Arrow ECS Training Services. Technology training. for the real world

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1 Arrow ECS Training Services Technology training for the real world

2 Arrow ECS Training Services aims to ensure that our end user customers gain maximum return on their technology investments and that our reseller partners acquire the skills and knowledge to add real value to their clients. Matthew Procter, Divisional Director, Arrow ECS Training Services Outstanding achievements Arrow ECS has been accredited by the Institute of IT Training consecutively for over a decade and our other accolades include: Citrix Authorised Learning Centre (CALC) of the Year UK and EMEA Best VMware Authorised Training Centre (VATC) - Winner of EMEA North Partner Award 2009 Check Point Software Technologies' Top Performing Authorised Training Centre (ATC) for Europe, Middle East and Africa market for our commitment to delivering the highest quality security training and commitment to customer satisfaction Arrow ECS delivered more Check Point training in 2008 than any other training organisation in the world Awarded Leading Authorised Education Centre under the Individual Company Category for excellence in training in EMEA for by Juniper Networks Sole Authorised Training Partner for IBM - UK and Ireland

3 IT training for business results Organisations are increasingly reliant on sophisticated IT systems to drive their business forwards. Effective and proactive management of expensive IT resources demands constantly refreshed and reinforced knowledge. This growing dependence on technology means professional training has never been more critical to your business. Support from the experts Arrow ECS Training Services understands your business imperatives and appreciates that any time and budget spent on training must bring measurable results. Choosing Arrow ECS as your education partner gives you the peace of mind that all of your needs will be met by the recognised leader for specialist IT training services in Europe. End-user training In pressured business environments, making a mistake can be costly and no organisation today can allow its technical teams to learn on live systems. Training with Arrow ECS eliminates the business risks of service interruptions and enables your professionals to: Learn through guided hands-on practice Practise resolving real-world IT issues in an environment where making mistakes is a recognised element in effective learning Gain the skills to ensure maximum return on your technology investments Accreditation and certification training Training support from Arrow ECS helps businesses gain the mandatory accreditations and certifications required by leading vendors. In fiercely competitive markets, being professionally trained sends out a strong quality message to customers. It provides reassurance that the company has the right levels of knowledge to do the best job possible, with properly qualified sales and technical services teams. Success in achieving industry-approved accreditation and certification can: Help your business attract extra support from IT vendors Provide access to privileged product lifecycle information, sales and marketing tools, and special pricing arrangements Demonstrate your commitment to quality to your clients Probably the best instructor I have had. Very clear, concise and easy to understand on a deep and complex product. Chris Read from Servo, commenting on our authorised Tivoli Storage Manager Administration course

4 The benefits I gained from training with Arrow ECS were such that I was able to apply my new skills straight away. I found the instructors enthusiastic and very experienced in real-life implementations. The lab exercises were carried out in a structured approach so everyone who participated had a local and global understanding of the solutions. Michael Taylor, Manager, Nokia IP Specialist knowledge reinforced by extensive practical experience When not in the classroom, Arrow ECS training instructors work in the field on a consultancy basis, reinforcing their knowledge by providing real solutions in real situations. Arrow ECS broad span of business partnerships means that instructors are fully up to speed with current industry innovations, enabling them to deliver professional training and accreditation for customer-specific and multi-platform environments. Our training programmes reflect the very latest practices, strategy and procedures, adding even greater relevance to the services offered by our partners and increased value to customer environments. Issues-based training Arrow ECS offers a number of courses that look at the issues behind data management, storage and security, which are independent of any vendor product focus. Storage networking For technical professionals requiring a basic introduction to the terminology, concepts, context and drivers behind storage networking, our courses provide a solid foundation of real-world knowledge and practice. Participants will acquire the skills necessary to assess, design, implement, troubleshoot and maintain a multivendor storage networking solution. Security principles You need to protect your business from the loss of service and reputation caused by spam, hacking, viruses, worms and all the other rogue elements that attack and undermine your IT systems. From an introductory course on the general principles of IT security, to certified ethical hacking courses that help you to know your enemy, Arrow ECS security experts can help you to assess your own security, detect and remedy vulnerabilities, and learn how to use the tools available to prevent intrusion. Pay and play workshops These technical workshops complement our existing schedule of instructor-led courses and aim to help maximise your investment in products and infrastructure. Informal Q&A-type sessions focus 100% on hands-on learning. Ideal for delegates wishing to gain practical experience in a test environment or working towards certification, the workshops create the perfect opportunity to try out new techniques without any risk to your business. Access and virtualisation There s growing demand to deliver applications and data to your extended workforce and partner network over the Internet and from mobile devices. Arrow ECS can train your teams to provide and manage secure, flexible access in a timely and cost-effective way. At the same time, leading companies are using virtualisation solutions to simplify their IT, maximise existing computing investments, reduce acquisition and administration costs, and respond faster to changing business demands. Professional training from Arrow ECS equips you to close the gap between your IT capability and the needs of your business by deploying virtualisation and access solutions effectively.

