Kelly Services Thailand 2013/14 Salary Guide

Kelly Services Thailand 2013/14 Salary Guide

Kelly Services, Inc. (NASDAQ: KELYA, KELYB) is a leader in providing workforce solutions. Kelly offers a comprehensive array of outsourcing and consulting services as well as world-class staffing on a temporary, contract and permanent basis. Serving clients around the globe, Kelly provides employment to more than 550,000 employees annually. Kelly has been at the forefront of the recruitment industry for over 60 years and has set the industry benchmark with innovative recruitment and retention strategies. We pride ourselves on delivering a high level of customer service and providing the right talent in accordance with our clients requirements. All our candidates undergo a stringent screening process to ensure they are the best possible fit for the job. In Thailand, Kelly partners with leading organizations and employers to provide human resource solutions tailored to their business needs. People are important to us, therefore we also partner with our pool of talent throughout their careers and assist them with their career growth. All rights reserved. No part of this book may be reproduced or transmitted in any form without the written permission from Kelly Services Thailand. The information contained in the Salary Guide is intended for educational purposes only. Kelly Services Thailand takes no responsibility for any liabilities that emerge based on the information contained in this guide. 2

Contents 4 Executive Overview 5 The Inside Track 6 Accounting & Financial Services 7 Administration & General Affairs 8 Call Center 9 Consumer Goods 10 Engineering & Manufacturing 11 Healthcare & Life Sciences 12 Human Resources 13 Information Technology 14 Procurement, Logistics & Supply Chain Management 3

Executive Overview In recent years, there has been much buzz around talent shortage, acquisition and retention as well as cross-border talent migration. There is also an increasing interest in understanding generational differences and employee engagement in the hopes of solving talent-related challenges that are vital to business growth. Among the critical factors, compensation is often cited as a key solution to tackling talent issues. Through this salary guide, we aim to provide an overview of how different professional skills, responsibilities and qualifications are compensated. The data is gathered from our practical experience working with major multinational clients from a multitude of industries. We hope that this will be an effective benchmarking tool for you. Our Global Workforce Survey has shown that when it comes to making career decisions, compensation and benefits, while an important factor, ranks third. It is outranked by personal fulfilment/work-life balance and personal growth/advancement. With this in mind, we would like to bring to your attention other talent attraction and retention elements, such as corporate culture, employee engagement, career advancement plans, reputation for innovation, and corporate social responsibility. In this 2013/2014 edition, I am also pleased to introduce a new segment, one that captures valuable insights from industry insiders. We feel that it is useful to have a realistic snapshot of the goings-on from professionals in the field. We would like to express our appreciation to valued clients and candidates who have graciously contributed their views. Published economic projections indicate that 2013 looks to be a year of internal growth and aggressive expansion towards neighbouring countries like Myanmar, Laos and Cambodia. Brace yourself for a positively active year ahead. We hope you are ready for an even more heated competition for high calibre, skilled and multi-lingual talent to drive the growth in this increasingly important economic zone we call ASEAN. Wanna Assavakarint Managing Director Kelly Services Thailand Disclaimer: Monthly salary ranges are subject to economic fluctuations. Monthly salary ranges exclude other bonuses, and Employer Social Security contributions. A copy of this guide will be available at www.kellyservices.co.th Please visit www.kellyocg.com for other relevant white papers and reports. 4

