How to Set Up SSL VPN for Off Campus Access to UC eresources

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1 How to Set Up SSL VPN for Off Campus Access to UC eresources Contents How to Set Up SSL VPN for Off Campus Access to UC eresources... 1 Off Campus Access via SSL VPN... 2 SSL VPN (Secure Sockets Layer Virtual Private Network)... 2 Instructions for Junos Pulse Installation and Set Up... 2 Instructions for Using the SSL VPN in Internet Explorer... 8 Instructions for Using the SSL VPN in Firefox Instructions for Using the SSL VPN in Safari Instructions for Using SSL VPN on the ipad Who to Contact Revised August 2014 University of Cincinnati Health Sciences Library 1

2 Off Campus Access via SSL VPN Go to the Health Sciences Library at and click on Off Campus Access from the menu on the left. Click on the UC Access VPN login located at the top of the Off Campus Access page. SSL VPN (Secure Sockets Layer Virtual Private Network) Available to UC students, faculty, staff, and UC Medical Center/UC Health Residents. The web-based SSL VPN provides a secure private connection between external networks and the University s internal network. Web-based VPN provides the capability to allow authorized users access to private or restricted services on the UCnet from off campus locations. First time SSL VPN users will need to install a client. See instructions below for using SSL VPN with Internet Explorer, Firefox, Safari and the ipad. To see answers to VPN FAQs follow the link at the bottom of the Off Campus Access page or go to Once you ve downloaded the VPN client to your laptop or home computer, o Log into the VPN via the client on your laptop/computer o You only need to log in once and if you are actively using UC resources, you will remain logged in for 4 hours. While logged into the SSL VPN, UC sees your workstation as if it were at UC so you are able to open many browser windows, access secure work files or library online resources without being challenged. Please note: the firewall between UC Medical Center/UC Health and UC blocks SSL VPN use in the hospital. Instructions for Junos Pulse Installation and Set Up Microsoft Windows 7/8, MAC OS X Auto install (Windows and MAC) 1. Open a web browser and go to Log in with your CLS credentials. 2. Once logged in, there will be a Client Application Sessions section with Junos Pulse listed. To the right of that there will be a start button. Click Start to initiate the client download and installation. Revised August 2014 University of Cincinnati Health Sciences Library 2

3 a. Java must be installed for this auto installation to work. You may receive a prompt asking to allow or block the java process. You must allow it to continue with the installation. b. If you are unable to run the auto install for any reason, see the manual install instructions below. (Windows or MAC) 3. Depending on your machine security settings, you may receive several popup windows asking to allow permissions for Java to install the Junos Pulse client. Please read these carefully to ensure you are permitting the desired application. 4. One the client is installed, it will automatically create an sslvpn.uc.edu profile and connect. 5. To disconnect the VPN client, open the Junos Pulse client and click Disconnect 6. For future connections to the VPN you will only need to open the Junos Pulse client and click Connect next to the desired profile. Manual install (Windows) 1. Open a web browser and go to Log in with your CLS credentials. 2. Under the Web Bookmarks, click on the proper Junos Pluse link for your machine. This will start the download of the client. 3. Browse to the folder location on your computer where the Junos Pulse file was saved. 4. Double click the Junos Pulse.msi installer file and click Run, then click Next. Revised August 2014 University of Cincinnati Health Sciences Library 3

4 5. Select Typical, then click Next. 6. Click Install. 7. If prompted by User Account Control to allow program named a3695d9.msi to install software, click Yes. 8. Leave the Launch Junos Pulse box checked. Click Finish. Revised August 2014 University of Cincinnati Health Sciences Library 4

5 9. When the Junos Pulse client opens, click the + icon in the Connections bar to add a new connection. 10. Leave Type set to UAC or SSL-VPN. Set Name and Server URL to: sslvpn.uc.edu. Click Add 11. Select the connection named sslvpn.uc.edu. Click Connect. 12. Enter your CLS username and password. Click Connect. ***CAUTION: If using a public/shared computer, please do NOT save your username and password. Revised August 2014 University of Cincinnati Health Sciences Library 5

