Comparison of Panasonic NCP500 vs. Toshiba Strata CIX40 For the Small Business Market. December 2008

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "Comparison of Panasonic NCP500 vs. Toshiba Strata CIX40 For the Small Business Market. December 2008"

Transcription

1 Comparison of Panasonic NCP500 vs. Toshiba Strata CIX40 For the Small Business Market December 2008 This report summarizes the major advantages of NCP500 over CIX40 for the small business customer. Differences are compared graphically in terms of price-value and are described in the text. The summary also compares average cost per station for the two systems.

2 Panasonic KX-NCP500 vs. Toshiba Strata CIX40 Panasonic s KX-NCP500 and Toshiba s Strata CIX40 are converged IP PBX systems that target the small business market. The Panasonic KX-NCP500 is a single, rack-mount unit designed for businesses with from four to 64 users, with a target of about 20 users. It is based on the company s earlier KX-TDA and KX-TDE software. The NCP500 supports 64 total extensions (68 using DXDP) with maximums as follows: 40 IP phones (MGCP-based), 32 standard SIP phones, 24 digital proprietary phones, 20 analog phones, and 64 DECT wireless phones. Trunk capacities include eight SIP/H.323 trunks, two ISDN PRI interfaces (46 channels), and 12 analog trunks. For customers with existing KX-TDA or KX-TDE systems, all Panasonic handset devices, CTI software and voic units can be migrated to NCP systems, as well as some desktop software. DSP system boards and option cards like Door Phone, Echo and IO Card also migrate into the NCP. All NCP500 cards except for the main processor can migrate to the larger NCP1000. The Toshiba Strata CIX40 is a single, compact and wall-mountable cabinet designed specifically for locations with 4-12 employees, though it can scale to 26 users (16 digital telephones and eight IP telephones, for up to 24 stations or 26 using the two analog ports). The CIX40 system was introduced in 2006 to round out Toshiba s Strata CIX product line, which includes Strata CIX100 (112 ports), Strata CIX200 (192 ports), Strata CIX670 (672 ports) and Strata CIX1200 (1,152 ports). Strata CIX40 customers who approach the maximum digital station count generally consider the larger CIX100 for growth capacity. Strata CIX40 customers can migrate to a larger Strata CIX system, retaining all telephone devices; however, CIX40 is a wall-mount, flat-pack cabinet design that differs from the cabinetry of larger Strata CIX platforms, so circuit cards cannot be used with other Strata CIX systems. The basic CIX40 system supports eight digital telephone ports, three CO line ports and one standard single line (2500-set) telephone port. The system can be expanded, using optional interface cards, to a capacity near 40 ports. With almost all of a customer s investment protected, the NCP500 is much more cost effective and scalable than the Toshiba CIX40. Small businesses are risk averse, and most are not good planners as their businesses expand. The Toshiba CIX40 is optimized for a maximum of just 12 employees, and migrating to the next-step CIX100 requires new cabinetry and new system circuit cards. The systems are compared on the basis of features important to small businesses. For each feature, a graph shows the trade-off a customer can make between cost and the features that they want or need:

3 Messaging The Panasonic NCP500 has three voic /unified messaging options, including a built-in capability at no extra cost. (Panasonic also offers support for third party conventional, analog voic systems.) The KX-NCP main processor card supports Enhanced Simplified Voice Messaging (ESVM), Panasonic s 2-port voic solution. This built-in ESVM2 gives basic voic functionality, including recording and storing personal greeting messages, message waiting lamp, storing, playing back and clearing messages (up to 125 greeting and voice messages with a maximum total recording time of 120 minutes). Alternatively, the optional ESVM4 card offers additional recording and outgoing message handling capabilities (500 messages and 120 minutes). For more advanced capabilities, the system can digitally integrate with Panasonic's KX-TVA voic server. In addition to basic functionality, KX-TVA systems enable integration, auto attendant, call screening, live recording Caller ID features (Name Announcement and Personal Greetings) and other standard features that will benefit a business bottom line. KX-TVA messaging platforms scale to 64 mailboxes (KX-TVA50) or 1,000 mailboxes (KX-TVA200). Voic and auto attendant on the Toshiba Strata CIX40 are optional and at an incremental cost to the base system. There are two voice mail options a card option and an external server-based option. Typically, customers choose the GVPH card designed to install specifically in the CIX40 cabinet (this card is not compatible with other Strata CIX systems). This integrated, card-based messaging solution can be configured as four, six or eight ports via licensing with support for 40 hours of voice processing and 374 mailboxes. Standard features include voic , auto attendant, soft keys, live call recording and call screening. GVPH does not support any integration. Alternatively, Toshiba Strata CIX40 customers can opt for an external server-based messaging solution, the MicroMAS Media Application Server. Functionality includes auto attendant, voice mail, automated speech recognition, text-tospeech and unified messaging, with the platform supporting other applications like IVR, ACD, web-browser administration, Toshiba s FeatureFlex feature customization and third-party applications. Strata CIX40 customers might deploy the MicroMAS (2-8 ports) if voic and other applications such as ACD or IVR are needed. The larger MAS, at 4-32 ports, is also compatible with the CIX40 but not priced effectively for smaller systems. Panasonic s integrated voic for the NCP500 is more economical and easier to implement for small businesses. ESVM provides two ports of voic out of the box at no incremental cost. Voic is always optional and at incremental cost for Toshiba users (about 40% more expensive than Panasonic s 4-port card). Note that Toshiba s voic card option is not compatible with larger Strata CIX platforms. And, the Toshiba MicroMAS server option, though it provides investment protection, is more costly than Panasonic s KX-TVA platforms.

