2014 Development Guide

Transcription

1 2014 Development Guide School of Leadership & Organization Development School of Professional Development School of Workforce Development

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3 Dear Rose Employees, It is with great pleasure that I announce the fourth year of Rose University, our employee education and development program. As you know, our vision is to be insanely great for every person, every time. The opportunities provided through Rose University help each and every one of us continue to work towards that vision. We are well on our way to becoming insanely great. In 2013, we received multiple national recognitions as a Top 100 Hospital by Truven Health Analytics, as one of six hospitals nationwide receiving the NDNQI Award for Outstanding Nursing Quality by the American Nurses Association, and as a Top Performer on Key Quality Measures by The Joint Commission. Rose University has three schools to meet your development needs. As we look ahead, you will see many exciting improvements based on your feedback from the previous years: The School of Leadership and Organization Development: Intended for staff, managers and leaders, these courses and programs increase the knowledge of people, teams, and leadership effectiveness. The school and coursework is managed by our Senior Director of Leadership and Organization Development. The School of Professional Development: Offered to our clinical care staff, these courses and programs advance clinical practice and is managed by our Education Department. The School of Workforce Development: Geared towards all staff, this school and courses provide continuing education opportunities and is managed by our Human Resources Department, On behalf of our entire leadership team, I want to thank you for committing to your professional development. We believe in you as an individual and as a member of our team, and together we will work to become insanely great. Wishing you an engaged and beneficial learning experience Kenneth H. Feiler President & CEO Rose Medical Center 1

4 2014 Development Guide TABLE OF CONTENTS Calendar of Classes.. 3 School of Leadership and Organization Development. 13 Letter from Rachel Leone Marx, School Dean School of Professional Development Joint letter from Lynne Wagner, School Dean and Telly deboarts, School Dean School of Workforce Development Letter from Clarence McDavid, School Dean

5 January 2014 Mon Tue Wed Thu Fri School of Leadership and Organization Development School of Professional Development School of Workforce Development Donor Alliance 8a 12p 1p 3p Working Well Together 1p 3p CCRT 8a 12:30p Targeted Selection 2.0 1p 3p Leading in Times of Change 1p 3p Stress & Time Management 1p 3p Healthy Eating Habits 1p 2:15p 31 *All classes held in the Learning Center, unless otherwise noted in the class description. 3

6 February 2014 Mon Tue Wed Thu Fri School of Leadership and Organization Development School of Professional Development School of Workforce Development Critical Care Updates 8a 12:30p Effective Communication Team Work Women and Infants Update 8a 2:15p 20 PMI Basics 9 11a Finance Compassion Fatigue 9 10:15a 26 STROKE Review 8a 12:30p 27 PC Skills: Excel *All classes held in the Learning Center, unless otherwise noted in the class description. 4

7 March 2014 Mon Tue Wed Thu Fri School of Leadership and Organization Development School of Professional Development School of Workforce Development Labor Relations 9 11a PC Skills: Outlook 12 Spring Education Excursion #1 7:30a 3p 13 Effective PowerPoint Presentations Spring Education Excursion #2 11a 6p 21 Spring Education Excursion #3 7:30a 3p ENPC 7:30a 5p ENPC 7:30a 5p 31 *All classes held in the Learning Center, unless otherwise noted in the class description. 5

8 April 2014 Mon Tue Wed Thu Fri Working Well Together Lead EKG 8a 12p Project Management Performance Management Targeted Selection Cardiovascular Assessment 9a 4:30p 24 CRRT #2 8a 12:30p Healthy Eating Habits 1 2:15p Compassion Fatigue 9 10:15a 30 School of Leadership and Organization Development School of Professional Development School of Workforce Development *All classes held in the Learning Center, unless otherwise noted in the class description. 6

9 May 2014 Mon Tue Wed Thu Fri School of Leadership and Organization Development School of Professional Development School of Workforce Development 1 Performance Management Secrets of the Professional Nurse TBD 8 Stress & Time Management PC Skills: Microsoft Excel 201 (prerequisite is 101) 9 11a Cultural Competence *All classes held in the Learning Center, unless otherwise noted in the class description. 7

10 June 2014 Mon Tue Wed Thu Fri Working Well Together Med/Surg Minutia 8a 12:30p PMI Basics Leading Meetings Effective Communication 9 11a 18 Open Heart Class 8a 12:30p 19 CNA Day Luncheon 11a 1p Team Work ENPC 7:30a 5p School of Leadership and Organization Development School of Professional Development School of Workforce Development *All classes held in the Learning Center, unless otherwise noted in the class description. ENPC 7:30a 5p 8

11 July 2014 Mon Tue Wed Thu Fri School of Leadership and Organization Development School of Professional Development School of Workforce Development Project Management Intro. to Precepting 8a 12:30p Leading in Times of Change Finance PC Skills: Excel Stress & Time Management PC Skills: Outlook *All classes held in the Learning Center, unless otherwise noted in the class description. 9

