Voice Call Addon for Ozeki NG SMS Gateway

Size: px
Start display at page:

Download "Voice Call Addon for Ozeki NG SMS Gateway"

Transcription

1 Voice Call Addon for Ozeki NG SMS Gateway Document version v Copyright Ozeki Informatics Ltd. All rights reserved 1

2 Table of Contents Voice Call Addon for Ozeki NG SMS Gateway Introduction 3 How to send SMS and Voice Messages 4 Step 1 Enable Voice Call support in Ozeki NG SMS Gateway 4 Step 2 Connect your system to the telephone network 4 Step 3 Configure the voice call feature of Ozeki NG SMS Gateway 6 Step 4 Test the connection 8 Taking advantages of the system 10 Conclusion 11 2

3 Voice Call Addon for Ozeki NG SMS Gateway for SMS,MMS and Voice calls Ozeki NG is known to be a very reliable software when it comes to SMS/MMS messaging. It can handle large load of traffic and it operates seamlessly in the background 24/7. It also integrates very well with the corporate infrastructure as it can send SMS messages directly from a database through various communication channels. With the release of Ozeki NG v3.16, companies will have a new ability to dial telephone numbers automatically and to play in voice messages after the call has been picked up. During the calls the system can play in previously recorded audio or it can read out text using the built in text to speech engine. With the new voice call feature of Ozeki NG you can send information to your customers, employees or suppliers automatically and you can get their attention more efficiently than by sending a text message. To jump to some early conclusions about the new voice call feature of Ozeki NG SMS Gateway, we can state that it is a great addition to mobile messaging. Adding voice messaging capability to mobile messaging systems is a benefit for all. Now the users can select the best suited message type for the given situation. A decision can be made to send out an SMS text message to a mobile phone, to send out a multimedia MMS message containing pictures and various attachments, or to automatically dial the telephone number and to play in a voice message. The voice message can be a previously recorded audio file or text read out using the built in text to speech converter. Text messages (SMS and MMS) In todays mobile messaging systems SMS text messages are often used in a two way scenario. An IT system can send out SMS messages to mobile phones to notify people about certain events, and people can send reply SMS messages back to confirm they have received the message. The message exchange can also be initiated by the mobile user, who sends in an SMS message and receives a response from the system. Ozeki NG SMS Gateway makes this two way communication possible. Voice calls Automated voice calls are appropriate when the mobile user needs to be contacted urgently, or it is important to have an immediate reply or information about whether he got the message or not. The voice call feature of Ozeki NG SMS Gateway can be accessed the same way as the SMS feature. A telephone number and the message text (or a file name to a previously recorded audio file) should be provided. After receiving the request Ozeki NG will dial the telephone number and when the call is picked up by the remote end it will read in the text using the built in text to speech engine (or it will play the previously recorded audio file). 3

4 During the call the remote party can optionally press a DTMF key on the telephone to confirm the call. In all cases a report is returned to the application containing information about whether the call was successfully completed, what percentage of the audio was played, and which DTMF key did the remote party press. This way confirmed notifications and customers surveys can be executed with great efficiency. How to send SMS and Voice messages After you have setup your system, you are ready to send messages. You can specify whether you want to send SMS or Voice by specifying the message type parameter of the message. For SMS messages SMS:TEXT, for Voice calls AUDIO:WAV and AUDIO:TEXT are the message types you can use. The following web pages give an insight on how to send SMS and Voice messages: See Quick Start Guide for more information: Learn how to send voice messages: Step 1: Enable voice call support in Ozeki NG SMS Gateway If you are evaluating Ozeki NG SMS Gateway you can test voice call support immediately, because this features is enabled in the trial version by default. When you purchase a license, you should purchase a standard Ozeki NG SMS Gateway license: owpn=242 plus you should purchase the Voice Call Addon for Ozeki NG SMS Gateway: you purchase the Voice Call Addon, you will receive a new license code that unlocks the voice features.) To make voice calls, you need to connect your Ozeki NG SMS Gateway system to the telephone network. This can be done in three ways: Step 2: Connect your system to the telephone network Option #1: You can use a VoIP telephone adapter. A VoIP telephone adapter is a hardware device that can be connected to your ethernet LAN or to your computer. It makes it possible for Ozeki NG SMS Gateway running on your computer to dial telephone calls. There are VoIP telephone adapters for GSM lines, for standard analog telephone lines and for ISDN lines. (If you don't have a VoIP telephone adapter, you can order one directly from us). When you put this hardware on your Ethernet LAN, it will receive an IP address. You need to configure this IP address in Ozeki NG SMS Gateway to be able to make voice telephone calls through the device. 4

5 Figure 1/a. - Connect to the telephone network using a VoIP telephone adapter Option #2: You can use a SIP Account provided by Internet based VoIP telephone provider. VoIP telephone service providers offer a telephone service over the Internet. They can forward calls to traditional telephone networks and to Internet users signed up to their network. There are many VoIP telephone service providers out there. When you sign up for their service, you will receive a SIP account (an IP address, a username and a password, plus some other details). To make voice calls from Ozeki NG SMS Gateway, you need to configure the SIP account details in the administration screen. Figure 1/b. - Connect to the telephone network using a VoIP service provider Option #3: You can use your existing office PBX if it is a VoIP system. If your office has an IP telephone system, you can connect Ozeki NG SMS Gateway to it through the office LAN. Ozeki NG can log in with a SIP account to the PBX and it can make telephone calls just like any other office desktop phone would. This is a good choice if you have already invested in IP telephony, because in this case you don't need to have a dedicated telephone line for outbound voice telephone calls made from Ozeki NG SMS Gateway. 5

