2 DAY TRAINING THE BASICS OF PROJECT MANAGEMENT



Similar documents
Succession Planning & Leadership Development: Your Utility s Bridge to the Future

Managing Projects using Microsoft Project 2010 Desktop

ITIL Release Control & Validation (RCV) Certification Program - 5 Days

Change Management Process

The Importance of Delegation

Army DCIPS Employee Self-Report of Accomplishments Overview Revised July 2012

ITIL Service Offerings & Agreement (SOA) Certification Program - 5 Days

ONGOING FEEDBACK AND PERFORMANCE MANAGEMENT. A. Principles and Benefits of Ongoing Feedback

ITIL V3 Planning, Protection and Optimization (PPO) Certification Program - 5 Days

Required Articles Cervone, H. F. (2004). How not to run a digital library project. OCLC Systems & Services, OCLC Syst. Serv. (UK), 20(4),

1.2 Supporting References For information relating to the Company Hardware Request project, see the SharePoint web site.

Project Management Fact Sheet:

Change Management Process For [Project Name]

UNIVERSITY OF CALIFORNIA MERCED PERFORMANCE MANAGEMENT GUIDELINES

ITIL V3 Service Offerings and Agreements (SOA) Certification Program - 5 Days

Job Classification Details Department Job Function Job Family Job Title Job Code Salary Level

OE PROJECT MANAGEMENT GLOSSARY

CDC UNIFIED PROCESS PRACTICES GUIDE

Aim The aim of a communication plan states the overall goal of the communication effort.

Conversations of Performance Management

COURSE OUTLINE UNIVERSITY OF LIMPOPO DEPARTMENT: MASTER OF DEVELOPMENT COURSE CODE: CDED 192 MODULE TITLE: PROJECT PLANNING AND MANAGEMENT

SECTION J QUALITY ASSURANCE AND IMPROVEMENT PROGRAM

The actions discussed below in this Appendix assume that the firm has already taken three foundation steps:

Grant Application Writing Tips and Tricks

Importance and Contribution of Software Engineering to the Education of Informatics Professionals

Project Management Professional Development Program

Data Protection Act Data security breach management

Writing a Project Management Plan

PBS TeacherLine Course Syllabus

HUMAN RESOURCE DEVELOPMENT FOR ADJUSTMENT AT THE ENTERPRISE LEVEL

How to Address Key Selection Criteria

INFRASTRUCTURE TECHNICAL LEAD

PURPOSE The purpose of this Position Description (PD) is to assist the employee in the following areas:

How To Measure Call Quality On Your Service Desk

Success in Mathematics

Business Plan

Environmental Science

Duration of job. Context and environment: (e.g. dept description, region description, organogram)

Service Level Agreement in IBM T Clud - ITAP

Basics of Supply Chain Management

The Strategic Importance of Stakeholder Management

Implementation Management Guide

CDE Data Governance Program - CDE-Specific and SLDS (P20+) Programs

POSITION DESCRIPTION. Classification Higher Education Worker, Level 7. Responsible to. I.T Manager. The Position

Students learn to identify and manage insect pests on a cranberry bog. How do growers identify, monitor populations of, and control insect pests?

REQUEST FOR PROPOSAL FOR SHAREPOINT LEGISLATIVE MANAGEMENT SERVICES

QAD Operations BI Metrics Demonstration Guide. May 2015 BI 3.11

CASSOWARY COAST REGIONAL COUNCIL POLICY ENTERPRISE RISK MANAGEMENT

Information Technology Services. University of Maine System. Version December 20, 2012

Recognition of Prior Learning (RPL) TAE40110 Certificate IV in Training and Assessment

Getting Started Guide

ISO Management Systems. Guidance on understanding the benefits of an ISO Management System

Appendix H. Annual Risk Assessment and Audit Plan 2013/14

NATIONAL CERTIFICATES (VOCATIONAL)

TERM OF REFERENCE. for the English Based Curriculum Development (Primary) for Westline Education Group

FEEDBACK FROM THE VICTORIA QUALITY COUNCIL INTERHOSPITAL PATIENT TRANSFER WORKSHOP

Risk Management Policy AGL Energy Limited

Job Profile Data & Reporting Analyst (Grant Fund)

ITIL Foundation Certification Course v3 Information Technology Service Management (MIE-ITIL-FDN, 3 days)

To achieve these objectives we will use a combination of lectures, cases, class discussion, and exercises.

By offering the Study Abroad Scholarship, we hope to make your study abroad experience much more affordable!

Newborn Blood Spot Failsafe Solution (NBSFS) Operational Level Agreements. Part B: Child Health Record Department (CHRD) Users

Business Continuity Management Systems Foundation Training Course

Customer Care Policy

Wiltshire College. Job Description. Public Relations Officer (Fixed term maternity cover) 5: 21,103 per annum Marketing and Communications Manager

Strategic Goal 2. Timely, Accurate, and Responsive Customer Service U.S. OFFICE OF PERSONNEL MANAGEMENT RECRUIT, RETAIN, AND HONOR

BSc (Hons) Civil Engineering Course content

Independent Development Trust JOB DESCRIPTION

Getting Started Guide

Search Engine Optimisation and Web Analytics

Hybrid Course Design and Instruction Guidelines

How To Write An Ehsms Training, Awareness And Competency Procedure

RE: Operational Standards for the Cancer Waiting Times Commitments

Major capital investment in councils. Good practice checklist for project managers

Business Intelligence and DataWarehouse workshop

COE: Hybrid Course Request for Proposals. The goals of the College of Education Hybrid Course Funding Program are:

