JOB AND PERSON SPECIFICATION Title Position: Clinical Nurse Agency: Country Health SA Supervisor Classification Code: RN3 Division: Aboriginal Health Type of Appointment: Branch: Ceduna Koonibba Aboriginal Health Service o Department: KB o Temporary to Position Number: KB0213 o Contract from to 30.06.11 Position Created: All excluding executive level positions: Job & Person Specification Approval CE or delegate / / PREAMBLE: Underpinning the SA Health Strategic Directions are the agreed values that reflect honesty, respect and integrity for every individual. These values drive how we conduct our business and how we behave. We aim to make the values live. It is important that we incorporate the values into our behaviour systems and processes. The Department has a Commitment to Workplace Values attached to Job and Person Specifications that all staff are required to uphold. Australia has one of the most culturally and ethnically diverse populations in the world. Having bi-lingual and bi-cultural employees can enhance the department s ability to negotiate with, and meet the needs of, the full range of its clients and customers. Such employees also add to the diversity of the workforce, and give added opportunities to fully capitalise on difference as a valuable asset in an increasingly competitive environment. - 1 -
JOB SPECIFICATION 1. Summary of the broad purpose of the position in relation to the organisation's goals: The Clinical Nurse Supervisor (CNS) is a Registered Nurse (RN) who is accountable for the Standards of Practice to maintain a high quality care provided to patients/ clients of the Ceduna Koonibba Aboriginal Health Service Inc. The CNS is responsible for facilitating staff development, patient/client teaching and nursing research and coordinate the Continuous Quality Improvement for clinical area. As a collaborative partner with the Practice Manager, assist in managing the operational, clinical and financial performance of the Clinic as well as making a positive contribution to the planning of its strategic direction. The CNS reports to the Program Manager on issues relating to the management of the clinic. The CNS will collaborate with the Program Manager and the Practice Manager for the cost effective management of human and material resources within the clinic area. The CNS is responsible for the management and coordination of the clinical team and that they work in collaboration with the Medical Officer. 2. Reporting/Working Relationships (to whom the person reports, staff for whom the person is responsible and other significant connections and working relationships within the organisation). The Clinical Nurse Supervisor reports to the Program Manager. Staff reporting to the Clinical Nurse Supervisor: Senior Health Worker Koonibba Health Worker Ear Health Worker Hospital Liaison Worker Female Health Worker Male Health Worker Trainee Health Worker 3. Special Conditions. (such as non-metropolitan location, travel requirements, etc) The incumbent will uphold the values of the CKAHS as reflected in the Strategic Plan; The incumbent will be required to enter into an annual performance agreement for the achievement of (specific or service or program) outcomes; This position is located at Ceduna South Australia; Some out of hours work may be required at peak workload times in order to meet deadlines and schedules; Intrastate and Interstate travel may be required; - 2 -
A South Australian driver s licence is essential, any loss of license will be treated as a breach of contract, and may result in termination of employment. Driver s Licenses will be audited periodically as per policy. Ongoing training will be mandatory; Attend meetings as directed by the Chief Executive Officer or delegate; A South Australian Police Certificate is required before employment commences, and will be updated regularly. Must be prepared to undertake training from time to time, including after hours and off site training if required. 4. Statement of Key Outcomes and Activities (group into major areas of responsibility/activity and list in descending order of importance) Clinical Management Clinical Care/ Evaluation Staff Management Strategic and Business Planning General Management Clinical Management: Provision of high level assistance and advice to the Program Manager, Chief Executive Officer and CKAHS Health Advisory Council on a range of Clinical matters impacting on the organisation. Maintain a watching brief for trends in patient/ client care particularly as it relates to the organisation Offering advice and consultancy service to the Corporate Services Team in reviewing as necessary clinical polices and procedures of Ceduna Koonibba Aboriginal Heath Service operations, identifying opportunities for improved efficiency, quality and service delivery. Oversight of general clinical functions of operations and identification of opportunities for improved efficiency, quality and service delivery. Clinical Care/ Evaluation: Acting as an expert nursing consultant to staff within the practice setting in relation to the CNS area of expertise. Working with staff to identify patient/ care problems or needs, plan, implement and evaluate care. Be responsible for the provision of efficient and effective clinical/ primary health care services to community members. Demonstrating an articulate and comprehensive knowledge