Solution Overview SPECIALIST WAT SPECIALIST WA ER TER BILLING BILLING & CRM CRM
|
|
- Beverly Page
- 8 years ago
- Views:
Transcription
1 Solution Overview SPECIALIST WATER BILLING & CRM
2 SPECIALIST SOFTWARE FOR SMARTER INVESTMENT DECISIONS
3 Gentrack Velocity: Powerful tools for water utilities Water utilities are under constant pressure from customers, shareholders and regulators to provide a reliable, customer focused service while ensuring supply and infrastructure costs are controlled. As competing demands for water increase, decisions must be made regarding water network configuration and/or investment in additional infrastructure to support peak capacity requirements. Leak detection through the analysis of feed point volumes and volumes at the edge of a water network is also critical for water utilities as the costs of water supply and infrastructure continue to rise. Gentrack Velocity is a highly integrated water billing, CRM, collections and meter data management (MDM) solution with specific capabilities designed and developed for water utilities. Its proven billing engine and MDM capabilities enable utilities to track volume data from advanced metering technologies to analyse demand and make improved investment decisions for an efficient water network. Gentrack Velocity offers a powerful customer centric system to support multiple products and services including water, waste water and sewerage. Its focus on lowering administration costs and cost to serve, improving operational efficiency and its platform independence make it an affordable solution for water utilities of all sizes. Gentrack Velocity boasts proven billing and CRM capabilities to enable new levels of customer engagement that support water conservation strategies in an evolving smart water world. Gentrack Velocity s features allow us to significantly improve our processes, provide new insights into our customer base, and offer customers a significantly improved service. We are delighted with the product. Dalkia, Ireland
4
5 Proven Water Billing and Customer Management Solution Gentrack Velocity is a specialist software solution for water utilities, offering a range of highly functional, configurable and scalable solutions to support a utility s meter-to-cash revenue cycle. Water Billing Gentrack Velocity s ability to handle complex rate structures and meter networks is a significant business asset for water utilities. Its focus on low administration costs, improved operational efficiency and its platform independence make it an affordable solution, minimising costs per customer. Specialist CRM for Water Utilities The Gentrack Velocity CRM solution is built on expertise in the water industry and delivers specialist CRM tools water utilities need to understand customer behaviours while also streamlining customer management and campaign activities. Using a series of innovative software engines for work queues, work flow and data collection, utilities are empowered to automate and streamline processes and procedures within their business including: Customer care Account management Document management Service Order management Campaigning Credit and Collections Gentrack Velocity s credit and collections capabilities enable water utilities to offer a range of options to facilitate bill payment, accurate payments processing, simplified reconciliation of bank transactions, and automated data exchange with third party payment and credit agencies. Meter Data Management Gentrack Velocity offers both integrated and standalone meter data management solutions to support extended data management for water utilities investing in Advanced Metering Infrastructures (AMI) and automated meter reading (AMR). Gentrack Velocity is emerging as a leading enterprise solution for water specific MDM. The heart of this solution is its proven ability to capture, store and process large volumes of interval meter data received from AMR, third party meter reading systems and market participants via B2B and B2M, for analysis of water volumes across the network. Meter Asset Management Gentrack Velocity s utility asset management capabilities cover all aspects of asset tracking, installation, maintenance and leasing. Gentrack Velocity provides a single point of reference for asset service history, and utilises configurable workflows to manage asset maintenance activities and work order completion. Enhanced Customer Engagement Gentrack Velocity enables water utilities to transform the customer relationship. A web-browser interface and customer centric screens provide a unique 360 degree view of a customer s accounts and relationships with other residential and business entities. The integration of Gentrack s WIZARDs throughout the customer centric screen ensures users have the tools needed for service delivery excellence. Gentrack Velocity supports mobile, and web communication technologies providing the flexibility to meet customers communication preferences, and for engagement with customers around alerts related to water usage anomalies and peak usage. Educating Customers with Integrated Campaigning For many water utility companies, the ability to understand and segment a customer base for targeted campaigning is essential. Gentrack Velocity ensures utilities can effectively deliver both passive and pro-active campaigns around water usage and conservation using near real-time data from water monitoring technologies to segment and educate customers.
