Your DirectAsia comprehensive motorcycle insurance policy details

Transcription

1 Yur DirectAsia cmprehensive mtrcycle insurance plicy details Thank yu fr chsing DirectAsia cmprehensive mtrcycle insurance. We have made this plicy simple and straightfrward s that yu can understand what we cver and what we d nt cver. Direct Asia Insurance (Singapre) Pte Ltd (Cmpany Reg. N G) 88 Suth Bridge Rad Singapre SGMtrcycleCmpVers3.1:16 Oct 2015

2 cntents 1 yur DirectAsia cmprehensive mtrcycle insurance plicy 2 where we cver yu 3 yur benefits 4 what we d nt cver 5 hw much yu have t pay if yu make a claim - yur ecess 6 accidents and claims 7 discunt n premium yur n claim discunt 8 what yu need t d 9 keeping yur DirectAsia cmprehensive mtrcycle insurance up t date 10 custmer care 11 questins and feedback 12 definitins SGMtrcycleCmpVers3.1:16 Oct

3 1 > yur DirectAsia cmprehensive mtrcycle insurance plicy Yur DirectAsia cmprehensive mtrcycle insurance plicy tells yu what yu need t knw abut yur cmprehensive mtrcycle insurance. We eplain yur DirectAsia cmprehensive mtrcycle insurance, what happens if yu have t make a claim and what yu need t d when yu insure with DirectAsia. At any time, if yu encunter any difficulty r have any questins abut yur cver r yur plicy, yu can visit us at us at CustmerService@DirectAsia.cm r call us n imprtant ntice We are required by law t tell yu that befre we prvide cver, yu must fully and faithfully tell us everything yu knw r culd reasnably be epected t knw that is relevant t ur decisin t give yu the insurance, therwise yu may receive n benefit frm yur plicy. yur plicy Yur DirectAsia cmprehensive mtrcycle insurance plicy is a cntract between yu and us and is made up f the infrmatin and any declaratins submitted by yu t us, the terms and cnditins f use set ut in r n ur DirectAsia.cm website, yur certificate f insurance, the plicy schedule, these plicy details and any ther written change t these dcuments that is advised by us in writing (such as an amendment). Tgether we will call these dcuments yur DirectAsia cmprehensive mtrcycle insurance plicy r yur plicy. Yur plicy is prf f the cntract between yu and us. It is based n the infrmatin given by yu r fr yu when yu applied fr this insurance. This infrmatin is shwn n yur certificate f insurance and the plicy schedule. We will take it that yu prmise that the infrmatin yu have given us is true. Yur DirectAsia cmprehensive mtrcycle insurance plicy cvers the mtrcycle described n yur certificate f insurance and yur plicy SGMtrcycleCmpVers3.1:16 Oct schedule and in these plicy details we will call it yur mtrcycle. Yu will nt be cvered fr anything that is nt described n yur certificate f insurance r yur plicy schedule. In rder t be cvered under this DirectAsia cmprehensive mtrcycle insurance plicy, the plicyhlder must be the legal and registered wner f the mtrcycle described n yur certificate f insurance. If the plicyhlder is nt the legal and registered wner f that mtrcycle then yu and that mtrcycle will NOT be cvered under this plicy. Subject t payment f yur premium, yur plicy will becme effective n the date specified in yur plicy schedule and cntinue fr the perid f cver specified n yur plicy schedule, ending at 23:59 standard Singapre time n the last day f the perid f cver. Please read carefully the certificate f insurance, the plicy schedule and these plicy details t make sure all the infrmatin in yur plicy is cmplete and crrect. If yu need t change anything, please cntact us immediately. The eceptins, eclusins, sums insured, limits and payment requirements described in these plicy details apply t all sectins f yur plicy. T the etent permitted by law, yu will receive yur plicy electrnically. There may be sme dcuments that we cannt deliver electrnically due t legal and technlgical cnstraints. These will be psted t yu. Yu are advised t keep yur certificate f insurance in yur mtrcycle at all times as this is required under Singapre law. Yur plicy uses wrds that have definite meanings. T make sure that yu are aware f these wrds and their meanings, please read the list f definitins set ut in sectin 12. yur duty t tell us The insurance cver under yur plicy is based n the infrmatin yu have given t us. When we agree t insure yu, t renew r vary yur plicy, r t pay yur claim, ur decisin relies n the accuracy f the infrmatin yu give us. If that infrmatin is nt accurate, we can reduce r deny any claim yu make. We can

4 als cancel yur plicy and treat it as if it had never eisted. T avid any cancellatin f yur plicy r nnpayment f yur claim yu must answer hnestly, crrectly and cmpletely the questins we ask abut: yu; any ther peple wh drive r will drive yur mtrcycle; yur mtrcycle; the driving and insurance histry f yu and any ther peple wh drive r will drive yur mtrcycle; and any events invlving yur mtrcycle that result in a claim n yur DirectAsia cmprehensive mtrcycle insurance plicy. Yu must cmply with: all f the terms and cnditins in yur DirectAsia cmprehensive mtrcycle insurance plicy; any amendments t yur DirectAsia cmprehensive mtrcycle insurance plicy; and all f the terms and cnditins set ut n r in ur DirectAsia.cm website and which are and shall be deemed t be incrprated by reference in these plicy details. at renewal In rder t ffer yu cntinued cver n yur plicy, we may renew yur plicy autmatically at the premium and n the terms determined by us. Yu shuld be aware that we can nly cnsider autmatic renewal when: yu have made us aware f and we have accepted any changes t yur plicy details; the credit card details given t us by yu have nt changed; and there are n utstanding payments r ther breaches f yur plicy. Unless we hear t the cntrary, we are entitled t assume that the details prvided by yu t us have nt changed and that yu have the cnsent f the credit card hlder. We may then autmatically debit the credit card we have n file with the renewal premium. Yu may pt ut f autmatic renewal at any time by writing t us at least 30 days befre the epiry f yur plicy. SGMtrcycleCmpVers3.1:16 Oct PPF Statement Yur DirectAsia cmprehensive mtrcycle insurance plicy is prtected under the Plicy Owners' Prtectin Scheme which is administered by the Singapre Depsit Insurance Crpratin (SDIC). Cverage fr yur plicy is autmatic and n further actin is required frm yu. Fr mre infrmatin n the types f benefits that are cvered under the scheme as well as the limits f cverage, where applicable, please cntact us r visit the GIA / LIA r SDIC websites ( r r wh we are DirectAsia cmprehensive mtrcycle insurance in Singapre is issued by Direct Asia Insurance (Singapre) Pte Ltd (Reg. N: G) f 88 Suth Bridge Rad Singapre > where we cver yu We cver yu where yur mtrcycle is registered in Singapre and is being driven in Singapre, West Malaysia (including Penang and the ther Malaysian islands ffshre f West Malaysia) and Suthern Thailand (being that part f Thailand which is within 80 kilmetres f the brder between Suthern Thailand and West Malaysia). We als cver yu when yur mtrcycle is crssing the straits between Singapre and Tanjng Belungkr, Jhr and when yu crss the straits between West Malaysia and the Malaysian islands ffshre f West Malaysia. This is what we call the cvered area. 3 > yur benefits yur plicy cver Yur final plicy cver depends n what type f DirectAsia cmprehensive mtrcycle insurance yu chse and is subject t the things that we d nt cver as described in these plicy details. In additin t ur cre cver described belw, there are a number f ptinal benefits which yu can chse t take. These are als described belw. The ptinal benefits described in yur plicy will nly cver yu if yu have selected and paid fr them and they are shwn n yur plicy schedule. Yur plicy cver and ability t claim is als subject t the payment by yu f the ttal