12 August 2014 Mon Tue Wed Thu Fri 1 School of Leadership and Organization Development School of Professional Development School of Workforce Development 4 5 Effective PowerPoint Presentations 6 CRRT#3 8a 12:30p 7 Cultural Competence PMI Basics Finance a Women and Infants Update 8a 2:15p Advanced Preceptor 8a 12:30p Donor Alliance Cert: 8a 12p Recert: 1p 3p 29 *All classes held in the Learning Center, unless otherwise noted in the class description. 10

13 September 2014 Mon Tue Wed Thu Fri 1 2 PC Skills: Microsoft Excel 201 (prerequisite is 101) 3 4 Working Well Together Compassion Fatigue 9 10:15a Effective Communication Finance a Project Management School of Leadership and Organization Development School of Professional Development School of Workforce Development *All classes held in the Learning Center, unless otherwise noted in the class description. 11

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15 School of Leadership & Organization Development

16 School of Leadership & Organization Development All Staff Courses TABLE OF CONTENTS Compassion Fatigue Cultural Competence. 17 Executive Leadership Spotlight. 17 Effective Communication Effective PowerPoint Presentations Healthy Eating Habits. 17 Finance 101: Finance for the Non Financial Managers.. 18 Leading in Times of Change.. 18 Leading Meetings PC Skills: Microsoft Outlook PC Skills: Microsoft Excel PC Skills: Microsoft Excel Project Management. 19 Stress and Time Management. 19 Teamwork Working Well Together.. 19 Management Courses Finance 201: Finance for the Financial Managers 20 Labor Relations 20 Performance Management. 20 PMI Basics (Personal Management Interview): MY Time for Staff. 20 Productivity Targeted Selection On Demand Development Topics High Performance Development Guide. 21 Web Based Courses Leadership Courses Board Certified Rose Leader Program 22 HCA s CNO and COO Development Programs 22 If you have questions about the School of Leadership and Organization Development, please contact Organization Development at

17 Rose Leaders, I have now been at Rose over a year and it has been great fun! I have had the good fortune of getting to know front line staff, councils, aspiring leaders, fully vetted leaders, and Executive Staff. Through partnerships with many, and a great deal of support, I have conducted a thorough assessment of the curriculum. Because the Rose Faculty allowed me to sit in on them facilitating vast areas of content, I learned a ton from sitting in on the classes as well! As a result, I am excited to share with you some fun facts about what we will keep consistent in 2014 and what you can anticipate in the way of changes. Important program features that you shared with us in years past and are sure to keep: All Rose employees take courses at no cost to them. Courses that are best attended will have the most offerings throughout the year. Leadership and Organization Development courses offered to three audiences: All Staff, Managers, and Leaders. Distinguishing among the three groups helps create opportunities in alignment with your current and aspiring roles. Flexible scheduling, morning offerings to accommodate night staff and on demand options for weekend and all busy people. Changes for 2014: We have new faculty, new classes and new curriculum! Over a dozen new Rose Faculty check out the front cover : ) 4 new face to face classes* and 44 new on demand courses. Yes, 48 new classes! Curriculum freshened up and/or completely revamped by our Rose Leaders. *Four new face to face courses in the areas of Compassion Fatigue, an Executive Leadership Spotlight, Healthy Eating Habits, and Project Management. Board Certified Rose Leader (BCRL) program for aspiring and emerging leaders will be offered next in Past graduates, including those from each of the years have impressed upon me that they would like to stay involved in their leadership development after graduation. Offering the program in 2015 allows me and the BCRL Board an opportunity to plan and pilot several post graduation activities for past and future BCRL graduates. I am excited about the positive impact that the Rose University and Faculty have on our learning as people, teams, and an organization at large. We all come to Rose University to learn and it is my hope that we all come away with new knowledge. If you have input on our Rose University programs, please feel free to contact me directly at or via e mail at Rachel.Leone.Marx@HealthONEcares.com. See you in class! Rachel Leone Marx, PhD, OTR, PMP Senior Director, Leadership and Organization Development Rose Medical Center 15

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19 ALL STAFF COURSES *New Course* Compassion Fatigue Recommended for ALL EMPLOYEES. Learn how to be aware of key warning signs of compassion fatigue for yourself and your coworkers. Learn strategies to cope, manage and proactively take care of our patients in meaningful and substantive ways, while at the same time, taking care of ourselves as well. Dates and Times: Tuesday, February 25 Tuesday, April 29 Tuesday, September 9 Cultural Competence Recommended for ALL EMPLOYEES. We live and work in a diverse world. This course will equip you with skills to understand and successfully interact with individuals from different backgrounds. We will learn about other cultures, religions, and how to have successful interactions with diverse populations. Dates and Times: 9 10:15a 9 10:15a 9 10:15a Thursday, May 22 Thursday, August 7 *New Course* Executive Leadership Spotlight Recommended for ALL EMPLOYEES. Effective Communication Recommended for ALL EMPLOYEES. Required for Managers and Directors, and as deemed by supervisor for CNCs, Leads and Interim Leaders. This class covers what effective communication looks, sounds, and feels like in a healthy work environment. The principles of crucial conversations are reviewed, as well as some practice for how to employ those principles in our daily lives and roles. Dates and Times: Tuesday, February 11 Tuesday, June a Thursday, September 11 Effective PowerPoint Presentations Recommended for ALL EMPLOYEES. Would you like to create and deliver impressive PowerPoint presentations? This application based class will teach the basics of Power Point, with the goal of showing you how to deliver an effective presentation. Dates and Times Thursday, March 13 Tuesday, August 5 *New Course* Healthy Eating Habits Recommended for ALL EMPLOYEES. What does it mean to be a CEO, CNO, CFO or COO? Learn first hand from the Executive team what it means to be a Leader at Rose! Have you ever wondered what all these C s were about? The Executive Spotlight will be held quarterly. Dates to be determined. Watch for advertising! Don t forget to bring questions pertaining to the role! This Healthy Habits class will review how eating and physical activity patterns that are focused on consuming fewer calories, making informed food choices and being physically active can help people attain and maintain a healthy weight, reduce their risk of chronic disease and promote overall health. Dates and Times: Thursday, January 30 Thursday, April :15p 1 2:15p 2014 Course Catalog: School of Leadership & Organization Development Questions? Call

