The Global Reach of Nursing Quality



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The Global Reach of Nursing Quality CALNOC 2011 CALNOC 2011 CONference Pre-Conference June 15, 2011 Conference June 16-17, 2011 Westin Hotel - Long Beach, California CALNOC Research Fund Gala June 15, 2011

CALNOC 2011 Conference CALNOC is the leader in providing valuable information and research on nurse sensitive quality indicators for its member hospitals. Besides meeting the criteria for CMS Registry and Magnet hospital recognition documentation, CALNOC members have the ability to translate their benchmarking data to guide patient care decision-making. CALNOC s 2011 Conference, The Global Reach of Nursing Quality, is rich with information, tools and best practices to enhance patient care delivery in your organization. Conference participants will learn from CALNOC s super users as they share strategies for using CALNOC data to drive performance improvement. The CALNOC Research Team will describe the latest findings and data as well as innovations in the CALNOC system. CALNOC facilities will share best practices and exemplars of performance excellence through presentations and posters. And much more Don t miss the CALNOC 2011 Conference! Conference Objectives Keynote Address Implementing the IOM Future of Nursing Recommendations Transforming Healthcare: A Conversation Dr. Donna Shalala President, Miami University Former Secretary, US Department of Health and Human Services Dr. Linda Burnes Bolton Vice President and Chief Nursing Officer Cedars-Sinai Health System Los Angeles Drs. Shalala and Bolton were chair and vice chair of the IOM Future of Nursing Committee Moderator: Dr. Catherine Dodd Director, San Francisco Health Service System CALNOC Research Fund Gala An Evening Transforming Patient Care Wednesday, June 15, 2011 6:00 p.m. - 9:00 p.m. Master of Ceremonies: Courtney Lyder, ND, GNP, FAAN Dean and Professor UCLA School of Nursing At the conclusion of the CALNOC 2011 Conference, participants will be able to: 1 Describe strategies for leveraging CALNOC data to meet the growing regional, national and international demands for highly reliable patient care and publicly reported healthcare quality and safety outcomes. 2 Identify opportunities to learn from or partner with regional, national and international colleagues to use CALNOC data to meet Magnet, legislative, regulatory and accrediting standards for benchmarking and improving the quality, safety and costs of care. 3 Analyze CALNOC best practices to transform patient care quality, safety and reliability at the unit and hospital levels. 4 Explore successful strategies from CALNOC hospitals for expediting patient care quality improvement and optimizing nurse-staffing adequacy. 5 Develop strategies to maximize CALNOC data for improving cost, quality and outcomes across patient populations and the continuum of care. 6 Appreciate the importance of celebration and recognition of excellence among CALNOC participants. 7 Analyze CALNOC s actual and potential contribution to achieving recommendations from the IOM s Future of Nursing Report, with special emphasis on the research priorities to transform nursing practice As a leader in promoting patient care excellence, safety and quality since 1996, CALNOC is proud to unveil the CALNOC Research Fund dedicated to supporting clinical inquiry, identifying effective best practices and testing and evaluating the impact of innovative nursing actions on patients, families and communities. Please join CALNOC as we celebrate the launching of the CALNOC Research Fund and learn more about the IOM s Future of Nursing Initiative from Dr. Donna Shalala and Dr. Linda Burnes Bolton. These world renowned healthcare leaders will discuss their views and insights on nursing s future with Gala participants. Proceeds from the CALNOC Gala will be used to award researchers with initial and matching grants to promote patient safety and quality. Your valuable contribution will encourage the researchers to develop new ideas and challenge existing ones. Dinner will be served at the event. Separate fee to attend Gala. The IOM Future of Nursing Report: Leading Change, Advancing Health is a call to action for nurses at all levels to transform their profession and play a more vital role in improving the health of all Americans. In our current health care system, there are barriers that challenge nurses in practicing to the full extent of their licensure and training. Many of the recommendations of the IOM Report seek to remove those barriers. California has been identified as one of the pilot states to take a leadership role in implementing the recommendations of the IOM. Learn more about the IOM s revolutionary report and the wide-reaching ramifications and opportunities for nursing. Join our keynote presenters Dr. Donna Shalala and Dr. Linda Burnes Bolton as they discuss the IOM Report and next steps in implementing these important recommendations. Dress for Gala: Business Attire