5 premium and any amunt required t be paid that is applicable t the accident r lss that has ccurred (yur ecess) plus any applicable gds and services ta. The amunts f all types f ecess that may be payable by yu are shwn n yur certificate f insurance and yur plicy schedule. All limits and amunts that may be payable by us t yu r as shwn in these plicy details, n yur certificate f insurance and n yur plicy schedule are in Singapre dllars and are inclusive f gds and services ta. imprtant nte Yur DirectAsia cmprehensive mtrcycle insurance plicy nly cvers yu as the plicyhlder/main driver and ne additinal driver wh must: be between the age f 25 and 65; and have held a driving licence fr at least 2 years in the perid immediately preceding the date f yur plicy ; and be named n yur certificate f insurance and plicy schedule; and nt have had his r her licence suspended r cancelled at any time in the 5 years immediately preceding the date f yur plicy; and nt have been refused r declined insurance at any time in the last 3 years; and nt have had insurance cancelled r terminated at any time in the last 3 years. Yur plicy des NOT cver any unnamed drivers and it des NOT cver any side car. Yur plicy als des nt cver yu when yur mtrcycle is being used t carry r deliver gds and/r fd fr payment. Yu must tell us the identity f the main driver truthfully and accurately, as this is imprtant infrmatin n which we decide whether and n what terms t insure yu. If yu d nt prvide this infrmatin truthfully and accurately, yur claim culd be reduced r refused (either ttally r in part). We may als cancel yur plicy and treat yur plicy as never having eisted. SGMtrcycleCmpVers3.1:16 Oct select the type f use fr yur mtrcycle When yu purchase yur DirectAsia cmprehensive mtrcycle insurance plicy, yu will be able t select the type f usage fr yur mtrcycle as fllws: Usage private use private use + cmmuting t wrk private + business use Descriptin fr private r leisure use nly. Yu d nt use yur mtrcycle t cmmute t r frm wrk r fr any business visits r business appintments but yu may use yur mtrcycle t send yur children t schl r fr any ther daily rutine which is nt wrk related. fr private r leisure use and cmmute t r frm wrk. Yu d nt use yur mtrcycle fr any business visits r business appintments but yu may use yur mtrcycle during lunch time t meet with business clleagues. in additin t the uses permitted under private use + cmmuting t wrk, yu als use yur mtrcycle fr and during the curse f yur wrk. As part f yur DirectAsia cmprehensive mtrcycle insurance plicy, we will allw yu t use yur mtrcycle utside f yur declared usage up t a maimum f 5 times per year. The nly cnditin we impse is that yu must infrm us by phne r by at CarUsage@DirectAsia.cm r in writing prir t that ther usage ccurring. Yu will nly be cvered under yur DirectAsia cmprehensive mtrcycle insurance plicy when yur mtrcycle is being used in accrdance with the type f usage selected by yu and declared t us. In these plicy details we call this yur declared usage. If yu want t change yur declared usage at any time during the perid f insurance, yu have t tell us immediately s that we can

6 decide if we will make the necessary change and if we d, we may amend any terms and cnditins f yur plicy and recalculate the premium required t be paid by yu. If yur mtrcycle is invlved in an accident and yu did nt infrm us that yu are using it utside f yur crrectly declared usage (allwed up t 5 times per plicy year), yu will be required t pay an additinal ecess f $1,500 fr any type f claim. If yu have nt hnestly declared t us the type f usage that yu will r d make f yur mtrcycle then withut in any way affecting any ther rights we might have and if yur mtrcycle is invlved in an accident then any claim that yu make will be reduced by us in ur sle discretin by the same percentage prprtin as is represented by the percentage difference between the premium actually paid by yu fr this plicy and the premium that shuld have been paid by yu had yu hnestly declared t us the crrect usage fr the mtrcycle. yur available cre DirectAsia cmprehensive mtrcycle insurance cvers Described belw are details f the cre DirectAsia insurance cvers that a DirectAsia cmprehensive mtrcycle insurance plicy will prvide yu. These cvers are subject t payment by yu f yur premium and t any limits and ecess that are detailed in these plicy details, n yur certificate f insurance and n yur plicy schedule. cverage fr yur mtrcycle wn damage cllisin We will cver yu fr the cst f repairing yur mtrcycle up t the reasnable market value f yur mtrcycle when it is damaged in a cllisin, whether it is yur fault r nt. fire and vandalism We will cver the cst f repairing yur mtrcycle up t the reasnable market value f yur mtrcycle if it is damaged by fire r if it is maliciusly damaged r vandalised. SGMtrcycleCmpVers3.1:16 Oct damage caused by strm, water r acts f gd We will cver the cst f repairing yur mtrcycle up t the market value f yur mtrcycle if it is damaged by an act f gd, a strm (including lightning), fld r ther water damage. ttal lss and theft If: we decide that yur mtrcycle is s badly damaged that it wuld nt be safe r ecnmical t repair it; r yur mtrcycle has been stlen, we will pay yu the market value f yur mtrcycle at the time f the accident r lss. We will be entitled t all salvage csts and land transprt authrity rebates (like COE) that are claimable by the wner f yur mtrcycle. If yur mtrcycle has been stlen utside f Singapre, we will apply an ecess f 50% f the market value f yur mtrcycle at the time f the theft capped at a maimum f $2,000. Once we agree t pay yu fr ttal lss f yur mtrcycle, yur DirectAsia cmprehensive mtrcycle insurance plicy will immediately terminate and yu will need t return t us the riginal certificate f insurance. This is required by Singapre law. In this event, we will retain the damaged mtrcycle and require yu t sign all dcuments and frms necessary t transfer wnership f yur mtrcycle t us r as we direct. We have the right t appint a salvage agent r wreck buyer f ur chice. accessries and spare parts fr yur mtrcycle We will cver yu fr accessries and spare parts fr yur mtrcycle prvided that the accident, lss r theft is cvered by yur plicy, that these accessries are fitted as standard equipment by the maker r distributr at the time yur mtrcycle was riginally purchased and they were n yur mtrcycle at the time f the accident, lss r theft. We can decide whether t replace r repair these items r pay yu the cst t d this. If there is lss r damage t yur mtrcycle r its accessries and spare parts requiring a part