20 ALL STAFF COURSES Finance 101: Finance for Non Financial Managers Required for CNCs, Leads, and Interim Leads. Optional for Managers and Directors. *On line Learning* Leading Meetings Recommended for anyone who leads, facilitates, or participates in meetings. Required for Managers and Directors, and as deemed by supervisor for CNCs, Leads and Interim Leaders. Can t remember your accounting class? Are financial terms as easy to understand as a foreign language? With the goal of teaching the terminology required to manage and control expenses at RMC, you will learn the flow of revenue through the RMC financial system. Dates and Times: Thursday, February 20 Tuesday, August a Want to feel like you have accomplished something by the end of your meeting? Learn the fundamentals of agenda development, meeting facilitation and follow up to make meetings meaningful and productive. Exciting On Demand Learning! View the 2 hour WebEx Class via HealthStream by searching for Leading Meetings under the Catalog. Perfect for the Night Shift and Team Meetings! Leading in Times of Change Recommended for leaders, but all employees can attend. John F. Kennedy once said: Change is the law of life and those who look only to the past or present are certain to miss the future. This workshop will review the principles of change in the workplace, on how you can successfully lead and manage change that comes your way. We ll focus on how to internally manage change, and how to help others work through it. Dates and Times: Tuesday, January 21 Thursday, July 10 PC Skills: Microsoft Outlook Recommended for ALL EMPLOYEES. This course will hone your skills specifically using Microsoft Outlook. No longer will you wonder how to reply to a meeting invitation or how to send an attachment. After taking this course, you will be able to confidently open up Outlook each morning and efficiently deal with your e mail. Location: Computer Lab Dates and Times: Tuesday, March 11 Thursday, July 31 Registering for All Staff Courses To register, go to HealthStream and search the Catalog for RMC All Staff or RMC Management. No cost for Rose Employees. $20 for all others Course Catalog: School of Leadership & Organization Development Questions? Call

21 ALL STAFF COURSES PC Skills: Microsoft Excel 101 Recommended for ALL LEADERS. Looking for tips and tricks to increase your computer skills? This course will provide an overall primer on Microsoft Word and Excel, plus computer use, troubleshooting and basic network understanding. Location: Computer Lab Dates and Times: Thursday, February 27 Tuesday, July 22 PC Skills: Microsoft Excel 201 Recommended for ANYONE interested in improving their Excel skills. Prerequisite: Excel 101 Looking to advance your Excel skills? This course will build on your basic Excel skills by delving deeper into formulas, formatting spreadsheets and text, page layouts including headers and footers, creating graphs and charts and basic pivot tables. Location: Computer Lab Dates and Times: Tuesday, May a Tuesday, September 2 *New Course* Project Management Recommended for leaders, but all employees can attend. Project management is the discipline of planning, organizing, motivating, and controlling resources to achieve specific goals. This course will provide you these tools and templates to plan, coordinate, and complete a project through LeanSigma. Dates and Times: Thursday, April 10 Tuesday, July 8 Thursday, September 25 Stress & Time Management Recommended for ALL EMPLOYEES. There is a popular expression Stop the world, I want to get off! Do you ever feel like there aren t enough hours in the day? Do your stress levels seem to increase every week? This course will help you learn skills to manage your time, as well as deal with stress in your daily life. Dates and Times: Tuesday, January 28 Thursday, May 8 Thursday, July 24 Team Work Recommended for ALL LEADERS. Required for Managers and Directors, and as deemed by supervisor for CNCs, Leads, and Interim Leaders. How can you transfer a group of people into a high performing team? This course will take you through the five characteristics of successful teams (as well as common derailers of team success) and discuss how you can take your team to the next level. Dates and Times: Thursday, February 13 Thursday, June 26 Working Well Together Recommended for ALL EMPLOYEES. Required for Managers and Directors, and as deemed by supervisor for CNCs, Leads, and Interim Leaders. There will always be challenging personalities to work with. Learn what makes people tick and tactics to work with challenging behaviors. Dates and Times: Thursday, January 9 Thursday, April 3 Thursday, September Course Catalog: School of Leadership & Organization Development Questions? Call

