Business Continuity Planning Officer

Transcription

1 Business Continuity Planning Officer Secretary and Registrars Directorate Governance and Planning Services Fixed-term until 31 July 2014 Part time 0.5FT / 18.5 Hours 31,331 to 35,244 (pro rata) per annum, dependent on experience Vacancy reference SRD 1017/13 Closing date 24 October 2013 at 12 noon The University Sheffield Hallam University is one of the UK's most progressive and innovative universities. We pride ourselves on making a difference - to our students, our staff and to the businesses we work with. Our research and business ideas, alongside our sought after graduates, contribute to the economic and social development of both our region and to the UK as a whole. Our teaching is first-rate and is supported by our world-class applied research. Our students are a diverse group and benefit from a tailored approach that helps them to get the most from their studies. We offer top quality teaching and learning facilities and the ability to learn flexibly in a way that best suits their needs. For example, we are one of the UK's leading universities in e-learning and offer a range of distance learning and part time courses as well as the more traditional full time courses. Our industry partners choose Sheffield Hallam because of our flexible, business led approach and our high quality research, facilities and students. Our partners include Sony, BP, NHS, Network Rail, Cisco, SAP and Microsoft. Our facilities are state-of-the-art and we have invested heavily in new technology to ensure that our technological capability matches the cutting-edge approach of our teaching. We are recognised as a Centre of xcellence for Teaching and Learning, e-learning and employability. Although currently in the process of review, the University's Corporate Plan for outlines our priorities and is available to download at Directorate: Secretary and Registrar's Directorate The Secretary and Registrar's Directorate provides a range of corporate services to the University, its overall aims are: managing institutional risk through governance, assurance and compliance; supporting effective decision-making and delivery of the Corporate Plan; corporate responsibility for student processes and information.

2 Department: Governance and Planning Services Governance and Planning is one of a group of professional services departments reporting to the Secretary and Registrar (the others are Registry Services, the Health and Safety Service, and Business mprovement Services). University Secretariat is one of two teams located within Governance and Planning Services; the other is Strategic Planning and ntelligence. Team: University Secretariat The University Secretariat is part of the Secretary and Registrar's Directorate and reports to the Deputy Secretary. We work closely with all the University s senior managers and with the Board of Governors, the Academic Board and other corporate groups. Team members at all levels have the opportunity to produce work directly for the University s xecutive. The team's role and the nature of our work mean that we have access to information on a wide range of University policies and activities. Some of this is confidential and consequently a professional attitude to handling confidential information is an essential characteristic of all staff in the team. We are a small team (7.5fte) responsible for supporting the main decision making bodies of the University and for providing information, advice and direction on corporate governance. We work closely with the University s external legal advisers and have a role in ensuring that University policies, procedures and practices are compliant with existing and emerging legal requirements. Current specific responsibilities include: providing legal advice and undertaking legal research in all areas of the law relevant to the student experience advising on Data Protection Act and Freedom of nformation Act requirements promoting, advising, supporting and coordinating activity related to equality and diversity supporting the development and implementation of the University's risk management and business continuity framework liaison with the University s internal auditors providing support for the Board of Governors and its committees; Academic Board, Professoriate Committee and Honorary Awards Committee; and other University committees including University xecutive Group, quality and Diversity Board, Health, Safety and Welfare Committee and the nformation and Consultative Committee We work hard and frequently we work on several tasks at the same time within tight deadlines. But the work is interesting and varied and we are at the centre of University developments. The culture within the Directorate is one of mutual support, good humour and informality. Most communication takes place on an informal basis although we have monthly team meetings. All staff have annual appraisals with their manager at which objectives are set and personal development plans agreed. n all our work we act with integrity, tact, forbearance and discretion and follow the code of professional standards of the Association of University Administrators. We are committed to continuous improvement of the service provided through consideration of all feedback received and our own observation of effectiveness. Location City Campus This post is based at our City Campus which is situated next to Sheffield s train and coach stations and has easy access to the M1. t is in the heart of the city centre, next to shopping areas, art galleries, theatres, cinemas bars and cafés and the recently developed Winter Gardens. There is plenty to do and see in your lunch break or after work.

