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1 IT Infrastructure Relax we ve got it covered. A guide for your company to Go (to the) Cloud BIOSME (246763) Twitter/BIOSME Facebook/BIOSME 1

2 Contents Overview of Go (to the) Cloud... 3 Our Approach: A Cloud for every occasion... 4 Current Infrastructure challenges faced by Companies... 5 Journeying to the Cloud to meet the challenge... 5 Go Private Cloud Overview Taking the hassle out of IT Infrastructure... 6 How Go Private Cloud works... 6 How Go Private Cloud answers the Infrastructure challenges... 7 Go Cloud (Our Public Cloud) Overview... 8 How Go Cloud Works... 8 Go Cloud options... 9 How Go Cloud answers the Infrastructure challenge Hybrid Cloud, the best of both worlds Hybrid Cloud, the right answer for the Infrastructure challenge Conclusion Appendix: Why you should Go (to the) Cloud with BIOS Overview of BIOS BIOS at a glance Client Testimonials Our Technical team Our Partners BIOSME (246763) Twitter/BIOSME Facebook/BIOSME 2

3 Overview of Go (to the) Cloud How many times have you called an App provider for support on your ipad, Samsung tablet, iphone or Blackberry? Never! Wouldn t it be nice if the IT in your company was as good as your personal IT? Wouldn t it be nice if it was fast, efficient, trouble free and cost effective? This is what Cloud for the corporate world is all about. It s here now. It s time to for your business to Go Cloud. We ll show you why taking your company to the Cloud with BIOS Go Private Cloud and Go Cloud is a no brainer. Your Company can Go (to the) Cloud and Reduce OPEX from day 1 with No CAPEX. That s No upfront cost while reducing operational costs! There s also No Management overhead. BIOS will build, manage (if you prefer) and operate (with SLA s) Your Cloud which can be entirely Private and hosted on your premises or at our datacenter. You can use our public IaaS (Infrastructure as a Service) Cloud, or a combination of both, allowing your company to take advantage of the best of both worlds with a Hybrid Cloud. What s more this can all be done for a small monthly fee. Removing Administration and Maintenance of Hardware Automate Software licensing requirements. Eliminate Business risk associated with owning and managing IT infrastructure. Free up IT staff to focus on strategic business building projects. Improve Business productivity with anytime, anywhere availability for users. Build in, state of the art business continuity and disaster recovery capabilities. Provide financial flexibility, transparency and control over IT spending. Create scalable IT infrastructure on demand and on the fly. Remove the necessity for a costly, dedicated server room. Be completely secure BIOSME (246763) Twitter/BIOSME Facebook/BIOSME 3

4 Our Approach: A Cloud for every occasion At BIOS we ve been building Private Clouds for house hold names in the GCC for many years. The difference now is that we can offer to manage these Clouds on or off premises (Go Private Cloud), in addition to providing IaaS (infrastructure as a Service) through Our own Cloud (Go Cloud). Cloud is all around us, People might store photos on flickrs cloud, or download movies through Netflix, or use Apple s icloud for linking all their apple devices. Your company may use DropBox for saving files or wetransfer.com for sending presentations. The bottom line is Smart people and Smart companies can leverage the best that Cloud computing has to offer. BIOS believe the infrastructure challenges for companies can be met by leveraging Go Private Cloud and Go Cloud (Our Public Cloud) to create a Hybrid Cloud that effectively gives a company the best of both worlds. The components of these Clouds and how they meet current infrastructure challenges is outlined in this section. Important definitions: Go Private Cloud i is a cloud infrastructure operated solely for an organization. It may be managed by the organization or by BIOS, and may exist on-premise or off-premise. Go Cloud is a public Cloud that is a cloud infrastructure made available to our customers, and is owned by BIOS. Go Cloud is a multi-tenanted infrastructure built on a highly secure infrastructure and hosted in T3+ datacenters. A Hybrid Cloud, which is what BIOS suggest, should be the goal for most enterprises. This Cloud infrastructure composed of one or more Private and Public Clouds, that remain unique entities, are bound together by standardized technology (in our case VMware) that enables data and application portability (for example, cloud bursting for load-balancing between Clouds) BIOSME (246763) Twitter/BIOSME Facebook/BIOSME 4

5 Current Infrastructure challenges faced by Companies The diagram below shows the Traditional approach to infrastructure. The challenges that this creates are typically; Islands of Storage, Server Sprawl, Multiple Disparate & Niche Solutions. Journeying to the Cloud to meet the challenge BIOS has partnered many companies on their journey to the Cloud, the first step is Virtualization the second the creation of a Private Cloud and then finally connecting to the Public Cloud to leverage the maximum advantage of Cloud Computing. This Document will illustrate how BIOS can partner your company on this journey BIOSME (246763) Twitter/BIOSME Facebook/BIOSME 5

