Cloud: The Way Forward. An Overview of JDA Services Amit Bagga VP Services Sales

Transcription

1 Cloud: The Way Forward An Overview of JDA Services Amit Bagga VP Services Sales

2 Cloud Definitions Cloud computing is the use of computing resources (hardware and software) that are delivered as a service over a network (typically the Internet). IaaS providers of IaaS offer computers - physical or (more often) virtual machines - and other resources. Cloud computing a way to increase capacity or add capabilities on the fly without investing in new infrastructure, training new personnel, or licensing new software encompasses any subscription-based or pay-per-use service that, in real time over the Internet, extends IT's existing capabilities. SaaS aka "on-demand software software and associated data are centrally hosted on the cloud. With cloud computing you re not managing hardware and software that s the responsibility of an experienced vendor like salesforce.com. AWS replace up-front capital infrastructure expenses with low variable costs that scale with your business no longer need to plan for and procure servers and other IT infrastructure instantly spin up hundreds or thousands of servers in minutes and deliver results faster.

3 What is JDA Cloud? JDA has revolutionized enterprise software and services Combines the cloud capacity characteristics of: On-demand access, shared resources, and rapid deployment to the development, implementation and support of the JDA application suite Pioneering approach provides our customers with increased capability that: Reduces Risk Improves Business Agility and Achieves and Sustains ROI while Protecting Our Customer s Investment 3

4 Why JDA Cloud? Ensure Success and Mitigate Risk Get started quickly Shared risk model Predictable implementation results Business Agility Reduce staffing mismatching (business and IT) Expanding/contracting to accommodate spikes in business Absorbing change Achievable and Sustainable ROI Eliminate knowledge loss in business and IT Stop complacency, especially with upgrades Increase internal IT capacity and skills

5 JDA Cloud Offerings Less risk, faster execution, greater security, greater agility, less cost LAUNCH PERFORM OPTIMIZE Rapid deployment through ilab Speed, agility and accelerated ROI System tuning and health checks, upgrades, capacity on demand Availability, performance, security, problem and change management Solution/business synchronization Knowledge enhancement and continuous improvement EVOLVE Partner Continuous Improvement Plan Better Respond Better Drive Value

6 JDA Cloud Services Integrated Services Teams Cloud, Consulting, Support, Education Experts: Supply Chain + Cloud Focus by application, industry, technology Shared-Risk Model SLAs and Performance Guarantees Value-added capabilities to support you at every phase of the business lifecycle (PODS) People, expertise and experience to get the full value out of your JDA software You re in control and we re accountable Service Delivery Managers Communication, guidance, support ISO and ISO Certified Service management system and IS management system Single point-of-contact to keep you informed and meet your needs ISO gold-standard: trust JDA Cloud Services with your data and software operations 6

7 Cloud Services Key Growth Driver With Significant Momentum Key Cloud Metrics Manufacturing Cloud Retailer Cloud Transportation Cloud e-commerce Cloud Over 1 M SKUs optimized per week Nearly 3 M forecasting plans per year Over 1 M supply / replenishment / inventory plans generated per year Replenishment & Demand plans generated for over 2 M SKUs Optimize replenishment for 100+ distribution centers and 10,000+ stores 100+ analytics reports per week Over $3 B total freight spend managed / year Nearly 2.5 M total loads processed / year Over 5 M total shipments processed / year 1,000+ carriers using EDI interfaces available Over 1.8 M global consumers connecting to JDA Cloud Services e- Commerce solution JDA delivers over 12,000 store pages/website pages Over 3 M pricing possibilities 7

8 JDA Cloud Technology Kansas City, KS London, UK Dallas, TX Atlanta, GA Sydney, Australia Americas (Dallas, Kansas City, Atlanta), EMEA (UK), APAC (Australia) High availability and various DR Options More than 99.99% uptime (719.9 hours vs. 720 hours/30days) Over 2,600 systems managed 1.9 PB SAN supporting all customer environments Over 1,800 application instances supported Storage (SAN) EMC, HP 3PAR Hardware Platforms Supported: x86, AS400 & Sun, IBM AIX Over 6,000 jobs executed per month

9 With JDA Cloud Services You Can Inject speed and accountability into the implementation process Take full advantage of your software s capabilities. Customer Derive consistent, ongoing value from your SCM solution. 9

10 Business Challenges Addressing Asian Concerns

11 Asian Business Challenges Local Datacenter JDA Cloud can be delivered via APAC Datacenter At your Datacenter Local Support Local Service Delivery Manager APAC teams front-end, engaging with your IT and business users Local Expertise JDA Strategic Consulting JDA Implementation JDA Training and Education 11

12 Enabling your journey to JDA Cloud 200+ cloud customers Global deployment. Proven. Global expertise. Available on demand JDA Consulting & Implementation Services JDA Education Services 12

13 About JDA Consulting Services The Value of Consulting Strategic Vision End-to-End Design Strategic Assessment Readiness Assessment Change Leadership Impact Assessment Performance Services Health Check JDA Customers JDA Customers Optimization Services Business Diagnostic Integration Consulting Upgrade Planning Design Services Hardware & Infrastructure Sizing Technical Architecture Solution Implementation Integration Consulting Upgrades

14 About JDA Education Services The Value of Education Product/Process Training Certification Customizable Training Courseware User Adoption Services Assessments

15 About JDA Services Why JDA Services Optimized performance of JDA solutions Tenured experts located globally Established best practices across industries Diverse education offerings to increase user adoption JDA Services Supply chain experience to enable quick ROI Industry best practices to support and maintain your critical systems Cloud offerings to ensure ongoing value

16 JDA Services Value Proposition Predictable and Reliable Results Best of Breed Best Practices Best Performance

17 Questions 17