7 that cannt be btained frm stcks in Singapre, we can pay yu the cash equivalent f the amunt f the lss r damage, with ur liability being limited t: the price quted in the latest catalgue r price list issued by the maker r its agents in Singapre r if there is n such catalgue r price list, the price last btained at the maker s wrks plus the reasnable cst f transprt and the amunt f the relative imprt duty; and the reasnable cst f fitting such part. We will nt pay fr transprtatin f the relevant accessry r spare part by air. We d nt cver yu fr theft f r damage t parts and accessries f yur mtrcycle where the whle mtrcycle is nt stlen at the same time. We d cver theft r damage t parts and accessries f yur mtrcycle ONLY if the mtrcycle is recvered in a damaged cnditin after a theft has ccurred. twing If yur mtrcycle cannt be driven because f damage that we cver yu fr, then we will pay the reasnable cst f twing yur mtrcycle t the nearest repairer t the lcatin where the damage ccurred. The maimum amunt payable by us under this cver is $100 if the accident ccurred in Singapre and $300 if the accident ccurred in West Malaysia r Suthern Thailand. repairs authrised by yu We will permit yu t authrise repairs t yur mtrcycle as a result f an accident r damage that we cver withut first having t agree this with us. This permissin nly applies t repairs up t a maimum amunt f $300 after yu have paid the ttal aggregate ecess amunts applicable. Yu must send us a detailed qute r receipt (in a frm acceptable t us) fr these repairs befre we will pay yur claim. liability t ther peple and ther peple s prperty death r injury t a persn third party death r bdily injury When the use f yur mtrcycle by yu r by yur named driver causes injury r death t a SGMtrcycleCmpVers3.1:16 Oct third party, we will cver yu r the named driver fr any legal liability arising frm any such accident. We als cver yu fr legal liability fr the death r injury f a third party caused by the actins f yur passenger while he is getting n r ff yur mtrcycle. We will als cver claims fr the death r injury fr passengers wh were n (r wh were getting n r ff) yur mtrcycle at the time f the accident. Our cver is inclusive f all liability fr interest, csts and epenses indemnified under yur plicy and all ther csts and epenses incurred by r n behalf f yu, yur named driver r any ther persn. We d nt cver: any claims fr death r injury sustained by yu while driving yur mtrcycle r sustained by yur named driver while driving yur mtrcycle; and/r any claims fr death r injury sustained by any persn emplyed by yu r yur named driver if such death r injury arises ut f and/r in the curse f such emplyment. damage t anther persn s prperty third party prperty damage We will cver yu t a maimum amunt f five hundred thusand dllars ($500,000) inclusive f all csts (including legal csts) if: yu damage smene else s prperty as a result f a cllisin arising ut f the use f yur mtrcycle; and/r a passenger n yur mtrcycle damages smene else s prperty as a result f getting n r ff yur mtrcycle. We will nt cver claims fr lss r damage t: any items n r in yur mtrcycle whether r nt this prperty is wned by yu r wned by any ther persn; and any prperty wned by yu which is damaged as a result f a cllisin arising ut f the use f yur mtrcycle whether driven by yu r any ther persn. legal csts criminal charges If there is an accident which results in the death f r serius injury t a third party and which is cvered by yur plicy, we have the ptin

8 entirely at ur discretin t arrange fr legal representatin and/r t pay all r sme f the reasnable legal csts and/r epenses t defend r represent yu r yur named driver cvered by yur plicy against any criminal charges that may be brught against yu. If yu decide t appint yur wn lawyer t defend yu, we must agree t all legal csts and/r epenses befrehand. If we agree t pay such legal csts and/r epenses we will advise yu f the etent t which we will prvide such assistance. The maimum amunt payable by us fr this cver is $3,000. We will nt pay fr legal csts and/r epenses t defend yu r yur named driver where yu r that named driver has been charged with r cnvicted f reckless driving, dangerus driving, causing death by reckless r dangerus driving r murder. Yu must reimburse us fr any legal csts and/r epenses that have been paid by us n yur behalf. DirectAsia cmprehensive mtrcycle insurance cver - yur ptinal benefits DirectAsia cmprehensive mtrcycle insurance gives yu the chice t add etra insurance cver t the cre cmprehensive mtrcycle insurance we have described abve. These ptinal benefits are described belw and are subject t payment by yu f yur premium and t any limits and ecesses that are detailed n yur plicy schedule. These ptinal benefits are nly applicable t yu if they are stated n yur plicy schedule. medical epenses If yu take ur medical epenses cver and if yu (r yur named driver) and/r any passenger f yur mtrcycle suffers any injury as a result f an accident while yu r yur named driver was driving yur mtrcycle, we will pay the reasnable medical epenses incurred by that persn up t a maimum amunt f $2,500 per persn per accident. There is ne main requirement and that is that the injury must be a direct and immediate result f the accident invlving yur mtrcycle. Payment by us f these medical epenses will nt affect yur n claim discunt but an ecess f $107 (inclusive f GST) will be payable by yu. persnal accident If yu take ur persnal accident cver and yur mtrcycle is invlved in an accident we will, subject t the limits described belw, pay the named driver f yur mtrcycle (r yu if yu were driving yur mtrcycle) at the time f the accident: fr his death resulting frm that accident; r fr any injury sustained by him resulting frm that accident. There are limits n what we will pay fr death r injury. These limits are the percentages described in the table belw multiplied by the amunt shwn n yur plicy schedule. physical disability r death by injury cmpensatin - epressed as a percentage f the stated limit as shwn n yur plicy schedule death 100% ttal and permanent lss f all sight in: bth eyes ne eye lss by physical severance at r abve the wrist r ankle f: bth hands ne hand bth feet ne ft ne hand and ne ft 100% 50% 100% 50% 100% 50% 100% SGMtrcycleCmpVers3.1:16 Oct

