During the last decade, he has developed several research streams that today represent his multidisciplinary body of experience and knowledge.

Curriculum Vitae, Ph.D. Logistics and Supply Chain CELS Research Group on Industrial Engineering, Logistics, and Service Operations University of Bergamo Department of Management, Information and Industrial Engineering Viale Marconi, 5 Dalmine (BG) I-24044 Phone: (+39) 035 205 2044 (office) E-mail: roberto.pinto@unibg.it PROFESSIONAL EXPERIENCE AND EDUCATION SUMMARY Current and past positions: Since November 2008, he is Assistant Professor (permanent position since November 2011) at the University of Bergamo Department of Engineering (formerly, Department of Industrial Engineering), lecturing in logistics, industrial plants and supply chain management courses. He is a member of the CELS Research Group on Industrial Engineering, Logistics, and Service Management at the University of Bergamo, where he conducts research activities and industrial projects, mainly related to the optimization of supply chain and logistics processes. He leads, and participates in, industrial and research projects at both National and International level on logistics, supply chain management, and related topics. From 2001 to 2008, he received temporary research grants and teaching assignments from the Politecnico di Milano and the University of Bergamo, teaching and developing research activities in the industrial logistics and supply chain management area. Education: Ph.D.: he received his Ph.D. in Design and Management of Integrated Production and Logistics Systems from the University of Brescia in 2010, with a dissertation on inventory risk management under rationing policies from the supplier s perspective. Master degree: he graduated from the Politecnico di Milano in 2001 (five-year program) in Management, Economics and Industrial Engineering, with a thesis on the comparison of parametric and neural network models applied to product cost estimation. MAIN RESEARCH STREAMS AND COMPETENCIES During the last decade, he has developed several research streams that today represent his multidisciplinary body of experience and knowledge. Current research streams - URBAN FREIGHT TRANSPORT AND DELIVERY: Urban population is steadily growing, bringing along a manifold increment of demand for goods and services, mainly concentrated in relatively limited or overly constrained urban areas. The research interest in this area is oriented towards the analysis and optimization of the logistics and transport activities performed by public and private actors in urban areas while considering the traffic environment, the traffic congestion and energy consumption within the framework of a market economy. This also encompasses the introduction or exploitation of new technologies related to logistics infrastructure and (big) data management. JUNE 2015 1

- SERVICE ENGINEERING: Manufacturing companies are currently competing for the identification of innovative value propositions to position themselves in the market. This led to a shift from providing traditional transaction-based and product-centric offerings towards the provision of integrated solutions to their customers. In this context, Service Engineering represents the discipline concerned with the systematic development and design of service and productservices. The research interest and effort in this area are related to the definition of a methodology supporting companies in the engineering of a product-related service. In particular, the use of process simulation to test new services is the distinctive trait of this research area. - SERIOUS GAMING IN EDUCATION: there is a growing consent on the possibility of using games for communication, education and training purposes at very different levels, from scholars to professional. A serious game is a game with a primary purpose other than pure entertainment: it is rather meant to convey messages for training purposes, or to develop certain skills and behaviors transferable to the real world. In this area, the interest and research effort are devoted to the identification of the conditions under which a serious game is suitable for education and training, and to the design and development of serious games usable in the real life. Past research streams (partially active) - SUPPLY CHAIN RISK MANAGEMENT: The research effort in this area has been devoted to three specific sub-streams: o Supply risk: in this area, he is investigating the supply-side risk determinants, and the respective mitigating strategies. Particular emphasis is given to the modeling of relationships among decision factors, such as the use of buffer or the investment in suppliers. The focus is on providing a holistic perspective of the decision processes concerning supply risk management. o Delivery reliability risk: in this area, he is investigating the main delivery reliability issues originating from problems both in the production/distribution stage and in the planning process, leading to shortages and the impossibility of