22 MANAGEMENT COURSES 20 Finance 201: Finance for Financial Managers Managers and Directors ONLY. Supervisors and Leads interested in the topic should attend Finance 101. This class will give financial managers a clear understanding of the information contained in the DOR, Trending Report, Daily Report, AP Distribution, and Revenue and Usage Report, and allow you to use them to financially manage your department s revenue. Dates and Times: Thursday, July 17 Tuesday, September a Labor Relations Required for Managers and Directors, and as deemed by supervisor for CNCs and Leads. Employee voice is crucial to a Healthy Work Environment. Learn about pending labor legislation, the potential effect on our organization, new developments within the state or country, and your role in ensuring the continuation of a Healthy Work Environment at Rose. Date and Time: Tuesday, March a Performance Management Required for Managers and Directors, and as deemed by supervisor for CNCs, Leads and Interim Leaders. Learn the difference between Performance Appraisal (evaluating performance once or twice per year) and Performance Management (providing continuous feedback and coaching to your staff). This class will discuss SMART goal setting and how to measure performance toward those goals. Dates and Times: Tuesday, April 15 Thursday, May 1 PMI Basics (Personal Management Interview): MY Time for Staff REQUIRED for ALL LEADERS. Want to increase the engagement, commitment and performance of your staff? This course will teach you how to effectively use a simple but powerful tool, the PMI, to build and sustain relationships with your direct reports. This tool can be used by anyone who supervises others (e.g., leads, CNCs, managers, etc.). Dates and Times: Thursday, February a Thursday, June 5 Productivity Managers and Directors ONLY. Supervisors and Leads interested in the topic should attend Finance 101. Stop pulling your hair out to balance your budget and staffing. This class will walk you through PLUS and Flexible Position Control, teach you how to utilize the tools, recognize trends and effectively manage productivity factors. This class is held Quarterly at Division. Please contact Casey Guber at ext for information on class dates and times. Targeted Selection 2.0 Required for Managers and Directors, Interview Team Participants, and as deemed by supervisor for CNCs, Leads and Interim Leaders. In addition to introducing Rose s HSI interview tool, this course will review the principles of Behavioral Interviewing to help you hire the right people. This interactive class includes the opportunity to practice your interviewing skills using the HSI interview guide. Dates and Times: Thursday, January 16 Thursday, April Course Catalog: School of Leadership & Organization Development Questions? Call

23 ON DEMAND DEVELOPMENT High Performance Development Guide More than 40 guides to help you develop your performance: Aligning Performance for Success Building a Successful Team Continuous Improvement Decision Making Driving for Results Energy Facilitating Change Gaining Commitment Impact Initiating Action Inspiring Others Leveraging Diversity Negotiation Risk Taking Safety Awareness And More... Each guide includes these helpful tools Key Actions, Quick Tips, Development Activities & Readings! You can locate these guides in either Atlas or the Rose Intranet by following the directions below. On Atlas: Search Management Development & click on the Management Development website. On the left hand side, mouse over Competency Assessments and Development Guides. Choose Manager and Staff Competency Development Guides and save the file to your desktop. Rose Intranet: Go to the Employee Communications & Updates on the Rose Intranet to find Rose University Manager and Staff Development Guide. Harvard Manage Mentor In addition to our classroom courses, the Rose University School of Leadership and Organization Development offers a variety of web based courses for you to be able to develop on your schedule, anytime, anywhere. There are 44 Courses Available! Here are just a few... Coaching Crisis Management Customer Focus Decision Making Delegating Developing Employees Difficult Interactions Feedback Essentials Innovation Implementation Managing Upward Meeting Management Negotiating Process Improvement Retaining Employees Strategic Thinking Team Management Writing Skills and more. As a Rose employee, there is no cost to take these courses. To take a course, go to HealthStream and search the catalog for Harvard Business Publishing. There is a self assessment prior to each course Course Catalog: School of Leadership & Organization Development Questions? Call

24 LEADERSHIP COURSES Board Certified Rose Leader Program Recommended for those aspiring to become a Manager, Director, VP or C Level Leader. Offered next in 2015 Rose has a strong commitment to seek out, identify and get to know its up and coming leaders. Each year, in the fourth quarter, approximately 1 percent of first level employees and front line leaders at Rose are nominated, interviewed and selected to be a part of this one year accelerated development program. Program Requirements: Eligible participants include staff, partnership leaders and facilitators, CNCs, Leads and other non Cornerstones members. Consistent performance beyond expectations. Demonstrated potential and desire to substantially increase contribution to Rose as a leader. Models Rose s mission and values. Program Details: The program is managed by our Organization Development Department and includes extensive coursework, workshops, special projects, leadership development planning, on the job development and mentoring from our senior leaders. HCA CNO and COO Development Programs Recommended for those aspiring to become a hospital Chief Nursing Officer (CNO) or Chief Operating Officer (COO). CNO Program Requirements: Registered nurse (RN) in the United States Bachelor s of Science in Nursing (BSN) Minimum 5 years of leadership experience Willingness to relocate The program lasts between months, depending on your experience. COO Program Requirements: Master s Degree in Healthcare or business Excellent verbal and communication skills Demonstrated executive potential and readiness Program Description: The program consists of seminars, projects and mentoring. The duration of the program is 2 4 years. Following completion, you may move to a hospital COO role or be considered for a future CEO role at an HCA hospital. To learn more, go to Atlas (HCA Intranet) and search CNO Development Program or COO Development Program. Your application should include a cover letter, resume and two professional references. If you are interested in being considered for the 2015 program, please speak with your supervisor Course Catalog: School of Leadership & Organization Questions? Call

