ACCESSING CERNER ON A MAC (October 1, 2012)

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "ACCESSING CERNER ON A MAC (October 1, 2012)"

Transcription

1 ACCESSING CERNER ON A MAC (October 1, 2012) For any questions regarding these instructions, or for assistance with accessing Cerner from a Mac, iphone or ipad please contact Dr. Behra at Dr. Behra is our resident Mac expert and willing to help if you have a problem. Installing Citrix Receiver on Mac Computers For best results use Mac OS X Snow Leopard (10.6), Lion (10.7) or Mountain Lion (10.8) To use an internet browser, such as Safari or Firefox, to access Cerner, follow steps 1 through 7 below and then skip to the section on Using an Internet Browser (last 3 pages). To do a complete Re-Installation of Citrix, follow steps 1-4, and click the Uninstall Citrix Receiver icon. Once Citrix is removed from your machine, you should quit any open internet browsers and then resume these instructions at step 4. If you are not a Cerner user, and/or wish to access other applications remotely, such as PACS, WebNow or iconnect, complete steps 1-5 and then jump to step Using your internet browser, navigate to Click Download now 2. Click Download Receiver for Mac.

2 3. You should see the Downloading Citrix Receiver Window. 4. This will download the CitrixReceiver disk image file to your Downloads folder. Open this disk image, and click on the Install Citrix Receiver.pkg icon. Follow all prompts to install Citrix Receiver to the Applications folder on your Mac. If you want to remove the Citrix Receiver App because you no longer want to use it, or you would like to do a complete re-install, Click the Uninstall Citrix Receiver icon. If you wish to re-install without Uninstalling first, in order to to preserve your existing settings/applications, go to step 13.

3 5. Citrix Receiver will likely automatically start after installation. If not, navigate to your Mac s desktop and click on the Go menu. Select Applications and then find and open the Citrix Receiver application which you just finished installing. 6. You will be prompted to Enter your work or server address: In this field, copy and paste the following URL: Then, click Next.

4 7. If the connection to Cerner is successful, you should see the following screen prompting you to enter a Domain\User and Password. Enter the following: Domain\User: AZTUC\yourCernerusername (where yourcernerusername is your Cerner User Name) Password: your Cerner Password AZTUC\yourCernerusername If you check Remember my password, you will not have to enter your Password every time you start a Citrix session. 8. Click Add Apps to place Apps onto your Citrix App Desktop. Click the All Applications link to see the Apps available to you. For Cerner access by Emergency Providers, select FirstNet. Other Providers use Powerchart.

5 9. You can drag the App icons to your Dock, desktop or anywhere else you may prefer. Just click the App icon and drag it out of the Citrix window to your desired location. Clicking the link will, from then on, launch Citrix Viewer and the desired App. 10. Logging into Cerner then involves simply clicking on the desired Application icon. This starts the Citrix Viewer application. Unless you have already checked Remember password, it will prompt for your user id and password and then start the Cerner interface. Log on to Cerner as usual. 11. You can click Citrix Viewer on the menu bar at the top of the screen and choose Preferences to see a list of cutomizable options. You can also open the Preferences window by clicking the cog wheel icon next to the App Search box.

6 12. The Preferences window allows you to edit your account settings and ENTER A CHANGED CERNER PASSWORD. Just select the account you wish to edit, click the cog wheel icon at the bottom of the Preferences pane and then choose Configure Account.

7 STEPS are for those users who had previously installed Citrix and are doing a re-install 13. If you had previously installed Cerner and reinstalled it WITHOUT UNINSTALLING IT FIRST as outlined in step 4, you will see the Domain\User Name prompt. Enter AZTUC\yourusername and your Cerner log-in password as in step 7 above. Check Remember my password if desired. 14. Upon logging in, some users may encounter a Cannot connect to the Server message if they had previously added the mobile.carondelet.org address which is used to access the PACS, WebNow and iconnect apps. For now, just dismiss this message by clicking OK. If you need to access those Apps, go to step 15, after completing step 14. If your previously installed apps don t appear already on your App desktop, click the + icon on the left side of the App desktop. Then click on the All Applications link. Select the applications you d like to see on your App desktop.

8 Remotely Accessing non-cerner Apps (PACS, WebNow, iconnect, Microsoft Office, Outlook, etc.) 15. If you wish to remotely access applications other than Cerner, such as the the PACS (radiology), WebNow or iconnect Apps, you should follow steps 1-5 above and then return here. Users who have already created the Cernerworks Virtual Apps account will be adding a new account titled Carondelet Virtual Apps. Non-Cerner users will only use the Carondelet Virtual Apps account. Non-Cerner users or users who have not already installed any accounts will see the screen prompt to Enter your work or server address:. They should skip to step 18 and proceed. 16. Users who already have accounts installed should proceed here. Click Citrix Viewer on the menu bar at the top of the screen and choose Preferences to see a list of customizable options. You can also open the Preferences window by clicking the cog wheel icon next to the App Search box. 17. Click the + icon beneath your Account list.