of safe practice. Functioning in accordance with legislation and common law affecting nursing practice. Maintaining a physical and psycho social environment which promotes safety, security and optimal health. Recognising abilities and level of professional competencies of self and others. Acting to enhance the dignity, integrity and rights of individuals and groups of employees. Assisting individual and groups employees to make informed decisions that impact on the delivery of nursing care. Demonstrating accountability for nursing practice. Demonstrated ability to adhere to the infection control protocols and manual. Ensuring nursing practices are conducted in a way that can be ethically justified. Recognising the value of research in contributing to developments in nursing and improved standards of care. Collaborating with health care team. - 3 -
Developing an awareness of the health care needs of the community serviced by the Health Service. Present information to patients/ clients and consumers using appropriate primary health care/ health promotion strategies. Staff Management: Demonstrating an awareness of the legal/ professional requirements involved in selection of health staff, in conjunction with the Program Manager and Practice Manager. Developing, implementing and reviewing management strategies which will facilitate and support staff to effectively apply the process of nursing. Developing, implementing and reviewing strategies to facilitate and support staff to enhance the dignity, integrity and rights of the individual patients/ clients and groups receiving health care. Evaluating own practice and that of other staff through the performance appraisal process. Having an understanding of OHS&W, EEO and social justice principals Investigating and participating in reviews of the Organisation s philosophy and objectives, policies and procedures relating to clinical and nursing care. Be actively involved with the Program Manager and Practice Manager in the formulation of policies for the Clinic. Using, ensuring and promoting effective communications and accurate documentation of all relevant information. Acting to enhance the professional development of self and others Effectively managing the delivery of care by staff within designated areas of responsibility. Assisting in the orientation of health staff to the work place Participate in relevant risk management processes to ensure all relevant risks are identified and controlled in accordance with the organisational risk management policy procedures and systems. Strategic and Business Planning: Actively involved in Ceduna Koonibba Aboriginal Heath Service s strategic and business and future planning processes by providing pro-active and high level input and advice within own knowledge and abilities. Participate and contribute to quality improvement programs and other facility activities to meet services accreditation standards.. Developing strategic responses and managing programs, strategies and policies which address existing and emerging clinical issues. General Management: To manage appropriate and adequate safety measures, security and ensure work practices are implemented and enforced to enable workforce discipline and efficiency. To maintain effectiveness and close working relationships with the Chief Executive Officer, Program Manager and the Practice Manager, in particular the Program Manager and Practice Manager. To project the image, and encourage subordinate staff to project the image of Ceduna Koonibba Aboriginal Heath Service as one of courtesy and cooperation. In line with the Occupational Health Safety and Welfare Act, 1985: o o Exercise reasonable care to protect your own health, safety and welfare at work. Obey all reasonable instructions issued to protect your own personal safety, and the health, safety and welfare of others. - 4 -
o Ensure that the correct use is made of all equipment provided for health and safety purposes. o Ensure that you are not, by the consumption of alcohol or a drug, in such a state to endanger your own safety and welfare at work or safety and welfare of any other person. o Ensure that your work area is and remains reasonable tidy. Be conscientious in the performance of responsibilities and duties and scrupulous in the use of official or confidential information, equipment and facilities. Abide by the public sector Code of Conduct. Abide by the Public Sector Management Act, 1995. In fulfilling the key results area, the Clinical Nurse Supervisor will: Maintain and display strong leadership competencies to ensure highly motivated and performed staff. Apply clinical/ nursing skills in managing the material and physical resources of the clinic in the achievement of organisational goals. Provide initiative and innovative thinking within the context characterised by professionalism and decisiveness in dealing with strategic issues faced by the organisation. Achieve the annual strategic performance objectives set for the position. As a member of the senior management team actively contribute to the development and achievement of the strategic objectives of the organisation. Establish productive relationships with all stakeholders, other agencies, staff members and the CKAHS Health advisory council. Strive towards achieving excellence and a continuous improvement philosophy in operations management. Approved by Line Manager: / / Acknowledged by Occupant: / / - 5 -
