Agenda. Nortel Management værktøj til CS1000 Telephony Manager (TM 3.x) Nyheder i TM 3.2 ECM (Enterprise Common Manager) Subscriber Manager

Transcription

1 Nordic Connect 2008

2 Agenda Nortel Management værktøj til CS1000 Telephony Manager (TM 3.x) Nyheder i TM 3.2 ECM (Enterprise Common Manager) Subscriber Manager

3 Nortel Management værktøj til CS1000 Print Graphs and Reports Traffic, Directories Navigate Systems Moves, Adds, & Changes Telephony Manager Monitor Faults & Perform Maintenance

4 Telephony Manager (TM 3.x)

5 CS 1000 Telephony Manager 3.2 Hvad er en CS 1000 Telephony Manager 3.2 (TM 3.2)? Nortel Communication Server 1000 Telephony Manager (TM) er system management værktøjet til Meridian 1 PABC'er, Succession CSE 1000 og Communication Server 1000 løsninger. TM er grundlaget for en effektiv administration af virksomhedens telefon systemer og telefoni netværk.

6 CS 1000 Telephony Manager 3.2 Hvad indeholder en TM 3.2?. Print Graphs and Reports Traffic, Directories Moves, Adds, & Changes Telephony Manager Navigate Systems Monitor Faults & Perform Maintenance Web server TM 3.2 Web Navigator leverer følgende funktionalitet: En oversigt over systemer og enheder. Brugeren klikker på et system eller enhed for at: Åbne en Web System Terminal eller URL for administration af et system eller enhed Åbne vedligeholdelses sider for at udføre vedligeholdelses opgaver på hardware Alarm browser der viser alarmer og hændelser fra flere systemer og enheder Telephone Manager applikation for at finde og vedligeholde data for lokalnumre Bruger interface til Common Network Directory (CND) applikationen TM web konfiguration sider. Windows server TM 3.2 indeholder følgende Windows baserede applikationer: Windows Navigator List Manager Electronic Switched Network (ESN) Traffic Analysis module Corporate Directory IP Telephony Gateway applications Inventory Alarm Notification Data Buffering and Access (DBA)

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23 Alarm banner Alarm banner er et lille pop up program. Det giver administratorerne information om antallet af kritiske, alvorlige og mindre fejl. En ny kritisk alarm vil få Alarm banner til at blinke. Hvis en administrator vil vide mere om en alarm eller hændelse kan han starte Event vinduet fra Alarm banner

24 Nyheder i TM 3.2

25 CS 1000 Telephony Manager 3.2 Usability Improvements Graphical interface in web station Custom views interface in web station Pre-defined f reports Sorting in reports Backup p and restore of single system LOC field support in Advanced telephone search LDAP authentication OAM security support IPSec support Login banner support New OS support Vista (Business and Enterprise) web client mode only Windows Server 2003 R2 SP3 Support for CS 1000 Release 5.5 CS 1000 Mobile Extension IP Phone 1200 Series

26 Telephony Manager 3.2 Overall Improvements Usability Increased support for TNs in bulk add from 100 to 500 Increased support for TNs in Global edit, delete, transit, and restore from 1000 to 4000 Workflow Remember last visited it site feature for Basic and dadvanced d Search Telephones, Add Telephones, Hardware View, Sync Log, Import Telephones, as well as Preferences Performance Import with single and multiple web clients 20 80% Add multiple phones with or without templates (includes validation) 20 75% CND Sync with TBS (on empty CND) 75%

27 Telephony Manager 3.2 Login Banner Support Customizable login banner in TM web login page with default login message

28 Telephony Manager 3.2 Usability Improvements Graphical Interface Clicking on the icon to launch Moving, maximizing, and minimizing the image window easily Hovering mouse over key buttons on the image to display a tooltip with information Improve the user experience!

