Web Work Module User s Guide

Size: px
Start display at page:

Download "Web Work Module 11.6. User s Guide"

Transcription

1 Web Work Module 11.6 User s Guide

2 COPYRIGHT Copyright MainSaver Software. All rights reserved. No part of this document may be copied or distributed, transmitted, transcribed, stored in a retrieval system, or translated into any human or computer language, in any form or by any means electronic, mechanical, magnetic, manual, or otherwise, or disclosed to third parties without the express written permission of Mainsaver Software. Mainsaver Software 9890 Towne Center Drive Suite 100 San Diego, CA U.S.A. TRADEMARKS Mainsaver is a trademark of Mainsaver Software in the USA and other countries. Microsoft and Windows are registered trademarks of the Microsoft Corporation. Writers: Nam Phan Lisa Arrasmith REVISIONS 1.0 April 5, May 28, July 20, Web Work Module Release 1.3 January 17, 2005 Revised for WWM Release

3 Table of Contents WELCOME TO MAINSAVER WEB WORK MODULE INSTALLING WEB WORK MODULE ERROR! BOOKMARK NOT DEFINED. RUNNING MAINSAVER WEB WORK APPLICATION... 2 Login... 2 Main Menu... 3 Work Request Module... 5 Submit New Work Request... 5 Date Lookup Calendar... 7 Originator Lookup... Error! Bookmark not defined. Asset Lookup... 8 Look up Work Request Work Request Query Summary Report Work Request Query Detailed Report Work Order Module... Error! Bookmark not defined. Submit Web Work Order... Error! Bookmark not defined. Look up Work Order Work Order Query Summary Report Work Order Query Detailed Report ERROR MESSAGES...17

4 Welcome to the maintenance, custodial & grounds user guide for the online work request site Please refer to Web Work Module 8.3 Installation Guide for details about the installation of the Web Work Module software. The user can access the web work application by the web address (URL) similar to The login page authenticates the user credentials and leads the valid application user to a menu of options. The standard application provides the users with menu selections to Submit new work request Look up existing work requests Look up existing work orders. Page 1

5 Running Mainsaver Web Work Application If the Web Work Software installation is configured to require user authentication using the login ID and password set in Mainsaver user profiles, the Login page is the first screen presented to the user. Login Figure 1 - Login page User Login Information Data Source Name of ODBC entries that connects the user to a designated database Refer to the Installation Guide for more details Page 2

6 User ID Password Mainsaver login ID as defined in Employee User Profile option of System Admin module Password associated with the login ID Main Menu Figure 2 Main menu page Menu Selections Submit New Work Request Input form that allows the user to create a work request in the Mainsaver database Page 3

7 Check Work Request Status Option to look up existing work request information Check Work Order Status Option to look up existing work order information Page 4

8 Work Request Module Submit New Work Request Figure 3 - Submit Work Request page Web Work Request Information Origination Date Requested By Work request origination date Name of the person creating the work request Calendar lookup icon is available to assist with date selection. When a web work request is submitted, the application saves work request data into the Work Request table (wkwr). It also saves the contact information into the Work Request Originator table Page 5

9 (wkwrorg). After the contact info is saved, in subsequent requests, the originator can just type in his/her name then click on the icon to retrieve previously saved data. In addition, the lookup icon provides the capability to locate an originator record in the Personnel table (em). This feature and the validation of the originator name against the Personnel table are configurable. Please refer to the Installation Guide for more details. Phone Contact phone number Department Department name This field was intended for web work request users who are not Mainsaver personnel, such as university students or city citizens. It identifies the group that the originator belongs to. address This address is used for notification when the work request is approved. Location Work Requested Requested Due Date Work Group Asset Description Location related to the requested work Problem reported or Work description Work request due date Facilities department that performs the requested work Asset short description The user can enter any descriptive information If the data is specified in column due_date_dft of the Priority table stptwop, then the Due Date = Origination Date + due_date_dft. Construction, Custodial, Grounds Landscape and Mechanical. Do not submit work to FACILITIES. If the asset number is not known and not required, the user can enter descriptive information about the asset for which work is requested. Page 6

10 Date Lookup Calendar Figure 4 - Date calendar pop-up window When the user selects on the calendar icon next to the origination date or due date data fields, the calendar pop-up screen is displayed to facilitate the user in selecting a date. Page 7

11 Asset Lookup Figure 5 - Asset Lookup screen Asset Lookup After the user selects the Asset lookup icon positioned on the right-hand side of the Asset Number field, the Asset Number Look-up screen is displayed. In order to filter the returned data, the user can enter the value for any or a combination of the following data columns: asset number, asset description, asset location and work area. After the user selects the Ok button, the application searches for asset records that match the filter condition and displays returned data as seen in the following screen. Page 8

12 Figure 6 - Returned data from asset lookup From this screen, the user locates the correct asset record then clicks on the asset number hyperlink to select it. The selected asset number is displayed in the Selected value box above the data list for confirmation. Selecting the Ok button returns the asset number and asset description to the Submit New Work Request page; asset number, work area, and charge cost center to the Submit New Work Order page. Page 9

