SAP Conference for Real Estate Management 2015
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1 SAP Conference for Real Estate Management 2015 March 31 April 1, 2015 Mid-America Club Chicago, IL In cooperation with:
2 WELCOME Join fellow SAP customers to learn how you can innovate and transform your real estate business. These are exciting times for the real estate business. Corporate real estate managers are being forced to handle an increasingly complex portfolio, optimize building occupancy, lower building operating costs, and comply with a broad mix of legal requirements, including financial legal reporting. Commercial real estate managers are under equal pressure to maximize building occupancy, while dealing with major industry shifts impacting them and their tenants. Fact-based analytics are crucial to survive. However, only 28% of respondents in a recent real estate industry study regarded themselves as well equipped to meet the various demands placed on them. To help you deal with these demands, at this year s event we will feature the brand-new SAP Real Estate Cockpit application and SAP HANA Live for Flexible Real Estate Management. We believe this technology could be a game changer for the way decisions are made at all levels of your organization. We will not only show you the new application in detail but also let the SAP Global Facility Management team explain how they deployed it, teach consultants how to implement it, and discuss the fit of the application to your requirements. Additionally, the event will bring you latest trends and facts, provide tips and tricks for successful deployment, and give you concrete opportunities to grow your business. As a keynote speaker, David Wilk from Sperry Van Ness will share his in-depth industry insight. Speakers from CAPREIT, Energy Transfer Company, Public Works Government Services Canada and Transnet Property among others, will share successful solution deployment experiences with you. Representatives from CIDEON, COS-33, NPQ, B4 Consulting, and PROMOS will show you their complementary products and services. You will see demos of applications to manage the corporate workplace, mobile building operations, property visualization, and common area maintenance expense recovery. For more in-depth discussion, pre-conference workshops are available for you to learn how to manage real estate end-to-end and how to handle portfolios visually. Plus, roundtable discussions will provide an opportunity for you to tackle the upcoming International Financial Reporting Standards (IFRS) compliance challenge for leases, learn about rapid solution deployment, and share your ideas for potential future innovations. We look forward to seeing you at our event in Chicago and helping you to discover new opportunities to make yours a truly bestrun real estate business. Best regards, Tom Anderson Solution Owner, SAP Christian Krämer Product Owner, SAP 2
3 PRECONFERENCE WORKSHOPS TUESDAY, MARCH 31, 2015 At these workshops you will review product functionalities, dive deeper into relevant topics, get practical examples, take part in discussions, participate in demonstrations, and have your questions answered. Each workshop provides a unique opportunity to address challenges, discuss them with your peers, and gain valuable guidance from some of the most knowledgeable experts on SAP applications. Please note that you cannot switch between workshops. The following workshops will take place from 8:30 a.m. 12:30 p.m. Workshop 1: Manage Real Estate End to End with Real Estate Lifecycle Management from SAP During this workshop you will be led through the individual parts of the real estate lifecycle management solution from SAP, see process samples, and hear about customer benefits and references. In this workshop you will: Understand the scope of the real estate lifecycle management solution from SAP See process samples in the system for selected business processes Hear about the recent solution enhancements Elwin Herrebout, Business Development Manager, NPQ Tom Anderson, Solution Owner, SAP Workshop 2: From Insight to Action for Real Estate Decision Makers with the New SAP Real Estate Cockpit Application The SAP Real Estate Cockpit application supports real estate decision makers with reliable, analytical real time data. It enables the easy drill-down to the underlying detailed transactional data and supports collaboration with others. In this workshop you will: Get a detailed overview on the functional capabilities and the configuration of this new application Get insight into the virtual data model, architecture and content of the underlying the SAP HANA Live foundation Tobias Decker, Product Manager, SAP Workshop 3: Leverage Geographical and Spatial Information for Enhanced Land and Space Management: Manage Your Portfolio and Business Processes with Visual Support At this workshop you will learn how computer-aided design (CAD) and geographical information systems (GIS) can be used together with the SAP Real Estate Management application to increase efficiency in your daily work. Get an overview of solutions from SAP, SAP Consulting, and SAP partners, including a live demo and concrete customer cases. In this workshop you will: See how visualization of your properties will increase data quality and process efficiency Learn what solutions are currently available Discover the future trends in visualization and how they will simplify your business Dirk Ranglack, CEO, Cideon Software Stephan Albrecht, Principal Consultant & Service Manager GEO.e, SAP For comprehensive details relating to this event, please visit 3