Conference Agenda Wednesday, June 15, 2011 CALNOC 2011 Pre-Conference Workshops «On your registration form, please indicate the pre-conference sessions you will be attending. Separate fee for pre-conference sessions. «8:30 a.m. 12:00 p.m. Concurrent Session 101 Medication Administration and Accuracy: Introduction and Observer Training An overview of research in medication administration safety and the special role nurses play in minimizing medication errors. Participants will be introduced to CALNOC methods to observe and benchmark nurse safe practices and accuracy in medication administration. Education Director, CALNOC Assistant Director, Center for Research and Innovation in Patient Care UCSF School of Nursing Concurrent Session 102 Gearing-Up for CALNOC Data Capture: Maximizing Results and Minimizing Resources Lessons Learned from CALNOC Users Designed to assist new CALNOC hospitals and site coordinators to optimize efficiency and ensure a successful launch of their CALNOC program. Presenters include CALNOC super users from urban, rural, large and small hospitals. Participants will develop a preliminary plan to optimize their data capture efficiency. Co-Investigator, Data Management, CALNOC Research Scientist, Cedars-Sinai Medical Center and Research Institute Diane Storer Brown, PhD, RN, CPHQ, FNAHQ, FAAN Co-Principal Investigator, CALNOC Strategic Leader, Hospital Accreditation Programs Kaiser Permanente Northern California 12:00 Noon 1:00 p.m. Lunch 1:00 p.m. 4:30 p.m. Concurrent Session 201 Magnet Journey: Data Roadmap A forum for CALNOC hospitals on the Magnet journey or the quest for Magnet re-designation. Participants will explore strategies and templates for using their CALNOC data successfully to achieve Magnet designation. Margarita Baggett, MSN, RN Chief Nursing Officer, UC San Diego Medical Center Suzanne Taylor, MSN, RN-BC, EMT Director, Clinical Education and Professional Development Children s Hospital of Los Angeles Kathy Hickman, MSN, RN Assistant Director for Practice and Education Stanford Hospital and Clinics Concurrent Session 202 Keys to the Kingdom: Using the CALNOC Data Decision Tree to Retrieve Data and Translate Results into Priorities An introduction for CALNOC data users and leaders to the CALNOC website, the new QUIC web upload tool and the innovative 2011 Report Navigation Decision Tree to guide report generation. Diane Storer Brown, PhD, RN, CPHQ, FNAHQ, FAAN 6:00 p.m. - 9:00 p.m. An Evening Transforming Patient Care CALNOC Research Fund Gala Dinner Please join CALNOC as we celebrate the launching of the CALNOC Research Fund and the provocative IOM Future of Nursing Report. Additional fee to attend GALA Event. CALNOC 2011 Conference Sessions Thursday, June 16, 2011 7:30 a.m. Registration, Exhibits and Poster Setup Continental Breakfast 8:30 a.m. Welcome and Overview of Conference Patricia McFarland, MS, RN, FAAN 9:00 a.m. Implementing the IOM Future of Nursing Recommendations Transforming Healthcare: A Conversation Dr. Donna Shalala Dr. Linda Burnes Bolton Moderator: Dr. Catherine Dodd 10:00 a.m CALNOC Contribution to the California Future of Nursing Regional Action Coalition Patricia McFarland, MS, RN, FAAN 10:30 a.m. Break, Posters, Exhibits 11: 00 a.m. Regional and National Forces Shaping CALNOC s Strategic Evolution Panel: Kathy Harren, MHA, RN Chief Nurse Executive, Sr. Director of Patient Care Services Little Company of Mary Medical Center/Providence Health System Bruce Spurlock, MD Convergence Health Consulting Sue Currin, MS, RN Chief Executive Officer, San Francisco General Hospital 12:00 Lunch, Posters, Exhibits 1:00 p.m. Glimpses of Transformation Through the CALNOC Lens CALNOC Core Measures INQRI- Impact of Mircrosystem Characteristics on Patient Outcomes Exploring ICD9s, Prevalence Studies and Incidence Reports to Evaluate HAPUs Joanne Spetz, PhD Associate Professor, Center for the Health Professions and School of Nursing UC San Francisco Understanding the Influence of Culture Diane Storer-Brown, PhD, RN, CPHQ, FNAHQ, FAAN 3:00 p.m. Break, Posters, Exhibits 3:30 p.m. Exemplars of Performance Excellence CALNOC Hospital Representatives Moderator: Conference agenda continues on back page