13 Look up Work Request Figure 7 - Work Request lookup screen Page 10

14 Work Request Query Summary Report Figure 8 - Work Request search result in summary format From the data list, the user can select a work request number to view its details. When the user clicks on the work request number, the application presents additional information in the same screen area but in different view, as seen in the next screen capture. On this summary screen, the work request approval or reject date is displayed under the column heading Review Date. If the work request is not approved, the reject date is displayed in red color. In the case that it is approved, the work order is displayed in the format of a hyperlink, which allows the user to select. When selected, the Details view displays the selected work order detail data instead of work request. Page 11

15 Work Request Query Detailed Report Figure 9 - Work Request search result in detail format Page 12

16 Figure 10 Details from the work order of the approved request From this screen, the user can select - Lookup tab to perform another search for work request data - Menu option to return to the main menu - New WR to submit a new work request - Logout to terminate the current session and return to the Login screen. Page 13

17 Look up Work Order Figure 11 - Work order lookup screen Page 14

18 Work Order Query Summary Report Figure 12 - Work Order search result in summary format Page 15

19 Work Order Query Detailed Report Figure 13 - Work Order search result in detail format The button allows the user to print the work order form to the printer accessible from the workstation. Page 16

20 Error Messages Your session has timed out. Please log in again. The web application has the default timeout for each session set to 20 minutes. When the session is timed out, the user is redirected to the Login screen with the message listed above. The system administrator can adjust this timeout value. Refer to the Installation Guide for more information. Page 17

HELPDESK SYSTEM (HDS) USER MANUAL

HELPDESK SYSTEM (HDS) USER MANUAL HELPDESK SYSTEM (HDS) USER MANUAL Release No.: 2.0 prepared by OMESTI Berhad. TABLE OF CONTENTS 1.0 HOW TO ACCESS THE HELPDESK SYSTEM (HDS)... 1 2.0 HOW TO REGISTER NEW USER... 2 3.0 HOW TO RECOVER PASSWORD...

More information

Managed Security Web Portal USER GUIDE

Managed Security Web Portal USER GUIDE Managed Security Web Portal USER GUIDE CONTENTS 1.0 Introduction 4 2.0 Login 4 3.0 Portal Layout 4 3.1 Home Tab 5 3.2 Web Filtering Tab 5 3.3 SSL VPN Users Tab 6 4.0 Web Filtering Administration 7 4.1

More information

DarwiNet Client Level

DarwiNet Client Level DarwiNet Client Level Table Of Contents Welcome to the Help area for your online payroll system.... 1 Getting Started... 3 Welcome to the Help area for your online payroll system.... 3 Logging In... 4

More information

Onboarding for Administrators

Onboarding for Administrators This resource will walk you through the quick and easy steps for configuring your Paylocity Onboarding module and managing events. Login Launch Events Complete Tasks Create Records Configure Events Module

More information

INTRODUCTION: SQL SERVER ACCESS / LOGIN ACCOUNT INFO:

INTRODUCTION: SQL SERVER ACCESS / LOGIN ACCOUNT INFO: INTRODUCTION: You can extract data (i.e. the total cost report) directly from the Truck Tracker SQL Server database by using a 3 rd party data tools such as Excel or Crystal Reports. Basically any software

More information

Virtual EMS User Guide

Virtual EMS User Guide EMS Workplace 5.1 EMS Campus 2.1 EMS Enterprise 5.1 EMS Legal 5.1 Dean Evans & Associates, Inc. Copyright Copyright 2009 Dean Evans & Associates, Inc. All rights reserved. No part of this document may

More information

Hatco Lead Management System: http://hatco.scangroup.net/

Hatco Lead Management System: http://hatco.scangroup.net/ Hatco Lead Management System User Guide General Notes: The Hatco Lead Management System (HLMS) is designed to work with modern web browsers, such as Internet Explorer 9 or newer, Firefox, Chrome & Safari.

More information

Scotia Bill Payment Remittance Reporting Service

Scotia Bill Payment Remittance Reporting Service Payment Services Getting Started Scotia Bill Payment Remittance Reporting Service July 2010 Table of Contents 1 Registration & Login...........................................................3 a. Your

More information

PaperClip. em4 Cloud Client. Setup Guide

PaperClip. em4 Cloud Client. Setup Guide PaperClip em4 Cloud Client Setup Guide Copyright Information Copyright 2014, PaperClip Inc. - The PaperClip32 product name and PaperClip Logo are registered trademarks of PaperClip Inc. All brand and product

More information

TriCore Secure Web Email Gateway User Guide 1

TriCore Secure Web Email Gateway User Guide 1 TriCore Secure Web Email Gateway User Guide This document provides information about TriCore Secure Web Email Gateway. This document is for users who are authorized to send and receive encrypted email

More information

Grant Management System Training Guide Module 1 Getting Started Accessing Your System Ver 6.1 Updated: 2.13.2014

Grant Management System Training Guide Module 1 Getting Started Accessing Your System Ver 6.1 Updated: 2.13.2014 Grant Management System Training Guide Module 1 Getting Started Accessing Your System Ver 6.1 Updated: 2.13.2014 Prepared by: CommunityForce Implementaiton Team Table of Contents Module 1: Getting Started