6 Figure 1/c. - Connect to the telephone network through your office PBX Step 3: Configure the Voice call feature of Ozeki NG SMS Gateway Once you have decided which option to use to connect to the telephone network you are ready to configure Ozeki NG SMS Gateway to make voice calls. The Ozeki NG Voice call features is based on the SIP Voice over IP protocol (VOIP). To be able to make voice calls, you need to login as admin and install a "VoIP Autodialer" service provider connection on the graphical user interface of the software. This service provider connection can be installed just like any other service provider connection. To install the connection, click the 'Install' link next to VoIP Autodialer section in the list (Figure 2). Figure 2 Install VoIP Autodialer connection When you have installed the connection, a configuration form will show up on the interface. Here you can configure your connection settings. If you are using an VoIP telephone adapter, you need to add it's IP address and port number. If you are using a SIP account provided by your Internet Voip service provider or you office IP PBX administrator, you need to add your User ID, Display name, Domain Server, Register name and password (Figure 3). A SIP account enables you to connect Ozeki NG SMS Gateway to the IP telephone service. 6

7 Figure 3 Connection settings By clicking on Advanced' tab you can set the Local IP Address and SIP port (Figure 4). If you are unsure, you can safely use the deafult options. By clicking on 'OK' you can save your settings. Figure 4 - Advanced settings Step 4: Test the connection Record an audio message In order to send a voice message, you need to create a.wav file, which will contain your audio 7

8 message. Open 'Sound recorder' (Figure 5) from the All programs/accessories/entertainment section of the Windows start menu. (Please note that you can record your audio message with any sound recording program, not just Sound Recorder, and you can also use any edited sound.) Figure 5 - Sound recorder After you recorded your message, save it by clicking on 'File' menu's 'Save as' menu item in the Sound recorder (Figure 6). Choose where you would like to save your voice message on your computer. We recommend you to use PCM, 8 Khz, 8 bit, mono format when you save the wav file. Figure 6 - Saving recorded voice message Send the previously recorded audio message To send the recorded wav file, you need to create a new message in Ozeki NG SMS Gateway. You can do this by clicking on the 'Compose' icon in the toolbar. In the message composer form please select the AUDIO:WAV message type, then add the phone numbers you wish to call, and enter the file name (Figure 7). Please note, that when you specify a phone number, you need to use the same telephone phone number format you would use when you would dial the recipient from the standard handset. For most voice telephone networks the '+' sign prefix is invalid. 8

9 Try to send a text to speech message Figure 7 - Composing an AUDIO:WAV message You can test the text to speech converter, you need to use the AUDIO:TEXT message format. To send an AUDIO:TEXT message, simply type your message in the 'Message text' section (Figure 8). Your message will be read to the recipient by the built in Text-to-speech converter. Figure 8 - Creating an AUDIO:TEXT message By clicking on 'OK' you can send your message. In the main window, you will see 'Message accepted for delivery' (Figure 9). 9

10 Figure 9 - Message accepted for delivery Taking advantages of the system Once an SMS/Voice gateway system has been installed and connected to the telephone network, SMS and voice call services can be launched and applications can be built. The common goal for these services and applications is to pass outgoing messages to Ozeki NG SMS Gateway and to be able to receives messages from it. To achieve this goal Ozeki NG SMS Gateway provides many interfaces. Common interfaces are: Database: HTTP: SMPP: Text file: Commandline:http://www.ozekisms.com/index.php?owpn=467 All of these interfaces can be used for passing both SMS messages and Voice calls to Ozeki NG SMS Gateway. The role of Ozeki NG SMS Gateway in this environment is to forward messages between your application and the telephone network. It is a gateway, that simplifies communication. To launch a service or to build an application the first thing to do is to determine which interface is the most appropriate. The most popular interface among businesses is the Database interface. For example if your company uses an SQL database server (MS SQL, Oracle, Mysql, etc) for storing information, you will probably find it easy to send SMS messages or to initiate voice calls by simply inserting a new record into the database. Ozeki NG SMS Gateway can be configured to pickup outgoing SMS text messages and Voice messages from database tables. Incoming messages can be also inserted into database tables. Conclusion If you would like to improve your business processes with automated mobile messaging, both SMS messages and Voice calls can be used. In either case you can reach the people you want to get in touch with in more efficiently way then through traditional communication channels, such as e- mail, human initiated calls. Ozeki NG SMS Gateway equipped with the Voice call addon gives you the ability to exploit the mobile messaging technology. once you have configure a voice telephone network connection, you can send audio messages with Ozeki NG - SMS Gateway in a very simple way. The Ozeki software 10

11 will dial the telephone numbers one by one and will play in the audio once the call is picked up. This is a very convenient way to make automated telephone calls. It's worth to give a try and evaluate a license, by downloading the free trial version from the following URL: 11

Configuring Positron s V114 as a VoIP gateway for a 3cx system

Configuring Positron s V114 as a VoIP gateway for a 3cx system Assumptions: Configuring Positron s V114 as a VoIP gateway for a 3cx system The IP address of the V114 is 192.168.1.2 The IP address of the 3CX PBX System is 192.168.1.110 3CX already has some IP phones

More information

IP PBX. SD Card Slot. FXO Ports. PBX WAN port. FXO Ports LED, RED means online

IP PBX. SD Card Slot. FXO Ports. PBX WAN port. FXO Ports LED, RED means online 1 IP PBX SD Card Slot FXO Ports PBX LAN port PBX WAN port FXO Ports LED, RED means online 2 Connect the IP PBX to Your LAN Internet PSTN Router Ethernet Switch FXO Ports 3 Access the PBX s WEB GUI The

More information

SIP Trunking using Optimum Business SIP Trunk Adaptor and the Allworx 6x IP PBX 7.1.6.1

SIP Trunking using Optimum Business SIP Trunk Adaptor and the Allworx 6x IP PBX 7.1.6.1 ALLWORX SIP Trunking using Optimum Business SIP Trunk Adaptor and the Allworx 6x IP PBX 7.1.6.1 Goal The purpose of this configuration guide is to describe the steps needed to configure the Allworx 6x

More information

VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299

VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299 VoiceGear/3CX Integration Guide Ver.0.1 Page 2 1. OVERVIEW... 3 1.1 SETTING UP 3CX PBX...4 1.2 SETTING UP VOICEGEAR GATEWAY...5 2. VOICEGEAR-3CX SIP INTEGRATION... 6 2.1 3CX CONFIGURATION...7 2.2 VOICEGEAR

More information

SIP Trunking using the Optimum Business SIP Trunk adaptor and the AltiGen Max1000 IP PBX version 6.7

SIP Trunking using the Optimum Business SIP Trunk adaptor and the AltiGen Max1000 IP PBX version 6.7 SIP Trunking using the Optimum Business SIP Trunk adaptor and the AltiGen Max1000 IP PBX version 6.7 Goal The purpose of this configuration guide is to describe the steps needed to configure the AltiGen

More information

Optimum Business SIP Trunk Set-up Guide

Optimum Business SIP Trunk Set-up Guide Optimum Business SIP Trunk Set-up Guide For use with IP PBX only. SIPSetup 07.13 FOR USE WITH IP PBX ONLY Important: If your PBX is configured to use a PRI connection, do not use this guide. If you need

More information

User Manual. Version 1.0.0.0. Yeastar Technology Co., Ltd.

