Management Services. Optimum. Property Management Facility Management Construction Management Relocation Management NAI OPTIMUM

Transcription

1 NAI OPTIMUM Management Services Property Management Facility Management Construction Management Relocation Management NAI th Street Suite 111 West Des Moines Iowa tel fax

2 Table of Contents NAI...Section 1 Property Management...Section 2 Facility / Construction / Relocation Management...Section 3 Client Testimonials...Section 4 Select Clients Served...Section 5 Property Management Rate Proposal...Section 6 Agent Biographies...Section 7

3 NAI Corporate Profile NAI is a full-service commercial real estate company, headquartered in West Des Moines, Iowa. Spanning from eastern Nebraska to western Illinois, the network includes over 150 listings, managed by a team that boasts 13 CCIM designations, 4 SIOR designations. Our 24-hour maintenance engineering team works with a preferred vendor system consisting of over 50 local and national vendors to respond to the urgent needs of our owners and tenants. NAI is comprised of a team of professionals focused on providing commercial real estate services that meet and exceed the goals and objectives of our clients. We will suggest and implement solutions through seamless partnerships to help you accomplish your objectives. Our staff of trained, experienced professionals is committed to building long-term relationships. Our team of over 30 professionals delivers a comprehensive portfolio of commercial real estate services in four segments: Management services, brokerage, development, and corporate services. We take pride in the ability to produce results with the highest standards of client service and ethical best practices. Not only do we have deep local knowledge in our regional markets, NAI is proud to be affiliated with NAI. This global network of real estate providers opens the doors to 325 offices in 55 countries worldwide. Mission Statement NAI is dedicated to providing the highest quality professional commercial real estate services to our clients. Our culture supports the entire team in their efforts to maintain a reputation of honesty, integrity, and fairness.

4 Management Services Management Team - Des Moines Management Services is one of Des Moines most respected management firms. Our objective is simple and direct: to manage the properties as if they were our own, while striving to exceed the client s expectations for property and market performance. This objective is attained through experience and competence. The experience of the Des Moines team comes from over 30 years of commercial property ownership and management. Our expertise is delivered through managers specially trained in the various facets of property management. Today, this results-oriented focus is applied to over 3,000,000 commercial square feet across Iowa for local and institutional owners, many of whom are long-term clients of the firm. Our management style is a cooperative and an on-going dynamic process. Our management team is specially assembled to act as conduits between ownership, tenants, and the community. We believe that the success of the- investments we manage is attributable to four comprehensive components: Tenant Relationships Working closely with our tenants to ensure retention and financial stability. Facility Maintenance & Management On-going site inspections to maintain building quality and highly functional environments. Financial Accountability Ownership objectives are measured through accurate and timely fiscal reporting. Community Involvement NAI, the family, and their associates have a long-standing commitment to building quality relationships and taking a leadership role within their communities.

5 Property Management Portfolio Your business is our business. Our presence in the Des Moines NW suburbs. Whether it is 120 or 120,000 square feet, NAI provides a full spectrum of services tailored to meet each owner s specific needs. We have the ability to reduce operating expenses, maintain a high level of tenant satisfaction, furnish deep local knowledge and a strong regional presence. Our team is able to relate and cater to any client, big or small. Our steady growth is attributable to meeting client needs and partnering with others to promote mutual growth and prosperity in all aspects of commercial property ownership. You can use our services with confidence. We take pride in our results, including high standards of client service, and consistant use of industry-recognized best practices. Management Services portfolio by Build on the power of our network. Management Services effectively and efficiently services landlords, owners, and tenants of all product types. Because we know the importance of offering the best and brightest property managers Iowa has to offer, we have assembled a high caliber team, who is ready to assist you with your asset. Wherever you are, you are part of NAI s geographic landscape. Management Services offers a diverse portfolio of managed properties across the state of Iowa, eastern Nebraska, and western Illinois managed properties across Iowa. Extensive experience and deep local knowledge, allow our managers to cater to your every need. Committed to Iowa, connected to the world. TM