6 Service Oriented Architecture (SOA) Ready The seamless integration of Gentrack Velocity continues to evolve with the application of Service Oriented Architecture. Thousands of services are readily available for consumption by other third party applications. Utilities offering customer self-service portals can also leverage Web services to deliver consumption data and account information to customers to transform the customer experience and drive demand and conservation strategies. Configurable Workflows All system processes to support water utility activities are configurable within Gentrack Velocity without the need for customisation. Intuitive WIZARDs for building work flows and call scripts puts the power back in the hands of the utility, reducing the need for site specific code development, future proofing the upgrade path. Configurable workflows also provide the flexibility utilities need to automate business processes, and adapt systems and processes to rapidly meet changing market requirements, customer expectations and market opportunities. Features and Benefits Powerful Information Management Tools A hub for collection and maintenance of all meter and property information to support customer service, billing, collections and meter data management activities. Configurability Online bill validation and powerful workflow tools to streamline water billing, CRM, collections and meter data management activities. Greater Network Vision Greater awareness of infrastructure performance and volumes across a water network, supporting stronger decisions. Flexibility Bills complex meter networks and handles all types of metering scenarios, allocating charges accurately every time. Ease of Use An intuitive web-browser based user interface providing a 360 degree view of all customers and installations. Low Costs to Serve Lower costs to serve through rapid access to property, billing and credit information, and use of integrated WIZARDs for data collection and service order management. Proven Proven in Australia, one of the world s most challenging water markets. Innovative Tools Engage with customers in new ways to transform the customer experience, improve collections success and impact of water conservation campaigning. SOA Ready Support for Web services to enable enhanced integration with existing applications.
7 Our team is reaping the benefits of a modern billing system that resides on a solid technology platform that enhances our customer service capabilities. North East Water, Australia
8 B About Gentrack Velocity Gentrack Velocity is an enterprise billing and customer management solution developed specifically for electricity, gas and water markets. Gentrack Velocity handles the entire customer lifecycle from prospecting, enrolments and multi utility billing through to payment credit management, meter data management and web based self service. Gentrack Velocity also provides dedicated network billing solutions for distributors. Gentrack Velocity automates transactions with market participants through its B2B data exchange product and its configurable work flows enabling complete business agility. Built for low cost of ownership and rapid implementation, Gentrack Velocity is improving the bottom line of utilities in regulated and competitive markets worldwide. Gentrack Velocity is supported by a global team of industry experts and data conversion specialists who combine knowledge of the energy and water industry with international best practice to ensure a risk free deployment and the long-term success of every client. TTT TU D E info@gentrack.com Website
FUTURE ENERGY MARKET DEMANDS LINES COMPANY AGILITY
FUTURE ENERGY MARKET DEMANDS LINES COMPANY AGILITY Electricity Lines Companies (ELC s) are poised for further changes resulting from smart metering and regulatory mandates on network tariff structures.
More informationJunifer Utility CIS. Flexibility. Scalability. Cost Effectiveness
Junifer Utility CIS The volumes associated with Smart Meter rollout can be overwhelming. For instance in just the first two hours of operation, a Smart Meter implementation will generate the same amount
More informationNetVision. NetVision: Smart Energy Smart Grids and Smart Meters - Towards Smarter Energy Management. Solution Datasheet
Version 2.0 - October 2014 NetVision Solution Datasheet NetVision: Smart Energy Smart Grids and Smart Meters - Towards Smarter Energy Management According to analyst firm Berg Insight, the installed base
More informationOracle Utilities Customer Care and Billing
Customer Care and Billing Utilities are faced with a rapidly changing industry and increasing expectations from their customers. Adapting to these factors with existing customer information systems likely
More informationChoose an ERP partner that knows exactly how special, and that knows Microsoft Dynamics NAV by heart.