More information

Fax User Guide 07/31/2014 USER GUIDE

Fax User Guide 07/31/2014 USER GUIDE Fax User Guide 07/31/2014 USER GUIDE Contents: Access Fusion Fax Service 3 Search Tab 3 View Tab 5 To E-mail From View Page 5 Send Tab 7 Recipient Info Section 7 Attachments Section 7 Preview Fax Section

More information

Service Desk Plus: User Guide

Service Desk Plus: User Guide Service Desk Plus: User Guide Introduction ManageEngine ServiceDesk Plus is comprehensive help desk and asset management software that provides help desk agents and IT managers, an integrated console to

More information

HART Demo Installation Guide

HART Demo Installation Guide HART Demo Installation Guide Demo Version 1.0 Page 1 of 17 Table of Content Demo Version 1.0... 1 Introduction... 3 Hardware/Software Specifications... 3 Installation Guide General Overview... 4 Installers

More information

PaperClip. em4 Cloud Client. Manual Setup Guide

PaperClip. em4 Cloud Client. Manual Setup Guide PaperClip em4 Cloud Client Manual Setup Guide Copyright Information Copyright 2014, PaperClip Inc. - The PaperClip32 product name and PaperClip Logo are registered trademarks of PaperClip Inc. All brand

More information

The Welcome screen displays each time you log on to PaymentNet; it serves as your starting point or home screen.

The Welcome screen displays each time you log on to PaymentNet; it serves as your starting point or home screen. PaymentNet Cardholder Quick Reference Card Corporate Card ffwelcome to PaymentNet The Welcome screen displays each time you log on to PaymentNet; it serves as your starting point or home screen. PaymentNet

More information

TaskCentre v4.5 Run Crystal Report Tool White Paper

TaskCentre v4.5 Run Crystal Report Tool White Paper TaskCentre v4.5 Run Crystal Report Tool White Paper Document Number: PD500-03-13-1_0-WP Orbis Software Limited 2010 Table of Contents COPYRIGHT 1 TRADEMARKS 1 INTRODUCTION 2 Overview 2 Features 2 TECHNICAL

More information

Orientation Course - Lab Manual

Orientation Course - Lab Manual Orientation Course - Lab Manual Using the Virtual Managed Workplace site for the lab exercises Your instructor will provide the following information before the first lab exercise begins: Your numerical

More information

Active Directory Integration for Greentree

Active Directory Integration for Greentree App Number: 010044 Active Directory Integration for Greentree Last Updated 14 th February 2013 Powered by: AppsForGreentree.com 2013 1 Table of Contents Features... 3 Options... 3 Important Notes... 3

More information

Fleet Management System FMS. User Manual

Fleet Management System FMS. User Manual Fleet Management System FMS User Manual Page 1 of 21 Disclaimer No part of this publication may be reproduced, or transmitted in any form or by any means without the written permission of Control Module,

More information

Creating IBM Cognos Controller Databases using Microsoft SQL Server

Creating IBM Cognos Controller Databases using Microsoft SQL Server Guideline Creating IBM Cognos Controller Databases using Microsoft SQL Product(s): IBM Cognos Controller 8.1 or higher Area of Interest: Financial Management 2 Copyright Copyright 2008 Cognos ULC (formerly

More information

Supply Chain Finance WinFinance

Supply Chain Finance WinFinance Supply Chain Finance WinFinance Customer User Guide Westpac Banking Corporation 2009 This document is copyright protected. Apart from any fair dealing for the purpose of private study, research criticism

More information

Baylor Secure Messaging. For Non-Baylor Users

Baylor Secure Messaging. For Non-Baylor Users Baylor Secure Messaging For Non-Baylor Users TABLE OF CONTENTS SECTION ONE: GETTING STARTED...4 Receiving a Secure Message for the First Time...4 Password Configuration...5 Logging into Baylor Secure Messaging...7

More information

Hello! This email provides details below pertaining to the University's Bank of America VISA charge card program.

Hello! This email provides details below pertaining to the University's Bank of America VISA charge card program. Access to Works Once your application has been approved and a card has been ordered, you will receive a welcome email that includes your username and a link to the application. **IMPORTANT** Keep this

More information

MicroStrategy Quick Guide: Running the PI Report ITU Data Mart Support Group Go to reporting.gmu.edu and click on Login to Microstrategy

MicroStrategy Quick Guide: Running the PI Report ITU Data Mart Support Group Go to reporting.gmu.edu and click on Login to Microstrategy MicroStrategy Quick Guide: Running the PI Report ITU Data Mart Support Group Go to reporting.gmu.edu and click on Login to Microstrategy ACTION Enter User name and Password. Keep default selection of LDAP

More information

Accounts Payable Workflow Guide. Version 11.2

Accounts Payable Workflow Guide. Version 11.2 Accounts Payable Workflow Guide Version 11.2 Copyright Information Copyright 2013 Informa Software. All Rights Reserved. No part of this publication may be reproduced, transmitted, transcribed, stored

More information

Onboarding for Administrators

Onboarding for Administrators Welcome! This resource will walk you through the quick and easy steps for configuring your Paylocity Onboarding module and managing events. Login Launch Events Complete Tasks Create Records Configure Events

More information

Wentworth Institute of Technology Performance Management Supervisor s Guide

Wentworth Institute of Technology Performance Management Supervisor s Guide Wentworth Institute of Technology Performance Management Supervisor s Guide A Step-By-Step Supervisor s Guide for completing performance evaluations in the PeopleAdmin Performance Management Suite PeopleAdmin