User Manual. Version 1.0.0.0. Yeastar Technology Co., Ltd. User Manual Version 1.0.0.0 Yeastar Technology Co., Ltd. Table of Contents 1 Introduction 3 2 Installing MySMS Software 4 3 Managing MySMS 9 3.1 Accessing MySMS 9 3.2 Multi-User Accounts 10 3.3 Managing

More information

ICE 008 IP PBX. 1. Product Information. 1.1. New Mini PBX. 1.2. Features 1.2.1. System Features

ICE 008 IP PBX. 1. Product Information. 1.1. New Mini PBX. 1.2. Features 1.2.1. System Features 1. Product Information 1.1. New Mini PBX ICE 008 IP PBX ICE008 is new generation office communication equipment that delivers traditional PBX (private branch exchange) functions and more with advanced

More information

Hosted Fax Mail. Hosted Fax Mail. User Guide

Hosted Fax Mail. Hosted Fax Mail. User Guide Hosted Fax Mail Hosted Fax Mail User Guide Contents 1 About this Guide... 2 2 Hosted Fax Mail... 3 3 Getting Started... 4 3.1 Logging On to the Web Portal... 4 4 Web Portal Mailbox... 6 4.1 Checking Messages

More information

Fonality. Optimum Business Trunking and the Fonality Trixbox Pro IP PBX Standard Edition V4.1.2- p13 Configuration Guide

Fonality. Optimum Business Trunking and the Fonality Trixbox Pro IP PBX Standard Edition V4.1.2- p13 Configuration Guide Fonality Optimum Business Trunking and the Fonality Trixbox Pro IP PBX Standard Edition V4.1.2- p13 Configuration Guide Fonality Table of Contents 1. Overview 2. SIP Trunk Adaptor Set-up Instructions 3.

More information

ZyXEL IP PBX Support Note. ZyXEL IP PBX (X2002) VoIP. Support Notes

ZyXEL IP PBX Support Note. ZyXEL IP PBX (X2002) VoIP. Support Notes ZyXEL IP PBX (X2002) VoIP Support Notes Version 1.00 October 2008 1 Contents Overview ZyXEL IP PBX Support Note 1. How to manage and maintain your IPPBX?...3 1.1 Firmware Upgrade..3 1.2 Backing up your

More information

1 VoIP/PBX Axxess Server

1 VoIP/PBX Axxess Server - 1 1 VoIP/PBX Axxess Server The Axxess Server supports comprehensive Voice Over Internet Protocol network services, which are based on the Open Source Asterisk VoIP software. The Axxess Server VoIP telephony

More information

Quick Installation Guide

Quick Installation Guide Quick Installation Guide PRI Gateway Version 2.4 Table of Contents Hardware Setup... 1 Accessing the WEB GUI... 2 Notification LEDs (On the Front Panel of the Gateway)... 3 Creating SIP Trunks... 4 Creating

More information

Quick Installation Guide

Quick Installation Guide Quick Installation Guide MegaPBX Version 2.1 Quick Installation Guide v2.1 www.allo.com 2 Table of Contents Initial Setup of MegaPBX... 4 Notification LEDs (On the Front Panel of the Gateway)... 5 Create

More information

3CX PBX v12.5. SIP Trunking using the Optimum Business Sip Trunk Adaptor and the 3CX PBX v12.5

3CX PBX v12.5. SIP Trunking using the Optimum Business Sip Trunk Adaptor and the 3CX PBX v12.5 SIP Trunking using the Optimum Business Sip Trunk Adaptor and the 3CX PBX v12.5 Table of Contents 1. Overview 3 2. Prerequisites 3 3. PBX Configuration 3 4. Creating Extensions 4 5. VoIP Provider Setup

More information

NF1Adv VOIP Setup Guide (for Pennytel)

NF1Adv VOIP Setup Guide (for Pennytel) NF1Adv VOIP Setup Guide (for Pennytel) Configuring your NF1Adv for VOIP Service The following steps will take you through the process of setting up your VOIP connection. Step 1: Checking Computer Network

More information

FLX VoIP Registering with Avaya IP Office 500

FLX VoIP Registering with Avaya IP Office 500 FLX VoIP Registering with Avaya IP Office 500 Date: April 5 th, 2012 This technical note gives a detailed description on how to register a Revolabs FLX conference phone with Avaya IP Office 500 PBX. On

More information

Integrating Citrix EasyCall Gateway with SwyxWare

Integrating Citrix EasyCall Gateway with SwyxWare Integrating Citrix EasyCall Gateway with SwyxWare The EasyCall Gateway has been tested for interoperability with Swyx SwyxWare, versions 6.12 and 6.20. These integration tests were done by using EasyCall

More information

A Guide to Connecting to FreePBX

A Guide to Connecting to FreePBX A Guide to Connecting to FreePBX FreePBX is a basic web Graphical User Interface that manages Asterisk PBX. It includes many features available in other PBX systems such as voice mail, conference calling,

More information

NF5 VOIP Setup Guide (for Generic)

NF5 VOIP Setup Guide (for Generic) NF5 VOIP Setup Guide (for Generic) Configuring your NF5 for VOIP Service The following steps will take you through the process of setting up your VOIP connection. Step 1: Checking Computer Network Settings:

More information

NF1Adv VOIP Setup Guide (for Generic VoIP Setup)

