PARTNER OVERVIEW. About Evolve IP WHAT WE PROVIDE OUR DATA CENTERS THE CLOUD SERVICES COMPANY TM. support.evolveip.

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1 PARTNER OVERVIEW About Evolve IP Evolve IP is The Cloud Services Company. Designed from the beginning to provide organizations with a unified option for cloud services, Evolve IP enables decision-makers to migrate all or select IT technologies to its award-winning cloud platform. Evolve IP s combination of security, stability, scalability, and lower total cost of ownership is fundamentally superior to outdated legacy systems and other cloud offerings. Today, tens of thousands of customers across the globe depend daily on Evolve IP for cloud services like virtual servers, virtual desktops, disaster recovery, unified communications, contact centers, and more. Visit or WHAT WE PROVIDE Unified Communications/ IP Phone Systems Hosted Call Centers Disaster Recovery / Business Continuity Virtual Servers Virtual Desktops OUR DATA CENTERS 401 N. Broad St., Philadelphia, Pa. Super NAP, Las Vegas, NV. 989 Old Eagle School Rd., Wayne, Pa. NEO Park, Cleveland, OH. At million square feet, it is Philadelphia s largest commercial building, covering one square block. Provides colocation, connectivity, and cloud services for Fortune 1000 corporations, midsized enterprises, and government agencies, conducting mission-critical business on the Internet. Evolve IP s national headquarters is secured with biometric access controls, state-of-the-art fire suppression, redundant fiber rings, battery and generator backup. Redundant, dual data center configuration featuring biometrically controlled access and numerous Tier 1 internet providers. 1

2 TRIPLE YOUR INCOME Microsoft Survey says 56% of SMB s prefer a single source for moving their IT infrastructure to the cloud, and many want a mix of applications and infrastructure sources Only 18% of a mid-sized organization s technology spend is on telecommunications. The other 82% is spent on IT infrastructure. Evolve IP can help you tap into those opportunities which can triple your income on those accounts. Tim Allen, CSO Evolve IP COMMISSIONS ON A 50 USER ACCOUNT* Initial Network Deal $1,200 MRR $180 in Commissions Network Renewal $1,080 MRR $162 in Commissions Add Hosted PBX and Call Center $2,000 MRR $300 in Commissions Add Cloud Computing $6,000 MRR $900 in Commissions * assumes a 15% standard commission rate 2

3 MAKE YOUR CLOUD DEALS FLOAT F Financial The cloud-based solution must align with the financial goals of the business. Most importantly, you need to determine how this will be measured! Q: How do you currently make financial decisions regarding technology? Q:Have you ever measured the impact of a cloud based technology against a traditional, premised based solution? If so, what was the result? We can do this until you get comfortable. Or you may want us to always do this. L Love All stakeholders must love the solution! Find your champion in the process and don t underestimate the power of emotion in any critical decision. Q: Are there any people involved in the decision who are familiar and comfortable with the cloud based model? Q: Are there any stakeholders who are playing hard to get? We can do this until you get comfortable. At some point we would expect that you would want to be proficient in this area. O On Time Timing is everything! If the time is not right to implement new technology don t waste design time or meeting with vendors. See page 4. This one is you. A Alignment For your Cloud solution to FLOAT, you will need to gain acceptance of the buying model at all levels. Q: What are the near-term IT priorities for your organization and who is involved in making the decisions (financial, technical, and strategic)? Q: Who are the stakeholders involved and what are their goals? We can do this until you get comfortable. At some point we would expect that you would want to be proficient in this area. T Technical A Cloud solution needs to meet the technical requirements of the business. There is no reason for the hassle of a financial exercise if the technology doesn t fit. Q: What are your current operating systems? For your LAN, WAN, HPBX, Computing and desktops? Q: Do you have IT resources on-staff or do you outsource to a qualified vendor? We can do this until you get comfortable. At some point we would expect that you would want to be proficient in this area. 3

4 5 ON-TIME QUESTIONS HELP IDENTIFY THE RIGHT TIME TO ENGAGE A PROSPECT OR CUSTOMER 1. When do your carrier contracts renew? 2. When will you consider your phone system EOL and need replacement? On Time 3. Are there any physical facility adds, moves, or changes in the next 24 months? 4. When do you plan to refresh your: - Servers - PC s - Any related licensing - LAN Switching 5. What other IT projects are in the short term horizon that will generate a potential comparison of the premise versus CLOUD model? (These are the most common opportunities we find): - Off Site Back up - Disaster Recovery & Business Continuity Requirements - Exchange Moves or Upgrades - Hosting of Servers and Applications - BYOD or Mobility - New Software Deployments - Hosted Virtual Desktops As part of your normal course of business you are probably already asking the first 3 questions. However since the average carrier contract is 3 years and a typical PBX refresh is 7-10 years, the chances of identifying an opportunity is very low. By adding questions 4 and 5 to your process you will open up twice as many opportunities to sell high-margin cloud computing services. You can be confident that sometime in the next 12 months, there is a project that your prospect does not want to do, does not know how to do, or does not have the budget to do. Once you learn of an opportunity in any of these areas, call Evolve IP and we will work with you through the rest of the F.L.O.A.T process with our team of experienced Cloud Specialists. For more information on Evolve IP s products including data sheets and presentations, please visit our knowledgebase at support. evolveip.net. Cloud Specialists On Call! Our cloud specialists have engaged in thousands of opportunities and know how to have the right conversations. As soon as you ve got an on-time opportunity please call Evolve IP at ! 4