4 Desktop Productivity The Panasonic NCP500 comes with Communication Assistant Basic software (CTI) preinstalled on the main processor card; the first five users are free with additional user licenses for purchase. For ease of installation and management, Communication Assistant does not require a server. Communication Assistant Basic gives users desktop information on other employees presence, chat capability, call history, a contacts database and CRM integration. The optional Communication Assistant Pro (also installed in the main processor card) adds more advanced presence capabilities, more capacity to call histories and contacts databases and compatibility on Windows Mobile devices. The mobile functionality adds unified communications features much in demand by small businesses like financial, insurance and real estate firms. The Toshiba Strata CIX40 offers the optional Net Phone as a PC telephone application for personalized call handling and screening. Net Phone requires a separate server, adding cost and complexity. Net Phone manages incoming and outgoing call functions and synchronizes with a company s operations, CRM, or contact software. It provides users PC-prompted dialing, answering, transferring, placing of calls on hold and ending calls. Other features include Call Notes (attaching customer information to a call), contact manager and CRM integration, call logs and Personal Call Handler (customized incoming call routing). Panasonic s Communication Assistant Basic provides the desktop productivity tools small businesses need and use preinstalled on the NCP500. With five free licenses it is economical, and unlike Toshiba s approach it does not require a separate server, making it a great choice for small businesses with limited IT time and expertise and little willingness to experiment. Note that Toshiba s Net Phone desktop productivity application requires a user license for each user with no free users included; CA Basic is about half the price of Toshiba s solution, and CA Pro is about 15% less expensive. Operation of all Toshiba Net Phone clients throughout the CIX system requires a Net Phone application running on an external server connected to the Strata CIX.

5 Mobility Both Panasonic and Toshiba (via third parties) offer in-building wireless solutions and popular options for mobile employees such as softphones and hot desking that allow flexibility in moving about an office location. The Panasonic NCP500 supports an in-building wireless solution via cards housed in the main unit, including optional 2.4 GHz or DECT Cell Station Cards. By installing cards and deploying cell stations throughout the building, the NCP500 can support up to 64 assigned wireless handsets. For even more flexibility, a wireless handset can share an extension with a wired telephone. Panasonic offers several models of 2.4GHz and 1.9GHz DECT wireless handsets to meet varying business needs. Additionally, Panasonic customers can take advantage of the company s IP Soft Phone, as well as a Windows Mobile Device running Communication Assistant Pro software for advanced presence capabilities. The Toshiba CIX40 supports in-building 900 MHz and WiFi solutions and IP wireless telephones from outside vendors. Unlike Panasonic s embedded solution, Toshiba s wireless implementations require external, third party components such as handsets, gateways, appliances and/or Access Points, an added expense compared to the integrated Panasonic Cell Station card solution. Alternatively, for mobile employees, Toshiba offers several mobile phone options, including Toshiba's SoftIPT softphone that runs on a wired or wireless laptop, PC or PDA, SpectraLink wireless phones and the Symbol (Motorola) MC50 Enterprise Digital Assistant. An IP User Mobility feature incorporates both IP hot desking and automatic log out of a previously in-use device. Both vendors offer a mobility solution; however, Panasonic provides a complete in-house solution with less equipment and single-vendor support while Toshiba employs outside vendors for wireless adjuncts, handsets and access points, if required. The Panasonic and Toshiba wireless handsets are similarly priced, but when the cost of cards, base stations and other equipment is added the Panasonic wireless solution results in a less expensive cost per user. Further, DECT technology is said to guarantee a higher quality of voice transmission compared to the earlier 900 MHz and also the widespread standard and has been growing fast in the North American market.

6 Telephones The Panasonic NCP500 supports a variety of analog, digital and IP phones, including Panasonic models and third-party SIP hard/soft phones from a number of manufacturers, including snom, Linksys, Polycom and Grandstream. The compatible KX-TDA0350 IP softphone emulates the KX-NT136 set. Earlier Panasonic proprietary IP phones, digital and electronic phones can also be used. Panasonic s DECT and 2.4 GHz multi-cell wireless phones, the KX-T7600 digital phones and the KX-T7000 series are also compatible. Panasonic s high-end IP phones have some advanced functionality such as self-labeling displays and Bluetooth connectivity. For specific comparison in a new customer sale, consider Panasonic s KX-NT346 IP Phone versus Toshiba s IP5122-SD. Both have comparable features and functionality; however, Panasonic IP phones are typically priced 15% lower than similar Toshiba IP sets, and typical Panasonic digital sets are 25% less expensive. Also, businesses focused on improving employee productivity will appreciate Panasonic s KX-NT366 IP telephone with a flexible, self-labeling display. Each of 48 (12x4) buttons can be labeled on the LCD screen to reflect its function. The Toshiba CIX40 supports a good selection of digital and IP telephones as well as standard analog phones. Toshiba s latest IP5000 Series and 5000 Series Digital phones are compatible with the CIX family as are Toshiba s Soft IPT and a SIP telephone from Uniden (the UIP200 does not have the same feature functionality as Toshiba IPT with MEGACO+ protocol). The system also supports all earlier Toshiba 2000-series, 3000-series and 3200-series digital telephones (including the DKT3207-SD telephone that only works on the CIX40), add-on modules, DSS consoles and CIX attendant consoles. Generic single-line telephones (2500 sets) are compatible. The Strata CIX40 does not support analog electronic telephones (like Toshiba s 6500-series and 6000-series). The system also supports the earlier IPT2000-series IP phones (but not the IPT1020) and the Toshiba SoftIPT, a softphone that works over a wireless LAN (WLAN) and operates on notebooks, tablet PCs and PDAs. Toshiba stresses that Strata CIX users can access the same telephony features whether they are using Toshiba analog, digital or IP wired or wireless devices. Some of the newest IP telephones from Toshiba support some advanced functionality for today s professional, including Gigabit connectivity and an integrated Web browser. Depending on system size, features and deployment of IP, phones can represent up to 80% of the cost of a new system. Panasonic s IP telephones are lower-priced and comparably featured to Toshiba s IP sets. Panasonic offers a much broader line of digital sets at both entry level and mid-featured functionalities.

