Installing LearningBay Enterprise Part 2

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1 Installing LearningBay Enterprise Part 2

2 Support Document Copyright 2012 Axiom. All Rights Reserved. Page 1 Please note that this document is one of three that details the process for installing LearningBay Enterprise. The steps described inside each section do not need to be done sequentially but there are several components that must be installed prior to using these documents Internet Information Services (IIS) 6.0+, Microsoft SQL Server Database 2008 R2 and SQL Server Management Studio. Install SQL Server Express 2008 R2 as an alternative if the company doesn t have licenses for the full version. The steps for installing SQL Server Express 2008 R2 are included. 01 Install SQL Server Express 2008 R2 Skip this section if Microsoft SQL Server 2005 or higher is already installed. The following steps are for those who do not have access to a full license for the SQL Server database. SQL Server Express provides the all the functionality required to run LearningBay Enterprise. 1. Download the correct version for the 64 (x64) or 32 bit (x86) installation for SQL Server Express 2008 R2 with Tools. Here is the link to download either versions: 2. Once the proper file is downloaded, double click to run. This executable file will unzip all of the required files, which will take a few minutes. Once ready, the SQL Server Installation Center window opens.

3 Support Document Copyright 2012 Axiom. All Rights Reserved. Page 2

4 Support Document Copyright 2012 Axiom. All Rights Reserved. Page 3 3. Click on the first link: New installation or add new features to an existing installation. 4. This will take a few minutes to start, and as a reminder, the box below opens to confirm the process has started. 5. Click inside the box to accept the License Terms and press the NEXT button.

5 Support Document Copyright 2012 Axiom. All Rights Reserved. Page 4

6 Support Document Copyright 2012 Axiom. All Rights Reserved. Page 5 6. The Setup Support Files pane opens as it automatically runs to determine what needs to happen next. 7. Typically, all of the Features in the next pane are enabled. If not, manually click inside the boxes or press the Select All button. Then press Next to continue.

7 Support Document Copyright 2012 Axiom. All Rights Reserved. Page 6

8 Support Document Copyright 2012 Axiom. All Rights Reserved. Page 7 8. The name of the SQL Server instance will be determined by company naming conventions so please refer to any internal document, as required. Remember that this is the name of the server instance, not the name of the computer or the database. In this example, the name SQLExpress is the default name used the installation program. Also note the directory that is current set to be the root for the SQL Server. Make changes here as needed. Press the NEXT button when ready.

9 Support Document Copyright 2012 Axiom. All Rights Reserved. Page 8 9. Next, determine what accounts to use with the SQL Server services. In this example, the default setting was selected and the NEXT button is pressed to continue. 10. Determine if a Windows or SQL Server authentication is required. Windows Authentication requires a valid login account on the PC while the SQL Server Authentication requires a

10 Support Document Copyright 2012 Axiom. All Rights Reserved. Page 9 Login into the system administrator account (sa). Note how in the illustration that Mixed Mode is selected and a password is entered for the sa account. Of course, the type of authentication can be changed any time. 11. The next pane that is display is for Error Reporting. When there are no errors, the page displays as shown below. Press the NEXT button to continue.

11 Support Document Copyright 2012 Axiom. All Rights Reserved. Page The installation proceeds using all of the settings selected. A progress bar display how far along the program is in the process. Now wait until the installation is completed.

12 Support Document Copyright 2012 Axiom. All Rights Reserved. Page The final page shows that the SQL Server install was completed successfully. Press the CLOSE button to complete the installation.

13 Support Document Copyright 2012 Axiom. All Rights Reserved. Page This returns to the beginning Installation Center box. Close the box by clicking the on X in the upper right corner. When ready, proceed to the next section. 02 Create and Restore the Learning Database Because the process for creating and restoring the learning database is the same, whether working with the full version of Microsoft SQL Server or the free version of SQL Server Express, no distinction between the two products will be made in the remaining pages.

