How to Add HealthCentral to Your Safe Senders List

Transcription

1 How to Add HealthCentral to Your Safe Senders List Due to the growing problem of unsolicited and unwanted commercial s, many web mail services and applications have taken measures to automatically filter bulk s. Unfortunately, these filters end up blocking many newsletters and legitimate s in addition to spam. We recommend that you take the steps outlined below to help ensure that HealthCentral mailings actually reach you. Even if you are currently receiving our mailings, we still advise you to follow these steps as a way to prevent future problems. Please scroll down to find your preferred service and follow the instructions below to add HealthCentral (from [email protected] or to your safe senders list. Adding trusted addresses to your safe senders list, also known as whitelist, enables them to pass through your spam filter or junk folder and into your inbox. For the most part, you're simply adding HealthCentral to your contact list which tells your service that you want to receive our s. Top Service Instructions: AOL You will need to add our From address, [email protected] to your AOL address book: Gmail 1. Click the Mail menu and select Address Book 2. Once loaded, cut and paste [email protected] into the Other field 3. Make our From address the Primary address by checking the associated check box 4. Click the Save button You will need to add our From addresses, [email protected], to your Gmail Contacts List: 1. Click Contacts along the left side of any Gmail page 2. Click Add Contact 3. Copy and paste our From address, [email protected] into the primary address dialog box. 4. Click Save

2 Hotmail You will need to add our From addresses, to your Hotmail Safe List: Yahoo! 1. Open your mailbox and click Options (upper right hand corner) 2. Click the Junk Protection link (top of page) 3. Select the Safe List link (2nd from bottom) 4. Copy and paste into the dialog box titled Type an address or domain 5. Click the Add button next to the dialog box You will need to set up a filter to redirect our mailing into your inbox: 1. Open your mailbox and click on Mail Options (upper right hand corner) 2. Select Filters (bottom left corner) 3. Click the Add link on the Filters page 4. Update the From header rule with the following 2 pieces of information: "contains" and n.healthcentral.com. This essentially allows the mail server to identify our mailing based on the From address. 5. Click the Choose Folder pull down menu and select Inbox 6. Click Add Filter button Additional Recommendations: AOL 7.0 & Click the Add Address icon on the right side of the window 3. Click the Save button AOL 9.0 and Up 2. Click the Add Address icon on the right side of the window 3. Click the OK button AT&T Webmail and BellSouth 1. In your mailbox, click Options

3 2. Go to Mail Options, select Filters. Click Add Filter 3. Go to From Header and select Contains. Enter the trusted address or domain ( or website) in the box provided 4. Go to the drop down menu at the bottom with the option Move the message to. Select Inbox 5. Click Add Filter Comcast SmartZone 1. Click Address Book 2. Click New, Select New Contact 3. Add address 4. Click Save Cox 1. Click Preferences 2. Go to General Preferences and click Blocked Senders 3. Type address or domain to add to the Exceptions list 4. Click Add. Click Save EarthLink 1. Click on Address Book (it's over on the left, below your Folders) 2. When your Address Book opens, click the Add new contact 3. On the Add Contact screen, find the Internet Information box 4. Enter the desired address into the top box 5. Click Save Earthlink Total Access Gmail 3. Click the Add to Address Book link in the menu 4. Click the Ok button

4 2. Click Always display images from (senders address) OR 2. Click the arrow next to reply on the top right 3. Click Add sender to contact list Hotmail 2. Click Mark as safe next to the From name and address 3. Now click Add contact Mac Mail 2. Go to Message in the top tool bar 3. Click Add Sender to Address Book from the drop-down menu McAfee SpamKiller 1. Go to Friends and click Add 2. Type the trusted address or domain in the space provided. Click OK MSN 1. Click on Help & Settings 2. Click Settings 3. Click on Safe List 4. In Add an item to this list, type the specific address or domain 5. Click Add Thunderbird / Netscape 6 or 7 3. Click the Add to Address Book link in the menu 4. Click the OK button NetZero

5 1. Go to Options and click Safe Lis 2. Type the trusted domain or address in Add Address to Safe List 3. Click Add then click Save Norton AntiSpam 1. Go to the Status & Settings tab and click AntiSpam 2. Click Configure and go to the Allowed List tab 3. Click Add and type the trusted address or domain in the Address box 4. Click OK Outlook Open Microsoft Outlook Select Tools and Options from the top menu 3. Select Junk Options and Safe Senders under the Preferences tab 4. Click Add 5. Input the address of the person you wish to whitelist. Click OK to save your work. Outlook 2000 / Outlook Click the Add to Contacts link in the menu 4. Click the OK button Outlook Express 6 3. Click the Add to Address Book link in the menu 4. Click the OK button Road Runner 1. Open Junk Mail folder 2. Select s you wish to add to your whitelist 3. Click Mark as Not Spam Spam Assassin

6 1. In your hard drive, find your Spam Assassin folder. Click the folder Verizon 2. Open the file named user_prefs with a text editor or Notepad (If the file does not exist you can create it using the instructions on Spam Assassin's website) 3. Make a new line with the text whitelist_from and the trusted address or domain you wish to add 4. Save the file and close it 1. Go to Options and select Block Senders 2. In the Safe List, type your trusted address or domain. 3. Click OK Windows Live Yahoo! 2. Click Mark as safe next to the From name and address 3. Now click Add contact 2. Now click Add contact next to the From name and address