9 18. You will be prompted to Enter your work or server address: In this field enter the following URL: Then, click Next. 19. You will be prompted to Add Apps, and you ll then see a list of your accounts. Select the Carondelet Virtual Apps account. This will display the applications available to you remotely. Choose the applications you wish to add to your Citrix Apps desktop.

10 If you already have Cerner apps, such as FirstNet on your desktop, these apps will appear in addition. You can drag the App icons to your Dock, desktop or anywhere else you may prefer. Just click the App icon and drag it out of the Citrix window to your desired location. Clicking the link will, from then on, launch Citrix Viewer and the desired App.

11 20. If you prefer to access these non-cerner apps through your browser, instead of through the Citrix receiver interface, go to the following URL: Then select Remote Access from the links on the left of the screen, and enter your User Name and Password as below: User name: AZTUC\yourCernerusername (where yourcernerusername is your Cerner User Name) Password: your Cerner Password 21. Select the application you d like to run and it should open within the Citrix Viewer App. NOTE: Some users may notice upon clicking an application icon, that instead of the Citrix Viewer App launching, a file is downloaded. If this is the case, go to your Downloads folder on your Mac, and double-click on the file just downloaded, titled launch-##.ica Your application should launch correctly. This file may be deleted after use, as it is a temporary file and will not work on future launches.

12 Using an Internet Browser (Safari, Firefox, Chrome, etc.) with Citrix Plug-In 1. Follow the instructions listed above for installing Citrix Receiver. After completing steps 7 or 8 above, Quit the Citrix Receiver App. The Citrix installer has placed the Citrix Online plug-in for Mac onto your computer. This will allow you to access Cerner using any internet browser and the Citrix Viewer App. 2. You may now access Cerner online through any web browser. Locate Compass CernerWorks at 3. Click on COMPASS CernerWorks and you will see a Cernerworks Login window. Enter your Username and Password. The Domain is CHNT. Click Log On.

13 You will see a list of applications available to you for remote access. Emergency Dept. Physicians should select the FirstNet app. NOTE: Some users may notice upon clicking an application icon, that instead of the Citrix Viewer App launching, a file is downloaded. If this is the case, go to your Downloads folder on your Mac, and doubleclick on the file just downloaded, titled launch-##.ica Your application should launch correctly. This file may be deleted after use, as it is a temporary file and will not work on future launches. 4. You will see the familiar CernerWorks Login window. Log in as usual. NOTE: Some users may notice that when you try to type in either field, nothing happens: Look at the right side of your Applications Dock and you'll find a minimized window called HNAM Logon. Click on it. You'll see this little title bar pop up at the bottom of the screen.

14 Now try typing in the Cerner login window. You should be able to enter your info & log in successfully.

Install and End User Reference Guide for Direct Access to Citrix Applications

Install and End User Reference Guide for Direct Access to Citrix Applications Install and End User Reference Guide for Direct Access to Citrix Applications Version 1.0 7/26/2013 This remote access end user reference guide provides an overview of how to install Citrix receiver (a

More information

Remote Access End User Reference Guide for SHC Portal Access

Remote Access End User Reference Guide for SHC Portal Access Remote Access End User Reference Guide for SHC Portal Access Version 2.0 6/7/2012 This remote access end user reference guide provides an overview of how to install Citrix receiver, which is a required

More information

SHC Client Remote Access User Guide for Citrix & F5 VPN Edge Client

SHC Client Remote Access User Guide for Citrix & F5 VPN Edge Client SHC Client Remote Access User Guide for Citrix & F5 VPN Edge Client Version 1.1 1/15/2013 This remote access end user reference guide provides an overview of how to install Citrix receiver (a required

More information

Remote Desktop Web Access. Using Remote Desktop Web Access

Remote Desktop Web Access. Using Remote Desktop Web Access Remote Desktop Web Access What is RD Web Access? RD Web Access is a Computer Science service that allows you to access department software and machines from your Windows or OS X computer, both on and off

More information

Managing Documents in the Citrix XenApp Remote Desktop

Managing Documents in the Citrix XenApp Remote Desktop Introduction Managing Documents in the Citrix XenApp Remote Desktop What is a Citrix XenApp Remote Desktop? It is a virtualized instance of MS Windows with only enough software to run TAS in a controlled

More information

Windows Installation 1. On a Windows PC (For MAC, skip to next section), at the file download prompt click Run.