3 Discussion and selection event For informal enquiries regarding this post please contact Alison Shillito (Governance Services Manager) on: Telephone mail Proposed selection event Friday 8 November 2013 The selection event for this post will comprise of an interview

4 Job description Job Title Faculty/Dept Business Continuity Planning Officer Secretary & Registrar's Directorate/Governance and Planning Services Grade 7 Reports to Direct reports Role Purpose Governance Services Manager None To support the development and implementation of the University's policies and processes for handling major incidents and ensuring business continuity Professional Services generic responsibilities for grade 7 staff Provide a professional, visible and proactive service to support department/faculty staff, developing credibility and trust with a range of stakeholders, and working in partnership to ensure compliance with corporate policies and procedures. Work collaboratively to ensure an integrated approach to the planning, development, delivery and management of services, including leading and contributing to relevant inter functional area initiatives and projects in line with Corporate Plan priorities. Actively promote change and support new ways of working within University professional services including supporting work outside of your own functional area and/or team. Develop, deliver and plan services, policies, procedures and functions within your area of responsibility, and ensure their effective communication. Participate in cross-university groups and projects and undertake inter functional area work to support the development of management information and corporate initiatives. Represent your functional area at key committees and working groups and on key projects nitiate and implement enhancements to service delivery and customer experience. nsure the appropriate escalation of issues and areas of concern to the relevant manager. Demonstrate a commitment to the ongoing development of yourself and others. Role Responsibilities Lead on the development of business continuity planning and Major ncident management policy and processes in the University Research into statutory requirements, governance requirements and good practice for business continuity planning and major incident planning, drawing on examples from a range of sectors Write reports, give briefings and make presentations on business continuity planning and major incident management to the xecutive Group, Board of Governors and its committees, and other senior staff

5 Maintain the Major ncident and Service Continuity Plan dentify staff development needs and undertake planning and organisation of major incident and business continuity plans as appropriate Liaise with University's insurer, internal auditors, external consultants and trainers and appropriate networks Support faculties and directorates in developing local business continuity plans Support the University's Risk Management Group by: o advising on appropriate business continuity issues in place to mitigate risks o organising and assisting with the induction of new members and training of members o support the University's Major ncident and Service Continuity Plan by; providing training and briefing on roles to members of the Major ncident Team maintaining upto-date contact details for Team members o arranging an annual major incident simulation event to test resilience of Plans Contribute to the general development of the Governance and Planning Services as part of the team Any other related duties as required General responsibilities Deputise for the Governance Services Manager as required. The above list is not exhaustive and, as such, it is expected that you will be responsible for related issues commensurate to the level of the role. Attributes Stakeholder/Customer Focus Managerial/Supervisory One Team Worker Managerial/Supervisory Responsiveness to Change Managerial/Supervisory Developing Self and Others Managerial/Supervisory Self Confidence and nitiative Managerial/Supervisory

6 Person Specification Job Title Faculty / Directorate Business Continuity Planning Officer Governance and Planning Services (* ssential or Desirable) Details * D* vidence** Attainment videnced achievements e.g. relevant qualifications (or equivalents), training, membership of professional bodies ducated to degree standard (or equivalent experience) + QC xperience Type of experience and specific knowledge required for this job Significant experience of policy advice/planning in a role involving considerable autonomy An excellent understanding of the current Higher ducation environment D + Analysing complex information and producing reports and recommendations that enable stakeholders to make operational decisions Working to a high level of accuracy Handling complex queries and problem solving Advising senior managers and stakeholders on how to carry out processes and procedures effectively dentifying opportunities to improve processes and/or systems contributing to the implementation and improvements Planning future activities for self and/or team Working collaboratively with stakeholders from across the organisation and at a range of levels Negotiating successfully with and influencing stakeholders and customers Competencies Skills and abilities required for effective performance e.g. numeracy, attention to detail, oral and written communication, planning and organising, leadership skills, ability to cope with conflicting demands/deadlines xcellent written communication skills xcellent oral communication skills Good level of numeracy Ability to prioritise own work, to work flexibly and meet deadlines xcellent analytical and organisational skills D Confidence to advise, negotiate and influence Strong customer focus and the ability to work effectively with senior staff and a wide range of colleagues Proficient in the use of standard T packages