25 School of Professional Development

26 School of Professional Development TABLE OF CONTENTS Instructions BLS Information Certification Information Mandatory Education Spring Education Excursion. 29 Fall Education Excursion Lead EKG Advanced Preceptor Care of the Post Op Open Heart Cardiovascular Assessment Mirror Award Ceremony.. 30 CNA Day Luncheon Critical Care Updates CRRT Donor Alliance Introduction to Precepting.. 31 Med/Surg Minutia Emergency Nurse Pediatric Course (ENPC) Secrets of the Professional Nurse STROKE Review Trauma Nurse Core Curriculum (TNCC) Women and Infant Updates Oncology Nursing Society Chemotherapy & Biotherapy Course 33 CNC Development Council 33 If you have questions about the School of Professional Development, please contact the Education Department at

27 The most important practical lesson than can be given to nurses is to teach them what to observe. Florence Nightingale Survey SAYS! Your NDNQI RN Satisfaction Survey results told us, Rose nurses value collegial MD relationships, quality of care, nurse participation in hospital affairs, staffing and resource adequacy plus nurse manager ability, leadership and support. Using these standards, the 2014 curriculum is designed to provide the Rose Professional Nurse and Inter Professional partners with varied learning opportunities that augment nurse excellence through professional development. Nurse Leadership has committed to meeting the IOM recommendation of an 80% BSN prepared workforce by 2020, to proactively endorse advanced professional RN certification and membership in professional nursing organizations. That said, remember the value of professionalism is a personal choice and recognize that the journey to excellence begins with YOU. Consider whether you are in agreement that attaining Magnet and maintaining our Pathway to Excellence designation is in alignment with our mission: Foremost in our hearts and minds is the commitment to our patients. Therefore, we assume responsibility for everything that affects their care. Do you believe that everything includes a workforce of academically prepared, certified, fully engaged professional direct care providers making decisions about practice and process? If so, take advantage of the offerings especially designed with your professional development needs in mind. Telly deboarts, MSN, MBA/HCM, RN, CCRN Pathway to Excellence & Magnet Program Director Director of Professional Development/Nursing Excellence Lynne Wagner, BSN, MHS, RN, CENP Chief Nursing Officer Vice President of Patient Care Services 25

28 Instructions Registration Registration for all courses is completed in HealthStream. Individuals who cannot access either HealthStream or the course in HealthStream may register by utilizing the HealthONE Registration Form. The form can be located on the Rose Intranet under Education, Clinical Education. Those who utilize this form to register will be placed on a waiting list until 2 weeks prior to the course unless otherwise stated in the course information (this is a HealthONE practice). Persons who fail to register are not listed on the attendance roster, and depending on availability, may not be allowed to attend. Note: Courses may be canceled due to low registration. You will receive notice of cancellation via MOXX unless a personal e mail address is provided. Registration/Deposit Rose employees are required to submit a Payroll Deduction Course Deposit form for all Rose certification courses (BLS, ACLS, NRP, PALS, etc.). This form is located on the HealthONE Intranet under Rose, Education, Documentation, Payroll Deduction Course Deposit Form. The details of this requirement are listed on the form. COST: All required certification session and classes are free to Rose employees only if attending at Rose. For non Rose employees, classes are $10 per CEU (example: 4 CEUs = $40.00), unless otherwise stated. Pricing for Certification classes (example: ACLS, BLS, PALS,) are Division wide. Cancellation/Deposit Return Schedule your certifications two months prior to expiration date. Student cancellations/un enrollment must be made 48 hours in advance.* To cancel, un enroll or drop the course in HealthStream. Contact the Education Department for deposit return. *Cancellations must be made 48 hours in advance or you forfeit the deposit. Reminder: All Classes, including Certification Classes will not be held in the 4th Quarter at Rose or any other HealthONE Facility beginning 2014! Course Catalog: School of Professional Development Questions? Call