6 13. To disconnect the client, click Disconnect next to the vpn profile. Manual Install (MAC OS X) If you are unable to install Java on your MAC with the instructions below, try installing Firefox, then install Java, and then download Junos Pulse. 1. Open a web browser and go to Log in with your CLS credentials. 2. Under the Web Bookmarks, click on the proper Junos Pluse link for your machine. This will start the download of the client. 3. Browse to the folder location on your computer where the Junos Pulse file was saved. Click on the.dmg file to mount it and start the installation 4. When the installation begins, click Continue. Revised August 2014 University of Cincinnati Health Sciences Library 6

7 5. Verify the installation location and click Install to continue. 6. Once the installation is complete, click Close. 7. Open the Junos Pulse client by clicking the icon in the toolbar and select Open Junos Pulse. 8. Click the + button on the bottom left of the client window to add a new connection 9. Leave Type set to UAC or SSL-VPN. Set Name and Server URL to: sslvpn.uc.edu. Click Add Revised August 2014 University of Cincinnati Health Sciences Library 7

8 10. Select the connection named sslvpn.uc.edu. Click Connect. 11. Enter your CLS username and password. Click Connect. ***CAUTION: If using a public/shared computer, please do NOT save your username and password. 12. To disconnect the client, click Disconnect next to the vpn profile. Instructions for Using the SSL VPN in Internet Explorer Open Internet Explorer and go to Or go to and click on Off Campus Access button on the left. At the top of the next page, click on the UC Access VPN login link. Log into the SSL VPN using your UC Central Login credentials. The Central Login is your University of Cincinnati username or (up to the first 6 letters of your last name, the first initial of your first name, and the first initial of your middle name) and the default password is your birthdate in the Uc!mmddyyyy format. Click on the Sign In button. Revised August 2014 University of Cincinnati Health Sciences Library 8

9 On the next screen, click on the Start button next to Network Connect. As a first time user, a client application will download and run. A security message will appear; click on Always. Revised August 2014 University of Cincinnati Health Sciences Library 9

10 You will see screens similar to the following while the secure tunnel is established. It may take several minutes. After the Secure Tunnel is established, you will notice an orange lock in the task bar indicating that a secure connection is in place. When you re done using the SSL VPN, click on the lock icon in your task bar and select Sign- Out to log off. Once you ve downloaded the VPN client to your laptop or home computer, log into the VPN via the client on your laptop/computer. You only need to log in once and if you are actively using UC resources, you will remain logged in for 4 hours. Revised August 2014 University of Cincinnati Health Sciences Library 10

11 Instructions for Using the SSL VPN in Firefox Open Firefox and go to Or go to and click on Off Campus Access from the menu on the left. At the top of the next page, click on the UC Access VPN login link. Log into the SSL VPN using your UC Central Login credentials. The Central Login is your University of Cincinnati username or (up to the first 6 letters of your last name, the first initial of your first name, and the first initial of your middle name) and the default password is your birthdate in the Uc!mmddyyyy format. Click on the Sign In button. This security window will pop up; click on Allow to begin running the client application. Revised August 2014 University of Cincinnati Health Sciences Library 11

12 On the next screen, click on the Start button next to Network Connect. As a first time user, an application will download and run. You will see screens similar to the following while the secure tunnel is established. It may take several minutes. Revised August 2014 University of Cincinnati Health Sciences Library 12

13 After the Secure Tunnel is established, you will notice an orange lock in the task bar indicating that a secure connection is in place. When you re done using the SSL VPN, click on the lock icon in your task bar and select Sign-Out to log off. Once you ve downloaded the VPN client to your laptop or home computer, log into the VPN via the client on your laptop/computer. You only need to log in once and if you are actively using UC resources, you will remain logged in for 4 hours. While logged into the SSL VPN, UC sees your workstation as if it were at UC so you are able to open many browser windows, access secure work files or library online resources without being challenged. Revised August 2014 University of Cincinnati Health Sciences Library 13