The Inside Track According to our industry experts, the general business outlook is positive as Asia continues on a strong growth momentum. The upcoming ASEAN Economic Community (AEC), due to take shape in 2015, is helping to spur the growth of this region as companies expand or increase their market coverage into Indochina and Myanmar. Companies see the need to be bolder and to be prepared to operate in unfamiliar territories. As the borders open, companies that are ready to compete will flourish. The AEC will have direct impact on the talent shortage situation, which is currently a major obstacle in the growing economies of this region. The demand of qualified and bilingual talent has continued to increase at a rate unmatched by the growth in local supply. There is a critical need for organizations to reevaluate their talent acquisition tactics in order to ensure sustainability and continuity of growth. Technology and social networking have become an important channel to reach the available talent pool. That being said, social networking is a double-edged sword as it conversely allows competitors and hiring companies to reach internal talent directly. With this in mind, talent retention is also a serious challenge that companies need to tackle in keeping attrition in check. Innovation and ingenuity are clearly needed to ensure continuity and sustainability of businesses. It is worth noting that employer branding is among the top attributes that appeal to talent. Candidates look for the corporate profile, vision and strategy that resonate with them. Jobseekers not only opt to take on roles that are meaningful to them, they are also looking to be a part of a company that upholds the same values. Companies that play an active role in corporate social responsibility appear to garner more interest from job-seekers. Employers need to understand generational differences in belief systems and behaviors in order to anticipate the needs of their workforce, and craft out the appropriate benefits and tools to engage and retain their employees. From the various surveys conducted on employees globally, financial benefits are not the number one reason why they decide to join or leave a company. To win the war for talent, employers need to be ahead of the game by understanding what makes employees tick, create an environment and provide relevant tools that excite high caliber talent as well as effective enough to retain them. Contributors: Khun Ratthanan Horanop Schneider Electric (Thailand) Ltd. Khun Orathai Sae Ngow - Honda Trading (Thailand) Co., Ltd. K.Thanop Somprasong Thaiware Communications Co., Ltd. Khun Jantharat Pattamaupatcha Siam Makro PLC. 5

Accounting & Financial Services Accounting & Finance Accountant (Junior) 0-3 15,000 20,000 Accountant (Senior) 4-5 30,000 35,000 Financial services Bank Auditor 2-3 35,000 45,000 Bank Operations Officer 0-3 15,000 18,000 Asst. Accounting 6-8 40,000 50,000 Accounting 10-15 50,000 100,000 Auditor 4-6 40,000 70,000 Cash Management Sales Collection / Debt Recovery Officer 5-8 60,000 100,000 0-3 15,000 17,000 Business Planning & Analysis 5-8 80,000 140,000 Credit Control Officer 2-4 18,000 30,000 Credit Control 5-8 50,000 80,000 Compliance 5-8 70,000 100,000 Finance (Junior) 0-3 15,000 20,000 Finance (Senior) 4-5 30,000 35,000 Asst. Finance 6-8 40,000 50,000 Finance 10-15 50,000 120,000 Compliance Officer 2-3 30,000 40,000 Credit Analyst 0-3 17,000 30,000 Credit Analysis 5-8 50,000 90,000 Customer Service Officer 0-3 15,000 18,000 Dealer 0-3 15,000 18,000 Personal Financial Consultant / Personal Banker Relationship (Junior level) 0-3 2-4 15,000 + 30,000 + 18,000 + Head of Finance 10-15 110,000 180,000 Financial Analyst 4-6 50,000 70,000 Internal Audit 5-8 70,000 110,000 Relationship / Team Leader (Senior level) Remittance/ Settlement/ Loans Clerk 5-8 70,000 + 120,000 + 0-3 15,000 18,000 Risk 5-8 70,000 150,000 Tax 5-8 80,000 150,000 Settlement Officer 3-5 30,000 50,000 Trade Finance Officer 0-3 16,000 20,000 Wealth 5-8 100,000 + 6

Administration & General Affairs Administrative Assistant 1-3 11,000 16,000 Administration / Office 4-10 50,000 100,000 Data Entry 0-2 9,000 13,000 Executive Secretary / Personal Assistant Receptionist / Front Office Assistant 3-10 30,000 100,000 1-3 12,000 18,000 Secretary 1-3 18,000 30,000 Sr. Administration Officer 3-5 25,000 35,000 7