More information

BillQuick Installation Guide for Microsoft SQL Server 2005 Express Edition

BillQuick Installation Guide for Microsoft SQL Server 2005 Express Edition Time Billing and Project Management Software Built With Your Industry Knowledge BillQuick Installation Guide for Microsoft SQL Server 2005 Express Edition BQE Software, Inc. 2601 Airport Drive Suite 380

More information

ORACLE USER PRODUCTIVITY KIT USAGE TRACKING ADMINISTRATION & REPORTING RELEASE 3.6 PART NO. E17087-01

ORACLE USER PRODUCTIVITY KIT USAGE TRACKING ADMINISTRATION & REPORTING RELEASE 3.6 PART NO. E17087-01 ORACLE USER PRODUCTIVITY KIT USAGE TRACKING ADMINISTRATION & REPORTING RELEASE 3.6 PART NO. E17087-01 FEBRUARY 2010 COPYRIGHT Copyright 1998, 2009, Oracle and/or its affiliates. All rights reserved. Part

More information

Accounts Payable Workflow Guide. Version 12.0

Accounts Payable Workflow Guide. Version 12.0 Accounts Payable Workflow Guide Version 12.0 Copyright Information Copyright 2014 Informa Software. All Rights Reserved. No part of this publication may be reproduced, transmitted, transcribed, stored

More information

Network Services One Washington Square, San Jose, CA 95192-0209 408-924-1530

Network Services One Washington Square, San Jose, CA 95192-0209 408-924-1530 SJSU Premier Wi-Fi Service Network Services One Washington Square, San Jose, CA 95192-0209 408-924-1530 The SJSU Premier Wi-Fi service transmits your data across a secure, encrypted connection. This ensures

More information

PRODUCT WHITE PAPER LABEL ARCHIVE. Adding and Configuring Active Directory Users in LABEL ARCHIVE

PRODUCT WHITE PAPER LABEL ARCHIVE. Adding and Configuring Active Directory Users in LABEL ARCHIVE PRODUCT WHITE PAPER LABEL ARCHIVE Adding and Configuring Active Directory Users in LABEL ARCHIVE TEKLYNX International March 19, 2010 Introduction Now more than ever, businesses large and small alike are

More information

WatchDox Administrator's Guide. Application Version 3.7.5

WatchDox Administrator's Guide. Application Version 3.7.5 Application Version 3.7.5 Confidentiality This document contains confidential material that is proprietary WatchDox. The information and ideas herein may not be disclosed to any unauthorized individuals

More information

Wentworth Institute of Technology Performance Management Employee s Guide

Wentworth Institute of Technology Performance Management Employee s Guide Wentworth Institute of Technology Performance Management Employee s Guide A Step-By-Step Employee Guide for completing performance evaluations in the PeopleAdmin Performance Management Suite PeopleAdmin

More information

This is a training module for Maximo Asset Management V7.1. It demonstrates how to use the E-Audit function.

This is a training module for Maximo Asset Management V7.1. It demonstrates how to use the E-Audit function. This is a training module for Maximo Asset Management V7.1. It demonstrates how to use the E-Audit function. Page 1 of 14 This module covers these topics: - Enabling audit for a Maximo database table -

More information

Access your Insurance Agent s web site using the URL the agency has provided you. Click on the Service 24/7 Link.

Access your Insurance Agent s web site using the URL the agency has provided you. Click on the Service 24/7 Link. 1 Access your Insurance Agent s web site using the URL the agency has provided you. Click on the Service 24/7 Link. You will need to enter your Email Address and Password assigned to you by your Agent.

More information

Phone Manager Application Support JANUARY 2015 DOCUMENT RELEASE 4.2 APPLICATION SUPPORT

Phone Manager Application Support JANUARY 2015 DOCUMENT RELEASE 4.2 APPLICATION SUPPORT Phone Manager Application Support JANUARY 2015 DOCUMENT RELEASE 4.2 APPLICATION SUPPORT Microsoft Internet Explorer NOTICE The information contained in this document is believed to be accurate in all respects

More information

IMPORTANT: You must complete this step before you can install and activate SafeSend.

IMPORTANT: You must complete this step before you can install and activate SafeSend. Initial Setup Guide Welcome to SafeSend! This guide has been created to assist with your initial setup. Please follow the below steps to get started. If you are a Firm Administrator and are setting your

More information

Welcome to MaxMobile. Introduction. System Requirements

Welcome to MaxMobile. Introduction. System Requirements MaxMobile 10.5 for Windows Mobile Smartphone Welcome to MaxMobile Introduction MaxMobile 10.5 for Windows Mobile Smartphone provides you with a way to take your customer information on the road. You can

More information

Integrating ConnectWise Service Desk Ticketing with the Cisco OnPlus Portal

Integrating ConnectWise Service Desk Ticketing with the Cisco OnPlus Portal Integrating ConnectWise Service Desk Ticketing with the Cisco OnPlus Portal This Application Note explains how to configure ConnectWise PSA (Professional Service Automation) application settings and Cisco

More information

Smart Web. User Guide. Amcom Software, Inc.