7 Call Center The Panasonic NCP500 includes key functionality for a small call center at no extra cost. An incoming call distribution (ICD) group can provide a small call center with call queuing, wrap-up, member login/logout, distribution to longest idle agent and VIP Calling (can assign priorities to call groups). Uniform Call Distribution (UCD) distributes calls evenly to the extension following the last extension to answer a call and supports 128 groups with 128 extensions per group. A supervisor display extension can be assigned to monitor call statistics like the number of calls waiting and to change member status. Cellular phones can be part of an ICD group (with a maximum four per group). For reporting, Panasonic customers can add the KX-NCV200 two-in-one system that combines an ACD Report Server and the KX-TVA200 Voice Processing System, enabling both call center reporting and voice processing in a single system. Reports (agent and group) based on incoming call data, including real-time call information such as extension status, call type and telephone numbers, are displayed to the ACD Report Client Windows-based PC. The Toshiba CIX40 has an ACD software option via the external Media Application Server that runs ACD call processing and MIS applications (360 agents, 72 extensions). Basic and enhanced features are available, including advanced call routing, skills-based routing, priority queuing, multiple group agent login, call recording, voice assistant ODBC database, text-to-speech and optional MIS interface. While the Panasonic NCP500 does not support full-featured ACD, an incoming call distribution group (included) provides a small call center with a good complement of functionality at no extra cost. Toshiba s call center solution, however, requires the external MicroMAS server and optional call center software. Additionally, Panasonic's ACD Report Server can provide performance reporting and voice processing in a single-server system two important functions in one.

8 Conclusion Panasonic NCP500 is an integrated and cost-effective telephony solution with the features and functionality most needed by small businesses. With an average street price of $513 for a 15-station NCP500 configuration with all common equipment, eight IP sets, seven digital sets, voic and desktop productivity software, Panasonic is about 22% less expensive than a comparable Toshiba solution. The NCP500 is not only more affordable, with integrated versus server-based functionality for applications like voic and desktop productivity, it is also easier for small businesses without dedicated IT personnel to install and maintain. With its greater scalability and investment protection, the Panasonic NCP500 is a safer choice for growing businesses.

Comparison of Panasonic NCP1000 vs. NEC UX5000 For the Small- to Medium-Sized Business Market December 2008

Comparison of Panasonic NCP1000 vs. NEC UX5000 For the Small- to Medium-Sized Business Market December 2008 Comparison of Panasonic NCP1000 vs. NEC UX5000 For the Small- to Medium-Sized Business Market December 2008 This report summarizes the major advantages of NCP1000 over UX5000 for the small to medium business

More information

Comparison of Panasonic NCP1000 vs. Avaya IP Office 500 For the Small- to Medium-Sized Business Market December 2008

Comparison of Panasonic NCP1000 vs. Avaya IP Office 500 For the Small- to Medium-Sized Business Market December 2008 Comparison of Panasonic NCP1000 vs. Avaya IP Office 500 For the Small- to Medium-Sized Business Market December 2008 This report summarizes the major advantages of NCP1000 over IP Office 500 for the small

More information

Panasonic Telephone Systems

Panasonic Telephone Systems Panasonic Telephone Systems www.voicesonic.com Phone: 877-289-2829 Comparison of Avaya IP Office 500 vs. Panasonic KX-TDE For the Small Business Market July 2008 This report summarizes the major advantages

More information

Call Centre Solutions

Call Centre Solutions Call Centre Solutions When Every Call Matters Topics of Discussion What happens when a call arrives Panasonic s Call Distribution Methods What happens when all the members / agents are busy or not available

More information

Business Telephone Systems. www.toshiba.com.au

Business Telephone Systems. www.toshiba.com.au Business Telephone Systems www.toshiba.com.au Toshiba gives you more... A world renowned leader in technology for more than 130 years, Toshiba delivers the most reliable IP business communication solutions

More information

business communications server KX-ns1000 Discover a world of benefits in one business communications solution.

business communications server KX-ns1000 Discover a world of benefits in one business communications solution. business communications server Discover a world of benefits in one business communications solution. An IP Platform to Deliver Business Communication INTRODUCING THE PANASONIC In the current era Business

More information

Panasonic NCP Features and Functions

Panasonic NCP Features and Functions Panasonic Telephone Systems Panasonic KX-NCP500 Panasonic KX-NCP1000 http://www.voicesonic.com Phone: 877-289-2829 Panasonic NCP Features and Functions Dealer Sales Training Program Panasonic KX-NCP500,

More information

Small Business Telephone System Enhanced Communication Solutions KX-TDA50G

Small Business Telephone System Enhanced Communication Solutions KX-TDA50G Small Business Telephone System Enhanced Communication Solutions KX-TDA50G Panasonic Enhanced Communications Solutions The Panasonic KX-TDA50G The Intelligent, Versatile and Affordable Communications Solution

More information

Benefits Of Upgrading To The Latest CIX Processor

Benefits Of Upgrading To The Latest CIX Processor Benefits Of Upgrading To The Latest CIX Processor The Bits: This document is a reference to help you discover the benefits of selling existing Strata CIX system upgrading to release 4 processor: ACTU3A,

More information

IP COMMUNICATION SYSTEM FOR SMALL BUSINE SS

IP COMMUNICATION SYSTEM FOR SMALL BUSINE SS The right call for your business. High Performance for Your Business Dozens of productivity and convenience features, right out of the box. One compact server, about the size of a phone book, supports

More information

KX-NCP500/1000 NCP Network Communication Platform. Panasonic System Networks Company of America. Home and Business Communications

KX-NCP500/1000 NCP Network Communication Platform. Panasonic System Networks Company of America. Home and Business Communications NCP500/1000 NCP Network Communication Platform Panasonic System Networks Company of America Home and Business Communications Enhanced Communications Solutions When it s your business, there s nothing small

More information

KX-TDA50G Small Business Telephone System. Panasonic System Networks Company of America. Home and Business Communications

KX-TDA50G Small Business Telephone System. Panasonic System Networks Company of America. Home and Business Communications KX-TDA50G Small Business Telephone System Panasonic System Networks Company of America Home and Business Communications Enhanced Communications Solutions The Panasonic KX-TDA50G The Intelligent, Versatile

More information

Contact Your Authorized Toshiba Dealer for a Demo, Estimate or Network Assessment.