Call Center Call Center Supervisor / Team Leader Call Center / Head Customer Service Officer Inbound (entry level) - Bilingual (Thai & English) 3-5 30,000 45,000 5-8 50,000 80,000 0-1 15,000 20,000 Telesales / Telemarketer (experienced) - Bilingual (Thai & English) Telesales / Telemarketer (experienced) - Thai speaking 2-4 2-4 18,000 + 15,000 + 25,000 + 20,000 + Customer Service Officer Inbound (entry level) - Thai speaking 0-1 10,500 15,000 Customer Service Officer Inbound (experienced) - Bilingual (Thai & English) 2-4 18,000 25,000 Customer Service Officer Inbound (experienced) - Thai speaking 2-4 15,000 20,000 Phone Collector (entry level) - Thai Speaking 0-1 10,500 + 15,000 + Phone Collector (experienced) - Thai Speaking 2-4 15,000 + 20,000 + Telesales / Telemarketer (entry level) - Bilingual (Thai & English) 0-1 15,000 + 20,000 + Telesales / Telemarketer (entry level) - Thai speaking 0-1 10,500 + 15,000 + 8

Consumer Goods Advertising 5-7 50,000 80,000 Area Sales 5-7 80,000 + Brand / Product 5-7 60,000 85,000 Business Development 5-7 70,000 120,000 Customer Service Executive 2-3 25,000 40,000 Channel 5-7 Key Account Executive 3-5 Key Account 5-8 60,000 + 30,000 + 80,000 + 90,000 + Market Researcher 2-4 18,000 25,000 Marketing Executive 2-4 30,000 45,000 Marketing Communications 5-7 65,000 90,000 Marketing 5-7 70,000 120,000 Merchandising 5-7 60,000 85,000 National Sales 7-10 100,000 150,000 Promoter (Bilingual) 0-2 25,000 + 30,000 + PR 5-7 65,000 100,000 Retail 5-7 70,000 90,000 Retails Operations 5-7 70,000 90,000 Service Co-ordinator 2-3 15,000 20,000 Sales Co-ordinator 2-3 15,000 20,000 Sales Executive 2-3 Sr. PR and Communication Executive Sales 5-7 14,000 + 30,000 + 4-6 40,000 60,000 + 90,000 + + Sales & Marketing Director 10-15 150,000 200,000 Trade Marketing 5-7 60,000 90,000 Visual Merchandising 5-7 60,000 80,000 9

Engineering & Manufacturing Draftman 1-2 12,000 15,000 Electrical Engineer 2-5 25,000 45,000 Estimate Engineer 2-8 25,000 75,000 Engineering 5-8 50,000 100,000 Facilities Technical Officer 2-5 15,000 25,000 Facilities Technician 1-5 10,000 16,000 Material Planner 2-4 25,000 35,000 Mechanical Engineer 2-5 25,000 45,000 Maintenance 5-8 50,000 100,000 Supplier Quality Engineer 3-5 30,000 45,000 Safety Engineer 2-5 20,000 35,000 Sales Engineer 2-5 20,000 + 45,000 + Safety 5-8 45,000 80,000 Sales 5-8 50,000 100,000 Technical Purchasing 5-8 50,000 100,000 Technical Sales 5-8 60,000 120,000 Order Engineer 2-4 25,000 35,000 Purchase Engineer 2-5 30,000 50,000 Planning Engineer 3-5 30,000 45,000 Process Engineer 2-3 25,000 30,000 Production 5-8 50,000 80,000 Project 5-8 50,000 100,000 Quantity Surveyor 2-5 20,000 35,000 Quality Engineer 1-5 20,000 45,000 Quality 5-8 50,000 80,000 Service Engineer 2-5 25,000 45,000 Structural Engineer 2-5 25,000 50,000 10

Healthcare & Life Sciences Area Sales 5-10 60,000 + 80,000 + Clinical Research Associate 3-5 35,000 50,000 Clinical Research 5-10 80,000 120,000 Group Product 8-10 80,000 120,000 Medical Sales Representative 0-4 20,000 + 40,000 + Marketing 6-8 70,000 100,000 Pharmacist 3-5 30,000 60,000 Product Specialist 5-8 40,000 + 60,000 + Product 5-10 80,000 100,000 Regulatory Affairs 5-10 60,000 100,000 Senior Clinical Research Associate 5-10 80,000 120,000 Upcountry Sales 5-10 70,000 + 11