fulfilling customer demand. In particular, he is investigating the role of buffers and incentives in the management of delivery reliability. o Inventory risk and rationing: in this area, he has analyzed the risks related to inventory management, with a specific focus on the rationing problems, emerging when demand structurally exceeds available supplies. In particular, he has investigated the quantitative methods for stock rationing in vertically integrated supply chains. Further, in 2007, he was involved in the Supply Chain Council Technical Development Steering Committee working on integrating risk management in the Supply-Chain Operations Reference Model (SCOR). The results were published in the version 8.0 of the SCOR model. Further topics of interest in the supply chain risk management area are: holistic framework for supply chain risk analysis and management, adoption of quantitative and qualitative methods for supply chain risk management, collaborative supply chain risk management models. - PRODUCTION MANAGEMENT PARADIGMS IN ONE-OF-A-KIND ETO INDUSTRIES: within the SIGI-X project, funded by the Ministero dello Sviluppo Economico under the Industria 2015 Nuove Tecnologie per il Made in Italy framework, he is investigating new paradigms and related tools for the management of one-of-a-kind production systems in the engineering-to-order industries. This area is characterized by a lack of specific solutions and methods, tailored on the peculiar requirements of customers and suppliers. Therefore, in this area, he is working on the definition of a reference framework, providing guidelines for the implementation of processes and tools specifically aimed at managing the activities in this context. Further topics of interest in this area are: multi-project scheduling and planning, KPI for one-of-a-kind ETO companies. - PRODUCTION PLANNING AND DEMAND MANAGEMENT: he devoted research effort in investigating forecasting and production planning methods based on soft-computing techniques (Artificial Neural Networks, Genetic Algorithms, and Constraints Programming). He led a 1-year research JUNE 2015 2

project on the demand planning issues and forecasting in automotive companies operating in the spare parts industries. The project was developed involving six companies operating in the sector. In this area, he also led four projects in an Italian automotive company producing braking systems adopting business process management methods for analyzing and reengineering demand forecasting and multi-site production planning processes. Further specific topics of interest were: collaborative demand planning, forecasting and replenishment (CPFR), Sales & Operations Planning (S&OP), analysis of production capacity for order date quotation, capacity allocation problems, scheduling with constraints satisfaction techniques. - PERFORMANCE EVALUATION OF TRANSPORTATION SERVICE PROVIDERS: he investigated, in collaboration with four companies operating in different industries, the main performance dimensions evaluated during the selection phase of the service procurement process. He identified the main key performance indicators commonly adopted for the evaluation of operational performance. - SERVICE SUPPLY CHAIN (AFTER-SALES LOGISTICS): he participated in the Advanced logistic and organizational models for the integrated management of the after-sales service of durable goods (ASAP, as the acronym for After-sales advanced planning ) project, funded in 2002 by the Italian Ministry of Research (MIUR). Within this project, he focused on the logistic aspects of the after-sales service, analyzing the processes related to spare part requirements planning and to distribution network management. He also led the analysis of the data gathered from the field by an extensive survey on companies operating in the automotive, domestic appliances and consumer electronic sectors. The results of these analyses were published on four industrial reports. Further specific topics of interest were: item allocations in complex supply chain, spare parts management with sporadic demand. Main field competencies Supply Chain Management; Logistics and transport; Optimization of SCM processes; Supply Chain Risk Management; Supply Chain inventory management; Capacity and inventory rationing; Demand management and forecasting; Production planning & control; Warehouse management; Spare parts management; ICT for SCM; SCM performance management. Main methodological competencies Quantitative analysis, modeling, and optimization (operations research); Discrete Event Simulation; Process simulation; Data analysis; Qualitative modeling (system thinking); Survey; Business process analysis and optimization (BPR Business process reengineering); Applied and numerical optimization methods. TEACHING ACTIVITIES Currently, he teaches Impianti industriali (Industrial plants) in the three-year first level degree (in Italian), Sistemi logistici integrati (Supply chain management) in the two-year second level degree (in Italian), and Supply and service chain management in the two-year second level degree (in English, international program) at the University of Bergamo. He is currently a member of the Faculty of the Master Executive in Industrial Maintenance Management (megmi), and of the Master in Processes and Technologies of the Textile Sector of the University of Bergamo. He is a member of the Faculty of the Ph.D. program Doctoral Research in Economics and Management of Technology (DREAMT) in at the University of Bergamo in collaboration with the University of Pavia. He served as a member of the Faculty of the Ph.D. program in Logistics and Supply Chain Management at the University of Bergamo. JUNE 2015 3