Windows Installation 1. On a Windows PC (For MAC, skip to next section), at the file download prompt click Run. Introduction These instructions are for Windows and MAC users ONLY. For Mobile devices (IOS/Android), use the Mobile Device document found on the portal Login Page. For Windows 8.x users: At this time,

More information

Citrix Receiver 11.8 for Macintosh OS X

Citrix Receiver 11.8 for Macintosh OS X 1. Document Control Record Document title Document Owner Citrix Receiver 11.8 for Macintosh OS X Rayna McKinley 2. Issue and Amendment Record Issue Date Revised by Comments 1 8/15/2013 Rayna McKinley Original

More information

Portal Instructions for Mac

Portal Instructions for Mac Portal Instructions for Mac Table of Contents Introduction... 1 Preparing Safari... 2 Advanced Access Instructions... 3 Installing Java... 3 Setting the Default Browser... 3 Installing the Browser Plug-in...

More information

How to use Mints@Home

How to use Mints@Home How to use Mints@Home Citrix Remote Access gives Mints users the ability to access University Of Cambridge and MINTS resources from any computer, anywhere in the world,. The service requires a high-speed

More information

Instructions for Accessing the Hodges University Virtual Lab

Instructions for Accessing the Hodges University Virtual Lab Instructions for Accessing the Hodges University Virtual Lab Table of Contents Adding the VLAB as a Trusted Site... 3 Accessing the VLAB using Windows 8... 5 Using Internet Explorer and Windows 8 to Access

More information

XenApp & XenDesktop Documentation. Help Desk (202) 994-8096 www.columbian.gwu.edu/ots

XenApp & XenDesktop Documentation. Help Desk (202) 994-8096 www.columbian.gwu.edu/ots XenApp & XenDesktop Documentation Help Desk (202) 994-8096 www.columbian.gwu.edu/ots 1 Version Date Comments Author v1.0 June 2011 Initial Version R. Shore v2.0 December 2011 Full Revision R. Shore v2.1

More information

Citrix : Remediation - MAC

Citrix : Remediation - MAC Citrix : Remediation - MAC Key Points: 1. 2. 3. 4. 5. 6. 7. Understanding End Point Scan Analysis Supported anti-virus and firewall products Configuring AVAST/SOPHOS and the Mac OS X Firewall Installing

More information

Accessing your Staff (N and O drive) files from off campus

Accessing your Staff (N and O drive) files from off campus Accessing your Staff (N and O drive) files from off campus It is possible to access your N and O drive files while you are off campus, for example whilst working from home or travelling. This document

More information

owncloud Configuration and Usage Guide

owncloud Configuration and Usage Guide owncloud Configuration and Usage Guide This guide will assist you with configuring and using YSUʼs Cloud Data storage solution (owncloud). The setup instructions will include how to navigate the web interface,

More information

SuperOffice AS. CRM Online. Installing the Citrix Online Web plug-in

SuperOffice AS. CRM Online. Installing the Citrix Online Web plug-in SuperOffice AS CRM Online Installing the Citrix Online Web plug-in Index Introduction... 3 Prerequisites... 3 Considerations... 3 FOR WINDOWS USERS:... 4 Download the installation package... 4 Installing

More information

Download and Install the Citrix Receiver for Mac/Linux

Download and Install the Citrix Receiver for Mac/Linux Download and Install the Citrix Receiver for Mac/Linux NOTE: WOW can only be used with Internet Explorer for Windows. To accommodate WOW customers using Mac or Linux computers, a Citrix solution was developed

More information

Mariemont City Schools

Mariemont City Schools Mariemont City Schools Citrix Virtual Desktop Environment Citrix is a virtual desktop system that allows users to access their Mariemont Windows 7 desktop from anywhere with an Internet connection. Once

More information

DOF e-repository User Guide

DOF e-repository User Guide DOF e-repository User Guide Using Citrix Receiver to Access DOF e-repository (Electronic Document Repository) To ensure secure and reliable access to the DOF e-repository you will need to use Citrix Receiver

More information

VPN User Guide. For Mac

VPN User Guide. For Mac VPN User Guide For Mac System Requirements Operating System: Mac OSX. Internet Browser: Safari (Firefox and Google Chrome are NOT currently supported). Disclaimer Your computer must have the system requirements

More information

Preparing your MAC Computer to access QuickBooks Hosted with the Citrix Receiver or Online Plugin

Preparing your MAC Computer to access QuickBooks Hosted with the Citrix Receiver or Online Plugin Please Note: While we try to provide you with the solution you need, we can t promise that the information set out below is totally error free or will necessarily resolve any problem you may have. Preparing

More information

Remote Access Enhancements

Remote Access Enhancements Remote Access Enhancements Citrix/Epic Set-up Instructions Provided By: Akron Children s IT Department Date: 7/11/2012 Version: v6 2012 Children s Hospital Medical Center of Akron Table of Contents 1.

