Workflow Notifications



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Workflow One of the components of workflow in PeopleSoft/NUFinancials is the ability to send email notifying users when there is an item in their Approval Inbox. Depending upon the number of emails received, you may wish to filter the workflow notifications into folders (for instructions, see page 5). Typical workflow notifications include emails for: Expense report approval Requisition approval Actuals journal approval Budget journal approval Travel authorization approval Cash advance notification of approval Cash advance send back Shopping Cart Assignment Shopping Cart Retrieval Approval Escalation Receipt Notification Sample Workflow Notification Approval Emails The images below display sample workflow emails seeking approvals. Each email includes basic information about the person and the item seeking approval as well as a link that will redirect you to the item for approval. Expense Report Page 1 of 9

Journal Approval Requisition Approval Travel Authorization Approval Page 2 of 9

Shopping Cart Assignment Shopping Cart Retrieval Page 3 of 9

Receipt Notification Approval Escalation Page 4 of 9

How to Configure a Rule in Microsoft Outlook to Filter Based on the volume of workflow notifications, you may wish to manage them by creating folders and rules in Outlook. There are several methods for doing this, however this job aid will only detail one method Create a rule based on a name or subject. For assistance configuring Outlook or another email client, contact the Help desk at 1-HELP (847-491-4357) or consultant@northwestern.edu. You will need to create a rule for each type of workflow notification you will receive. Rules created for workflow should not include the requisition id, expense report number, etc. as part of the filtering criteria. Rules should be more generic than specific to increase the number of emails filtered. 1. Open the message that the rule will be based on. 2. On the toolbar, click Create Rule icon (red box). Page 5 of 9

3. In the Create Rule dialog box opens. 4. Modify the When I get e-mail with all of the selected conditions and the Do the following as needed. Check the Move e-mail to folder. A new window will open giving the option of either selecting an existing folder or creating a new folder. In this case, create a new folder by clicking the New button. Page 6 of 9

5. The Create New Folder box opens. Type in the name of the folder where the incoming message(s) should be redirected. In this case, the folder name will be Approvals - Req. Note: This folder name was chosen so all the Approval folders are kept together and easily scanned at a glance. For example, create other folders called: Approvals Exp, Approvals Travel Auth. Page 7 of 9

6. Click the + by Personal Folders. This expands the list of Personal Folders. Select a folder to create the new folder. In this case, Personal Folders is selected. Click the OK button. 7. The new folder, Approvals Req is created. Ensure the folder Approvals Req is selected and click OK. Page 8 of 9

8. The rule is now complete. Click OK to save. 9. You will see a message indicating the rule has been created. Check the Run this rule now on messages already in the current folder. Click OK. 10. The rule will execute and any email fitting the rule criteria will be moved from the inbox to the new folder Approvals Req. It will be applied to any new emails received in the inbox. Rule creation is complete. Repeat this process for each of the types of workflow notifications you receive. Page 9 of 9