29 BLS Certifications & Re Certifications BLS Certifications can take place one of two ways: 1. Sign up, attend, and pass the BLS class. Check for specific dates and times in HealthStream. Directions: Sign up for BLS Certification or Recertification in by searching for BLS under the CATALOG TAB in HealthStream. OR 2. Take BLS On line AND complete the BLS skills check off. The On line Heartcode course must be taken within 60 days prior to the check off (Both must occur before your current card expires). Directions: Sign up for BLS Skills Check Off in HealthStream. Fill out the BLS On line form for Heartcode to be assigned to your HealthStream and send or fax it to the education department. Take the Heartcode course in HealthStream, which will be assigned to you by the Education Department. Print your certificate; bring the certificate to your Skill Check Off. (NO Skill Check Offs may occur without a valid certificate; i.e., within 60 days of check off). You will not be allowed to check off your skills without this certificate there are NO exceptions. Skills check offs occur after BLS, PALS and ACLS Recertification classes. You must register for the skills check off if you are only attending the skills check off portion walk ins will not be allowed to participate. Books Books are available in the Education Department. Books may be BORROWED ONLY. Books not returned by the end of class are considered your purchase. All books are $50, ENPC and TNCC books are $60. Cards All participants in courses for which cards are issued can expect delivery via mail. Rose employees must provide a copy of this card to their department manager and HR. For lost cards (except ENPC, TNCC and STABLE), please contact STAT Medical at Course Catalog: School of Professional Development Questions? Call

30 BLS, ACLS, NRP, PALS, & STABLE Courses Dates and Registration in HealthStream NOTE: Course content for NRP and STABLE will remain the same regardless if it is a 1st time Certification or a Recertification. NRP is now Online with a Skills Check Off. Pre Course Work is MANDATORY for ACLS, STABLE and PALS USE the CATALOG TAB in HealthStream to search for courses that do not appear on your MY LEARNING page. USE the following titles: BLS/CPR ACLS NRP PALS BLS/CPR RMC CPR for new or expired certification BLS/CPR RE certification at RMC CPR for recertification (not expired) BLS Online with Skills Check Rose Medical Center for BLS Online and Check Off ACLS Certification RMC 68 ACLS Cert for new or expired certification ACLS RE certification Course RMC 68 ACLS REcert for recertification (not expired) RMC NRP for BOTH NRP is Online with a Skills Check Off (for both new and expired) PALS Certification RMC PALS for new or expired certification PALS Re certification RMC PALS for recertification (not expired) STABLE STABLE Certification at Rose Medical Center for new or expired certification STABLE Recertification at Rose Medical Center (not expired) Available outside the Education Department Available on the Rose Intranet under Education, Clinical Education. 28

31 MANDATORY EDUCATION Education Excursion Helping Hands Teaching more Helping Hands Spring Education Excursion Mandatory Education for direct care clinical staff. Patient Population: All Ages Wednesday, March 12 Thursday, March 20 Friday, March 21 7:30a 3p 11a 6p 7:30a 3p RNs, CNAs, EMTs, and Patient Care Techs are required to attend BOTH the Fall & Spring Education Excursions. All other departments, please consult your manager for attendance requirements. Fall Education Excursion Mandatory for all direct care clinical staff. Patient Population: All Ages Thursday, October 2 Friday, October 17 Wednesday, October 29 11a 6p 7:30a 3p 7:30a 3p RNs, CNAs, EMTs, and Patient Care Techs are required to attend BOTH the Fall & Spring Education Excursions. All other departments, please consult your manager for attendance requirements Course Catalog: School of Professional Development Questions? Call

32 School of Professional Development 12 Lead EKG Target Audience: Staff Nurses with prior EKG knowledge seeking advanced skill in EKG interpretation. Patient Population: Adult, Late Adult Objective: This course provides information on how to interrupt and utilize 12 lead EKGs. Date and Time: Thursday, April 10 8a 12p To register, go to HealthStream and search the Catalog for 2014 Rose EKG (4CEUs). Basic EKG will be offered Quarterly. Please check HealthStream for dates. Advanced Preceptor Target Audience: RNs with prior precepting knowledge and experience. Patient Population: All Ages Objective: This course will help attendees refine their orientation skills when working with students and new hires. Date and Time: Thursday, August 21 8a 12:30p To register, go to HealthStream and search the Catalog for 2014 Rose Advanced Preceptor (4 CEUs). Care of the Post Op Open Heart Target Audience: Staff RN s who care for, or wish to care for the post op OH patient at any stage of the recovery. Patient Population: Adult and Late Adult Objective: Brief overview of surgery referrals and intraoperative course. Comprehensive post operative care including identification and treatment of complications starting with admission to ICU to discharge home. Date and Time: Wednesday, June 18 Cardiovascular Assessment Target Audience: Staff RNs Patient Population: Adult, Late Adult This course is provided by Paula McDermott, APRN, MS, CCNS, CCRN. Objective: Designed to enhance a provider s current assessment skills. Topics include: Peripheral examination (JVD, edema, PVD), review of heart sounds including S3 & S4, murmurs, clicks, and rubs. Date and Time: Wednesday, April 23 8a 12:30p To register go to HealthStream and search catalog for 2014 Rose Open Heart (4 CEUs). 9a 4:30p To register, go to HealthStream and search the Catalog for 2014 Rose Cardiovascular Assessment (6.5 CEUs) Mirror Award Ceremony Target Audience: Staff RNs Date and Time: TBD, during Employee Appreciation Week in August Course Catalog: School of Professional Development Questions? Call