Contact Your Authorized Toshiba Dealer for a Demo, Estimate or Network Assessment. Contact Your Authorized Toshiba Dealer for a Demo, Estimate or Network Assessment. TOSHIBA S AWARD WINNING BUSINESS TELEPHONE SYSTE The Innovative IP Communication Solution There is so much you need from

More information

KX-TDE100/200 BROCHURE EVERY VERY CALL ALL MATTERS

KX-TDE100/200 BROCHURE EVERY VERY CALL ALL MATTERS KX-TDE100/200 BROCHURE EVERY VERY CALL MATTERS ALL CALL ADVANCED BUSINESS COMMUNICATIONS Panasonic KX-TDE100 and KX-TDE200 systems are advanced business communication platforms designed to leverage the

More information

NCP Network Communication Platform Enhanced Communications Solutions KX-NCP500/1000

NCP Network Communication Platform Enhanced Communications Solutions KX-NCP500/1000 NCP Network Communication Platform Enhanced Communications Solutions KX-NCP500/1000 When it s your business, there s Panasonic Enhanced Communications Solutions Customized communication solutions for small

More information

IP COMMUNICATION PLATFORM KX-TDE600

IP COMMUNICATION PLATFORM KX-TDE600 IP COMMUNICATION PLATFORM KX-TDE600 Future Technology Today Advanced Business Communications for IP Networks The Panasonic KX-TDE600 Pure IP PBX system is an advanced convergence ready business telephony

More information

Equipment Overview. Overview of the KXNS700

Equipment Overview. Overview of the KXNS700 Equipment Overview Smart Hybrid PBX NS700 Overview of the KXNS700 Flexible IP Platform With the KXNS700, it is possible to add activation keys to flexibly increase capacity or functionality when required

More information

Small Business Telephone System

Small Business Telephone System Small Business Telephone System Enhanced Communication Solutions KX-TDA50G Will the TDA50G grow along with my business? The TDA50G features a modular design and so it will expand to accommodate a growing

More information

ATTERS CALL. Network Communication Platform. KX-NCP500 and KX-NCP1000 Unified Communication Solutions

ATTERS CALL. Network Communication Platform. KX-NCP500 and KX-NCP1000 Unified Communication Solutions VERY Advanced KX-NCP500 and KX-NCP1000 Unified Communication Solutions Network Communication Platform communications solutions designed to enable your business Unified Communications. Enhance and streamline

More information

KX-TDE100/200/600 BROCHURE EVERY VERY CALL ATTERS CALL MATTERS

KX-TDE100/200/600 BROCHURE EVERY VERY CALL ATTERS CALL MATTERS KX-TDE100/200/600 BROCHURE VERY EVERY CALL MATTERS CALL ATTERS ADVANCED BUSINESS COMMUNICATIONS Panasonic KX-TDE series are advanced business communication platforms designed to leverage the most out of

More information

IP COMMUNICATION SYSTEM FOR SMALL BUSINESS

IP COMMUNICATION SYSTEM FOR SMALL BUSINESS IP COMMUNICATION SYSTEM FOR SMALL BUSINESS The Right Call For Your Business Sophisticated IP communications made easy and affordable for small businesses or branch offices with up to 40 users. EP Your

More information

With HD quality Full transparent networking features And on-demand capacity enhancements

With HD quality Full transparent networking features And on-demand capacity enhancements Always more than you expect Panasonic NS1000 SIP BUSINESS COMMUNICATIONS SERVER With HD quality Full transparent networking features And on-demand capacity enhancements The NS1000 at a glance SIP and IP

More information

DISCOVER A WORLD OF BENEFITS IN ONE BUSINESS COMMUNICATIONS SOLUTION BUSINESS COMMUNICATIONS SERVER KX-NS1000 TECHNOLOGY FOR A BETTER WORKING WORLD

DISCOVER A WORLD OF BENEFITS IN ONE BUSINESS COMMUNICATIONS SOLUTION BUSINESS COMMUNICATIONS SERVER KX-NS1000 TECHNOLOGY FOR A BETTER WORKING WORLD DISCOVER A WORLD OF BENEFITS IN ONE BUSINESS COMMUNICATIONS SOLUTION BUSINESS COMMUNICATIONS SERVER TECHNOLOGY FOR A BETTER WORKING WORLD An IP Platform to Deliver Business Communication Solutions Communication

More information

Converged IP Communications Platform

Converged IP Communications Platform Converged IP Communications Platform Enhanced Communications Solutions KX-TDE Series The intelligent, versatile communications solution A growing online retailer, a busy hospital a growing restaurant chain,

More information

KX-NCP500/1000 BROCHURE EVERY VERY CALL ALL MATTERS

KX-NCP500/1000 BROCHURE EVERY VERY CALL ALL MATTERS KX-NCP500/1000 BROCHURE EVERY VERY CALL MATTERS ALL CALL UNIFIED COMMUNICATIONS YET SIMPLIFIED ENHANCED The Panasonic Network Communication Platforms (KX-NCP) are advanced business communication solutions

More information

MORE ACCESSIBILITY HIGHER QUALITY COMMUNICATIONS CONNECTING YOUR FUTURE KX-NS500 UNIFIED COMMUNICATIONS PLATFORM

MORE ACCESSIBILITY HIGHER QUALITY COMMUNICATIONS CONNECTING YOUR FUTURE KX-NS500 UNIFIED COMMUNICATIONS PLATFORM MORE ACCESSIBILITY HIGHER QUALITY COMMUNICATIONS KX-NS500 UNIFIED COMMUNICATIONS PLATFORM CONNECTING YOUR FUTURE 1 THE SYSTEM THAT GROWS WITH YOUR BUSINESS Save communication costs Save network costs Save

More information

E X P E R I E N C E T H E EDGE

E X P E R I E N C E T H E EDGE EXPERIENCE THE EDGE The Right Call For Your Business One of your most important business assets is your IP communication system. The right system gives you the power to attract customers, increase productivity,

More information

KX-NCP500/1000 BROCHURE EVERY VERY CALL CALL MATTERS. Network Communication Platform

KX-NCP500/1000 BROCHURE EVERY VERY CALL CALL MATTERS. Network Communication Platform KX-NCP500/1000 BROCHURE EVERY VERY CALL CALL MATTERS Network Communication Platform UNIFIED COMMUNICATIONS YET SIMPLIFIED ENHANCED The Panasonic Network Communication Platforms (KX-NCP) are advanced business

More information

KX-NS1000 IP Communications Platform SOLUTIONS FOR BUSINESS

KX-NS1000 IP Communications Platform SOLUTIONS FOR BUSINESS KX-NS1000 IP Communications Platform SOLUTIONS FOR BUSINESS Real-Time Communications for Real-World Business Today s employees are spread out across multiple locations from corporate headquarters to home

More information

Business Telephones and Consoles IP, Digital and Wireless. Helping You Communicate Better

Business Telephones and Consoles IP, Digital and Wireless. Helping You Communicate Better Business Telephones and Consoles IP, Digital and Wireless Helping You Communicate Better Innovation The Right Choice Your communications system is much more than a telephone network. It s your vital connection

More information

Advanced Business Communications for IP Networks. A Converged IP Platform offering advanced business solutions for single or multi-site networks.