Smart Web. User Guide. Amcom Software, Inc. Smart Web User Guide Amcom Software, Inc. Copyright Version 4.0 Copyright 2003-2005 Amcom Software, Inc. All Rights Reserved. Information in this document is subject to change without notice. The software

More information

Help Desk Web User Guide

Help Desk Web User Guide Help Desk Web User Guide 1 P age Contents Create an Incident... 3 Classifying Category... 3 Describe Incident Request... 3 Add Attachments to the Request... 4 Requests... 4 Request List View... 5 Modes

More information

DOMAIN CENTRAL HOSTING EMAIL

DOMAIN CENTRAL HOSTING EMAIL Welcome to our hosting services, we have created the following documents to help you get up and running as quickly as possible. If at any stage you encounter difficulties, you are welcome to send a help

More information

AdventNet ManageEngine SupportCenter Plus :: User Guide. Table Of Contents INTRODUCTION... 3 REQUEST... 4. Creating a New Request...

AdventNet ManageEngine SupportCenter Plus :: User Guide. Table Of Contents INTRODUCTION... 3 REQUEST... 4. Creating a New Request... Table Of Contents INTRODUCTION... 3 REQUEST... 4 Creating a New Request... 5 Quick Create...5 Contact Details...5 Classifying Request Category...5 Prioritizing Request...6 Describe Request...6 Add Attachments

More information

Assistant Enterprise. User Guide. www.lumosnetworks.com 3-27-08

Assistant Enterprise. User Guide. www.lumosnetworks.com 3-27-08 Assistant Enterprise User Guide www.lumosnetworks.com 3-27-08 Assistant Enterprise (Toolbar) Guide Copyright Notice Trademarks Copyright 2007 BroadSoft, Inc. All rights reserved. Any technical documentation

More information

Big Lots Vendor Compliance Web Portal User Guide - Vendor

Big Lots Vendor Compliance Web Portal User Guide - Vendor Big Lots Vendor Compliance Web Portal User Guide - Vendor https://visibility.inovis.com/dataquality/xclient/biglots 1. To login to the system for the first time: Open the New User Notification Invite e-mail

More information

Get Started. Log in to PowerSchool Parent Portal. PowerSchool Parent Portal Start Page

Get Started. Log in to PowerSchool Parent Portal. PowerSchool Parent Portal Start Page Get Started To get started, you must log in to PowerSchool Parent Portal Log in to PowerSchool Parent Portal Before you can log in to PowerSchool Parent Portal, you will need your school s PowerSchool

More information

StarWind iscsi SAN Software: Challenge-Handshake Authentication Protocol (CHAP) for Authentication of Users

StarWind iscsi SAN Software: Challenge-Handshake Authentication Protocol (CHAP) for Authentication of Users StarWind iscsi SAN Software: Challenge-Handshake Authentication Protocol (CHAP) for Authentication of Users www.starwindsoftware.com Copyright 2008-2011. All rights reserved. COPYRIGHT Copyright 2008-2011.

More information

K12 Spam Management http://spam.k12.sd.us Blocked Emails from parents

K12 Spam Management http://spam.k12.sd.us Blocked Emails from parents K12 Spam Management http://spam.k12.sd.us Blocked Emails from parents If a person (student, parent, etc ) has indicated they sent you an email, but you did not receive it, it s possible it was blocked

More information

Manual. 3CX Phone System integration with Microsoft Outlook and Salesforce Version 1.0

Manual. 3CX Phone System integration with Microsoft Outlook and Salesforce Version 1.0 Manual 3CX Phone System integration with Microsoft Outlook and Salesforce Version 1.0 Copyright 2006-2009, 3CX ltd. http:// E-mail: info@3cx.com Information in this document is subject to change without

More information

Netmail Search for Outlook 2010

Netmail Search for Outlook 2010 Netmail Search for Outlook 2010 Quick Reference Guide Netmail Search is an easy-to-use web-based electronic discovery tool that allows you to easily search, sort, retrieve, view, and manage your archived

More information

Table of Contents INTRODUCTION... 2 HOME PAGE... 3. Announcements... 7 Personalize & Change Password... 8 Reminders... 9 SERVICE CATALOG...

Table of Contents INTRODUCTION... 2 HOME PAGE... 3. Announcements... 7 Personalize & Change Password... 8 Reminders... 9 SERVICE CATALOG... Table of Contents INTRODUCTION... 2 HOME PAGE... 3 Announcements... 7 Personalize & Change Password... 8 Reminders... 9 SERVICE CATALOG... 11 Raising a Service Request... 12 Edit the Service Request...

More information

Sophos Mobile Control User guide for Windows Phone 8. Product version: 3.5

Sophos Mobile Control User guide for Windows Phone 8. Product version: 3.5 Sophos Mobile Control User guide for Windows Phone 8 Product version: 3.5 Document date: July 2013 Contents 1 About Sophos Mobile Control...3 2 About this guide...4 3 Login to the Self Service Portal...5

More information

Portions of this product were created using LEADTOOLS 1991-2009 LEAD Technologies, Inc. ALL RIGHTS RESERVED.