33 School of Professional Development CNA Day Luncheon Target Audience: CNA s and MST s. A celebration for CNAs paired with educational topics and fun. Date and Time: Thursday, June 19 To register, go to HealthStream and search the Catalog for 2014 Rose CNA. 11a 1p Critical Care Updates Target Audience: Staff RN s working in any acute care area Patient Population: All ages Objective: Variety of topics relating to care of the critically ill patient. Topics TBA. Date and Time: Wednesday, February 5 CRRT Target Audience: Staff RN s caring for patient s on CRRT. Patient Population: Adult, Late Adult Objective: This course provides information on initiation, care, and maintenance of continuous renal replacement therapy in the critical care patient. Date and Time: Thursday, January 16 Thursday, April 24 Wednesday, August 6 8a 12:30p To register go to HealthStream and search catalog for 2014 Rose Critical Care Updates (4 CEUs). 8a 12:30p 8a 12:30p 8a 12:30p Donor Alliance Target Audience: Mandatory for CAD s, relief CAD s, and CNC s from ED, ICU, IMC, 4C, and 5C Patient Population: All Ages Objective: Learn to approach families during difficult times. Provide education on the gift of life. Dates and Times: Tuesday, January 7 Cert 8a 12p Tuesday, January 7 ReCert 1p 3p Thursday, August 28 Cert 8a 12p Thursday, August 28 ReCert 1p 3p To register, go to HealthStream and search the Catalog for 2014 Rose Donor Alliance (Certification 4 CEUs and Re Certification 2 CEUs). Introduction to Precepting Target Audience: New RN preceptors Patient Population: All ages Objective: Attendee will be able to verbalize the basics of precepting, identify learning styles, demonstrate learning strategies, identify leadership skills, and troubleshoot situations. Date and Time: Wednesday, July 9 8a 12:30p To register, go to HealthStream and search the Catalog for 2014 Rose Preceptor Intro (4 CEUs). Med/Surg Minutia Target Audience: All staff RN s Patient Population: Adult, Late Adulthood Objective: A collection of topics geared toward the development of med/surg skills. Topics TBA. Date and Time: Wednesday, June 4 8a 12:30p To register, go to HealthStream and search the Catalog for 2014 Rose Med/Surg Minutia (4 CEUs). To register, go to HealthStream and search the Catalog for 2014 Rose CRRT (4CEUs) Course Catalog: School of Professional Development Questions? Call

34 School of Professional Development Emergency Nurse Pediatric Course (ENPC) Target Audience: ED and Pediatric RNs Patient Population: Pediatric This course is provided by Eric Christiansen, RN, BSN, CEN. Objective: ENPC is designed to help you learn core level pediatric knowledge to positively affect patient outcomes in emergency departments. STROKE Review Target Audience: Staff RNs, Physicians Patient Population: Adult, Late Adult Course Description: Subject matter experts inform providers on designation specific content and latest stroke updates. Date and Time: Wednesday, February 26 8a 12:30p Dates and Times: Thursday & Friday, March 27 & 28 Thursday & Friday June 26 & 27 7:30a 5p (both days) 7:30a 5p (both days) To register & location, go to HealthStream and search the Catalog for 2014 Rose ENPC (CEUs TBD). Cost: Free to Rose Employees if required for job. $320 for all others. Secrets of the Professional Nurse Target Audience: Staff RNs Patient Population: All ages Course description: This is a nursing variety show, addressing hot topics in nursing and direct patient care. Date and Time: Wednesday, May 7 TBD To register, go to HealthStream and search the Catalog for 2014 Secrets Trauma Nurse Core Curriculum (TNCC) Target Audience: ED and ICU RNs Patient Population: All Ages This course is provided by Eric Christiansen, RN, BSN, CEN Objective: TNCC provides you with cognitive, core level trauma knowledge and psychomotor skills experience in an interactive format. Date and Time: Women and Infant Updates Target Audience: RNs, Physicians, NNPs Patient Population: Infant and Adolescent/Adult mothers. To register, go to HealthStream and search the catalog for 2014 Rose Stroke Review (4 ceus). Two day courses Friday, January 24 Saturday, January 25 Tuesday, April 29 Wednesday, April 30 7:30a 5p 8a 5p 7:30a 5p 8a 5p To register & location, go to HealthStream and search the Catalog for 2014 Rose TNCC (TBD CEUs). Cost: Free to Rose Employees if required for job. $320 for all others. Objective: This course provides valuable information to the healthcare provider who specializes in the care of mother and infant. All individuals with an interest are welcome. Dates and Times: Wednesday, February 19 8a 2:15p Wednesday, August 20 8a 2:15p To register go to HealthStream and search the catalog for 2014 Rose Women & Infant (4 CEUs for 1/2 day and 6 8 CEUs for full day) Course Catalog: School of Professional Development Questions? Call