I F Y O U H A V E A S M A L L O R M I D S I Z E M A N U F A C T U R I N G B U S I N E S S Y O U A R E V E R Y S P E C I A L. Choose an ERP partner that knows exactly how special, and that knows Microsoft
More informationTurn Your Business Vision into Reality with Microsoft Dynamics NAV
Turn Your Business Vision into Reality with Microsoft Dynamics NAV You have worked hard to build a vision for your business. With Microsoft Dynamics NAV, you can turn that vision into reality with a solution
More informationGuidewire ClaimCenter. Adapt and succeed
Guidewire ClaimCenter Adapt and succeed Today s Challenge It s a fact that claims handling accounts for your highest cost. It also presents your greatest opportunity for satisfying customers and securing
More informationUnlocking the Full Value of Your Meter Data
Unlocking the Full Value of Your Meter Data The Elster Difference When it comes to the many components of your smart grid solution, there are plenty of options from which to choose. But when it comes to
More informationDriving business agility with. Smart Solutions
Driving business agility with Smart Solutions One Vision, Many Solutions IntrospeQt is focussed on transforming business insights into smart solutions. Our vision is to help clients achieve true business
More informationTurn Your Business Vision into Reality with Microsoft Dynamics SL
Turn Your Business Vision into Reality with Microsoft Dynamics SL You have worked hard to build a vision for your business. With Microsoft Dynamics SL, you can turn that vision into reality with a solution
More informationSouthwest Gas Corporation with PositiveEdge Solutions on Microsoft Dynamics CRM
Southwest Gas Corporation with PositiveEdge Solutions on Microsoft Dynamics CRM PositiveEdge Solutions facilitates Southwest Gas Corporation (SWG) to leverage Microsoft Dynamics CRM in enhancing their
More informationDigital Marketplace - G-Cloud
Digital Marketplace - G-Cloud CRM Services Core offer 9 services in this area: 1. Dynamics CRM Upgrade Services Utilising this service, Core will undertake an evaluation of your current CRM platform. We
More informationA Customer Centric Digital Platform For Utilities. A Joint Capgemini and Pegasystems Solution
A Customer Centric Digital Platform For Utilities A Joint Capgemini and Pegasystems Solution 2 A Customer Centric Digital Platform For Utilities Utilities the way we see it Utilities in a changing world
More informationREMAN. Microsoft Dynamics NAV for Reman from Level Seven
REMAN Microsoft Dynamics NAV for Reman from Level Seven EAT. SLEEP. REMAN. It s what we do. MICROSOFT DYNAMICS NAV FOR REMAN ERP software specifically designed for remanufacturing businesses. Off-the-shelf
More informationSOFTWARE, STRATEGIES, & SERVICES
SOFTWARE, STRATEGIES, & SERVICES for higher education SOLUTIONS OVERVIEW SINGULAR FOCUS For over four decades, Jenzabar has been dedicated to helping colleges and universities across the world thrive.
More informationHow to Choose a CRM System.
How to Choose a CRM System. Contents How to Choose a CRM System... 3 Understanding CRM... 4 Getting Started... 5 Understanding the Core Components of CRM... 6 Involve the Right People... 7 Select a System
More informationCMS Distribution CASE STUDY. Version: ed05 Copyright Gauri Ltd. All rights reserved. Unauthorised copying, duplication or reproduction is restricted.
CMS Distribution CASE STUDY Version: ed05. Unauthorised copying, duplication or reproduction is restricted. 1 / 7 About CMS Distribution CMS is the largest independent, value added distributor of IT data
More informationTurn Your Business Vision into Reality with Microsoft Dynamics GP
Turn Your Business Vision into Reality with Microsoft Dynamics GP You have worked hard to build a vision for your business. With Microsoft Dynamics GP, you can turn that vision into reality with a solution
More informationThe OrionGO 8 Utility Billing
OrionGO FOR STARTUPS BE FUTURE READY 4 OrionGO 8 Utility Billing 10 Customer Relationship Management 15 Contact Us OrionGO OrionGO is your complete system for utility billing and customer relationship
More informationIs your outdated billing system costing you time and money?
Duck Creek Billing Is your outdated billing system costing you time and money? In a dynamic marketplace, being agile is essential to property and casualty (P&C) insurers that want to grow their business.