4 AGENDA TUESDAY, MARCH 31, 2015 Optional jump-start workshops will take place between 8:30 a.m. 12:30 p.m. For workshop descriptions please see page 3 or visit tacook.com/sap-realestate. 12:30 p.m. Registration, Lunch, and Networking in the Exhibition Area SD1 1:00 1:30 p.m. SAP Demo 1: Manage Expenses for the Maintenance of Common Areas for Commercially Leased Properties (Office Buildings, Industrial Parks, and Retail) Bassam Khalil, SAP 1:30 p.m. Welcome to Chicago Introduction of Speakers and Partners Tom Anderson, Solution Owner, SAP 1:45 p.m. SAP Keynote Real Estate Lifecycle Management Solution from SAP Make Your Real Estate Business Become a Best- Run Business Learn how insight and compliance challenges affect the real estate business Get an update on the solution for real estate lifecycle management from SAP See the new SAP Real Estate Cockpit application Hear about the future direction of the solution Christian Krämer, Product Owner, SAP 2:30 p.m. Demo Jam 1 Ready-to-Use Solutions: Rent Roll and Ad Hoc Reporting; Transfer/Copy Master Data; Maintenance of Turnover for Contract Relevant to Sales on the Web, Serge Thuet, COS-33 3:00 p.m. Afternoon Refreshments and Networking Break in the Exhibition Area 3:30 p.m. Building a Foundation for Innovation and Growth with SAP Real Estate Management at CAPREIT As one of Canada s largest residential landlords, CAPREIT is a growth-oriented investment trust owning interests in more than 41,000 residential units located in and near major urban centers across Canada and Dublin, Ireland. The reason for our success is simple: the needs of our residents are central to our operation and influence everything we do. In 2010, we embarked on a multi-year, multi-wave program to build an integrated business platform that supports our diverse geographical reach and site-level engagement. This presentation will share strategy, implementation, and program insights into our experience with SAP Real Estate Management in the multi-residential sector. Hear about our unique challenges around organizational structure and the key roles that heavily influenced our flexible real estate management design Learn how we extended the standard flexible real estate management offering to drive site and regional engagement Get insight into our program strategies that brought a successful implementation of SAP Real Estate Management to CAPREIT and built the foundation for continued growth and innovation Maggie Chin-Sang, VP, Business Process Improvements, CAPREIT 4
5 AGENDA TUESDAY, MARCH 31, :15 p.m. A Journey from Oracle Property Manager to SAP Real Estate Management, While Picking Building and Other ROW Leases Scattered Across Multiple Legacy Systems Along the Way Energy Transfer Company is engaged in energy management and transportation business through its 70,000 miles of pipeline across the United States. Its pipelines involve extremely complex right-of-way (ROW) and storage leases. The leases (many 80+ years old) were managed in Oracle and Microsoft Excel based systems, Access systems, legacy ERP systems, and the like. Making correct and timely payments was extremely challenging. ETC implemented flexible real estate management functionality from SAP to streamline all lease processes. Two phases have been completed successfully so far, bringing 2,000+ leases into SAP Real Estate Management. This has streamlined all leasing practices and lease payments and has added tremendous value by cutting down processing time and providing an integrated system landscape. Further rollout of flexible real estate management functionality is in progress. Learn how SAP Real Estate Management is capable of handling diverse leases and contracts Discover how system users can simulate exact payments before sending them for managerial approval See how consumer price index calculations and rent increases can be handled by the system instead of by manual computation Nawaid Isa, Principal Specialist Applications, Energy Transfer Sanjay Bhatia, SAP RE-FX Solution Architect, Global Business IT Solutions (GBUITS) 5:00 p.m. Demo Jam 2 Innovative Add On Products for Data Management and Apartment Tracking, Sanjay Bhatia, Global Business IT Solutions (GBUITS) 5:30 p.m. End of Conference Day 1 5:45 p.m. Evening Reception in the Exhibition Area Before setting out to explore Chicago, please make plans to join us for an evening reception in the exhibition area. With a glass of wine and hors d oeuvres, this will be the perfect way to unwind from an informationpacked conference day. The reception will feature beer and wine until 7:00 p.m., leaving plenty of time to experience Chicago nightlife. 5
