # and other information. Click Next. Copyright Uila, Inc. 2014, All Rights Reserved. 14

15 Step 4 Choose Name and Folder Location Specify a Name and Location for the Deployment Template, Click Next. Copyright Uila, Inc. 2014, All Rights Reserved. 15

16 Step 5 Choose Cluster and Host Select the Host/Cluster location where the UMAS is to be deployed and click Next. Step 6 Select Datastore Select the Datastore for the UMAS VM and click Next. Note: if you have more than one Host you will be prompted to select the Host name where you plan to place the UMAS data store. Copyright Uila, Inc. 2014, All Rights Reserved. 16

17 Step 7 Select Disk Format Confirm Disk format, it is recommended to select the thin provisioning for more efficient use of storage. Click Next. Step 8 Network Mapping Select the network port group where you plan to have the UMAS communicate with vic then click Next. Copyright Uila, Inc. 2014, All Rights Reserved. 17

18 Step 9a Choose a Username and Password Create a unique Login ID and Password pair for the UMAS. (You will need these login credentials later to deploy vic and log in web portal) Step 9b Enter Network Setting Enter Networking Properties for the UMAS. Click Next. Copyright Uila, Inc. 2014, All Rights Reserved. 18

19 Step 10 Review Setting The UMAS Properties are confirmed below. Click Finish to start deploying the UMAS. Step 11 Confirm Deployment Completion Wait until the progress bar shows Completion. Copyright Uila, Inc. 2014, All Rights Reserved. 19

20 Verify deployment completion. Step 12 Powering on the UMAS Locate the Cluster/Host where you deployed the UMAS, Select the UMAS VM, and click Power On the virtual machine under Basic Tasks. Depending on your VMware environment this process may take several minutes. Copyright Uila, Inc. 2014, All Rights Reserved. 20

21 If you open the console for the UMAS VM you should see a blue screen like the image below when the VM is fully powered on: Step 13 Verifying the UMAS is Operational To verify that the UMAS has been deployed and powered on successfully you can access the UMAS via a browser by entering IP address/ You should see the Uila Login page: You may now proceed to install vic and vsts. Copyright Uila, Inc. 2014, All Rights Reserved. 21

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