More information

Installing the Virtual Desktop Application (MAC)

Installing the Virtual Desktop Application (MAC) Installing the Virtual Desktop Application (MAC) The folowing instructions will guide you through the process of installing the components necessary to connect in to the NEL B Virtual Desktop environment

More information

VPN User Guide. For Mac

VPN User Guide. For Mac VPN User Guide For Mac System Requirements Operating System: Mac OSX. Internet Browser: Safari (Firefox and Google Chrome are NOT currently supported). Disclaimer Your computer must have the system requirements

More information

Accessing Citrix on a MAC using OS X (Mountain Lion and Newer)

Accessing Citrix on a MAC using OS X (Mountain Lion and Newer) These instructions are specifically designed for OS X Mountain Lion and Mavericks. Earlier versions of the OS will require a different installation. These instructions assume that there are no Java, Citrix

More information

This document also includes steps on how to login into HUDMobile with a grid card and launch published applications.

This document also includes steps on how to login into HUDMobile with a grid card and launch published applications. Office of the Chief Information Officer Information Technology Division COMPUTER SELF-HELP DESK - TRAINING TIPS AND TRICKS HUDMOBILE ON HOME MACS This document is a step-by-step instruction to check or

More information

VPN AND CITRIX INSTALLATION GUIDE

VPN AND CITRIX INSTALLATION GUIDE Information Technology VPN AND CITRIX INSTALLATION GUIDE Overview of the CISCO SSL VPN Portal TMCC's Cisco SSL Virtual Private Network (VPN) portal was designed to give TMCC employees secure access to

More information

mystanwell.com Installing Citrix Client Software Information and Business Systems

mystanwell.com Installing Citrix Client Software Information and Business Systems mystanwell.com Installing Citrix Client Software Information and Business Systems Doc No: 020/12 Revision No: Revision Date: Page: 1 of 16 Contents Overview... 3 1. Microsoft Internet Explorer... 3 2.

More information

Junos Pulse VPN Client Installation

Junos Pulse VPN Client Installation Junos Pulse VPN Client Installation Windows 7 Installation p 2-6 Windows 8.1 Installation p 7-11 Macintosh version 10.6 and greater p 12-17 *This vpn appliance is to replace the Legacy SP vpn client Cisco

More information

VIRTUAL SOFTWARE LIBRARY REFERENCE GUIDE

VIRTUAL SOFTWARE LIBRARY REFERENCE GUIDE VIRTUAL SOFTWARE LIBRARY REFERENCE GUIDE INTRODUCTION The Virtual Software Library (VSL) provides remote and on-campus access to lab/course software. This approach is intended to simplify access for all

More information

Citrix Desktop for Home Computers Apple ios Instructions

Citrix Desktop for Home Computers Apple ios Instructions Citrix Desktop for Home Computers Apple ios Instructions You can use Citrix to create and access a virtual work desktop from your home computer. Step 1 Uninstall: To install the newest version of Citrix

More information

Using Remote Web Workplace Version 1.01

Using Remote Web Workplace Version 1.01 Using Remote Web Workplace Version 1.01 Remote web workplace allows you to access your Windows XP desktop through Small Business Server 2003 from a web browser. 1. Connect to the Internet in your remote

More information

Initial Setup of Microsoft Outlook 2011 with IMAP for OS X Lion

Initial Setup of Microsoft Outlook 2011 with IMAP for OS X Lion Initial Setup of Microsoft Outlook Concept This document describes the procedures for setting up the Microsoft Outlook email client to download messages from Google Mail using Internet Message Access Protocol

More information

GLOBALMEET FOR DESKTOP GLOBALMEET FOR DESKTOP USER GUIDE

GLOBALMEET FOR DESKTOP GLOBALMEET FOR DESKTOP USER GUIDE GLOBALMEET FOR DESKTOP GLOBALMEET FOR DESKTOP USER GUIDE Release 1.5 March 2014 TABLE OF CONTENTS GlobalMeet for Desktop Overview 2 Install GlobalMeet for Desktop 3 Download the App 3 System Requirements

More information

WMC Cerner Millennium Application Portal User guide

WMC Cerner Millennium Application Portal User guide WMC Cerner Millennium Application Portal User guide Table of Contents 1. Introduction 2. Minimum System Requirements 3. Key Points 4. Citrix Receiver Installation 5. Cerner Millennium Application Portal

More information

Connecting Remotely via the Citrix Access Gateway (CAG)

Connecting Remotely via the Citrix Access Gateway (CAG) 2011 Connecting Remotely via the Citrix Access Gateway (CAG) Version 2.0 *** The CAG is intended for users with OE equipment only. Users with GFE must still use RESCUE as their VPN solution. *** All VISN

More information

Citrix Remote Access Portal U s e r M a n u a l

Citrix Remote Access Portal U s e r M a n u a l Citrix Remote Access Portal U s e r M a n u a l 1 P a g e Table of Contents Table of Contents... 2 Introduction... 3 1. What is Citrix and how does it work?... 4 2. PC Setup/Internet Explorer - Connecting

More information

Citrix Client Install Instructions

Citrix Client Install Instructions Citrix Client Install Instructions If you are using Citrix remotely, Information Technology Services recommends updating Citrix client to the newest version available online. You must be an administrator

More information

WMC Cerner Millennium Application Portal User guide

WMC Cerner Millennium Application Portal User guide WMC Cerner Millennium Application Portal User guide Table of Contents 1. Introduction 2. Minimum System Requirements 3. Key Points 4. Citrix Receiver Installation 5. Cerner Millennium Application Portal

More information

Installing Microsoft Outlook on a Macintosh. This document explains how to download, install and configure Microsoft Outlook on a Macintosh.

