Property and Asset Management

Property and Asset Management

Enhance efficiency with expertise When property management quality matters, Jones Lang LaSalle delivers. A team of 230 property management professionals in Singapore Specialist skills in workplace services and technical support for 100 clients Largest property and asset management service provider in Asia Pacific Comprehensive technology solutions backed by continued annual investment Number 1 in market share of CBD commercial portfolio held by foreign Institutional Investors Number 1 in market share of luxury segment of residential developments Over 25 million sq ft under management across 100 sites 2 Jones Lang LaSalle Property and Asset Management

Supporting your business success Property investors today face considerable challenges to ensure the success of their real estate assets. Tenants are demanding better building services, while stakeholders seek environmental sustainability. There is also an increased demand for greater transparency, risk management, and compliance. Alongside all of this is the constant pressure to reduce costs and enhance efficiencies. The same realities apply to owner-occupied sites, where the need to realize optimum operational efficiency is just as important. Jones Lang LaSalle offers clients a wide range of property management services for commercial, industrial and retail properties. We provide skilled and trained staff within a structure that supports individual asset requirements. These teams are supported by specialists in leasing, building services and operations, property accounting and financial reporting. Our property management services can be integrated to suit the needs of your asset or portfolio. We offer the following services to support your existing business model: Financial reporting and accounting Help-desk facility Lease administration Engineering and facilities management Procurement management Risk management and compliance Building audits Capital works management Sustainability and energy management Transition management Jones Lang LaSalle Property and Asset Management 3

Maximising value Maximise property value through long-term strategies, including tailored services to support day-to-day property management Increase tenant attraction and retention with effective strategies, including best-in-class help-desk facilities and lease administration practices Achieve sustainable solutions through an integrated approach to environmental sustainability management across the asset life cycle Minimise risk through holistic, site-specific risk processes implemented by experienced professionals Ensure compliance for the asset and of all service providers by using robust reporting and review mechanisms Access timely and accurate financial reporting through benchmark control reporting, cost reduction, and our web-enabled proprietary reporting platform OneView by Jones Lang LaSalle Enhanced revenue streams Reduced operating costs Maximising Value Minimised operational risks Controlled capital expenditures 4 Jones Lang LaSalle Property and Asset Management

Delivering exceptional customer service Since Jones Lang LaSalle has taken over the management of the building from SIA Properties, we have seen a marked improvement in the service level from the management office. Apart from discharging their responsibilities with a high level of professionalism, they were able to handle emergencies with calm and decisiveness. Nissan (on Robinson 77) The on-site management staff conduct themselves in a professional manner and have a good working relationship with the tenants, which is essential for the success of our investment. They are the most qualified property management company in the market; and having a longstanding good relationship and understanding of how the other party operates is positive to any future assignments. Goldman Sachs on DBS Building We have been very impressed by the abundant resources that Jones Lang LaSalle Property Management has made available to Asia Square to ensure that the level of service offered to our tenants when the building is up and running will stamp Asia Square as one of the best buildings in Asia. MGPA (Asia Square) Jones Lang LaSalle Property and Asset Management 5

Many thanks to Jones Lang LaSalle s highly professional services during and after the handover of our property. We appreciate our partnership as a benefit in running the day-to-day business and warmly welcome the support given to us. Niko Engel Real Estate Management International Deka Immobilien GmbH (Chevron House) We appreciate the professional management and guidance provided to The Sovereign by Jones Lang LaSalle for about 20 years. Kindly place on the record of The MCST 1941 our appreciation of Jones Lang LaSalle s services to the estate. Thakral Land on Sovereign Condominium It was impressive to see how Jones Lang LaSalle has maintained and improved on The Claymore property since we lived there in 1994-95. Undoubtedly, this is why The Claymore apartments are still some of the most sought after in Singapore. Mike LaChapelle Ex-Claymore Park tenant on his visit in 2011 First to be certified with Singapore Service Class We pride in delivering exceptional customer service our Singapore team has been certified with Singapore Service Class (SSC) since 2005. The team remains as the only property consultancy in Singapore to have attained this certificate since this date. First Property Consultancy firm to attain Singapore Quality Class certification Our property management consultancy team have also been recognised for their overall business excellence standards by attaining the Singapore Quality Class certification in 2012, and are the first property management consultancy firm in Singapore to be certified under SQC. SPRING Singapore s SSC & SQC is a national recognition for organisations that have management and systems in place to deliver service excellence and robust business processes respectively. 6 Jones Lang LaSalle Property and Asset Management

About Jones Lang LaSalle Global One of the largest real estate consultancy firms in the world Largest real estate consultancy in Europe, Middle East, Africa and Asia Pacific World s largest and most successful hotel consultancy business Largest provider of real estate consultancy services to multi national companies in the world Over 45,000 employees 200 corporate offices, 1,000 locations across 70 countries Jones Lang LaSalle Hotels has the global mandate to undertake all hotel work Industry leader in property corporate facility management services with a portfolio of approximately 2.1 billion sq ft worldwide Regional In Asia Pacific for over 50 years Over 20,000 employees 79 offices in 14 countries in Asia Pacific Awarded Best Property Consultancy Asia Pacific International Property Awards 2012 Largest real estate services company in Asia Pacific Singapore In Singapore for nearly 40 years 800 employees Awarded Best Property Consultancy Singapore, International Property Awards Asia Pacific 2012 About Property Management Services With over 25 million square feet of property in Singapore under our management, we focus on delivering high quality property management service to maximize operational efficiency of our client s properties, and ultimately, their asset value. Partner with us and together we will create real value in a changing world. 45,000 employees 1,000 locations across 70 countries 200 Corporate Offices Jones Lang LaSalle Property and Asset Management 7

Singapore 9 Raffles Place #39-00 Republic Plaza Singapore 048619 tel +65 6220 3888 For more information on our Property and Asset Management services, please contact : Derek Soh Head of Property and Asset Management Singapore and South East Asia CEA Reg.No. R021925A tel +65 6500 4335 derek.soh@ap.jll.com Albert Leo Head of Property and Asset Management Singapore CEA Reg.No. R021932D tel +65 6500 4338 albert.leo@ap.jll.com www.joneslanglasalle.com.sg www.jllresidential.com/sg Jones Lang LaSalle Property Consultants Pte Ltd CEA Licence No. L3007326E JONES LANG LASALLE 2012. All rights reserved.