LEAN ENTERPRISE. training.ua.edu/lean. Tuscaloosa, Alabama. Please Rush - Dated. Registration Form. Lean Enterprise. Certificate Program

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1 aterial M Please Rush - Dated 2011 Nonprofit Organization U.S. Postage Paid The University of Alabama Box Tuscaloosa, Alabama To u ch i n g l i v e s For multiple registrations, please duplicate this form. [ ] Dr. [ ] Mr. [ ] Ms. [ ] Mrs. Brochure ID [ ] This confirms my phone registration [ ] This confirms my on-line registration Name First Last M. I. Preference on Nametag Job Title Company Phone address Personal Business Phone Fax Approving Manager Company/Organization Name Confirmation Mailing Address City State Zip Billing Mailing Address Attn: Address City State Zip METHOD OF PAYMENT [ ] Enclosed is a check in the total amount of $ made payable to THE UNIVERSITY OF ALABAMA. [ ] Charge $ to my credit card: [ ] American Express [ ] MasterCard [ ] VISA [ ] Discover Card # Exp.Date Authorizing Signature NOTE: The University of Alabama is committed to complying with the Americans with Disabilities Act. Please make your request for accommodation at least 30 days prior to program date by stating your request here: FOUR CONVENIENT WAYS TO REGISTER Mail form and fee to: Registration Services College of Continuing Studies The University of Alabama Box Tuscaloosa, AL Phone in registration to: (205) Toll Free: On-line registration available via the internet at: FAX registration form to: (205) FAX or phone-in registrations must have credit card number and information. LEAN ENTERPRISE Certificate Program Registration Form Lean Enterprise Certificate Program [ ] Overview of Lean Enterprise (online) ( ) $395 [ ] Total Productive Maintenance (TPM) Jan , 2011 ( ) $1,195 [ ] Contemporary Company Simulation Feb , 2011 ( ) $1,195 [ ] Kaizen (Continuous Improvement) Part 1 April 4-6, 2011 ( ) $1,595 [ ] Kaizen (Continuous Improvement) Part 2 May 17-18, 2011 ( ) $1,195 [ ] Autonomation (The Quality Principle) Sept , 2011 ( ) $1,195 [ ] Just-In-Time (The Pull System) Oct , 2011 ( ) $1,595 [ ] Standardized Work Nov. 8-10, 2011 ( ) $1,595 [ ] Production Leveling (Heijunka) Dec 13-14, 2011 ( ) $1,195 Lean for Leaders Courses [ ] Lean Process Methodology for Leaders May 26-27, 2011 ( ) $1,195 [ ] May 25, 2 pm, Ol Colony Golf Outing $60 [ ] Management Deployment Systems For Leaders June 23-24, 2011 ( ) $1,195 [ ] June 22, 2 pm, Ol Colony Golf Outing $60 The Lean Office [ ] March 3, 2011 ( ) $595 Take advantage of our new lower fee for this course! Applicable Fees: [ ] $395/person per online course: [ ] $355*/person per online course: [ ] $595/person per session; total sessions marked: [ ] $535*/person per session; total sessions marked: [ ] $1195/person per session; total sessions marked: [ ]$1075*/person per session; total session marked: [ ] $1595/person per session, total sessions marked: [ ] $1435*/person per session; total sessions marked: *(reflects 10% discount as specified below) [ ] Organizations sending 3+ persons to the same session in batch registration. [ ] Member of the C&BA Commerce Executive Society. Special Ofering: Optional: [ ] CEU $10 each (for each session) Lean Enterprise Certificate Program Lean for Leaders The University of Alabama is an affirmative action/equal opportunity institution. Tuscaloosa, Alabama Plus: A one-day program to help you eliminate wasted effort and focus on value-added activities: The Lean Office: Setting the Stage for Productivity Improvements

2 LEAN ENTERPRISE CERTIFICATE PROGRAM Lean Enterprise concepts, methods, and tools are based on the world s most efficient technology and have now been adapted and adopted by all types of organizations, including manufacturing, insurance, government, financial, healthcare, and military institutions. The basics are practical and accessible so that people in any organization at any level can employ them to achieve excellence. Enroll in The University of Alabama s Lean Enterprise Certificate Program to improve efficiency in your operations, processes, and in your entire organization. The courses feature successful, dynamic formats to ensure you will gain maximum benefit from your participation: Modular learning via narrated slide presentation Group discussion Participant workbook Practice exercises Practical work applications Completion exam at the end of the course Who Should Attend Quality professionals and managers, manufacturing process and industrial engineers, operations analysts and managers, Six Sigma Black Belts and Green Belts and any manager who wants to improve the efficiency of operations, processes, and the organization. Certificate Program Requirements The Lean Enterprise Certificate Program can be completed by taking the following courses within two years of the time the certificate program is begun. Lean Overview (online recommended prerequisite for other courses) Total Productive Maintenance (TPM) January 20-21, 2011 Contemporary Company