NF1Adv VOIP Setup Guide (for Generic VoIP Setup) NF1Adv VOIP Setup Guide (for Generic VoIP Setup) Configuring your NF1Adv for VOIP Service The following steps will take you through the process of setting up your VOIP connection. Step 1: Checking Computer

More information

To ensure you successfully install Timico VoIP for Business you must follow the steps in sequence:

To ensure you successfully install Timico VoIP for Business you must follow the steps in sequence: To ensure you successfully install Timico VoIP for Business you must follow the steps in sequence: Firewall Settings - you may need to check with your technical department Step 1 Install Hardware Step

More information

9236245 Issue 2EN. Nokia and Nokia Connecting People are registered trademarks of Nokia Corporation

9236245 Issue 2EN. Nokia and Nokia Connecting People are registered trademarks of Nokia Corporation 9236245 Issue 2EN Nokia and Nokia Connecting People are registered trademarks of Nokia Corporation Nokia 9300 Configuring connection settings Legal Notice Copyright Nokia 2005. All rights reserved. Reproduction,

More information

P-3202H-Bb. G-PON VoIP IAD DEFAULT LOGIN DETAILS. Firmware v1.0 Edition 1, 09/2009. IP Address: http://192.168.1.1. Password: 1234

P-3202H-Bb. G-PON VoIP IAD DEFAULT LOGIN DETAILS. Firmware v1.0 Edition 1, 09/2009. IP Address: http://192.168.1.1. Password: 1234 P-3202H-Bb G-PON VoIP IAD Firmware v1.0 Edition 1, 09/2009 DEFAULT LOGIN DETAILS IP Address: http://192.168.1.1 User Name admin Password: 1234 Copyright 2009 Device Panels POWER PON ETHERNET 1~4 PHONE

More information

SIP Trunking using Optimum Business SIP Trunk Adaptor and the Toshiba IPedge IP PBX V1.1.3-06

SIP Trunking using Optimum Business SIP Trunk Adaptor and the Toshiba IPedge IP PBX V1.1.3-06 Toshiba SIP Trunking using Optimum Business SIP Trunk Adaptor and the Toshiba IPedge IP PBX V1.1.3-06 Goal The purpose of this configuration guide is to describe the steps needed to configure the Toshiba

More information

3rd Party VoIP Phone Setup Guide (Panasonic 500-550b)

3rd Party VoIP Phone Setup Guide (Panasonic 500-550b) 3rd Party VoIP Phone Setup Guide (Panasonic 500-550b) We are changing how we add 3rd party VoIP phones to accounts. Going forward, you can simply add a 3rd Party Softphone and use those credentials to

More information

Extension Manual. User portal, Dial codes & Voice mail for 3CX Phone System Version 7.0

Extension Manual. User portal, Dial codes & Voice mail for 3CX Phone System Version 7.0 Extension Manual User portal, Dial codes & Voice mail for 3CX Phone System Version 7.0 Copyright 2006-2008, 3CX ltd. http:// E-mail: info@3cx.com Information in this document is subject to change without

More information

Application Notes for Multi-Tech FaxFinder IP with Avaya IP Office Issue 1.0

Application Notes for Multi-Tech FaxFinder IP with Avaya IP Office Issue 1.0 Avaya Solution & Interoperability Test Lab Application Notes for Multi-Tech FaxFinder IP with Avaya IP Office Issue 1.0 Abstract These Application Notes describe the configuration steps required to integrate

More information

Hosted VoIP Phone System. Desktop Toolbar User Guide

Hosted VoIP Phone System. Desktop Toolbar User Guide Hosted VoIP Phone System Desktop Toolbar User Guide Contents 1 Introduction... 3 1.1 System Requirements... 3 2 Installing the Telesystem Hosted VoIP Toolbar... 4 3 Accessing the Hosted VoIP Toolbar...

More information

Internet Telephony PBX System. IPX-300 Series. Quick Installation Guide

Internet Telephony PBX System. IPX-300 Series. Quick Installation Guide Internet Telephony PBX System IPX-300 Series Quick Installation Guide Overview PLANET IPX-300/IPX-300W IP PBX telephony systems ( IP PBX in the following term) are designed and optimized for the small

More information

User Manual. 3CX VOIP client / Soft phone Version 6.0

User Manual. 3CX VOIP client / Soft phone Version 6.0 User Manual 3CX VOIP client / Soft phone Version 6.0 Copyright 2006-2008, 3CX ltd. http:// E-mail: info@3cx.com Information in this document is subject to change without notice. Companies names and data

More information

Installing the Microsoft Network Driver Interface

Installing the Microsoft Network Driver Interface Installing the Microsoft Network Driver Interface Overview This guide explains how to install the PictureTel Live200 Microsoft Network Driver Interface (NDIS) software you have downloaded from PictureTel's

More information

InSciTek Microsystems 635 Cross Keys Park Fairport, NY 14450 585-421-3850. Setting up Your Phones

InSciTek Microsystems 635 Cross Keys Park Fairport, NY 14450 585-421-3850. Setting up Your Phones InSciTek Microsystems 635 Cross Keys Park Fairport, NY 14450 585-421-3850 Setting up Your Phones Table of Contents Setting up Your Phones... 1 How to Add an Analog Handset... 2 How to Add a SIP Handset...