6 Go Private Cloud Overview Taking the hassle out of IT Infrastructure BIOS have been helping companies create virtual infrastructure for years. Once virtualized it s a small step to create a Private Cloud. BIOS can offer to manage a company s Private Cloud whilst having no access to its data; provisioning virtual servers, network and storage. At all times ensuring no downtime, provide industry leading SLA s and charge nothing upfront to implement this! Go Private Cloud provides customers with a private and secure Cloud that fits an OPEX Model with no maintenance or management overheads. Companies who have a Private Cloud can also leverage our Public Cloud to create a Hybrid Cloud. How Go Private Cloud works Traditionally, companies invest in infrastructure, paying a high CAPEX to give their businesses the platform they need to grow. Once the installation is complete this new and often complex infrastructure is given to an internal team who often lack the experience or skill-set to manage and maintain this new expensive investment. Wouldn t it be great if the same team who installed the infrastructure, monitored, and maintained it also managed it? This is what Go Cloud aims to facilitate; headache free IT Infrastructure that s flexible, cost effective, reliable and elastic, with no upfront CAPEX. Go Private Cloud offers enterprises a private, dedicated, secure cloud computing environment where they can run their own applications without using shared resources or shared hardware. With Go Private Cloud companies can host their IT infrastructure in Go Clouds T3+ Datacenter located in the UAE or in their own datacenter. Go Cloud allows companies (if they prefer) to have their physical infrastructure, server platforms and storage monitored and managed for them, solving issues regarding space, power, cooling, security, and administration BIOSME (246763) Twitter/BIOSME Facebook/BIOSME 6

7 How Go Private Cloud answers the Infrastructure challenges The diagrams below shows how a typical company can remove all of the above challenges by creating a Private Cloud though virtualization, unified storage, unified computing and networking and then have this managed by BIOS - complete with SLA s or manage it themselves. The costs of Infrastructure changes can also be wrapped into managed service costs and paid for quarterly. The Setup (Based on VMware the Gold standard) Improved Business Agility The ROI Key Points Dedicated infrastructure providing security for critical data and compliance Choice of on premise or off premise Choice of managed or unmanaged On-demand infrastructure Efficient convert CAPEX to OPEX Management tools for transparency of utilization and costs Role-based access and control Charge back capabilities Burstable option to handle peaks for high demand High performance cloud technology Maintenance-free environment that includes patching, updates and upgrades BIOSME (246763) Twitter/BIOSME Facebook/BIOSME 7

8 Go Cloud (Our Public Cloud) Overview BIOS Public Cloud is a IaaS (Infrastructure as a Service) Cloud located in the UAE. Designed specifically to enable organizations to: Access on-demand network services Share pools of computing resources (networks, servers, storage, and applications) Rapidly provision servers Online Backup, Disaster Recovery, Hosted Applications. Go Cloud will enable you to avoid over-provisioning and under-provisioning, to improve cost, revenue, and margin, and to provide new business services based on new ways of operating. Go Cloud Servers Go Cloud Dedicated Servers Go Cloud Storage Go Cloud Advantage+ Go Cloud is a Premier B2B IaaS that can complement, or provide a genuine alternative to IT Infrastructure of/for businesses in the region. How Go Cloud Works Our public Cloud, Go Cloud, is built on vsphere, the most secure virtualization platform with EAL4+ and FISMA certifications, and VMware vcloud Director, a cloud delivery platform offering secure multi-tenancy and organization isolation. Go Cloud s 10Gig Infrastructure sits on Cisco s powerful and secure Unified Computing System which is designed with full redundancy in mind. Storage is provisioned via NetApp s or EMC s latest multi-tenancy platforms. With Go Cloud, enterprises can exercise the defense-in-depth security best practice as this platform offers both per-organization firewalls and per-vapp firewalls - ensuring all organizations are isolated with their own Layer 2 networks. Access and authentication can be performed against the enterprise s own LDAP/AD directory, allowing organizations to manage their user base and provide role-based access according to its own policies BIOSME (246763) Twitter/BIOSME Facebook/BIOSME 8

9 Go Cloud options Go Cloud Servers Secure Virtual Servers that can be provisioned with different vram entitilements on the fly and instantly available for use as an alternative to dedicated servers. Go Cloud Dedicated Servers Go Cloud Dedicated servers are physical servers in a datacenter for running applications that organisations don't want on a multi-tenant environment. Go Cloud Storage Secure, multi-tenanted, unified storage, that allows clients to take advantage of efficient online storage without having to worry about controllers, disks, warranties or management. Go Cloud Storage can work with any heterogeneous storage replication or backup technology to provide offsite data storage for all types of data, including virtual machines. Go Cloud Advantage + (Our Infrastructure Apps) o Online Backup and Archiving o SRM for DR (automated disaster recovery back online in minutes) o Hosted , Antivirus and Anti Spam BIOSME (246763) Twitter/BIOSME Facebook/BIOSME 9