14 Support Document Copyright 2012 Axiom. All Rights Reserved. Page Click on the START button and navigate to the SQL Server Management Tools program. Press the link to open the program. 2. A login to the SQL Server is required. Before logging into the system, note the name of the SQL Server instance. Since this name will be required when connection to Web+, consider copying the name and pasting it into Notepad for later use. If using Windows Authentication, just press the CONNECT button. Otherwise, switch Windows Authentication to enter a SQL Server administrator login.

15 Support Document Copyright 2012 Axiom. All Rights Reserved. Page Once logged in successfully, the SQL Server name is displayed at the top of the tree, along the side pane. 4. If this is a new install of SQL Server, then only a sample database is displayed. Before the standard LearningBay database can be restored, a new one has to be created.

16 Support Document Copyright 2012 Axiom. All Rights Reserved. Page Right click on top of the DATABASES folder inside the left pane and select NEW DATABASE from the popup menu.

17 Support Document Copyright 2012 Axiom. All Rights Reserved. Page The New Database dialog box opens. Enter the name (in lower case) lweb axiom inside the Database Name field and leave the Owner as default. When ready, press the OK button. 7. The new database is created and the name appears as a sub directory inside the Database folder found inside the Object Explorer on the left pane.

18 Support Document Copyright 2012 Axiom. All Rights Reserved. Page Click on the plus symbol (+) next to the lweb axiom folder and then the Tables folder. Note that only the default System Tables folder appears. The required LearningBay tables are not present. The next step is to create the required tables by restoring the default database that is part of the installation process. 9. Right click on top of the lweb axiom folder in the left pane and select the following from the popup menu: TASKS RESTORE DATABASE

19 Support Document Copyright 2012 Axiom. All Rights Reserved. Page The Restore Database box opens. Note the name along the top identifies the selected database. If the name lweb axiom doesn t display, press the CANCEL button on the lower right corner and repeat the previous step. One important point to make is that this box consists of two pages of settings. The General link, the default page, presents the first options that need to be set. 11. Under the Source for restore label, change the option to FROM DEVICE and click on the button along the right to locate the existing database

20 Support Document Copyright 2012 Axiom. All Rights Reserved. Page When the Specify Backup box opens, click on the ADD button and navigate to the folder where the Axiom/LearningBay template database is stored. 13. In this example, the axiomsql2005.bak file is located in the c:\axiom directory. Just navigate to where the LearningBay Enterprise install files were unzipped. When ready, select the backup file and press the OK button to continue.

21 Support Document Copyright 2012 Axiom. All Rights Reserved. Page Note how the path and name for the select backup file displays inside the Specify Backup box. When ready, press the OK button.

22 Support Document Copyright 2012 Axiom. All Rights Reserved. Page Now choose to restore the LWEB Axiom backup file by clicking inside the selection box under the Restore label on the left. A check mark displays inside the box when the database is selected.

23 Support Document Copyright 2012 Axiom. All Rights Reserved. Page Now click on the Options link to open the second settings page. 17. Enable the Overwrite the existing database option.

24 Support Document Copyright 2012 Axiom. All Rights Reserved. Page Note how where the restored database is going to be placed. Make changes, if necessary. 19. Click on the first option under the Recovery State label. This ensures the restored database is ready to be used. 20. When ready, press the OK button to start the restoration process.

25 Support Document Copyright 2012 Axiom. All Rights Reserved. Page The process begins and the status is displayed along the lower left corner of the Restore Database box. The process is complete at 100% and the confirmation box opens stating the selected database was successful restored. Press the OK button to continue. 22. The restored database now displays the required set of tables, all of which are required to run LearningBay Enterprise.

26 Support Document Copyright 2012 Axiom. All Rights Reserved. Page Run the LearningBay Enterprise Setup File Up to this point, several tasks have been completed: The Web+ error has been fixed. IIS 6+ has been configured properly. The SQL Server database has been restored. Now the LearningBay Enterprise software can be installed. 1. Go back to Windows Explorer and navigate to where the installation files are stored. In this example, the files are found in the c:\axiom directory. Double click the Oct2009_Install folder and then the file LBE SETUP.EXE to start the installation.