7 such as Microsoft Office and/or corporate T systems Attributes Please see relevant attribute framework Stakeholder/Customer Focus - Managerial/ Supervisory One Team Worker - Managerial/ Supervisory + + Responsiveness to Change -Managerial/ Supervisory + Developing Self and Others - Managerial/ Supervisory + Self Confidence and nitiative - Managerial/ Supervisory + Other relevant information e.g. shift work or weekend working, travel in UK or abroad (state approximate frequency i.e. travel abroad twice a year) Ability to work flexibly according to the needs of the service and to adapt to changing circumstances **vidence/method of Assessment: = Application form G = Group xercise = nterview n-tray = n-tray xercise T = T Test OT = Occupational Test P = Presentation PT = Psychometric Testing Q/C = Qualifications/Certificates

8 How to apply Complete the Sheffield Hallam University application form and it to Call us on if you have any questions about completing the form or the recruitment process. You will be informed as soon as possible after the closing date if you have been short listed. f you have not received notification from us within four weeks of the closing date, please assume you have not been successful on this occasion. Non-U nationals We have a legal responsibility to ensure that all employees are entitled to live and work in the UK. f a job requires highly specialist skills and qualifications we may be able to provide a Certificate of Sponsorship to help you gain entry clearance or leave to remain in the UK from the UK Border Agency. Further guidance on the UK Border Agency Points Based System can be found at You can also the Human Resources Directorate at recruitment@shu.ac.uk. quality and diversity drive our success quality and diversity are essential to our academic and business strengths. We believe that excellence comes through recognising the value of each individual. We aim to create an environment that respects the value of each individual and the diversity of staff and students in the University's community. This will enable them to contribute fully, and to derive the maximum benefit and enjoyment from their involvement in University life. Positive about disability We use the symbol on the right, along with other like-minded employers, to show our commitment to good practice in employing people with a disability. t also enables people with a disability to know which employers will be positive about their abilities. All applicants who meet the minimum criteria (based on the person specification) for a job vacancy and have declared their disability are guaranteed an interview and considered on their abilities. Stonewall Diversity Champions programme We are members of the Stonewall Diversity Champions programme, reinforcing both our commitment to improving the workplace culture for lesbian, gay and bisexual employees and our recognition that people perform better when they can be themselves. Stonewall recognises Sheffield Hallam as a forward thinking 21st century employer which aims to recruit, recognise, and support the very best people regardless of background.

9 Trade unions We are committed to working in partnership with staff representatives. You are welcome to join a trade union, professional association or staff organisation and participate in its activities. We recognise the following unions for the purposes of collective bargaining UNSON, GMB, T&GWU, UNT, UCU. Benefits of working for us We offer generous holiday entitlements - annual leave entitlement is a minimum of 25 days (pro rata if you work part-time) and rises depending on staff group and grade. n addition to the eight standard UK bank holidays, six extra statutory days are provided for extended University closure around some UK public/holidays. We understand the need for a good work-life balance. That's why we support and operate a number of flexible working schemes including job-share and flexible working hours where applicable. We operate an incremental grade structure. This means that you will be eligible to receive an annual pay increase (subject to satisfactory performance) until your salary reaches the maximum salary for your grade. Our defined benefit pension schemes are a real asset to your peace of mind. Depending on the job you're appointed to, you will be entered into either the Local Government Pension Scheme (LGPS), Teachers Pension Scheme (TPS), or remain in the Universities Superannuation Scheme (USS) if you are a current member. We also offer many other benefits including Travel discounts, Family Friendly Schemes, Health and Wellbeing and Training and Development opportunities for staff. For more information about the benefits available to you, visit Living and working in Sheffield Sheffield is the greenest city in ngland. We have over 200 parks and woodlands and a third of the city is in the Peak District National Park. We have excellent rail links to all major cities and the city centre is in walking distance of both our campuses. For more information, visit Other important information All appointments are made subject to confirmation of eligibility to work in the UK and satisfactory declaration of health from the occupational health consultant to make sure you are medically able to carry out the type of work involved in the post. Appointments are also subject to receipt of satisfactory references and any other checks that may be required for the role. We comply fully with requirements of the Data Protection Act This requires us to tell you we will: hold details of your name, address and the post applied for on computer to assist the recruitment process hold the information on your equal opportunities monitoring form, to monitor effectiveness of our policies retain records for unsuccessful applicants for one year, after which time the records are destroyed For overseas applicants we normally reimburse travel expenses from the port of entry into the UK only.