innovaphone kõige lihtsam UC platvorm Tarmo Reineberg Atea AS

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1 innovaphone kõige lihtsam UC platvorm Tarmo Reineberg Atea AS

2 Product philosophy Best of legacy world Availability & Performance - dedicated Software - on a hardware appliance Security No risk for viruses/hacks Best of IP world Open Standards - all the way till end device Redundancy & the most flexible distribution possibilities over IP Federation + Virtualisation Innovation= innovaphone Simple & efficient keep it simple Seamless scalability 2 up to > users one system Soft migration Award-winning design

3 innovaphone complete solution PBX Legacy PBX SIP Provider IP phones ISDN IP PBX IP-DECT Unified Communication Analog adapter Fax Analog DECT Mobile client WLAN

4 VoIP Gateways Analogue-ISDN-IP Primary multiplex (S2M/PRI) and/or ISDN or S0/BRI switch Analogue interfaces (a/b) Redundant Ethernet and power connection SIP trunk support Power demand maximum 15 Watt DSL- and VPN support Required space1 unit (height) CF memory card slot for applications high scalability and maximum of flexibility

5 Parts of the hardware plattforms PBX* H. 323 Gatekeeper / SIP Proxy TK-Anlagenfeatures LDAP Server Interfaces for 3rd-Party applications UC applications* mypbx UC Client (CTI/Presence/Chat/Video) Voic Audio conference server Mobility functionality Gateway Interfaces for ISDN/Analog DSPs for Transcoding /Conferencing Relay for number mapping Linux** Application platform Faxserver Exchange Connector Reporting Queuemonitor More * Not with IP1060 ** with IPxx10 Gateways

6 VoIP Gateways/PBX IP0010 IP6010 IP3010 IP800 IP305 IP302 A/B x x x x x 2 BRI x PRI x 2/4E1 1 x x x Conference Channels Application Platform x x yes yes yes no no no Looping in no yes no yes yes no Valid for all gateways: 2 x Ethernet 10/100-BASE-TX Compact flash slot PoE (power over Ethernet) DSL and VPN support (PPPoE/PPTP) SIP trunk connectivity mountable in 19 rack (2 devices are forming one rack unit)

7 What is an IPVA? Traditional solutions IPVA Hardware/Server VMware Windows/Linux Hardware/Server VMware PBX PBX Your benefit: 1. no additional costs for operating systems 2. no additional costs for installation and training 3. performance 20 times higher than competition

8 Characteristics No Windows or Linux Installation in less than 5 minutes System start in 5 seconds Performance twenty times higher compared to other solutions Independent of hardware Can be used for all customers/companies using VMware

9 innovaphone complete solution PBX Legacy PBX SIP Provider IP phones ISDN IP PBX IP-DECT Unified Communication Analogue adapter Fax Analogue DECT Mobile client WLAN

10 New generation of IP phones

11 New generation of IP phones high resolution TFT color display IP222 3,5 inch, IP232 4,3 inch with touch screen USB ports for headsets, extension modules and other peripheral devices gigabit switch H.323 and SIP supported directories: local, central and via LDAP server new G optimized voice codec new Green IT standard 802.3az power over Ethernet or external power supply

12

13 innovaphone mypbx innovaphone mypbx: the web based UC Client Intuitive management of the web client Independent of platform (Asterisk-Linux-Apple- Android- Windows-Blackberry etc.) Look and feel still the same no changes Self-explanatory functions Same functionality on all types of end devices My.PBX client for all areas of function (chat-phoneconferences-cloud services..) Presence status on all types of end devices From Speech communication to Chat in one click Creating favourite lists and individual profiles for flexible contact management Easy setting and managing of call diversions

14 Presence Management Presence: Telephone Presence: mypbx my presence Calendar entries Telephone PC Client Manual entries Presence: Microsoft Office Exchange Calender Connector Presence: Caller

15 Complete Outlook integration

16 Instant Messaging Chat With one or more users Start from mypbx and Outlook 2010

17 innovaphone SoftwarePhone SoftwarePhone new `up to date innovaphone Softwarephone no server needed, runs directly on the user PC integration in my.pbx, same handling and same GUI creating favourite lists and individual profiles for flexible contact management easy setting and managing call diversions alphanumeric search for contacts, also possible via LDAP

18 Application Sharing Application Sharing per mouse click With internal and external users GoMeetNow and Webex

19 mypbx - Video Video Video-Calls with Windows 7 Ad hoc Video with call accepted 3 party video conference

20 UC 2012 by innovaphone Fax simply part of it PoS Highlights ~ innovaphone Gateway as fax server ~ no additional fax server with computer required ~ no further software or interface necessary Good to know: Basis GW: IP810-IP3010-IP6010 Application platform (Linux) innovaphone PBX must be activated (PortLic) Faxes are sent and received as PDF attachments Faxes are sent via POP3 or SMTP can be used as protocol Every document that is compatible with OpenOffice can be faxed and read Can be operated as of Firmware10

21 innovaphone reporting Reporting simplified statistic and overview of all calls call enquiries for individual PBX subscribers or for groups individual filters for exact analyses runs without server on the HW xx10 gateways reports can be exported and archived at any time print, export as PDF or XML file

22 UC 2012 by innovaphone QUEUE Monitor real-time presentation of a waiting queue waiting time dropped calls number of agents alarm options no server needed PoS Highlights: Two waiting queues can be monitored at the same time Client for agents and supervisors Free Seating Standby PBX is supported Dashboard display Statistics

23 innovaphone UC architecture?

24 innovaphone complete solution PBX Legacy PBX SIP Provider IP phones ISDN IP PBX IP-DECT Unified Communication Analogue adapter Fax Analogue DECT Mobile client WLAN

25 Võimalikud stsenaariumid Presence and chat only Presence and chat + GSM integration Presense and Chat + integration with old PBX Full solution

26 Võimalikud stsenaariumid Presence and chat only Presence and chat + GSM integration Presense and Chat + integration with old PBX Full solution

27

28 Võimalikud stsenaariumid Presence and chat only Presence and chat + GSM integration Presense and Chat + integration with old PBX Full solution

29 PSTN ISDN/ SIP

30 Võimalikud stsenaariumid Presence and chat only Presence and chat + GSM integration Presense and Chat + integration with old PBX Full solution

31 PBX ISDN ISDN/ SIP PSTN

32 Võimalikud stsenaariumid Presence and chat only Presence and chat + GSM integration Presense and Chat + integration with old PBX Full solution

33 PSTN ISDN/ SIP

34 Solution scenarios Soft migration ISDN Trunk Line Mobility IP6010 innovaphone PBX PBX innovaphone mypbx Legacy end device

35 Solution scenarios Soft migration ISDN Trunk Line IP222 Mobility IP6010 innovaphone PBX IP232 ERP System Lync 2010 Sametime8 Call Centre LDAP Address book PBX IP222 IP22 Extension of the legacy PBX IP232 LAN Analogue fax machine Fax-Server CTI Audio conferences Mobility innovaphone mypbx legacy end device

36 Solution scenarios Soft migration ISDN Trunk Line IP222 Mobility IP6010 IP232 ERP System Lync 2010 Sametime8 Call Centre LDAP Address book innovaphone PBX Audio conference Collaboration Fax Server UC Client Mobility Video Chat IP222 IP22 IP232 LAN Analogue fax machine

37 Tänan! innovaphone AG Böblinger Straße 76 D Sindelfingen Germany

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