1 Testing Platform-as-a-Service Get Significant Application Quality Improvement Without Major Investment. Performance driven. Quality assured.
2 TPaaS a complete testing service, on demand, using the Capgemini cloud, Sogeti s specialist testing services and HP s market leading IT Management test tools In order to thoroughly validate software application functionality, performance and security, organizations typically have to make sizable investments not only in testing tools, but also in provisioning the test environments and maintaining essential infrastructure. Add to this the expense of finding the right people and developing the skill sets required to work with today s complex applications and technologies, and the cost of testing can become prohibitively high. With ever-growing demands for higher application quality and faster time to market, companies can t afford not to invest. However, even after purchasing the best-of-breed tools and hardware, many companies frequently find themselves with redundant testing resources often focused on specific individual projects and unable to share tools, best practices and assets. All too often, when a project comes to a close, tools become shelf ware and acquired knowledge is lost. Today s IT organizations need an innovative and flexible solution that will allow them to bring in necessary tools, environments, knowledge and resources without amplifying the cost of delivery, or jeopardizing time-to-market. Our Testing Platform-as-a-Service Solution Cloud computing now makes it possible for organizations to not only reduce the cost of quality by purchasing testing services on-demand, but also push up standards. Our next-generation Test Platform-as-a-Service (TPaaS) is a highly adaptable cloud solution that provides easy access to scalable infrastructure, market leading SaaS testing tools, and highly skilled professional testing resources. TPaaS allows all of this to be provided at a lower cost, with greater agility, and in-built quality and flexibility. Using our own secure cloud in the UK, we offer a flexible, on-demand subscription model that comprises Capgemini infrastructure, immediate access to both onshore and offshore specialist Sogeti test teams, and and Hewlett-Packard s premium IT Management tooling. Together, Capgemini and its local specialist testing arm, Sogeti, have extensive experience in developing innovative, business-driven quality assurance practices and testing services. The group has over 12,000 testing professionals around the world, making us an ideal testing partner for any organization looking to improve application quality. TPaaS delivers on this promise without requiring large upfront investments, whilst guaranteeing security and reliability on our private Cloud. A More Consistent Integrated User Experience Bringing together managed infrastructure, test tools and test resources with Sogeti as the main point of contact means our clients have just one set of SLAs, one commercial agreement and one partner to work with, ensuring a consistent and seamless customer experience. This partnership approach, with a single point of accountability for a comprehensive set of end-to-end activities, enables organizations to bypass the usual maze of supplier agreements. Clients pay for hardware, test tools and specialist resources but only when they need them! Cut Costs in the Cloud The Capgemini, Sogeti and Hewlett Packard TPaaS solution is based on a highly personalized, configurable pricing model. This means that our clients can reduce their total cost of ownership by eliminating up-front investment in testing assets, hardware installation, licenses, administration and maintenance, and achieve a faster return on their investment in application development and deployment. They can also achieve significant savings in resource utilization as TPaaS allows them to reduce the number of resources required to manage existing testing environments. The typical resource cost reduction associated with a cloud-based, on-demand testing service is around 35% 1 over a 3-year time frame, and there are also lower costs associated with recruitment and training. TPaaS clients pay one comprehensive price for specialist testing resources, access to dedicated hardware platforms and industry-leading software licenses but only when they need them. This enables organizations to move some of their test costs from a Capex to an Opex model and provide a clearer and uniform understanding of the costs of quality. 1 Source: Capgemini and Sogeti benchmarked metrics based on over 20 projects completed Testing Platform-as-a-Service
3 Testing the way we see it Minimize Risk to Maximize Success Complex, distributed applications and fast-changing modern technologies demand a comprehensive approach to testing. Application quality is often tied directly to business results, and any defects that slip into production create service interruptions, scalability problems or security breaches, leading to disastrous consequences for the company s core processes. A Testing Platform-as-a-Service model can help ensure that all key IT applications undergo careful quality and integration assessments before deployment, and that they remain reliable in production. Our TPaaS and other related services deliver all the essential elements of quality, including test management, functional, regression, security and performance testing and defect management, with significant levels of test automation typically around 50-70%. Combined, the result is that applications can be launched more quickly to market with lower business and technical risks. Typically our clients see a reduction in test times of up to 30% 2 with leakage