Portions of this product were created using LEADTOOLS 1991-2009 LEAD Technologies, Inc. ALL RIGHTS RESERVED. Installation Guide Lenel OnGuard 2009 Installation Guide, product version 6.3. This guide is item number DOC-110, revision 1.038, May 2009 Copyright 1992-2009 Lenel Systems International, Inc. Information

More information

Customer Tips. Configuring Color Access on the WorkCentre 7328/7335/7345 using Windows Active Directory. for the user. Overview

Customer Tips. Configuring Color Access on the WorkCentre 7328/7335/7345 using Windows Active Directory. for the user. Overview Xerox Multifunction Devices Customer Tips February 13, 2008 This document applies to the stated Xerox products. It is assumed that your device is equipped with the appropriate option(s) to support the

More information

Clearview Customer Web Access

Clearview Customer Web Access Clearview Customer Web Access This document outlines the Clearview Process flows for Logging in to Customer Web Access Service Listing o Service Order Desktop o Service Tasks o Viewing Service Schedules

More information

Fidelity ACD Agent. User Guide

Fidelity ACD Agent. User Guide Fidelity ACD Agent User Guide TABLE OF CONTENTS 1- BASIC CONCEPTS...3 2- START THE FIDELITY ACD AGENT PROGRAM...4 3- USING THE FIDELITY ACD AGENT PROGRAM...5 3.1 Registering... 5 3.2 Answering an Incoming

More information

Enterprise Toolbar User s Guide. Revised March 2015

Enterprise Toolbar User s Guide. Revised March 2015 Revised March 2015 Copyright Notice Trademarks Copyright 2007 DSCI, LLC All rights reserved. Any technical documentation that is made available by DSCI, LLC is proprietary and confidential and is considered

More information

imageprograf Direct Print & Share Guide

imageprograf Direct Print & Share Guide imageprograf Direct Print & Share Guide imageprograf Direct Print & Share Guide Ver. 2.0 Canon Inc. 1. Features of imageprograf Direct Print & Share The features of imageprograf Direct Print & Share are

More information

Corporate Telephony Toolbar User Guide

Corporate Telephony Toolbar User Guide Corporate Telephony Toolbar User Guide 1 Table of Contents 1 Introduction...6 1.1 About Corporate Telephony Toolbar... 6 1.2 About This Guide... 6 1.3 Accessing The Toolbar... 6 1.4 First Time Login...

More information

Table of Contents INTRODUCTION...2 HOME PAGE...3. Announcements... 6 Personalize... 7 Reminders... 9 Recent Items... 11 SERVICE CATALOG...

Table of Contents INTRODUCTION...2 HOME PAGE...3. Announcements... 6 Personalize... 7 Reminders... 9 Recent Items... 11 SERVICE CATALOG... Table of Contents INTRODUCTION...2 HOME PAGE...3 Announcements... 6 Personalize... 7 Reminders... 9 Recent Items... 11 SERVICE CATALOG...12 REQUEST...14 Request List View... 15 Creating a New Incident...

More information

B&SC Office 365 Email

B&SC Office 365 Email B&SC Office 365 Email Microsoft Office 365 In its continuous efforts to provide the highest quality student experience, Bryant & Stratton College is giving students access to a new tool for accessing email.

More information

Configuring Color Access on the WorkCentre 7120 Using Microsoft Active Directory Customer Tip

Configuring Color Access on the WorkCentre 7120 Using Microsoft Active Directory Customer Tip Configuring Color Access on the WorkCentre 7120 Using Microsoft Active Directory Customer Tip October 21, 2010 Overview This document describes how to limit access to color copying and printing on the

More information

NCAA Single-Source Sign-On System User Guide

NCAA Single-Source Sign-On System User Guide NCAA Single-Source Sign-On System Table of Contents General Description... 1 Glossary of Terms... 1 Common Features Log In... 2 Password... 3 Log Out... 4 Tabs... 4 Buttons and Links... 4 Management and

More information

henry schein secure chart patient portal

henry schein secure chart patient portal henry schein secure chart patient portal s e t u p a n d u s e r g u i d e Contents Henry Schein Secure Chart Patient Portal Overview... 2 Setting Up the Henry Schein Secure Chart Patient Portal... 3 Activating

More information

Tech Note 663 HMI Reports: Creating Alarm Database (WWALMDB) Reports

Tech Note 663 HMI Reports: Creating Alarm Database (WWALMDB) Reports Tech Note 663 HMI Reports: Creating Alarm Database (WWALMDB) Reports All Tech Notes, Tech Alerts and KBCD documents and software are provided "as is" without warranty of any kind. See the Terms of Use

More information

V-Requester Add-in for Microsoft Outlook

V-Requester Add-in for Microsoft Outlook V-Requester Add-in for Microsoft Outlook User Guide This document will guide in configuring and using the V-Requester for Microsoft Outlook. Copyright 2014 V-Link http://www.vlink.is Page 1 Contents Introduction...