More informationService Lifecycle Management Solutions
Service Lifecycle Management Solutions Complete Visibility & Control of Your Service Supply Chain The service landscape is shifting. Customer demands continue to increase. It is no longer enough to just
More informationSage ERP X3 - A Big Business Killer
The challenges of getting bigger just got smaller. Business was getting too complicated. So we simplified it. Not long ago, selling a good product at a fair price was a solid enough business model to
More informationTurn Your Business Vision into Reality with Microsoft Dynamics GP
Turn Your Business Vision into Reality with Microsoft Dynamics GP You have worked hard to build a vision for your business. With a business solution from Microsoft, you can turn that vision into reality.
More informationPivotal CRM 6.0. Benefit for your organization : a solution that can support your business needs
Pivotal CRM 6.0 Whatever the trend in market growth, have your customers drive your success with greater proficiency and greater flexibility and lower cost of ownership Benefit for your organization :
More informationWe re not restricted by our system any more, In fact it s helping us grow as a business.
We re not restricted by our system any more, In fact it s helping us grow as a business..wayne Bover, Airmaster s IT and Communications Manager Case Study Snapshot Industry: Security Solutions & Services
More informationTurn Your Business Vision into Reality with Microsoft Dynamics NAV
Turn Your Business Vision into Reality with Microsoft Dynamics NAV You have worked hard to build a vision for your business. With Microsoft Dynamics NAV, you can turn that vision into reality with a solution
More informationCloud CRM. Scalable solutions for enterprise deployment
Cloud CRM Scalable solutions for enterprise deployment Simplicity in a complex world Finding, attracting, winning and retaining customers is the lifeblood of every business. But building a scalable, integrated
More informationTurn Your Business Vision into Reality with Microsoft Dynamics NAV. icepts Technology Group, Inc. Dynamics NAV Gold ERP Partner www.icepts.
Turn Your Business Vision into Reality with Microsoft Dynamics NAV icepts Technology Group, Inc. Dynamics NAV Gold ERP Partner www.icepts.com You have worked hard to build a vision for your business. With
More informationSOLUTION WHITE PAPER. Remedyforce Powerful Platform
SOLUTION WHITE PAPER Remedyforce Powerful Platform INTRODUCTION Any type of service desk needs a powerful technology platform to support their customers. However, several challenges arise when attempting
More informationActive Smart Grid Analytics Maximizing Your Smart Grid Investment
Itron White Paper Itron Enterprise Edition Meter Data Management Active Smart Grid Analytics Maximizing Your Smart Grid Investment Sharelynn Moore Director, Product Marketing Itron Stephen Butler Managing
More informationAssetCenter 4.4. Total Asset Visibility and Control. Control Costs. Ensure Compliance. Reduce Complexity
AssetCenter 4.4 Total Asset Visibility and Control Control Costs Ensure Compliance Reduce Complexity Peregrine AssetCenter Compliance requirements. Complex infrastructure. Exploding demand. Tighter budgets.
More informationRedefining MDM for a Smart Grid Enabled
Redefining MDM for a Smart Grid Enabled Enterprise Florida Power and Light Radha Swaminathan Director, AMI Information Technology, MDM and its future in a smart grid enabled enterprise A key component
More informationMicrosoft Dynamics CRM for Financial Services. Making customers the heart of your business.
Microsoft Dynamics CRM for Financial Services Making customers the heart of your business. In today s competitive financial services market the focus is the customer making sure the customer is at the
More informationAre Your Business Processes Holding You Back?
Are Your Business Processes Holding You Back? 5 REASONS FOR PROFESSIONAL SERVICES FIRMS TO INTEGRATE SALES, SERVICE AND FINANCE INTO A SINGLE CLOUD SOLUTION Contents INTEGRATING BUSINESS APPLICATIONS INTO
More informationGROWTH. Microsoft Dynamics GP Business Essentials Build your business with a solution designed for growth
GROWTH Microsoft Dynamics GP Business Essentials Build your business with a solution designed for growth Microsoft Dynamics GP Business Essentials Build your business with a solution designed for growth
More informationIT Enterprise Services
IT Enterprise Services Enterprise Mobility Management...in the cloud. Powered by Is your enterprise mobile ready? The mobility challenge is on. By 2020 Gartner predict that 26 billion devices will be connected
More informationTurn Your Business Vision into Reality with Microsoft Dynamics GP
Turn Your Business Vision into Reality with Microsoft Dynamics GP You have worked hard to build a vision for your business. With a business solution from Microsoft, you can turn that vision into reality.