9 lss f sight tgether with hand r ft: ttal and permanent lss f sight in ne eye tgether with the ttal lss by physical severance f ne hand (at r abve the wrist) r ne ft (at r abve the ankle) maimum amunt payable in a perid f insurance 100% 100% If mre than ne f the injuries r disabilities listed in the abve table is suffered in the same accident, we will pay the aggregate f all amunts payable up t the maimum amunt shwn n yur plicy schedule. Once we pay yu under this persnal accident ptinal benefit cver, we d nt and will nt have any further liability t the persn driving yur mtrcycle at the time f the accident, t yu, t yur named driver r t the relevant legal persnal representative f that driver, yu r f any named driver. There are eclusins that yur DirectAsia cmprehensive mtrcycle insurance des nt cver under this persnal accident ptinal benefit cver. These eclusins apply if the injury r death: is caused by reasns ther than the accident invlving yur mtrcycle; r ccurs mre than 3 calendar mnths after the accident; r arises directly r indirectly ut f intentinal self injury, suicide, attempted suicide, physical r mental defect r infirmity; r ccurs where yu (r the named driver) were under the influence f drugs r alchl (whether r nt belw any prescribed legal limits). Payment by us f a persnal accident claim under this cver will nt affect yur n claim discunt and n ecess will be payable by yu. 24 hur breakdwn assistance If yu take ur 24 hur breakdwn assistance cver and yur mtrcycle cannt be driven due t a breakdwn, we will pay yu the reasnable cst f btaining breakdwn assistance by paying the activatin r call ut fee fr such assistance. We will als pay the cst f twing yur mtrcycle t the nearest repairer f yur chice if the mtrcycle cannt be repaired n the spt. We d nt pay fr ther claims, lss r damage (including the cst f repairs r fr the cst f replacement parts) under this 24 hur breakdwn assistance cver. If we pay a claim under this 24 hur breakdwn assistance cver, yur n claim discunt will nt be affected and n ecess will be payable by yu. 4 > what we d nt cver As mentined in sectin 3, there are additinal things that yur DirectAsia cmprehensive mtrcycle insurance plicy des nt cver. fraudulent r false claims We will nt pay a claim which is in any part fraudulent, false, eaggerated r if yu r anyne acting fr yu, makes a claim in a fraudulent r false way, r where we have been given dcuments r infrmatin that are false r stlen r incmplete. ther eclusins If any ne r mre f the fllwing events ccur we will be able t refuse r reduce yur claim. We can als cancel yur plicy. driver behaviur Subject t ur bligatins under the Mtr Vehicles (Third-Party Risks and Cmpensatin) Act and the Rad Traffic Act 1987 (Malaysia), we d nt cver lss r damage t yur mtrcycle r claims against yu, yur named driver r passengers f yur mtrcycle if it was being driven by r in the cntrl f any persn, including yu, wh: was nt licensed t drive yur mtrcycle; was nt crrectly r validly licensed t drive yur mtrcycle; SGMtrcycleCmpVers3.1:16 Oct

10 was nt cmplying with the cnditins f their licence t drive yur mtrcycle; has had his r her licence suspended r cancelled at any time in the 5 years immediately preceding the date f yur plicy; had a percentage f alchl in their breath, bld r urine which in ur sle pinin impaired their ability t cntrl r drive a mtrcycle; and/r had a percentage f drugs in their bdy which in ur sle pinin impaired their ability t cntrl r drive a mtrcycle. hw yur mtrcycle is used Subject t ur bligatins under the Mtr Vehicles (Third-Party Risks and Cmpensatin) Act and the Rad Traffic Act 1987 (Malaysia), we d nt cver lss r damage t yur mtrcycle r claims against yu, authrised drivers r passengers f yur mtrcycle if yur mtrcycle was: nt registered pursuant t the Rad Traffic Act (Cap. 276) r its registratin has been cancelled; mdified withut the apprval f the Registrar f Vehicles in accrdance with the Rad Traffic (Mtr Vehicles Registratin and Licensing) Rules r any relevant legislatin; in an unsafe r unradwrthy cnditin; being used t carry passengers fr hire, fare r reward; being used fr any mtr cmpetitin, rally, track day, mtr sprt race, trail, test, cntest r fr trialling at any mtr sprt venue, radway r at an ff rad event (whether r nt any f these activities are legal r illegal); being tested in preparatin fr any mtr cmpetitin, rally, track day, mtr sprt race, trail, test, cntest r fr trialling at any mtr sprt venue, radway r at an ff rad event (whether r nt any f these activities are legal r illegal); being used n any racing track r rads by any ther names called that are typically used fr maker s drivers days, advanced driver training r SGMtrcycleCmpVers3.1:16 Oct instructin, racing, pace making r similar purpses; being used n rails and nt n terra firma; being used n an airprt runway r airprt aprn areas; being used fr driver instructin r tuitin fr a fee; being used fr eperiments, tests, trials r any demnstratin purpse; being used fr any illegal r criminal purpse r in the curse f any illegal r criminal activity; being used t carry a number f passengers r carry r tw a lad greater than that fr which yur mtrcycle was cnstructed r licensed; being used t carry, mve r stre dangerus, hazardus r inflammable gds r substances that might pllute r cntaminate where such gds r substances are in quantities abve thse used fr usual dmestic purpses; being used by a persn r used fr any purpse nt shwn n yur current certificate f insurance and/r plicy schedule; being used t carry gds fr payment; and/r being used fr any purpse in cnnectin with the mtr trade. driving ther mtrcycles We d nt cver yu when yu are driving anther persn s mtrcycle at the time f the accident. general eclusins These are general eclusins that apply t yur DirectAsia cmprehensive mtrcycle insurance plicy. We d nt pay claims fr: lss, damage and events that happen utside yur perid f insurance with us as shwn n yur certificate f insurance and/r plicy schedule; tyre damage caused by rad cuts, punctures, bursts r braking;

11 lss that ccurs because yu cannt use yur mtrcycle (including any wages r cmmissin); lss r damage that ccurs utside the cvered area; lss r damage caused intentinally by yu r by a persn acting with yur actual r implied apprval; lss r damage caused by a failure t lck r secure yur mtrcycle; lss r damage caused by a failure t prtect and secure the keys r the remte lck release mechanism fr yur mtrcycle; lss r damage caused by r by leaving yur mtrcycle in an unsafe psitin after it brke dwn, suffered accidental damage r was stlen and then fund and yu were ntified; lss r damage caused by terrrism, war, invasin, acts f freign enemies, hstilities, civil war, rebellin, revlutin, rit, affray, insurrectin r military r usurped pwer (including lss r damage caused by lting r pillaging); lss r damage caused by cntaminatin r pllutin by chemical, bilgical r nuclear r radiactive agents, weapns r materials (whether actual r threatened); lss r damage caused by actin taken by a gvernment r public authrity r any bdy authrised by gvernment r a public authrity t prevent, limit r remedy any actual r threatened release, pllutin r cntaminatin by chemical, bilgical, nuclear r radiactive agents, weapns r materials; lss r damage t yur mtrcycle while n cnsignment; depreciatin r lss f the value f yur mtrcycle; deteriratin, wear, tear, rust, ersin r ther frms f crrsin; aftermarket parts r accessries r nn-standard parts r accessries fied t r in r n yur mtrcycle; repairs t eisting damage that was nt caused by r during the accident in questin; mechanical, structural, electrnic, electrical r ther failures r breakdwns whether caused by the manufacturer r therwise; the cst f fiing faulty repairs; lss r damage caused by factrs beynd ur cntrl such as the unavailability f parts and accessries; repairs carried ut withut ur prir written cnsent unless the repair amunt is within yur authrisatin limit; persnal items stlen frm yur mtrcycle; repair r replacement f a whle set (fr eample, wheels) where the lss r damage is t part nly f that set; damage t data, sftware r cmputer prgrammes that is caused by a deletin, a crruptin r a defrmatin f the riginal structure; lss r damage caused when driving yur mtrcycle after receiving medical advice that yur ability (r that f yur named driver) t drive yur mtrcycle is impaired by that medical cnditin r by the medical treatment prescribed fr that cnditin; criminal breach f trust; and/r lss r damage caused by the lawful repssessin r seizure f yur mtrcycle. We shall als nt be deemed t prvide cver r be liable t pay any claim r prvide any benefit under this plicy t the etent that the prvisin f such cver, payment f such claim r prvisin f such benefit wuld epse us t any sanctin, prhibitin r restrictin under United Natins reslutins r the trade r ecnmic sanctins, laws r regulatins f the Eurpean Unin, United Kingdm r United States f America. SGMtrcycleCmpVers3.1:16 Oct