Human Resources Compensation & Benefits Analyst 3-5 35,000 45,000 Recruitment / Talent Acquisition 5-8 60,000 100,000 Compensation & Benefits 5-8 65,000 100,000 Rewards & Recognition 5-8 60,000 100,000 Employee Relations Specialist Employee Relations Employee Communications 3-5 35,000 45,000 5-8 50,000 70,000 5-8 50,000 70,000 Training Executive 2-3 22,000 35,000 Senior Training & Development Specialist Training / HRD 3-5 35,000 45,000 5-8 60,000 90,000 HR Officer/ Executive 2-3 22,000 35,000 HR Specialist 3-5 35,000 45,000 HRIS Specialist 3-5 35,000 45,000 HRIS 5-8 65,000 100,000 HR 5-8 60,000 120,000 HR Director 10+ 120,000 200,000 Organizational Development 5-8 60,000 80,000 Payroll Officer/ Executive 2-3 20,000 35,000 Payroll Specialist 3-5 35,000 45,000 Payroll 5-8 60,000 80,000 Senior Recruitment Specialist 3-5 35,000 45,000 12

Information Technology Analyst Programmer 2-3 25,000 40,000 Account 3-4 35,000 + Business / Systems Analyst 3-5 38,000 55,000 Business Development 5 55,000 + 80,000 + CRM Consultant 4 45,000 60,000 Database Administrator 3 30,000 45,000 Datawarehousing Consultant 4-8 50,000 85,000 ERP Consultant 5-8 60,000 100,000 Helpdesk 1-2 15,000 25,000 Helpdesk Analyst 1-3 18,000 30,000 Inside Sales Presentative 3-5 25,000 + 40,000 + IT Administrator 1-3 16,000 30,000 IT Application Support 3-6 30,000 100,000 IT Executive 2-5 20,000 50,000 Network Support Engineer 3-5 35,000 60,000 Pre-sales Consultant 3-5 35,000 60,000 Programmer 2-5 25,000 80,000 Project Coordinator 2-5 20,000 40,000 Project 4-7 50,000 100,000 Regional Sales 5-7 80,000 + 130,000 + SAP Consultant 2-4 45,000 60,000 Software QA / Test Analyst 3-5 30,000 50,000 System Analyst 2-4 30,000 50,000 Systems Engineer 2-3 28,000 40,000 Systems Programmer / Software Engineer 2-3 25,000 40,000 Technical Consultant 2-4 35,000 50,000 Technical Consultant (Senior ) 5-8 50,000 100,000 Web Designer 2-5 25,000 50,000 IT 5-7 60,000 80,000 IT Director 6-10 100,000 200,000 Network Administrator 2-3 20,000 30,000 13

Procurement, Logistics & Supply Chain Management Distribution 5-8 60,000 90,000 Logistics 5-8 50,000 100,000 Operations Executive 2-3 25,000 30,000 Operation 5-8 50,000 90,000 Procurement Executive 3-5 30,000 50,000 Purchasing 5-8 55,000 100,000 Shipping Assistant 0-3 15,000 18,000 Shipping Supervisor 4-5 30,000 35,000 Supply Chain 5-8 60,000 100,000 Transportation 5-8 50,000 70,000 Warehouse / Store Assistant 0-3 12,000 17,000 Warehouse Supervisor 3-5 30,000 50,000 Warehouse 5-8 50,000 90,000 14

Kelly Services Staffing & Recruitment (Thailand) Co., Ltd 27 th Floor, Empire Tower 3, Unit 2707, 195 South Sathorn Road, Yannawa, Sathorn, Bangkok 10120 Tel: (662) 670 0505 Fax: (662) 670 0509 Email: ksbkk@kellyservices.co.th kellyservices.co.th EXIT