6 AGENDA WEDNESDAY, APRIL 1, :00 a.m. Registration, Refreshments, and Networking 8:00 a.m. ASUG Real Estate Special Interest Group Annual Meeting The ASUG Real Estate Special Interest Group provides learning and networking opportunities for real estate professionals, real estate management end users, and the teams that support them. We invite you to: Discuss the value of participating in the America s SAP User Group Special Interest Group for Real Estate Join your colleagues to review and discuss the proposed year round community activity program for 2015 Brainstorm ideas where SAP could or should improve the solution offering for modern real estate organizations Share information to help improve the value of your SAP investment Mitchell Cogan, National Portfolio Manager, Public Works and Government Services Canada Ruth Magee, Market Leader, Real Estate Special Interest Group, Accenture 9:00 a.m. Welcome Back Tom Anderson, Solution Owner, SAP 9:15 a.m. Keynote Real Estate Asset Optimization A Management Consulting and Academic Perspective Of the $25 trillion of total value in real estate assets in the United States, over $10 trillion is owned by companies, municipalities, and institutions not in the real estate business. Corporate real estate is not a necessary evil used to generate business revenues or house operations; it is the second largest balance sheet item and operating cost for most companies. Despite this reality, enterprises often overlook the earnings and optimization potential of capital dedicated to real estate. This keynote session will provide insights on how enterprises can optimize their real estate portfolios and generate new earnings and cost savings through management consulting diagnostics and data analytics from the SAP Real Estate Cockpit. Hear how asset optimization for real estate can deliver new earnings and cost savings Learn about data analytics for measuring enterprise-wide real estate asset optimization Discover real estate innovations for the boardroom and classroom Review business cases and lessons learned from optimizing real estate in various market segments David Wilk, National Chair, Corporate Real Estate and Advisory Services, Sperry Van Ness and Johns Hopkins Carey Business School 6
7 AGENDA WEDNESDAY, APRIL 1, :00 a.m. Roundtable Discussions Roundtables are your opportunity to discuss challenges and issues with peers as part of small groups led by highly qualified SAP experts and partners. Choose one from the sessions below: Roundtable 1 How to Deploy Core Business Processes with the SAP Real Estate Management Rapid-Deployment Solution This roundtable will discuss how to leverage best practices around investment planning, project monitoring, maintenance and lease administration delivered by SAP Real Estate Management rapiddeployment and which content and tools are available for a speedy deployment of the solution. Stephan Albrecht, SAP Roundtable 2 Be Part of the SAP Real Estate Cockpit Co- Innovation Process! The SAP Real Estate Cockpit application was coinnovated with customers, to help them better run their real estate operations. In this session you will have the chance to be part of this co-innovation process. The participants will get an overview of existing features and functions of the SAP Real Estate Cockpit. They will also be able to provide feedback on the current version and jointly ideate on future functionalities. Tobias Decker, SAP 10:30 a.m. Morning Refreshments and Networking Break in the Exhibition Area 11:00 a.m. The Journey from the Usage View to the Architectural View in SAP Real Estate Management and Its Associated Benefits Within Transnet Property Transnet Property is a specialist unit of Transnet SOE Ltd that manages the property portfolio that is noncore to Transnet s rail, port and pipelines business and provides specialized property services for the entire Transnet property portfolio. The value of the portfolio currently under direct management is about $300 million and comprises a mix of commercial and residential properties. Transnet s core property portfolio of $2.74 billion, makes it a significant property owner in the country, and it is against this context that Transnet has embarked on a drive to maximize returns from its property portfolio. During 2013/14, the board approved a new strategy for property, which seeks to address the disparate management of the portfolio in Transnet and the financial and economic losses incurred as a consequence. The effective use of the architectural view of SAP Real Estate Management will assist the board in having a consolidated and single view of Transnet