More informationwealth management www.focus-solutions.co.uk
wealth www.focus-solutions.co.uk Given the challenging nature of current investment markets, clients are demanding more of their advisers and wealth managers. At the same time firms working in this market
More information2006 www.insight.com/uk
How to choose a CRM System How to choose a CRM System This guide is designed to help you build a business case for a CRM system, form an effective project team, ask the right questions, identify the challenges
More informationHealth Care Solutions
Health Care Solutions Increase Service Levels, Meet Expectations A Unified Approach to Health Care Automation Processes Hospitals, clinics, extended care facilities, and physician s offices are facing
More informationItron White Paper. Itron Enterprise Edition. Meter Data Management. Connects AMI to the Enterprise: Bridging the Gap Between AMI and CIS
Itron White Paper Meter Data Management Itron Enterprise Edition Meter Data Management Connects AMI to the Enterprise: Bridging the Gap Between AMI and CIS Wendy Lohkamp Director, Meter Data Management
More informationSage ERP Accpac Version 6.0. Web-Enabled ERP for the Mid-Market
Sage ERP Accpac Version 6.0 Web-Enabled ERP for the Mid-Market Unparalleled Freedom of Choice The multi-tier architecture of Sage ERP Accpac Version 6.0 provides customers with the FREEDOM to choose operating
More informationCritical Success Factors for Product Information Management (PIM) System Implementation
Critical Success Factors for Product Information Management (PIM) System Implementation Improving product data and streamlining product-related processes directly translate into quality products, higher
More informationTurn Your Business Vision into Reality with Microsoft Dynamics GP
Turn Your Business Vision into Reality with Microsoft Dynamics GP You have worked hard to build a vision for your business. With a business solution from Microsoft, you can turn that vision into reality.
More informationMICROSOFT DYNAMICS CRM Vision. Statement of Direction. Update: May, 2011
MICROSOFT DYNAMICS CRM Vision Statement of Direction Update: May, 2011 Microsoft Dynamics CRM - Statement of Direction, May 2011 EXECUTIVE SUMMARY Microsoft has delivered significant innovation and value
More informationG-Cloud Framework. Service Definition. Oracle Fusion Middleware Design and Implementation
Fusion Middleware G-Cloud Framework Service Definition Oracle Fusion Middleware Design and Implementation Prepared for: G-Cloud Document: Fusion Middleware Version: 0.1 Issue Date: 06/09/2013 1 OVERVIEW
More informationSage 300 Distribution
Sage 300 Distribution Win new markets, satisfy your customers, deliver high-quality products and services and steer your business in the right direction with Sage 300 Distribution! In this ever increasing
More informationLead Management CRM Marketing Automation Powerful. Affordable. Intuitive. gold-vision
Unify your communications with Gold-Vision, a fully featured CRM solution with customer Contact, Sales, Marketing, Projects and Events. Gold-Vision stands out from the crowd with interactive dashboard
More informationCustomer Relationship Management
IBM Global Business Services CRM Customer Relationship Management Solutions from IBM Global Business Services Do you really know your customers? How do they like to interact with you? How do they use your
More informationElevate Customer Experience and Engagement in the New Digital World
Elevate Customer Experience and Engagement in the New Digital World John Chan CRM Solutions Lead, Microsoft Business Solutions Microsoft Asia Customer buying behavior has fundamentally changed therefore,
More informationFor healthcare, change is in the air and in the cloud
IBM Software Healthcare Thought Leadership White Paper For healthcare, change is in the air and in the cloud Scalable and secure private cloud solutions can meet the challenges of healthcare transformation
More informationComprehensive software solutions for insurance
Innovation Simplicity Customer Experience Comprehensive software solutions for insurance Let our targeted solutions improve your margins and increase user engagement, throughout the insurance value chain.