12 5 > hw much yu have t pay if yu make a claim yur ecess Befre we will pay any amunt fr a claim under yur plicy, yu are required t pay an initial amunt r initial amunts applicable t the accident r lss. In this DirectAsia cmprehensive mtrcycle insurance plicy, we will call each such amunt yur ecess. If yur claim is fr mre than ne accident r lss, each ecess applicable t such accident r lss will apply. These amunts are cumulative and the ttal cumulative ecess is payable by yu. In brief, the types f ecess that might apply t yu are: type f ecess wn damage declared usage medical epense when it applies and when yu have t pay this is the minimum amunt yu have t pay fr each claim made by yu and it applies t all claims where an ecess is payable. This ecess is payable in additin t any ther ecess. With DirectAsia, yu als have the ptin t pay us a higher premium and reduce yur basic ecess ptentially t zer. this is the amunt that yu have t pay if yur mtrcycle is invlved in an accident while being driven fr a purpse ther than the declared usage. The amunt payable is $1,500 fr any type f claim. this is the minimum amunt that yu have t pay fr a medical epenses claim if yur mtrcycle is invlved in an accident. The amunt payable is $107 inclusive f GST. SGMtrcycleCmpVers3.1:16 Oct theft ecess this is the minimum amunt that yu have t pay if yur mtrcycle is stlen utside Singapre. We will apply a 50% ecess n the market value f the mtrcycle capped at a maimum amunt f $2,000. The declared usage, medical epense and theft ecess amunts are cumulative and are payable in additin t the wn damage ecess. The amunts are als subject t any applicable gds and services ta. The amunt f each ecess will be shwn n yur certificate f insurance and/ r yur plicy schedule. If we have made any payment under yur plicy that includes an ecess payable by yu, this amunt will have t be refunded by yu t us when we ask yu t d s. 6 > accidents and claims Imprtant Nte: All accidents must be reprted t us in accrdance with the requirements f the Singapre Mtr Claims Framewrk (see fr details), within 24 hurs r by the net wrking day and yur mtrcycle must be taken t ne f ur apprved reprting centres fr inspectin within this time. This reprting has t be dne by yu n matter hw small r unimprtant the damage might seem t yu, even if there is n visible damage and whether r nt yu intend n claiming frm any ther insurers r third parties. If yu d nt d this, yur n claim discunt may be affected as utlined in sectin 7. Yu shuld als reprt t us within 24 hurs r by the net wrking day in the event yur mtrcycle is lst r stlen. Yu can cntact us t tell us this infrmatin by r phne. Mre infrmatin cncerning what t d in the event f an accident can be fund n ur website T ensure an efficient and speedy claim prcess we will take instructin frm yu r any ther persn prvided that they are named n yur plicy. If yu wuld like smene else t deal with yur plicy r claim n a regular basis please let us knw. If yu give us infrmatin abut anther persn, in ding s yu cnfirm that ther persn has given yu permissin t prvide the infrmatin

13 t us t be able t prcess that infrmatin and als that yu have tld that ther persn wh we are and that we will use that infrmatin. what yu have t d If an accident r lss ccurs that might lead t a claim being made under yur DirectAsia cmprehensive mtrcycle insurance plicy, yu have t d all f the fllwing: d everything yu reasnably can t limit the lss, damage r injury and t prevent further lss, damage r injury; reprt the accident r lss t us within 24 hurs r by the net wrking day f the accident r lss with yur mtrcycle (ecept where this is nt pssible in the case f theft), at the apprved reprting centres; reprt the accident (if required) r lss t the plice in the cuntry where the accident r lss ccurs within 24 hurs f the ccurrence f such accident r lss; immediately send us any crrespndence yu receive abut the accident (including telling us if yu becme aware f any demand, curt prceedings (actual r threatened) r ffers f settlement; give us any infrmatin and help we may need in handling the claim, including attending curt t give evidence; and allw us t eamine and inspect the damage befre repairing yur mtrcycle. Yu must d this even if yu cannt make a claim fr damage t yur mtrcycle r d nt wish t make a claim fr damage t yur mtrcycle under yur plicy. If yu are making a claim n us fr damage t yur mtrcycle, yu must write t infrm us f that claim within 14 days f the accident r discvery f damage. what yu must nt d When an accident ccurs that might lead t a claim being made against us by yu r any ther persn, yu must nt, withut ur written apprval, d any f the fllwing: leave yur mtrcycle unattended in the event f an accident; SGMtrcycleCmpVers3.1:16 Oct drive yur mtrcycle after it is damaged befre necessary repairs have been carried ut. In such event, we will nt be liable fr any further damage; carry ut repairs t yur mtrcycle beynd the authrised repair limit r dispse f any damaged prperty befre we have had the pprtunity t inspect it; admit fault r liability t anyne else r negtiate, pay r settle a claim with anyne else; d anything that may limit ur right t claim the mney that we paid ut n yur claim frm the persn respnsible fr the lss, damage r injury. If an accident ccurs that causes lss, damage r injury: we may take ver and cnduct in yur name the defence r settlement f any claim against yu; we have the full right t decide n hw the defence is cnducted r a claim is settled; and we have the entitlement t represent yu at any inquest r fficial inquiry. If we pay yur claim, we have the right t take legal actin in yur name against any persn respnsible fr the lss, damage r injury. We will take this actin at ur wn epense. Yu must nt d anything that limits ur right t d this. Once we have paid yur claim up t the applicable limit, we are nt bliged t cntinue t cnduct the defence r settlement f a claim against yu by anther persn. If in the event we are legally bliged t make any payments due t an accident, even thugh the accident under DirectAsia plicy terms and cnditins is nt admissible, we have the right t recver such payment frm yu r any persn wh is respnsible fr the lss, damage r injury. If we decide nt t cntinue with the cnduct f the defence r settlement f claim, we will nt be respnsible fr any damage, lsses, csts r epenses incurred by yu r by any ther persn as a result f ur decisin. wh we can pay If a claim is made by yu under yur plicy fr lss f r damage t yur mtrcycle, we may settle the claim with the legal wner directly if