Personal Data Security Breach Management Policy

COURSE PROFILE. Business Data Analysis IT431 Fall

WEB APPLICATION SECURITY TESTING

WITS Implementation Toolkit. For All Substance Use Disorder Network Service Providers

Transcription:

2 DAY TRAINING THE BASICS OF PROJECT MANAGEMENT

BASICS f Prject management 1.1. Objectives All participants will learn abut prject-based wrking by getting hands-n experience f a number f techniques. The training is aimed at making participants capable f defining a clear prject gal, preparing the prject, designing a clear plan, assessing risks, identifying stakehlders and planning hw t wrk with them, ensuring the prject is crrectly mnitred and making adjustments where necessary and finally evaluating a prject and analysing the lessns learned fr the fllwing prject. During the tw days f training, several aspects f prject managers leadership skills will be trained. There are n specific mdules dedicated t these tpics since leadership ccurs in all stages f a prject (Getting resurces; Invlving team members in planning; Cmmunicating clearly n bjectives, milestnes, scpe and tasks; making sure that tasks are executed prperly thrugh gd delegatin; Rewarding team members). 1.2. Technical aspects (2 days) 1.2.1. Intrductin - What is a prject? And what is prject management? - Definitin f a prject - Success and fail factrs f a prject - The rle f the Prject manager - The 4 phases f every prject 1.2.2. Phase 1: the start-up phase the fundatin fr a successful prject Which actrs play a rle in prject wrk? What is the specific rle and task f a custmer? And f a prject manager? And f the prject team? What des the custmer want? What is the reasn that a prject is started? - 1 -

EXERCISE: ROOT CAUSE ANALYSIS Using a practical situatin participants carry ut a rt cause analysis t identify varius ptins and t prpse pssible prjects. Frmulate clear bjectives: hw is a prject gal defined. Clarificatin f the prblem. The SMART prject gal. EXERCISE: FORMULATING OBJECTIVES By means f a practical case study, participants are given the task f frmulating the bjective. The techniques fr frmulating a clear bjective are applied and the participants gain a clear insight int what shuld and shuld nt be included in an bjective. The Prject Charter 1.2.3. Phase 2: The planning phase wh des what when. Backgrunds when creating a prject plan in terms f the gal, need, apprach, cmpleting a prject plan. Characteristics f gd milestnes The POST-IT prcess as a methd fr develping a milestne plan EXERCISE: SETTING MILESTONE PLANS IN A TEAM FOR A FICTITIOUS CASE STUDY The participants are given anther case study t which they apply the POST-IT prcess t cme up with a milestne plan. The grup then evaluates this milestne plan t see whether it meets the characteristics f gd milestnes. Defining the scpe The Wrk Breakdwn structure EXERCISE: OWN PROJECT: DRAWING UP OBJECTIVES AND MILESTONE PLANS AND EVALUATING THE WORK OF OTHERS This exercise is generally given as hmewrk t start the fllwing training day with an evaluatin f everyne s wrk. The participants nw wrk with their wn prject and in ding s apply what they have learned s far. Mapping respnsibilities and netwrk analysis Building a Gantt chart Preparing a cst estimate Determining the critical path + estimating the duratin EXERCISE: INTEGRATED PLANNING EXERCISE A simple prject case study teaches participants hw unstructured items f - 2 -

infrmatin can be used t prepare a detailed prject plan with ptimised planning and budgeting f the plan. Risk management: slving prblems practively. Identifying risks and preparing pssible actins. Hw des the planning phase end? Hw brief r extensive shuld a prject plan be? Hw d yu frmalise the prject plan? 1.2.4. Phase 3: Starting the implementatin, the kick-ff meeting (wh takes part, what is the purpse and hw d yu make it a success) Frm kick-ff t acceptance REPETITION EXERCISE: FILM ABOUT PROJECT MANAGEMENT: THE WORLD RECORD A shrt film abut an attempt t break a wrld recrd summarises the training sessin: participants nte what they have gained frm the training. The prject rganisatin: rles & respnsibilities EXERCISE: GROUP DISCUSSION In a grup discussin, we map the different respnsibilities: wh des what in the prject rganisatin. And what t expect frm each ther. Start-up meeting f a prject team: hw d yu apprach it Rlling wave planning and effective t-d lists: define tasks and mnitr implementatin in a mtivated manner tgether with the team Hlding effective team meetings EXERCISE: NEGATIVE BRAINSTORMING & ROLE-PLAY In a negative brainstrming sessin participants lk at what a meeting can disturb r what irritates participants. We use rle-play t lk fr pssible slutins. Reprting: what shuld be included in a reprt? Ht-buttn issues and the task f the prject manager Keeping the devil s triangle in balance Mnitring, adjustment and cntrl Help: t much wrk Delegate & cntrl Help: t much wrk Cmbining a prject and peratinal tasks. Knw the stakehlders: stakehlder management. What are their expectatins and hw can we deal with them? - 3 -

1.2.5. Phase 4: The clsing phase the imprtance and value f this phase Why clse? Hw t clse? EXERCISE: CREATIVE CLOSING Creativity is imprtant thrughut the entire prject prcess. Even at the clse. Participants are given a brainstrming task: hw can the prject managers ensure that the end f their prject can represent a gd start fr a new prject? Hw t evaluate the prject and the team? EXERCISE: SELF-EVALUATION The participants evaluate facts they have brught frm their wn experience. Drawing up an individual actin plan - 4 -