Simulation February 22-23, 2011 Kaizen (Continuous Improvement) Part 1 April 4-6, 2011 Kaizen (Continuous Improvement) Part 2 May 17-18, 2011 Autonomation (The Quality Principle) September 14-15, 2011 Just-In-Time (The Pull System) October 12-14, 2011 Standardized Work November 8-10, 2011 Production Leveling (Heijunka) December 13-14, 2011 Lean for Leaders Additionally, The University of Alabama offers a Lean Enterprise Executive Management Certificate Program that is comprised of the courses listed above, plus: Lean Process Methodology for Leaders May 26-27, 2011 Management Deployment Systems for Leaders June 23-24, 2011 The courses in this Leading with LEAN curriculum are designed for middle and top-level executives at any company who desire to drive Lean throughout their entire organizations. While an overview, these courses contain sufficient detail to understand, communicate, plan, and implement a Lean initiative. The Lean for Leaders courses teach Lean concepts and tools and acquaint executives with the methodologies of Lean, explore what the application of Lean concepts may accomplish for their firms and examine how successful Lean programs are undertaken and sustained. These methodologies are intended to assist executives in achieving the firm s Lean objectives. 2

3 LEAN ENTERPRISE CERTIFICATE PROGRAM Courses Overview of Lean Enterprise (online) This introduction to Lean Enterprise concepts is an online course that will provide the basic lean principles and is a recommended prerequisite to any of the courses that make up the Lean Enterprise Certificate Program. This will ensure you will be introduced to the basic Lean concepts and can take the other courses out of sequence. Upon completion of this course, you will have a general understanding of the complete Lean Enterprise model and the components. You will also have examined the customer impact on the lean process flow. Learned lean approach Applied knowledge of the Lean Enterprise Should be completed prior to taking any of the other courses required for Lean Certification Introduction to Lean, Lean Concepts, Lean Tools, Total Productive Maintenance (TPM), Supply Chain Management, Implementation of Lean, Lean and Six Sigma, and Course Examination Autonomation (The Quality Principle) Autonomation is automatic with a human touch. The quality principle the combination of several elements to guarantee that only 100% quality is produced. When a problem is detected the process will stop automatically or with a human intervention until the situation is corrected. This two-day, hands-on course will provide you with key elements of the concepts in a classroom setting. You will be able to understand and apply the quality principle and elements to ensure 100% production quality. The course will conclude with an exam to test for knowledge of the concepts delivered. How to build Quality into the Process or Product How to implement Mistake Proofing Safety, Standard Work, Total Productive Maintenance (TPM), Status and Signals (Andon), Visual Controls and Mistake Proofing 3

4 LEAN ENTERPRISE CERTIFICATE PROGRAM Just-In-Time (The Pull System) The Just-In-Time System represents the Lean methods that are used in producing and delivering the right product or service in the right amount at the right time. This three-day program will provide an in-depth analysis of the key elements that are part of this system. You will attain knowledge and application experience in the areas of One Piece Flow, Pull System, and the Kanban Mail System. There will be an exam at the conclusion of the course to test for knowledge and understanding of the concepts delivered. How the Pull System eliminates the waste of waiting, production and inventory Explanation of how process flow lends to improved processes, increased efficiency and elimination of waste How the Kanban system helps eliminate large inventories Steps for using load leveling and balanced production to reduce variation Load Leveling, One Piece Flow, Single Minute Exchange of Die (SMED), Customer/Supplier Relations, Inventory Control and Kanban Production Leveling (Heijunka) Production Leveling is the foundation of the main components of the Lean Enterprise system. The philosophy of smooth, level production impacts the entire operation of a lean enterprise. This practical, two-day program will provide you with the key concepts of understanding level production and using material and information flow maps as a way to grasp the current conditions and determine future state. You will be able to test your comprehension at the conclusion of the course. Learn and apply the concept of only providing what the customer needs Explore how to equalize volume and types of production Understand and apply concepts of level production sequencing Become familiar with the concepts and application of material and information flow Level Production, Balance Operations and Sequence Production 4