5 Managed training solutions Arrow ECS has built on its considerable IT training experience to provide a complete end-to-end service for all your training needs through managed training solutions. Making ad hoc bookings generates a high administration overhead and means you miss out on volume-based discounts. By offering a one-stop shop for training, we help you save time and budget while improving management control and efficiency. Our managed training solutions: Remove the burden of sourcing and planning staff training Ensure consistent levels of service quality Maximise volume discounts through centralised bookings Create a competitive advantage through improved staff skills Increase choice through our extensive network of vetted training providers World-class training facilities Arrow ECS commitment to training is unparalleled in the industry. Fully equipped training facilities across the country create the perfect learning environment, where delegates can concentrate on acquiring and practising new skills away from the pressure of work. Delegates have access to all the hardware and software necessary to become fully proficient on any application, within a variety of enterprise environments. For course dates, prices and locations visit On-site training Arrow ECS training services has the flexibility to offer on-site training with our professional trainers coming to you. Your company benefits from a course that is tailored to the specific needs of your business and adds real value by saving you money in travel and accommodation costs. Training that s right for you Our training sales team can advise on the most appropriate course(s), give guidance on pre-requisite training, send out joining instructions and advise on accommodation. Specialist vendor combination workshops, closed courses and on-site training can also be tailored to individual requests. All that s needed is some basic information on your requirements and you can leave the rest to us. For full details of the training courses offered in our schedule for the coming months or to make a booking, please telephone our training sales team on or training@arrowecs.co.uk

6 About Arrow ECS Arrow ECS is an information technology distributor specialising in providing end-to-end IT infrastructure solutions including data storage, servers, enterprise software, network security, unified communications and virtualisation. Working with our channel partners, we optimise the efficiency with which organisations can store, manage, protect and deploy their data, equipping them with secure access to business-critical information any time, from any location, on any device. Our deep technical understanding is reinforced by strong business relationships and continually monitoring rapidly changing IT markets for the latest product advances and emerging technologies. Through close alliances with the world s leading IT vendors, we deliver innovative solutions, complemented by an impressive portfolio of expert professional services and IT training. With over 25 successful years in the IT industry, we have the skills and experience to support our channel partners from initial consultation, planning and design, through engineering build to implementation. In doing so, we enable our partners to deliver even more value to increase their customers competitive edge. Arrow Enterprise Computing Solutions (ECS) is a business segment of Arrow Electronics Inc. More details are available at Head Office Nidderdale House Beckwith Knowle Otley Road Harrogate HG3 1SA Tel: Fax: London Office Fourth Floor The Royal Exchange London EC3V 3LN Tel: Fax: Reading Office Building 1320 Arlington Business Park Theale, Reading RG7 4SA Tel: Fax: Nottingham Office Woodside House Osier Drive Sherwood Park Nottingham NG15 0DS Tel: Fax: web: info@arrowecs.co.uk Copyright 2011 Arrow ECS. All rights reserved. Company registered number