More informationUltracomms Cloud Solutions
Ultracomms Cloud Solutions Ultracomms Ethos As the first cloud contact centre service provider in Europe, and a supplier of Enterprise PCI DSS solutions, Ultracomms has been providing outbound, inbound
More informationCRM for Customer Service and Support
CRM for Customer Service and Support Maximize satisfaction. Drive repeat business Servicing customers effectively is a key component in growing your business through loyal, repeat buyers. Whether it s
More informationMaximizer CRM Group Edition
Maximizer CRM Group Full featured and affordable CRM for small to medium sized enterprises Maximizer CRM Group is a fullfeatured CRM software solution that enables teams of up to ten users to work together
More informationIs it time to upgrade to an easy-to-use, customer-centric policy system?
Duck Creek Policy Is it time to upgrade to an easy-to-use, customer-centric policy system? To serve your customers at speed and scale, you need a broad, flexible policy system. Our proven software enables
More informationKPMG Advisory. Microsoft Dynamics CRM. Advisory, Design & Delivery Services. A KPMG Service for G-Cloud V. April 2014
KPMG Advisory Microsoft Dynamics CRM Advisory, Design & Delivery Services A KPMG Service for G-Cloud V April 2014 Table of Contents Service Definition Summary (What s the challenge?)... 3 Service Definition
More informationInnovative & agile business solution for integrated utilities
Innovative & agile business solution for integrated utilities Smart flexibility. Delivered. 1 UMAX - The utility solution Certified by Microsoft, delivering smart flexibility UMAX is the answer for utilities
More informationG-Cloud Service Definition. Atos SI Oracle CRM and CX Services
G-Cloud Service Definition Atos SI Oracle CRM and CX Services Atos SI Oracle CRM and CX Services SCS Atos provides a range of expert Customer Relationship Management (CRM) and Customer Experience (CX)
More informationThe IBM Solution Architecture for Energy and Utilities Framework
IBM Solution Architecture for Energy and Utilities Framework Accelerating Solutions for Smarter Utilities The IBM Solution Architecture for Energy and Utilities Framework Providing a foundation for solutions
More informationCONTACT CENTER TEAM PRODUCTIVITY SUITES ENHANCE EFFICIENCY
CONTACT CENTER TEAM PRODUCTIVITY SUITES ENHANCE EFFICIENCY A WHITE PAPER ON THE BENEFITS OF DEPLOYING AN ADVANCED, CONFIGURABLE CONTACT CENTER TEAM APPLICATION SUITE; ENHANCES PRODUCTIVITY, DELIVERS SUBSTANTIAL
More informationCustomer Relationship Management - a strategic approach
Sage CRM Solutions Customer Relationship Management - a strategic approach Managing interactions with prospects and customers effectively and profitably is a fundamental part of business. Success depends
More informationHow to Choose a CRM System
When it comes to Customer Relationship Management (CRM) it s important to understand all the benefits of an integrated system before beginning your selection process. That s why we created this guide to
More informationSage ERP Accpac Version 6.0
Sage ERP Accpac Version 6.0 Web-Enabled ERP for the Mid-Market Unparalleled Freedom of Choice The multi-tier architecture of Sage ERP Accpac Version 6.0 provides customers with the FREEDOM to choose operating
More informationAccenture Duck Creek Driving efficiency and high performance through Property & Casualty insurance software
Driving efficiency and high performance through Property & Casualty insurance software World-class software is a critical component to business success for high performing companies. Finding the best software
More informationPivotal CRM: The Market s Most Innovative CRM Solution
Pivotal CRM: The Market s Most Innovative CRM Solution Pivotal CRM: Microsoft Partner of the Year Why Your Business Will Love Pivotal CRM BUSINESS INNOVATION What Is Business Innovation? Business innovation
More informationLexmark Enterprise Software. Transforming customer engagement
Lexmark Enterprise Software Transforming customer engagement Customer relationships are the lifeblood of your business Whether you serve businesses, consumers, patients, students or citizens, the quality
More informationCRM. Booklet. How to Choose a CRM System
CRM Booklet How to Choose a CRM System How to Choose a CRM System When it comes to Customer Relationship Management (CRM) it s important to understand all the benefits of an integrated system before beginning
