ORGANISATION STRUCTURE. AIR INDIA (Airline Business)
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1 ORGANISATION STRUCTURE AIR INDIA (Airline Business) 1
2 Organisation Structure JMD Dir Comml. Dir Finance Dir HR Dir- Ops# Direct Reporting Direct Reporting CVO- on deputation -S&M -Finance -HR & IR -Ops -Flt. Safety -NR -Cargo -CS Health Service -Trg. -IT -Engg. -WR -ER -Stgy & Plng -Integration* -Security -SR -GH SUMMARY - TOP MANAGEMENT Designation Sanctioned Proposed Variation /Jt. MD TOTAL Corp Affairs -P & RB # Post to be created * For 2 years ( reporting to post will be operative at level till retirement of existing incumbent. Company Sec. -Intl. Audit Head-QMS 2
3 Director -Commercial 3
4 Organisation Structure- Dir. Comml Dir- Comml - Cargo - S&M Respective regional s - CS - GH - Str. & Plng. cargo Pax Mktg. Pax Sales - Revenue Mgmt. - C North - C South -C West - C East - Catering - Cabin C. -Str. & Plng. Loyalty Publicity Traffi. Serv. Admin ME Trg. CC, MKT. AP EU USA/ NA 4
5 Sales and Marketing Dir- Comml - S&M - N - S -W -E Pax Mktg. Pax Sales - Revenue Mgmt. -C (North) -C (South) -C (West) -C (East) Mkt. Plng. Scheduling Corp. Sales Pricing Revenue Loyalty Publicity Admin F/S Coord ME AP USA/ NA EU S&M -N S&M -S S&M -W S&M -E Inds. Affair Stn Mgr (9) Stn Mgr (12) Stn Mgr Stn Mgr (7) (6) (6) I (7) (4) Apt Mgr (GH) Apt Mgr (GH) Apt Mgr (GH) Apt Mgr (GH) (104) (82 ) (79 ) (54 ) II : 139 S&M+ 78 Comm HQ Foreign Stn V : 74 S&M + 6 Comm HQ 5
6 Cargo Dir- Comml - Cargo - N - S -W -E - Cargo -C (North) -C (South) -C (West) -C (East) Bom Del Bom Del (5) (6) (5) (4) I Bom(4) Del(4) (25) (24) (25 ) (20 ) II : 184 V : 136 6
7 Customer Services Dir- Comml Rep - CS orti ng to - N - S -W -E S& -C -C -C -C Catering CCM M (North) (South) (West) (East) Traffic Ser. - HQ Bom Del TRG- CC, Mkt CC -N TS CC -S TS CC -W TS CC -E TS Bom Del Bom Del Bom Del Bom CTE(4) Cat (4) Cat Cat Cat I Bom Del Bom Del Bom Del Bom(6) CTE(7) (11) (6) (13) (7) (10) (6) (4) (5) II : 49 cat+ 54 cabin+202 TS V : 21 cat+ 7 cabin+ 101 TS 7
8 Strategy and Planning Dir- Commercial - Stgy & Plng - Stgy & Plng Alliance Mgt. I (5) FNP II : 4 V : 1 8
9 GH Dir- Comml -GH - N - S -W -E -C (North) -C (South) -C (West) -C (East) - HQ Station Manager ( from Comml) -N -S -W -E ME AP US/NA EU I Apt Mgr (GH) (9) Apt Mgr (GH) (5) Apt Mgr (GH) Apt Mgr (GH) II : 307 V : 72 9 (5) (4)
10 Director Finance 10
11 Organisation Structure Dir. Finance Dir- Finance - Finance Respective regional s - Revenue - Expen. - F North - F South -F West - F East - MMD 11
12 Finance Dir- Finance - - N - S -W -E Finance - Expenditure - Revenue -F North -F South -F West -F East (9) (28) (8) I (28) (10) (12 ) (10 ) (10 ) II : 290 V : 27 12
13 Materials Management Dir- Finance - N - S -W -E -HQ. I (17) (10) (12 ) (15 ) (5) II : 70 V : 28 13
14 Director -HR 14
15 Organisation Structure Dir. HR Dir- HR - HR & IR Respective regional s - HR,T&D -IR - P North - P South -P West - P East #- Health Services # post will be operative at level till the superannuation of existing incumbent. 15
16 HR/IR Dir- HR - HR - N - S -W -E & IR - HR, T&D - IR - P North - P South - P West - P East BOM- DEL- BOM- DEL- (5+1^) I BOM-(4) DEL-(10) ^ for Training (7) (8+1^) (7+1^) (7) II : 105 V : 25 16