27 Support Document Copyright 2012 Axiom. All Rights Reserved. Page The setup wizard opens. Press the OK button to continue. 3. Click to accept the agreement and press the OK button.

28 Support Document Copyright 2012 Axiom. All Rights Reserved. Page The software is now ready for installation. Click on the INSTALL button to continue.

29 Support Document Copyright 2012 Axiom. All Rights Reserved. Page The process starts with the Web+ installation. This is the middleware required to run LearningBay enterprise. Complete with its own scripting language, Web+ uses these scripts to process requests, as well as writes and retrieves information from the database. 6. Press the NEXT button to continue.

30 Support Document Copyright 2012 Axiom. All Rights Reserved. Page Click to accept the agreement and press the NEXT button to continue. 8. The next step is to select the default virtual web site. This is why the Axiom site was created early when IIS was configured. Select Axiom from the list and press the NEXT button to continue.

31 Support Document Copyright 2012 Axiom. All Rights Reserved. Page Enter the Server Name. In this example, the IP Address for the example server is used. When ready, press the NEXT button. 10. Select Microsoft SQL Server as the database and press the NEXT button.

32 Support Document Copyright 2012 Axiom. All Rights Reserved. Page Enter the SQL Server name (include the IP Address or server name). A SQL administrator login account can be entered but it can always be assigned later. When ready, press the NEXT button to continue. 12. If the previous information is entered correctly, this next step appears immediately. When the server name is entered incorrectly, the installation program attempts to connect several times before returning back to Step 11. If that happens, confirm that server names are correct and reenter. When successful, the installation shows where the Web+ files will be installed. Press the NEXT button to continue.

33 Support Document Copyright 2012 Axiom. All Rights Reserved. Page There are two text fields to fill in, something which can be done later. The first is entering the name of the company. The next is pasting the license text that should have been sent as an . The license bannerware can be left temporarily as it will allow one user login to do administrative work. When ready, press the NEXT button. 14. This next step defines the Mail server. Keep in mind that this can also be set up or changed any time after Web+ is installed. In this example, this page is ignored and the NEXT button is pressed.

34 Support Document Copyright 2012 Axiom. All Rights Reserved. Page Set the Web+ Administrator account password, as required, and store the password for future reference. Many companies leave the default password as illustrated below. When ready, press the NEXT button. 16. Web+ now has all the necessary information to complete the install. Press the NEXT button to continue.

35 Support Document Copyright 2012 Axiom. All Rights Reserved. Page The installation begins. During this process, the Web+ Server Manager icon appears on the desktop. Let the installation continue without any interruptions. 18. Do not be surprised if the installation stops with 2 seconds remaining. An acceptable error will occur. The error box is opened behind the installation box so go to the taskbar below and click the box to pop it to the top.

36 Support Document Copyright 2012 Axiom. All Rights Reserved. Page The error that occurred because the installed tried to create a database that already exists. Just press the OK button to continue. 20. Disable the option to open the Web+ Start Page and press the FINISH button to continue.

37 Support Document Copyright 2012 Axiom. All Rights Reserved. Page The Web+ installation is complete. However, there are still a few things left to do to complete the LearningBay Enterprise install. Move the mouse to the initial LearningBay Setup Wizard and click the edge to pop it to the top. 22. When ready, press the NEXT button to continue.

38 Support Document Copyright 2012 Axiom. All Rights Reserved. Page The process continues, copying all of the required scripts into the appropriate folders. Note that the Web+ folder, by default, is located on the c drive. 24. Once completed, the installation includes this completion page. Press the FINISH button to dismiss it. This concludes the Installing LearningBay Enterprise Part 2 manual. There are a few remaining tasks to be done: Completing the ODBC Connection Configuring Web+ Perform some customization These topics are discussed in the next manual, Installing LearningBay Enterprise Part 3.

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