14 yur mtrcycle is wned by smene else (fr eample, under a hire purchase r leasing agreement r an emplyer s lan) and if the legal wner is named in the plicy. The acceptance by that legal wner f ur payment abslves us f all further liability t yu and/r t any ther persn in respect f such lss r damage. if there is ther insurance If yu have ther insurance which cvers the same liability, lss r damage, we will nly pay yu ur share f the claim and we will have n bligatin t pay yu any amunt if yu are entitled t indemnity under any ther insurance plicy. This des nt apply t persnal accident benefits. 7 > discunt n premium - yur n claim discunt A n claim discunt is a discunt that we will prvide n yur DirectAsia cmprehensive mtrcycle insurance premium if n claim under yur plicy has been made in a previus perid r previus perids f yur mtrcycle insurance. The amunt f yur n claim discunt will be shwn n yur certificate f insurance and yur plicy schedule. yur discunt The premium discunt that yu will be entitled t fr the net perid f insurance if n claim has ccurred n yur DirectAsia cmprehensive mtrcycle insurance plicy (r ther insurer s plicy that is acceptable t us) is as fllws: n claims fr: SGMtrcycleCmpVers3.1:16 Oct 2015 yur n claim discunt is ne year 10% tw cnsecutive years 15% three r mre cnsecutive years 20% reductin in yur n claim discunt Where an accident is partly r entirely yur fault, an autmatic reductin in yur n claim discunt will apply. 14 Yur n claim discunt will be reduced as described in the table belw if ne r mre claims have been made by/against yu during the same perid f insurance: yur current n claim discunt yur reduced n claim discunt if yu have a claim 20% 0% 15% 0% 10% 0% 0% 0% if yu d nt reprt an accident If yu d nt reprt an accident t us within 24 hurs r by the net wrking day and/r d nt prvide yur mtrcycle t us fr inspectin in accrdance with the terms f the Mtr Claims Framewrk, we may reduce yur n claim discunt upn renewal f yur plicy as shwn in the table belw: yur current n claim discunt yur reduced n claim discunt if yu reprt an accident late 20% 15% 15% 10% 10% 0% 0% 0% n transfer f yur n claim discunt Yur n claim discunt is nt transferable t any ther persn. yur n claim discunt applies t nly ne mtrcycle Yur n claim discunt applies t nly ne mtrcycle at any ne time. 8 > what yu need t d taking precautins Yu must at all times take reasnable precautins t prevent accidents r lss f and damage t yur mtrcycle.

15 yur duty t tell us Yu must fully and truthfully disclse t us the facts as yu knw r ught t knw them, therwise, yu may receive n benefit frm the plicy. When yu answer ur questins, it is imprtant that yu answer fully and truthfully as yu are bliged under the law t tell us anything yu knw r shuld knw that is necessary fr us in making ur decisin t insure yu r anyne else under yur DirectAsia cmprehensive mtrcycle insurance plicy and the terms n which we will insure yu. This includes answers t questins we ask when yu apply fr a plicy, renew, r alter yur plicy, and any ther matters which might affect whether we insure yu and n what terms. We use the infrmatin yu give us t decide whether t insure yu, r anyne else, s it is imprtant yu understand this when yu are answering ur questins fr yurself and fr anyne else wh yu want us t cver. If yu d nt answer ur questins fully and truthfully and d nt disclse all relevant infrmatin t us then yur claim culd be reduced r refused (either ttally r in part). We may even cancel yur plicy and treat yur plicy as never having eisted. Yu must infrm us immediately f any changes in the infrmatin yu have given us previusly. If yu d nt, yu may nt receive any benefits under yur plicy n any claim and /r we may cancel yur plicy. In additin, we may als seek t recver any csts we have incurred. what yu need t d in relatin t yur mtrcycle Yu have t d all f the fllwing: keep yur mtrcycle, it s permitted and cvered accessries and spare parts in gd, efficient and radwrthy cnditin and take reasnable care t safeguard them frm lss r damage; allw us free and full access t eamine yur mtrcycle r any part f it and interview any f yur named drivers; take all reasnable steps t safeguard yur mtrcycle frm lss r damage; in the event f an accident r breakdwn, yur mtrcycle must nt be left unattended; cmply with all relevant laws in the gegraphical area where yu are driving yur mtrcycle; cmply prmptly with all relevant laws, regulatins and requirements f public authrities; and infrm us immediately if: there is any material change in yur mtrcycle r in the nature f the risk; yu n lnger wn r have an interest in yur mtrcycle; and/r yu take ut any ther insurance which cvers yur mtrcycle r liability against similar risks. payment f yur premium Yur insurance premium will be shwn n yur plicy schedule and yu must pay yur premium directly t us by the due date specified in the relevant cnfirmatin sent by us t yu. Where yu are paying yur premium in full, then if the ttal premium is nt paid and received in full by us n r befre the start date, the plicy will be deemed t be immediately and autmatically cancelled and n benefits will be payable by us. Any premium payment received after the start date shall have n effect n the cancellatin f yur plicy. Where yu are permitted t pay yur premium by instalment payments, then if tw r mre required instalment payments are nt paid and received in full by us n r befre the specified due date, the balance instalment payments shall be payable in full. If n payment is made, the plicy may be deemed t be cancelled and n benefits will be payable by us. Any premium payment received after the specified due date shall have n effect n the cancellatin f yur plicy. All payments fr any insurance prducts, renewals, r ther services purchased via ur website must be paid in full by the due date specified in the relevant cnfirmatin. Unless therwise prvided fr, all payments are required t be made by yu using a type f credit card accepted by us at the time f purchase r renewal f the applicable insurance plicy r service. Yu must therefre prvide t us thrugh ur website, details f yur current and valid credit mtrcycled, including: credit card type; SGMtrcycleCmpVers3.1:16 Oct

