RapidScale s Virtual Desktop



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RapidScale s Virtual Desktop Meet the Next Genera,on Computer 9/16/14 CloudDesktop Training 1

The Company Company Facts Industry: Cloud Services Founded: 2008 and Formalized as an S Corp in 2010 Headquarters: Irvine, CA Cloud Facili5es: Irvine, CA, Sterling, VA and Dallas, TX Aqua Connect: Joint Venture Partner 2012 Revenue Growth: 338% 2013 Revenue Growth: 352% Investors: Marvin Wheeler, former COO of Terremark Kevin Costello, President of Ariba Networks an SAP Co. James Perry, Managing Director Madison Dearborn Zaid F. Alsikafi, Managing Director Madison Dearborn Paul Johan, Partner Ballast Point Ventures Drew Graham, Partner Ballast Point Ventures Jim Pa\erson, former President of Sprint Wholesale Sco\ Lu\rell, Lu\rell Capital Management Company Descrip5on Descrip5on: RapidScale offers business freedom; your apps go where you are on any device, we are the Next Generabon Computer. Special5es: Desktop as a Service, Infrastructure as a Service, Disaster Recovery as a Service, Business Apps as a Service, MAC App Virtualizabon Cloud Services 1) CloudDesktop (DaaS) 2) CloudOffice (SMB Bundle) 3) CloudRecovery (DRaaS) 4) CloudServer (IaaS) 5) CloudMail (Hosted Exchange) 6) CloudApps (Business Apps & CloudCompliance) 7) iapps (Virtualized Mac Apps) 8) idesktop (Mac Remote Desktop Services) 9/16/14 CloudDesktop Training 2

CloudDesktop CloudDesktop: Desktop as a Service DaaS What: When: Why: Allows companies of all sizes to move their desktops into the cloud via one of the RapidScale opbons Time to upgrade PC s Employees want to bring their own devices IT Staff is always pulng out fires Minimize PC maintenance, support, and life cycle management and enhancing data security, mobility and producbvity. Show an ROI on your PC s Eliminate upgrading hardware, memory and disk space 9/16/14 CloudDesktop Training 3

Desktop as a Service DaaS, Hosted Desktop, Virtual Desktop, VDI Virtualizabon of the Desktop Environment Gaining popularity because of Mobility, BYOD, Cost Efficiency End user receives a virtual PC that works just like their current PC $1 billion Industry, $49 billion Industry in 2014- Gartner 9/16/14 CloudDesktop Training 4

Desktop as a Service Benefits Cost Savings: Allows organizabons to consolidate the number of servers supporbng desktops Central management and deployment of applicabons and updates Move to a Zero Client/Thin Client Mobility: Employees are able to work from anywhere on any device Good for remote users All your files are stored in one place BYOD Bring Your Own Device Employees want to BYOD Allows organizabons to sbll have control over their data Standardizabon 9/16/14 CloudDesktop Training 5

Why Sell Virtual Desktop 75% of Cloud services are for applicabons SMBs are up to 15% more likely to use cloud services than enterprise DaaS is a differenbate solubon that avoids commodibzabon DaaS creates customer loyalty and sbckiness DaaS is a proven and scalable solubon More than 50% of CSPs are delivering DaaS solubons Hot Industries Insurance Services Educabon Bank and Securibes Healthcare 9/16/14 CloudDesktop Training 6

Intrinsic Benefits of CloudDesktop Control and Compliance Predictable IT Costs Redefine the Role of IT Business Conbnuity Work- Life Balance Business Agility 9/16/14 CloudDesktop Training 7

BYOD Increased produc5vity and innova5on: Employees are more comfortable with a personal device and become expert using it making them more producbve. Personal devices tend to be more culng- edge, so the enterprise benefits from the latest features. Also users upgrade to the latest hardware more frequently. Employee sa5sfac5on: Your people use the devices they have chosen and invested in rather than what was selected by IT. 83% of users considered their mobile device more important than their morning cup of coffee. Allowing employees to use personal devices also helps them avoid carrying mulbple devices. Cost savings: BYOD programs somebmes save budget by shising costs to the user, with employees paying for mobile devices and data services. However, this osen results in li\le to no savings, so do not base your decision primarily on anbcipated savings. 9/16/14 CloudDesktop Training 8