Advanced Business Communications for IP Networks. A Converged IP Platform offering advanced business solutions for single or multi-site networks. KX-TDE Pure IP PBX Advanced Business Communications for IP Networks Investment in a telecommunication system requires business communication foresight. Businesses need to be able to effectively communicate

More information

KX-NCP500/1000 UNIFIED COMMUNICATIONS SYSTEM. the voice of business

KX-NCP500/1000 UNIFIED COMMUNICATIONS SYSTEM. the voice of business KX-NCP500/1000 UNIFIED COMMUNICATIONS SYSTEM the voice of business PANASONIC UNIFIED COMMUNICATIONS SOLUTION Panasonic Network Communication Platform brings together the power of the web, business applications

More information

KX-TDE Series Converged IP Communications Platform. Panasonic System Networks Company of America. Home and Business Communications

KX-TDE Series Converged IP Communications Platform. Panasonic System Networks Company of America. Home and Business Communications KX-TDE Series Converged IP Communications Platform Panasonic System Networks Company of America Home and Business Communications Enhanced Communications Solutions The intelligent, versatile communications

More information

NCP500 NEW BUSINESS EDITIONS BROCHURE EVERY CALL MATTERS. Network Communication Platform

NCP500 NEW BUSINESS EDITIONS BROCHURE EVERY CALL MATTERS. Network Communication Platform NCP500 NEW BUSINESS EDITIONS BROCHURE EVERY CALL MATTERS Network Communication Platform NCP500 NEW BUSINESS EDITIONS The NCP500 express New Business Editions, are designed to meet your business communication

More information

CALL EVERY MATTERS. Endless Possibilities with a Wide range of Devices. Terminals Brochure. Panasonic PBX platforms support the stylish

CALL EVERY MATTERS. Endless Possibilities with a Wide range of Devices. Terminals Brochure. Panasonic PBX platforms support the stylish EVERY Panasonic PBX platforms support the stylish CALL and intuitive range of Digital, IP, and DECT wireless telephones. And with support for Applications and Conference units - companies have an extensive

More information

Communication Assistant Series Productivity Application Suite

Communication Assistant Series Productivity Application Suite Communication Assistant Series Productivity Application Suite Seamless Networking Across Multiple Platforms Enhanced Voice Messaging Versatile, Intuitive Conferencing Options Panasonic System Networks

More information

KX-NCP500 / KX-NCP1000

KX-NCP500 / KX-NCP1000 KX-NCP500 / KX-NCP1000 Network Communication Platform Unified Communications Anytime, Anywhere Communication as a factor of success Enhance your business with solutions designed to meet your ever changing

More information

Six Questions to Answer When Buying a Phone System

Six Questions to Answer When Buying a Phone System 2016 NEW PHONE SYSTEM BUYER S GUIDE Six Questions to Answer When Buying a Phone System In addition to the most comprehensive portfolio of voice communications, data and wireless networking products in

More information

Communication Assistant Series Productivity Application Suite

Communication Assistant Series Productivity Application Suite Communication Assistant Series Productivity Application Suite Seamless Networking Across Multiple Platforms Enhanced Voice Messaging Versatile, Intuitive Conferencing Options Panasonic System Networks

More information

Hybrid IP PBX System KX-TDA30

Hybrid IP PBX System KX-TDA30 Hybrid IP PBX System KX-TDA30 LTD KXTDA30_EN_2010_v1.indd 3 3/12/10 3:29:25 PM TABLE OF CONTENTS Introduction to the KX-TDA30 System... 3 Digital Telephone Features... 4 Digital Telephone Set... 5 Features

More information

Discover a world of benefits in one business communications solution.

Discover a world of benefits in one business communications solution. System Capacity Maximum Trunks The supports the following number of trunks. Type Stand-alone System with 1 Legacy Gateway KX-NCP500/1000 KX-TDE100/TDA100 KX-TDE200/TDA200 KX-TDE600/620, KX-TDA600/620 One-look

More information

Helping You Communicate Better IP, Digital and Wireless Business Telephones and Consoles

Helping You Communicate Better IP, Digital and Wireless Business Telephones and Consoles Helping You Communicate Better IP, Digital and Wireless Business Telephones and Consoles 8-button large LCD with HTML support IP speakerphone TOSHIBA DELIVERS IT ALL The well-equipped company looks for

More information

Panasonic Communications Product Announcement

Panasonic Communications Product Announcement Panasonic Communications Product Announcement January 18th 2012 Executive Summary Panasonic Communication Systems continue to meet the needs of small and midsized customers with leading market share in

More information

BUSINESS COMMUNICATION SYSTEMS Product Lineup

BUSINESS COMMUNICATION SYSTEMS Product Lineup BUSINESS COMMUNICATION SYSTEMS Product Lineup 2 Why Panasonic? Hybrid System Enables you to combine both IP and legacy system according to your needs, to construct systems that are fl exible and cost effective.