29 Graphical Interface in Web Station On phones with key based add-on module, clicking on navigation button at bottom of image window will display KEM with extended keys

30 Telephony Manager 3.2 Usability Improvements (OTM 2.2 Power user) Custom View Interface in Web Station Views Manager to view and modify information Adding a telephone effortlessly

31 LOC Field Support in Advanced Telephone Search Location field now exists as a search criterion It will also be displayed on the search result screen

32 Backup and Restore of Single Site/System Be able to back up telephone data which also includes all telephone templates

33 Telephony Manager 3.2 Usability Improvements (OTM 2.2 Reports) Pre-defined Reports 15 different predefined reports to meet your needs Customizable Easy to delete and modify Able to sort on all report fields in HTML reports Easily accessible from a drop down box

34 List of Predefined Reports (OTM 2.2 Reports) Report Name Automatic Call Distribution Phones Report Access Restriction Report Dial Intercom Groups Report Description Displays all phones that have Automatic Call Distribution Phones configured Displays all phones that have Keys assignment Displays all phones that have a Dial Intercom Group configured Phones Report Displays all phones that have an Employee Reference All DNs Report Displays all used DNs Phone Type Count Report Hunt Patterns Report Key Assignments Report Message Centers Report CPND Report Phone Book Report Displays the count of each phone type Displays all phones that have HUNT configured Displays all employees info that have phones assigned to them. Displays all phones that have keys assigned to Message Waiting Displays all phones that have an employee assigned Displays all phones that have an employee assigned Private Line Report Displays all phones that have Private Line service configured Ringing i Number Pick-up Group Report Displays all phones that t have Ringing i Number Pick-up Group configured Speed Call Groups Report Displays all phones that has keys assigned to Speed Call Groups with fields System Speed Call Groups Report Displays all phones that t have keys assigned to System Speed Call groups

35 Sample ACD Phones Report

36 Sample Key Assignment Report

37 CS 1000 Release 5.5 nyheder I TM

38 CS 1000 IP Phone 1200 series and KEM New IP Phones (1210, 1220 and 1230) are supported. KEM4 CLS is supported. TM provides complete configuration and provisioning of these phones Web bstation ti and dweb bmaintenance Online Help and Graphical Phone Interface are supported The IP Phone 1200 Series inherits the features and key features of the following phones: 1210 is the same as 2001P is the same as 2002P is similar to 2004P2 except that 1230 supports 20 basic keys unlike 2004P2 which supports only 12 basic keys 1230

39 CS 1000 Mobile X Supports for five new Universal Extension (UEXT) phone types. Each phone type is dependent on packages as mentioned below: UEXT-MOBX (Pkg 412) Mobil som lokal apparat UEXT-TLSV (Pkg 413) OCS integration UEXT-FMCL (Pkg 414) Fixt Mobile Convergence line UEXT-SIPN (Pkg 415) SIP DECT UEXT-SIP3 (Pkg 416) SIP apparat endepunkt (LG/Samsung) * The telephones are named in such a way that the sub types are appended with the UEXT telephone type. This convention restricts the user from creating the unsupported CLS UXTY while adding a new telephone itself.

40 New UEXT Phone types

41 MOBILITY Rls.5.5 Mobile Extension for Generic Cell Key Values Enables generic mobile phones connected to a CS 1000 system to appear as an office extension Incoming calls to an office phone number automatically call out to the mobile phone Mobile user can use enterprise dial plan as if calls made from office extension Benefits Single number Single voic to check Access to key CS 1000 features ESN dial Corporate directory service Conferencing service Device handoff between cell and desk phone Easy and cost effective to deploy Set A Service DN or Mobile route Easy and cost effective to deploy Set A ISDN User s mobile phone B Generic Cellular Device Voice only Service plan Mobile Network CS1000 Set C User s s desktop phone B Extending CS 1000 Feature Set to Generic Cell Phones

42 MOBILITY Rls.5.5 SIP DECT Solution Key Values Conversion of today s DECT product to use CS 1000 SIP interface instead of TDM No more DMC cards Base Stations become DECT Access Points (DAPs) connected over LAN DECT Manager Text / notification Benefits Lower cost solution Does not need card slots Reduced DSP need in 1000E No dedicated base station cabling Backward compatible with current DECT handsets with great price/performance ratio DECT Access Points 4065R Enterprise IP Network Ethernet Switch SIP Access Port CS 1000 Rls.5.5 DECT Messenger

43 Matching DN Icon and its functionality New icon introduced as part of the Mobile-X Feature The UEXT telephone is a logical connectivity between the mobile and the desktop (IP/ Digital/ Taurus) set. Functionality Configure a UEXT telephone Edit the mandatory fields. Configure the KEY-0 with SCR and assign DN as Now clicking this icon will launch a new page listing the IP/digital/Taurus sets with the same DN number with FDN, NCOS, TGAR, CLS and HUNT values for the corresponding features. Selecting any one of the telephone and clicking the Assign button will copy the class of services values from the page to the current telephone. If we do not assign any DN in KEY-0, then this page will not list any telephone details. The same page will display the UEXT telephone details with the class of services -values while configuring the Desktop telephones.