More information

TOSHIBA. Optimum Business Trunking and the Toshiba IPedge IP PBX V Configuration Guide

TOSHIBA. Optimum Business Trunking and the Toshiba IPedge IP PBX V Configuration Guide TOSHIBA Optimum Business Trunking and the Toshiba IPedge IP PBX V1.1.3-06 Configuration Guide TOSHIBA Table of Contents 1. Overview 2. SIP Trunk Adaptor Set-up Instructions 3. Additional Set-up Information

More information

How to Config MTG1000B With T1 and Elastix

How to Config MTG1000B With T1 and Elastix How to Config MTG1000B With T1 and Elastix Dinstar Technologies Co., Ltd. Address: Floor 6, Guoxing Building, Changxing Road, Nanshan District, Shenzhen, China 518052 Telephone: +86-755-26456664 Fax: +86-755-26456659

More information

SIP Internet Telephony Gateway

SIP Internet Telephony Gateway SIP Internet Telephony Gateway VIP - 2 / 4 / 8 / 16 / 24 Series Peer-to-Peer Quick Configuration for VIP-450 Copyright PLANET Technology Corporation. All rights reserved. Scenarios explain: Peer-to-Peer

More information

Application Note - IP Trunking

Application Note - IP Trunking Application Note - IP Trunking End-to-End Configuration for IP Trunking This document gives you a detailed description of how to configure IP Trunking in a Tenor VoIP system. The following topics are included

More information

CPEi 800/825 Series. User Manual. * Please see the Introduction Section

CPEi 800/825 Series. User Manual. * Please see the Introduction Section CPEi 800/825 Series User Manual * Please see the Introduction Section Contents Introduction...iii Chapter 1: CPEi 800/825 User Guide Overview... 1-1 Powerful Features in a Single Unit... 1-2 Front of the

More information

3rd Party VoIP Phone Setup Guide (Panasonic UT113-123)

3rd Party VoIP Phone Setup Guide (Panasonic UT113-123) 3rd Party VoIP Phone Setup Guide (Panasonic UT113-123) We are changing how we add 3rd party VoIP phones to accounts. Going forward, you can simply add a 3rd Party Softphone and use those credentials to

More information

Prestige 2002 Series. VoIP Analog Telephone Adaptor. Quick Start Guide

Prestige 2002 Series. VoIP Analog Telephone Adaptor. Quick Start Guide VoIP Analog Telephone Adaptor Quick Start Guide Version 3.60 5/2005 Overview The Prestige allows you to use an analog telephone to make phone calls over the Internet (Voice over IP or VoIP). It uses SIP

More information

NF3ADV VoIP Setup Guide (for TPG)

NF3ADV VoIP Setup Guide (for TPG) NF3ADV VoIP Setup Guide (for TPG) Configuring your NF3ADV for TPG VoIP The following steps will take you through the process of setting up your VoIP connection. This guide assumes that the NF3ADV already

More information

SL1100 Digital Call Logger User Guide

SL1100 Digital Call Logger User Guide SL1100 Digital Call Logger User Guide NDA-31389 Issue 1.01 NEC Corporation reserves the right to change the specifications, functions, or features at any time without notice. NEC Corporation has prepared

More information

RingCentral Office. Configure Grandstream phones with RingCentral. To contact RingCentral, please visit www.ringcentral.com or call 1-800-574-5290.

RingCentral Office. Configure Grandstream phones with RingCentral. To contact RingCentral, please visit www.ringcentral.com or call 1-800-574-5290. TM RingCentral Office Configure Grandstream phones with RingCentral Configuring Grandstream phones Overview... 2 Getting ready to setup your Grandstream phones... 2 Configuring the Grandstream Phone...

More information

Configuration Guide for connecting the Eircom Advantage 4800/1500/1200 PBXs to the Eircom SIP Voice platform.

Configuration Guide for connecting the Eircom Advantage 4800/1500/1200 PBXs to the Eircom SIP Voice platform. Configuration Guide for connecting the Eircom Advantage 4800/1500/1200 PBXs to the Eircom SIP Voice platform. 1 Contents Introduction.... 3 Installing the Applications Module... 4 Ordering a Licence for

More information

Application Notes for Configuring NMS Adaptive Suite with Avaya IP Office R8 using Avaya IP Office TAPI Service Provider - Issue 1.

Application Notes for Configuring NMS Adaptive Suite with Avaya IP Office R8 using Avaya IP Office TAPI Service Provider - Issue 1. Avaya Solution & Interoperability Test Lab Application Notes for Configuring NMS Adaptive Suite with Avaya IP Office R8 using Avaya IP Office TAPI Service Provider - Issue 1.0 Abstract These Application

More information

SIP Trunking using Optimum Business Sip Trunk Adaptor and the Zultys MX250 IP PBX

SIP Trunking using Optimum Business Sip Trunk Adaptor and the Zultys MX250 IP PBX SIP Trunking using Optimum Business Sip Trunk Adaptor and the Zultys MX250 IP PBX Table of Contents Goal 3 Prerequisites 3 Zultys MX250 Configuration 4 Network Settings 4 Phone Registration and Assignment

More information

Link Gate SIP. (Firmware version 1.20)

Link Gate SIP. (Firmware version 1.20) Link Gate SIP (Firmware version 1.20) User guide v1.0 1 Content 2 1. Technical parameters - Dimensions 133 x 233 x 60 mm - Weight 850 g - Operating position various - Operating condition temperature: +5

More information

Avaya IP Office SIP Trunk Configuration Guide

Avaya IP Office SIP Trunk Configuration Guide Valcom Session Initiation Protocol (SIP) VIP devices are compatible with SIP-enabled versions of Avaya IP Office (5.0 and higher). The Valcom device can be added to the IP Office system as a SIP Trunk.

More information

MyPBX Client User Manual

MyPBX Client User Manual MyPBX Client User Manual Version 1.0.0.4 Yeastar Information Technology Co. Ltd Table of Contents PART 1 HOW TO ACTIVATE MYPBX CLIENT ADDON... 4 1 ACTIVATE MYPBX CLIENT ADDON... 4 2 MYPBX CLIENT ADDON

More information

Extension Manual User portal, Dial codes & Voice mail for 3CX Phone System Version 6.0

Extension Manual User portal, Dial codes & Voice mail for 3CX Phone System Version 6.0 Extension Manual User portal, Dial codes & Voice mail for 3CX Phone System Version 6.0 Copyright 2006-2008, 3CX ltd. http://www.3cx.com E-mail: info@3cx.com Information in this document is subject to change

More information

Version 0.1 June 2010. Xerox WorkCentre 7120 Fax over Internet Protocol (FoIP)

Version 0.1 June 2010. Xerox WorkCentre 7120 Fax over Internet Protocol (FoIP) Version 0.1 June 2010 Xerox WorkCentre 7120 Fax over Internet Protocol (FoIP) Thank you for choosing the Xerox WorkCentre 7120. Table of Contents Introduction.........................................