More informationTransforming Utility & Energy Sector with Dynamic CRM
Transforming Utility & Energy Sector with Dynamic CRM INDUSTRY OVERVIEW The changing global energy market and regulatory environment have focused a harsh spotlight on operational risks, health, safety,
More informationSmart Data Center Solutions
Smart Data Center Solutions New Data Center Challenges Require New Solutions Data Center Architecture. Inside and Out. Data centers are mission-critical facilities. A silo-based approach to designing,
More information8 THINGS TO CONSIDER WHEN SELECTING INCENTIVE COMPENSATION MANAGEMENT (ICM) SOFTWARE
8 THINGS TO CONSIDER WHEN SELECTING INCENTIVE COMPENSATION MANAGEMENT (ICM) SOFTWARE Implementing an automated Incentive Compensation Management (ICM) solution is a key element in optimizing sales force
More informationMicrosoft Dynamics CRM Solutions for Retail Banking
Performance Microsoft Dynamics CRM Solutions for Retail Banking White Paper Setting new standards that enable retail banks to attract, retain, and service customers with superior speed, efficiency, and
More informationHow To Use Intacct
Intacct Financial Management and Accounting System Intacct is the award winning cloud financial management and accounting system specifically designed to help small and midsized enterprises improve company
More informationDesigned for Local Government Powered by Microsoft Dynamics
Designed for Local Government Powered by Microsoft Dynamics CouncilFirst is a Division of Open Systems Technology Pty Ltd (OST ) A Powerful, Flexible Business Solution CouncilFirst delivers a fully integrated
More informationEverSuite. Enterprise Content Management Solutions. Capture. Manage. Store. Preserve. Publish
EverSuite Capture Manage Store Preserve Publish Enterprise Content Management Solutions The growth of unstructured content and processes has created many new challenges for organizations from employee
More informationCREATING AN INTERNAL CLOUD: EPAM DEVELOPS A CUSTOM SOLUTION. Time-consuming infrastructure configuration and maintenance
Creating An Internal Cloud: EPAM Develops A Custom Solution 1 CASE STUDY CREATING AN INTERNAL CLOUD: EPAM DEVELOPS A CUSTOM SOLUTION Many enterprise businesses face the same problem: Rapid expansion that
More informationRunning an Agile and Dynamic Business. Business Solutions Delivered by Microsoft Services
Running an Agile and Dynamic Business Business Solutions Delivered by Microsoft Services Conducting Business in Today s Global Market When market conditions change and present new opportunities, not every
More informationwhitepaper critical software characteristics
australia +613 983 50 000 brazil +55 11 3040 4700 canada +1 416 363 7844 cyprus +357 5 845 200 france +331 5660 5430 germany +49 2 131 3480 ireland +353 1 402 9439 israel +972 3 754 6222 italy +39 06 5455
More informationInnovative & agile business solution for suppliers
Innovative & agile business solution for suppliers Smart flexibility. Delivered. 1 UMAX - The utility solution Certified by Microsoft, delivering smart flexibility UMAX is the answer for utilities looking
More informationThree simple steps to effective service catalog and request management
Three simple steps to effective service catalog and request management Prepare for cloud initiatives and get incremental ROI with self service catalog and request management Business white paper Executive
More informationData Center Solutions
Data Center Solutions New Data Center Challenges Require New Solutions Data Center Architecture. Inside and Out. Data centers are mission-critical facilities. A silo-based approach to designing, deploying
More informationEmpowering intelligent utility networks with visibility and control
IBM Software Energy and Utilities Thought Leadership White Paper Empowering intelligent utility networks with visibility and control IBM Intelligent Metering Network Management software solution 2 Empowering
More informationUse Your Contact Center to Build a Better Customer Experience
SAP Brief SAP Customer Relationship Management SAP Contact Center Objectives Use Your Contact Center to Build a Better Customer Experience Engage your customers across all points of contact Engage your
More informationPower Reply and Oracle Utilities
September 2010 Power Reply and Oracle Utilities Partnering in Smart Metering implementations Scenario Today s utilities are faced with increased pressure to deliver cost effective and sustainable solutions.