More information

Converged IP Communications Platform

Converged IP Communications Platform Converged IP Communications Platform Enhanced Communications Solutions KX-TDE600 The intelligent, versatile communications solution A large corporation with hundreds of employees, a major hospital in the

More information

News. PANASONIC S DIGITAL HYBRID IP-PBX Solutions For The Next Generation of Communications Technology To Be Sold and Serviced by USA PhoneCenters

News. PANASONIC S DIGITAL HYBRID IP-PBX Solutions For The Next Generation of Communications Technology To Be Sold and Serviced by USA PhoneCenters FOR IMMEDIATE RELEASE USA PhoneCenters signs with Panasonic to Sale and Service Contacts: News Carol Speir Jim Harvey USA PhoneCenters USA PhoneCenters 856-761-1000 x145 856-761-1000 x139 CSpeir@USAPhone.com

More information

IP Office - Voice Communications Capabilities

IP Office - Voice Communications Capabilities IP Office - Voice Communications Capabilities IP Office offers full voice functionality with a comprehensive list of features and benefits for the small and mid-sized business and branch office, including:

More information

The Raven Computers introduction to Avaya IP Office

The Raven Computers introduction to Avaya IP Office The Raven Computers introduction to Avaya IP Office IP Office - advanced communication for any company 10 reasons to choose Avaya IP Office 1 The right model for your business - With several models to

More information

TERMINALS BROCHURE EVERY VERY CALL ALL MATTERS

TERMINALS BROCHURE EVERY VERY CALL ALL MATTERS TERMINALS BROCHURE EVERY VERY CALL MATTERS ALL CALL PANASONIC TERMINALS TELEPHONE Panasonic provides a wide range of telephone terminals to suit all your business needs, including Digital, IP and DECT.

More information

Avaya IP Office Solution

Avaya IP Office Solution Avaya IP Office Solution The All-In-One Solution for Your Business Needs Converged Voice and Data Networks Customer Relationship Management Unified Communication Supported by: Avaya Labs and Services HThe

More information

IP Office - Small Office Edition IP406 IP412 Office

IP Office - Small Office Edition IP406 IP412 Office Avaya IP Office is an all-in-one solution specially designed to meet the communications challenges facing small and medium sized businesses. Due to its modular design, the solution can scale from 2 to

More information

Every Call Matters. Endless Possibilities with a wide range of devices

Every Call Matters. Endless Possibilities with a wide range of devices Endless Possibilities with a wide range of devices Panasonic PBX platforms support the stylish and intuitive Digital and IP telephones, SIP phones, and DECT wireless phones. And with support for IP softphones

More information

Feature Seat and Device Summary

Feature Seat and Device Summary CLOUD VOICE COMPREHENSIVE, ENTERPRISE-GRADE COMMUNICATION Feature Seat and Device Summary Customized Cloud Communication Services Cloud gives companies the benefits of a cloud service such as simplified

More information

GREATER FLEXIBILITY CONNECTING YOUR FUTURE HIGHER QUALITY COMMUNICATION KX-NS700 UNIFIED COMMUNICATIONS PLATFORM

GREATER FLEXIBILITY CONNECTING YOUR FUTURE HIGHER QUALITY COMMUNICATION KX-NS700 UNIFIED COMMUNICATIONS PLATFORM GREATER FLEXIBILITY HIGHER QUALITY COMMUNICATION KX-NS700 UNIFIED COMMUNICATIONS PLATFORM CONNECTING YOUR FUTURE REDUCE COSTS INCREASE SATISFACTION IMPROVE EFFICIENCY CHOOSE THE SMART HYBRID PBX SYSTEM

More information

LDK STEP INTO THE FUTURE

LDK STEP INTO THE FUTURE LDK STEP INTO THE FUTURE READY FOR THE FUTURE IS YOUR BUSINESS BENEFITING FROM THE EVOLUTION IN COMMUNICATIONS? n Use an IP phone at home or when you are travelling to make and receive calls as if you

More information

ALWAYS MORE THAN YOU EXPECT COMMUNICATIONS. ASSISTANT v4 INSTANT PRESENCE AND AVAILABILITY ENHANCE PRODUCTIVITY AND COLLABORATION

ALWAYS MORE THAN YOU EXPECT COMMUNICATIONS. ASSISTANT v4 INSTANT PRESENCE AND AVAILABILITY ENHANCE PRODUCTIVITY AND COLLABORATION ALWAYS MORE THAN YOU EXPECT COMMUNICATIONS ASSISTANT v4 INSTANT PRESENCE AND AVAILABILITY ENHANCE PRODUCTIVITY AND COLLABORATION COMMUNICATIONS ASSISTANT VERSION 4 Panasonic Communication Assistant (CA)

More information

The All-In-One Solution for Your Business Needs. Avaya TM. IP Office Solution

The All-In-One Solution for Your Business Needs. Avaya TM. IP Office Solution Avaya TM IP Office Solution The All-In-One Solution for Your Business Needs Converged Voice and Data Networks Customer Relationship Management Unified Communication Supported by: Avaya Labs and Services

More information

Businesses Save Money with Toshiba s New SIP Trunking Feature

Businesses Save Money with Toshiba s New SIP Trunking Feature TOSHIBA Strata CIX Product Bulletin PBCIX-0056 Dec. 7, 2007 Businesses Save Money with Toshiba s New SIP Trunking Feature For business trying to save money on telecommunications tariffs, conventional technology

More information

Top 10 Reasons to choose Panasonic

Top 10 Reasons to choose Panasonic Top 10 Reasons to choose Panasonic About Panasonic 47th largest company in the world Spends $5B annually on R&D Design, build and sell over 14,000 products worldwide Named leader in small business phone

More information

For a Converged World

For a Converged World For a Converged World ... the right technology, the right time, the right choice. Aspire from NEC is a family of telephone systems ranging in size from 4 to hundreds of extensions tailored to meet the

More information

Business Telephone Systems

Business Telephone Systems Business Telephone Systems NEW PBX SYSTEMS Panasonic's new KX-TDA30/100/00 Hybrid IP PBX is a family of networkoriented products. They are designed to support IP telephony, first- and thirdparty computer

More information

The All-In-One Solution for Your Business Needs. Avaya IP Office Family Overview. Converged Voice and Data Networks. Customer Relationship Management

The All-In-One Solution for Your Business Needs. Avaya IP Office Family Overview. Converged Voice and Data Networks. Customer Relationship Management Avaya IP Office Family Overview The All-In-One Solution for Your Business Needs Converged Voice and Data Networks Customer Relationship Management Unified Communication All supported by Avaya Labs and

More information

Accurately access your company phone directory with the 12-key alphanumeric keypad.

Accurately access your company phone directory with the 12-key alphanumeric keypad. Endpoint Solutions Endpoint Features Inter-Tel offers a diverse and comprehensive range of endpoints to cater for even the most demanding communication solution. As technology evolves people are changing

More information

KX-NS1000 DISCOVER A WORLD OF BENEFITS IN ONE BUSINESS COMMUNICATIONS SOLUTION.