Installing Microsoft Outlook on a Macintosh. This document explains how to download, install and configure Microsoft Outlook on a Macintosh. Reference : USER184 Issue date : December 2002 Revision date : September 2007 Classification : Software Originator : Hugh Burt REVISED DOCUMENT Installing Microsoft Outlook on a Macintosh This document

More information

Technology Services Group Procedures. IH Anywhere guide. 0 P a g e

Technology Services Group Procedures. IH Anywhere guide. 0 P a g e VDI Pilot Technology Services Group Procedures IH Anywhere guide 0 P a g e Installation Disable Apple Security Table of Contents IH Anywhere for Apple OSX (MAC)... 2 1. Installation... 2 Disable Apple

More information

Finance & Information Management Network Operations

Finance & Information Management Network Operations Finance & Information Management Network Operations Accessing Advance via External Affairs remote access system, Citrix. 1. Using a web browser, it s possibly to access Advance without the application

More information

How to remotely access your Virtual Desktop from outside the college using VMware View Client. How to guide

How to remotely access your Virtual Desktop from outside the college using VMware View Client. How to guide How to remotely access your Virtual Desktop from outside the college using VMware View Client How to guide Author: ICT Services Version: 1.0 Date: November 2015 Contents What is the VMware View Client?...

More information

Initial Setup of Mozilla Thunderbird with IMAP for OS X Lion

Initial Setup of Mozilla Thunderbird with IMAP for OS X Lion Initial Setup of Mozilla Thunderbird Concept This document describes the procedures for setting up the Mozilla Thunderbird email client to download messages from Google Mail using Internet Message Access

More information

Connecting to Remote Desktop Windows Users

Connecting to Remote Desktop Windows Users Connecting to Remote Desktop Windows Users How to log into the College Network from Home 1. Start the Remote Desktop Connection For Windows XP, Vista and Windows 7 this is found at:- Star t > All Programs

More information

Remote Desktop Solution, (RDS), replacing CITRIX Home Access

Remote Desktop Solution, (RDS), replacing CITRIX Home Access Remote Desktop Solution, (RDS), replacing CITRIX Home Access RDS Applications on a Computer Overview RDS has replaced citrix for remote access at home for College staff and pupils. This does not replace

More information

VDA Desktop Access at UMUCVDA.AERONOMY.NET

VDA Desktop Access at UMUCVDA.AERONOMY.NET VDA Desktop Access at UMUCVDA.AERONOMY.NET Contents Overview... 2 Getting Started... 2 Windows Access via the View Client... 2 1) System Requirements:... 2 2) Downloading and using the Client:... 3 HTML5-

More information

User guide. Business Email

User guide. Business Email User guide Business Email June 2013 Contents Introduction 3 Logging on to the UC Management Centre User Interface 3 Exchange User Summary 4 Downloading Outlook 5 Outlook Configuration 6 Configuring Outlook

More information

Cisco VPN Client v4.9.x for Mac OS X 10.4-10.5.x: Installation and Usage Guide

Cisco VPN Client v4.9.x for Mac OS X 10.4-10.5.x: Installation and Usage Guide Cisco VPN Client v4.9.x for Mac OS X 10.4-10.5.x: Installation and Usage Guide Revised July 2009 by UTHSCSA IMS Departments of Client Support Services and Systems & Network Operations INTRODUCTION If you

More information

KSC Remote Access Solution

KSC Remote Access Solution KSC Remote Access Solution Step 1 Pulse Client Install/Configuration Installing the Pulse Client on a PC Installing the Pulse Client on a MAC Step 2 Using Remote Desktop to Access Remote Resources How

More information

Citrix for Mac Installation

Citrix for Mac Installation While some MCPS applications run on Macintosh computers, other applications do not function properly. One method to get these applications (such as Outlook and Special Education s O/SS) is to add a mini-program

More information

Guide: Using Citrix for Home/ Office

Guide: Using Citrix for Home/ Office Guide: Using Citrix for Home/ Office Contents Important information about disconnecting from Citrix 1 How to access Citrix Site 2 How to install Citrix Receiver for Home/ Personal Device (ipad, android

More information

Accessing the Media General SSL VPN

Accessing the Media General SSL VPN Launching Applications and Mapping Drives Remote Desktop Outlook Launching Web Applications Full Access VPN Note: To access the Media General VPN, anti-virus software must be installed and running on your

More information

REMOTE ACCESS - OUTLOOK WEB APP

REMOTE ACCESS - OUTLOOK WEB APP REMOTE ACCESS - OUTLOOK WEB APP Outlook Web App Outlook Web App (formally known as Outlook Web Access) offers basic e-mail, calendar and contact access. You will not be able to access any of your documents