In 2005 2008, he was Contract Professor for the Logistica industriale (Industrial logistics) course in the three-year first level degree (in Italian) at the University of Bergamo. In 2005 2008, he was involved as temporary lecturer in the course Design and management of production systems (in English, international program) at the Politecnico di Milano (Lecco Campus). In 2003 2005, he was a member of the Faculty of the Master on Supply Chain Management at the University of Brescia. In 2001 2008, he was involved as temporary lecturer in the Logistica industriale (Industrial logistics), Gestione della produzione industriale (Production management) and Sistemi logistici integrati (Supply chain management) (in Italian) courses at the University of Bergamo. He also lectured in post-graduate courses at MIP Politecnico di Milano Business School. VISITING PERIODS - February-March 2013: Visiting at the Mays Business School, A&M Texas University (reference Prof. Rogelio Oliva) within the PROSSALIC project. - June-July 2013: Visiting at the School of Management, University of South Australia (reference: Prof. Howard Harris) within the PROSSALIC project. PROJECTS Research projects: He is co-responsible for the University of Bergamo for the SIGI-X project (3 years, ended in December 2014), funded by the Ministero dello Sviluppo Economico under the Industria 2015 Nuove Tecnologie per il Made in Italy framework, addressing the development of a new paradigm and related tools for the management of one-of-a-kind production systems in the Engineering-to-order industries. In 2012, he led the activities of the University of Bergamo in the project INTRACE INTelligent Rfid for Asset Control Enterprise. The aim of the project was to perform an on-field research establishing a common knowledge base, shared among several companies on the territory, about the practices in implementing radio frequency identification (RFID) solutions. In 2010 2012, he collaborated with the Politecnico di Milano Department of Management, Economics and Industrial Engineering (DIG) on the European project intime In time delivery in non-hierarchical manufacturing networks for the machinery and equipment industry, funded under the FP7-NMP framework. In this period, he coordinated the activities of the project and participated in the development of the results and the deliverables. In 2010 2011, he established and led a working table involving four large companies, operating in mutual non-competitive industries, with the aim at investigating the performance dimensions evaluated during the selection phase of the service procurement process. In 2008 2010, he participated in the RISKOPRE - Gestione del rischio operativo e resilienza dei sistemi industriali e di servizio project. The project was funded under the PRIN 2007 (Progetto di Rilevante Interesse Nazionale) framework by the Ministero dell Istruzione, dell Università e della Ricerca (MIUR). In 2007, he was involved in the Supply Chain Council Technical Development Committee aiming at introduce Risk Management into the Supply-Chain Operations Reference Model (SCOR). JUNE 2015 4

In 2006 2007, he collaborated with the University of Bergamo in the project Taggie identification and traceability using RFID to preserve made in Italy products, an applied research project within the textile context, related to the implementation of anti-counterfeit devices based on RFID technology for the textile industry. In October 2004 March 2007, he was technical responsible for the University of Bergamo for the escm education in Supply Chain Management project, funded by the European Commission and the National Agency of the Leonardo da Vinci Program Community Vocational Training Action Programme. In 2002 2004 he participated in the ASAP After-sales Advanced Planning project for the development of new logistics and organizational models for the integrated management of the after-sales activities in the durable goods industry. The project was funded under the PRIN 2002 (Progetto di Rilevante Interesse Nazionale) framework by the Ministero dell Istruzione, dell Università e della Ricerca (MIUR). Industrial projects: He has developed and led projects in collaboration with companies in the automotive components, steel pipe manufacturing, pharmaceutical, building and construction, distribution and logistics, retailing, electronics industries. The focus of these projects