Driving portfolio efficiency for business achievement

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1 Real Estate & Workplace Services Driving portfolio efficiency for business achievement The perspective to truly align your portfolio with your business goals With over 125 years experience, Johnson Controls knows building from the inside out. We leverage this expertise to thoughtfully bring your portfolio into alignment with your goals. Our integrated approach to everything from portfolio design to facilities management means you get the big picture perspective you need to make informed decisions. For example, what are the total occupancy costs? How will this location impact day-to-day operations and people productivity? Is the real estate portfolio best supporting the long-term business strategy? And, because we only represent occupiers, we focus on your needs without conflicts or pressure to transact. With experienced strategists, technology-enabled processes and comprehensive toolkits, you can count on trustworthy advice and reliable delivery across the entire building lifecycle. global workplace solutions

2 Johnson Controls provides the full spectrum of real estate services including portfolio and workplace strategy, transaction management, lease administration and information management, to meet your evolving needs. With our proven Sequentra real estate technology, and data information centres in Europe, North America and Asia, you benefit from an accurate view of your portfolio s performance and consistent service delivery worldwide. Your benefits with our unique approach: Optimal portfolio and people productivity Integrated approach with strong workplace expertise No conflicts of interest, unbiased advice and customer focus Occupier-only representation Consistent and reliable delivery, global scalability Process toolkits and smart technology Data quality, local compliance, reduced risk, transparent reporting Exceptional lease and information management Access to the best broker for any transaction Network of independent brokers

3 From regional companies to large global corporations, our customers rely on us to drive portfolio efficiency and business performance. Portfolio and Workplace Strategy Insight to make forward-thinking decisions We believe real estate strategy starts with people. By understanding how and where your people work best, we position your business for success with productive workplaces and optimal portfolio performance. Your needs and goals drive our team as they evaluate your current portfolio, prescribe an ideal solution, and create a plan to get you there. Our consulting services include: CRE organisation and process design Merger & acquisition due diligence Real estate consolidation strategy Market research Portfolio analysis and strategy planning Cost analysis & planning Benchmarking & modelling Asset lifecycle planning Asset optimisation Real estate demand forecasting Workplace analysis Transaction Management Leveraging the best broker for the task For each transaction, we work with the most appropriate broker to meet your unique needs, regardless of company. Brokers around the world are evaluated and recommended based on transactional expertise, market knowledge and past performance. And, we only work for you the corporate occupier so we avoid the inevitable conflicts of interest that arise when one company represents both occupiers and investors. You benefit from unbiased advice on the right space for your business. Transactions are managed through a technology-enabled process with oversight by Johnson Controls professionals so you can rely on global consistency, strategic alignment and an optimal outcome for every transaction regardless of size. Our transaction management services include: End-to-end process management Portfolio planning Statement of Requirement (SOR) process Cost analysis and planning Asset realisation Acquisition and disposition Location selection Lease renewals and extensions Sub leases and assignments Lease buyouts Negotiation of leases and purchase & sale agreements Our portfolio and workplace strategies reduce portfolio costs by an average of 20 percent. We helped one customer reduce its global portfolio by 6.5 million square feet and cut costs by $150 million within 3 years. We actively manage a growing network of thousands of brokers worldwide. Our unbiased transaction model has been tested, refined and trusted for over 20 years.

4 Lease Administration and Information Management Reliable tools to cut costs and mitigate risk around the world You know that small mistakes can have a big impact on your business. We bring powerful tools and a focus on total accuracy to reduce costs and mitigate risk. Our global lease administration team manages leases in 26 languages to ensure payments are made correctly and on time. We proactively monitor key dates like lease breaks and renewals to help you negotiate better terms going forward. Our Sequentra web-based real estate software platform facilitates every aspect of portfolio management. It puts critical information at your fingertips and simplifies portfolio management with consistent processes and reporting. The software platform s rigorous controls ensure compliance with local and global accounting standards including SOX, FASB and IASB. Our lease administration services include: Portfolio data collection, performance analysis & reporting Monitoring and controlling expenditure (CapEx, OpEx) Accounting statements Lease abstractions and critical date management Forensic lease audit services Lease desktop audits ERP integration Process and procedure development Our customers recover an average of 50 percent of fees in cost savings. We prevented a $74.5 million lease payment error for a technology customer.

5 Key contacts EMEA Martin Chapman London Americas Lynn Kious Los Angeles Asia David Lindsay Hong Kong How can we help drive your success? Learn more at Follow us on

6 Client success stories Remploy s new business model demands new portfolio Remploy s real estate needs changed dramatically when they changed their business model from employing disabled people to run factories to helping them enter mainstream employment. Johnson Controls supported Remploy s business transformation and new branding by disposing of 80 factories while acquiring and fitting out more than 60 retail branches across the UK. New Bangalore HQ to support future growth A leading global provider of information and technology services for the medical industry with a large property portfolio in India needed a new headquarters to secure their future growth. Johnson Controls prepared a detailed strategic study, which led the client to purchase a 400,000 sq. ft. building in Bangalore. The integrated approach to the client s real estate needs tripled capacity and provided a flexible occupancy solution while delivering a huge savings on the client s EBITDA and run rate. Johnson Controls negotiated the transaction and managed the purchase process on time with zero disruption to business and advised on building design to improve operational and workplace productivity. Sequentra platform took us from stone age to space age over night One financial services firm consolidated three separate technology systems into our comprehensive Sequentra solution to centrally manage core CRE functions including lease administration, transaction management, project, program and space management. Automated reporting saves them more than five man days per month and ensures transparency across its global portfolio. They say the technology took them from stone age to space age over night. Follow us on 8874d0714