Conference Agenda, continued CALNOC 2011 Conference Sessions Friday, June 17, 2011 7:30 a.m. Registration, Posters and Exhibits Continental Breakfast 7:45 a.m. Interest Group Discussions: Post-Acute Care Pediatrics 9:00 a.m. Meta Benchmarking: Understanding Variation Across Systems, Regions, Populations and Groups Patricia Cochrell, MBA, RN Executive Vice President and Chief Operating Officer Harrison Medical Center President, Northwest Organization of Nurse Executives (NWONE) CALNOC Hospital and Geographic Representatives 10:30 a.m. Break, Posters and Exhibits 11:00 a.m. Implementation of an Electronic Health Record The Effect on Nursing-Sensitive Patient Outcome Dawn Dowding, PhD, RN Professor of Applied Health Research School of Health Care, University of Leeds, UK 11:45 a.m. Lunch, Posters and Exhibitors 12:45 p.m. Medication Administration Safety in Critical Access Hospitals CALNOC s Nebraska Story Gary Cochran, PharmD Assistant Professor University of Nebraska Medical Center 1:15 p.m. The Bottom Line Economics of the CALNOC Advantage Joanne Spetz, PhD 2:00 p.m. Closing Inspiration Call for Poster Abstracts All CALNOC facilities are invited to showcase their work by submitting an abstract for a poster presentation. The Review Panel will invite the authors of exceptional abstracts to share their important work during the CALNOC 2011 Conference. Abstract submission deadline is May 13, 2011. For more information about poster abstracts, contact wendy.smolich@calnoc.org. CALNOC Gala Honorary Chairs Congressswoman Jackie Speier 12th District-California Congresswoman Lois Capps 23rd District-California David Keepnews, PhD, JD, RN, NEA-BC Hunter-Bellevue School of Nursing Hunter College Judee Berg, MS, RN FACHE Gannett Communications/Nurseweek Magazine Marilyn Chow, DNSc, RN, FAAN Kaiser Permanente Bruce Spurlock, MD Convergence Health Consulting Gala/Conference Program Chairs Carol Bradley, MSN, RN, CENP Senior Vice President and Chief Nursing Officer Legacy Health System, Portland, Oregon Charlene Tachibana, MS, RN Senior VP and Chief Nursing Officer Virginia Mason Hospital and Medical Center, Seattle Mary Dee Hacker, MBA, RN, FAAN Vice President and Chief Nursing Officer Children s Hospital of Los Angeles Ginger Manss, MSN, RN, AOCN Director, Oncology, Telemetry and ICU St Joseph s Medical Center, Stockton 2011 ACNL President-Elect Margarita Baggett, MSN, RN Chief Nursing Officer UC San Diego Medical Center Kathy Harren, MHA, RN Chief Nurse Executive/Sr. Director, Patient Care Services Little Company of Mary Medical Center Providence Health System Alice Naqvi Mugler, MSN, RN Magnet Project Coordinator Santa Clara Valley Medical Center CALNOC Operations Team Co-Investigator, Data Management, CALNOC Research Scientist, Cedars-Sinai Medical Center and Research Institute Diane Storer Brown, PhD, RN, CPHQ, FNAHQ, FAAN Co-Principal Investigator, CALNOC Strategic Leader, Hospital Accreditation Programs Kaiser Permanente Northern California Linda Burnes Bolton, DrPH, RN, FAAN Co-Investigator, Data Management, CALNOC VP and Chief Nursing Officer Cedars-Sinai Medical Center and Research Institute Co-Principal Investigator, CALNOC Director, Center for Research and Innovation in Patient Care UCSF School of Nursing Education Director, CALNOC Assistant Director, Center for Research and Innovation in Patient Care, UCSF School of Nursing Harriet Aronow, PhD Research Scientist, Cedars-Sinai Medical Center and Research Institute Patricia McFarland, MS, RN, FAAN Outreach Director, CALNOC Chief Executive Officer Association of California Nurse Leaders Tony Sung CALNOC Interim Chief Operating Officer Brenda Brozek, MAOL, RN Communications Consultant Association of California Nurse Leaders

2011 CALNOC Conference Registration REGISTER TODAY Mail: CALNOC 3835 North Freeway, #120 Sacramento, CA 95834 Fax: 916-779-6945 Name RN License # Title for CEUs Organization Daytime Phone Mailing Address City, State, Zip E-Mail Address* *(Mandatory to receive conference registration confirmation) Hotel Information Westin Long Beach Hotel 333 East Ocean Blvd. Long Beach, CA 90802 Conference Rate $159 per night single or $179 double occupancy for standard rooms. For conference rate, please make reservation before May 24, 2011 (subject to availability). Copy the url below into your web browser to make your reservations. http://www.starwoodmeeting.com/ StarGroupsWeb/booking/reservation?id=1 008020508&key=A930D Or access the link via the CALNOC