6 Property Management Services Management Services Property Management / Facilities Management Facility Maintenance Services On-site staff and off-site staff 24 hour availability HVAC, plumbing, electrical, life safety, energy management and parking and grounds maintenence Scheduled preventative maintenance Fully equipped maintenance vehicles Proprietary Facility Management Software Internet based work order system Allows a tenant to track work order requests via the Internet Provides a complete history of work order requests Scheduled preventative maintenance prompts Preferred Vendor Network Negotiate and administer vendor contracts Leverage Management Services purchasing power Insure proper insurance coverage for vendors Financial Services and Reporting Monthly financial report packages Annual budgets with monthly variance analysis Property expense monitoring and payments Lease administration Oversee bank accounts for proper fund accountability Construction and Relocation Management Construction Management Tenant improvements Capital improvements and replacement projects Relocation Administration Interior and furniture alterations Move management and facilitation through a third-party vendor Asset Optimization Portfolio analysis Triage and recommendations Disposition and repositions

7 Property Management Professional property management is critical to ensuring the longevity and vitality of your commercial real estate investment. NAI provides active management and integrated resources to preserve and enhance the value of each of your company s real estate assets. Integrated and value enhanced resources to preserve the asset base Proactive planning and implementation for increased cash flow and ROI Long-term goal compatibility Internet-based management reporting available 24/7 NAI Property Managers understand the fundamentals of property management which allows them to deliver innovative and actionable solutions for your assets. We specialize in developing management plans compatible with your long-term goals ensuring that each minor repair or major improvement is completed efficiently and economically. We develop relationships with each tenant and work hard to maintain continuity. Our efficiency and tenant satisfaction depends on our effort to understand not only the tenants themselves, but also the property as a whole. In short, we manage each property as if the investment were our own; your business is our business. To stay on top of industry trends, our Property Management team actively participates in organizations such as the Institute of Real Estate Management (IREM), Building Owners and Managers Association (BOMA), International Council of Shopping Centers (ICSC), the Society of Industrial and Office Realtors (SIOR), and the NAI Global Asset Services Council. Our managed network shares best practices and remains on the absolute cutting edge of the industry. Our clients enjoy the accessibility of our management team and updates on the condition of their asset. Currently, our local property management portfolio of over 3,000,000 square feet is proof our clients have confidence in the NAI team. Let us manage your property so you can manage your business.

8 Facility, Construction, Relocation Management Facility Management NAI services properties across the state of Iowa, eastern Nebraska, and western Illinois. Our mission is to be an invisible medium in which a building can maintain comfort and order. Our maintenance engineers are fully equipped to maintain your building 24 hours a day, 7 days a week cost effectively. We respond to emergency situations immediately and complete all maintenance items in a timely manner, all the while sticking to the bottom line. Our role as a Facility Maintenance Manager is to meet the needs of the tenant and the facility so seamlessly that daily functions are uninterrupted. From the removal of recycle bins, to scheduled preventative maintenance, to the replacement of an A/C unit, our technicians have, and will do, whatever is necessary to sustain a comfortable environment conducive to normal business functionality. Construction Management NAI builds and facilitates all aspects of construction and design management, tenant/capital improvements, and clean-up projects from concept to Certificate of Occupancy. Working closely with owners and tenants, we maximize design efficiency and minimize costs, including all facets of design, engineering, and site work, as well as interior and exterior finishes. We partner with well-known qualified architects and engineers to design the most efficient and effective facilities with the latest technologies available. A project is never too large or too small. Playing a lead role in a diverse scope of work, our projects have ranged from single tenant medical offices to multi-family complexes. A recent project includes the renovation to a Class A, 20,000 SF office, located in West Des Moines for Strategic America. Relocation Management NAI has taken its extensive preferred vendor network to service their tenants a step further than the competition. We understand the stress of new environments, so it is our goal to make transitions seamless and easy. We will align a reputable company to assist with the transportation of company assets from one location to another, where our maintenance engineers will be waiting to properly orchestrate assembly upon the direction of a representative of your company. Transportation, assembly, transfers, internal moves, we have done it all and are glad to ease this burden, so you can get back to your job.