Global Services for Telecommunications, Media & Technology

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1 Global Services for Telecommunications, The technological landscape is constantly changing. Is your company on the path to a profitable destination? Make the most of your energy SM

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3 Global Services for Telecommunications, Get the expertise and technology you need to succeed now and in the future. Few industries are as competitive or increasingly complex as telecommunications, media or technology. With technological innovations driving marketing and operational opportunities and shifting regulations making everything more complicated the decisions you face now will have a profound impact on your present and future profi tability. Schneider Electric Global Services can help guide you through today s diffi cult business conditions. Schneider Electric has the expertise, infrastructure and fl exibility to be your all-in-one partner across the whole IT lifecycle, helping you meet perplexing challenges and achieve your business goals. Meet-Me-Room (MMR) Services enable multiple telecom companies to physically connect and exchange data without incurring local loop fees. Consultancy We offer a comprehensive, vendor-neutral portfolio of services that can increase your short and long term profi tability. Our experienced consultants can help identify your business needs and determine which products, services and solutions will help you grow while reducing rotation and management costs. Schneider Electric Global Services consultants are certifi ed in ISO 20000, the international standard for IT service management. As the market changes, we ll help you know how to change with it innovating and customizing your business for continued profi tability. The Integration and Outsourcing Schneider Electric s 45-year leadership in technological innovation gives us the necessary know-how to effi ciently implement complex IT projects and guide you in outsourcing your IT systems and/or applications. This allows you to reduce costs and focus on your core business. Schneider Electric owns and operates a robust IT infrastructure, and provides services to major telecommunications carriers through the largest neutral hub in Spain. With seven redundant, energy-effi cient data centers, four customer support centers and two network operation centers, Schneider Electric is the leading collocation and outsourcing provider in Spain and Portugal. We can assist your company in developing an outsourcing strategy with services that include: Our technical teams are certified in the key technologies needed to implement next-generation systems. Telecommunications, 03

4 45 years Schneider Electric s 45-year leadership in technological innovation gives us the necessary know-how to efficiently implement complex IT projects. 04 Telecommunications,

5 Global Services for Telecommunications, Applications Outsourcing includes service-oriented architecture (SOA), software as a service (SaaS), platform as a service (PaaS), infrastructure as a service (IaaS) as well as design, development and implementation of business critical applications, such as CRM, contact centers, billing solutions, contracting applications, network management, controlling, or cash management solutions. Schneider Electric guarantees zero failure on applications used in daily business operations. Communications and Networks Outsourcing solutions for centralized management of current and future corporate networks. Meet-Me-Room (MMR) Services enable multiple telecom companies to physically connect and exchange data without incurring local loop fees. Software Quality Services we provide an outsourced service to improve quality levels on the software generated by our customers before going live, in order to maximize fi nal product quality in terms of scalability, architecture, performance, security, functional compliance, standardization and other relevant business parameters. Mission-Critical Systems Outsourcing we provide solutions to facilitate the technology driving your daily business operations, supplying complete, outsourced infrastructure management with best-in-class alerting and escalation procedures and tools, and 24x7 multi-layer monitoring. Security and Contingency Outsourcing our solutions provide real-time security, surveillance and business continuity solutions. Our technical teams are certifi ed in the key technologies needed to implement next-generation systems, and our partnerships with technology leaders such as Cisco, Oracle, SAP, and Microsoft ensure a steadily growing body of knowledge to apply to your integration and development projects. Telecommunications, 05

6 Global Services for Telecommunications, Industry-Specific Solutions Schneider Electric s immersion in telecommunications, media and technology has enabled us to develop a suite of solutions that directly address each industry s challenges. With our deep IT experience in these sectors, we deliver expert, industryspecifi c services in critical areas like: Telecommunications Marketing Customer segmentation Campaign planning and management Market analysis Commercial management systems Product portfolio management and pricing New product defi nition and launch management Multicultural customer marketing and management. Sales Sales force training linked to new product launch/innovation Sales force university/certifi cation programs Client management Call center sales and service effectiveness. Customer operations Incident management Contracting Customer service Service quality control Billing Network management Purchasing and logistics processes. Technology infrastructure Neutral data center services Next generation networks and new services. Media Content design and guidelines New advertising/content distribution business models and solutions High-performance sales force management and analytics IP TV solutions Broadcasting and streaming Multi-format and multi-channel content management Multi-media Web sites and portals User experience Content exchange platforms Mission-critical Web site development, integration and management. 06 Telecommunications,

7 Global Services for Telecommunications, Technology Mission critical infrastructure management Smart communications hub Mobile 3G solutions. A stable partner for industries in a constant state of change Our unique blend of people and technology makes Schneider Electric your best partner for achieving effi cient operations, developing innovative offerings and streamlining processes that drive success in a rapidly evolving business environment. Many of today s leading companies count on Schneider Electric s consultants and infrastructure, including Verizon, Yoigo, Jazztel, BT, Orange and Ono in telecommunications; RTVE, Tele5, Agencia EFE and Oxford University Press in media; and Level 3 Communications, Zed and Ydilo in technology. Contact us, and let us show you how we can help guide your company through this constantly shifting landscape. Telecommunications, 07

8 Schneider Electric C/ Valgrande, 6, Alcobendas (Madrid) (Spain) Telephone: Fax: Schneider Electric. All rights reserved. August 2012