17 Health Dir- HR - N - S -W -E #- Medical Reporting through -P I (2*+1^) # post will be operative at level till the superannuation of existing incumbent. * Medical Officer ^ Admin Officer (5*+1^) (5*+1^) (5*+1^) (3*+1^) Note: At various outstations where medical facilities are II : 32 required professional doctors will be engaged on contract V : 9 basis. 17
18 Director -Operations 18
19 Organisation Structure Dir. Ops. #Dir- Ops. - Ops Respective regional s - Trg. - Flt Safety - HQ - HQ - Ops North - Ops South - Ops West - Ops East - A HYD - B BOM - F/S (from Engg.) - F/S (from Flt Safety - CMS -Grd Ops # Pending approval from Govt. 19
20 Operations Dir- Opn. - - N - S -W -E Opn - HQ -HQ - CMS -Grd. Opn -O (N) -O (S) -O (W) -O (E) -HQ (8^) (4*+4^) (4*+4^)(6*+6^) (2*+2^) I (23^) (20*+18^)(21*+5^)(42*+7^) (7*+3^) II : 193 * Flight Despatchers V : 54 ^ Ground officers 20
21 Operation Training Dir- Opn. - Trg. - Airbus ( HYD) - Boeing ( BOM) HYD BOM HYD(14) BOM(14) I HYD(27) BOM(27) II : 37 ( including HR, Mkt, Cabin Crew trg) V : 47 ( including HR, Mkt, Cabin Crew trg) 21
22 Flight Safety - F/S - N - S -W -E - F/S from Opn. - F/S from Engg I (4) II : 11 V : 2 22
23 Engineering 23
24 Organisation Structure Engineering ( in Airline) - Engineering Reporting to -Flt Safety - CAM - Maint. & Plng - Flight Safety QM 24
25 Engineering (set up in Airline) - Engg. Reporting to -Flt Safety - N - S -W -E - Maint & Plng - CAM - Flight Safety QM- CAM- (4) (5) I (7) (8) (11) (6) (6) (6) (6) II : 13 V : 8 25
26 Organisation Structure JMD - Corp. Affairs - P & RB - Integration - IT CVO - Legal - Corp. Commn. - HQ - Network & Hardware - Systems & Projects Head- QMS - Intl. Audit - HQ (CS) - HQ 26
27 Corporate Affairs JMD - C.A. - N - S -W -E - Legal - Corp. Commn. - QMS Company Secretary - Person. - Person. - Person. - Person. (Rajbhasha (HQ) Office(4) (BOM-2, DEL-2) (1#) (1#) (1#) (1#) I BOM-1,DEL-4 (6) BOM-1,DEL-1 (1*+1^) (1*+1^) (1*+1^) (1*+1^) II : 7CA+13 QMS+6CC+ 4O V : 4CA+1QMS+4CC+ 4O # Corporate Commn. *Legal ^ Rajbhasha 27
28 Internal Audit - N - S -W -E -HQ -HQ I II : 21 V : 6 28
29 IT & VC - IT - N - S -W -E -Network & Hardware -Systems & Projects (4) (8) I (35) (6) (18) (12 ) (7) II : 37 V : 13 29
30 P & RB JMD JMD - P & - N - S -W -E RB -HQ (Del-2) (Bom-1) I (6) (4) II : 27 V : 11 30
31 Vigilance CVO - N - S -W -E I (4) (4) (4) (4) (4) II : 15 V : 6 31
32 HCC - N DEL I (6) (24) II : 6 V : 2 32
33 Sports Dir- HR -HR I II : 2 V : 1 33
34 -Regions 34
35 Regional Organization Structure, WR - W s Comml Opn. Engg.* Pers. Finance s GH Cabin Crew HR IR Security MMD S & M T S Sr. As/As / Sr. Mgrs Corp Comm I T P Health I : 1 II : 1 V : 2 *Till the full operationalization of MRO 44
36 Regional Organization Structure, ER - E s Comml Opn. Engg.* Pers. Finance s GH Cabin Crew HR/IR Security MMD S & M T S Sr. As/As / Sr. Mgrs Corp. Comm I T P Health I : 1 II : 1 V : 2 *Till the full operationalization of MRO 45
37 Regional Organization Structure, SR - S s Comml Opn. Engg.* Pers. Finance s GH Cabin Crew HR IR Security MMD S & M Health T S Sr. As/As / Sr. Mgrs Corp. Comm I T P I : 1 II : 1 V : 2 *Till the full operationalization of MRO 46
38 Regional Organization Structure, NR - N s Comml Opn. Engg.* Pers. Finance s GH Cabin Crew HR IR Security MMD S & M Health T S Sr. As/As / Sr. Mgrs Corp. Comm I T P I : 1 II : 1 V : 2 *Till the full operationalization of MRO 47
39 END OF REPORT 39
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