10 How Go Cloud answers the Infrastructure challenge The diagrams below show how a company can answer the Infrastructure challenge by leveraging Go Cloud. The costs of Infrastructure changes can also be wrapped up into managed service costs and paid for quarterly. The Setup (Based on VMware the Gold standard) The ROI Key Points Redundant Secure Built on 10Gig FCoE Fully managed by the Go Cloud Very flexible in terms of Takes advantage of scales of economy (much cheaper then traditional IT) Mobile (users can access them from anywhere) Provides online storage and back-up which means data can't be lost or destroyed Has predefined SLA and class of service which improves the delivery of service with no major CAPEX. Is compliant by being based in the UAE Is free from the risks associated from regional internet disconnect BIOSME (246763) Twitter/BIOSME Facebook/BIOSME 10

11 Hybrid Cloud, the best of both worlds A common misperception is that cloud computing implies an external cloud based on public cloud services such as Amazon. This document has aimed to demonstrate Cloud computing is actually how you approach IT. Ultimately, most enterprises will benefit from adopting cloud computing within their own datacenters, building Go Private Cloud and then linking into BIOS s Go Cloud to leverage all the advantages of Cloud computing with none of the disadvantages. BIOS are able to achieve this through a common platform for Go Private Cloud and Go Cloud built around VMware with common management and security models. By leveraging BIOS as the Cloud partner of choice, companies can also have their entire Infrastructure managed and effectively have their own IaaS Cloud. Ultimately the end goal of BIOS is to put companies on a roadmap to the cloud their Cloud; eventually leading to a Hybrid Cloud which provides all the advantages of cloud computing with none of the disadvantages BIOSME (246763) Twitter/BIOSME Facebook/BIOSME 11

12 Hybrid Cloud, the right answer for the Infrastructure challenge Benefits Go Private Cloud Go Cloud (public) Hybrid Low up-front costs Y Y Converts CapEx to OpEx Y Y Y Reduced Implementation time Y Y Lower ongoing operational costs Y Y Y Highly scalable infrastructure Y Y Flexible management tools Y Y Y Clear upgrade path for hardware and software Y Y Y Single-tenanted Y Y Multi-tenanted Y Y High availability and business continuity Y Y Y Secure Y Y Y highly virtualized server environment Y Y Rigorous control of hardware Y Y Rigorous of policies and procedures Y Y Conclusion IT infrastructure is a necessity for your business, but it is only an enabler to the applications which deliver your business value. Would you rather employ people to improve the effectiveness of your ERP or your backup? Would you rather people monitor your stock control or your network bandwidth? Would you rather attend to your customer s needs or your IT departments? BIOS believe it doesn t really matter which badge is on your storage, or how much RAM is in your servers. You care about your profit and loss and customer satisfaction. Isn t it time that IT was more CID (consider it done)? It s time to Go (to the) Cloud. If you would like to discuss how BIOS can help your company Go (to the) Cloud simply call us on 800 BIOSME (246763) or visit our website to book a meeting with one of our Cloud Experts BIOSME (246763) Twitter/BIOSME Facebook/BIOSME 12

13 Appendix: Why you should Go (to the) Cloud with BIOS Overview of BIOS BIOS, winner of the coveted title of System Integrator of the year 2011/12 by Network Middle East Magazine as well as the Cisco Technology partner of the year in 2011, is a leading System and Cloud Integrator that was formed in 2003 in the U.A.E. Today BIOS has offices in Dubai and Abu Dhabi from which BIOS serves the UAE and GCC markets. In addition to covering all the core competencies expected of a System Integrator, BIOS is also a lead player in Virtualization, Private Cloud provisioning and is considered by many the first, and one of only a few Cloud and System integrator Companies in the Middle East. Part of BIOS s award winning approach is to package best of breed technologies and bring them together to create solutions that create real business value. These solutions include: These offerings are backed by the highest levels of accreditation across a range of leading Vendors and backed by BIOS 24/7 Support and Managed Services. Highlights of the team behind BIOS include: VMware Premier partner status (highest industry accreditation) as well as bring the only company from the Middle East represented on the VMware EMEA Advisory Council. Cisco Data Center accredited (one of only a few in the GCC). NetApp Gold and EMC Premier Partners (the only company in the GCC). System Integrator of the Year 2011 (Network Middle East Magazine). Cisco Technology Partner of the year 2011 (Track) BIOSME (246763) Twitter/BIOSME Facebook/BIOSME 13