of high-severity defects under 2%. Applications can be launched more quickly to market with lower business and technical risks Quality Built In In addition to rapid provisioning and fast return on investment, a TPaaS model offers companies a head start in building a consistent and centralized approach to Quality Management; one that is focused on standards, visibility, best practices, measurement and governance, and provides speed to value. Our services promote the standardization of testing practices through the use of our own consistent and repeatable testing methodologies and industry standards for structured testing, TMap and TPI, built up over more than two decades. With these proven testing frameworks, templates, and accelerators, we can help organizations deliver continual improvement and optimization to their testing and quality practices. Findings from the World Quality Report 3 suggest that, although organizations are happy to invest around 40% of the overall testing budget in Test Environments, more than half (55%) claim to lack specialist Test Environment Management skills. The TPaaS model can help companies to supplement 2 Source: Capgemini and Sogeti benchmarked metrics based on over 20 projects completed WQR: their in-house testing and improve these lacking skills, as it provides expertise to help manage complex test environments. The entire organization can benefit from TPaaS whether through acquiring new product and technology knowledge, improving collaboration between Development, Testing and the business, introducing resource pools, or laying the foundation for a standards-based approach to quality. Paying Special Attention to Security The World Quality Report highlights data security requirements and risks as a key concern for organizations when they consider moving their testing to the cloud. Our TPaaS offering is built on strict security measures, and our hybrid cloud allows clients to split environments between public and private cloud infrastructures giving them the option to deploy development and test environments on a public cloud, whilst hosting the production environment on-premise or in a private cloud - ensuring minimal risk to data security and access. Clients can rest assured that their production environment and data is secure while still taking full advantage of the benefits of their cloud infrastructure. TPaaS at a Glance The following are available to all TPaaS clients: Market leading cloud technology, hosted in a highly secure data center Experienced testing staff who can provide high levels of support and local accountability Consumption-based pricing and predictable outcomes eliminating up-front investment in hardware procurement, management and maintenance, software licencing and support, and resources required to manage existing testing environments, providing a fast ROI Fast time to market through rapid set up of projects, with flexibility and scalability to accommodate changes and refresh environments throughout the project. Standardization of testing practices through the use of proven testing frameworks, templates and best practices Continuous engagement and ongoing guidance to drive adoption of higher quality standards and practices, and help advance in-house testing expertise, maturity and governance processes. Full-service maintenance and upgrades on the tools and platform used for the project Anytime, anywhere accessibility to environments with 24x7 operations and client-centric service - plus asset reusability and ongoing access to data, with the option to back up and store environments, data and final tests for future use 3
4 Test Services An Overview Test Process Improvement Assessments Test Process Improvement Services Agile Testing Automation Performance Testing Functional Test Script Creation and Execution UAT Testing Website Accessibility Testing Test Management Test Assurance Test Centres of Excellence Managed Testing Services Test Transformation An independent and objective assessment of your organization s testing maturity against the publically available model TPI Next Delivering agreed improvement activities, based on a TPI Assessment, designed to improve the maturity and ability of your testing function Enabling your project teams testing function to move to an agile delivery model Helping you to define your automation strategy, and save time and money by automating the execution of manual tests Helping you to identify system performance and load issues that will prevent the application from scaling to meet its requirements Assistance with the creation, execution and maintenance of functional test scripts as required in support of test phases used within any development framework Providing expert testing staff, to work with your business in order to identify UAT scenarios, how to best test them, and then manage the process of execution The creation and execution of functional test scripts used to validate website compliance to accessibility guidelines Enabling you to hand over the management of your testing projects or your entire test programme to a highly specialized and experienced testing organization An independent, best practice assessment of testing activities, to help you review the quality of your outsourced IT projects Guidance on how to set up and implement a Testing Centre of Excellence (TCoE), delivering standardization and cost reduction through the centralization of testing tools and resources A fully managed and tailored testing solution, aligned to your organization s business goals, and delivered against Key Performance Indicators (KPIs) or Service Level Agreements (SLAs), depending on your requirements The implementation of one or more transformation testing work streams specifically designed to achieve your business objectives 4 Testing Platform-as-a-Service