5 LEAN ENTERPRISE CERTIFICATE PROGRAM Standardized Work Standardized Work is the most efficient combination of people, materials, and equipment that is presently possible. It sets the baseline and starts the communication that is necessary to eliminate waste from processes, operations, procedures and work methods. Baseline data is used to measure performance and make improvements. This information-packed, three-day program will focus on concepts that will help you put in place the basics of standardized work processes beginning with organization and safety getting your house in order and setting baseline information through documenting the processes and operations. Standardized work is the first step towards Kaizen and sets the foundation for that valuable process. There will be an exam at the conclusion of course to test for knowledge and understanding of the concepts delivered. Understanding and application of the elements of standardized work as the foundation of Kaizen How to implement Organization and Safety (5-S s) as a foundation practice of standardized work How to map and document work operations Understanding and application of conducting time studies on work operations Able to prepare for waste elimination activities Standardized Work, Organization and Safety, Define the Process, Define the Operation, Deployment Flow Chart, Operation Analysis Worksheet and TAKT Time and Cycle Time 5

6 LEAN ENTERPRISE CERTIFICATE PROGRAM Total Productive Maintenance (TPM) Total Productive Maintenance (TPM) is productive maintenance with total participation. It involves maximizing equipment effectiveness, using productive maintenance to focus on equipment life cycles, coordination of all departments, total involvement and team-based activities resulting in zero losses. This valuable two-day course will cover the key elements of this lean concept. You will get a practical overview, plus discuss the Big 6 Losses, Overall Equipment Effectiveness (OEE), and Autonomous Maintenance. TPM is productive maintenance with total participation; it involves maximizing equipment effectiveness, using productive maintenance to focus on equipment life cycles, coordination of all departments, and total involvement and team-based activities resulting in zero loss. The course will conclude with an exam to test for knowledge of the concepts delivered. Understand that TPM requires total participation to be successful TPM depends on elimination of Big 6 Losses Learn that Overall Equipment Effectiveness (OEE) is maximized by strong efforts of maintenance and production Learn to minimize the effects of the Big 6 Losses Understand that this is a critical component of leveled production TPM Overview, OEE, Big 6 Losses, and Autonomous Maintenance Contemporary Company Simulation This course is designed to give you practical experience in applying the Lean concepts in a simulated setting. This fictional simulation is based on the Contemporary Manufacturing Company (CMC) that produces a complete line of sheet metal brackets used throughout industry for a variety of applications. The Simulation is a two-day, hands-on workshop that provides you the opportunity to apply lean concepts in a case study environment. The class will help the company (CMC) change its old way of performing due to pressures of competition, customers and escalating production costs. You will address the issues by maximizing the use of the lean concepts learned throughout the certification process. Participants must complete Lean Courses One through Five (1-5) prior to attending this simulation course. Understand and apply the Lean concepts in a simulated environment CMC simulation of the Lean Concepts learned 6

7 LEAN ENTERPRISE CERTIFICATE PROGRAM Kaizen (Continuous Improvement) This course is a two-part event. In the first part of the Continuous Improvement course, you will step through the process of performing a Kaizen event. Kaizen is a way of institutionalizing the Lean Enterprise to improve your operations, stay competitive, increase capacity, or surpass your competition. In the second part of the course, you will examine the results of the Kaizen events performed at your own work locations. Participating in both Kaizen courses will allow students the opportunity to: Learn about the Kaizen philosophy and origins, define the five reasons for implementing Kaizen, and identify, analyze and eliminate waste. Discover how to use the 7-step Kaizen process to make improvements. Use the tools and methods that are part of a Kaizen event. Perform a Kaizen event at their work location. Report on the results of their own Kaizen events and analyze them with the class. Use the tools and methods that are part of a Kaizen event. Perform a Kaizen event at your work location. Report on the results of your own Kaizen events and analyze them with the class. Understand and apply the Lean concepts to conduct and analyze a Kaizen event Lean events and what they can do, Lean event charters, Lean Kaizen event planning, key roles and responsibilities, finding