16 name n credit card; credit card number; and epiry date. Yu shuld nt send us sensitive financial infrmatin like yur credit card number by . Unless yu ask us t change yur payment details, we will debit the card we have n file t cllect any mney due n yur plicy. reimbursements Yu must pay r reimburse t us any amunt fr which we wuld nt therwise be liable under yur plicy. In particular, yu must pay us any amunt fr which we wuld nt therwise be liable under yur plicy but fr the Mtr Vehicles (Third- Party Risks and Cmpensatin) Act (Cap. 189), Malaysia s Rad Transprt Act 1987, the Agreements between the Minister f Finance f the Republic f Singapre and the Mtr Insurers Bureau f Singapre dated 22 February 1975 and between the Minister f Transprt f the Gvernment f Malaysia and the Mtr Insurers Bureau f West Malaysia dated 15 th January 1968 and any ther agreements pursuant theret and/r any ther applicable laws. 9 > keeping yur DirectAsia cmprehensive mtrcycle insurance up t date If there is a material change in yur circumstances, then yu must tell us immediately. We may calculate any difference in premium frm the date yur circumstances changed even if this happened in a previus perid f insurance. If yu d nt tell us abut changes in yur circumstances, then this culd result in an additinal premium being payable by yu, affect the amunt yu are able t claim r may even mean that yu are unable t make a claim. If yur changed circumstances differ materially frm what yu have previusly tld us, then a failure t tell us f these changes culd als result in yur plicy being declared vid and as having never eisted. making changes t yur plicy by yu Yu may cntact us t request a change t be made t yur plicy. We dn t have t accept any changes but if we d accept a change, we will cnfirm it in writing t yu r amend it n yur certificate f insurance and plicy schedule. If the accepted change reduces yur premium, we will refund the difference wing t yu, prvided that such difference eceeds $10. If the accepted change increases yur premium, yu will need t pay us the additinal premium, prvided that such additinal premium eceeds $10. The changes yu requested will nly take place when we have cnfirmed them in writing t yu and yu pay any additinal premium that may be required. Yu can cntact us t make changes t yur plicy nline, by r phne. making changes t yur plicy by us We may change the terms and cnditins f yur plicy, including the premium payable. We will give yu at least 30 days ntice befre such change is effected. We may als change any terms and prvisins f yur plicy at the end f yur plicy such that the change will be applicable frm the net perid f insurance. Yur cntinued payment f the premium after we give yu ntice f any change t yur plicy will mean that yu accept such change. cancellatin f yur plicy and refunds Bth yu and we have the right t cancel yur DirectAsia cmprehensive mtrcycle insurance plicy at any time by giving the ther 7 days ntice. The effective date f cancellatin will be based n the date the ther party is infrmed in writing f the cancellatin. On cancellatin, we will agree t refund a prprtinate part f the premium yu have paid fr the unepired perid f insurance less a cancellatin fee f $50 (subject t applicable GST) and yu will have t pay t us any amunts due t us by yu and return t us the riginal certificate f insurance as required by SGMtrcycleCmpVers3.1:16 Oct

17 Singapre law. We will wrk ut any refund f premium as fllws: Premium the unepired perid f insurance (days) / the riginal perid f insurance (days) applicable cancellatin fee If smene else is the legal wner f yur mtrcycle because f a hire purchase, financial r leasing agreement r emplyer s lan with yu and we have been infrmed f this fact, we will advise them when we cancel the plicy. Yu must pay us any utstanding r due premium within 10 days f yu r us cancelling yur plicy. Delayed payments will be subject t interest and added charges. We will nt refund any premium and if yu are paying in instalments, yu must pay us the balance premium if n r befre cancellatin f the plicy any ne r mre f the fllwing has ccurred: an accident r a claim has been reprted. we have paid a claim. the certificate f insurance has nt been returned. yu we us any mney. cancellatin fr dishnesty If we cancel yur plicy because yu have nt hnestly answered the questins we have asked yu abut: yu; any ther persn wh drives r will drive yur mtrcycle; yur mtrcycle; the driving and insurance histry f yu and any ther persn wh drives r will drive yur mtrcycle; and/r any events invlving yur mtrcycle that result in a claim n yur DirectAsia cmprehensive mtrcycle insurance plicy then in additin t any ther f ur rights, yu must pay t us n demand an administratin fee f $100 (subject t applicable GST) and we may debit yur credit card fr this amunt withut the need t btain any additinal authrisatin frm yu. interest f ther persns Yu are nt allwed t transfer r assign yur interest in this DirectAsia cmprehensive mtrcycle insurance plicy t any ther persn withut first btaining ur written apprval. Yu must tell us if anyne else has an interest in yur plicy (fr eample, the legal wner f yur mtrcycle thrugh a hire purchase r leasing agreement r emplyer s lan). We will etend t them the insurance under yur plicy nly after yu have infrmed us f their interest and we have agreed in writing t enter their name and interest n yur plicy. Hwever, by ur ding this it des nt make yu an agent r trustee fr them r assign yur rights and interests t them. 10 > custmer care We are cmmitted t prviding yu with quality insurance prducts and services but if any dispute arises ut f yur DirectAsia cmprehensive mtrcycle insurance plicy that we cannt reslve between us, then that dispute may be submitted t the Singapre Mediatin Centre fr settlement by mediatin in accrdance with the mediatin prcedure in frce. Yu and we agree t take part in the mediatin in gd faith and undertake t hnur the terms f any settlement reached. If any dispute is nt referred t mediatin r if mediatin fails, the dispute shall be referred t arbitratin by a single arbitratr t be appinted by each f us in writing. If we and yu cannt agree n an arbitratr within ne calendar mnth f a request fr arbitratin by either party, the arbitratr shall be appinted by the Singapre Internatinal Arbitratin Centre ( SIAC ) and the arbitratin will be cnducted in accrdance with the arbitratin rules f the SIAC. Yur DirectAsia cmprehensive mtrcycle insurance plicy is gverned by and interpreted in accrdance with the laws f Singapre and the fllwing legislatin and agreements: Mtr Vehicles (Third-Party Risks and Cmpensatin) Act (Cap 189) f Singapre; Rad Transprt Act 1987 f Malaysia; Mtr Vehicles (Third Party Risks) Rules, 1959 f Malaysia; SGMtrcycleCmpVers3.1:16 Oct

