Classification. Coordinate the provision of education and training to support the implementation needs of large scale IM/ICT program/projects.



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Role details Job ad reference SC212002 Closing date Wednesday, 1 June 2016 Role title Senior Information and Communication Technology (ICT) Trainer Classification AO6 Status 2 x Permanent Full Time positions, 76 hrs p.f. Salary $93,934 - $100,624 p.a. Unit/Branch Information and Communication Technology Contact name Tamlyn Clake Division/Hospital Sunshine Coast Hospital and Health Service Contact number (07) 5370 3036 Location Maroochydore (Service delivery may require this role to work across other locations within the SCHHS) Your opportunity To coordinate the development and delivery of structured training initiatives to support the implementation of large scale, complex Information Management (IM)/Information and Communication Technology (ICT) program/project(s). The Senior ICT Trainer reports to the Manager Training. Your role Coordinate the provision of education and training to support the implementation needs of large scale IM/ICT program/projects. Ensure the required learning outcomes of specified training meets the needs of end users. Coordinate the development and provision of all adult learning activities, including the design, creation, packaging and maintenance of materials and resources for use in education and training. Support the development of the content and structure of training and education initiatives to meet the implementation needs of program/project(s). Facilitate the successful transfer of business and/or technical skills and knowledge to promote the successful adoption of change within the business.

Initiate and influence relationships with and between internal and external stakeholders, to proactively manage the needs, expectations, mitigate risks and support change. Manage capability and resource development by leading and coordinating specialised training team(s). Actively participate in a working environment supporting quality human resource management practices including employment equity, anti-discrimination, workplace health and safety and ethical behaviour. Follow defined service quality standards, occupational health and safety policies and procedures relating to the work being undertaken in order to ensure high quality, safe services and workplaces. Implement and monitor the organisation s quality standards, occupational health and safety policies, procedures and programs and provide clinical governance in the relevant work area. Fulfil the responsibilities of this role in accordance with Queensland Public Service Values. Your employer - Sunshine Coast Hospital and Health Service The Sunshine Coast Hospital and Health Service (SCHHS) is a dynamic health service provider that operates in an environment where quality patient care is paramount. Our vision, as a health service, is to provide health and wellbeing through exceptional care. We are a high performing Hospital and Health Service and proud of our reputation within the Queensland public health sector. Our performance is underpinned by a culture of innovation, education, training and research. Our structure is based on a devolved model featuring service groups with responsibility for defined clinical specialty areas and currently encompasses services delivered from facilities based at Nambour, Gympie, Caloundra, Maleny and community locations across the Sunshine Coast. SCHHS has embarked on a significant transformation journey to the opening of the Sunshine Coast University Hospital (SCUH) with further planned growth to 2021. The expanded Health Service, incorporating SCUH, will have the capacity to meet the growing health care needs of the Sunshine Coast and Gympie communities. SCHHS is a multi-campus health service and employees may be required to work across various locations as required. Vision for the public service The Queensland Public Service (QPS) is transforming to a more values-led way of working. The following five values statements underpin behaviours that will support and enable better ways of working and result in better outcomes for our community. Customers first Ideas into action Unleash potential Be courageous Empower people For more information please visit the website: www.psc.qld.gov.au

Mandatory qualifications / Professional registration / Other requirements This position requires: While not mandatory, a relevant qualification would be well regarded. The position may involve travel to various facilities within the Sunshine Coast Hospital and Health Service. This position may require the incumbent to operate a government vehicle and an appropriate licence endorsement to operate this type of vehicle is required (Queensland C class licence). Proof of this endorsement must be provided before commencement of duty. How you will be assessed Queensland Health has adopted the Queensland Government ICT Skills Framework which, in addition to the National Health Service (NHS) Leadership Qualities Framework, references capabilities from the Skills Framework for the Information Age (SFIA), under licence from the SFIA foundation. Further information on the SFIA can be accessed at www.sfia.org.uk and NHS at NHS Leadership Qualities Framework. You will be assessed on your ability to demonstrate the following key requirements, knowledge and experience. Within the context of the responsibilities described above under Your role, the ideal applicant will be someone who can demonstrate the following: Experience in the development, implementation, delivery and evaluation of training deliverables within the complex IM/ICT program/project(s) Proven ability to coordinate the development and provision of learning activities, including the design, creation, packaging and maintenance of materials and resources for use in education and training. (SFIA Skill: ETMG: Level 5, TMCR: Level 5) Proven experience in the provision of classroom based training using a range of instructional techniques. (SFIA Skill: EDTL: Level 5) Ability to develop stakeholder relationship management skills to support effective business change, including the ability to influence key stakeholders. (SFIA Skill: RLMT: Level 5) Proven ability to lead and mentor a team of training resources. (NHS: Leading change through people) Proven effective consultation, facilitation, written and oral communication skills for use in a complex program/project environment. (NHS: Effective and strategic influencing) Your application Please provide the following information to the panel to assess your suitability: Your current CV or resume, including the names and contact details of two referees. Referees should have a thorough knowledge of your capabilities, work performance and conduct within the previous two years, and it is preferable to include your current/immediate/past supervisor. Cover letter A short response (maximum 1-2 pages) on how your experience, abilities, knowledge and personal qualities are relevant for the role, taking into account the Key Requirements of the role.

How to apply Your application should be submitted online www.schealthjobs.health.qld.gov.au by the closing date. Hand delivered applications will not be accepted. All calls relating to the status of your application once the job has closed should be directed to the contact officer on the role description. Late applications cannot be submitted online. If approval has been granted by the contact officer for a late application to be considered, please contact Recruitment Services on (07) 5370 3723 for submission. If you experience any technical difficulties when accessing www.smartjobs.qld.gov.au please contact 13QGOV (13 74 68). Additional information Applications remain current for 12 months. Future vacancies across the SCHHS of a temporary, full-time and part-time nature may also be filled through this recruitment process. Pre-employment screening, including criminal history and discipline history checks, may be undertaken on persons recommended for employment. Roles providing health, counselling and support services that involve children will require a blue card, unless otherwise exempt. Employees who are permanently appointed to the SCHHS may be required to undertake a period of probation appropriate to the appointment. Employees who are appointed to the SCHHS are to maintain data quality and manage all information in accordance with legislation, standards, policies and procedures. Employees who are appointed to the SCHHS may be required to travel and work across the SCHHS. All relevant health professionals, who in the course of their duties formulate a reasonable suspicion that a child or youth has been abused or neglected in their home/community environment, have a legislative and a duty of care obligation to immediately report such concerns to Child safety services, Department of Communities. Applicants will be required to give a statement of their employment as a lobbyist (http://www.psc.qld.gov.au/publications/assets/policies/lobbyist-disclosure-policy.pdf) within one month of taking up the appointment. Applicants may be required to disclose any pre-existing illness or injury which may impact on their ability to perform the role. Details are available in section 571 of the Workers Compensation and Rehabilitation Act 2003 Only applications from candidates will be accepted; applications that may result in an agency fee will not be considered.

Information Services Unit Structure