waste, efficiency, improving operations and conducting the Kaizen event. Lean for Leaders Pre-course Golf Outing (Optional) Join some of your fellow classmates for a relaxing golf outing the afternoon before your Lean for Leaders class at Tuscaloosa s Ol Colony Golf Complex. Located directly south of Sokol Park, Ol Colony has emerged as one of the area s most challenging and visually appealing golf courses. The University of Alabama s nationally-ranked golf team made Ol Colony its home course and constructed a training facility on the grounds in The opening of a club house with a pro shop and diner completed the golf complex in This Jerry Pate-designed course is considered to be one of the best public golf courses in the country. Golf Digest recently ranked Ol Colony as the Best Municipal Course in Alabama and a Top 10 in Alabama Course. Please sign up on the registration form and we will arrange a tee-time for you. 7

8 Lean Enterprise Executive Management Program Lean Process Methodology for Leaders This course is designed for Leaders of Lean Enterprise initiatives within their organizations. This course provides a succinct look at the overall Lean Methodologies that are used in the implementation and ongoing lean improvements. The objective is to provide leaders with a a basic understanding of these concepts to improve and expand the implementation of Lean efforts throughout their companies. Class participants will experience the 7 Steps of Kaizen through practical exercises; perform basic Standardized Work, leveling and workload balancing through practical classroom exercises; study how the overall Management Deployment System and its elements drive the Lean Process; and discover what is necessary to successfully implement Lean within their organizations. Who Should Attend Leaders of organizations that are implementing or have implemented the Lean Enterprise within their companies. Overview of the Lean Enterprise system Benefits of a balanced workload How to make continuous improvement a way of life Total Productive Maintenance requires total participation to be successful The foundation of Lean Management is production leveling Course completion of one of the courses required for the Lean Enterprise Executive Management Certificate Program : Overview of Lean Concepts, Standardized Work, Kaizen, Total Productive Maintenance and Management Deployment Systems Management Deployment Systems for Leaders The Management Deployment Systems for Leaders course is the Making it Happen plan for the Lean Enterprise system. The management systems within an organization should be aligned to support Lean initiatives. Building a Lean Enterprise should start with Leadership education (hourly and management). This course explains the link between performance and deployment planning. The steps for making it happen will be discussed and plans for individuals will be developed. In this insight-providing course, participants will examine the structure and management systems that need to be in place for a full Lean Enterprise; discover the link between performance and deployment planning; learn how key metrics can be used and the importance of measurements; identify Lean measurements; and develop a job site measurement communication board. Who Should Attend All leaders, managers (both management and hourly), who are responsible for implementing, participating in, and maintaining a Lean Enterprise within their organizations. An overview of the Lean Enterprise System Making it Happen Strategic Planning Human Resource Development Lean Measurements and Metrics Communications Boards Roles and Responsibilities Production Evaluations Path Forward and Next Steps Course completion of one of the courses required for the Lean Enterprise Executive Management Certificate Program : The Lean Course Road Map, Hoshin Planning, Creating and using Measures, Communications, Roles and Responsibilities, 8

9 THE LEAN OFFICE The Lean Office: Setting the Stage for Productivity Improvements What is a Lean Office? Imagine an office environment free of wasted effort and increased productivity. Imagine an office environment that is efficient and has high employee morale and low turnover an office that is thriving! Imagine very satisfied customers and well-organized office practices. The University of Alabama s Lean Office program will help turn these imaginings into reality. The Lean Office is an information-packed one-day program that will enable you to apply lean principles to the office environment; provide plans for eliminating waste and focus efforts on valueadded activities. You will discover ways to speed up your operations by eliminating the time that work products sit idle and will learn the eight areas of waste and how to avoid them in your office environment. Take advantage of our new lower fee for this course! The Lean Office course features a successful, dynamic format to ensure you will gain maximum benefit from your participation: Modular learning via narrated slide presentation Group discussion Participant workbook Facilitated practice exercises Practical work applications Who Should Attend This course is developed for supervisors, managers, and anyone working in an office setting who want to create an organized and thriving Lean Office environment! Learned lean approach Applied knowledge of how to set up a lean office environment Learned way for cross-functional teams to communicate and effectively coordinate their improvements : Overview of Lean, Waste in the Office, 5S, Production Flow, Just in Time for the Office Tailor made Training for Your Organization These Certificate Programs, or any of their components, can be tailored for your firm or association by The University of Alabama and presented at a site of your choice. The University of Alabama College of Continuing Studies is here to help you tackle your training needs. We are flexible, meeting not only your educational needs, but also your time and location restraints. We use instructors from The University of Alabama and other world class educational institutions as well as top notch consultants from around the country, and we have developed training programs for a number of prestigious organizations in the Southeast. For more information about this service, contact Donna Keene at (205) or dkeene@ccs.ua.edu. 9

10 FACULTY INCLUDES WILLIAM PETTY, MBA, CSCP, became a full-time Clinical Instructor of Operations Management at The University of Alabama in August 2007, after having served as a Field Engineer for the Alabama Productivity Center. Starting his career in Industrial Engineering, he migrated to the accounting area and has been the Controller for 13 different companies in the Midwest and South, ranging from a grocery chain to a cookie/snack company to an armored car company to a produce processor to a steel fabricator to ZF Lemforder Corporation located in Tuscaloosa, Alabama (a supplier to Mercedes-Benz). Mr. Petty has 35 years of experience in relating the financial/controllership function to resource management in different industrial settings. He received both his bachelor s degree in Industrial Management and MBA in Operations Management from the University of Cincinnati. Mr. Petty completed his third year as the President of the West Alabama Chapter of the Institute of Management Accountants (IMA) in 2007 and has served on the board of IMA in the Cincinnati, Ohio area. He has also served as Vice President on the board of the Gulf South Council of the IMA which serves about 3000 members in 16 chapters in the Southeastern states. He has been an active member of the APICS organization for over twenty years having served in most capacities on the board including President of the Cincinnati Chapter. He is currently a Vice President in the BAMA Chapter of APICS in Birmingham. In 2008, he became certified as a CSCP (Certified Supply Chain Professional) through the APICS organization. DIANNA SMITH, MBA, SIX SIGMA MASTER BLACK BELT, is Chief Operating Officer and part owner of Donald E. Smith Associates, Inc., a business management consulting firm specializing in process improvement initiatives using the Lean Six Sigma Methodology. She is a multi-talented consultant and senior management leader with over 30 years of experience working in industry. She is a dynamic, energetic individual whose expertise in understanding and managing the dynamics of change has saved companies millions of dollars. Ms. Smith is skilled at applying Six Sigma and Total Quality Management principles to corporate process improvement initiatives and meeting facilitation, interventions, project management, team participation, strategic planning, training development and delivery. Dianna delivers Six Sigma Process Improvement courses both Green Belt and Black Belt, Champions Training and numerous leadership courses. She provides application support and coaching of projects. Dianna successfully negotiated with the U.S. EPA regarding environmental self-disclosure issues resulting in a cost avoidance of several million dollars. She successfully managed a massive re-engineering effort to outsource non-core processes for a large telecommunications company resulting in $22 million saved. Ms. Smith holds an M.B.A. from the University of Alabama at Birmingham (UAB). She is a Cum Laude graduate of UAB in Business Management. Dianna was selected as one of 2,000 Notable American Women in She is a recipient of the 2007 Teaching Excellence Award from The University of Alabama, College of Continuing Studies. She is among the first to be certified in The Great Discovery, Coach and Facilitator, The Fourth Generation of Six Sigma in DONALD SMITH, MBA, SIX SIGMA MASTER BLACK BELT, is the CEO/President and Founder of Donald E. Smith Associates, Inc., an international business management consulting firm specializing in Lean Six Sigma Process Improvement, Total Quality Management, and Leadership Development. Don has extensive