has been on the improvement of the performance of the companies by analyzing and optimizing the internal logistics, production planning, demand management and distribution processes. Among the most relevant projects: - RISK ANALYSIS IN THE SEMICONDUCTOR INDUSTRY: this project aimed at identifying suitable supply chain management decision models for the analysis and evaluation of the impacts of disruptions on the delivery to the customers. The achievement of the objective required the ex-ante identification of possible risks (through the analysis of the supply chain as-is processes), the orientation of supply chain management processes towards the prevention of the disruptions, and the definition of the requisites of a decision support system enabling what-if analysis. - FORECASTING AND MULTI-SITE PLANNING IN THE AUTOMOTIVE SECTOR: this project aimed at supporting a component making company in establishing an effective and efficient planning process for the aftermarket segment. The core of the project was composed of two main areas: forecasting (definition of an effective forecasting process, the involved roles, and the responsibility of each of them), and multi-site planning (coordination of several production plants in order to reduce logistics and transportation costs under production capability, capacity, and customer service constraints). - FORECASTING OF SLOW-MOVING COMPONENTS IN THE AUTOMOTIVE SECTOR: this project aimed at supporting a component making company in establishing an effective forecasting process for products characterized by low quantity of units sold per item and erratic behavior of the demand. Due to these elements, the forecasting process has been based on efficient relationships with suppliers and buyers, in order to guarantee the necessary flexibility to respond to highly variable customers demand. - SUPPLIER MANAGEMENT IN THE VENDING MACHINE SECTOR: this project focused on the product/supplier portfolio analysis, aiming at supporting the company in identifying possible directions of improvement in strategic areas, such as the product phase-in/phase-out, supply flows consolidation, and average storage levels. - INVENTORY MANAGEMENT IN THE ENGINEERING (TECHNOLOGICAL, MECHANICAL, ELECTRICAL AND SPECIAL PLANTS) SECTOR: this project was carried out in a company realizing heating and cooling plants in industrial buildings. Each construction job order involves hundreds of items of diverse sizes (from nuts and bolts to complex subsystems). Some of these items were managed at the company s warehouse (on a stock basis), while others were managed on a per-order basis. The project aimed at identifying the proper management policy for different item classes, establishing the average items consumption rates, and the items commonality in the different types of construction job orders. JUNE 2015 5

- WAREHOUSE REPLENISHMENT IN THE LARGE-SCALE RETAIL TRADE: this project aimed at improving the replenishment processes of the warehouses of a Large-Scale Retail Trader. The goal was to streamline the delivery process from the distribution center, and to increase the efficiency of shelf-replenishment teams. - PRODUCTION PLANNING IN A LARGE STEEL MANUFACTURING COMPANY: this project aimed at improving the production planning process in a steel foundry, analyzing the decision processes, and supporting the company in identifying possible areas of improvement from both organizational and ICT perspectives. OTHER ACTIVITIES AND ROLES - Vice Chair of the course study in Ingegneria Gestionale (Management Engineering) since October 2013. - Chair and organizer of the special session Supply Risk Management Theory, Models, and Experiences, in collaboration with Prof. Ou Tang (Linköping University) at the APMS 2010 international conference (Como, October 11-13, 2010). - Chair and organizer of the MITIP 2009 international conference (Bergamo, October 15-16, 2009). - He is a member of the inet-ims - Intelligent Non-Hierarchical Manufacturing Networks. - He is a member of the Scientific Committee of the MITIP International Conference. - He is a member of the Scientific Committee of the Sistemi Impresa review (in Italian). - He serves regularly as a reviewer for international conferences and scientific journals such as the International Journal of Production Economics, the Supply Chain Management: an International Journal, the European Journal of Industrial Engineering, and Production Planning and Control. PUBLICATIONS International Journals (refereed) A.1. Giuditta Pezzotta, Fabiana Pirola, Roberto Pinto, Fumiya Akasaka, Yoshiki Shimomura (in press). A Service Engineering framework to design and assess an integrated product-service. Mechatronics. DOI:10.1016/j.mechatronics.2015.05.010 A.2. Federico Adrodegari, Andrea Bacchetti, Roberto Pinto, Fabiana Pirola, Massimo Zanardini (in press). Engineer-to-order (ETO) production planning and control: an empirical framework for machinery-building companies. Production Planning and Control. DOI: 10.1080/09537287.2014.1001808 A.3. Tobias Mettler, Roberto Pinto (2015). Serious games as a means for scientific knowledge transfer - A case from engineering management education. IEEE Transaction on Engineering Management, Vol. 62, N 2, pp. 256-265 A.4. Paolo Gaiardelli, Barbara Resta, Veronica Martinez, Roberto Pinto, Pavel Albores (2015). A classification model for product-service offerings. Journal of Cleaner Production, Vol. 66, pp. 507-519 A.5. Barbara Resta, Stefano Dotti, Roberto Pinto, Romeo Bandinelli, Rinaldo Rinaldi, Filippo Emanuele Ciarapica (2014). Practices for environmental sustainability in the textile, clothing and leather sectors: The Italian case. International Journal of Operations and Quantitative Management, Vol. 20, N 3, pp. 193-225 A.6. Roberto Pinto, Paolo Gaiardelli (2013). Setting forecasting model parameters using unconstrained direct search methods: an empirical evaluation. Expert Systems with Application, Vol. 40, N 13, pp. 5331-5340 JUNE 2015 6

A.7. Roberto Pinto, Tobias Mettler, Marco Taisch (2013). Managing supplier delivery reliability risk under limited information: foundations for a human-in-the-loop DSS, Decision Support Systems, Vol. 54, N 2, pp. 1076-1084 A.8. Roberto Pinto (2012). Stock rationing under service level constraints in a vertically integrated distribution system, International Journal of Production Economics, Vol. 136, N 1, pp. 231-240 A.9. Tobias Mettler, Roberto Pinto, David Raber (2012). Improving delivery reliability in nonhierarchical manufacturing networks: Testing the prerequisites of an intelligent supply chain design, International Journal of Information Systems and Supply Chain Management, Vol. 5, N 2, pp. 1-20 A.10. Roberto Pinto, Fabiana Pirola, Tobias Mettler, (2011). An Empirical Investigation on the Use of Buffers and Incentives in Non-Hierarchical Networks, International Journal of Applied Logistics, Vol. 2, N 4, pp. 29-43 A.11. Sergio Cavalieri, Marco Garetti, Marco Macchi, Roberto Pinto (2008). A decision making framework for managing maintenance spare parts, Production Planning and Control, Vol. 19, N 4, pp. 379-396 A.12. Elisabeth Ilie-Zudor, Marco Macchi, Lazlo Monostori, Roberto Pinto (2005). escm: Education on Supply-Chain Management on Graduate Level and within Corporations, WSEAS Transactions on Advances in Engineering Education, Vol. 2, N. 2, pp. 66-73 A.13. Sergio Cavalieri, Paolo Maccarrone, Roberto Pinto (2004). Parametric vs. neural network models for the estimation of production costs: a case study in the automotive industry, International Journal of Production Economics, Vol. 91, N 2, pp. 165-177 Books B.1. Roberto Pinto, Maria Teresa Vespucci, (2011). Modelli decisionali per la produzione, la logistica e i servizi energetici, Springer-Verlag Italia, ISBN: 978-88-470-1790-0 (in Italian) B.2. Sergio Cavalieri, Roberto Pinto (2007). Orientare al successo la Supply Chain, ISEDI, Torino ISBN 978-88-800-8336-8 (in Italian) B.3. Damiano Milanato, Roberto Pinto (2006). Modellazione dei sistemi produttivi Facility Layout planning, capacity management, operations scheduling - Volume I, Pitagora Editrice Bologna ISBN 978-88-371-1659-4 (in Italian) Books (edited) C.1. Roberto Pinto (2013). Creare valore con il Supply Chain Management (2 edizione), Edizioni ESTE, ISBN: 978-88-98053-05-6 (in Italian) C.2. Roberto Pinto (2010). Creare valore con il Supply Chain Management, Edizioni ESTE, ISBN: 978-88-904249-4-6 (in Italian) C.3. Marco Macchi, Roberto Pinto (2009). Proceedings of the 11th MITIP conference (Eds.), ISBN: 978-88-89555-09-05 Book chapters (refereed) D.1. Roberto Pinto, Giuditta Pezzotta (2013). Mappatura, analisi e ottimizzazione dei processi. in Pinto R. (Ed.): Creare valore con il supply chain management, Edizioni ESTE, pp. 15-43, ISBN: 978-88-98053-05-6 (in Italian) D.2. Stefano Dotti, Roberto Pinto, Elena Legnani (2013). Il ruolo della tecnologia RFID: opportunità, limiti e applicazioni. in Pinto R. (Ed.): Creare valore con il supply chain management, Edizioni ESTE, pp. 231-253, ISBN: 978-88-98053-05-6 (in Italian) D.3. Thomas Jasinski, Anja Nestler, Roberto Pinto, Marco Taisch, Arkaitz Uriarte (2012). Supplier relationship management in machinery industry, in: inet - Intelligent Non-hierarchical Manufacturing Networks, ISTE-Wiley, pp. 225-247, ISBN: 978-18482-148-11 JUNE 2015 7

D.4. Jurgen Neises, Anja Nestler, Roberto Pinto, Itziar Ricondo, Marco Taisch, Arkaitz Uriarte (2012). Standardisation in IT-based procurement in non-hierarchical networks, in: inet - Intelligent Non-hierarchical Manufacturing Networks, ISTE-Wiley, pp. 395-416, ISBN: 978-18482-148-11 D.5. Sergio Cavalieri, Luca Fumagalli, Marco Macchi, Roberto Pinto (2011). A decision making framework for managing maintenance spare parts in case of lumpy demand: an action research in the avionic sector, in Altay, N.; Litteral, L.A. (ed.): Service Parts Management Demand Forecasting and Inventory Control, Springer-Verlag London Limited, pp. 171-202, ISBN: 978-0-85729-038-0 D.6. Sergio Cavalieri, Stefano Dotti, Elena Legnani, Roberto Pinto (2011). The potential of RFID technology in the textile and clothing industry - Opportunities, requirements and challenges, in (ed.): Unique Radio Innovation for the 21st Century: Building Scalable and Global RFID Networks (Ranasinghe, Damith C.; Sheng, Quan Z.; Zeadally, Sherali (Eds.)), Springer, pp. 309-329, ISBN: 978-3-642-03461-9 D.7. Roberto Pinto, Stefano Ierace, (2011). Maintenance Spare Parts Classification: Process and Manufacturing Industry Perspective on Fundamental Drivers, in Andrews, J.; Bérenguer, C.; Jackson, L. (ed.): Maintenance modelling and applications, Det Norske Veritas, Høvik, Norway, pp. 529-548, ISBN: 978-82-515-0316-7 D.8. Roberto Pinto, Paolo Prandini, Giuseppe Rapisarda (2010). Creare valore con il Supply Chain Management: il Demand Management e la previsione della domanda, in Pinto R. (Ed.): Creare valore con il SCM, ESTE, pp. 9-18, ISBN: 978-88-904249-4-6 (in Italian) D.9. Emanuele Dovere, Roberto Pinto (2010). La gestione del rischio nella supply chain: un approccio sistemico, in Pinto R. (Ed.): Creare valore con il SCM, ESTE, pp. 56-64, ISBN: 978-88- 904249-4-6 (in Italian) D.10. Sergio Cavalieri, Paolo Maccarrone, Roberto Pinto (2006). Neural Network Models For The Estimation Of Product Costs: An Application In The Automotive Industry, in Artificial Neural Network in Finance and Manufacturing, Eds. Joarder Kamruzzaman, Rezaul Begg, Ruhul Sarker, IDEA GROUP PUBLISHING, pp. 199-220, ISBN: 978-1591406716 Proceedings of International conferences E.1. Fabiana Pirola, Giuditta Pezzotta, Daniela Andreini, Chiara Galmozzi, Alice Savoia, Roberto Pinto (2014). Understanding Customer Needs to Engineer Product-Service Systems. IFIP WG 5.7 International Conference on Advances in Production Management Systems, APMS 2014; Ajaccio; France; 20 September 2014 through 24 September 2014. Vol. 439, N PART 2, pp. 683-690 E.2. E.3. E.4. E.5. E.6. Giuditta Pezzotta, Roberto Pinto, Fabiana Pirola, Mohamed Zied Ouertani (2014). Balancing product-service provider's performance and customer's value: The SErvice Engineering Methodology (SEEM). Procedia CIRP, Vol. 6, pp. 50-55 Barbara Resta, Stefano Dotti, Roberto Pinto, Paolo Gaiardelli (in press). A decision making framework for sustainability in the textile sector. In: Proceedings of the APMS 2013 conference. Proceedings. State College, PA, 9-12 September 2013 Zaheer Tariq, Sergio Cavalieri, Roberto Pinto (in press). Determinants of Smart Energy Demand Management: An Exploratory Analysis. In: Proceedings of the APMS 2013 conference. State College, PA, 9-12 September 2013 Giuditta Pezzotta, Roberto Pinto, Fabiana Pirola, Sergio Cavalieri, Fumiya Akasaka, Yoshiki Shimomura (in press). Engineering product-service solutions: an application in the power and automation industry. In: Proceedings of the APMS 2013 conference. State College, PA, 9-12 September 2013 Giuditta Pezzotta, Roberto Pinto, Fabiana Pirola, Paolo Gaiardelli, Sergio Cavalieri (2013). A Critical Evaluation and Comparison of Simulation Packages for Service Process Engineering, in Proceedings of the XVIII Summer School F. Turco, Senigallia (AN), 11-13 September 2013. JUNE 2015 8

E.7. E.8. E.9. Stefano Dotti, Barbara Resta, Roberto Pinto, Romeo Bandinelli, Rinaldo Rinaldi, Filippo Emanuele Ciarapica (2013). Practices for environmental sustainability in the fashion supply chain, in Proceedings of the XVIII Summer School F. Turco, Senigallia (AN), 11-13 September 2013. Federico Adrodegari, Andrea Bacchetti, Roberto Pinto, Fabiana Pirola, Massimo Zanardini (2013). An empirical Production-Planning & Control framework for Engineer-to-Order companies, in Proceedings of the XVIII Summer School F. Turco, Senigallia (AN), 11-13 September 2013. Sergio Cavalieri, Stefano Ierace, Nicola Pedrali, Roberto Pinto (2013). A Fourth Party Energy Provider for the Construction Value Chain: Identifying Needs and Establishing Requirements. In: Competitive Manufacturing for Innovative Products and Services: Proceedings of the APMS 2012 Conference. IFIP ADVANCES IN INFORMATION AND COMMUNICATION TECHNOLOGY, vol. 2, pp. 256-264, ISSN: 1868-4238, Rhodes (Greece), September 24-26, 2012 E.10. Claudine Soosay, Roberto Pinto (2013). A study of supply chain integration and firm performance in Australian manufacturing. In: Proceedings of the 11th ANZAM Operations, Supply Chain and Services Management Symposium, 20-21 June 2013, Brisbane, Australia. ISBN: 978-0-646-90576-1 E.11. Stefano Dotti, Paolo Gaiardelli, Roberto Pinto, Barbara Resta (2013). ICT functionalities in the servitization of manufacturing. In: Manufacturing Modelling, Management, and Control. IFAC PROCEEDINGS VOLUMES, vol. 7, pp. 2063-2068, ISSN: 1474-6670, Saint Petersburg, Russian Federation, 19-21 June 2013, doi: 10.3182/20130619-3-RU-3018.00504 E.12. Federico Adrodegari, Andrea Bacchetti, Alessandro Sicco, Fabiana Pirola, Roberto Pinto (2013). One-of-a-Kind Production (OKP) planning & control: an empirical framework for the Special Purpose Machines Industry. In: Competitive Manufacturing for Innovative Products and Services: Proceedings of the APMS 2012 Conference. IFIP ADVANCES IN INFORMATION AND COMMUNICATION