18 Agreement between the Minister f Finance f the Republic f Singapre and the Mtr Insurers Bureau f Singapre dated 22 February 1975; Agreement between the Minister f Transprt f the Gvernment f Malaysia and the Mtr Insurers Bureau f West Malaysia dated 15 January 1968; any ther agreements pursuant theret and/r any subsequent revisins f the abve legislatin r agreements. Yu shuld nt start legal prceedings against us unless 60 days have elapsed after prf f lss has been prvided t us in writing in accrdance with the requirements f yur plicy. Our liability under yur plicy is limited slely t the payment f the amunts yu are entitled t receive. We assume n liability fr the availability, quality r results f any service r fr yur failure t btain any treatment r service cvered by the terms f yur plicy. N third party wh has nt agreed t be bund by the terms and cnditins cntained in this DirectAsia cmprehensive mtrcycle insurance plicy shall have any right under the Cntracts (Rights f Third Parties) Act (Cap.53B) t enfrce any f its terms r cnditins. We will nt be bund by any judgments which are nt in the first instance delivered by r btained frm a curt f cmpetent jurisdictin within West Malaysia r Singapre. ur website On ur website, yu can make certain transactins nline. This may be purchasing yur plicy, administering yur plicy, making a renewal payment r ther transactins. These transactins will nt be final until we receive and prcess yur cnfirmatin. Yur cnfirmatin means any cmmunicatin issued r transmitted by yu t us via ur website r ther electrnic means (including yur ffer t purchase r yur cnfirmatin f payment). It is yur respnsibility t infrm us f any change t yur address. It is als yur respnsibility t keep yur accunt active and capable f receiving new s. We are nt respnsible fr s sent t an inactive r ut f date accunt, unless we are slely negligent fr using an incrrect address. Yur cnfirmatin f payment may nt be received by us fr reasns including mechanical, SGMtrcycleCmpVers3.1:16 Oct sftware, cmputer, telecmmunicatins r electrnic failure, r the missin r failure f ther prviders r systems which are utside the cntrl f either party. Yu acknwledge that t the etent permitted by law, we are nt liable t yu in any way fr lss r damage, hwever caused, directly r indirectly, in cnnectin with the transmissin f an electrnic instructin thrugh ur website r any failure t receive an electrnic instructin fr any reasn. The credit mtrcycled details that yu prvide t us may be retained after payment is made. Any refund we prvide t yu fr any prduct yu have purchased by credit card will be made back t the credit card accunt used t make the initial purchase unless therwise agreed. We may refuse r decline t prcess a transactin at any time and fr any reasn. We will nt be liable t yu r t any third party if we d this ecept where it cnstitutes a breach f yur plicy. We will als nt be liable t yu r t any third party fr any failure t prcess a transactin that is beynd ur cntrl. general A clerical errr by us shall nt invalidate insurance therwise validly in frce nr cntinue insurance nt validly in frce. The headings used in these plicy details d nt affect its interpretatin. ntices All ntices shall be in writing and shall be deemed t have been received: n the same day if delivered by hand r sent by r fa supprted by a cnfirmatin slip; and 2 wrking days frm the date f psting if sent by registered pst t the addressee s last knwn address. 11 > questins and feedback If there is anything abut ur prducts and services that yu wuld like t ask us r if yu want t prvide feedback abut us, please get in tuch with us via ur website by , by phne r in persn at ur ffice at 88 Suth Bridge Rad, Singapre

19 12 > definitins Yur DirectAsia cmprehensive mtrcycle insurance plicy gives special meanings t a number f wrds that we use in yur plicy. We have put tgether the fllwing eplanatins t help yu understand what we mean by thse wrds: accident means an event ccurring during the perid f insurance which is sudden and caused by an accident, breakdwn, theft r ther circumstance which results in lss r damage t r in cnnectin with yur mtrcycle. accessries includes audi and multimedia equipment, persnal in-mtrcycle cmputers, satellite navigatin and detectin systems prvided they are permanently fitted t yur mtrcycle and have n independent pwer surce. amendment certificate f insurance means an endrsement r ther authrised change t yur plicy. means yur certificate f insurance shwing, amng ther things, details f yur plicy, infrmatin yu have given us n which we have based ur decisin t insure yu and certain infrmatin that we have used t calculate yur premium. It includes all schedules attached t that certificate. Yur current certificate f insurance is the mst recent certificate that we have given yu. COE means the certificate f entitlement fr yur mtrcycle. cvered area DirectAsia / we / us / ur ecess licence means we cver yu where yur mtrcycle is registered in Singapre and is in Singapre, West Malaysia (including Penang and the ther Malaysian islands ffshre f West Malaysia) and Suthern Thailand (being that part f Thailand which is within 80 kilmetres f the brder between Thailand and West Malaysia). We als cver yu when yur mtrcycle is crssing the straits between Singapre and Tanjng Belungkr, Jhr and the Malaysian islands ffshre f West Malaysia. means Direct Asia Insurance (Singapre) Pte. Ltd. means the amunt that yu are required t pay twards any claim. means a valid, current and legally btained driving licence that authrises and permits the licensee t drive the vehicle that is the subject f this plicy. limit means the maimum amunt that we will pay yu under a benefit in yur plicy. The amunt f each limit refers t any ne claim r series f claims arising ut f ne event. main driver means the persn wh mst frequently drives yur mtrcycle and wh (1) is aged between 25 and 65; and (2) hlds a driving licence fr at least 2 years in the perid immediately preceding the date f yur plicy; and (3) has nt had his licence suspended r cancelled in the last 5 years; and (4) has nt been refused insurance r had it terminated in the last 3 years. SGMtrcycleCmpVers3.1:16 Oct

20 market value mtr trade means the cst f replacing yur mtrcycle with ne f the same make and mdel, f similar cnditin, specificatin and age as prevailing immediately befre the accident. means a grup f persns wh carry n the business f distributing, selling, repairing and/r dispsing f mtr mtrcycles. named driver means the persn wh ccasinally drives yur mtrcycle and wh (1) is aged between 25 and 65; and (2) hlds a driving licence fr at least 2 years in the perid immediately preceding the date f yur plicy; and (3) has nt had his licence suspended r cancelled in the last 5 years; and (4) has nt been refused insurance r had it terminated in the last 3 years. yu / yur means the persn named as the plicyhlder and includes the persn r persns named as the main driver and/r named drivers. yur mtrcycle means the mtrcycle cvered under yur plicy, as shwn n the certificate f insurance. The plicyhlder must be the legal and registered wner f this mtrcycle. yur plicy r yur DirectAsia cmprehensive mtrcycle insurance plicy means a cntract between yu and us and cmprises the infrmatin and any declaratins submitted by yu t us, yur certificate f insurance, these plicy details and any ther written change t these dcuments that is advised by us in writing (such as an amendment). imprtant nte: Yur plicy cvers nly ne additinal named driver wh must be named in the plicy schedule and certificate f insurance. Yur plicy des nt cver any ther driver f yur mtrcycle. plicyhlder means the legal and registered wner f the mtrcycle described n yur certificate f insurance. SGMtrcycleCmpVers3.1:16 Oct

21 DirectAsia much mre than just great cmprehensive mtrcycle insurance. call us nw n r g t fr a range f additinal insurances at cmpetitive prices. Direct Asia Insurance (Singapre) Pte Ltd (Cmpany Reg. N G) [MtrcycleCmpVers3.1:16 Oct 2015] SGMtrcycleCmpVers3.1:16 Oct