experience in directing leadership teams at all organizational levels in the planning, design, and implementation of business process excellence systems, including Six Sigma and Lean Enterprise. Don is an accomplished and certified Six Sigma Master Black Belt and Black Belt facilitator who has coached process improvement teams at numerous companies across the globe. An active member of the American Society for Quality, Don is a charter member of the Service Industries Division and the Past Regional Counselor for Region 15. He is also a member of the Quality Management Division and the Human Resources Division of the ASQ. Don is a certified Total Quality Management and Quality Action Team facilitator. He has designed and delivered several internal and external workshops stressing TQM awareness and application. At ease in multicultural environments, he has provided services to customers throughout the world. Mr. Smith holds an M.B.A. from Texas, A&M in Commerce, Texas. He is a recipient of the 2007 Teaching Excellence Award from The University of Alabama, College of Continuing Studies. He is among the first to be certified in The Great Discovery, Coach and Facilitator, The Fourth Generation of Six Sigma in

11 GENERAL INFORMATION Registration The per person registration fee for the programs included in these certificate programs are as follows: 1-day programs, $595; 2-day programs, $1,195; and 3-day programs, $1,595. The fee for the online session is $395. Fees cover the cost of the sessions, handout materials, refreshment breaks and daily lunches. Lodging is the responsibility of the participant. A 10% discount is available for multiple registrations of 3 or more to any one seminar. (NOTE: Multiple registrations must be processed together for this discount to apply.) A 10% discount is also available for members of the C&BA Commerce Executive Society. Participants who register less than five working days prior to each program date should do so by phone to ensure confirmation of their registration. Treasury regulations may permit an income tax deduction for educational expenses (registration fees, travel, meals and lodging) undertaken to maintain or improve professional skills. Certificate Program Requirement Graduation Criteria: 1. Attend all required days of course work within the specified period. 2. Complete all work as assigned. 3. Be present at all class activities. (For a documented emergency a participant can miss up to 1 1/2 hours of the scheduled time and still graduate.) 4. Satisfactorily complete all examinations (70% or better). Schedule Registration/check-in will be from 8:00 to 8:30 a.m. on the first day of each program. Sessions run from 8:00 a.m. to 5:00 p.m. daily with a one hour break for lunch. Continuing Education Unit (CEU) Credit The CEU (non-credit) has been designed to recognize the efforts made by individuals in approved continuing education programs. The courses have been assigned.7 CEUs for each day of course work. Upon your request and payment of a $10 fee (per course), you may receive a certificate of completion which identifies the number of CEUs awarded. CEUs will not be awarded for partial attendance. Location and Lodging All programs will be held in the Bryant Conference Center, 240 Bryant Drive, a premier learning facility located on The University of Alabama campus in Tuscaloosa. While at the Bryant Conference Center (BCC), make plans to visit the Paul W. Bryant Museum directly adjacent to the Center. Special conference rates are available at the Hotel Capstone adjacent to the BCC. Rooms may be reserved by calling , or you may register online at hotelcapstone.com. To get your discounted rate, please enter CCS in the Group Code field and enter the name of the program you will be attending in the Comments field. Please mention this conference when making your hotel reservations by phone to take advantage of any discounted rates. After registering for the program, you will receive a map with the locations and phone numbers of other Tuscaloosa motels. Parking From I-20/59, take the McFarland Boulevard/US 82 exit and proceed north to the University Boulevard interchange. Exit and turn right. Stay on University Boulevard down the hill and turn left on Second Avenue. Open parking will be on your left, the Bryant Conference Center complex on your right. In addition to the parking lot on Second Avenue, you may also park in the Coleman Coliseum Parking Lot and the Bryant Drive Parking Lot. You will be able to ride a Crimson Route bus from either of these lots to Second Avenue at the Bryant Conference Center. Registered participants will receive, upon registration confirmation, a Parking Permit to be displayed inside the participant s vehicle windshield. In the event the Parking Permit is not received prior to parking (in lots mentioned), please call Cancellations and Refunds If you must cancel, a full refund may be granted up to 10 working days prior to each session s start date. Thereafter, an