property portfolio s performance. The architectural view is intended to assist management to effectively and efficiently manage the portfolio which will result in maximizing shareholder value. Discover how to utilize usage view knowledge and skills to successfully implement and provide testing scenarios for the implementation of the architectural view solution Hear about the reasons to redesign key business processes before embedding any new technological solution and about the importance of speaking the language that the business understands Find out why effective change management is key to the adoption and use of SAP Real Estate Management by the business Sibusiso Mabaso, Chief Information Officer, Transnet Property 11:45 a.m. Demo Jam 3 Enjoy SAP Real Estate Management and Enterprise Asset Management for Facilities Management Integration, Elwin Herrebout, FM Insight/NPQ 7
8 AGENDA WEDNESDAY, APRIL 1, :15 p.m. Lunch and Networking in the Exhibition Area SD2 12:45 1:15 p.m. SAP Demo 2: Visualization Including GIS and the SAP 3D Visual Enterprise Applications, Stephan Albrecht, SAP 1:15 p.m. Demo Jam 4 Uncovering the Value in SAP for Real Estate Management, John Chapman, B4 Consulting 1:45 p.m. Converting AutoCAD Drawings to Industry Measurement Standard for Publication into the SAP NOVUS Solution Lessons Learned from Public Works and Government Services Canada Join PWGSC to learn about the conversion of existing AutoCAD drawings to create an integrated architecture view in SAP using the Cideon accelerators and connection tools. PWGSC is implementing SAP Real Estate Management to help better manage its portfolio of office space. As part of this effort, an initiative is underway to convert AutoCAD drawings from a variety of internal, historical standards to a modern industry standard the Building Owners and Managers Association (BOMA) area measurement standard How to handle changes in building measurements as a result of adopting industry measurement standards Lessons learned in converting over 10,000 AutoCAD drawings to industry standards Requirements to prepare AutoCAD drawings for publication into SAP to create an integrated architecture view Mitchell Cogan, National Portfolio Manager, Public Works and Government Services Canada 2:30 p.m. Demo Jam 5 ERP Gets Mobile with Easysquare: Simplify Your Business Processes in SAP Software by Integrating Mobile Steps, Theresia Mussauer, PROMOS consult 3:00 p.m. Afternoon Break in the Exhibition Area 3:30p.m. Roundtable 3 Planned Changes to International Financial Reporting Standard for Leases During this roundtable, participants will discuss the potential impact of the standard on your balance sheet, your organization and your application landscape. SAP will share its current solution and give a preview on planned enhancements. All participants are invited to share their considerations and experience. Christian Krämer, SAP Roundtable 4 How to Approach Integrated Workplace Management System Requirements with the SAP Solution During this roundtable, participants will discuss which SAP components they would like to see included in the SAP Real Estate Management solution for corporate real estate. During this interactive session, participants are invited to share ideas on where they would like to see SAP invest in their corporate real estate solution and share trends they view within the industry. Possible discussion topics include, space management, mobile applications for room reservations, using sensors to manage flexible workspaces and security. Tom Anderson, SAP 8
9 AGENDA WEDNESDAY, APRIL 1, :00 p.m. Insight-to-Action with the SAP Real Estate Cockpit Application at SAP Global Facility Management SAP has more than 68,800 employees and locations in more than 130 countries. Thus, the company regards the strategic planning of its real estate portfolio as being of key importance. The management of its corporate real estate, facilities, and building security is organized within a single business area global facility management. Three hundred employees take care of all the data processing centers and development centers as well as office space. The SAP Real Estate Cockpit application provides a visual overview of key data relevant to decision makers in corporate real estate for strategic portfolio planning and communication with its corporate customers. The application allows combining key data, such as head count, lease information, and external market data, visually in an insightful overview format. During this session you will: Gain insight into the capabilities of the SAP Real Estate Cockpit See how SAP Global Facility Management deployed the application to their function. Learn how the application assists in daily corporate real estate practice Craig Walton, SAP Global Real Estate Strategist, SAP 4:45 p.m. Wrap-Up and Close of Conference 9