More information

Akin Gump Strauss Hauer & Feld LLP Remote Access Resources

Akin Gump Strauss Hauer & Feld LLP Remote Access Resources Akin Gump Strauss Hauer & Feld LLP Remote Access Resources Firm Laptop Windows Home PC Mac Computer Apple ipad Android Devices Exit akingump.com 2013 Akin Gump Strauss Hauer & Feld LLP Checkpoint VPN (Firm

More information

How to install and use the File Sharing Outlook Plugin

How to install and use the File Sharing Outlook Plugin How to install and use the File Sharing Outlook Plugin Thank you for purchasing Green House Data File Sharing. This guide will show you how to install and configure the Outlook Plugin on your desktop.

More information

HHS Remote Access. End User Reference Guide VERSION 2.2

HHS Remote Access. End User Reference Guide VERSION 2.2 HHS Remote Access End User Reference Guide VERSION 2.2 5/08/2013 Table of Contents INTRODUCTION... 3 Purpose of This Document... 3 Intended Audience... 3 REQUIREMENTS... 3 Supported Devices... 3 Supported

More information

Remote Desktop Services

Remote Desktop Services Remote Desktop Services AMERICAN INSTITUTES FOR RESEARCH AIR REMOTE DESKTOP SERVICES (RDS) GUIDE Overview Welcome to AIR Remote Desktop Services! AIR Remote Desktop Services can be accessed from a Windows

More information

Remote Access End User Reference Guide for Access to SJLinked Version 1.0 3/11/2014

Remote Access End User Reference Guide for Access to SJLinked Version 1.0 3/11/2014 Remote Access End User Reference Guide for Access to SJLinked Version 1.0 3/11/2014 Contents Introduction... 2 Installing Citrix Receiver for Windows... 3 Before You Begin... 3 System Requirements... 3

More information

E M A I L S E T - U P G U I D E

E M A I L S E T - U P G U I D E E M A I L S E T - U P G U I D E In our effort to help eliminate unwanted Spam, your email system hosted on our SplashWeb server, has additional security features. Unfortunately, this does make setting

More information

Overview 1. Minimum Requirements for Physician Remote Access - Clinical

Overview 1. Minimum Requirements for Physician Remote Access - Clinical Table of Contents Overview 1 Minimum Requirements for Physician Remote Access - Basic Minimum Requirements for Physician Remote Access - Clinical 1 1 Launching Physician Basic Remote Access 2 Using Basic

More information

Office of Information Technology Connecting to Microsoft Exchange User Guide

Office of Information Technology Connecting to Microsoft Exchange User Guide OVERVIEW The Office of Information Technology is migrating its messaging infrastructure from Microsoft Exchange 2003 to Microsoft Exchange 2010. Moving to the latest technology will provide many enhancements

More information

How to configure your Desktop Computer and Mobile Devices post migrating to Microsoft Office 365

How to configure your Desktop Computer and Mobile Devices post migrating to Microsoft Office 365 How to configure your Desktop Computer and Mobile Devices post migrating to Microsoft Office 365 1 Contents Purpose... 3 Office 365 Mail Connections... 3 Finding IMAP server... 3 Desktop computers... 4

More information

ATTENTION: End users should take note that Main Line Health has not verified within a Citrix

ATTENTION: End users should take note that Main Line Health has not verified within a Citrix Subject: Citrix Remote Access using PhoneFactor Authentication ATTENTION: End users should take note that Main Line Health has not verified within a Citrix environment the image quality of clinical cal

More information

Instructions for installing Citrix Receiver

Instructions for installing Citrix Receiver Instructions for installing Citrix Receiver Remote Access End User Reference Guide for Access to SJLinked Version 1.0 4/21/2014 Contents Introduction... 2 Installing Citrix Receiver for Windows... 3 Before

More information

Online Backup by Mozy. Restore Common Questions

Online Backup by Mozy. Restore Common Questions Online Backup by Mozy Restore Common Questions Document Revision Date: June 29, 2012 Online Backup by Mozy Common Questions 1 How do I restore my data? There are five ways of restoring your data: 1) Performing

More information

Hallpass Instructions for Connecting to Mac with a Mac

Hallpass Instructions for Connecting to Mac with a Mac Hallpass Instructions for Connecting to Mac with a Mac The following instructions explain how to enable screen sharing with your Macintosh computer using another Macintosh computer. Note: You must leave

More information

Contents First Time Setup... 2 Setting up the Legal Vault Client (KiteDrive)... 3 Setting up the KiteDrive Outlook Plugin... 10 Using the Legal Vault

Contents First Time Setup... 2 Setting up the Legal Vault Client (KiteDrive)... 3 Setting up the KiteDrive Outlook Plugin... 10 Using the Legal Vault Contents First Time Setup... 2 Setting up the Legal Vault Client (KiteDrive)... 3 Setting up the KiteDrive Outlook Plugin... 10 Using the Legal Vault Outlook Plugin... 13 Using KiteDrive to Send Large