More information

Quick Start : i-fax User Guide

Quick Start : i-fax User Guide Quick Start : i-fax User Guide Introduction Welcome to the i-fax System User Guide! This manual will help new users navigate i-fax System and perform common tasks. This manual is task-oriented. You will

More information

Phone Manager Application Support JANUARY 2015 DOCUMENT RELEASE 4.2 APPLICATION SUPPORT

Phone Manager Application Support JANUARY 2015 DOCUMENT RELEASE 4.2 APPLICATION SUPPORT Phone Manager Application Support JANUARY 2015 DOCUMENT RELEASE 4.2 APPLICATION SUPPORT ZohoCRM NOTICE The information contained in this document is believed to be accurate in all respects but is not warranted

More information

TBR System Office Performance Management Employee s Guide

TBR System Office Performance Management Employee s Guide TBR System Office Performance Management Employee s Guide A Step-By-Step Employee Guide for completing performance evaluations in the PeopleAdmin Performance Management Suite PeopleAdmin 7.0 is a multi-functional

More information

User Guide of the eztrial (beta) Clinical Trial Information Management System

User Guide of the eztrial (beta) Clinical Trial Information Management System TR-IIS-10-005 User Guide of the eztrial (beta) Clinical Trial Information Management System Yi-Ru Cian, Chung-Tsuo Lin, Hong-Yi Chen, Chia-Hui Chang, Yi-Fang Lee, and Chun-Nan Hsu June, 15 2010 Technical

More information

Information Technology Services

Information Technology Services Document Imaging Training Information Technology Services IT Training and Communications 3694 West Pine Mall Phone: (314) 977-2553 Email: ittrain@slu.edu http://www.slu.edu/its/ 2006 by Saint Louis University,

More information

SOLGARI CLOUD BUSINESS COMMUNICATION SERVICES CLOUD CONTACT CENTRE MICROSOFT DYNAMICS INTEGRATION

SOLGARI CLOUD BUSINESS COMMUNICATION SERVICES CLOUD CONTACT CENTRE MICROSOFT DYNAMICS INTEGRATION SOLGARI CLOUD BUSINESS COMMUNICATION SERVICES CLOUD CONTACT CENTRE MICROSOFT DYNAMICS INTEGRATION APRIL 2015 Microsoft Dynamics CRM Integration The Solgari CRM Integration module provides out of the box

More information

Welcome to MaxMobile. Introduction. System Requirements. MaxMobile 10.5 for Windows Mobile Pocket PC

Welcome to MaxMobile. Introduction. System Requirements. MaxMobile 10.5 for Windows Mobile Pocket PC MaxMobile 10.5 for Windows Mobile Pocket PC Welcome to MaxMobile Introduction MaxMobile 10.5 for Windows Mobile Pocket PC provides you with a way to take your customer information on the road. You can

More information

Connecting to the University Wireless Network

Connecting to the University Wireless Network Connecting to the University Wireless Network Wifi is available to staff and registered students of University in certain areas of the three campuses of the University. This area of coverage will be expanded

More information

account multiple solutions

account multiple solutions Start Guide Salary Payments for Sage Pastel Payroll & HR 1 Our easy to use guide will get you up and running in no time! Sage Pay allows you to seamlessly transfer your salary payments from Sage Pastel

More information

Configuring Single Sign-on from the VMware Identity Manager Service to Dropbox

Configuring Single Sign-on from the VMware Identity Manager Service to Dropbox Configuring Single Sign-on from the VMware Identity Manager Service to Dropbox VMware Identity Manager SEPTEMBER 2015 V1 Configuring Single Sign-On from VMware Identity Manager to Dropbox Table of Contents

More information

Project Server Plus Risk to Issue Escalator User Guide v1.1

Project Server Plus Risk to Issue Escalator User Guide v1.1 Project Server Plus Risk to Issue Escalator User Guide v1.1 Overview The Project Server Plus Risk to Issue Escalator app will immediately raise a risk to an issue at the push of a button. Available within

More information

EDE Electronic Data Exchange Instructions April 2007

EDE Electronic Data Exchange Instructions April 2007 EDE Electronic Data Exchange Instructions The Minnesota Revenue Department has a web-based data transfer process called EDE Electronic Data Exchange. The address entry point for property-tax-related data

More information

EVENT SERVICES. EMS Master Calendar

EVENT SERVICES. EMS Master Calendar EVENT SERVICES EMS Master Calendar EMS Master Calendar is the central location for Mount Mercy University events. The are 6 calendars: Athletic Events, Campus Meetings, Community Events, Fine Arts & Entertainment,

More information

Connect Ticket Entry. Quick Reference Guide

Connect Ticket Entry. Quick Reference Guide Connect Ticket Entry Quick Reference Guide Davisware 514 Market Loop West Dundee, IL 60118 Phone: (847) 426-6000 Fax: (847) 426-6027 Contents are the exclusive property of Davisware. Copyright 2015. All

More information

Secure File Transfer Guest User Guide Updated: 5/8/14

Secure File Transfer Guest User Guide Updated: 5/8/14 Secure File Transfer Guest User Guide Updated: 5/8/14 TABLE OF CONTENTS INTRODUCTION... 3 ACCESS SECURE FILE TRANSFER TOOL... 3 REGISTRATION... 4 SELF REGISTERING... 4 REGISTER VIA AN INVITATION SENT BY

More information

OUTLOOK ANYWHERE CONNECTION GUIDE FOR USERS OF OUTLOOK 2010

OUTLOOK ANYWHERE CONNECTION GUIDE FOR USERS OF OUTLOOK 2010 OUTLOOK ANYWHERE CONNECTION GUIDE FOR USERS OF OUTLOOK 2010 CONTENTS What is Outlook Anywhere? Before you begin How do I configure Outlook Anywhere with Outlook 2010? How do I use Outlook Anywhere? I already