PERSON SPECIFICATION ESSENTIAL MINIMUM REQUIREMENTS (Those characteristics considered absolutely necessary) Educational/Vocational Qualifications (include only those listed in Commissioner s Standard 2, Attachment C as an essential qualification for the specified classification group) Registered as a Registered General Nurse by the Nurses Board of South Australia of South Australia and holds a current practicing certificate At least two years experience working as a clinical nurse is required Knowledge of health care systems is required. Personal Abilities/Aptitudes/Skills: (related to the job description and expressed in a way which allows objective assessment): Skills: Management skills including the ability to effectively research, plan, develop, implement and coordinate programs to achieve departmental objectives. Analytical and conceptual skills to develop creative and/or innovative solutions to complex issues. Leadership and visionary skills. High level of interpersonal skills to be able to establish a positive, productive and adaptable work environment Ability to make independent judgements and to exercise discretion on issues. Analytical and conceptual skills to actively participate in a Senior Management team environment and to be able to provide clinical advice at this level. Hold a current driver s license Demonstrated ability to resolve conflicts A detailed ability to work positively within a team across the organisation to achieve team goals and to demonstrate leadership in the development and maintenance of a harmonious work place to achieve service delivery excellence Experience Experience in a broad range of nursing and clinical care is preferred. - 6 -
Knowledge A high level of professional, administrative and computer knowledge to successfully administer the clinical section. A detailed knowledge and ability to research, evaluate and formulate written functional and/or departmental plans which respond positively to customer needs and Ceduna Koonibba Aboriginal Heath Service Inc vision. Transferable knowledge that will allow incumbent to gain a detailed knowledge of Ceduna Koonibba Aboriginal Heath Service Inc s policies, procedures and systems. A sound knowledge and understanding of safe work practices. A sound knowledge of computer practice principles in operations and system design. Current knowledge and understanding of culturally appropriate work ethics as they relate to Aboriginal health issues. A working knowledge of equal employment opportunities and Occupational health safety and Welfare legislations. Knowledge of legislative requirements to the provision of nursing and clinical services DESIRABLE CHARACTERISTICS (To distinguish between applicants who have met all essential requirements) Educational/Vocational Qualifications As listed in essential minimum requirements Personal Abilities/Aptitudes/Skills: (related to the job description and expressed in a way which allows objective assessment): Experience None required Knowledge Sound knowledge of best practice in the delivery of customer (nursing and clinical) services is desired. Knowledge of customer services needs and trends is desired - 7 -
COMMITMENT TO WORKPLACE VALUES The SA Health values have an influence on the people we employ Every organisation has values that govern the way people are treated and the way decisions are made. The Department s Strategic Plan identifies the values that guide our behaviours. These behaviours apply to all employees and govern the way people in the organisation are treated, the way decisions are made and how we provide our services. The values behaviours that reflect honesty, respect and integrity from every individual. These values are used in day to day communication and interaction between all employees and are linked to the DHS Strategic Plan (2002 2005), the whole of government Code of Conduct, Performance Development, Job and Person Specifications and SA Health Employment Conditions. SA Health Organisational Values are: Honesty We show honesty by speaking truthfully, within the boundaries of confidentiality. This is shown in our dealings within the Department and with our consumers and partners by: saying what we mean and meaning what we say, keeping our promises, telling the truth tactfully, providing honest feedback and answers and admitting to mistakes. Respect We show respect by speaking and acting with courtesy. We treat others with dignity and use culturally appropriate ways of communicating. This is shown in our dealings within the Department and with our consumers and partners by: treating everyone fairly, communicating so people can understand, listening to others, and seeking and providing feedback. Integrity We show integrity by honouring our values and the rules of our department, government and nation. This is shown in our dealings within the department and with our consumers and partners by: doing the right thing, abiding by the values, standing up for what we believe in, and taking responsibility for our mistakes. ***************** I have the ability and commitment to behave consistently with the stated values of SA Health. / / Signature Please complete and return attached to your application to the nominated person The right people with the right skills in the right place at the right time - 8 -