CloudDesktop Zero Client: No O/S, Inexpensive, Long Lasbng, Low Power Requirements, Easy to Replace. Supports Mulbple Monitors Thin Client: O/S (Linux or Windows Based). Supports Mulbple Monitors, More Flexibility 9/16/14 CloudDesktop Training 9

Public & Private/Dedicated Physical Infrastructure CloudOffice CloudDesktop Mulb- tenant Dedicated or high performance Ideal Size Small and Medium Businesses, 10-50 Users with Mulbple Locabons Benefits Deploy On- demand Avoid Purchasing Costly Servers Processing, Storage, Networking, and Security Automated Resource Balancing Custom Management Portal 100-1,000s of users with Mulbple Locabons Secure, Dedicated and Compliant Environment Managed Ublizabon and Performance Servers can be Parbboned into Self- Contained Virtual Machines with their own OS and Applicabons High Availability Opbons Storage Secure Storage at the Logical Level Fully Dedicated Data Security Enterprise- Class Security Virtual Firewall with Dedicated VLANs Anb- Virus/Anb- Mal- ware Intrusion Detecbon Highest Security Levels Virtual or Physical Dedicated Firewall Intrusion Detecbon OS Windows Server 2008 R2 Standard Windows Server 2008 R2, with Several Opbons: 2012 R2 and Linux Customizable No Yes Deployment Rapid Customized and Controlled by Customer 9/16/14 CloudDesktop Training 10

Our Infrastructure State of the Art Data Center Infrastructure: FlexPod Cloud Stack Cisco Nexus Switches Cisco ASR Routers (10- Gigabit) Cisco & SonicWALL Firewalls Cisco UCS Blade Servers NetApp Storage Vmware Citrix Support the Majority of Operabng Systems and Sosware 9/16/14 CloudDesktop Training 11

RapidScale Plauorm Data center monitoring Firewall Hypervisor Standard O/S Backup / Replicabon P to V or Zerto for V to V Virtualized Desktop Tool Set XenDesktop XenApp CloudPortal Services Manager Email, Virtualized Desktop Orchestrabon, CloudApps Engine & AAP Protocol Email Mulb- Tenant Private, Dedicated 9/16/14 CloudDesktop Training 12

CloudSecurity Data Centers: SAS70, SSAE 16 Tier 3, Class 1 On premise security guards, exterior security system, biometric system, including palm scanners and mulbple badge security scanners with digital recorders All cages secured and locked Colo- hybrid customer only allowed with RapidScale employee Transport/Access: Cisco Routers & Firewalls. Citrix XenApp using 256- bit AES encrypbon. SSL Encrypbon at 2048- bit. Infrastructure: Enterprise Virtual Firewall or customer owned device Storage: NetApp Encrypbon- all data encrypted in flight and at rest. All SANS have SED s (Self Encrypbng Drives) Compliance: HIPAA/PCI/Sarbanes- Oxley CloudOffice: End- user password strength/resets 9/16/14 CloudDesktop Training 13

Data Gathering Do you currently use a DaaS solubon at your company? How much of your bme goes to maintaining devices (desktops, laptops, zero clients, thin clients, tablets)? How many devices (desktops, laptops, zero clients, thin clients, tablets) need to be refreshed in the next 12-24 months? Do your remote users have issues accessing applicabons? How would you handle the loss of company data, hard drive crash, lost laptop, or employee thes? Have you experienced applicabon crashes, sluggish performance, or other problems that lower employee producbvity? What are your business goals around Total Cost of Ownership (TCO) for your IT infrastructure? Are you able to replace desktops/laptops fast enough to keep up with technology? Does your 2015 budget include replacing hardware for your IT infrastructure? How much do you budget to replace desktops/laptops? How osen do you replace desktops/laptops? 9/16/14 CloudDesktop Training 14

Promos First 5 qualified appointments for DaaS earn a $50 Visa gis card just for running the appointment with RapidScale (min. 20 user opportunity) Close any deal over $1,000 and get a $500 Visa gis card! Any deal over $1,000 MRR between September 1st and December 31st. Gis Card will be distributed at complebon of installabon 9/16/14 CloudDesktop Training 15

Contact Informa5on RapidScale 100 Pacifica Suite 100 Irvine, CA 92618 (949) 236-7007 rapidscale.net 9/16/14 CloudDesktop Training 16