administrative fee of 25% of the registration fee will be charged against your refund. Refunds cannot be made on the day a program begins, but a substitute participant may be designated. The University of Alabama reserves the right to cancel, postpone or combine class sections, to limit registration or to change instructors. Any money back guarantee offered on specific programs does not necessarily apply to other programs of The University of Alabama College of Continuing Studies. Additional Information For more information, call Donna Keene at (205) ; fax to (205) or dkeene@ccs.ua.edu You may write to her at The University of Alabama, College of Continuing Studies, Box , Tuscaloosa, AL Tailor made Training for Your Organization These Certificate Programs, or any of their components can be tailored for your firm or association by The University of Alabama and presented at a site of your choice. The University of Alabama College of Continuing Studies is here to help you tackle your training needs. We are flexible, meeting not only your educational needs, but also your time and location restraints. We use instructors from The University of Alabama and other world class educational institutions as well as top notch consultants from around the country, and we have developed training programs for a number of prestigious organizations in the Southeast. For more information about this service, contact Donna Keene at (205) or dkeene@ccs.ua.edu In order to reach as many interested people as possible, a number of mailing lists have been compiled. If you receive more than one copy of this brochure, please share it with an interested colleague. 11

12 aterial M Please Rush - Dated 2011 Nonprofit Organization U.S. Postage Paid The University of Alabama Box Tuscaloosa, Alabama To u ch i n g l i v e s For multiple registrations, please duplicate this form. [ ] Dr. [ ] Mr. [ ] Ms. [ ] Mrs. Brochure ID [ ] This confirms my phone registration [ ] This confirms my on-line registration Name First Last M. I. Preference on Nametag Job Title Company Phone address Personal Business Phone Fax Approving Manager Company/Organization Name Confirmation Mailing Address City State Zip Billing Mailing Address Attn: Address City State Zip METHOD OF PAYMENT [ ] Enclosed is a check in the total amount of $ made payable to THE UNIVERSITY OF ALABAMA. [ ] Charge $ to my credit card: [ ] American Express [ ] MasterCard [ ] VISA [ ] Discover Card # Exp.Date Authorizing Signature NOTE: The University of Alabama is committed to complying with the Americans with Disabilities Act. Please make your request for accommodation at least 30 days prior to program date by stating your request here: FOUR CONVENIENT WAYS TO REGISTER Mail form and fee to: Registration Services College of Continuing Studies The University of Alabama Box Tuscaloosa, AL Phone in registration to: (205) Toll Free: On-line registration available via the internet at: FAX registration form to: (205) FAX or phone-in registrations must have credit card number and information. LEAN ENTERPRISE Certificate Program Registration Form Lean Enterprise Certificate Program [ ] Overview of Lean Enterprise (online) ( ) $395 [ ] Total Productive Maintenance (TPM) Jan , 2011 ( ) $1,195 [ ] Contemporary Company Simulation Feb , 2011 ( ) $1,195 [ ] Kaizen (Continuous Improvement) Part 1 April 4-6, 2011 ( ) $1,595 [ ] Kaizen (Continuous Improvement) Part 2 May 17-18, 2011 ( ) $1,195 [ ] Autonomation (The Quality Principle) Sept , 2011 ( ) $1,195 [ ] Just-In-Time (The Pull System) Oct , 2011 ( ) $1,595 [ ] Standardized Work Nov. 8-10, 2011 ( ) $1,595 [ ] Production Leveling (Heijunka) Dec 13-14, 2011 ( ) $1,195 Lean for Leaders Courses [ ] Lean Process Methodology for Leaders May 26-27, 2011 ( ) $1,195 [ ] May 25, 2 pm, Ol Colony Golf Outing $60 [ ] Management Deployment Systems For Leaders June 23-24, 2011 ( ) $1,195 [ ] June 22, 2 pm, Ol Colony Golf Outing $60 The Lean Office [ ] March 3, 2011 ( ) $595 Take advantage of our new lower fee for this course! Applicable Fees: [ ] $395/person per online course: [ ] $355*/person per online course: [ ] $595/person per session; total sessions marked: [ ] $535*/person per session; total sessions marked: [ ] $1195/person per session; total sessions marked: [ ]$1075*/person per session; total session marked: [ ] $1595/person per session, total sessions marked: [ ] $1435*/person per session; total sessions marked: *(reflects 10% discount as specified below) [ ] Organizations sending 3+ persons to the same session in batch registration. [ ] Member of the C&BA Commerce Executive Society. Special Ofering: Optional: [ ] CEU $10 each (for each session) Lean Enterprise Certificate Program Lean for Leaders The University of Alabama is an affirmative action/equal opportunity institution. Tuscaloosa, Alabama Plus: A one-day program to help you eliminate wasted effort and focus on value-added activities: The Lean Office: Setting the Stage for Productivity Improvements