44 Matching DN Icon continued..

45 Fax and Modem Enhancements New class of service MPTA and MPTD are added to analog telephones. The default CLS value is MPTD. The following list of telephones are affected: DCS 500-ph 2500-ph

46 Enterprice Common Manager (ECM) CS1000 Element Manager

47 Enterprice Common Manager Enterprise Common Manager Solutions on 1U Server (ECM) is a new system management software infrastructure called the Enterprise Common Manager Framework. It includes a version of the CS1000 Element Manager that can be used for central management of the CS1000 in a network; also included is Subscriber Manager 1.0, described below. Subscriber Manager 1.0 Subscriber Manager 1.0 is a new application that can be installed in the ECM framework. Subscriber Manager is fundamental to unifying the management solution across the Nortel Enterprise domain; it will promote the re-use of subscriber data and key provisioning information paving the way to cross product provisioning workflows from a common web interface. Enterprise Common Manager Subscriber Manager 1.0 is included in the Enterprise Common Manager Solutions on 1U Server product with the release of Communication Software Release 5.5. Enterprise Common Manager Solutions on 1U Server requires Release 5.0 or later Communication Server 1000 software. Subscriber Manager 1.0 requires Release 5.5 or later Communication Server 1000 software.

48 CS1000 COTS Signal Server ECM Software Element Manager Administrator PC

49 Element Manager

50 Element Manager

51 Element Manager

52 Element Manager

53 Element Manager

54 Element Manager

55 Element Manager

56 Element Manager

57 Element Manager

58 Element Manager

59 Element Manager

60 Element Manager

61 Enterprise Common Manager (ECM) Subscriber be Manager age

62 CS1000 COTS Signal Server ECM Software Supscriber Manager Administrator PC Persondatabase (CND)

63 What is Enterprise Common Manager - Subscriber Manager? New ECM - Subscriber Manager Single sign on and authentication One seamless management interface to improve the subscriber assets provisioning experience Service Modules CS 1000 C lients BCM Clients CS 2100 Clients Conf ference Se ervices Voic c Se ervices Other Vendor Devices s/service s API API 1H 08 Future (Plan of Intent) Nortel devices and services 3 rd party devices and services Subscriber Devices and Services The Key to Simplifying Your Workflow!

64 Enterprise Common Manager

65 Enterprise Common Manager

66 Subscriber Manager

67 Enterprise Common Manager

68 Subscriber Manager

69 Subscriber Manager

70 Subscriber Manager

71 Subscriber Manager

72 Nortel Management værktøj til CS1000 Print Graphs and Reports Traffic, Directories Navigate Systems Moves, Adds, & Changes Telephony Manager Monitor Faults & Perform Maintenance

73 Positioning CS 1000 Management Customers Nortel Solution New Customers Comprehensive management Cost conscious/basic phone config Telephony Manager Subscriber Manager Existing Customers Telephony Manager

74 Nordic Connect 2008

75 Pris eksempler: TM 3.2 med 1000 licenser pris: Euro ca ,00 Dkr. Eksklusiv server og installation. COTS server (ingen licenser) pris: Euro ca ,00 Dkr. ECM Software pris:. 152 Euro ca ,00 Dkr. Eksklusiv installation En mulig alternativ løsning:. TM 3.2 grundudstyr med 50 licenser pris:. 432 Euro ca ,00 Dkr. Til CND, trafikmålinger, listmanager, DBA osv. COTS server med ECM Software pris: Euro ca ,00 Dkr. Til administration af apparater. For ca ,00 kr. plus en PC og installation får man en løsning der kan blive meget stor uden der skal købes yderligere licenser.

76 Nortel Management værktøj til CS1000 Print Graphs and Reports Traffic, Directories Navigate Systems Moves, Adds, & Changes Telephony Manager Monitor Faults & Perform Maintenance