Kent Cheong Regional Sales Manager GFI Software

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1 Kent Cheong Regional Sales Manager GFI Software 1

2 2 Overview of GFI Software Organization Organization» Founded in Malta in 1992» Offices: 3 in APAC, 9 in EMEA and 3 in the Americas» 800+ employees Development» Leading software supplier to small- and medium-sized businesses (SMBs)» Multiple platforms and delivery methods (SaaS/cloud, client/server, desktop)» 18 products provide comprehensive market offering Acquisitions» 2008 HoungDog -> GFI MAX (Cloud-based services)» 2010 Sunbelt Software -> GFI VIPRE» 2011 Teamviewer -> GFI MAX Take Control» 2012 VirtualMobile -> GFI MAX MDM Customers & Partners» Over 250,000 of end-user SMB customers, thousands of worldwide VARs/MSPs, strong base of OEM customers» Over 10,000 downloads weekly» Partner with local VARs (e.g. Multisoft)

3 3 This means we deliver:»cost-effective products that are easy to install, use and maintain and designed to make optimum use of our customers existing IT set-up»choice through technology On-premise, online delivery model, or a combination of both Providing the solutions our customers require, based on their infrastructure and needs at the time»one-stop shopping for network and systems administrators

4 Our solutions 4

5 5 Our solutions for business (1/2) and communications» archiving» compliance» Fax management security» security and anti-spam (both on premise and hosted) Web control» Granular Internet monitoring» Detailed web filtering» Browsing security Security» Antivirus» Vulnerability scanning» Patch management

6 6 Our solutions for business (2/2) Auditing, monitoring and compliance» Event monitoring and logging» Network auditing and patch management» Server monitoring Storage management» Removable media management

7 Smart Access to Archived Anytime, Anywhere, from Any Device 7

8 8 Outline» What is GFI MailArchiver?» How GFI MailArchiver works» Benefits» Prospecting» Handling common objections» Competitors» Reference documents

9 9 State of the industry (1/2)» What are some of the issues companies deal with when it comes to management? Administering and maintaining Performance Storage limitations Archiving Backups PST files Locating s (a real issue for e-discovery and audits) *Radicati Research Group

10 10 State of the industry (2/2)» What other issues keep managers awake at night? Legal liability Budget cuts Productivity and profitability

11 WHAT IS GFI MAILARCHIVER? 11

12 12 GFI MailArchiver s top features

13 13 What is GFI MailArchiver?» and document archiving solution for Microsoft Exchange» Archives s into a central, searchable database» Helps with regulatory compliance and minimizes legal risk» Addresses storage and performance issues; removing the need for PST files» Enables access to archived at anytime, anywhere via any IMAP enabled device» Provides a reporting tool to help identify business issues and monitor activity

14 14 How GFI MailArchiver works Internet User s mailbox Microsoft Exchange Server Journaling mailbox User GFI MailArchiver Server

15 TERMINOLOGY 15

16 16 Two Common Terminologies» What is Microsoft Exchange Journaling? (Used by GFI MailArchiver) It copies all inbound, outbound and internal It places all the copies in one Journaling mailbox It enables administrators to feed messaging data into an archiving» Stubbing It moves s from a user s mailbox to another location Attachments and message body of are stripped from the only the header remains on Exchange Take long time to backup Exchange Costly to setup the archiving system due to the higher system requirements required Costly for SQL Server licence (per core) Stubs are still kept in Exchange slowing down Outlook over time

17 17 Microsoft Exchange 2010» No SIS (single-instance storage): storage costs will explode» Exchange backups take longer and longer to complete as size grows» Instead of offloading Exchange it piles on even more» If Exchange goes down, so does the archive» Only works with Outlook 2010, not previous releases

18 BENEFITS 18

19 19 Benefits for management» Access to s for compliance purposes, internal enquiries and employee monitoring» Safeguard against customer lawsuits» Auditing functionality which guarantees s are genuine» Complete and secure archive of ALL company s» Identify business issues with reporting module

20 20 Benefits for system administrators

21 21 Benefits for employees

22 22 Benefits» Reduces the load on Exchange Server(s)» Reduces legal risk and exposure during legal discovery and audits» Eliminates hard to manage PST files» Increase productivity reducing administrative costs» Access your archived s from any device (iphone, ipad, Android )

23 23 Offload Exchange» Reduces the load on Exchange Administrators can remove large volumes of from Exchange via size or age limits on mailboxes» Faster GFI MailArchiver keeps in a separate database to Exchange» Cut storage costs Cut up to 80% of storage costs by using GFI MailArchiver s SIS (single-instance storage)* and compression technology *If an was sent to 20 people within an organization, GFI MailArchiver would only store one copy of the and any attachments. It records who was on the distribution list in the database.