35 ONS and CNC DEVELOPMENT Oncology Nursing Society Chemotherapy and Biotherapy Provider Course ONS is replacing the two day face to face training course with an interactive on line certificate course and provider card. All in person courses will cease December 31, The certificate course will continue to follow the same twoyear renewal cycle. Current chemotherapy provider card holder will need to complete the initial certificate program at their next renewal to establish evidence of baseline knowledge and will then begin a two year renewal cycle. If this affects you, ONS will work with you on scheduling and pricing. To register go to Click on the chemotherapy courses tab to register for the full course or renewal course. ONS Customer Service: ONS Customer Service toll free at or customer.service@ons.org. CNC Development Council Target Audience: CNCs Building relationships and inter department CNC harmony. Education and leadership development for CNCs. Held the 1st Thursday of every month as listed: Meetings are self governed with rotating ownership of meetings by department. Each department is responsible for agenda planning, choosing leaders, materials and follow up. To ensure senior leadership support, each meeting is attended by one or all of the following: CNO, Director of Professional Development and the Director of Leadership and Organization Development. Sample topics that have been covered: Jan a.m. Auditorium Feb a.m. Auditorium March a.m. Auditorium April a.m. Learning Center May a.m. Learning Center June a.m. Learning Center No July Meeting Aug a.m. Learning Center Sept a.m. Learning Center No October Meeting Nov a.m. Learning Center Dec a.m. Learning Center Changing Organizational Culture CNC Toolkit Growing Your Staff ED Throughput Improving Unit Morale If you have previously attended a CNC Development Council, you may attend any meeting at any time. If you are interested in attending a meeting, please e mail Telly deboarts at Telly.Deboarts@HealthOneCares.com to be added to the distribution list Course Catalog: School of Professional Development Questions? Call

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37 School of Workforce Development

38 School of Workforce Development TABLE OF CONTENTS Program. 39 Webster University. 40 English as a Second Language Class. 40 If you have questions about the School of Workforce Development, please contact the Human Resources Department at

39 Dear Rose Medical Center Employees, The character of an insanely great organization is best seen in how it develops its employees and what opportunities are available to them. Rose University offers many opportunities for our employees for development and personal growth. The School of Workforce Development maintains a focus on continuous learning that is aimed at employees of all levels. Webster University offers masters level education to all who seek to earn a graduate degree in Business or Health Administration. This program provides employees with a supportive learning environment where classmates are your peers and co workers. The location of the classes is on the Rose Medical Center campus. Rose also offers a learning opportunity for those who are in entry level positions and looking to advance. The and ECHO programs are designed to reintroduce staff to the educational processes. Three classes have graduated from the School at Work Program, many receiving promotions due to their increased abilities. The ECHO program is the next step in the learning process and provides learners with the opportunity to prepare for more formal advanced education. Many Rose employees speak English as a second language. This can create a challenge in communications for those employees, their co workers and managers. Rose invests in its employees and their ability to communicate effectively through the English as a Second Language Program. This program recruits participants who can enhance their skill level in the supportive environment with others who are learning English. The ESL sessions focus specifically on language that makes the employees more effective in the healthcare environment. Combining all of these opportunities allows Rose and its staff to be insanely great. Take advantage of the opportunity to direct your development and to become a reliable resource for our facility. Clarence G. McDavid Vice President of Human Resources Rose Medical Center 37

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41 Why Participate? HCA s (SAW) Program is designed for entry level employees whose career goals include a position with increased responsibility. Gain the skills you need to move ahead at work! Refresh your math, communication and reading skills! Improve time management and study skills! Learn what careers best fit with your interests! Develop a personalized Career and Learning Plan! Prepare for a certificate or degree program! Experience the joy of learning! Improve your computer skills! Challenge yourself and build selfconfidence! Program Requirements: Eligible employees include staff in dietary, environmental services, patient transport, security, and other entry level office or nursing positions. Program Details: This program is offered onsite at Rose and lasts 8 months. The program uses different methods of teaching (e.g. DVDs, Internet, Computer Lab) to learn about medical terminology, ethics physiology and anatomy. Contact Human Resources at for an application Course Catalog: School of Workforce Development Questions? Call

42 Webster University Location: Learning Center* Rose employees now have the opportunity to earn a Masters of Business Administration degree or a Masters of Health Administration degree with Webster University. The best part is that this program can easily fit into your current work schedule. Webster has partnered with Rose to offer night courses onsite at Rose once a week.* Program Requirements: Baccalaureate degree with additional requirements for baccalaureate degree obtained abroad. GPA of at least 2.5 (applicants lower than a 2.5 GPA may still be accepted under a provisional status). There is no GMAT or GRE required. Program Details: MBA courses include: Marketing, Strategy and Competition, and Applied Statistics. Master s of Health Administration courses include: Human Resource Management, Issues in Health Policy, and Health Administration Law. To learn more, contact Clarence McDavid at or Dr. Karl Sterner at or sterner@webster.edu. *location of courses is often dictated by class size. English as a Second Language Class (ESL) Do you want to: Learn how to speak English better? Improve your grammar? Increase your conversational skills? Feel more confident speaking English? Contact Human Resources at for more information, class dates and times Course Catalog: School of Workforce Development Questions? Call

43 Thank You for Attending Contact the Rose University Schools: School of Leadership & Organization Development School of Professional Development School of Workforce Development

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