website at www.calnoc.org. Should you have additional questions or concerns related to hotel reservations, please call Pat Zollman at Helms Briscoe, 888-326-6951. Continuing Education Credit Provider approved by the California Board of Registered Nursing, Provider No. 02110 for 12 contact hours. Pre-Conference: 3.5 contact hours per session. ADA Information If you require special meal or accommodations pursuant to the Americans with Disabilities Act, please call (916) 779-6949. Cancellation Policy Registration fees less a $75 cancellation fee are refundable if written notice is received by June 1, 2011. Registrant substitutions are encouraged. Registration Fees Early Bird Regular Fee Amount May 15, 2011 After May 15, 2011 q Pre Conference Only June 15, 2011 AM Session only (includes breakfast) Choose one: $125 $175 $ q #101 Medication Administration & Accuracy q #102 Gearing Up for CALNOC Data Capture PM Session only (includes lunch) Choose one: $125 $175 $ q #201 Magnet Journey: Data Roadmap q #202 Gearing Up for CALNOC Data Capture BOTH Sessions Indicate course preferences above $200 $300 $ q Pre-Conference and Conference Staff from participating facility/organization $600 $800 $ (CALNOC, NDNQI, MilNOD, VANOD, ACNL, ANA\C, NWONE) Three or more from same participating facility/organization Must be Mailed Together No Exceptions $575 each $775 each $ Staff from non-calnoc facilities $900 $1,100 $ Full-time students $375 $475 $ q Two-day Conference Staff from participating facility/organization $450 $600 $ Three or more from same participating facility/organization Must be Mailed Together No Exceptions $425 each $575 each $ Staff from non-calnoc facilities $700 $900 $ Full-time students $250 $350 $ q One-day Registration Day Attending: Staff from participating facility/organization $225 $275 $ Staff from non-calnoc facilities $350 $450 $ Full-time students $125 $175 $ q CALNOC Research Fund Gala (June 15, 2011) $175 $200 $ Includes dinner. Dress for Gala: Business Attire. Method of Payment: q Check TOTAL AMOUNT $ q Credit Card (Visa/MasterCard/Discover only) Card Number: Expiration Date: CVC: Name on Card: Billing Address: City, State, Zip Please make checks payable to CALNOC and mail to: 3835 North Freeway, #120, Sacramento, CA 95834

The CALNOC Research Fund Innovation * Education * Action You are CORDIALLY InvITED to ATTEND: An Evening Transforming Patient Care CALNOC Research Fund Gala Wednesday, June 15, 2011 6:00 9:00 p.m. at the Westin Hotel in Long Beach, California As you are aware, the Robert Wood Johnson Foundation collaborated with the Institute of Medicine to produce the landmark Report on the Future of Nursing: Leading Change, Advancing Health. Among the many IOM recommendations is a key finding that nurses must fulfill their destiny as leaders and be accountable for delivering high quality care to advance the health of our nation s citizens. CALNOC has been at the forefront of promoting patient care excellence, safety and quality since 1996 and in response to the IOM initiative on the Future of Nursing, is launching The CALNOC Research Fund, to foster and support clinical inquiry to identify best practices and evaluate the impact of innovative nursing actions on patients, families and communities. SpECIAL GuESTS: Dr. Donna Shalala President, University of Miami Former Secretary of US Department of Health and Human Services Dr. Linda Burnes Bolton Vice President and Chief Nursing Officer Cedars-Sinai Health System Los Angeles, California Drs. Shalala and Bolton were chair and vice chair of the IOM Future of Nursing Committee Please join CALNOC as we celebrate the IOM Future of Nursing vision at this Gala event benefiting the CALNOC Research Fund. Dinner included; Dress for Gala: Business Attire Please note: If you re attending the CALNOC Conference, you can use the Conference Registration Form on back to register for both the Conference and Gala. X Yes, I would like to attend the CALNOC Research Fund Gala On or BEFORE 5/15/11 AFTER 5/15/11 QUANTITy AMOUNT Individual tickets: $175 $200 $ For group discounts and sponsorship opportunities, visit the CALNOC website at www.calnoc.org. Or contact the CALNOC office at: 916-779-6949 Name Title Organization Daytime Phone Address City, State, Zip Email Address Payment q Check q Credit Card (Visa/Mastercard/Discover only) Card # Exp. Date CVC# Name on Card Signature Billing Address City, State, Zip Mail or fax completed form with payment to CALNOC at: 3835 North Freeway Blvd., #120, Sacramento, CA 95834 Phone: 916-779-6949 Fax: 916-779-6945