24 24 Compliance» Reduces legal risks and compliance mandates associated with being able to produce s and their attachments Contract disputes HR issues Legal discovery and compliance Government mandates» GFI MailArchiver has: Legal holds Audit trails A secure, read-only copy of every Fast, granular, search making it easy to retrieve and export relevant s

25 25 Compliance» Vertical markets with compliance requirements such as: Medical HIPAA Government/State/Local authorities/police Most industries Financial institutions SEC (Security and Exchange Commission) > e-discovery > FRCP (Federal Rules of Civil Procedure) > SOX (Sarbanes-Oxley) > GDPdU in Germany

26 26 Eliminate PST files» Reduces PST Headaches Eliminates the need for users to archive their PST files» recovery Ability to recover s in spite of corrupted PSTs Retrieve old s easily without digging through PST files» Easily move users to new computers GFI MailArchiver removes the need for PST files!

27 27 Increase productivity» Never lose an » Fast, simple restoration» Mailbox quotas on Exchange are no longer a concern» Find old s quickly and easily

28 28 Access your archived s from any device» Instantly access archived and documents directly from Outlook, or on the go via iphone, ipad, Android» Easily retrieve old or deleted s on demand, with full thread and conversation

29 ROADMAP 29

30 30 What s new in version 2012?» Manual and rule-based archiving» Document archiving» Archived delete» Anywhere, anytime access from any device via IMAP» Automatic archive store updates» Security-based MailInsights reports Launch 7 Aug

31 31 What s new in version 2012 SR1?» Manual and rule-based archiving» Windows 2012 support» Windows 8 support» IE 10 support» IMAP server improvements» Quicker, easier document management, you can now archive documents with a single click Launch 9 Oct

32 32 What s new in version 2012 SR2?» Exchange 2013 support» Better performance (Services running 64-bit) Launch 6 Dec, 2012 (Next month)

33 33 What s new in version 2013?» Role-based access» Archive assistant» Retrospective retention» MailInsights job performance» MailInsights user traffic» New dashboard» Improved user UI Launch Q (Next year)

34 34 Why GFI MailArchiver (1/2)» If Exchange 2010 comes with archiving why do I need GFI MailArchiver? Exchange archiving is an add-on and is at least 20% more expensive With Exchange Archiving there is the risk that if Exchange goes down not only is lost but also the archives Exchange 2010 storage costs explode as it keeps a copy of every and attachment and not just a single, compressed instance of each » I already backup my . A backup is a snapshot in time that can be reverted to in case of disaster Archiving is much more: archiving keeps an online, searchable, self-service restore, instantly accessible record of all communications GFI MailArchiver provides a separate, fail-safe standby

35 35 Why GFI MailArchiver (2/2)» We already use PSTs why do we need GFI MailArchiver? PSTs get corrupted Users delete from PSTs PSTs can be a nightmare to manage PSTs can be distributed across a wide area making them hard to track» GFI MailArchiver is easier to maintain and upgrade and comes with one year free support

36 36 archiving and management solution» No more lost s» Save on storage» Improve server performance» No need for PST files» Business management reports» Helps with compliance and ediscovery» Access anytime, any place, via any device

37 Working with 37

38 Browsing Archived s 38

39 39 Working With s View, Edit, Restore, Save, Print, Mark as not SPAM, etc.

40 Advanced Search 40

41 41 Search Using Smart Phones Supported by Android 2.1+, Apple iphone ios 4, Blackberry OS5+ Smart Phone Login Screen Home Page for Smart Phones Search Result by Smart Phone mobile search feature returns 10 s per page. You can browse additional pages using the controls provided. The maximum number of results is 5000.

42 42 Accessing Multiple Mailboxes» a

43 Mail Insight Report 43

44 Communication Flow Monitor user/group communication patterns inside and outside the organization. 44

45 WebMail Use - Identify top users exchanging with webmail services. Identifies potential data leakages and inappropriate use. 45

46 Storage Use - Understand the impact of attachments on storage costs. Use this report to create appropriate retention policies to control -related storage space. 46

47 Inactive Accounts - Returns a list of user accounts that received but have not replied within the specified time. 47

48 Inappropriate Words - Track inappropriate language in that violates company policy. 48

49 49 a» a Internal Spammers - Find out which internal users tend to include too many recipients in the To/CC/BCC fields. Use this report to know about and minimize such behavior.

50 50 a» a Outside Office Hours - Returns a list of internal mail accounts with sending activity outside office hours. Use this report to spot behavior which may need more investigation

51 51 About GFI» Offices located around the globe: USA (North Carolina, California and Florida), UK (London and Dundee), Australia, Austria, Romania, and Malta» Hundreds of thousands of installations worldwide» Trusted by thousands of companies around the world» GFI products are sold by a global network of thousands of partners All product and company names herein may be trademarks of their respective owners.

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