KX-NS1000 DISCOVER A WORLD OF BENEFITS IN ONE BUSINESS COMMUNICATIONS SOLUTION. Business Communications Server DISCOVER A WORLD OF BENEFITS IN ONE BUSINESS COMMUNICATIONS SOLUTION. An IP Platform to Deliver Business Communication INTRODUCING THE PANASONIC In the current era Business

More information

Network Communication Platform. Every Call Matters. KX-NCP500 and KX-NCP1000 Unified Communication Solutions

Network Communication Platform. Every Call Matters. KX-NCP500 and KX-NCP1000 Unified Communication Solutions Network Communication Platform KX-NCP500 and KX-NCP1000 Unified Communication Solutions Network Communication Platforms are advanced communication solutions designed to enable businesses achieve Unified

More information

MITEL. 5000 Communications Platform

MITEL. 5000 Communications Platform MITEL 5000 Communications Platform Today s Hybrid Communications Platform In today s competitive business environment, you understand the need to optimize the performance of your organization by utilizing

More information

Network Communication Platform. KX-NCP1000 Pure IP PBX

Network Communication Platform. KX-NCP1000 Pure IP PBX Network Communication Platform KX-NCP1000 Pure IP PBX Connecting People, Connecting Business. NCP Solutions Panasonic s Network Communication Platforms (KX-NCP) are advanced communication solutions designed

More information

Business Telephones and Consoles Helping You Communicate Better

Business Telephones and Consoles Helping You Communicate Better Business Telephones and Consoles Helping You Communicate Better Choose Innovation Your communications system is much more than a telephone network. It s your vital connection to current customers and new

More information

Avaya Product Comparison

Avaya Product Comparison Avaya Product Comparison Small and Medium Enterprise Systems June 2012 Architecture / Models Single Server; Hybrid IP PBX The IP Office 500 is a single SME Communications platform with pay as you grow

More information

OfficeServ Solutions

OfficeServ Solutions OfficeServ Solutions Solutions Overview While this proposal has been customized for your current business needs, Samsung has several other applications that may be utilized to support your future business

More information

Panasonic. Hybrid IP-PBX Solution Toward your Future NETCOM

Panasonic. Hybrid IP-PBX Solution Toward your Future NETCOM Panasonic Hybrid IP-PBX Solution Toward your Future NETCOM Panasonic Hybrid IP-PBX PBX Highlights 1. Wireless Solution 2. Networking Solution (VoIP) 3. Built-in in Hotel feature 4. Call Centre feature

More information

Inter-Tel 5000 Network Communications Solutions

Inter-Tel 5000 Network Communications Solutions Inter-Tel 5000 Network Communications Solutions 2006 Today s IP-Centric Communications Platform In today s competitive business environment, you understand the need to optimize the performance of your

More information

The 21 st Century Business Telephone System. VOIP PBX Telephone System

The 21 st Century Business Telephone System. VOIP PBX Telephone System The 21 st Century Business Telephone System VOIP PBX Telephone System Develop with open standard PLATON is an all-in-one IP-PBX solution for your business operation. It s a PBX system which connect all

More information

Telephony Telephony more than just a phone system.

Telephony Telephony more than just a phone system. Telephony Telephony more than just a phone system. Telephony En Pointe ECS provides an end-to-end telephony solution based around the latest bleeding edge technology from Cisco Systems the Cisco Hosted

More information

INTRODUCING THE CISCO UNIFIED COMMUNICATIONS SYSTEM

INTRODUCING THE CISCO UNIFIED COMMUNICATIONS SYSTEM INTRODUCING THE CISCO UNIFIED COMMUNICATIONS SYSTEM Business Challenges Today Ever-changing complex business needs Teams that are not in the same physical location Telecommuting and mobile staff The need

More information

Always more than you expect Panasonic. Telephone Terminals

Always more than you expect Panasonic. Telephone Terminals Always more than you expect Panasonic Telephone Terminals DIGITAL TELEPHONY The KX-DT300 series digital telephones deliver advanced productivity features, including a large display, bluetooth headset options

More information

Services. IP Telephony

Services. IP Telephony A v a y a I P O f f i c e T e l e p h o n e s S i m p l i f y i n g y o u r e v e r y d a y c o m m u n i c a t i o n s T h e r i g h t t e l e p h o n e c a n i m p r o v e t h e e f f i c i e n c y a

More information

pocket PCs PDAs desktop phones Endpoints begin with Inter-Tel video and multimedia units

pocket PCs PDAs desktop phones Endpoints begin with Inter-Tel video and multimedia units Inter-Tel Endpoints Endpoints begin with Inter-Tel Today s dynamic communications landscape requires multi-device options from handheld PDAs, Pocket PCs, PCs, desktop phones and cell phones, to video and

More information

Inter-Tel Axxess End Points

Inter-Tel Axxess End Points Inter-Tel Axxess End Points End points begin with Inter-Tel pocket PCs PDAs desktop phones video and multimedia units Today s dynamic communications landscape requires multi-device options from handheld

More information

THAN YOU EXPECT TELEPHONE TERMINALS

THAN YOU EXPECT TELEPHONE TERMINALS ALWAYS MORE PANASONIC THAN YOU EXPECT TELEPHONE TERMINALS WHICH PANASONIC TELEPHONE TERMINAL SOLUTION IS BEST FOR YOUR BUSINESS? For businesses, personal contact with customers is a significant factor

More information

Avaya IP Office Unified Communications for Small Business

Avaya IP Office Unified Communications for Small Business Avaya IP Office Unified Communications for Small Business Unified Communications for Small Business is a suite of applications that: Turns a home phone into an IP Office telephone with the Phone Manager

More information

Samsung OfficeServ Messaging Solutions. Transform your business through greater professionalism and efficiency. www.samcom.com.au. Messaging Solutions

Samsung OfficeServ Messaging Solutions. Transform your business through greater professionalism and efficiency. www.samcom.com.au. Messaging Solutions www.samcom.com.au Samsung Messaging Solutions Samsung Messaging Solutions Transform your business through greater professionalism and efficiency Samsung Messaging Solutions In today s highly competitive