5 Testing the way we see it 1 Point of Contact 130,000 Professionals Across Capgemini & Sogeti 44 Countries 14,500 Application Specialists 12,000 Test Professionals Market Leading HP Test Tools Highly Secure Capgemini Infrastructure Figure 1: How TPaaS is Provisioned 5
6 6 Testing Platform-as-a-Service
7 Testing the way we see it Flexible Access to Test Data and Test Environments Our Testing-Platform-as-a-Service offering allows customers ongoing access to the information they need, precisely when they need it. Organizations requiring immediate access to test environments, or working on smaller, ad hoc projects can benefit from the rapid and flexible set up and maintenance of environments, scalable resources and provision of HP testing tools, as and when they are needed, via the cloud. Available tools include: UFT for Automation, Loadrunner and Performance Center Software for Performance Testing and ALM for all of your Test Management needs. Clients have the option to store environments, assets, data and final tests for future use, allowing for the rapid set up of future projects, reducing time to market. Conclusion Instant Deployable Test Infrastructure The emergence of Cloud offers a compelling Testing value proposition: clients can increase speed to market by up to 30%, improve agility to bring forward or retire services, benefit from scalability of resources and realize cost reductions of 35%, as well as having the chance to move expenditure out of CapEx and into OpEx. Our Testing Platform-as-a-Service, using our own Capgemini Cloud, offers convenient on-demand access to a shared pool of configurable testing resources, allowing our clients to get what they need, when they need it, and have it their own way; so that they can bring to bear significant improvement in application quality without major investment. Best-of-breed cloud technology, hosted in a secure data center, with ongoing access to environments, data and final tests TPaaS as a Catalyst for Change Findings from the World Quality Report show a huge growth in Test Centers of Excellence and other centralization initiatives, as companies look to more effectively govern test processes, organization and technology. TPaaS is ideally suited to support these activities, with on-premise and cloud based tools and services available to all resources, standardized processes and increased collaboration across the business and with access to support from testing experts. Not every client has the same needs, so our TPaaS offering has been developed to meet a wide range of business requirements and offer a faster response to business challenges, both new and old. We can accommodate any initiative, from simple staff augmentation, to Managed Testing Service contracts with dedicated core teams and agreed SLAs/outcomes to support organization-wide transformational projects. 7
8 About HP HP creates new possibilities for technology to have a meaningful impact on people, businesses, governments and society. The world s largest technology company, HP brings together a portfolio that spans printing, personal computing, software, services and IT infrastructure to solve customer problems. More information about HP (NYSE: HPQ) is available at Contact About Capgemini and Sogeti With more than 130,000 people in 44 countries, Capgemini is one of the world s foremost providers of consulting, technology and outsourcing services. The Group reported 2012 global revenues of EUR 10.3 billion. Together with its clients, Capgemini creates and delivers business and technology solutions that fit their needs and drive the results they want. A deeply multicultural organization, Capgemini has developed its own way of working, the Collaborative Business Experience and draws on Rightshore, its worldwide delivery model. Sogeti is a leading provider of technology and software testing, specializing in Application, Infrastructure and Engineering Services. Sogeti offers cutting-edge solutions around Testing, Business Intelligence & Analytics, Mobile, Cloud and Cyber Security. Sogeti brings together more than 20,000 professionals in 15 countries and has a strong local presence in over 100 locations in Europe, USA and India. Sogeti is a wholly-owned subsidiary of Cap Gemini S.A., listed on the Paris Stock Exchange. For more information about how our Testing Platform as a Service can help your organization to achieve your testing and QA goals, please contact your local Capgemini, Sogeti or Hewlett Packard representative, or simply Paul Collins Commercial Director Sogeti UK 85 London Wall 3rd Floor London EC2M 7AD Tel: +44 (0) Together Capgemini and Sogeti have developed innovative, businessdriven quality assurance (QA) and Testing services, combining best-in-class testing methodologies (TMap and TPI ) to help organizations achieve their testing and QA goals. The Capgemini Group has created one of the largest dedicated testing practices in the world, with over 12,000 test professionals (as of June 2013) and a further 14,500 application specialists, notably through a common center of excellence with testing specialists developed in India. For more information, please visit: Capgemini and Sogeti. Rightshore is a registered trademark belonging to Capgemini. TMap, TMap NEXT, TPI and TPI NEXT are registered trademarks of Sogeti. No part of this document may be modified, deleted or expanded by any process or means without prior written permission from Capgemini. All other trademarks are the property of their respective owners. MCOS_GI_AH_
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