14 BIOS at a glance BIOSME (246763) Twitter/BIOSME Facebook/BIOSME 14

15 Client Testimonials BIOS have the privilege of working with and building cloud solutions for some of the GCC leading brands as shown below: BIOSME (246763) Twitter/BIOSME Facebook/BIOSME 15

16 Some kind words about us from our customers: Having worked with BIOS at my previous company they were the natural choice to design the vision of our datacenter and remote operations. Since the initial project we have 4 vessels at sea and 2 more to come, with the infrastructure we have, management couldn't be simpler. Magnus Oberg, VP Information Technology, Polarcus DMCC BIOS gave us a viable alternative roadmap to rationalizing our infrastructure across all sites in the Middle East, which focused on simplifying systems and reducing our total hardware footprint. We have been really impressed with their approach and professionalism. Fadi Nachef, Technical Manager, Group IT, Chalhoub Group BIOS manage to deliver that difficult blend of being both professional and innovative with the need to be practical and dependable, it is a mixture that is all too rare in the IT services marketplace. Martin McHugh, Head of Technology, Barclays Bank Middle East Following the merger of Orbit and Showtime we needed a new strategy of how to manage the OSN infrastructure. BIOS came with some great ideas about virtualization and helped us realise our goals for the business. Bas Wijne, Director of IS-IT, OSN BIOS brought to the table an innovate and cost effective Wi-Fi solution that offered many perceived benefits over the competition. Their approach to identifying our needs and recommending the right solution for the University is the reason we selected them to implement and support our Wi-Fi network for years to come. Trevor Moore, Director of IT, Abu Dhabi University BIOSME (246763) Twitter/BIOSME Facebook/BIOSME 16

17 As well as building almost our entire infrastructure BIOS do a manginifant job managing and supporting IT. There GCC wide VPN design allows us to have efficient connectivity to all our offices thought the GCC and back to Switzerland. Kavit Palicha, Executive Director, Saricen Alpen BIOS designed and installed out 700 position IP Telephony and Unified communications infrastructure in a seamless and efficient manner without issue. Our biggest challenge was how to deliver telephony into difficult project sites such as Angola, their ability to deliver IPT over Sat Coms made them the obvious choice to partner with on our telephony needs. Nick Van Der Walt, IT Director, Chicago Bridge and Iron Many more testimonials are available on requests including site visits and contact details BIOSME (246763) Twitter/BIOSME Facebook/BIOSME 17

18 Our Technical team As you might expect from Network Middle East s Magazines System Integrator of the year 2011 we employ some of the most talented individuals in the GCC. Below are just accreditations. Microsoft Cisco Checkpoint Vmware Citrix NetApp EMC Project Management MCP - Microsoft Certified Professional MCSA - Microsoft Certified Systems Administrator CCNA Cisco Certified Network Associate CCDA - Cisco Certified Design Associate CCNP Cisco Certified Network Professional CCDP - Cisco Certified Design Professional CCSA - Checkpoint Certified Security Associate VTSP - VMware Technical Sales Professional VCP - VMware Certified Professional VCAP - VMware Certified Advanced Professional CCCA - Citrix Certified Advanced Administrator CCAE - Citrix Certified Enterprise administrator SE1 - NetApp hardware maintenance and troubleshooting instructor ASE2 - Netapp Advanced hardware maintenance and troubleshooting instructor TPM - NetApp Technical Partner Manager EMCIEe - EMC Implementation Engineer EMCCE - EMC Proven Expert Prince II Projects in Controlled Environments PMP Project Management Professional MCSE- Microsoft Certified System Engineer MCITP - Microsoft Certified IT Professional CCIE - Cisco Certified Internet Expert CCVP - Cisco Certified Voice Professional CCSP - Cisco Certified Security Professional CCSP - Checkpoint Certified Security Professional VCDX - VMware Certified Design Expert VCA-DT - VMware Certified Associate VCP-DT - VMware Certified Professional CCIA - Citrix Certified Integration Architect NCIE SAN - NetApp Certified Implementation Engineer SAN NCIE BR - NetApp Certified Implementation Engineer Backup & Recovery NCDA - NetApp Certified Data Management Administrator EMCTA - EMC Technology Architect ITIL - IT Infrastructure Library Foundations MSP Managing Successful Programs BIOSME (246763) Twitter/BIOSME Facebook/BIOSME 18

19 Our Partners Our mission is to help our customers take the journey towards Cloud. To do this we need to select the best vendors with the right technologies. BIOS are constantly evaluating the market place so that we achieve our aims. At present we work with the following list of vendors and we hold with each specialist accreditations because of our internal engineering expertise BIOSME (246763) Twitter/BIOSME Facebook/BIOSME 19