TECHNOLOGY, vol. 2, pp. 630-637, ISSN: 1868-4238, Rhodes, Greece, 24-26 September 2012 E.13. Roberto Pinto (2012). A customers grouping problem with demand uncertainty and resource minimization. Proceedings of the 14th Modern Information Technology in the Innovation Processes of the industrial enterprises (MITIP) conference Budapest, Hungary, October 24-26, 2012 E.14. Federico Adrodegari, Andrea Bacchetti, Fabiana Pirola, Roberto Pinto, Alessandro Sicco (2012). One-of-a-Kind Production (OKP) planning & control: an empirical framework for the Special Purpose Machines Industry. Proceedings of International Conference on Advances in Production Management Systems (APMS) Rhodes Island, Greece, September 24-26,2012 E.15. Federico Adrodegari, Andrea Bacchetti, Fabiana Pirola, Roberto Pinto (2012). ICT support in One-of-a-Kind Production: A Case Study Research in the Special Purpose Machines Industry. Proceedings of 17th International Working Seminar on Production Economics Innsbruck, Austria, February 20-24, 2012 E.16. Federico Adrodegari, Andrea Bacchetti, Fabiana Pirola, Roberto Pinto, Alessandro Sicco, Massimo Zanardini (2012). ICT support in One-of-a-Kind Production context: an empirical research in the Italian Special Purpose Machines Industry. Summer School F. Turco, Venice (Italy), 12-14 September 2012, ISBN: 978-889063-19-17 E.17. Tommaso Lupo, Roberto Pinto, Sergio Cavalieri, Enzo Baglieri (2012). Encompassing Demand Risk in Supply Management: an Extension of the Kraljic Portfolio Matrix. Proceedings of 17th International Working Seminar on Production Economics Innsbruck, Austria, February 20-24, 2012 E.18. Paolo Gaiardelli, Elena Legnani, Giuditta Pezzotta, Roberto Pinto (2011). Improving truck maintenance processes through Lean principles, Proceedings of International Conference on Advances in Production Management Systems (APMS) Value Networks: innovation technologies and management, Stavanger (Norway), September 25-28, ISBN: 978-82-7644-461-2 JUNE 2015 9

E.19. Sergio Cavalieri, Tommaso Lupo, Roberto Pinto, Fabiana Pirola (2011). How companies evaluate the service quality of the motor carriers: four-case study in Italy, Proceedings of the 13th Modern Information Technology in the Innovation Processes of the industrial enterprises (MITIP) conference Trondheim, Norway, June 22-24, 2011, pp. 244-253, ISBN: 978-82-519-2816- 8 E.20. Roberto Pinto, Itziar Ricondo, Marco Taisch, Arkaitz Uriarte (2010). Delivery reliability in nonhierarchical networks: evidence from the machinery sector, Proceedings of International Conference on Advances in Production Management Systems 2010 - Como (Italy), ISBN: 978-88649-30-077 E.21. Sergio Cavalieri, Stefano Ierace, Roberto Pinto, Luigi Troiano (2010). Neural network as an efficient prognostics tool: a case study in a textile company, 10th IFAC Workshop on Intelligent Manufacturing Systems, Lisbon, Portugal/ 1st IFAC Workshop on Advanced Maintenance Engineering, Services and Technology E.22. Roberto Pinto, Fabiana Pirola, George Zsidisin (2010). Supply risk management: moving towards a quantitative approach, Proocedings of the 10th International Research Seminar on Supply Chain Risk Management, ISCRIM, edited by Samir Dani, September 6th-7th, 2010, Loughborough, UK (ISCRIM), pp. 39-45, ISBN: 978-1-907382-31-4 E.23. Gandolf Finke, Roberto Pinto, Fabiana Pirola (2010). Supply Chain Risk: commonalities and differences between Italy and Switzerland/Germany, Proocedings of the 10th International Research Seminar on Supply Chain Risk Management, ISCRIM, edited by Samir Dani, September 6th-7th, 2010, Loughborough, UK (ISCRIM), pp. 63-67, ISBN: 978-1-907382-31-4 E.24. Sergio Cavalieri, Roberto Pinto, Fabiana Pirola (2010). Investing in suppliers to reduce risk. A conceptual model and an attempt of quantitative assessment, Proceedings of Sixteenth International Working Seminar on Production Economics Innsbruck, pp. 383-394 E.25. Roberto Pinto (2010). Forecasting parameters optimization, Proceedings of the 12th Modern Information Technology in the Innovation Processes of the industrial enterprises (MITIP) conference 29-31 August 2010, Aalborg, Denmark, pp. 139-147, ISBN: 87-91200-60-1 E.26. Roberto Pinto, Fabiana Pirola, Vittorio Moriggia, Gaetano Iaquinta, (2009). Purchasing strategy under supply risk in a single-period problem, Proceedings of the 11th Modern Information Technology in the Innovation Processes of the industrial enterprises (MITIP) conference 15-16 October 2009, Bergamo, Italy, pp. 131-139, ISBN: 978-88-89555-09-05 E.27. Roberto Pinto, (2009). Heuristic for workload balancing in parallel machine scheduling with release times and deadlines, Proceedings of the 11th Modern Information Technology in the Innovation Processes of the industrial enterprises (MITIP) conference 15-16 October 2009, Bergamo, Italy, pp. 43-50, ISBN: 978-88-89555-09-05 E.28. Fabiana Pirola, Roberto Pinto (2009). The Impact of Behavior-Based Strategies on Supply Uncertainty, Advances in Production Management Systems 2009 - Bordeaux, pp. 136-143, ISBN: 978-3-642-16357-9 E.29. Roberto Pinto (2009). A concurrent newsvendor problem with rationing, Advances in Production Management Systems 2009 - Bordeaux, pp. 275-282, ISBN: 978-3-642-16357-9 E.30. Sergio Cavalieri, Fabiana Pirola, Roberto Pinto (2008). Lifecycle critical success factors in ERP implementations, Proceedings of the 10 th Modern Information Technology in the Innovation Processes of the industrial enterprises (MITIP) conference 13-14 November 2008, Prague, Czech Republic, pp. 130-136 E.31. Sergio Cavalieri, Stefano Ierace, Roberto Pinto (2007). Application of neural networks to condition based maintenance: a case study in the textile industry, Preprints of IFAC Workshop on International Manufacturing Systems, 23-25 Mag. 2007, Polytechnic College University of Alicante, Spain, pp. 164 169 E.32. Sergio Cavalieri, Elena Legnani, Roberto Pinto (2007). Supply chain simulation-based optimization: the "DIRECT" approach, Proceedings of the 9 th Modern Information Technology JUNE 2015 10

in the Innovation Processes of the industrial enterprises (MITIP) conference 6-7 September 2007, Firenze, Italy E.33. Sergio Cavalieri, Marco Perona, Nicola Saccani, Roberto Pinto (2006). After sales service in durable consumer goods: the case of Italian industry, EurOMA 2006 Annual Conference 18-21 June 2006, Glasgow, Scotland E.34. Marco Garetti, Stefano Ierace, Roberto Pinto (2006). Logistics spare parts management: the supplier perspective, 2 nd International Conference on Maintenance and Facility Management Sorrento, April 27-28 2006 E.35. Sergio Cavalieri, Paolo Gaiardelli, Roberto Pinto (2006). Proposal for a constraint satisfaction based method for capacity management in uncertain manufacturing environments, Proceedings of Fourteenth International Working Seminar on Production Economics February 20-24 2006, Innsbruck E.36. Giuditta Pezzotta, Roberto Pinto (2006). Assessing RFID technologies impact in the warehouse processes, Proceedings of the 8 th Modern Information Technology in the Innovation Processes of the industrial enterprises (MITIP) conference 11-12 September 2006, Budapest - Hungary E.37. Sergio Cavalieri, Roberto Pinto (2005). Seasonal time series prediction with artificial neural networks and local measures, Proceedings of the 16th IFAC World Congress 2005 July 4-8 2005 Prague E.38. Marco Gerosa, Marco Macchi, Cristina Mohora, Roberto Pinto (2005). escm: an e-learning platform to enhance collaboration in supply chains with SMEs, Proceedings of the 7th Modern Information Technology in the Innovation Processes of the industrial enterprises (MITIP) conference 8-9 September 2005, Genoa, Italy E.39. Roberto Pinto (2005). A CSP-based method for evaluating due date promises in presence of uncertain lead time, Proceedings of the 7 th Modern Information Technology in the Innovation Processes of the industrial enterprises (MITIP) conference 8-9 September 2005, Genoa, Italy E.40. Alessandro Brun, Vito Introna, Roberto Pinto, Mario Rapaccini, Nicola Saccani, Lucrezia Songini (2004). I processi del servizio post-vendita per i beni di consumo durevole. Un indagine sul campo, XXX Convegno Nazionale ANIMP/OICE/UAMI 2003 30-31 Ottobre 2003 Rapallo E.41. Alessandro Brun, Vito Introna, Roberto Pinto, Mario Rapaccini, Nicola Saccani, Lucrezia Songini (2004). After-sales service and network configuration strategies: a preliminary profiling and assessment of determinants, IMS International Forum 2004, 17-19 Maggio 2004 Villa Erba Como E.42. Roberto Pinto (2004). Multi-site production management with forecasted demand in a twoechelon production environment: a case study, IMS International Forum 2004, 17-19 Maggio 2004 Villa Erba Como E.43. Alessandro Brun, Maria Caridi, Paolo Gaiardelli, Galia Novakova, Roberto Pinto (2004). Methodologies and software of support to the after sales service processes, Euroma 2004, 27-29 Giungo 2004 INSEAD, Fontainebleau E.44. Alessandro Brun, Donatella Corti, Paolo Gaiardelli, Galia Novakova, Roberto Pinto (2004). Design of a Performance measurement Architecture for Integrated After-Sales Processes, PMA 2004 Conference, 28-30 Luglio 2004 Edinburgh E.45. Sergio Cavalieri, Marco Garetti, Vincenzo Michelangeli, Roberto Pinto, Anna Pistoni (2003). Design of a logistic performance cockpit in a petrochemical company, 3 rd International Workshop on Performance Measurement Università di Bergamo, 19-20 giugno 2003 E.46. Massimo Berlato, Sergio Cavalieri, Paolo Maccarrone, Roberto Pinto (2001). Applicazione di modelli parametrici e reti neurali per la stima dei costi in un azienda operante nel settore automotive, XXVIII Convegno Nazionale ANIMP/OICE/UAMI Ottobre 2001, Spoleto Research reports JUNE 2015 11

F.1. F.2. Paolo Gaiardelli, Giuditta Pezzotta, Roberto Pinto, Fabiana Pirola (2011). Automotive Forecast Survey Report. ISBN: 978-88-89555-24-8 Roberto Pinto, Luigi Uglietti, Gianluigi Brembilla (2005). Investimenti in ICT e competitività delle imprese. Esperienze dal settore tessile-abbigliamento. Collana rapporti INF-OS. ISBN: 88-901162-5-0 He published more than 40 papers in Italian journals and magazines. JUNE 2015 12