More information

Apple Mac VPN Service Setting up Remote Desktop

Apple Mac VPN Service Setting up Remote Desktop Apple Mac VPN Service Setting up Remote Desktop After you have successfully connected via the VPN client to the University network you will then need to make the connection to your machine. To do this

More information

HWS Virtual Private Network Configuration and Setup Mac OS X 12/19/2006

HWS Virtual Private Network Configuration and Setup Mac OS X 12/19/2006 The VPN connection supports mainly access to the HWS network drives, not streaming audio/video or downloading large amounts of data. Contents Before Connecting via VPN Before setting up a Virtual Private

More information

SILK Using the Remote Desktop Scheduler

SILK Using the Remote Desktop Scheduler Overview As of October 21, 2015, there are two methods of logging into the SILK Scheduler: LBLESD Citrix Login Interface or the new LBL Remote Desktop User Logon Interface. Citrix Login Interface is used

More information

VPN: Virtual Private Network Setup Instructions

VPN: Virtual Private Network Setup Instructions VPN: Virtual Private Network Setup Instructions Virtual Private Network (VPN): For e-journals and web-based databases, plus applications like EndNote's Online Search (formerly "Connect") and business systems.

More information

How to Connect to Remote Desktop & How to Use Cisco AnyConnect Secure Mobility Client Secure VPN Connection

How to Connect to Remote Desktop & How to Use Cisco AnyConnect Secure Mobility Client Secure VPN Connection How to Connect to Remote Desktop & How to Use Cisco AnyConnect Secure Mobility Client Secure VPN Connection Revised 09/2014 These instructions presume that you already have the Cisco AnyConnect Secure

More information

BT Lancashire Services

BT Lancashire Services In confidence BT Lancashire Services Remote Access to Corporate Desktop (RACD) Getting Started Guide Working in partnership Confidentiality Statement BT Lancashire Services Certain information given to

More information

How to use SURA in three simple steps:

How to use SURA in three simple steps: How to use SURA in three simple steps: Most of SURA s functionality can be accessed through these three steps. 1) Download SURA to your computer Go to the SU Downloads page to obtain the SURA utility.

More information

Instructions to Sign On and Off of Self Service Applications. Internet Explorer 9 (IE9) Users: Turn Off Compatibility View:

Instructions to Sign On and Off of Self Service Applications. Internet Explorer 9 (IE9) Users: Turn Off Compatibility View: Instructions to Sign On and Off of Self Service Applications NOTE: Internet Explorer 7 and 8 are the only supported Browsers for the PeopleSoft Student Self Service applications. If you experience technical

More information

Carroll Hospital Center

Carroll Hospital Center Carroll Hospital Center Citrix Remote Access What is Citrix? Citrix is a technology that allows you to securely access a published application remotely from any device. Carroll Hospital Center uses this

More information

Lync Online Deployment Guide. Version 1.0

Lync Online Deployment Guide. Version 1.0 Date 28/07/2014 Table of Contents 1. Provisioning Lync Online... 1 1.1 Operating System Requirements... 1 1.2 Browser Requirements Administrative Centre... 1 2. Obtaining your login Credentials & Logging

More information

Montefiore Portal Quick Reference Guide

Montefiore Portal Quick Reference Guide Montefiore Portal Quick Reference Guide Montefiore s remote portal allows users to securely access Windows applications, file shares, internal web applications, and more. To use the Portal, you must already

More information

my.airproducts.com Windows Vista Client Configuration

my.airproducts.com Windows Vista Client Configuration my.airproducts.com Windows Vista Client Configuration To successfully connect to the Air Products my.airproducts.com website, the client computer needs to have the following three pieces of software installed

More information

Using desktop ANYWHERE

Using desktop ANYWHERE Using desktop ANYWHERE A facility for students and staff which provides access to University IT facilities from most computers which have a connection to the Internet. Using a web browser you can access:

More information

How do I use Citrix Staff Remote Desktop

How do I use Citrix Staff Remote Desktop How do I use Citrix Staff Remote Desktop September 2014 Initial Log On In order to login into the new Citrix system, you need to go to the following web address. https://remotets.tees.ac.uk/ Be sure to

More information

Student Getting Started Guide

Student Getting Started Guide with with Student Getting Started Guide TABLE OF CONTENTS Table of Contents FIRST STEPS TO ENSURE SUCCESS... 3 Ensure System Requirements are met on Your Computer... 3 Find Out Which Operating System Is

More information

Webmail Access. Contents

Webmail Access. Contents Webmail Access Contents Introduction... 2 Client Webmail and password settings... 2 OPTION1 : Log onto Webmail... 2 Webmail Control Panel... 3 Read Your Email Online... 4 OPTION 2: Configure the local