14 Instructions for Using the SSL VPN in Safari Open Safari and go to Or go to and click on Off Campus Access from the menu on the left. Or go to and click on Off Campus Access from the menu on the left. At the top of the next page, click on the UC Access VPN login link. Log into the SSL VPN using your UC Central Login credentials. The Central Login is your University of Cincinnati username or (up to the first 6 letters of your last name, the first initial of your first name, and the first initial of your middle name) and the default password is your birthdate in the Uc!mmddyyyy format. Click on the Sign In button. On the next screen, click on the Start button next to Network Connect. As a first time user, a Juniper client application will download and run. Revised August 2014 University of Cincinnati Health Sciences Library 14

15 Launching Network Connect. When the applet request appears, click on Allow. Revised August 2014 University of Cincinnati Health Sciences Library 15

16 A setup control warning message will appear; click on Always. Revised August 2014 University of Cincinnati Health Sciences Library 16

17 After the Secure Tunnel is established, you will notice an orange lock in the task bar indicating that a secure connection is in place. Once you ve downloaded the VPN client to your laptop or home computer, log into the VPN via the client on your laptop/computer. You only need to log in once and if you are actively using UC resources, you will remain logged in for 4 hours. While logged into the SSL VPN, UC sees your workstation as if it were at UC so you are able to open many browser windows, access secure work files or library online resources without being challenged. When you re done using the SSL VPN, click on the lock icon in your task bar and select Sign-Out to log off. Revised August 2014 University of Cincinnati Health Sciences Library 17

18 Click on Sign Out again. Once you are signed out you still have the option to Click here to sign in again if you so choose. Revised August 2014 University of Cincinnati Health Sciences Library 18

19 Instructions for Using SSL VPN on the ipad 1. Go to the App Store Revised August 2014 University of Cincinnati Health Sciences Library 19

20 2. Enter junos pulse in the search box. Select it in the drop down list or hit the Search button. Revised August 2014 University of Cincinnati Health Sciences Library 20

21 3. Select the Junos Pulse app in the ipad Apps results. Select INSTALL button. Direct Link to App Store: Revised August 2014 University of Cincinnati Health Sciences Library 21

22 4. Enter your Apple ID password if prompted and allow the app to install. Revised August 2014 University of Cincinnati Health Sciences Library 22

23 5. After the app has fully downloaded, select it and agree to the EULA. Scroll to the very end and select ACCEPT. 6. Select the Enable button. Revised August 2014 University of Cincinnati Health Sciences Library 23

24 7. On this screen select Connect. 8. Enter an optional Name for this VPN setting. Example: UC VPN Revised August 2014 University of Cincinnati Health Sciences Library 24

25 9. Enter this URL: Select Save in the upper right corner 10. Allow the app to authenticate. Revised August 2014 University of Cincinnati Health Sciences Library 25

26 11. Enter your UC Central Login or UC affiliate VPN username and password and select Sign In. Revised August 2014 University of Cincinnati Health Sciences Library 26

27 12. You will now be logged into the VPN. (Note the green circle and 4 hour countdown timer) 13. Visit and use the resources at University Libraries' sites. (Make sure the VPN icon is visible in the upper left corner) Revised August 2014 University of Cincinnati Health Sciences Library 27

28 14. Sign Out via the Junos Pulse app or through the Settings app (see next page) when you no longer need VPN access Revised August 2014 University of Cincinnati Health Sciences Library 28

29 15. Call the UCit Help Desk at with installation or general questions about the SSL VPN. Who to Contact Call the UCit Help Desk at with installation or general questions about the SSL VPN. If you have other questions, please contact Edith Starbuck at or Revised August 2014 University of Cincinnati Health Sciences Library 29

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