Office 365 Small Business Premium Sales Guide Office 365 Your business to go Empower your customers with best-in-class Office tools and services. 1
Office 365 Small Business Premium (SBP) Office 365 SBP is the latest version of Office plus business-class email, a public website, web conferencing and document sharing - all easy to manage, without IT expertise. With Office 365 SBP, your customers can now access the full features of Office from up to five devices including their mobile phone (Windows, Android or ios) as well as their laptop, PC or Mac to: 1. Stay on top of their emails... page 4 2. Spend more time with their clients... page 4 3. Respond faster... page 5 4. Take their work with them wherever they go... page 6 5. Communicate better and cut travel costs... page 6 6. Get pain free IT... page 7 Why sell it? Office 365 brings the margin opportunity for selling Office into the mobile space. Plus, as your customers do more using Office 365 SBP on their phones, so their reliance on their handset and data requirement increases. Who is it aimed at? Office 365 SBP is perfect for micro and small businesses with 1-10 users. Did you know you can now run Office on your smartphone as well as your PC and laptop? Would you like to be able to access, edit and share your Office documents from your mobile as well as communicating better with colleagues and clients? What s included? All the familiar Office applications that customers are used to: Word Excel OneNote Outlook PowerPoint Publisher Access Lync Infopath Web Apps Plus, new features and online services: Email and calendars Outlook email that you can access from your desktop or web browser using the Outlook Web App. Get a 50GB mailbox per user and send attachments up to 25MB. Your own website Design and maintain your own public website with no additional hosting fees. Use your own domain name to promote your brand. Office on any PC Stream full Office programmes on any Internetconnected PC (Windows 7 or Windows 8) and enjoy a consistent and familiar Office experience across PCs, Macs, Windows tablets, and most mobile devices. Instant messaging and Skype Connect with other Lync users via instant message, voice calls, and video calls and let people know your availability with your online status. Share presence, IM and audio calling with Skype users. Simple file sharing SkyDrive Pro provides 25GB of storage per user for virtually anywhere access to their documents. Share files with others inside and outside the organisation, control who can see and edit each file, and easily sync files with PCs and devices. Read on for some example small business scenarios Would you like to run Office on up to five devices including phones, laptops, PCs or Macs so you can work when and how it suits you? 2 3
Stay ahead of your emails Respond faster You need to be on top of your emails to grab that next opportunity, close a sale or solve a problem before it becomes a disaster. Now there s no need to wait until you re back in the office to reply to important messages and you can use dead time, such as train journeys, to keep your inbox tidy. Office 365 SBP lets you pick up emails on your smartphone or laptop PC almost anywhere. Business-class email Compatible with Windows Phones, Android Phones and iphones Download to any Windows 7 or Windows 8 PC Huge 50GB mailbox per user Don t wait until you re back in the office to reply to important messages. Use dead time, such as train journeys or queues, to keep your inbox tidy. Everything online for Glasgow Whiskey Tours With the cloud, we can do everything online. We don t have to worry about servers breaking down and we can access information from any device - anywhere The whole cloud aspect is great. Victor Brierley, Founder, Glasgow Whisky Tours. If customers have a question, need information or want to place an order, if you re not ready they may not wait. This is true of existing customers and potential new ones; a slow response could cost you valuable business. Office 365 SBP gives you instant access the information you need emails, documents, price lists, diaries, questions to colleagues so you can respond to customers faster and keep them happy. Stay in touch with colleagues with Outlook email on your smartphone or PC Share product information and price lists using SkyDrive Pro and SharePoint Access, edit and view Word, Excel and PowerPoint documents, even on your phone If you can provide the right information faster than your competitors, you re more likely to win new business and retain existing customers. Staying in touch. Everywhere. On my last trip, we closed a 400,000 sale. Being able to get into documents remotely and stay in touch with my colleagues in real time was essential. In 12 hours, almost anything can happen and Office 365 lets me stay ahead, even when I m on the other side of the world. James Hygate, Chief Executive Officer, Green Fuels. Spend more time with your clients Keeping loyal customers takes time, but admin and office demands often keep you away from the people who are most critical to your business. With Office 365 SBP you can access emails, edit documents and instant message your colleagues from practically any device or browser. You can take your office with you wherever you go so you no longer have to choose between customers and chores. Use essential applications like Word and Excel on pretty much any device Access your 50GB inbox and send attachments on the go Share and sync up to 25GB of files from anywhere Be more responsive to your customers without neglecting your day-to-day tasks. Shine Therapy Services finds the time to help twice as many children Thanks to Microsoft Office 365, wherever we go, that s our office, says Lisa McSpirit, Co-Founder of Shine Therapy Services. On-the-go access to email, documents and diaries means staff can now spend more time with kids and their families, which is what we came into the profession to do, says McSpirit. 4 5
Your work, with you, wherever you go Get pain-free IT Most people have three or four screens in their daily life: a laptop, a PC at work, a smartphone and perhaps a tablet. Imagine being able to work on the same files on each of those devices and switch seamlessly from one to another. With Office 365 SBP you can. For example, you can open a PowerPoint presentation on your phone before a meeting to check the fine points of your pitch, make a few edits, and then open the updated file on your laptop. Or you can edit a Word document in a web browser and then carry on working on it using your home PC. Share files online between devices using SkyDrive Pro Use Office apps on PCs, Macs, Windows tablets and most mobile devices Stream full-featured Office to any Internet-connected PC running Windows 7 or Windows 8 Wouldn t it be great to work on any file from your work or home PC, laptop or phone and switch seamlessly from one to another during the day as it suits you. Different buildings, same office My telesales person does a lot of work from home. One of the benefits of Microsoft technology is that she can be working in her basement in her house in Fulham and I can be working in my house in Parson s Green and it s like we re in the same office. It makes us more flexible. Rob Sutherland, Managing Director, Inspired Dwellings. It s tough enough running a growing business. You don t need to waste time being your own IT manager. Office 365 SBP is designed to make life easy for non-techies and comes with a simple management website. For example, you can add or delete a new user in minutes. Microsoft takes care of all the complicated stuff in our secure, high-tech data centres: security, backup, email processing, website hosting, spam filtering etc. Easy-to-use, web-based management Financially-backed 99.9% uptime guarantee Free telephone and email support Would you like to spend less time managing or worrying about IT issues, upgrades and security? iluka eliminates seven servers and saves thousands When iluka, an events management company, began to prepare for the Olympics in 2012, it switched from on-premise email servers to Office 365 and decommissioned seven of them, without having to pay for replacements. The company was able to add around 900 temporary staff and then scale back after the games without breaking its stride. Office 365 has delivered everything we expected. It s been a significant win for our company, says Tim Chapman, IT Director. Communicate better and cut travel costs Staff need to be able to communicate and collaborate with each other and with clients to do their job, but face-to-face meetings put pressure on time and budget. As part of Office 365 SBP, Lync lets you see if your colleagues are available to talk, and then lets you instant message, chat or video conference with them. You can also invite clients to web conferences and share your screen to give powerful presentations from almost anywhere. Host online meetings with audio and video using one-click screen sharing and HD video conferencing View the availability of other Lync and Skype users We provide a guaranteed uptime of 99.9% on all services Communicate better with customers and colleagues without the time and expense of getting in the car. Amphigean eliminates the 1,000 price tag for team meetings We re using Lync 2010 for most of our day-to-day communications, says Peter Greaves, Director of Amphigean. It s easier to arrange meetings with customers virtually, and means we can spend more time on projects rather than travelling. This shortens project timescales for our customers and cuts costs. Know instantly who is available to talk and then choose how you communicate with them by voice, video or instant messaging. 6 7
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