10 GOLD SPONSOR Global Business IT Solutions (GBUITS) GBUITS enhances the SAP Real Estate Management implementation journey through its revolutionary add on products. Founded by two passionate SAP real estate consultants who experienced first hand customer pain points and complex deployment issues, GBUITS develops products which bring tremendous cost, time and effort saving to customers. For more information, please visit SILVER SPONSORS B4 consulting B4 Consulting is a full-service SAP gold channel partner with a real estate practice dedicated to comprehensive business management services and solutions. Our industry specialists have global experience in commercial real estate, corporate real estate, and land development, acquisition and construction. Expert in SAP for Real Estate Management, B4 Consulting can help optimize your property portfolio management with the SAP Common Area Maintenance Expense Recovery application. B4 Consultants can design a full life cycle solution for your property portfolio that includes construction management, real estate management, and facilities management. We are seasoned business and SAP professionals and we re passionate about accelerating the time to value of SAP real estate solutions that drive operational efficiencies for your competitive advantage. For more information, please visit COS33 Do you require rent roll or reporting, copying or transferring of master data, turnover maintenance of sales-based contracts, mass changes, or more? COS-33 is an SAP partner and has been engaged in the development of add-ons for SAP Real Estate Management for over 16 years. All of our SAPcertified add-ons are ready to use, guaranteeing you a speedy return on your investment. For more information, please visit 10
11 SILVER SPONSORS FM INSIGHT FM Insight is the SAP certified add-on to support integrated Workplace Management in SAP. With its unique user interface it delivers comprehensive functionality for Facilities Management, including employee self-service and integration with AutoCAD. FM Insight offers process improvement and supply chain optimization through full integration with Human Resources, Purchasing, Contracts and Finance. FM Insight delivers reduced total cost of ownership since there is no longer need for interfaces between SAP and your IWMS or separate server(s) for the IWMS. Stop interfacing, start integrating today! For more information, please visit: PROMOS PROMOS consult is a leading provider of IT services to the real estate sector. The company offers the full range of consulting, training, and development services as well as custom-made solutions for handling maintenance and repair jobs. PROMOS operates the real estate online platform Easysquare Mobile and offers mobile apps and services based on this. Easysquare Mobile is a unique networking solution for making business processes in the real estate business simpler for property managers, tenants, prospective customers, and service providers. Ready-to-use add-ons are available for SAP software systems with Easysquare workflow to use the Easysquare platform for paperless communication and help ensure smooth embedding into the existing IT landscape. For more information, please visit: BRONZE SPONSOR CIDEON A comprehensive Visual Real Estate and Facility Management solution based on SAP ERP is the result of CIDEON s long-term development partnership with SAP. The solution optimizes users FM processes over the long term and offers graphic support with user-friendly interfaces that allow broad latitude for the analysis and visualization of user-specific real estate data. The focus is on the direct integration of CAD drawings with IWMS & FM processes in SAP. The user benefits from the substantially expanded scope of functionality of the SAP FM standard modules and visually based information management in one system - SAP ERP. For more information, please visit 11
12 HOW TO REGISTER To register online for this event, please visit sap-realestate Contact for Inquiries Emily Peters T: F: E: Event Venue Mid-America Club 200 East Randolph Drive Chicago, IL This event is organized by T.A. Cook Conferences in cooperation with SAP. The registration fee includes participation in the conference and/or workshop, breakfast and lunch on all days, refreshments, an evening event for conference attendees, and documentation material for download. Please note that costs for accommodation and travel are not included in the registration fee. 12