More information

COMXCHANGE. PBX Call Accounting Voicemail Workflow Management

COMXCHANGE. PBX Call Accounting Voicemail Workflow Management PBX Call Accounting Voicemail Workflow Management ComXchange TM is the first IP PBX built from the ground up specifically for the lodging industry. Unlike proprietary systems that lock you in with specialized

More information

IP COMMUNICATION SERVER

IP COMMUNICATION SERVER IP COMMUNICATION SERVER Ensure Your Business Success In today s highly competitive business environment, effective and reliable communication is critical to the success of your business. Providing the

More information

NS500 Product Concept

NS500 Product Concept NS500 Product Concept Product Concept NS500 The KX-NS500 is the successor to the TDA100/100D for the SMB Market Integrated Voice Mail Great TCO Networked Unified Communications Full CA functions Modern

More information

Artisoft s TeleVantage Small Office Edition Phone System

Artisoft s TeleVantage Small Office Edition Phone System Artisoft s TeleVantage Small Office Edition Phone System The right phone system can be a strategic asset to your company. Your phone system is most often the first interaction that a potential customer

More information

7030 7100 7200-S 7200 7400

7030 7100 7200-S 7200 7400 the convergence of power and flexibility OfficeServ 7000 Series Enterprise IP Communication Solutions 7030 7100 7200-S 7200 7400 7000 Series Enhance productivity by empowering workers to connect and communicate

More information

Toshiba CIX40 Solution Big On Performance, Small On Cost. Powerful Communications Made Affordable

Toshiba CIX40 Solution Big On Performance, Small On Cost. Powerful Communications Made Affordable Toshiba CIX40 Solution Big On Performance, Small On Cost Powerful Communications Made Affordable CIX40 Power to Your Business Benefits To Your Business Ideal for single site companies Sized Right for Small

More information

The Best Communications Solution for your business ipecs-lik

The Best Communications Solution for your business ipecs-lik Your Communications Solution The Best Communications Solution for your business ipecs-lik ipecs-lik Simply Unifying for SMB Communications 02 As your workforce becomes more mobile and dependant on ease

More information

To learn more about the Vertical SBX IP go to www.sbxip.com

To learn more about the Vertical SBX IP go to www.sbxip.com To learn more about the Vertical SBX IP go to www.sbxip.com Vertical Communications, Inc. 3979 Freedom Circle, Suite 400 Santa Clara, CA 95054 www.vertical.com 2010 Vertical Communications, Inc. Vertical

More information

Your Communications Solution. The Best Communications Solution for your business ipecs-lik. ipecs is an Ericsson-LG Brand

Your Communications Solution. The Best Communications Solution for your business ipecs-lik. ipecs is an Ericsson-LG Brand Your Communications Solution The Best Communications Solution for your business ipecs-lik ipecs is an Ericsson-LG Brand ipecs-lik Simply Unifying for SMB Communications 02 Ericsson-LG In a connected world,

More information

OAISYS and Toshiba: Call Recording Solution Configuration. An OAISYS White Paper

OAISYS and Toshiba: Call Recording Solution Configuration. An OAISYS White Paper OAISYS and Toshiba: Call Recording Solution Configuration An OAISYS White Paper Table of Contents Introduction... 3 Toshiba Strata CIX Networks... 4 Single Audio Connection Point... 4 Trunk Integration

More information

The 21 st Century Business Telephone System. VOIP PBX Telephone System

The 21 st Century Business Telephone System. VOIP PBX Telephone System The 21 st Century Business Telephone System VOIP PBX Telephone System Develop with open standard PLATON is an all-in-one IP-PBX solution for your business operation. It s a PBX system which connect all

More information

Silent Observer. Call Recording Solutions. Professional Services. Enterprise Solutions. Call Centers IVR TT/VR. SIP Based IVR.

Silent Observer. Call Recording Solutions. Professional Services. Enterprise Solutions. Call Centers IVR TT/VR. SIP Based IVR. Silent Observer Call Recording Solutions Professional Services Enterprise Solutions Call Centers IVR TT/VR SIP Based IVR Call Recording Call Accounting Conference Bridge SIP Soft-phones PBX Monitoring

More information

Strata CIX40 IP Communication Solutions For Small Business

Strata CIX40 IP Communication Solutions For Small Business Strata CIX40 IP Communication Solutions For Small Business SMALL BUSINESSES NEED BIG COMPANY PERFORMANCE When it comes to telecommunications, the Strata CIX40 IP business communication system delivers.

More information

CloudPBX. A Big Business Phone System without the Big Business Price. Are you ready to upgrade your communications services?

CloudPBX. A Big Business Phone System without the Big Business Price. Are you ready to upgrade your communications services? CloudPBX A Big Business Phone System without the Big Business Price Are you ready to upgrade your communications services? UPGRADE YOUR COMMUNICATIONS SERVICE Link s CloudPBX brings a big-business phone

More information

COMXCHANGE. PBX Call Accounting Voicemail Workflow Management

COMXCHANGE. PBX Call Accounting Voicemail Workflow Management PBX Call Accounting Voicemail Workflow Management ComXchange is the first IP PBX built from the ground up specifically for the lodging industry. Unlike proprietary systems that lock you in with specialized

More information

IP Telecommunications platform KX-TDE600 Pure IP PBX

IP Telecommunications platform KX-TDE600 Pure IP PBX IP Telecommunications platform KX-TDE600 Pure IP PBX KX-TDE600 An advanced business solution for medium to large enterprise. A solution to give your business communications a scalable competitive edge

More information

Cisco Unified Communications System Release 6.1 Enriches Collaboration Through a Unified Workspace

Cisco Unified Communications System Release 6.1 Enriches Collaboration Through a Unified Workspace Cisco Unified Communications System Release 6.1 Enriches Collaboration Through a Unified Workspace PB439773 Cisco continues to deliver new products and features that extend unified communications across

More information

KIPCOM Limited. Contrex Service Description

KIPCOM Limited. Contrex Service Description KIPCOM Limited Contrex Service Description CONTREX Contrex represents a new generation of communications platform. This new generation of PABX s is often referred to as an IP based PABX. The 'IP' refers

More information