More informationThe Cisco Mobility Express Solution
The Cisco Mobility Express Solution A business-grade, affordable mobility solution for small and medium-sized businesses with up to 250 employees. Executive Summary This document presents the Cisco Mobility
More informationInforCloudSuite. Distribution Enterprise. Overview INFOR CLOUDSUITE DISTRIBUTION ENTERPRISE 1
InforCloudSuite Distribution Enterprise Overview INFOR CLOUDSUITE DISTRIBUTION ENTERPRISE 1 What if... You could implement an enterprise solution customized for distribution without the risks of traditional
More informationOver 18,400 branches. 21,843 ATMs. 261 million accounts. Enabling State Bank of India to create the world s largest homogenous banking network
Wealth Management Volatility and uncertainty in the markets have given rise to a new class of customers who are extremely cautious and demand absolute transparency from their advisors. They now expect
More informationDelivering true enterprise mobility for business
Delivering true enterprise mobility for business Get the whole picture straight from the field PLAN Our full company systems integration gives you the big picture and the detail at the touch of a button.
More informationReal Estate Lifecycle Management
Solution in Detail Enterprise Asset Management Executive Summary Contact Us Real Estate Lifecycle Management Boost Your Real Estate Portfolio Portfolio Management Optimized Management Managing corporate
More informationOptum TM Consumer Acquisition Platform. A Next-Generation Approach to Acquire, Retain and Engage Members.
Optum TM Consumer Acquisition Platform A Next-Generation Approach to Acquire, Retain and Engage Members. Challenge and opportunity have arrived at the same time for health plans. Millions of consumers
More informationIBM Cognos Business Intelligence Scorecarding
IBM Cognos Business Intelligence Scorecarding Successfully linking strategy to operations Overview Scorecarding offers a proven approach to communicating business strategy throughout the organization and
More informationCollaboration solutions for midsized businesses Buyer s guide
Collaboration solutions for midsized businesses Buyer s guide Increase productivity by improving collaboration across and beyond your business. Give employees access to the information, people and resources
More informationData Connectivity and Integration for Business Users
adeptia.com Data Connectivity and Integration for Business Users Data Connectivity and Integration for Business Users Adeptia is the #1 Choice for: Customer Onboarding Client Self-Provisioning Enrollment
More informationJENZABAR EX. Exceptional insights. Extraordinary results. JENZABAR EX
JENZABAR EX Exceptional insights. Extraordinary results. JENZABAR EX JENZABAR EX A Proven Solution for Higher Education Jenzabar EX is a comprehensive, fully-scalable administrative platform designed specifically
More informationAmdocs Energy Solution
Amdocs has been enabling the world s leading service providers to build stronger, more profitable customer relationships for the last 30 years, while investing hundreds of millions of dollars in R&D and
More informationHow to Navigate the Changing Insurance Landscape
Navigating the Changing Insurance Landscape leveraging social media, big data, the cloud, and mobility Colleen Healy Microsoft, General Manager, Financial Services What We Hear From Our Customers Help
More informationSecuring Enterprise Mobility for Greater Competitive Advantage
SAP Brief SAP Technology SAP Afaria Objectives Securing Enterprise Mobility for Greater Competitive Advantage Build a strong foundation for mobile success Build a strong foundation for mobile success Enterprise
More informationCA Service Desk Manager
PRODUCT BRIEF: CA SERVICE DESK MANAGER CA Service Desk Manager CA SERVICE DESK MANAGER IS A VERSATILE, COMPREHENSIVE IT SUPPORT SOLUTION THAT HELPS YOU BUILD SUPERIOR INCIDENT AND PROBLEM MANAGEMENT PROCESSES
More informationOptimizing your IT infrastructure. 2012 IBM Corporation
Optimizing your IT infrastructure 2012 IBM Corporation Please Note: IBM s statements regarding its plans, directions, and intent are subject to change or withdrawal without notice at IBM s sole discretion.
More informationTechnology meets Marketing meets Business Processes
SERVICE OVERVIEW Technology meets Marketing meets Business Processes Whether you are responsible for sales, marketing, IT, an entire country division, or the whole company, you want to be successful and
More information