More information

Manual. ABTO Software

Manual. ABTO Software Manual July, 2011 Flash SIP SDK Manual ABTO Software TABLE OF CONTENTS INTRODUCTION... 3 TECHNICAL BACKGROUND... 6 QUICK START GUIDE... 7 FEATURES OF FLASH SIP SDK... 10 2 INTRODUCTION Trends indicate

More information

Yeastar Technology Co., Ltd.

Yeastar Technology Co., Ltd. Client Manual 1.0.0.4 (English Version) Yeastar Technology Co., Ltd. Table of Contents MyPBX Client Manual Part 1 How To Activate MyPBX Client Addon 4 1 Activate MyPBX Client Addon 4 2 MyPBX Client Addon

More information

Quick Start Guide v1.0

Quick Start Guide v1.0 Quick Start Guide v1.0 Table of contents : 01. Quick Start Guide...03 O2. Configuring your VoIPOffice appliance...14 03. Adding a VoIPtalk trunk...21 04. Configuring UADs for use with VoIPOffice...25 05.

More information

Hosted Voice Business Group Administrator Quick Start Guide

Hosted Voice Business Group Administrator Quick Start Guide Hosted Voice Business Group Administrator Quick Start Guide 2 Get Started with EarthLink! This easy-to-use guide consists of a series of brief instructions designed to help you configure your new service.

More information

Elastix Server VoIP Intercom Setup Guide

Elastix Server VoIP Intercom Setup Guide The IP Endpoint Company Elastix Server VoIP Intercom Setup Guide CyberData Corporation 2555 Garden Road Monterey, CA 93940 T:831-373-2601 F: 831-373-4193 www.cyberdata.net 2 1.0 Setup Diagram Figure 1

More information

SaaS Email Encryption Enablement for Customers, Domains and Users Quick Start Guide

SaaS Email Encryption Enablement for Customers, Domains and Users Quick Start Guide SaaS Email Encryption Enablement for Customers, Domains and Users Quick Start Guide Email Encryption Customers who are provisioned for SaaS Email Encryption can easily configure their Content Policies

More information

UC Office for Smart Phone - iphone Edition

UC Office for Smart Phone - iphone Edition UC Office for Smart Phone - iphone Edition User Guide Revision 1.0 GCI Ltd Global House 2 Crofton Close Lincoln Lincolnshire LN3 4NT www.gcicom.net Copyright GCI 2013 GCI UC Office iphone User Guide 1

More information

SchoolMessenger for iphone

SchoolMessenger for iphone The SchoolMessenger app lets you quickly and easily send messages from anywhere using your iphone. Setting up and using the application is simple. This guide will show you how! [Important: Before you can

More information

Zed One Hosted VoIP Telephony User Guide. A document to provide end user guidance on enterprise-class Hosted VoIP Telephony solution.

Zed One Hosted VoIP Telephony User Guide. A document to provide end user guidance on enterprise-class Hosted VoIP Telephony solution. Zed One Hosted VoIP Telephony User Guide A document to provide end user guidance on enterprise-class Hosted VoIP Telephony solution. Contents Unity Desktop Client Quick Start User Guide... 3 Broadworks

More information

MITEL SIP CoE. Technical. Configuration Notes. Configure Ascom i62 phones for use with MiVoice Office. SIP CoE 14-4940-00310

MITEL SIP CoE. Technical. Configuration Notes. Configure Ascom i62 phones for use with MiVoice Office. SIP CoE 14-4940-00310 MITEL SIP CoE Technical Configuration Notes Configure Ascom i62 phones for use with MiVoice Office SIP CoE 14-4940-00310 NOTICE The information contained in this document is believed to be accurate in

More information

QUANTIFY INSTALLATION GUIDE

QUANTIFY INSTALLATION GUIDE QUANTIFY INSTALLATION GUIDE Thank you for putting your trust in Avontus! This guide reviews the process of installing Quantify software. For Quantify system requirement information, please refer to the

More information

Nokia for Business. Nokia and Nokia Connecting People are registered trademarks of Nokia Corporation

Nokia for Business. Nokia and Nokia Connecting People are registered trademarks of Nokia Corporation Nokia for Business Nokia and Nokia Connecting People are registered trademarks of Nokia Corporation Nokia E50 Configuring connection settings Nokia E50 Configuring connection settings Legal Notice Copyright

More information

Asterisk. The Open Source Telephony Application Platform. Creative Innovation Customer Satisfaction Continual Quality

Asterisk. The Open Source Telephony Application Platform. Creative Innovation Customer Satisfaction Continual Quality Asterisk The Open Source Telephony Application Platform Creative Innovation Customer Satisfaction Continual Quality 1 Application Platform? Asterisk is an open source PBX, right? NO! Asterisk is actually

More information

10 Step 2 System Service Setup. 11 Step 3 RelayFax Server Setup. 11 Step 4 Company Name and CSID String. 12 Step 5 Fax and Voice Number

10 Step 2 System Service Setup. 11 Step 3 RelayFax Server Setup. 11 Step 4 Company Name and CSID String. 12 Step 5 Fax and Voice Number Contents Before you Begin 2 RelayFax Server Setup RelayFax Desktop SMTP Client Setup Step 1 Begin Install 3 Step 1 Install RelayFax Desktop SMTP Client 10 Step 2 System Service Setup 4 Step 2 RelayFax

More information

MFPConnect Monitoring. Monitoring with IPCheck Server Monitor. Integration Manual Version 2.05.00 Edition 1

MFPConnect Monitoring. Monitoring with IPCheck Server Monitor. Integration Manual Version 2.05.00 Edition 1 MFPConnect Monitoring Monitoring with IPCheck Server Monitor Integration Manual Version 2.05.00 Edition 1 TABLE OF CONTENTS 1. INTRODUCTION...3 2. REQUIREMENTS...4 3. RESTRICTIONS...5 4. INSTALLATION...6

More information

RingCentral Office. Configure Aastra phones with RingCentral

RingCentral Office. Configure Aastra phones with RingCentral TM RingCentral Office Configure Aastra phones with RingCentral Configuring Aastra phones Overview... 2 Getting ready to setup your Aastra phones... 2 Configuring the Aastra Phone... 4 Overview Aastra s