5 The Evolved Office HPBX The Evolved Office: HPBX is a cloud-based communications solution that frees your business from managing carriers, phone systems and vendors by providing an enterprise IP PBX, advanced end-user features, and world-class voice services to any user, in any location, for a predictable monthly fee. Features: Enterprise-class Hosted IP phone system. Unlimited usage and DID. Polycom Soundpoint Handsets INCLUDED. PC, MAC, Google and Mobile Integration Unified Messaging and Mobility. Lync and CRM Integration. International, Video, IM&P, Web Collaboration Benefits: Simplicity - Eliminate vendors and finger pointing. Economics Better TCO and without upfront purchase. Productivity Communications regardless of location. Control Through our award-winning OSSmosis Portal. Performance Managed by our expert 24x7 staff. Stability - Built-in disaster recovery/business continuity Scalability Services that grow with your business. The Evolved Office Desktop The Evolved Office: Desktop is a cloud-based solution that frees your business from the endless cycle of purchasing, supporting, upgrading, and ultimately replacing local PCs by providing a untethered virtual workspace that can be accessed from anywhere at any time on a variety of devices for a predictable monthly fee. Features: Virtual Windows 7 Desktop. PCoIP supporting multimedia and USB. Default or personalized user experience. Built-in virus protection (TrendMicro). Access your desktop on Windows, MAC, ios, and Android. Add your desktop applications or rent from Evolve IP. Integrate with your AD or authenticate to ours. Benefits: Simplicity Routine upgrades, backups, and virus protection. Economics Reduce the total cost of desktop ownership by almost 70%. Productivity Support BYOD and mobility with a centralized desktop. Stability Provide computing from diverse world-class data centers. Performance Rectify PC issues immediately by reimaging the virtual workspace. Security Provide users with secure access to company apps and data on any device. Scalability Add power without upgrading equiptment. 5

6 The Evolved Office Call Center The Evolved Call Center is designed to provide contact centers of any size with access to a broad range of features, increased scalability and flexibility, and deep insight into their call center operations, delivered in an economical cloud-services model. Features: Integrate with HPBX or overlay your existing PBX. Advanced routing, messaging, and reporting features. Various feature levels and clients to meet any requirement. Mobile integration and control for agents and supervisors. Integrated Call Recording and Monitoring. Lync, WFM (Work Force Management) and CRM integration. Benefits: Simplicity HPBX & Call Center from a single vendor. Control Routing, monitoring & reporting from a single portal. Lower TCO Reduce telecom costs & upfront purchases. Productivity Build a single call center across locations. Flexibility Take calls and manage resources in the office, on the road, or at home. Stability - Queue calls in the cloud regardless of site availability. Scalability Support seasonality, growth & unexpected call peaks. Virtual Data Center Virtual Data Center is a virtual private cloud computing service that enables customers to leverage resource reservation pools (processor, memory and disk) of computing assets at Evolve IP s world- class data centers. Utilizing these guaranteed resources, customers have the ability to create virtual machines and allocate and provision computing assets on demand from the Evolve IP OSSmosis Enterprise Cloud Management (ECM) portal. Features: Guaranteed Resource Reservation Compute resources 100% allocated; multiple Operating System options. Service Level Agreement % uptime and availability. Enterprise grade compute resources delivered from Evolve IP s best-in-class infrastructure. Best-in-Class virtualization technology from VMware and EMC. True Customer Isolation and Security with Private VLAN and True Stateful-inspection Firewall. High Availability Hardware Failover Built-in. Full administrative control and award-winning Cloud Management Portal for customers to build servers at will. Benefits: Economics Pay for guaranteed computing resources that are needed, for a predictable monthly fee. Productivity Users and administrators can gain access to virtual servers from any location. Stability Services from Evolve IP are delivered from geographically diverse technology centers. Scalability Meet business requirements by adding additional resources at will. Performance Apply computing power to servers virtually to improve application performance. Control Enjoy unmatched control over all services through our OSSmosis Cloud Management Portal. Security True customer isolation enables you to leverage the power of the cloud without the risk. 6

7 KNOWLEDGE BASE New Partner Important! To access proprietary partner information you will need a username and password from Evolve IP. Contact Lindsey at [email protected]. Get started quickly with direct access to the information you need. Overview Presentation Qualification Guide Product Manual Data Sheets - HPBX - Call Center - Virtual Desktop - vserver Much, much more... 7

8 PROPRIETARY & CONFIDENTIAL 8