13 REGISTRATION FORM SAP CONFERENCE FOR REAL ESTATE MANAGEMENT 2015 CHICAGO, IL MARCH 31 APRIL 1, 2015 I would like to register for the SAP Conference for Real Estate Management 2015 (Please complete clearly in block capitals.) Copy and fax to Register online at sap-realestate You can register for SAP Conference for Real Estate Management 2015 online at or by using this form. First Name Company Street Last Name Job Title City, State, Zip Code Registration and Contact Office T.A. Cook Conferences 9212 Falls of Neuse Road, Suite 201 Raleigh, NC T: F: E: registration@tacook.com Country Phone Event Fees Fax Conference only Type Early Bird Fee (Valid Until Feb. 13) $990 Standard Fee $1,190 Date Signature Workshop Conference + Workshop $400 $1,290 $450 $1,490 I wish to attend the following sessions: Conference (March 31-April 1, 2015) Workshops (March 31). Please select: W1 W2 W3 Please mark your intention to attend the evening reception on March 31, 2015 YES CREDIT CARD NO PAYMENT METHOD Credit Card Visa MasterCard Discover American Express Credit Card Number Security Number Name of Card Owner FURTHER INFORMATION Invoice Expiration Date (Month/Year) Signature 1. Would you like to receive further information from SAP including special offers, reports, event news, and more, along with information resulting from this inquiry? Yes, by Yes, by telephone No 2. Would you like to receive further information from SAP partners or other affiliated companies and business partners of SAP including special offers, reports, and more, along with information resulting from this inquiry? Yes, by Yes, by telephone No I agree to the terms and conditions (This must be checked in order for the registration to be processed) Terms and Conditions of Registration Cancellations must be made in writing at least two weeks before the beginning of the event. In this case we will charge a processing fee of $250. Cancellations received less than two weeks before the event will be liable for the full registration fee. This also applies to registrants who do not attend the event. If a participant cannot attend for whatever reason, it is of course possible to nominate a substitution. Substitutions must be received in writing, must be addressed to the registration office, and must include the names of both the original and the substitute registrants. Participation in an event is only possible if payment has already been received, or if it is submitted at the event in cash or with a collectiononly check. Please note that non-attendance for any reason is subject to the cancellation terms laid out in point above. Organizer s Changes We reserve the right to cancel your registration or refuse access to the event. We reserve the right to make changes to the event program. In the unfortunate event that an event is cancelled, we are not liable for any costs incurred by delegates in connection with their attendance. Data Policy By registering for this event, you grant T.A. Cook permission to keep you informed of future events and content within your field of interest. We will only send you relevant information (by , post or telephone) and you can unsubscribe at any time. Your details will only be held on the T.A. Cook internal data base and will not be supplied to 3rd parties without your knowledge and permission. If you wish to unsubscribe immediately, please send an to info-us@tacook.com with Unsubscribe in the subject line. Privacy Policy Video and Photography We plan to take photographs and video material at the event and reproduce them in educational, news, or promotional material, whether in print, electronic, or other media, including event Websites. By participating in this event, you grant us the right to use the photographs and video footage for such purposes. All photos and videos become the property of T.A. Cook. These may be displayed, distributed, or used by T.A. Cook for any purpose. Should you wish to opt out of this, please contact us at info-us@tacook.com. 13
14 SAP SE or an SAP affiliate company. All rights reserved. No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP SE or an SAP affiliate company. SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE (or an SAP affiliate company) in Germany and other countries. Please see for additional trademark information and notices. Some software products marketed by SAP SE and its distributors contain proprietary software components of other software vendors. National product specifications may vary. These materials are provided by SAP SE or an SAP affiliate company for informational purposes only, without representation or warranty of any kind, and SAP SE or its affiliated companies shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP SE or SAP affiliate company products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty. In particular, SAP SE or its affiliated companies have no obligation to pursue any course of business outlined in this document or any related presentation, or to develop or release any functionality mentioned therein. This document, or any related presentation, and SAP SE s or its affiliated companies strategy and possible future developments, products, and/or platform directions and functionality are all subject to change and may be changed by SAP SE or its affiliated companies at any time for any reason without notice. The information in this document is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates, and they should not be relied upon in making purchasing decisions. 14
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