More information

How to Build a Simple Virtual Office PBX System Using TekSIP and TekIVR

How to Build a Simple Virtual Office PBX System Using TekSIP and TekIVR How to Build a Simple Virtual Office PBX System Using TekSIP and TekIVR This document explains how to build a simple virtual office PBX system using TekSIP and TekIVR. In this example following components

More information

Application Notes for snom 3x0 VoIP Phones with Avaya IP Office Issue 1.0

Application Notes for snom 3x0 VoIP Phones with Avaya IP Office Issue 1.0 Avaya Solution & Interoperability Test Lab Application Notes for snom 3x0 VoIP Phones with Avaya IP Office Issue 1.0 Abstract These Application Notes describe the configuration steps required for snom

More information

Application Notes for Configuring Yealink T-22 SIP Phones to interoperate with Avaya IP Office - Issue 1.0

Application Notes for Configuring Yealink T-22 SIP Phones to interoperate with Avaya IP Office - Issue 1.0 Avaya Solution & Interoperability Test Lab Application Notes for Configuring Yealink T-22 SIP Phones to interoperate with Avaya IP Office - Issue 1.0 Abstract These Application Notes describe the configuration

More information

Sample Configuration for SIP Trunking between Avaya IP Office R8.0 and Cisco Unified Communications Manager 8.6.2 Issue 1.0

Sample Configuration for SIP Trunking between Avaya IP Office R8.0 and Cisco Unified Communications Manager 8.6.2 Issue 1.0 Avaya Solution & Interoperability Test Lab Sample Configuration for SIP Trunking between Avaya IP Office R8.0 and Cisco Unified Communications Manager 8.6.2 Issue 1.0 Abstract These Application Notes describe

More information

SIP Trunking using Optimum Business SIP Trunk Adaptor and the Cisco Call Manager Express Version 8.5

SIP Trunking using Optimum Business SIP Trunk Adaptor and the Cisco Call Manager Express Version 8.5 CISCO SIP Trunking using Optimum Business SIP Trunk Adaptor and the Cisco Call Manager Express Version 8.5 Goal The purpose of this configuration guide is to describe the steps needed to configure the

More information

intelligence at the edge of the network www.critical-links.com EdgeBOX V 4.5 VoIP How To

intelligence at the edge of the network www.critical-links.com EdgeBOX V 4.5 VoIP How To intelligence at the edge of the network www.critical-links.com EdgeBOX V 4.5 VoIP HowTo Page 1 Page 2 Introduction to VoIP on the edgebox VoIP (Voice over Internet Protocol) is handled by an open source

More information

NCH Swift Sound IVM Phone Answering Attendant

NCH Swift Sound IVM Phone Answering Attendant NCH Swift Sound IVM Phone Answering Attendant This manual has been created for use with IVM version 4.02. More information on other versions of IVM can be found at www.nch.com.au/ivm. IVM Answering Attendant

More information

Configure your 3CX in our IP telephone service.

Configure your 3CX in our IP telephone service. Configure your 3CX in our IP telephone service. This user guide will explain how to configure a 3CX Phone System turning into a small office with three extensions (1000, 1001 y 1002) and connect with Netelip

More information

MyIC setup and configuration (with sample configuration for Alcatel Lucent test environment)

MyIC setup and configuration (with sample configuration for Alcatel Lucent test environment) MyIC setup and configuration (with sample configuration for Alcatel Lucent test environment) N.B. Goto MyIC Preferences in the System Toolbar. Description: this may be any appropriate description of the

More information

Application Notes for Configuring the Ascom i62 VoWiFi handset version 2.3.16 with Avaya IP Office Release 7.0 - Issue 1.0

Application Notes for Configuring the Ascom i62 VoWiFi handset version 2.3.16 with Avaya IP Office Release 7.0 - Issue 1.0 Avaya Solution & Interoperability Test Lab Application Notes for Configuring the Ascom i62 VoWiFi handset version 2.3.16 with Avaya IP Office Release 7.0 - Issue 1.0 Abstract These Application Notes describe

More information

Vocia MS-1 Voice-over-IP Interface. Avaya System Verification. Configuring Avaya Aura Session Manager system with Biamp s Vocia MS-1

Vocia MS-1 Voice-over-IP Interface. Avaya System Verification. Configuring Avaya Aura Session Manager system with Biamp s Vocia MS-1 Configuring Avaya Aura Session Manager system with Biamp s Vocia MS-1 Vocia MS-1 Voice-over-IP Interface The Biamp Vocia Message Server (MS-1) includes functionality to allow pages to be initiated over

More information

CallPilot. Release 2.0. My CallPilot User Guide

CallPilot. Release 2.0. My CallPilot User Guide TM CallPilot. Release 2.0 My CallPilot User Guide Contents Welcome to My CallPilot................................3 Getting started........................................4 Logging in...........................................5

More information

Note: these functions are available if service provider supports them.

Note: these functions are available if service provider supports them. Key Feature New Feature Remote Maintenance: phone can be diagnosed and configured by remote. Zero Config: automated provisioning and software upgrading even through firewall/nat. Centralized Management:

More information

Extended communication server: Fax Server- Administration

Extended communication server: Fax Server- Administration Extended communication server: Fax Server- Administration OCTOBER, 2008 Alcatel-Lucent Office Offer - All Rights Reserved Alcatel-Lucent 2008 8AL 90403 USAA ed.01 This document explains how to install

More information

Quadro Configuration Console User's Guide. Table of Contents. Table of Contents

Quadro Configuration Console User's Guide. Table of Contents. Table of Contents Epygi Technologies Table of Contents Table of Contents About This User s Guide... 3 Introducing the Quadro Configuration Console... 4 Technical Specification... 6 Requirements... 6 System Requirements...

More information

Vega 100G and Vega 200G Gamma Config Guide

Vega 100G and Vega 200G Gamma Config Guide Vega 100G and Vega 200G Gamma Config Guide This document aims to go through the steps necessary to configure the Vega 100G and 200G gateways to be used with a Gamma SIP Trunk. When a SIP trunk is provisioned

More information

The data between TC Monitor and remote devices is exchanged using HTTP protocol. Monitored devices operate either as server or client mode.