More information

Law School Computing Services User Memo

Law School Computing Services User Memo Law School Computing Services User Memo Accessing and Using Shared No. 37 7/28/2015 Email Accounts in Outlook Overview: Many Law School departments and organizations use shared email accounts. Shared email

More information

Connecting Remotely via the Citrix Access Gateway (CAG)

Connecting Remotely via the Citrix Access Gateway (CAG) 2011 Connecting Remotely via the Citrix Access Gateway (CAG) Version 2.0 *** The CAG is intended for users with OE equipment only. Users with GFE must still use RESCUE as their VPN solution. *** All VISN

More information

Apple Mail Setup Guide (POP3)

Apple Mail Setup Guide (POP3) Versions Addressed: Mac OS X 10.4 (Tiger), 10.5 (Leopard), 10.6 (Snow Leopard) Document Updated: 9/23/2010 Copyright 2010 Smarsh, Inc. All rights Purpose: This document will assist the end user in configuring

More information

Aspera Connect User Guide

Aspera Connect User Guide Aspera Connect User Guide Mac OS X 10.4/10.5 Browser: Firefox 2+, Safari 2+ Version 2.2 Chapter 1 Chapter 2 Chapter 3 Appendix Introduction Setting Up 2.1 Installation 2.2 Configure the Network Environment

More information

Check current version of Remote Desktop Connection for Mac.. Page 2. Remove Old Version Remote Desktop Connection..Page 8

Check current version of Remote Desktop Connection for Mac.. Page 2. Remove Old Version Remote Desktop Connection..Page 8 CONTENTS SECTION 1 Check current version of Remote Desktop Connection for Mac.. Page 2 SECTION 2 Remove Old Version Remote Desktop Connection..Page 8 SECTION 3 Download and Install Remote Desktop Connection

More information

Version 14.4. Client Setup Guide

Version 14.4. Client Setup Guide Version 14.4 Client Setup Guide Copyright 2005-2015 Imagine Learning, Inc. All rights reserved. No part of this work may be reproduced or transmitted in any form or by any means, electronic, mechanical,

More information

Installing the Citrix Online Plug-In

Installing the Citrix Online Plug-In Installing the Citrix Online Plug-In If you are a first-time user accessing NeoSystems Citrix environment, you are required to install a small program on your computer. This program will enable you to

More information

Installing and Using Citrix to Remotely Access Applications

Installing and Using Citrix to Remotely Access Applications Installing and Using Citrix to Remotely Access Applications A. First Time Installation Windows Users, click here Mac OS X users, click here ipad, iphone users, click here B. Accessing Citrix Applications

More information

Mariemont City Schools

Mariemont City Schools Mariemont City Schools Citrix Virtual Desktop Environment Citrix is a virtual desktop system that allows users to access their Mariemont Windows 7 desktop from anywhere with an Internet connection. Once

More information

It is recommended that you use a clean installation of Lion client before upgrading to Lion Server.

It is recommended that you use a clean installation of Lion client before upgrading to Lion Server. Wazza s Lion Server QuickStart 1. Installing Lion Server About this Document This document is the first in a series of documents describing the process of installing and configuring a Mac OS X 10.7 Server

More information

Installing AGO2GO on a Mac 10.8 or Higher

Installing AGO2GO on a Mac 10.8 or Higher Installing AGO2GO on a Mac 10.8 or Higher This has been confirmed to work with Mac OS X 10.10.4 "Yosemite" We will be installing 3 applications and adding some settings that will streamline the login process.

More information

Medstar Health Dell Services

Medstar Health Dell Services Medstar Health Dell Services Non Medstar Device Citrix Connectivity Guide October 2012 Sean Kaminski Dell Services System Admin Consultant 1 Table of Contents Overview...3 What is Citrix and why do I need

More information

Macs are not directly compatible with Noetix.

Macs are not directly compatible with Noetix. Those that use Macintosh computers to access Noetix cannot directly access Noetix through http://www.sandiego.edu/noetix. If one is on a Mac and goes to Noetix directly in a web browser, the page is likely

More information

How-To: Set-up to the SSFS MS Office 365

How-To: Set-up  to the SSFS MS Office 365 How-To: Set-up E-mail to the SSFS MS Office 365 SSFS has moved our email and calendar functions to Office 365. There are at least two things about this that will benefit our user community. First you will

More information

of Delaware, Inc. a subsidiary of Universal Health Services UHS FUSION CERNER MILLENNIUM APPLICATION PORTAL USER GUIDE

of Delaware, Inc. a subsidiary of Universal Health Services UHS FUSION CERNER MILLENNIUM APPLICATION PORTAL USER GUIDE of Delaware, Inc. a subsidiary of Universal Health Services UHS FUSION CERNER MILLENNIUM APPLICATION PORTAL USER GUIDE TABLE OF CONTENTS 1. Introduction 3 2. Minimum System Requirements 3 3. Key Points

More information