More information

End User Training Guide

End User Training Guide End User Training Guide October 2013 2005-2013 ExpenseWire LLC. All rights reserved. 1 expensewire.com Use of this user documentation is subject to the terms and conditions of the applicable End- User

More information

SNACS. Free and Reduced Price School Meal Application Guide

SNACS. Free and Reduced Price School Meal Application Guide SNACS Free and Reduced Price School Meal Application Guide Wisconsin Department of Public Instruction 125 South Webster Street, P.O. Box 7841, Madison, WI 53707 Phone: (800) 441-4563, Fax: (608) 267-0363

More information

User Guide. The AMF's File Transfer Service (FTS)

User Guide. The AMF's File Transfer Service (FTS) User Guide The AMF's File Transfer Service (FTS) TABLE OF CONTENTS 1 INTENDED USERS... 3 2 SCOPE OF GUIDE... 3 3 BACKGROUND... 3 4 REQUIRED CONFIGURATION... 3 5 CONTACT INFORMATION FOR SUPPORT... 4 6 SECURITY...

More information

Inserting Hyperlinks in Office 2010 Products

Inserting Hyperlinks in Office 2010 Products Inserting Hyperlinks in Office 2010 Products When adding a hyperlink to a documents or project of some sort, it is messy to simply place the entire URL into the document. Instead, you can link other text

More information

Egnyte Single Sign-On (SSO) Installation for OneLogin

Egnyte Single Sign-On (SSO) Installation for OneLogin Egnyte Single Sign-On (SSO) Installation for OneLogin To set up Egnyte so employees can log in using SSO, follow the steps below to configure OneLogin and Egnyte to work with each other. 1. Set up OneLogin

More information

CA Nimsoft Service Desk

CA Nimsoft Service Desk CA Nimsoft Service Desk Configure Outbound Web Services 7.13.7 Legal Notices Copyright 2013, CA. All rights reserved. Warranty The material contained in this document is provided "as is," and is subject

More information

Online Statements. About this guide. Important information

Online Statements. About this guide. Important information Online Statements About this guide This guide shows you how to: View online statements, including CommBiz Activity Statements (Billing summaries) and online statements for Transaction Accounts, Credit

More information

This is a training module for Maximo Asset Management V7.1. In this module, you learn to use the E-Signature user authentication feature.

This is a training module for Maximo Asset Management V7.1. In this module, you learn to use the E-Signature user authentication feature. This is a training module for Maximo Asset Management V7.1. In this module, you learn to use the E-Signature user authentication feature. Page 1 of 16 When you complete this module, you can perform these

More information

Add in Guide for Microsoft Dynamics CRM May 2012

Add in Guide for Microsoft Dynamics CRM May 2012 Add in Guide for Microsoft Dynamics CRM May 2012 Microsoft Dynamics CRM Addin Guide This document will guide you through configuration of the Microsoft Dynamics CRM addin. Microsoft Dynamics CRM is a bit

More information

SecureAnywhereTM Web Security Service

SecureAnywhereTM Web Security Service SecureAnywhereTM Web Security Service This document provides a general overview of the Webroot SecureAnywhere Web Security Service Partner Management Portal. Webroot Partners such as Managed Service Providers

More information

College Faculty Salary & Credentialing System User Document 1

College Faculty Salary & Credentialing System User Document 1 WELCOME! The College Faculty Salary and Credentialing System has been developed to streamline the process of Salary Placement and Credentialing submission, review, and approval. Features include: Secure

More information

Application Note. ShoreTel 9: Active Directory Integration. Integration checklist. AN-10233 June 2009

Application Note. ShoreTel 9: Active Directory Integration. Integration checklist. AN-10233 June 2009 Application Note AN-10233 June 2009 ShoreTel 9: Active Directory Integration This application note outlines the configuration required to prepare a customer s Microsoft Active Directory environment for

More information

How to Schedule Report Execution and Mailing

How to Schedule Report Execution and Mailing SAP Business One How-To Guide PUBLIC How to Schedule Report Execution and Mailing Release Family 8.8 Applicable Releases: SAP Business One 8.81 PL10 and PL11 SAP Business One 8.82 PL01 and later All Countries

More information

Practitioner s Training Guide. North Carolina Department of Health and Human Services Controlled Substance Reporting System

Practitioner s Training Guide. North Carolina Department of Health and Human Services Controlled Substance Reporting System North Carolina Department of Health and Human Services Controlled Substance Reporting System August 2014 Contents Contents 1 Document Overview... 1 Purpose and Contents... 1 2 System Overview... 2 About

More information

(You will use the login ID and password below to login through the first two websites.)

(You will use the login ID and password below to login through the first two websites.) (You will use the login ID and password below to login through the first two websites.) https://providers.cvch.com Citrix Logon: Password: Press the SKIP TO LOG ON selection after

More information

Folder Proxy + OWA + ECP/EAC Guide. Version 2.0 April 2016

Folder Proxy + OWA + ECP/EAC Guide. Version 2.0 April 2016 Version 2.0 April 2016 Folder Proxy + OWA + ECP/EAC Guide Copyright 2016 iwebgate. All Rights Reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system,

More information