The data between TC Monitor and remote devices is exchanged using HTTP protocol. Monitored devices operate either as server or client mode. 1. Introduction TC Monitor is easy to use Windows application for monitoring and control of some Teracom Ethernet (TCW) and GSM/GPRS (TCG) controllers. The supported devices are TCW122B-CM, TCW181B- CM,

More information

Magnet Voice Windows PC Softphone Installation

Magnet Voice Windows PC Softphone Installation Magnet Voice Windows PC Softphone Installation Contents 1. Introduction 3 2. Installation 3 Step 1: Install the Software on your PC 4 Step 2: Input your registration details 4 3. Connected State 6 6. Port

More information

Application Notes for MultiTech FaxFinder IP with Avaya IP Office Issue 1.0

Application Notes for MultiTech FaxFinder IP with Avaya IP Office Issue 1.0 Avaya Solution & Interoperability Test Lab Application Notes for MultiTech FaxFinder IP with Avaya IP Office Issue 1.0 Abstract These Application Notes describe the configuration steps required to integrate

More information

Configuration Notes 283

Configuration Notes 283 Mediatrix 4400 Digital Gateway VoIP Trunking with a Legacy PBX June 21, 2011 Proprietary 2011 Media5 Corporation Table of Contents Table of Contents... 2 Introduction... 3 Mediatrix 4400 Digital Gateway

More information

FrontRange Voice. Password Reset via Self-Service. Presented by: Mark Hodgen Email: mark.hodgen@frontrange.com

FrontRange Voice. Password Reset via Self-Service. Presented by: Mark Hodgen Email: mark.hodgen@frontrange.com FrontRange Voice Password Reset via Self-Service Presented by: Mark Hodgen Email: mark.hodgen@frontrange.com 12/2/2009 Agenda Self-Service Why? Using the telephone for self-service Self-Service via the

More information

REMOTE ACCESS DDNS CONFIGURATION MANUAL

REMOTE ACCESS DDNS CONFIGURATION MANUAL REMOTE ACCESS DDNS CONFIGURATION MANUAL Analog DVR Series 1 www.mezory.com INTRODUCTION TO REMOTE ACCESS As the World sinks into one global village, reliable connectivity is one of the most demanding facilities

More information

LANCOM Advanced VoIP Client 1.20 EN. Notes on Installation

LANCOM Advanced VoIP Client 1.20 EN. Notes on Installation LANCOM Advanced VoIP Client 1.20 EN Notes on Installation Copyright (c) 2002-2007 LANCOM Systems GmbH, Wuerselen (Germany) LANCOM Systems GmbH does not take any guarantee and liability for software not

More information

Quick Installation Guide

Quick Installation Guide Quick Installation Guide PSTN / VoIP PBX Version 2.1 Table of Contents Hardware Setup... 1 Notification LEDs (On the Front Panel of the Gateway)... 2 PSTN/VOIP PBX Quick Installation Wizard... 3 Accessing

More information

Configuring Avaya 1120E, 1140E, 1220 and 1230 IP Deskphones with Avaya IP Office Release 6.1 Issue 1.0

Configuring Avaya 1120E, 1140E, 1220 and 1230 IP Deskphones with Avaya IP Office Release 6.1 Issue 1.0 Avaya Solution & Interoperability Test Lab Configuring Avaya 1120E, 1140E, 1220 and 1230 IP Deskphones with Avaya IP Office Release 6.1 Issue 1.0 Abstract These Application Notes describe a solution comprised

More information

Kerio Operator. Getting Started Guide

Kerio Operator. Getting Started Guide Kerio Operator Getting Started Guide 2011 Kerio Technologies. All rights reserved. 1 About Kerio Operator Kerio Operator is a PBX software for small and medium business customers. Kerio Operator is based

More information

Web Portal User Guide

Web Portal User Guide Web Portal User Guide Fusion Hosted Voice Web Portal User Guide, Revision 2, September 2013 NCTC North Central 872 Highway 52 Bypass E Lafayette, TN 37083 615-666-2151 www.nctc.com Fusion Hosted Voice

More information

Email Encryption Admin & User Guide

Email Encryption Admin & User Guide Email Encryption Admin & User Guide Product Version: Email Encryption Release Date: March 2011 Document Version: 1.0 Email Encryption Customers who are provisioned for Email Encryption can easily configure

More information

Avaya IP Office 8.1 Configuration Guide

Avaya IP Office 8.1 Configuration Guide Avaya IP Office 8.1 Configuration Guide Performed By tekvizion PVS, Inc. Contact: 214-242-5900 www.tekvizion.com Revision: 1.1 Date: 10/14/2013 Copyright 2013 by tekvizion PVS, Inc. All Rights Reserved.

More information

Configuring Windows for TAPI

Configuring Windows for TAPI Configuring Windows for TAPI For TAPI-enabled programs to be able to dial using the TAPI Service Provider, Windows must be configured correctly to be able to use the proper line, get an outside line, and

More information

Allo PRI Gateway and Elastix Server

Allo PRI Gateway and Elastix Server Allo PRI Gateway and Elastix Server Setup Guide http://www.elastix.org 1.0 Setup Diagram Figure 1-1 is a setup diagram for a single Allo PRI Gateway configuration. We re going to configure a SIP Trunk

More information

SIP Trunking with Elastix. Configuration Guide for Matrix SETU VTEP

SIP Trunking with Elastix. Configuration Guide for Matrix SETU VTEP SIP Trunking with Elastix Configuration Guide for Matrix SETU VTEP Contents Setup Diagram 3 SIP Trunk Configuration in Elastix for SETU VTEP 4 Outgoing Call configuration in Elastix 7 Incoming call configuration

More information

How to install and use the File Sharing Outlook Plugin

How to install and use the File Sharing Outlook Plugin How to install and use the File Sharing Outlook Plugin Thank you for purchasing Green House Data File Sharing. This guide will show you how to install and configure the Outlook Plugin on your desktop.

More information